Scott Reiter

Neenah, WI 54956
Phone: (920) 205 1400 E-Mail: sreiter@new.rr.com

Professional Profile

Engineering Manager with a history of developing and improving processes. Energizing, developing, and leading
personnel within technical environments geared to succeed. Troubleshooter known for identifying customer issues,
recommending solutions and overseeing implementation. Known for ability to change roles as company priorities
change.

Experience
Engineering Manager

July 2009 to January 2016

K&M Systems, Inc. San Diego, CA

Directed engineers in technical writing of new software releases and new technical reports.

Led developers tracking progress of code development for IBM Info Sphere Streams and C++.

Trained developers in radio frequency engineering basics for voice and data.

Handled multiple simultaneous deployment projects against strict deadlines.

Led network development and software implementation.

Provided support for end users.

Assisted in Geographic Information System work to improve mapping of call records.

Led interview process to hire engineers and developers.

First level of escalation for issues outside of normal business hours.

Facilitated team meetings to monitor progress and accelerate time lines.

Created performance standards for engineers and developers to determine bonuses based on performance.

Created Level of Effort for all engineering and development projects.

Reviewed Method of Procedures for all project implementations.

Traveled to Kansas City monthly to discuss priorities with Sprint management.

Radio Frequency Engineer III

November 2006 to January 2009

Sprint PCS Appleton, WI

Led Nortel to Lucent Equipment personnel in equipment swap out.

Reported on statistical analysis of Wireless Network and recommended corrections to improve customer experience.

Tracked and investigated trouble tickets, implemented solutions, and responded to customers on status of their tickets.

Page 2

Radio Frequency Manager

April 2001 to November 2006

Alamosa PCS Appleton, WI

Led engineers responsible for design and optimization.

Assisted other regions in engineering solutions implemented successfully in Wisconsin.

Created process to validate all new sites to ensure capitol invested in the network met company goals.

Senior Radio Frequency Engineer

Sprint PCS Austin, TX

October 1998 to April 2001

Led engineers responsible for design and optimization.

Created CDMA internal training program to reduce costs.

Performed capacity planning to determine network future capacity requirements.

Led the company in the first multi carrier deployments nation wide.

Senior Radio Frequency Performance Engineer

PrimeCo Personal Communication Itasca, IL

April 1996 to October 1998

Engineering liaison with marketing, sales, and site development to help address customer complaints.

Monitored sites for performance issues and submitted recommendations.

Performed capacity planning to determine network future capacity requirements.

Led the company in the first multi carrier deployments nation wide.

Radio Frequency Engineering Systems Auditor

Cellular One Schaumburg, IL

August 1994 to April 1996

Using Statistics and Measurement programs to correctly define Cell Site and Handoff Parameters.

Interior Communication Electrician

United States Navy

October 1985 to May 1989

Education
Bachelor of Science: Electrical Engineering Technology,1994
Milwaukee School of Engineering Milwaukee, WI

Skills

Software Applications: Microsoft Word, Excel; Map Info.

Operating Systems: SQL

Vendor Base Station and Per Call Measurement Data: Lucent, Ericsson, Samsung, Nokia, Motorola.

Wireless Platforms: 2G, 3G, 4G; Voice, Data, EVDO, LTE.

IBM: Cognos, Info Sphere Streams, IBM Real time Monitoring (RTM).