Internship Report On

Human Resources Department Of

Artistic Milliners

Submitted To:
Madam Sadia
Group Manager- HRM

Submitted By:
Kehkashan Ansari
1301125
Bachelor of Business Administration

Date of Submission:
6-Feb-2016
0

ACKNOWLEDGEMENT
First, I would like to thanks Almighty Allah who gave me strength
to complete challenging tasks & His blessings that He provided
me confidence, guidance & strength to complete this report. The
journey has not finished yet and I pray to Him to show me the
straight path & help me more in future as I am nothing without
His blessings. After Allah, is the last prophet Mohammed (SAW)
who brought for us revelation and unlimited knowledge and
civilized the barbarian human being.
Although this report base only my name but without the
guidance and the help of several individuals who in one way or
another contributed and extended their valuable assistance in
the preparation and completion of this study.
My sincere gratitude to Mam Sadia, HR Group Manager for giving
me a chance to do my internship in the HR Department of this
organization, Artistic Milliners (AM).
I would also like to extend special thanks to the entire staff for
giving time from their busy schedule and explaining how work is
being done in AM and assigning me with various tasks during
these 2 weeks of internship period. Without their support this
internship would not have been this much interesting.

Table of Contents
1. Executive Summery.................................................................3
2. Introduction.............................................................................. 4
3. Human Resources Department in AM:......................................4
3.1 Recruitment & Selection:.....................................................5
3.2 Performance Management System:.....................................5
3.3 HR Planning:........................................................................6
3.4 Training and Development:..................................................6
3.5 Methods of training used in AM:..........................................6
3.6 Process of Training...............................................................6
3.7 Compensation & Benefits:...................................................7
3.8 HR Reports And Documentation..........................................7
3.9 Organizational Development:..............................................8

1.

Executive Summery

The main objective of the internship is to get the hands-on

experience of the real world organization. The internship was
completed with the objective of getting practical knowledge in
the HR department of Artistic Milliners. Ive completed my
Internship Program at Artistic Milliners. This is for two weeks
orientation prepared me to better understand the practicality of
different function areas of HRM. At the end of internship
program, it is required to submit an Internship report in Artistic
Milliners (Pvt) Ltd. The Internship report has been completed,
which is a result of ones time taking efforts. I prepared this
report as what I observed and what so ever I learnt in AM.
I attended the lectures of key functions of HRM (Recruiting,
Payroll, Time & attendance, Compensation & benefits, Training,
and Report etc.) of this textile & garment manufacturers which
are delivered by experienced managers running these
department.

2. Introduction:
Artistic Milliners was established in 1949. Operating on an area
of more than 200,000 sq. m. Artistic Milliner has the ability to
cater to specific client needs with package deals such as product
development at source, design support, shorter lead times, ontime deliveries and warehousing facilities.
AM have 14 units and the units has approximately 15000
workers. The company is 100% export oriented. The textile
products have been exported to Europe, America, Australia, UK,
and Dubai.
The company has latest equipment and machinery to serve
globally. The company has modern computerized networking
system. All the Accounting and finance relating work is carried
out through computer. The company has capability in Textile
(Spinning and weaving) and in Garments (Cutting, Stitching,
Washing, and Finishing etc.). The company implements the
quality system and had awarded ISO 9002 certificate. The
company maintains quality standard at all levels to establish
consistency and efficiency. AMs latest garment factory, AMG-4,
is a Green manufacturing facility certified by LEEDS (Leadership
in Energy and Environmental Design), with an Eco-friendly rating
system.
Companys mission statement is:
To sustain our reputation as one of the top denim mills in the
world by striving for excellence in each function of our business

3. Human Resources Department in AM:

Human resource management (HRM, or simply HR) is a function in
organizations designed to maximize employee performance in
service of an employer's strategic objectives. HR is primarily
concerned with the management of people within organizations,
focusing on policies and on systems.
4

Employees are important to any organization in fact there are

employees which give a certain image to an organization so the
role of HR becomes all the more important. The functions
performed by this department at AM discussed below.

3.1

Recruitment & Selection:

HR Department in AM regarding recruitment is almost online up to

the middle level management and has the following procedure;
Step 1: Identify Vacancy and Evaluate Need
Step 2: Develop Position Description
Step 3: Develop Recruitment Plan
Step 4: Select Search Committee
Step 5: Post Position and Implement Recruitment Plan
Step 6: Review Applicants and Develop Short List
Step 7: Conduct Interviews
Step 8: Select Hire
Step 9: Finalize Recruitment
As well as an important function of the department is to hire
operational new workers (Operator, Helper etc.) when needed. It
has set criteria for required skills for different jobs. After hiring
people, it briefs them about the organization its policies. Codes of
conduct their responsibilities and facilities. It also arranges for the
proper training of newcomers so that they are able to perform
effectively and efficiently as soon as possible. Another important
function of the HR department is to allocate work force for
different departments according to the need.

3.2

Performance Management System:

Performance appraisal is the process of assessing employees

past performance, primarily for reward, promotion and staff
development purposes.

Performance appraisal is a process that identifies, evaluates and

develops employee performance to meet employee and
organizational goals.
Performance Appraisal doesnt necessarily use to blame or to
provide a disciplinary action. Previous management theories used
to view performance appraisal as a stick that management has
introduced to beat people. Performance appraisals are now more
clarified and they concentrate on developing organizational
strengths and employee performance.

3.3

HR Planning:
The process of analyzing and identifying the need for and
availability of human resources so allocate the work force for
different departments according to the need for, the smooth
running a company requires right people on hand at the right
time and in the right place.

3.4

Training and Development:

AM is committed to excellence in training and development of its

manpower appropriate to their duties/responsibilities. The
objective is to impart knowledge, develop skills and bring about
a change in the attitude of employees. It will enable achieving
Company objectives as efficiently and effectively as possible and
to provide the opportunity for employees to realize & achieve
mutually agreed goals.

 Methods of training used in AM:

o
o
o
o
o

In-Door Training
Out-Door Training
On Job Training
Off Job Training
Out Source Training

Process of Training:

o
o
o
o

3.5

Assess Training Needs

Create Training Action Plan
Implement Training Initiatives
Evaluate & Revise Training

Compensation & Benefits:

Compensation systems are communicated to the employees

using employee handbook, newsletters and circulars.
o Salary
o Bonus
o Commission
o Company car
o Pension
o Life insurance
Others:
AM is used and varies pay to pay scale.
Company contributes for medical facilities to employees,
spouse, children and parents. Dispensary/injury treatment
available in the factory.
Personal Protective Equipment - All employees provided
personal protective equipment.
Contributory Provident Fund
Working Hours - : In a day 3 shifts= 8hr/shift (inclusive of
lunch & tea breaks)
24 Leaves - 8 sick; 10 casual, 14 earned leaves annually
and 12 Weeks maternity leaves.
Canteen - Self-service canteen where subsidized hygienic
food is served round the clock.
7

 Transportation - Pick and drop facility

3.6

HR Reports and Documentation

The HR department is also responsible for maintenance of

records of employees attendance with the help of HRMS. It is
important because sufficient number of workers is on daily
wages. So if an employee is absent his pay is accordingly
deducted. The department also has leave record of the
permanent employees. If they take benefit of the allowed leaves
per month, their pay is not deducted, however afterwards they
are penalized by deduction of pay.
A huge stock of stationary can be found in the HR Department of
AM regarding employee records because their HR Department
keeps an up to date record of each and every activity of its
employee like; Job Analysis, Job Descriptions, Job Evaluations,
paid time off and bulk of other important record.
Personal Files of Employees are maintained and following is
included in it;
1. Personal Requisition Form
2. Application for employment
3. Performa Personal Particulars
4. Testimonials
5. Applicants ID card
6. Applicants Photograph
7. Experience Certificate
8. Written Test Mark Sheet
9. Interview Rating Form
10. Medical Certificate
11. Selection Process Report
12. Applicant Appraisal Form
13. Appointment letter
14. Joining Report
15. Confirmation Letter
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17. Training & Development Plan

18. Personal Data Sheet

3.7

Organizational Development:

As a part of an organization its responsibility of each employee

try to do the following things so itll lead the organization to
success
1. Explore key practices for developing organizations and
creating a true learning culture.
2. Build a knowledge base of adult learning concepts, as well
as how to create, implement and measure employee
development programs.
3. Learn to facilitate organizational change.
4. Learn HR theory and practices, and how they impact
individuals and organizations.
5. Develop HR policies and practices that align with the larger
business strategies of an organization.
6. Develop the critical thinking skills to conduct research and
measure human resource performance within the
organization.
7. Refine your ability to apply ethical thinking and judgment to
a wide range of HR situations.
8. Build leadership skills in order to motivate others toward
organizational growth and change.
9. Increase your familiarity with the increasingly complex and
powerful technologies used in measuring HR performance
and forecasting needs.
10. Strengthen the communication skills.