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TABLE OF CONTENTS

00-010 GENERAL INTRODUCTION

MAIN CCOM CHANGES.........................................................................................................................................A

FOREWORD ...........................................................................................................................................................B
COMMENTS AND ENQUIRY..................................................................................................................................C
GENERAL ...............................................................................................................................................................D
PRESENTATION .................................................................................................................................................... E
PAGINATION .......................................................................................................................................................... F
REVISION/UPDATING ...........................................................................................................................................G
CUSTOMIZATION................................................................................................................................................... H

00-050 LIST OF ABBREVIATIONS

ABBREVIATIONS ................................................................................................................................................... A

00-060 UNITS CONVERSION TABLE

UNITS CONVERSION TABLE ............................................................................................................................... A

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MAIN CCOM CHANGES

Applicable to: ALL

INTRODUCTION
PURPOSES
The purpose of the Main CCOM Changes is to provide general information about the CCOM
revision and to highlight the main changes for:
Standard Operating Procedures (Chapter 08)
Abnormal /Emergency Procedures (Chapter 09)
System Description affecting a basic cabin system.
Note:

In addition, each Documentary Unit (DU) provides highlights with the reason(s) for
change and uses revision bars to indicate the revised sections.

TIMEFRAME
The subjects in the Main CCOM Changes are categorized by month and, are published
regardless of the revision cycle that is applicable to each Operator.
NOVEMBER 2008
PRECAUTIONARY EVACUATION PROCEDURE
The precautionary evacuation procedure was deleted for the following reasons: In case of
obvious rapid disembarkation on the stand initiated by the flight crew, specific airline procedures
for both aircraft and on ground activities should apply.
FOREWORD
Applicable to: ALL

The CABIN CREW OPERATING MANUAL (CCOM) provides descriptive information on the standard
version of the aircraft, operating instructions and Function Recovery Procedures (FRP) guidelines
for items and/or equipment managed by the cabin crew, and operating instructions for normal and/or
emergency/abnormal operations.
"Standard aircraft" signifies the aircraft as delivered by Airbus, with all applicable Service Bulletins
(SBs) embedded. All airline-specific equipment can be added via the Customer Originated Change
(COC) procedure.
In keeping with the philosophy of the FLIGHT CREW OPERATING MANUAL (FCOM), only
information unique to this particular aircraft configuration is included.

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In case of conflict between this CCOM and the FCOM or the regulations of the Approved Authorities'
Procedures, the FCOM and the regulations of the Approved Authorities' Procedures will apply.
COMMENTS AND ENQUIRY
Applicable to: ALL

All manual holders and users are encouraged to forward any questions and suggestions regarding
the Cabin Crew Operating Manual (CCOM) to :
AIRBUS
BP 33
1 ROND-POINT MAURICE BELLONTE
31707 BLAGNAC CEDEX - FRANCE
TELEFAX : 33 (0) 561.93.29.68
ATTN. : FLIGHT OPERATIONS SUPPORT - STLC
EMAIL: fltops.cabin@airbus.com
GENERAL
Applicable to: ALL

The CCOM must address the unique requirements dictated by its use in a cabin environment and,
possibly, by the conditions associated with abnormal or emergency situations. Some subjects are
also included in the FCOM, but each manual is specific to the applicable crew.
The CCOM content and format shall also satisfy the requirements for use as a reference document
during cabin crew training.
The CCOM will be available in the following electronic formats :
Extensible Markup Language (XML, World Wide Web specifications).
Portable Document Format (PDF, open Adobe specification).
The CCOM is delivered on CD-ROM or, online using Airbus World.
No paper versions will be made available.
WARNINGS, CAUTIONS AND NOTES
WARNING :
CAUTION :
NOTE

An operating procedure, technique, etc., which may result in injury or loss of life, if
not carefully followed.
An operating procedure, technique, etc., which may result in damage to
equipment, if not carefully followed.
An operating procedure, technique, etc., considered essential to emphasize.

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PRESENTATION
Applicable to: ALL

The CCOM is made up of one volume, which is divided into 10 chapters. Each chapter is divided into
pre-defined sections. Optional sections can be added to address, airline-specific requirements (Ex :
airline requests...).
Each section is made up of Documentary Units (DU), which are information segments containing
technical data. Each DU is assigned an effectivity.
Chapter 00 : INTRODUCTION
This chapter provides general information about the manual.
Chapter 01: AIRCRAFT GENERAL
This chapter presents an overview of the aircraft.
Chapter 02 : CABIN INTERIOR
This chapter provides descriptive and operational information on cabin equipment and systems.
Chapter 03 : CIDS AND COMMUNICATION
This chapter provides descriptive and operational information on the communication systems and
on the CIDS, in particular.
Chapter 04 : CABIN INFORMATION AND ENTERTAINMENT SYSTEMS
This chapter provides descriptive and operational information on the entertainment equipment and
systems.
Chapter 05 : EVACUATION DEVICES
This chapter provides descriptive and operational information on the evacuation equipment and
systems.
Chapter 06 : OXYGEN
This chapter provides descriptive and operational information on the oxygen equipment and
systems.
Chapter 07 : EMERGENCY EQUIPMENT
This chapter provides descriptive and operational information on the EMERGENCY equipment
and systems.
Chapter 08 : STANDARD OPERATING PROCEDURES (SOPs)
This chapter provides normal procedures for standard aircraft operations by the cabin crew.
SOPs consist of inspections, cabin preparations and normal procedures.
Chapter 09 : ABNORMAL/EMERGENCY PROCEDURES
This chapter provides Abnormal/Emergency procedures to be applied by cabin crews in case of a
failure.
Chapter 10 : CABIN CREW BULLETINS (CCB)
This chapter contains Cabin Crew Bulletins (CCB), which supplement the information and
procedures given in the different CCOM sections. Each CCB will be managed like a section of the
previous chapters.
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For chapters 02, 03, 04, whenever possible, a Function Recovery Procedures (FRP) section will
be included at the end of the descriptive section. This section should assist the cabin crew in
resetting/reactivating cabin systems or functions.
PAGINATION
Applicable to: ALL

FORMAT
The "PDF" CCOM is designed with the following paper layout :
Page format and size : A5 (148.5 mm x 210 mm).
Orientation : Portrait
Left-Hand/Right-Hand.
Standard character type and size : Helvetica, 9 points.
The PDF CCOM page is composed of the following three zones :
A header,
A footer,
A body.
HEADER
The header is composed of the following three parts :
The left side : Includes the manual's title, the applicable aircraft program, and the applicable
logo (company logo, or Airbus logo by default).
The middle : Indicates the title of the current chapter at the top of the zone, and the title of the
current section at the bottom of the zone.
The right side : Provides the sections's identification and revision date.
HEADER

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FOOTER
The footer contains such remaining Operating Manual identification data, not included in the
header, as : The extracted Document IDENT, and page numbering information (that is, the current
page number and the total number of pages).
EXAMPLE : FLEET CCOM

REVISION/UPDATING
Applicable to: ALL

REVISION
For the CCOM, there will no longer be General Revisions, Intermediate Revisions, or Temporary
Revisions, since it is revised on a continuous, as needed, basis.
The revision IDENT indicated the manual's date of the assembly.
A section is always revised in its entirety, and the changes are indicated in the List Of Effective
Section (LOS). Each section is identified by the date of its last revision.
Changes made during a revision are identified by a "revision" mark in the left-hand margin.
The blue numerical index at the top of the left-hand margin refers to the corresponding index of
the highlight page, located at the preliminary page of each chapter. The revision mark is located in
front of the modified object.
The lines, which indicates effectivity changes, neither have indexes nor "Rs".

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UPDATING
In the List Of effective Sections (LOS), each line (section) will have :
Section identifiers : Chapter (2 digits), and section (3 digits).
The following codes to describe the update :
Blank = No change
N
= New section
R
= Revised section
D
= Deleted section
The revision date.
CUSTOMIZATION
Applicable to: ALL

Several criteria are taken into account for the customization of a CCOM, and can be grouped
according to their function :
Technical criteria : Represents the aircraft's technical definition, including the :
Aircraft's identification, or model,
Technical definition (Factory Modifications, Service Bulletins, etc.),
COC (Customer Originated Changes).
Operational criteria : Represents the aircraft's operational environment, including the :
Operator,
Associated authorities.
CCOM customization is specified in the :
Aircraft Allocation Table (AAT), and
List of Modifications Table (LOM).
AIRCRAFT ALLOCATION TABLE (AAT)
The Aircraft Allocation Table (AAT) lists fleet characteristics and the relationship between different
aircraft identifications.
The Aircraft Table, which lists the applicable aircraft, along with their associated identification :
Manufacter Serial Number (MSN),
Fleet Serial Number (FSN),
Registration number,
Aircraft model.
This table dedicates one line per aircraft.

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LIST OF MODIFICATIONS (LOM)

The List of Modifications Table (LOM) lists the product's applicable Factory Modifications and
Service Bulletins, along with their various cross-references. SBs appear when embodied on at
least one aircraft within the fleet. The LOM contains the following information :
Codes describing the update :
N = New criteria for this revision
E = Effectivity change: SB change for an existing Change Identification Number (CIN), validity
change, or title change for the criteria.
Date corresponding to the revision date for which the criteria was incorporated.
Validity information is optional, and is expressed the same format as on the manual's technical
pages (MSN, or Registration Number). Grouping is applied in the case of an MSN, or FSN.
DU EFFECTIVITY
Each DU is assigned an effectivity :
Effectivity can either be expressed in terms of MSN, or registration number (tail number),
depending on the customer's preference. However, MSN is the default.
On the PDF CCOM, the effectivity appears above the DU (if different from the previous one),
and within a grey background.

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ABBREVIATIONS
Applicable to: ALL

ABBREVIATION
AA
AAP
AAT
ABN
ABV
AC
A/C, AC
ACARS
ACP
ACU
ADB
ADIRS
ADS
ADV
AEVC
AIDS
AIP
ALT
ALTN
AMM
AMU
ANT
APU
ARINC
ARN
ARPT
A/S
ASAP
ASP
ATC
ATR
ATSU
ATT
AVOD
AVNCS
AWY
BARO
BAT
B/C, BC
BCL
BFE
BGM

TERM
Airworthiness Authorities
Additional Attendant Panel
Aircraft Allocation Table
Abnormal
Above
Alternating Current
Aircraft
Aircraft Communication Addressing and Reporting System
Area Call Panel (Cabin)
Airshow Control Unit
Area Distribution Box
Air Data and Inertial Reference System
Automatic Dependent Surveillance
Advisory
Avionic Equipment ventilation Computer
Aircraft Integrated Data System
Attendant Indication Panel
Altitude
Alternate
Aircraft Maintenance Manual
Audio Management Unit
Antenna
Auxiliary Power Unit
Aeronautical Radio Incorporated
Aircraft Registration Number
Airport
Airspeed
As Soon As Possible
Audio Selector Panel
Air Traffic Control
Audio Tape Reproducer
Air Traffic Service Unit
Attitude
Audio/Video on Demand
Avionics
Airway
Barometric
Battery
Business Class
Battery Charge Limiter
Buyer Furnished Equipment
Boarding Music

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ABBREVIATION
BITE
BMC
BRK
BRT
BTL
BTS
CAB
CAPT
CAM
CAT
CAS
CAUT
C/B
CBMU
CC
CCB
CCL
CCOM
CCR
CCS
CDR
CECAM
CDU
CFDS
CG
CHA
CHG
CHK
CIDS
CIN
CIP
CKPT
C/L
CLB
CLG
CLR
CLSD
CM
CMC
CMD
CMS
CMT
CNTOR
COC

Built-In Test Equipment

Bleed Monitoring Computer
Brake
Bright
Bottle
Base Transceiver Station
Cabin
Captain
Cabin Assignment Module
Category
Cabin Attendant Seat
Caution
Circuit Breaker
Circuit Breaker Monitoring Unit
Cabin Crew
Cabin Crew Bulletin
CIDS Caution Light
Cabin Crew Operating Manual
Credit Card Reader
Cabin Communication System
Compact Disc Reproducer
Centralized Cabin Monitoring
Control and Display Unit
Centralized Fault Display System
Center of Gravity
Channel
Change
Check
Cabin intercommunication Data System
Change Identification Number
Cabin Interface Plug
Cockpit
Check List
Climb
Ceiling
Clear
Closed
Crewmember
Central Maintenance Computer
Command
Central Maintenance System
Cabin Management Terminal
Contactor
Customer Originated Changes

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ABBREVIATION
COMP
CPTR
COM
CONT
CPCU
CRC
CRG
CRS
CRSD
CRZ
CSTR
CSU
CTL
CTL PNL
CTLR
CTR
CTU
CVR
CWS
Db
DCC
DEG
DES
DEST
DET
DEU
DFDR
DIM
DIR
DISC
DISCH
DISPL
DIST
DSCS
DSU
DU
DVD
E/C
ECAM
ECAS
EEPMS
ECS
EIS
ELEC

Compartment
Computer
Communication
Continuous
Cabin Pressure Control Unit
Continuous Repetitive Chime
Cargo
Course
Crew Rest Smoke Detection
Cruise
Constraint
Cassette Stowage Unit
Control
Control Panel
Controller
Center
Cabin Telecommunication Unit
Cockpit Voice Recorder
Central Warning System
Decibel
Digital Cockpit Controller
Degree
Descent
Destination
Detection
Decoder/Encoder Unit
Digital Flight Data Recorder
Dimming
Direction
Disconnect
Discharge
Display
Distance
Door Slide Control System
Data Server Unit
Display Unit
Digital Versatile Disc
Economy Class
Electronic Centralized Aircraft Monitoring
Emergency Crew Alerting System
Emergency Escape Path Marking System
Environmental Control System
Electronic Instruments System
Electricity

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ABBREVIATION
ELEV
EMER
EMER EXIT R
ENG
EOD
EPSU
EVAC
F/A
FAIL
FAP
FAR
F/C, FC
FCOM
FCU
FDAU
FDB
FDIU
FES
FF
FL
FLT
F/O
FPEEPMS
FRP
FRQ
FS
FSB
FSM
FSN
FT
FT/MN
FWC
FWD
FWS
G5
GEN
GND
GPRS
GRVTY
GS
GSM
HI
HP
HPV

TERM

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Elevator, Elevation
Emergency
Emergency Exit Right (over wing)
Engine
Explosive Ordnance Disposal
Emergency Power Supply Unit
Evacuation
First Aid
Failure
Flight Attendant Panel
Federal Aviation Regulations
First Class
Flight Crew Operating Manual
Flush Control Unit
Flight Data Acquisition Unit
Floor Disconnect Box
Flight Data Interface Unit
Fire Extinguishing System
Fast Forward
Flight Level
Flight
First Officer
Floor-Proximity Emergency Escape Path-Marking System
Function Recovery Procedure
Frequency
Full Size (trolley)
Fasten Seat Belt (sign)
Fault System Management
Fleet Serial Number
Foot, Feet
Feet per Minute
Flight Warning Computer
Forward
Flight Warning System
Galley 5
Generator
Ground
General Packet Radio Service
Gravity
Ground Speed
Global System for Mobile communication
High
High Pressure
High Pressure Valve

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ABBREVIATION
HZ
HS
ICAO
IDENT
IFE
IFEC
IGN
IMM
IND
INOP
INT
INTENS
IPRAM
IR
IRS
ISPSS
JAR
JB
KG
KT
LAV
LAV34
LCD
LD
LDG
LD LAV
LED
L/G
LGCIU
LIM
LH
LO
LOM
LONG
LOS
LP
LRBL
LRU
LSU
LT
LVL
MAINT
MAN
MB

Hertz
Handset
International Civil Aviation organization
Identification
In Flight Entertainment
In Flight Entertainment Center
Ignition
Immediate
Indication
Inoperative
Interphone
Intensity
Integrated Prerecorded Announcement
Inertial Reference
Inertial Reference System
In-Seat Power Supply System
Joint Aviation Requirements
Junction Box
kilogram
Knot
Lavatory
Lavatory 34
Liquid Crystal Display
Lower Deck
Landing
Lower Deck Lavatory
Light Emitting Diode
Landing Gear
Landing Gear Control Interface unit
Limitation
Left Hand
Low
List Of Modifications
Longitude
List Of Sections
Low Pressure
Least Risk Bomb Location
Line Replaceable Unit
Lavatory Service Unit
Light
Level
Maintenance
Manual
Milibar

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ABBREVIATION
MCDU
MD
MECH
MED
MEL
MIC
MIN
MKR
MLW
MMEL
MMO
MN
MRT
MSA
MSG
MSU
MSU
MSL
MTOW
MWP
MZFW
N/A
NATS
NAV
ND
NLG
NM
NORM
NS
NTPD
NTS
O2
OAT
OBRM
OCCPD
OFF/R
OFST
OHSC
OL
OMTS
O/P
OPP
OPS
OPT

Multipurpose Control and Display Unit

Main Deck
Mechanic, Mechanical
Medium
Minimum Equipment List
Microphone
Minimum
Marker (radio) Beacon
Maximum Design Landing Weight
Master Minimum Equipment List
Mach Max Operating Speed
Minute
Manual Release Tool
Minimum Safe Altitude
Message
Minimum Safe Altitude
Media Server Unit
Mean Sea Level
Maximum design Takeoff Weight
Manual Warning Panel
Maximum design Zero Fuel Weight
Not Applicable
North American Telephone System
Navigation
Navigation Display
Nose Landing Gear
Nautical Mile
Normal
No Smoking
Normal Temperature Pressure Dry
Non Textile Surface
oxygen
Outside Air Temperature
On Board Replaceable Module
Occupied
Off Reset
Offset
Overhead Stowage Compartment
Outboard Left
On-Board Mobile Telephony System
Output
Opposite
Operations
Optional

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ABBREVIATION
OR
OVBD
OVHD
OVHT
OVRD
OVSPD
OXY
PA
PAT
PAX
pb, PB
pb sw
PBE
PCB
PCU
PDF
PED
PERF
PES
PIM
P/N
PNL
POS
POXIP
PR
PRAM
PREV
PROC
PRV
PSI
PSIU
PSP
PSU
PT
PTP
PTT
PURS
PWR
QCCU
QT
QTY
RA
RAD
RADVR

TERM

Outboard Right
Overboard
Overhead
Overheat
Override
Overspeed
Oxygen
Passenger Address
Primary Access Terminal
Passenger
Pushbutton
Pushbutton Switch
Portable Breathing Equipment
Passenger Call Button
Passenger Control Unit
Portable Document Format
Portable Electronic Devices
Performance
Passenger Entertainment System
Programming and Indication Module
Part Number
Panel
Position
Passenger Oxygen Indication Panel
Pressure
Prerecorded Announcement and Music
Previous
Procedure
Pressure Regulation Valve
Pound per Square Inch
Passenger Service Information Unit
Pre-Selected Passenger
Passenger Service Unit
Point
Programming and Test Panel
Push To Talk
Purser
Power
Quantity Calculation and Control Unit
Quart (US)
Quantity
Radio Altitude
Radio
Random Access Digital Video Reproducer

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ABBREVIATION
RC
RCDR
RCL
RCP
RCVR
REG
REL
REV
REW
RH
R/L
RQRD
RS
RSVR
RTE
RTS
RVC
RWY
SAT
SB
SC
SCU
SDCU
SEB
SEL
SELCAL
SEU
SFE
SMS
S/N
SPD
S/R
SSC
STAT
STBY
STD
STS
SVCE INTPH
SW
SYS
TBC
TBD
T/C,TC
TCAS

TERM

Repetitive Chime
Recorder
Recall
Radio Control Panel
Receiver
Regulation
Release
Reverse
Rewind
Right Hand
Reading Light
Required
Reset Restore
Reservoir
Route
Return To Seat
Remote Volume Control
Runway
Static Air Temperature
Service Bulletin
Single Chime
System Control Unit
Smoke Detection Control Unit
Seat Electronic Box
Selector, Select
Selective Calling System
Seat Electronic Unit
Seller Furnished Equipment
Short Message Service
Serial Number
Speed
Seat Row
Single Stroke Chime
Static
Standby
Standard
Status
Service Interphone
Switch
System
To Be Confirmed
To Be Determined
Tourist Class
Traffic-Collision Alert System Avoidance System

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ABBREVIATION
TEL
TEMP
TK
TMR
T.O.
TU
TSM
TTL
UP
USB
UTC
VC
VCC
VCP
VCR
VCU
VENT
VHF
VIB
VOL
VLV
VOD
VTR
WARN
WBM
WDB
WDO
WSHLD
WT
WWP
XML
XMTR
YC, Y/C
Z

TERM

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Telephone
Temperature
Tank
Timer
Take Off
Tapping Unit
Trouble Shooting Manual
Taxi, Takeoff and Landing
Upper
Universal Serial Bus
Universal Coordinated Time
Ventilation controller
Video Control Center
Video Cassette Player
Video Cassette recorder
Video Control Unit
Ventilation
Very High Frequency
Vibration
Volume
Valve
Video On Demand
Video Tape Reproducer
Warning
Weight and Balance Manual
Wall Disconnect Box
Window
Windshield
Weight
Update of the standard operating procedure to be in accordance with the A380 CCOM.
Water Waste Page
Extensible Markup Language
Transmitter
Economy Class (Yankee Class)
Zone

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UNITS CONVERSION TABLE

Applicable to: ALL

DESIGNATION
LENGTH
SPEED
WEIGHT
FORCE
PRESSURE
VOLUME

MOMENTUM
TEMPERATURE

METRIC TO US
1 millimeter (mm) = 0.0394 inch (in)
1 meter (m) = 3.281 feet (ft)
1 meter (m) = 1.094 yard (yd)
1 kilometer (km) = .540 nautical mile (nm)
1 meter/second (m/s) = 3.281 feet/second (ft/s)
1 kilometer/hour (km/h) = .540 knot (kt)
1 gram (g) = 0.353 ounce (oz)
1 kilogram (kg) = 2.2046 pounds (lb)
1 ton (t) = 2 204.6 pounds (lb)
1 Newton (N) = .2248 pounds (lb)
1 deca Newton (daN) = 2.248 pounds (lb)
1 BAR = 14.505 pounds per square inch (P.S.I.)
1 millibar (mbar) = 1 hpa = .0145 P.S.I.
1 liter (l) = .2642 US Gallons
1 cubic meter (m3) = 264.2 US Gallons
1 liter (l) = 1.0568 Qt
1 cubic meter (m3) = 1056.8 Qts
1 meter x deca Newton (m. daN) = 88.50 pound x
inch (lb. in)
t (C) = 5/9 {t (F) - 32}

VOI A318/A319/A320/A321 FLEET

CCOM

US TO METRIC
1 inch (in) = 25.4 millimeter (mm)
1 foot (ft) = .3048 meter (m)
1 yard (yd) = .914 meter (m)
1 nautical mile (nm) = 1.852 kilometer (km)
1 foot/second (ft/s) = .03048 meter/second (m/s)
1 knot (kt) = 1.852 kilometer/hour (km/h)
1 ounce (oz) = 28.35 grams (g)
1 pound (lb) = .4536 kilogram (kg)
1 pound (lb) = 0.0004536 ton (t)
1 pound (lb) = 4.448 Newtons (N)
1 pound (lb) = .448 deca Newton (daN)
1 pound per square inch (P.S.I.) = .0689 bar
1 P.S.I. = 68.92 millibars (mbar) = 68.92 hpa
1 US Gallon = 3.785 liters (l)
1 US Gallon = 0.03785 cubic meter (m3)
1 Qt = 0.94625 liter (l)
1 Qt = 0.000946 cubic meter (m3)
1 pound x inch (lb. in) = .0113 meter x deca
Newton (m. DaN)
t (F) = t (C) x 1.8 + 32

00-060 P 1/2
30 OCT 08

INTRODUCTION
UNITS CONVERSION TABLE
A318/A319/A320/A321

CABIN CREW OPERATING MANUAL

Intentionally left blank

VOI A318/A319/A320/A321 FLEET

CCOM

00-060 P 2/2
30 OCT 08