CERTIFICATE

This is to certify that the project report entitled Workforce Diversity in IT Sector submitted
by Sumit Ranu is a bonafide piece of work conducted under my direct supervision and guidance.
No part of this work has been submitted for any other degree of any other university. The data
sources have been duly acknowledged. It may be considered for evaluation in partial fulfillment
for the award of degree of Master of Business administration.

Date:

Project Guide
Ms. Parneet Kaur
(Assistant Professor in Management)

PREFACE

Today, at the beginning of the 21st century, the world is submerged in a wide range of
demographic trends which have the potential to radically change the demographic, cultural and
ethical mixture of the population in many countries within just a few decades. Top managers
often say that their company's people are its most important asset. In a tight job market and a
global economy a company that puts people first regardless of their race, religion, gender, age,
sexual preference, or physical disability wins. Companies especially big multinational players
which have to deal with these changes, are growingly forced to react. Employees once a
homogenous group in many countries, are increasingly diverse and need to be integrated within
and into working environments. Diversity can present an immense source of opportunities but it
can also mean the opposite, a big threat. IT sector always employs diverse range of people
companys like Accenture, Infosys, IBM, Cognizant have been recognized all over the world for
their diversity programs and varied diverse workforce. These companies are recognized
internationally for their programs and have also been listed on forbes list for diversity inclusion
programs.
With reference to this context research was conducted. The objective of the research was to study
the impact of diversity factors on workplace and how IT sector is managing their diverse
workforce.
The approach of this research was to collect employees view in regard to their diverse
workplace. The sector mainly focussed for survey was IT sector and sample size choosen to
conduct research was 100. I am grateful to all employees of IT sector for their cooperation and
interest in my project without which it could not have been possible to go ahead with my project.
With due honour, I present this project which consists of a brief study of IT Sector.

ACKNOWLEDGEMENT

The making of this Dissertation Report on Workforce Diversity in IT Sector has been a quantum leap in
terms understanding this management concept, sincerity, diligence, responsibility and above all self
confidence.
First of all I am honoured to express my sincere thanks to Dr. Rajesh Bagga (Director of Apeejay
Institute of Management Technical Campus, Jalandhar) for giving me the opportunity for undertaking
this project.

My genuine sense of gratitude goes to my mentor Ms. Parneet Kaur (Assistant professor,
Apeejay Institute of Management Technical Campus) for her valuable suggestions
throughout the project I thank her for guiding me clearing the doubts and advising me in the
right time to make this project a real learning experience. I would also like to thanks all the
employees of IT sector for giving their valuable time, cooperation, support and help throughout
the project.
I would also like to thanks all those people with whom I come in contact during my project
making without whose help my project would have ended as a heap of unanswered questions.
I regret any inadvertent omissions.
Date:

Sumit Ranu