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The Below Comments comes from solving PMP mock up exams.

Which I believe it should be included in last day revision before

the exam.
Quality Audit is a Tool for Quality Assurance
Life cycle costing provides the lowest long term cost of
ownership and should be used as a management decision tool
in case of alternatives.
For limited resources, Critical chain method shall be used as
schedule network analysis.
Unwillingness of subordinates to delegate authority is the least
obstacle to effective delegation of authority.
Risk Averse: will not take the risk.
Confronting in conflict resolution is the technique which solves
the root cause of the conflict.
Brainstorming is not suitable to manage risks.
PM should worry about verbal communications from
stakeholders during managing the change through scope
control process.
Interpersonal skills will not help Project Manager in weak matrix
which limited control over team members selection.
Top source of Conflict: schedule.
Cost baseline and management reserve is most important for
deriving the total funding requirements and periodic funding
Iterative relationship: Plan one phase at any time, planning of
the next phase is carried out as work progress on current phase
and deliverables.
According to F.C. Moore, Right order of delegation: assignment
of duties to subordinates, Transfer of authorities, acceptance of
assignment, and creation of responsibility.
To-Complete performance Index shows Remaining Funds.
To reduce cost, revisit estimates and eliminate risks.
Procurement closure: verify the project completed/Terminated.
Project Closure: typing up all activities for every management
process group.
Example of composite Organization: Task force.
Beta Risk: Type II error, beta risk: probability that a false null
hypothesis will be accepted by a statistical test.
Closing: get formal acceptance, lessons learned, and handover
deliverables to stakeholders, and close the contract.
Tool for decision making:
Decision matrix analysis.
Daugh matrix analysis

Multi attribute utility theory (MAUT)

Personal styles defined by Merrill & Reid in Their motivation
theory: Driver, Amiable, Expressive, and Analytical.
Quality Guru, with Theory on Quality : Philip Crosby
Marginal Cost: Variable Cost.
Mckinseys 7Ss approach:
Hard Elements : strategy, structure, and systems
Soft elements: shard value, skills, staff, and style.
PDCA: for Edwards Deming.
PRINCE: Projects in Controlled Environment.
If stakeholder want to know deliverables, I can direct him to
Anticipatory breach: venter is not able to provide products
contracted to him, Project Manager terminated contract and
sue for damages.
Budget Tempering: Transfer fund between projects, which is
Time & Material Contract: the risk lays more with the buyer.
Crosbys cost of quality theory Zero Defects is based on
Jurans Fitness for use theory of cost of quality can be
summarized as: making a product that meets or exceeds
customer expectations.
Budget at completion: Planned value for the Project.
Administrator procurement: Monitor and Control Process group.
Arrow Diagramming method doesnt use LAG.
Contingency reserve: know unknown, remaining risk after risk
response planning.
Management reserve: unknown unknowns, covered by cost
budget, difference between max. Budget and the end of cost
Inspections also called: Audits, walkthroughs, Product reviews.
Tannenbaum and Schmidts Continuum propose: offering more
freedom as the team matures.
Interpersonal skills and management skills are tools to manage
stakeholders expectations.
Opportunity cost: the smaller the cost, the better.
Hygiene factors in Herzbergs motivation theory: pay, working
conditions, and attitude of supervisor.
Pareto: 80/20, law of vital few, principled of factor sparsity.
Best practice: specific sequence of work, description terms of
soft logic.

Individual traits and attitudes of co-workers are usually not a

manifestation() of unique org. cultures and styles
Process of low accuracy: to be adjusted.
Offer, acceptance: most jurisdictions, legally required order of
formal statements establishing a contract.
Projects frequently dont meet customer expectations, means:
technical inability and poor risk management by the contractor.
To manage a team with a lot of problems they have:
accompany team members along a sequence of maturity levels
from Dependence through independence to interdependence.
Project team must select appropriate process required to meet
the project requirements from PMP processes.
Acceptance criteria lay down in project scope statement.
Pint of total assumption PTA= ((Ceiling price-Target Price)/buyer
share rate) + Target Cost).
High-Context Cultures: A message has a little meaning without
an understanding of the surrounding context.
Earned value added: EVA: used to calculate the profit from an
internal project, taking into account taxes and capital cost.
Geert Hofstedes cultural dimension of individualism refers to:
the significance of the person versus that of the group.
Sink node: its a node in a network diagram which has multiple
CSOW: a statement of work that has been formally agreed
upon by both parties and is therefore part of a contract.
Constructive change: contract changes, from actions freq.
cause of disputes.
Burn rate of the project: 1/CPI.
Post-mortem: project ended/finished/terminated.
360 degree review: managers will be assessed by their
subordinates, enforcing a more participative style.
Phase gate: order of phases must be strictly consecutive
without overlapping in order to allow for gates.
Process flow chart in Quality control, it may help anticipate
Extrinsic motivators order: motivators, incentives (rewords,
gifts, or money).
Five whys method used for identification of causes of conflict.
Repudiator breach: one of the correctly contract closure
The situational leadership model as defined by Paul hersey and
ken blanchard consists of: Telling, selling, participating,

Last step of project closure: Measure customer satisfaction.

Risk Owner is the one who is responsible for implementing the
actions in the risk response plan.
Delay on vendor deliverables may be reflected in network
Influence diagram: graphical representations of situations
showing casual influences, time ordering of the event, other
relationships among variables and outcomes.
Quality function deployment is a tool for conducting
requirement workshop.
Laisses faire: management style giving a lot of autonomy to
the team members, which led to anarchy.
Single source contract: the buyer contracts a seller because he
is his preferred seller.
Sole source contract: buyer contracts a seller because there
are NO other sellers for required procurement.
Project scope creep: uncontrolled changes.
McClenllands Theory: Managers are not motivated by need for
recognition. Three behaviour styles (Achievement, Affiliation,
Reciprocal Communication: Interactive.
Major result of communication blockers and
miscommunications as a whole is conflict.
Dont accept sponsor requirements without proper evaluation
For new phase, authorization done in initiation process group.
Best use of historical records: estimating, risk management,
and project planning.
Tight matrix: colocation.
Ethnocentric: People who think their culture is the best.
In successful projects, the stakeholders are actively involved in
PMP creation.
Salience model in stakeholder analysis: Power, Urgency, and
Expectations are unspoken requirements.
Some stake holders may have negative impacts on the project;
I should take care while calling them for meetings.
The role of stakeholders determined by project manager+
Documents in project documents not in PMP, they dont need
approval for changes, like stakeholders registers, requirements
traceability matrix, and Risk Analysis.
Stakeholders engagement assessment matrix compare planed
vs. actual engagement levels of individual stakeholders, any

discrepancies can be analysed and communications to adjust

the engagement levels can be implemented.
Overtime is not the best choice in any problem.
Assumptions are identified in project Initiation, analysed in
project planning, and managed throughout the project.
PM Plan is a formal approved Document used to control the
No need for submitting change request during planning as the
PMP not formalized and approved.
Regression analysis: Tool for Monitor and Control wok of the
project and the close project/phase.
Project Manager must evaluate the situation before making a
When depreciating and asset, the scrap value, is to subtracted
1st from original cost.
When I select in weighted average, I take the highest weight.
Murder Board: a panel of people who try to shoot down new
project idea.
Create RFP: Planning Procurement
Sending RFP: Conducting Procurement.
As I have price and standard Deviation in the Contract, so there
is an ambiguity in the scope, so we dont select contact type
Fixed Price FP. Type.
When I must start work immediately without procurement
SOW, the most appropriate choice is a time and material
Contract terms and conditions should be based on risk
analysis, Contract is a Risk Mitigation Tool.
In the Contract with incentive money, The Incentives are meant
to bring the objectives of the seller in line with those of the
Performance requirements describe the performance required
by customer, as the product should accomplish what?
If there a force majeure, I should be prepared for extension of
due date.
In conducting procurement, Independent estimate is most
concerned with cost, Bid vs. In-house, or vs. other expert
In Procurement situation, CCB may approve the change, but
only the procurement manager has the authority to sigh a
Context diagram shows that boundaries of the product scope
and its interfaces with people, process, or system.

The Heuristic (general rule) used in Project Decomposition is 80

hours for a medium sized project. There are also rule 4/40, and
8/80 in decomposition.
Identify work: WBS, which allow PM to communicate with
stakeholders and customers based on WBS.
Meeting is a bidirectional communication, which is better than
email which is unidirectional communication.
Validate scope (check for acceptance) is closely related to
Control Quality (check for Correctness).
Scope validation ( validate scope process) focus on customer
acceptance of deliverables, but product validation ( Project
Closing Process) focus on making sure all the work completed
is satisfactory.
Delphi Technique: seeks Consensus, which means single
Requirements conflicts are generally resolved in the favour of
the customer.
Project assumptions are documented in project scope
Discretionary Dependency is one that is based on Experience,
lesson learned or our experience
In Sequence activities, GERT Allow for Loops and Branches.
In activities on Critical Path, If I want to shorten CP, and I have
two choices, I select earlier activity.
Beta Distribution uses weighted Averages.
Fast tracking increases Risk.
Crashing is Cost/Schedule Trade off, less risky.
The law of diminishing returns says that for each additional
resource, you will not realize the same increase in benefit that
you realized from the previous resource.
Funding Limit Reconciliation most likely will affect project
Value analysis seeks to decrease cost while maintaining the
same scope.
Cost management plan identifies the WBS level at which
earned value will be calculated.
Team Training for the Project is a Direct Cost.
Identify risks are input and output to estimate costs Process.
The sponsor is the one who issues the project charter and
define project objectives.
Critical chain method focuses on managing remaining buffer
durations against the remaining durations of task chains.

Team building should occur whenever its needed, might be

any time during the project.
Expectations are unspoken requirements, unless these
expectations are identified and recorded, there is likely to be a
high level of dissatisfaction with the project.
Change management plan includes the processes and
procedures that allow smooth evaluation and tracking of
changes (procedures, meeting, and standard for reports).
Budget forecasts are and output of control costs, which is parts
of monitoring and controlling process group.
Cost plus fixed fee (CPFF), the only contract that limits fees for
large projects with limited scope definition.
Performance reporting in administrative closure (closing project
phase) communicates the success of the team
Role of P during executing is working for the PM plan.
Key objective of stakeholder management is stakeholder
Change management Plan created in Planning Process Group.
Configuration Control verification that the configuration
Identification for a configuration item is accurate, complete,
and will meet specified program needs.
Journey to Abilene: committee decision can have the
paradox outcome, that a jointly made or approved decision is
not desired by an individual group member.