R ICARDO S CHAEL

404.863.1443
Atlanta, GA
Ricardo.schael@gmail.com
www.linkedin.com/in/ricardoschael

Summary: 10+ years experience in Project Management and Project Operations. Accomplished Senior Project
Management Professional with recognized domestic and international management experience in wireless
operations. Proven ability to lead multi-million dollar initiatives; mentor and motivate geographically dispersed
direct reports and cross-functional team
Proven expertise in executing full life cycle projects with strong proficiency in data analysis. Success in Project
Management and Project Portfolio to include Scenarios, Strategic Alignment, New Sales Opportunities,
Prioritization, Governance and Performance. Expertise in telecom wireless network role out and expansion (MSC,
BSC, RNCs, MMEs, RBS and Micro Wave). A relationship manager and team leader; effective bilingual speaker and
writer.

Education:

Technician of Electrical and Electronic System, Universidad Tecnolgica del Centro (UNITEC) Venezuela,
BA Electrical Engineer, Universidad Tecnolgica del Centro (UNITEC) Venezuela
MBA Telecommunication. Universidad Metropolitana, Venezuela

Skills:

Proficient in Microsoft Office (Excel, Word, PowerPoint), Process Redesign Document, DocsOpen,
DocuShare, Sharepoint.
Project management tools and techniques as PMO ( PROP_C, PMI/PMBOK, MS Project Professional,
SAP/PS)
Risk Analysis
Project management tools and techniques as PMO ( PROP_C, PMI/PMBOK, MS Project Professional,
SAP/PS)
Strategic Portfolio Management Planning
Interdependency analysis
Risk Analysis
Scenario planning and analysis
Business case developing and analysis
Cost estimation techniques
Capacity/capability analysis (Human, financial, material)
Issues management

Achievements:

AT&T MVP 2013

AT&T Top Performer 2013
PMO Top Performer June 2012
SER Swiss Army Knife October 2012
SER Top Performer 2011

R ICARDO S CHAEL
404.863.1443
Atlanta, GA
Ricardo.schael@gmail.com
www.linkedin.com/in/ricardoschael
Page 2

Work Experience:
Sr. Customer Project Manager - Project Operations

AT&T

2013-2014

Supported all 7 Alltel markets (GA,NFL,SC,NC,OH,IL and ID) during the initial program set up which
included Initial Meeting with the customer, Program Set up in Clarity, SAP P12, MORE and SRM, (Initial
vendors bids), Project Set Up and Team Training in Continuus.
Material orders (EPL/NON EPL).
Development and Establishment of tracking and reporting System.
Team build (CPMs, SAMs, CMs, LMs IMs and PAs).
Post initial set up.
Focused on the GA and NFL markets which included 211 Red Turnkey Sites (720 Carriers UMTS/LTE)
driving activities from Site Acquisition to Tuning and Optimizations and 374 Blue Sites for EF&I and
Tuning.

Director of Project Operation Project Operations

2014 - 2015

Managed major customer projects for Ericsson.

Worked through all phases of projects from presales through establishment, realization & handover.
High level of customer interaction and co-ordination with product development units, competence
centers and Authorized Service Providers (ASPs).
Ensured projects completed according to the Ericsson project delivery methodology.
Improved profitability rates identifying add on sale.
Controlled and improved margins.
Managed construction programs for the TX and FL markets for Verizon, with 300 Construction projects in
place including 4Way RX, PCS, AWS, LTE over PCS, RRU Upgrades and RET Antennas Swaps.

Sr. Customer Project Manager Project Operations

Ericsson/Verizon

AT&T

2011-2012

Managed business process to improve delivery methodology.

Ensured program and project managers deliver with consistent quality and project schedules
Managed project financial objectives to ensure Margin and Revenue meet the goal stablished
Improved Customers satisfaction experience and rate.
Sales supported and Identifications of new business opportunities
Mitigate or Resolve conflicts and issues in a timely manner,
Track, measure, improve and build upon successes in Employee Satisfaction, including recognition and
rewards.
Create effective relationships in the customer unit (CU) to ensure commonly agreed objectives are met.
Communicate business plans and objectives to employees.

R ICARDO S CHAEL
404.863.1443
Atlanta, GA
Ricardo.schael@gmail.com
www.linkedin.com/in/ricardoschael
Page 3
Extended Work Experience:
Regional Operation Support Manager (Program Manager)
TANGO Project Manager, Caracas
Project Manager Ericsson Radio System AB Stockholm
Implementation Manager- Regional Implementation Center (RIC)

AT&T
Movilnet C.A., Venezuela
Ericsson
Ericsson

2005-2010
2001-2003
2000-2001
1997-2000