Beruflich Dokumente
Kultur Dokumente
Definition
Human resource management: A somewhat formal discussion between a hirer and an applicant
or candidate, typically in person, in which information is exchanged, with the intention of
establishing the applicants suitability for a position.
Types
Screening Interviews
Screening interviews are generally conducted when an employer has a large applicant pool
which
they want to narrow down to a more manageable number. The purpose is to weed out the
applicants who are obviously not a fit. Screening interviews are usually done by phone, tend to
be very short, and the questions will focus on basic qualifications.
Phone Interviews
Most screening interviews are done by phone, but phone interviews will also be used for other
reasons, such as geographic obstacles the applicant lives in another city or state. In this case,
phone interviews will be longer and more detailed.
One-on-One Interviews
This is the most common interview method and involves you and the interviewer alone in a
private office. Once you are face-to-face with the interviewer your dress, appearance, nonverbal communication skills and other visual factors, as well as your verbal communication skills
will come into play. Building rapport with the interviewer is usually easiest in this setting.
Panel Interviews
Sometimes the employer will have a selection committee or for some other reason there will
be multiple people involved in conducting interviews. They may want to conduct a panel
interview in which you will be interviewed by several people at the same time. Panel interviews
are very efficient from the employers perspective because it allows them, in effect, to do many
interviews all at once.
Serial Interviews
In a serial interview you will meet with several people throughout the day, usually back-to-back.
One person will interview you, then pass you to the next person, and so on throughout the day.
Serial interviews are physically and mentally tiring because they can often take the entire day.
Remember that each time you are passed onward your chances of being hired improve!
Lunch Interviews
Sometimes the employer will take you to an interview lunch or even dinner. Interview lunches
are very unstructured, and they will probably be evaluating your social skills and manners. If you
havent yet done so, make a point of attending the University Career Center Professional
Etiquette dinner to familiarize yourself with the basics of dining etiquette. When ordering off the
menu, stick with something in the mid-range of prices thats easy to eat. Never under any
circumstances order an alcoholic drink during a lunch or dinner interview.
Group Interviews
You may be asked to do a group interview, which is the opposite of a panel interview. Instead
of several interviewers and one candidate, one interviewer will sometimes interview several
candidates at the same time. The interviewer will ask questions of no one in particular in hopes
that a leader will emerge. Group interviews are not very effective for most situations and are
rarely used.
Stress Interviews
Stress interviewing is a generally ineffective and antiquated interview method, and most but
unfortunately not all employers have discontinued this practice. The theory is to see how you
react to stress. The interviewer may make the room physically uncomfortable by turning up the
heat, make the candidate sit in an uncomfortable chair or sometimes even stand, ask off-thewall questions that have nothing to do with the job and possibly refuse to answer your
questions.
Todays job candidates are too sophisticated to tolerate these methods and this, technique is
very ineffective
.
Conclusion
Employers conduct multiple interviews as a filtering or screening process. At
each step candidates are eliminated from consideration until at the end only one person
remains. Each time you are invited back for a subsequent interview means you are one step
closer to a job offer!
7. Follow up.
When answering this question, it is important that you respond to relevant skills and strengths
that make you suited to the job.
Doing research beforehand can help prepare an answer to this question. By studying the job
advert and person specification, it can help you think about the requirements that make you
relevant and appropriate for the job role.
1
Try not to be too critical when answering this question. Instead, pick one of your weaknesses and
try to turn it into a positive.
For example, you could be a perfectionist, which means that you sometimes take longer on tasks,
but you make sure that they are completed to a high quality. It is important to make a negative
into a positive as it doesnt make you appear overly critical and shows you can reflect on your
own performance.
1
Whatever the situation was from your previous job, you should always answer this question with
a positive and enthusiastic response. If the reason for leaving your last job was redundancy, then
you should talk about how your company had to restructure, instead of focusing on your own
personal situation.
Under no circumstances should you criticise your previous employer, as this will appear
unprofessional.
Answer this question with a response that highlights why you would be a good candidate for the
job and how enthusiastic you are about it.
Ensure that you show an interest in the job sector and understand the company and their ethos,
and show how your skills match their requirements.
1
This is often asked so that you can express situations in which you used problem-solving and
communication skills to help resolve the situation. It is suggested that you identify a situation
that you assisted in settling through showing emotional intelligence.
1
This question gives you the opportunity to show how past achievements will benefit the
business. It is suggested that you only include personal achievements if they are highly
impressive or prestigious. Otherwise try and identify a time where you achieved a good sale or
something relevant to the job role.
For the more experienced candidates looking for higher level roles e.g. Sales Director Jobs the
answer should focus on closely related areas of sales achievements and executive decisions. For
example, your answer should mention the driving of an increase in sales or building a successful
sales team regionally and globally what did you achieve and how? success stories are essential!
1
The reason for this question being asked is because the employer wants to understand how long
you intend to stay for. Reassure them by explaining how the job role fits your career plan, as this
will display your long-term commitment to the company.
1
The salary is typically discussed when the job is offered, so, if possible, try and avoid bringing
this up in the interview. However, if the interviewer asks this question just give a real but wide
salary range that you are happy to negotiate and emphasise that you feel the salary will not be an
issue if you decide to work with each together.
You could also give examples of previous pay and benefits; by saying in my last role my salary
was the benefits/bonuses included meant my pay reached. this helps the interviewer see the
scale to which they can negotiate on too.
1
It is critical that you show you have done some prior research on the company before the
interview. Looking into areas such as the company structure, finances, customers, products and
services, competitors and market trends as these are the key areas.
You need to show you have a thorough understanding of what the company is about and how
they work. If not, it will look like you have no interest in working for the company.
Personal Career Management Managing Director Connie Mills is an author of the UKs number
one and best-selling book Youre Hired! How to write a brilliant CV. To find out more advice
on career and interview tips you can visit Personal Career Management.
Speeches
Types of Speeches
THE INFORMATIVE SPEECH
The purpose of the informative speech is to provide interesting, useful, and unique information to
your audience. In general, you will use four major types of informative speeches. While you can
classify informative speeches many ways, the speech you deliver will fit into one of four major
categories. In this guide, we focus on informative speeches about: Objects Processes Events
Concepts
INFORMATIVE SPEECH ABOUT OBJECTSS
Peeches about objects focus on things existing in the world. Objects include, among other
things, people, places, animals, or products .limit your speech to a focused discussion of some
aspect of your topic. Some example topics for speeches about objects include: the Central
Intelligence Agency, tombstones, surgical lasers, Franklin Delano Roosevelt, the pituitary gland,
and lemmings. To focus these topics, you could give a speech about Franklin Delano Roosevelt
and efforts to conceal how he suffered from polio while he was in office. Or, a speech about
tombstones could focus on the creation and original designs of grave markers.
SPEECHES ABOUT PROCESS
Speeches about processes focus on patterns of action. One type of speech about processes, the
demonstration speech, teaches people "how-to" perform a process. More frequently, however,
you will use process speeches to explain a process in broader terms. This way, the audience is
more likely to understand the importance or the context of the process. A speech about how milk
is pasteurized would not teach the audience how to milk cows. Rather, this speech could help
audience members understand the process by making explicit connections between patterns of
action (the pasteurization process) and outcomes (a safe milk supply).
OTHER EXAMPLES ABOUT PROCESS
Other examples of speeches about processes include: how the Internet works (not "how to work
the Internet"), how to construct a good informative speech, and how to research the job market.
As with any speech, be sure to limit your discussion to information you can explain clearly and
completely within time constraints.
SPEECHES ABOUT EVENTS
Speeches about events focus on things that happened, are happening, or will happen. When
speaking about an event, remember to relate the topic to your audience. A speech chronicling
history is informative, but you should adapt the information to your audience and provide them
with some way to use the information. As always, limit your focus to those aspects of an event
that can be adequately discussed within the time limitations of your assignment.
The style of oral communication is different from the style of written communication, in any
language .The following tips should be considered by the speaker : Avoid difficult words that can
create confusion Avoid using technical terms . Avoid using socially unpleasant words Avoid
repeating phrases like; you see, you know...
What kind of speech is this? Common types include informational (aimed at instructing
or teaching), persuasive (targeted to change peoples beliefs and behaviors), and
evocative (focused on generating an emotional response).
Who is your audience? What do they already know about this topic? What do they
believe that may or may not be true? What do they want? What do they hope for? What
do they fear?
What do you want your audience to feel? What do you want them to do? What one to
three things do you want them to know (based on what they already know or believe,
hope for, want or fear, and what you want them to understand) that will drive them to do
the thing you want them to do? Stick to three main points wherever possible. Two sets up
an either-or, where four tends to overwhelm.
Whats your overarching point of view on the topic?** A neutral speech is a boring
speech!
Step 2: Organize
Studies about consumer psychology show that when you offer people too many choices and too
much information, they tune out and ultimately buy nothing. As you are asking your audience to
buy (or at least buy into) what youre talking about, you want to keep your ideas as simple and
streamlined as possible. Heres a simple outline to follow that will keep you and your audience
focused:
A Preview: Let your listeners know whats coming by saying Today, were going to
cover That old saying Tell them what youre going to tell them, tell them, and then
tell them what you told them is absolutely right. (For a bonus, tell your listeners what
benefits theyll get from your presentation. It will inspire them to pay attention!)
Points 1 Through 3: Make your case. These main points should be based on what you
prepared earlier (what you want your audience to know or understand). To make your
points resonate, include stories, statistics, examples from the news and popular culture,
expert citations, and personal experiences. But dont use all of these for each point. Pick
one or two ways to bring each point to life and then move on.
A Recap: Tell them what you just told them. (Seriouslyour memories are short and our
attention spans even shorter.)
A Q&A: You might think that you should leave the questions until the end. Think again.
When you leave the questions until the end, you let the audience decide the topic and
tone you end on. Youve worked too hard for that! Hold Q&A before you wrap up so that
you can deal with anything that comes up from your audience and still plan to conclude
on your own terms.
The Closer: Its almost overbut not quite. The law of recency tells us that the audience
will remember most what they heard last. Wrap up any loose items, draw a final inspiring
conclusion that will compel people to think and act differently, and then close with a
stirring statement thats memorable. For extra credit, have your closing mirror your
opening so that your speech feels like a complete package.
Make eye contact to connect with your listeners, use your arms to generate energy, move around
the room (OK, not too much), and have your voice and face come alive to show that you care
about your topic and your audience.
Dont just stand up theredo something. Shift your presentation from Woe is me to Wow!
and from I cant believe I have to write a speech to I rocked it. Next!
Graduation Speech
First, I'd like to thank the administration and faculty of this school for their hard work and
dedication on our behalf. I think that college students often take their college experience for
granted, as just the step between high school and the real world.
As the second member of my family to graduate from college I do not take one bit of it for
granted. So I thank every one of you who has made this school what it is and every one of you
who has supported me and my fellow students along the way. We have gotten a great education
here which makes it far more than a step between high school and the real world but rather a
stepping stone to our futures.
On a personal note, being the second college graduate from my family, I would like to honor my
parents in the audience who encouraged me and supported me and without whom this would not
have been possible. Thanks Mom and Dad!
Fellow graduates, today we have finished something. Sometimes I think it is ironic that - in each
endeavor in our academic lives - we learn and grow and achieve the highest level possible in that
institution, and then we graduate. The next year we are thrown back to being the "low woman on
the totem pole" in our next school.
Today, we are graduating seniors and this summer or fall many of us will be starting at those
entry-level jobs that will be the beginning of our careers. Some of us will start graduate school,
once again on the bottom rung of the ladder. But thanks to everything we have learned so far, I
am confident that we will keep climbing, as if we are on an endless ladder to heights we've never
achieved before. For that reason, I urge you to make sure that you are on the ladder on which you
truly WANT to be. Remember that it is YOUR LIFE.
, "Your vision will become clear only when you can look into your own heart. Who looks
outside, dreams; who looks inside, awakes." So, today I remind you all to look into your hearts
and be awake before you embark upon a dream that is not your own.
Up to this point in many of our lives, most things have been decided for us. From now on, it is up
to us to choose. So be sure to make your choices when you are fully awake, choices that are
informed by your heart and not by what others say or think or believe.
Our contribution to the world will not be measured by the money we make or the accolades we
receive, but rather by the way in which we share our unique gifts with the world. And the only
place to find those gifts is to look within yourself.
So go forth class of 2016 and make your unique contribution!
The kind of friends you have determines the kind of person you are. That is why it is advised to
be careful before making a friend. Choose someone with good thoughts and character, because
our thoughts and feelings are affected by the place we live in and with the people we live with.
Be friends with someone who makes you feel free, positive and alive.
You are my best friend as well as my lover, and I do not know which side of you I enjoy the
most. I treasure each side, just as I have treasured our life together.
Many songs and stories have been written on the importance of friendship. It breaks the ice
between two unknown people, if the other person is friendlier then a person feels more
comfortable and easily opens up. Even a small drop of friendship can do wonders in any such
relationship as the relationship of a couple, parents and their child, boss and employee, members
of an organization etc. Heaven will fall on earth if we can eradicate ego, selfishness and hate and
grow love and friendship for each other in the hearts of people. I Love You Best Friend.
Welcome speech
Good Morning everyone! It is my great pleasure to be amongst the first to welcome you this
University, and to your new life a college student of St. Paul College of I locos Sur, we are
dedicates to helping you attain knowledge and skills. So I look forward to getting to know you
all a bit better in coming weeks and months, and to hear your ideas about how the university and
its leadership can be helpful to you in your efforts. Welcome and Good luck!
Response to Welcome
Thank you very much, miss for your excellent presentation. I am certain that I can speak for all
of us this topic. It would be an honor indeed if you could return to address us again sometime in
the future. We always make it appoint that we are part of every seminar organize again. I have
the honor and privilege of thanking you for the cordial welcome you have given us.