Beruflich Dokumente
Kultur Dokumente
Marks: 1
Which of the following ways are appropriate ways to behave with the customer?
Choose at least one answer.
False
Correct
a. friendliness
b. integrity
c. valuing people
d. creativity
e. mutuality
f. professionalism
Please review Module 01
Incorrect
False
Correct
Marks: 1
Child protection means protecting children from physical, emotional or sexual abuse or neglect.
Answer:
True
False
Correct
False
Correct
False
Correct
Question11
Marks: 1
Which of the following should an invigilator not do during the exam?
Choose one answer.
False
Correct
a. smile
b. mark scripts
c. disturb candidates
d. use their mobile phone
Correct
False
Correct
False
Correct
Question18
Marks: 1
Which of the following do you need to be aware of when setting up the exam room?
Choose at least one answer.
a. Do not allow any talking or moving while the papers are being
collected and counted. Check for any writing of live test materials on
desk labels.
b. Check the seating plan and make sure that you know which rows and
section you are invigilating.
c. Make sure that you know who your Supervisor is so you can contact
him/her when you are in doubt.
d. Put desk label and Candidate number label as per the seating plan
Please review Module 03
Incorrect
a. pencil case
b. mobile phone
c. food
d. passport
Correct
False
Correct
False
Correct
Question27
Marks: 1
Which two of the following might candidates be required to fill in on their answer booklet?
Choose at least one answer.
a. date
b. syllabus title
c. telephone number
Correct
Marks: 1
A candidate is allowed to keep his/her pencil case on the desk.
Answer:
True
False
False
Correct
False
Correct
False
Correct
True
False
Correct
False
Correct
False
Correct
False
Correct