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Whitney N.

Parks
207 E South Avenue, Apt. 3, Maryville, Missouri
816-589-7925 s524798@mail.nwmissouri.edu

PROFILE
Dependable, hardworking college student who efficiently balances working 20-30 hours per
week while
maintaining a high GPA.
Adaptable and flexible; able to take things in stride in order to reassure others who arent as
comfortable with
change and adversity.
Build strong relationships by displaying exceptional communications skills and maintaining a
professional
attitude with all customers.
Trained and experienced in resolving customer complaints and promoting conflict resolution.
Inspire peers to get excited about what they are doing in order to encourage them to be more
engaged in their
work.

EDUCATION
Bachelor of Science in Finance: emphasis in Financial Management
May 2017
Northwest Missouri State University, Maryville, MO
Cumulative GPA 3.75/4.0
Balancing full course load with a 25 hour work week
Delta Mu Delta (Honor Society)
Associates of Arts Degree
May 2015
Wentworth Military Academy, Cameron, MO
Cumulative GPA 3.9/4.0
Worked 30 to 40 hours a week while attending full-time.

WORK EXPERIENCE
Customer Service Associate Walgreens | Maryville, Missouri
September 2015- Present
\

Excel in listening to customer needs, promoting product benefits and creating solutions that
provide value to the customer.
Operate cash register to check out customer purchases and process payment in a fast-paced
environment.
Responsible for correctly hanging weekly ad tags on all products and replenishing
merchandise and ensuring stock
availability on assigned department.
Complete on-time deliveries by choosing the best and most efficient routes.
Earned the opportunity to be one of the designated trainers on the team and efficiently
trained new coworkers
about policies and procedures.
Bank Teller Farmers State Bank | Cameron, Missouri
September 2013- September 2015

Answered phones daily providing customers with information regarding the bank, their
accounts and taking
messages.
Handled routine financial transactions such as deposits, withdrawals, loan payments, check
cashing and
balanced these transactions daily while ensuring a positive interaction with customers.
Processed transactions accurately and efficiently in accordance with established policies and
procedures.
Maintained correct amount of cash in drawer, includes selling and buying from the vault and
assisted in
ordering, selling, verifying, and balancing cash in vault.
Balanced 10,000 or more in currency, and checks in cash drawers at the end of shifts and
calculated close of day
Balances.
Conducted proof balances on co-workers transactions.