Aim of the campaign

The aim of this campaign is to carry out an extensive customer education

exercise with the aim of raising awareness on what SWSCs customers at
Msunduza should be aware of as expectations and obligations the
corporation is expecting them to fulfill and comply with-simultaneously
aiming at bringing in the side of the law into what customers must avoid so
not to find themselves on the wrong side of the law, by having the Police
force crew teaching on crime prevention and sensitizing the community to
promote and live a crime free life which in turn shall help and compel our
clients to avoid crime and thus decreasing the rate of illegal connections,
which have been identified as a major problem in area yet it has adverse
effects on the corporations revenue.

Objectives
To collaborate with RSP on the crime prevention campaign aiming at
achieving synergy on addressing general crime issues and those
specifically affecting the corporation.
To address the already known issues regarding this constituency and
teaching our customers on corrective action to be done.
To conduct customer education as our yearly objective to reach out to
our customers in efforts of information dispersing and gathering their
views so to improve service delivery.
To address issues of concern from our customers side as they may
have concerns about our service delivery.
To gather information from customers of the constituency so to
determine satisfaction levels and identify others areas of concern with
the aim of improving service delivery.

ISSUES OF CONCERN IDENTIFIED BY SWSC ON THIS

AREA

Illegal connections
Stolen meters
Sewer connections
Meter reading access
Prolonged unfixed water leakages resulting in free source of water

SWSC in collaboration with RSP agreed on jointly financing the campaign

with each party taking responsibility on listed below.

RSPS RESPONSIBILITIES
Organizing all entertainment sectors ranging from the police band for
the march around the place.
Organizing music teams (RSP choir and Male voice).
Organizing and providing tents for dignitaries and one big one for the
public if available and deemed necessary.
Shall provide PA system.
Shall provide part of the food parcels.

SWSCS RESPONSIBILITIES
Providing food for the task team and dignitaries.
Organizing and branding a burner with the theme of the event.
Providing promotional items for motivating and entertaining the crowd.
(T-shirts, caps and juice bottles).
Providing dignitaries gifts (T-shirts).
Providing wearing for the task team and branding these clothing (Tshirts).
ESTIMATED COSTS FOR SWSC FOR THE RSP/SWSC MSUNDUZA CRIME
PREVENTION CAMPAIGN

ITEM DESCRIPTION AND

QUANTITY
300 T-shirts
300 Caps
150 Juice bottles
Food Parcels for
breakfast
Food Parcels for lunch

COST/UNIT

TOTAL