Iut Iuat 015 Ex

IPSTAR Uplink Access Test
(iUAT)
Software Installation
and
User Manual
Version 1.5
IPSTAR User Terminal Department

PROPRIETARY and CONFIDENTIAL
IPSTAR Uplink Access Test (IUAT) Software

Installation and User Manual
Revision Date: 4 Jun 2009
Prepared by:
Sakchai Sengsui
Nopadol Samanmitgul
Version 1.5
Custodian:
IPSTAR User Terminal
Department Controller
IUT-IUAT-015-EX
Approved by:
Malin Noi Intrasith
REVISION HISTORY
Version
Date
Comments
V1.0
Nov 16, 2005
iUAT version 1.1 released
V1.1
Jul 17, 2006
V1.1
Oct 26, 2006
V1.1
Nov 23, 2006
V1.1
Mar 14, 2007
V1.1
Jul 3, 2007
V1.3
Aug 7, 2007
V1.3
Jul 22, 2008
V1.4
January 28, 2009
V1.5
Jun 4, 2009
Date of Last Review: 4 Jun 2009
COPYRIGHT Thaicom PLC 2009
Date of Next Review: 4 Dec 2009
Page 1 of 33
Reviewed by: Kanongnuk Pirom
IPSTAR Uplink Access Test (IUAT) Software

Installation and User Manual
Prepared by:
Sakchai Sengsui
Nopadol Samanmitgul
Version 1.5
Custodian:
IPSTAR User Terminal
Department Controller
IUT-IUAT-015-EX
Approved by:
Malin Noi Intrasith
DISCLAIMER
This software user manual/technical document (the Document) is prepared for use as a reference
in instructing and/or training relating to IPSTAR Gateway System and its operations only.
Neither THAICOM Public Company Limited nor any of its affiliates, subsidiaries or representatives,
involved in the IPSTAR Gateway System service and operation (TC and its Subsidiaries) make any
representations or warranties, expressed or implied, as to the accuracy or completeness of the
information contained herein or any other written or oral communication transmitted or made
available to any recipients. While reasonable efforts have been made to assure the accuracy of this
Document, TC and its Subsidiaries shall not have any liabilities resulting from any inaccuracies or
omissions in this Document, or from use of the information contained herein. The information
contained herein has been carefully checked and is believed to be entirely reliable. However, no
responsibility is assumed for inaccuracies or omissions. TC and its Subsidiaries reserve the right to
make changes or revision to this Document from time to time with no obligation to notify any
persons of revisions or changes. TC and its Subsidiaries shall not have any liabilities arising out of
the application or use of software; neither does it grant or convey license under its copyrights.
The distribution and use by each recipient of this Document or information contained herein and
any other information provided to the recipient by TC and its Subsidiaries is on a confidentiality
basis that the recipient shall not disclose to any person or entity, not bound by this Document. The
recipient shall exercise the same degree of care to guard against disclosure or use of this Document
as the recipient employs with respect to its own confidential information of like importance. The
recipient will make no disclosure of this Document or information contained herein to any person,
including its affiliates, subsidiaries, partners, their executives, directors, officers, employees,
advisors, counselors, agents or representatives (Representatives) without written approval of TC
and/or its Subsidiaries prior to such disclosure except those who need to know such information for
the purpose contemplated in this Document, provided that each or all of the Representatives are
obliged to sign a confidentiality agreement before receiving the information contained herein. The
recipient hereby agrees to inform its Representatives of confidential nature of this Document or
information contained herein and to advise its Representatives participating in the activity
contemplated in this Document that they are obligated to protect TC and its Subsidiaries
information contained herein in a manner as specified hereof.
Any software described in this Document is the property of TC and its Subsidiaries. It is furnished by
express license agreement only and may be used only in accordance with the terms of such an
agreement.
Software and documentation are copyrighted materials. Making unauthorized copies is prohibited
by law. No part of the software or documentation may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language or computer language, in any form or
by any means, without prior written permission of TC and its Subsidiaries.
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IPSTAR Uplink Access Test (IUAT) Software Installation

and User Manual
IUT-IUAT-015-EX
Version 1.5
TABLE OF CONTENTS
REVISION HISTORY........................................................................................i
DISCLAIMER...............................................................................................ii
TABLE OF CONTENTS....................................................................................1
1
Introduction........................................................................................2
System Requirements............................................................................2
Software Installation.............................................................................2
Before Running the Program...................................................................6
Running the Program.............................................................................6
Troubleshooting.................................................................................28
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and User Manual
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Version 1.5
1 INTRODUCTION
The Uplink Access Test (UAT) is required for all IPSTAR terminals. During this process, the
antenna has to be aligned to reach the minimum antenna pointing error for both transmiting and
receiving path. Then, the maximum transmiting power for the Block Up Converter (BUC) is
calibrated to seek the maximum dynamic range for the transmit link. After that, polarization of the
feed-horn needs to be adjusted to match with that of sent from satellite. At the end, all test
results will be submitted to the Uplink Access Test Quality Control (UATQC) process in order to
verify whether the quality of the installation is acceptable. Every process needs to be followed
carefully to affirm that the installation has been performed properly and equipment is ready for
IPSTAR service.
The IPSTAR Uplink Access Test (iUAT) is the updated version for the UAT program. The iUAT is
customized in order to be able to work with the requirement for the IPSTAR satellite. There are
several new features added in this version. The following items are highlighted features;
1. Automatic searching for the best TOLL frequency
2. On site best beam searching support
The user can specify exact location by entering the latitude and longitude of the
site. The program will select the best TOLL frequency automatically. For this
feature, the user has to specify the latitude and longitude in decimal format i.e.
100.8973
3. Supports UAT-QC
4. Automatic searching for the system profile
2 SYSTEM REQUIREMENTS
Gateway
o SGGW only
Image version of consumer box
o FGCB :CB_015_050_G004-T068_S007_R002 or higher version
o PACB M2,M3 : PACB_012_004_G001-T000_SG015 or higher version
o PACB M4 : PACBM4_010_001_G001-P000_SSA_052 or higher version
o Network Box : Does not support
PC and OS
o PC with at least 128 MB of memory available
o Microsoft Windows 2000 or Microsoft Windows XP
3 SOFTWARE INSTALLATION
1. Download the latest software at
http://www.support.ipstar.com
1.1 Sign in with given userID and password
1.2 Under Operation Support, select your country IPSTAR (_Country_)
1.3 Locate for IUAT Software and then download desired software version.
2. Unzip the installation file.
3. Run the installation program by double-click on the setup.exe file.The installation
wizard dialog will appear as shown in Fig. 1.
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Version 1.5
Figure 1: Welcome window of installation wizard

4. You can specify the installation folder by clicking on Browse button and select new
location as shown in Fig. 2, or click Next to use the default folder.
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Version 1.5
Figure 2: Page where installation folder can be specified

5. Click next to start the installation
Figure 3: IUAT software is now ready to install
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Version 1.5
6. Click Close to finish the installation as shown in Fig. 4.
Figure 4: Installation completed

At the end of the installation, the shotcut of iUAT program will be created on the desktop.
Figure 5: IUAT shortcut appeared on desktop
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4 BEFORE RUNNING THE PROGRAM
Figure 6: Connectivity diagram between notebook and IPSTAR equipment

1. Connect the terminal with the ODU (the TX port to the BUC and the RX port to the LNB).
2. Connect the computer to the terminal .You can use a cross-cable to connect directly
through LAN card or USB port.
3. Make sure that your computer ip address is configured in the same network as terminals.
The IPSTAR terminal default ip address is 192.168.5.100 for ETH or
192.168.0.1 for USB port.
4. Turn on the terminal and test the connection link by using ping command.
5. Open the web browser such as Internet Explorer and then browse to the terminal
configuration page by using below links.
http://192.168.5.100:8080/xWebGateway.cgi (if ethernet port is used)
http://192.168.0.1:8080/xWebGateway.cgi (if usb port is used)
5 RUNNING THE PROGRAM
Double click on the iUAT icon on the desktop to start the program.
There are 2 modes for the installation of IPSTAR UT.
Reference cable(10m)
Actual length cable
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IUT-IUAT-015-EX
Version 1.5
MODE: Reference Cable

Reference cable mode is at the beginning stage of iUAT process. After connecting terminal
to feed assembly, antenna, IDU and other necessary equipment with the 10 meters cables, installer
needs to run iUAT software. In this mode, the installer has to minimize the antenna pointing error
and polarization. This mode is devided into 8 steps.
Step 1: Authentication
At this step, the following information is required to enter to designated area before
proceeding.
Installer ID: an authorized ID given to those who has passed UTI training.
Password: password related with given installer ID.
Job ID: 8 digits hexadecimal number obtained from job order.
Authorized Code: 20 characters authorization code obtained from job order.
Latitude/Longitude :the information of geographical location to facilitate iUAT
program to locate the best available beam for your coverage area(optional).
Language: language option of iUAT program.
(Contact your SP for these information)
Figure 7: Step 1 Authentication
If the frequency profile does not match with your geographical location, click the Load
Proflie button to load the new profile. You may need to consult your SP to acquire the
appropriate frequency profile.
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Version 1.5
Figure 8: Example of how authentication information is entered

Click Next to continue to the next step. The popped-up dialog will ask what option you
prefer to do next as shown in Fig. 9.
Click Yes for the 10 m reference cable mode,or
Click No to proceed to the actual cable mode (10 m reference cable mode will be
skipped)
Figure 9: Installation Mode
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Step 2: Specify the ODU Informations
Figure 10: Step 2 ODU information

Specify the antenna and ODU information, LNB local frequency (LO) can be configured to
match with LO frequency of LNB you are using. If Tx attenuator is used at this time, please
specify its value. After that, click Next to continue.
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Version 1.5
Figure 11: Example of ODU information

Step 3: Terminal Connecting
Figure 12: Step 3 Terminal connecting

Specify the terminal ip address and logon power. Click Next to continue as shown in Fig.12.
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Version 1.5
Figure 13: Wait for profile setting
Figure 14: iUAT starting page

The program will connect to the terminal, save RF configuration and reboot. Then UAT
process will start within 70 seconds as shown in Fig.13 and 14.
Step 4: Antenna Alignment
You will see the antenna alignment page as shown in Fig.15). This dialog shows the current
TOLL signal strength , TOLL EsNo , beam id and frequency id. The beam id and frequency id
indicate the selected beam and frequency as said in the frequency profile.
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Figure 15 : Antenna alignment step

At this point you should try to adjust the antenna alignment (Azimuth and Elevation) to
reach the maximum TOLL EsNo. Then, click Next to continue to step 5. You may change color
of text in this step by clicking Color tab if required.
Figure 16: Antenna alignment page
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Step 5: Seaching for Available Frequency

The iUAT will search for the best available TOLL frequency as shown in Fig.17.
Figure 17: Step 5 TOLL scanning

After that, the iUAT will try to synchronize with the selected TOLL frequency. This process
may take a few seconds to complete as shown in Fig.18.
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Version 1.5
Figure18: Waiting for TOLL synchronization

Then the iUAT will search for the UAT channel. If the iUAT reports as No UAT channel or
Found UAT channel and halts at this step for a long time, please contact your SP or gateway
operator as shown in Fig.18.
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Version 1.5
Figure18: iUAT is searching for UAT channel

After the iUAT found the UAT channel, it will search for the logon frequency and sends the
logon message to the TIS server as shown in Fig.19.
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Version 1.5
Figure19: iUAT is searching for logon frequency

Step 6: Transmitted Power Calibration
If the authentication passed, the iUAT program will continue to step 6 as shown in Fig.20.
However, if the authentication failed, one of the following error messages may occurre Logon
Rejected, Invalid Installer ID, Incorrect Password, Installer ID Expired , Job ID is
closed , In this case, you should contact to the GW operator. See more information on
troubleshooting.
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Figure 20: iUAT is calibrating transmitted power

Step 7: Polarization Alignment
After the Tx power calibration completes, the program will continue to step 7 as shown in
Fig.21. At this step you need to adjust the antenna polarization to match with the transmission.
Then, click next to continue to step 8.
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Version 1.5
Figure 21: Step 7 Polarization adjustment

At this point, you will be asked to submit the test results to the UAT QC process as shown in
Fig.22), click Yes to submit the results to the QC.
Figure 22: UAT quality control dialog

Step 8: UAT Quality Control
At this point, the summary for the reference cable test result will be displayed
as shown in Fig.23).
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Figure 23: iUAT report page

The iUAT will record all the setting parameters and keep them for the installation of the
actual cable. You can click Back to go back to the previous page as shown in Fig. 24.
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Figure 24: UAT completed with the reference cable

You can click Log button to see the log messages of the UAT result as shown in Fig.25.
Figure 25: iUAT log message page
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Actual Length Cable Mode

This mode is to connect the terminal to the BUC/LNB with the actual cable length. At this
mode, the maximum power calibration is performed. At the end, the test results are submitted
to the UAT QC for the approval and storing the record.
After reference cable mode is completed, you need to continue with the actual length of
cable and re-run the iUAT program. The iUAT will prompt you to select the job to do the UAT
with the actual cables length as shown in Fig.26).
Figure 26: Job list with reference mode passed

Select the existing job id from the list box i.e. 00000001 and click Next to continue. If
you did not perform (or complete) the test with the reference cable you will not see this item.
The iUAT will move forward to step 2 and use the previous ODU parameters from the
reference cable. At this point, you need to specify the cable type, length and MFG for the
actual cable as shown in Fig.27.
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Figure 27: ODU information page for actual length cable mode
After that, click Next to continue to step 3. When IP address and desired logon power are
chosen, then click next. Please follow the following flow chart as shown in Fig. 28 for step 4
through step 6.
Figure 28: Highlight of Rx external attenuator flowchart
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Some UTs might obtain current Rx level more than 100, IUAT will not proceed to the next step.
Rx signal strength saturated message [ERR-20] will be displayed as shown in Fig. 29.
To solve this problem, terminate IUAT by clicking OK , turn UT off and then add external Rx
attenuator between SAT Rx port of IDU and LNB as shown in Fig. 30. Then, turn UT back on again
and rerun IUAT
Figure 29: [ERR-20] message
Figure 30: How Rx external attenuator is connected with Sat Rx port of IDU
Once step 4 has completely passed, step 5 and 6 shall be continued accordingly. Please
follow highlight area of flow chart on Fig. 31 for Tx gain checking at step 6.
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Figure 31: Highlight of Tx external attenuator flowchart

After Tx power calibration step, some UTs might obtain Tx gain less than recommended values.
[ERR-24] will be displayed as shown in Fig. 32. IUAT will ask installer to terminate the program.
Click OK to terminate and then turn off the UT. Installer needs to add external Tx attenuator
between SAT Tx and BUC as shown in Fig. 33 below.
Turn on UT and rerun IUAT once finished the above instruction.
Figure 32: [ERR-24] message
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Figure 33: How Tx external attenuator connected with Sat Tx of IDU

IUAT will guide you to step 7 when you have passed step 6. Continue on this step by clicking
on Next.
At step 8, click Yes to submit the result. After IUAT process result has been submitted to
gateway for UATQC, the Confirm button will appear as shown in Fig. 34 . Sixty (60) second is
allowed for installer in order to confirm the result. Click Confirm and wait until IUAT
Successful green message is running. Then, this job will be closed and UT will be automatically
activated for subscribed IPSTAR service as shown in Fig. 35.
Figure 34: iUAT is waiting for the confirmation of the UAT result
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Figure 35: iUAT result has been confirmed

If you do not confirm this result of IUAT within given period, the IUAT process is still
incomplete and installer needs to redo IUAT only at actual step again by using the same job
order. Fig. 36 shows the message of confirmation timeout and the installation does not
complete.
Figure 36: The Confirmation timeouts
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Note:
1. Ignoring the confirmation of UAT results, the terminal will not be activated and
unable to use subscribed IPSTAR service.
2. The iUAT will enable the UT to logon to the gateway automatically after the
success of step 8. There is no need to reboot the box.
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Version 1.5
6 TROUBLESHOOTING
Error
No
Step
Message
Cause
Solution
ERR-01
ERR-02
ERR-03
Connection failed
LAN cable loosed. UT is

off. PC and UT is in
different subnet.
ERR-04
UAT channel not

found
ERR-05
4-8
n/a
UAT channel not found,

iUAT cannot find UAT
message in TOLL signal.
The terminal connection
is lost .
Check LAN cable

connection. Turn on UT.
Check the terminal IP
address.
Contact IPSTAR operator.
ERR-06
6-8
Action timeout
Action timeout
ERR-07
Some file is missing
Some file is missing
ERR-08
6-8
ERR-09
ERR-10
UAT logon request

was rejected
There is no
information for the
job
You are using an
unauthorized UT
ERR-11
Incorrect antenna
size
ERR-12
Incorrect BUC size
ERR-13
You are using the

closed job
ERR-14
Out of scope location
ERR-15
n/a
ERR-16
n/a
UAT logon request was

rejected.
Job information is not
available at related
server.
UT has not been given
authorization to be used
in IPSTAR network.
Antenna size mismatches
with that of mentioned
in Job order.
BUC size mismatches
with that of mentioned
in Job order.
Existing job being used
for this installation is at
closed status.
Location listed in job
order is out of IPSTAR
coverage.
TOLL Es/No exceeded.
TOLL reference value in
this area is more than
area.
You are using an invalid
iUAT software type.
ERR-17
n/a
No response from logon

frequency.
ERR-18
n/a
Hardware Initialize
timeout.
Please check LAN cable,

Switch and make sure that
UT is not rebooting itself.
Please confirm QC or adjust
polarization in given period.
Please re-install the iUAT
program.
Please contact SP NOC.
Please specify the correct
antenna size registered for
this job.
Please specify the correct
BUC size registered for this
job.
Contact IPSTAR operator to
issue new job orde.
Please contact SP NOC.
Please contact your SP NOC.
Installer can not use iUAT

lite version for this UAT
system, Please contact your
SP NOC.
Please check 10MHz
reference or Contact IPSTAR
support
Please check UT power,
make sure that UT do not
reboot.
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Error
No
Step
IUT-IUAT-015-EX
Message
Cause
ERR-20
Rx signal strength
saturated
ERR-21
ERR-22
ERR-23
No UAT servers
Channel available at
this time
Error while finding
upper gain
This iUAT version is
obsolete
ERR-24
ERR-25
ERR-26
Sat Tx gain obtained

less than required
value
Tx gain obtained is
still less than
required value
Tx gain exceeded!
Version 1.5
Solution
RX signal strength
saturated. Value higher
than 100
UAT channel is
unavailable at this time
Please intall Rx Attenuator
Error while finding upper

gain
iUAT version is obsolete
Please check Tx cable and

BUC or contact SP NOC
Please download new
version from IPSTAR's web
site
Please install attenuator
Sat Tx gain obtained less

than required value
Tx gain obtained is still
less than required value.
There is no difference
from previous iUAT
record
TX gain exceeded!
Plesae try again later
Please replace with the

correct attenuator and redo
iUAT
Please remove Tx
attenuator and redo iUAT.
Page 29 of 33

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IPSTAR Uplink Access Test

IPSTAR User Terminal Department

IPSTAR Uplink Access Test (IUAT) Software

Nov 16, 2005

iUAT version 1.1 released

Jul 17, 2006

iUAT version 1.4 released

Oct 26, 2006

iUAT version 1.5 released

Nov 23, 2006

iUAT version 1.6 released

Mar 14, 2007

iUAT version 1.7 released

iUAT version 1.8 released

iUAT version 1.9 released

Jul 22, 2008

iUAT version 1.10 released

January 28, 2009

iUAT version 1.11 released

iUAT version 1.12 released

Date of Last Review: 4 Jun 2009

COPYRIGHT Thaicom PLC 2009

Date of Next Review: 4 Dec 2009

PROPRIETARY and CONFIDENTIAL

IPSTAR Uplink Access Test (IUAT) Software

Date of Last Review: 4 Jun 2009

COPYRIGHT Thaicom PLC 2009

Date of Next Review: 4 Dec 2009

PROPRIETARY and CONFIDENTIAL

IPSTAR Uplink Access Test (IUAT) Software Installation

Before Running the Program...................................................................6

Running the Program.............................................................................6

Date of Last Review: 4 Jun 2009

COPYRIGHT Thaicom PLC 2009

Date of Next Review: 4 Dec 2009

PROPRIETARY and CONFIDENTIAL

IPSTAR Uplink Access Test (IUAT) Software Installation

Date of Last Review: 4 Jun 2009

COPYRIGHT Thaicom PLC 2009

Date of Next Review: 4 Dec 2009

PROPRIETARY and CONFIDENTIAL

IPSTAR Uplink Access Test (IUAT) Software Installation

Figure 1: Welcome window of installation wizard

Date of Last Review: 4 Jun 2009

COPYRIGHT Thaicom PLC 2009

Date of Next Review: 4 Dec 2009

PROPRIETARY and CONFIDENTIAL

IPSTAR Uplink Access Test (IUAT) Software Installation

Figure 2: Page where installation folder can be specified

Figure 3: IUAT software is now ready to install

Date of Last Review: 4 Jun 2009

COPYRIGHT Thaicom PLC 2009

Date of Next Review: 4 Dec 2009

PROPRIETARY and CONFIDENTIAL

IPSTAR Uplink Access Test (IUAT) Software Installation

6. Click Close to finish the installation as shown in Fig. 4.

Figure 4: Installation completed

Figure 5: IUAT shortcut appeared on desktop

Date of Last Review: 4 Jun 2009

COPYRIGHT Thaicom PLC 2009

Date of Next Review: 4 Dec 2009

PROPRIETARY and CONFIDENTIAL

IPSTAR Uplink Access Test (IUAT) Software Installation