Setup Guide

rev eid110505

page 1

Congratulations on your purchase of Toshiba

Re-Rite office automation software
Transform your office into a less-papered zone with Toshiba ReRite office automation software.
Re-Rite further enhances your Toshiba e-STUDIO MFP by
allowing it to automatically convert scanned paper documents into
editable and searchable files. Think of the time youll save storing,
finding, re-typing and re-formatting documents.
Advanced OCR (Optical Character Recognition) technology drives
Toshiba Re-Rite. Its accurate, efficient and simple to use.
The process is completely automated, heres how it works ...
documents are scanned into your Toshiba e-STUDIO MFP,
moments later they arrive at your desktop via email or to a
selected network drive.
No user intervention is required, just open and edit with your
favourite desktop application such as Microsoft Word, Excel,
Adobe Acrobat PDF or view converted Microsoft Reader and
HTML web pages.
Toshiba Re-Rite is a server (host PC) based application which
means access is available to many users for the cost of a single
license.

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Copyright
Re-Rite 2004. All Rights Reserved. Printed in Australia.
The information contained in this document is the property of
Toshiba (Australia) Pty Limited and Redmap Networks Pty Ltd.
Neither receipt nor possession hereof confers or transfers any right
to reproduce or disclose whole or any part of the contents hereof,
without the prior written consent of Toshiba (Australia) Pty Limited
and Redmap Networks Pty Ltd.
Trademarks
Re-Rite is a registered name of Toshiba (Australia) Pty Limited
(ABN 19 001 320 421)
ScanSoft and the ScanSoft logo are registered trademarks of
ScanSoft, Inc.
All other product names and logos are trade and service marks of
their respective companies.
Disclaimer
In the preparation of this manual, every effort has been made to
offer the most current correct information possible. Succeeding
products and manuals are subject to change without notification.
Re-Rite excludes:

All representation and/or warranties other than those which

may not be lawfully excluded whether express, implied or
otherwise relating in anyway to this manual or the use of this
manual; and

All liability (including for negligence) to you or anyone else in

respect of any loss or damage (including special, indirect or
consequential loss or damage such as loss of revenue,
unavailability of systems or loss of data) however caused by,
arising from or in connection with any use of this manual.

Where liability may not be lawfully excluded, liability is limited to

supplying the manual or product again or the cost of so doing.

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Table of Contents

TABLE OF CONTENTS ............................4

INTRODUCTION TO USING THIS MANUAL ......5
Special Icons .........................................................................6
SOFTWARE REQUIREMENTS .....................7
HARDWARE REQUIREMENTS ....................8
QUICK INSTALLATION............................9
REGISTERING THE SOFTWARE MANUALLY ... 14
UN-INSTALLING THE SOFTWARE.............. 15
MOVING THE SOFTWARE FROM PC TO PC .. 16
ENSURING THE SERVICES HAVE STARTED ... 21
Starting a stopped or paused component ............................. 21
Re-Rite Server.................................................................. 22
OCR ................................................................................ 22
CDO ................................................................................ 22
OVERVIEW OF THE SOFTWARE ................ 23
1. Default File Capture .......................................................... 25
Example of Default file capture settings .................................. 26
2. Batch File Type Capture .................................................... 27
Batch Folders ................................................................... 27
Capturing of Multi Type batches for sending by email after
conversion. ...................................................................... 28
Capturing of Multi Type batches for converting and saving as a
file. ................................................................................. 29
ADMINISTRATION INTERFACE ................. 30
Opening the interface ........................................................ 30
General Tab ..................................................................... 31
Email Output Tab .............................................................. 32
File Output Tab................................................................. 33
Advanced Tab................................................................... 34
Batch Tab ........................................................................ 39
TROUBLESHOOTING ............................ 46
Re-Rite Administration Logs .................................................. 46
Daily Log ............................................................................ 46
Application Log .................................................................... 47
Error-ed files ....................................................................... 47
Troubleshooting Tips ............................................................ 48
ADDITIONAL PRODUCT INFORMATION ....... 50
TERMINOLOGY .................................. 52

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Introduction to using this Manual

This manual has been arranged in logical progression,

beginning with the Installation, which includes quick as
well as detailed instructions, followed by configuration.
The purpose of this manual is to assist in the setup and
configuration of your Re-Rite solution.
This manual does not cover installation and configuration
of an SMTP server or Windows folder creation and sharing.
We recommend the involvement of your IT person in the
set up and installation of the Re-Rite software.
Note:
For this software to be fully functional you will also be
required to configure scanning templates on your Toshiba
MFP, please see the relevant manuals or Toshiba
Representative for assistance.

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Special Icons
The following icons are strategically placed in the margins
to point out information you may or may not want to
read.
This icon alerts you to technical discussions that you
may well want to skip or read.
This icon alerts you to shortcuts or other valuable
hints related to the topic at hand.
This icon alerts you to information to keep in mind if
you want to meet with a modicum of success.

This icon alerts you to information to keep in mind to

assist in the smooth running of Re-Rite.

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Software Requirements

Operating System:
Windows 2000
Windows XP Professional
Windows 2003 (32Bit)

If you are installing Re-Rite on a Microsoft Windows

2000, XP Professional or Windows 2003 PC, you will
require a login with Local Administration Rights for
the software to install correctly.
A working SMTP server is required for the software to
email.

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Hardware Requirements

Minimum

CPU: Minimum Pentium III 500 or equivalent

RAM: 128MB
Free Hard Disk Space: 100MB for program +
additional space for data if stored on the same
system
Operating System:
Windows 2000/XP/2003 (32bit)
Screen and Resolution:
15 or 17 & 1024x768 resolution
CDROM: for installation
Microsoft Mouse: or compatible pointing device
Network Card: 10/100BaseT/X for MFP access
Multifunctional Toshiba Device:
eSTUDIO230/280/350/450 + Scan Option
eSTUDIO520/600/720/850 + Scan Option
eSTUDIO3511/4511
eSTUDIO550/650/810 with GL1020
eSTUDIO35/45 with GL1010+Scan Option
Check with Toshiba Representative for latest product compatibility

Recommended (in addition to above)

CPU: Pentium IV 2.4GHz or higher

RAM: 256MB or more

Hard Disk Space: 1GB or greater free space +
storage required for converted files
Dedicated Server or Host : PC dedicated to host the
software that is available on the network at all times
and may be a server system.

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Quick Installation

Quick Instructions
1. Ensure you have a login with Local Admin Rights
2. Insert the Re-Rite Installation CD into the
CDROM/DVDROM drive.
(if the software does not start automatically then go to the drive
letter where your CDROM is loaded then using My Computer
double click on the Launch.exe file)

3. Click INSTALL Re-Rite.

4. Read License Agreement
5. Click Next >
6. Enter Serial Number (found on the CDROM)
7. Select The OCR Language
8. Specify a location to install Re-Rite.
9. Click NEXT
10. Click FINISH
11. Register Software (requires internet connection)
This product requires registration over the internet to unlock the
software for permanent use and there is a 30 day time limit to do so.

12. Configure Email Settings in EMAIL OUTPUT TAB

if email is required
13. Click on OK

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Detailed Instructions

1. Ensure you have a login with Local Admin Rights

2. Insert the Re-Rite Installation CD into the
CDROM/DVDROM drive.

(if the software does not start automatically then go to the drive
letter where your CDROM is loaded then using My Computer
double click on the Launch.exe file)

3. Click on INSTALL Re-Rite to begin the installation

4. Read the License agreement

(Agree will continue and Disagree will abort the installation)

5. Click on the button Next >

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6. Enter the Serial Number found on the Re-Rite

CDROM

7. Select the OCR Language

(the interface language will still be in English)

8. Choose a destination to install Re-Rite by clicking on

the Browse button and selecting the desired
location.

9. Click NEXT
Cont.

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10. Click on FINISH

11. Register the Software (requires internet connection)
You have 3 options :-

a) Enter all details required then click on the Save button

If an error is made then just highlight that field and change
b) Reset the form then complete the previous option
c) Chose to Register the product Later
This product requires registration over the
internet to unlock the software for
permanent use and there is a 30 day time
limit to do so.
The administrator will be notified by email 5
days prior to the 30 day limit expiring
warning them that the software requires
registration (with email function activated)
If registering later please use the manual
method (see page 14)

12. Click on Register Now and the software will connect

to the WEB site for self registration, please enter
login details required by your server for internet
access.

13. Registration is successful when the

Site Key is retrieved and all fields
are greyed.
14. Confirmation and details will be
sent to the email address entered
in the registration form.

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15. Select the General Tab and check

that the Re-Rite server has started
(green lights).

(if not Click on Reg and Start Re-Rite Server)

16. Select the Email Output Tab then

configure email settings if the
email functionality is required.

17. Select the Advanced Tab to

configure the Administrators email
address for notification of events
such as:a) service paused
b) job unable to be processed
c) license is about to expire
(if unregistered)

18. Click on Apply then OK and the Re-Rite service will

activate (when started Re-Rite will appear as an icon in the
Windows system tray as a solid colour, if greyed out will
require further attention (see pages 21-22)

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Registering the Software Manually

The software requires registration for continued
operation and you have 30 days from the date of
installation to do so after which, the software will cease
to operate.
If you selected to register the software later then
please follow these instructions.
1. Open the Re-Rite Administration interface then click
on the Licensing Tab
2. Record both the Serial Number and Site codes paying
particular attention to characters that could be easily
mistaken such as I or 1
3. Go to the registration WEB site and enter all details
required http://www.redmap.net/re-rite/
4. Once successful you will be returned with a Site Key
on the screen (all details will be emailed to you as well)
5. Enter the Site Key into the Re-Rite Administration
interface then Apply (once successful the serial number, site
code and site key fields will all be greyed out)

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Un-installing the Software

1. To remove the software from your system use

Windows ADD/REMOVE Programs
>START
>CONTROL PANEL
>ADD/REMOVE PROGRAMS
>Select Toshiba Re-Rite
>REMOVE

2. Select the Remove TOSHIBA Re-Rite radio button

and OK
3. Yes, I want to restart my computer now then click on
Finish.
Please Note
if you are installing on a server or PC that you do not
wish to re-start just select NO

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Moving the Software from PC to PC

Your Re-Rite software is licensed for one PC only and

cannot be installed on multiple computers at the same
time.
If you are required to move the software to a different
computer, please follow the directions below.
This process requires internet access to notify the ReRite Registration Server that you will be moving the
software to a different computer and will maintain the
licensing requirements.
Note:
Please be sure that you want to move your software before
proceeding as this process will stop you re-installing your current
Re-Rite License back on the same computer. Re-Installation on
the same computer you have moved the software from will
require a new license which will carry an additional charge.
INTERNET ACCESS METHOD
If the Computer you want to remove Re-Rite from has Internet
Access please use this method (otherwise see page 18).

1. Go to the Re-Rite interface Licensing

Tab and hold down your keyboards
Ctrl key until the greyed Register
Now button changes to Unregister

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2. Click on the Unregister button and you will be

prompted that the software is about to be
permanently disabled from that PC. Yes will continue,
No and Cancel will stop.

3. If you have a proxy server for internet

access then complete the details and
click on OK. Otherwise you will not see
this prompt.

4. After a few minutes your Re-Rite Admin interface will

notify of the status, once complete your software will
be disabled from that computer permanently.
Your software will have been disabled ready for
moving to another PC when :- Unregistered is displayed in the Licensing Tab.
- Software Expired is displayed in the General Tab.
- The ReRite Icon is greyed.

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5. Install your Re-Rite software on the new computer

following previous installation directions making sure
that you also register the software. (from page 9)
6. If you had folders that where shared and contained
processed information then these will have to be
moved manually to your new PC.

METHOD WHERE INTERNET ACCESS IS NOT AVAILABLE

If the Computer you want to remove Re-Rite from does not have
Internet Access please use this method.

1. Go to the Re-Rite interface Licensing

Tab and hold down your keyboards
Shift and Ctrl keys simultaneously
until the greyed Register Now button
changes to Offline Unreg
2. Click on the Offline Unreg button and
you will be prompted that the software is
about to be permanently disabled from
that PC. Yes will continue, No and Cancel
will stop.

3. A file is created once you have received the prompt

below that will be required when you finally
unregister the software using another computer with
internet access.

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4. Click on OK then copy the file named Unregister.txt

found in the default installation path of C:\Re-Rite\In
to a computer that has internet access.
(the path for your computer may vary depending on where it
was installed originally)

5. Go to this web site

http://www.redmap.net/re-rite/unregform.asp
6. Browse for your
Unregister.txt file then
click on the UnRegister
Re-Rite button

7. Once successful the following prompt will appear

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8. Install your Re-Rite software on the new computer

following previous installation directions making sure
that you also register the software. (from page 9)
9. If you had folders that where shared and contained
processed information then these will have to be
moved manually to your new PC.

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Ensuring the Services have Started

There are three main components used by Re-Rite:

Re-Rite Server Service (runs program as a service)
OCR (advanced optical character recognition service)
CDO/CDONTS (email agent)
Once you have installed Re-Rite, ensure that the following
three components are running.
Running components appear within the Re-Rite
interface with a green light beside them
Components that are in a stop state appear with a
red light.
Components that are paused appear with an amber
light
All three components must be running and if any are in a
stopped or paused state you must start them up via the
Re-Rite interface.

Starting a stopped or paused

component
Open the Re-Rite interface. To do
this click on the Start button in
windows, -> Settings then run the
Control Panel. Within the Control
Panel, locate and double click on the
Re-Rite icon.

The Re-Rite interface can also be opened by double

clicking on the icon in the system tray.

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Within the Re-Rite interface, click on the button

corresponding to the stopped component to start it.

Re-Rite Server
If Re-Rite server is in a stopped or paused state:

Click on the button Reg & Start Re-Rite server once

to start it up.

OCR
If OCR is in an unregistered (stopped) or paused
state:
Click on the button Reg OCR once to register the
OCR engine.

CDO
If CDO is in an unregistered (stopped) or paused
state:
Click on the button Reg CDO once to register the
CDO object.

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Overview of the Software

Re-Rite offers two different means of capturing and

processing your files:
1. Default File Capture
2. Batch File Capture
Both methods run in parallel within the software, where
different polling locations determine the file conversion
type/s required.
Default File Capture mode is used when documents
need to be converted to a single file type only and output
to a single default network location.
This mode also has the capability of delivering the
converting file to email where the email recipient is
determined by the name of the TIFF file.
(this feature is not supported by all MFPs, as an alternative use
batch mode)

Batch File Capture mode allows processing of captured

TIFF files to any of 16 different output formats e.g. PDF,
RTF, XLS, HTML.
This mode allows multiple user access to any of the 16
formats and is determined by the configuration of the
batch scan folders within the software.

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Example of Batch Folders

If a TIFF file is scanned to a sub folder called USER1 in
the BATCH folder for an RTF file conversion then it will be
converted to RTF and placed in the original scanned
location. To email the same all that is required is that a
sub folder be named as the email address
USER1@TOSHIBA.COM

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1. Default File Capture

The Default File Type Capture is a simple way of
converting multiple TIFF files to the one file output format.
This mode controls output so it is delivered to the one
network location or can be emailed to various recipients
within your own email domain.
(this feature is not supported by all MFPs, as an alternative use
batch mode)

To configure Re-Rite for Default File Types, you must

specify:
Watched Folder
File Output Folder
Output File Format
And

if you require email

SMTP Server
Email Domain
Email Subject
Email Body

See the example on page 26 and the following topics to

configure Re-Rite for Single File Types

Default File Capture Types

To begin the conversion and output to a single file type,

have your Toshiba MFP configured so that scanned
pages are either a Black or Colour TIFF file (300dpi
recommended) and send to your Watched Folder.
Re-Rite actively looks for files with the extension .TIF in
the Watched folder. Once it detects the presence of a
file with a TIF extension, it proceeds in checking the
name of the file. If the file contains an @ symbol as
part of the name, Re-Rite will email the file in
accordance to the configuration settings you have
specified within the Email Output Tab.

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e.g. if you would like the converted file to be emailed to

client@toshiba.com, simply name your TIFF file at the
Toshiba MFP client@toshiba.com.tif
(this feature is not supported by all MFPs, as an alternative use
batch mode)

TIFF files that do not contain the @ symbol as part of

their name will be converted and copied to the output
folder specified in the File Output Tab.

Example of Default file capture settings

The default settings for the Toshiba Re-Rite software will

capture scanned TIFF files sent to the IN folder then once
converted using the default file type will be moved to the
OUT folder.
Should the scanned files contain an @ symbol then they
will be treated as an email address and sent by email
instead.
page 26

2. Batch File Type Capture

The Multi File Type Batch Capture converts scanned
images to various output file formats then depending on
the settings will save the file to a network folder or email
to a recipient.

Batch Folders
Re-Rite contains 16 different Batch Type folders within
the Watched Path you have specified.
e.g. if you have set your Watched folder to c:\Re-Rite,
the 16 Batch Type folders will be contained within
c:\Re-Rite\IN\BATCH.
CSV1 Comma Separated Value (ANSI)
CSV2 Comma Separated Value (Unicode)
DOC

MS WORD Document

EBK

MS Reader eBOOK

FTXT1 Text with line break per paragraph (ANSI)

FTXT2 Text with line break per paragraph (Unicode)
HTML HTML 4.0
PDF1 Text in PDF
PDF2 Image Substitution PDF
PDF3 Image on Text PDF
RTF

Rich Text Format

TAB1 TAB Deliminated Text (ANSI)

TAB2 TAB Deliminated Text (Unicode)
TXT1 Text with line break per line (ANSI)
TXT2 Text with line break per line (Unicode)
XLS

MS Excel

(More detailed description available on pages 35-38)

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Capturing of Multi Type batches for

sending by email after conversion.
Re-Rite polls each of the 16 Batch folders for files.
Re-Rite will proceed in converting and emailing any
TIFF files it finds contained within folders named as an
email address (the recipient address is the complete
email name of that folder where the trigger to email is
@ symbol)
Example 1.
Emailing Frank a converted scanned image to RTF
Scanned TIFF files sent to the folder
C:\Re-Rite\IN\BATCH\RTF\frank@toshiba.com

Will be converted to Rich Text and emailed to

frank@toshiba.com
If however you do not wish to have the TIFF files emailed on conversion,
simply create a folder without the @ symbol in the desired Batch Type.

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Capturing of Multi Type batches for

converting and saving as a file.
Re-Rite polls each of the 16 Batch folders for files.
Re-Rite will proceed in converting any TIFF files it finds
contained within these folders.
(where the input folder is also the output folder)
Example 2.
Converting a scanned image to HTML for Frank
Scanned TIFF files sent to the folder
C:\Re-Rite\IN\BATCH\HTML\Frank

Will be converted to HTML and copied into the same

folder.
If scanned tiff files are sent directly to any of the 16 Batch Folders they will be
processed as that file type and remain in that folder.
It is important to note that using subfolders just like the examples earlier is
highly recommended as the processed documents are easier to find.

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Administration Interface

Opening the interface

Double click on the Re-Rite Icon located in the
Windows System Tray
Alternatively click on the Start button in Windows ->
Settings then run the Control Panel. Within the
Control Panel, locate and double click on the Re-Rite
icon.

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General Tab
The General Tab allows for the
configuration of the watched folder and
contains buttons to start required
services and software components.

Watched Folder

The Watched Folder is the path that will contain the

files you want captured and processed by the
Re-Rite application. Click on the Browse button to
specify a new location. To view the contents of the
current watched folder, click on the button Open.

Add/Remove icon to system tray

Click on this button to display or remove
the Re-Rite icon in the Windows system
tray.

Reg & Start Re-Rite Server

The Re-Rite service forms the base component of the

application. Click on the button Reg & Start
Re-Rite once to start it up if paused or stopped.

Reg OCR

OCR is the Optical Character Recognition engine used

by Re-Rite to convert TIFF files to the file format you
require. Click on the button Reg OCR once to start
the OCR engine if paused or stopped.

Reg CDO

CDO is an email messaging object used to send

emails out of Re-Rite.
Click on the button Reg CDO once to start the CDO
object if paused or stopped.

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Email Output Tab

If you would like to email the image files processed
by Re-Rite, the Email Output Tab allows for the
configuration of the desired settings for outgoing
emails.
Leave the SMTP Server name field blank if you do not
wish to use the emailing feature of Re-Rite.
(default settings are blank)

The Email Output configuration varies depending on

the operating system of your PC.

Configuring The Email Output on

Microsoft Windows 2000/XP/2003

SMTP Server name

Specify the domain address of your SMTP server

for outgoing emails
e.g. smtp.server or the TCP/IP address
192.168.0.22
Please consult your system administrator for
the correct address to use.

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Email Domain

The Email domain entered is automatically used by the

Re-Rite software to send all emails to only your email
domain when being processed by the default mode.
e.g. your email domain addresses will always end with the
same address found after the @ symbol so in the case of
client@toshiba.com your email domain is toshiba.com
Due to security features implemented in the default setup,
emails will only be delivered to users in the same domain
as the specified SMTP server e.g. if you have configured
Re-Rite to use toshiba.com as the Domain name, Re-Rite
will only deliver the emails to users with accounts on the
toshiba.com domain e.g. client@toshiba.com
Note: Using batch mode folders will email to domains
outside the default.

Email Subject

Specify the subject text you wish to set for all outgoing
emails sent via Re-Rite
(default is: TOSHIBA Re-Rite paper-to-file conversion)

Email Body

Specify the text you wish to set within the body of all
outgoing emails sent via Re-Rite.
(default is: Please find converted file attached.)

File Output Tab

Documents scanned to the default mode IN
folder will be processed the output to the
specified Output Folder.

Output Folder

Browse for and select the folder in

which the converted files will be stored.
This path by default is c:\Re-Rite\Out.

page 33

Advanced Tab
The Advanced tab allows you to configure:a) Default Output File format
b) Polling Interval of the scanned
documents sent to the IN folder.
(default is 5 secs)

c) Administrator Email address for

notifications.
d) Send Daily Log and Application Log
for software diagnostic purposes.
e) Event Log is Windows Application
Event Log required for software
diagnostic purposes
f) Services allows for stopping and
starting of the Re-Rite service
running in the Windows operating
system.
g) Enable Reg Buttons will enable the buttons in the
General TAB and the Text Boxes in the Licensing TAB.

page 34

Output File Format

The selection made will be the conversion default
for all scanned pages sent for Default Mode
Processing. There are 16 types of document
formats you can chose from to convert your
scanned documents :CSV1 = Comma Separated Values (ANSI).
Select this output format if you wish to have
Re-Rite convert any TIFF files it finds within the watched
folder to CSV format. Data contained in these files are text
only ANSI (128 charater types) and separated by a
comma.
Applications such as Microsoft Excel support this format
CSV2 = Comma Separated Values (Unicode).
Select this output format if you wish to have
Re-Rite convert any TIFF files it finds within the watched
folder to CSV format. Data contained in these files are text
only UNICODE (extended ASCII character set) and
separated by a comma.
Applications such as Microsoft Excel support this format
DOC = MS WORD Document.
Select this output format if you wish to have
Re-Rite convert any TIFF files it finds within the watched
folder to WORD format. Documents are text and image
based with text formatting e.g. colour, bold, italic, font.
Applications such as Microsoft WORD support this format.
EBK = eBOOK MS Reader Format.
Select this output format if you wish to have
Re-Rite convert any TIFF files it finds within the watched
folder to the open eBOOK standard.
Applications such as MS Reader can view this format.

page 35

FTXT1 = Text with Line Break per Paragraph (ANSI).

Select this output format if you wish to have
Re-Rite convert any TIFF files it finds within the watched
folder to ANSI text (128 character types). Documents are
solely text based formatted with line breaks used to
separate paragraphs.
Select this option if you will be publishing your text files on
websites.
FTXT2 = Text with Line Break per Paragraph
(UNICODE)
Select this output format if you wish to have
Re-Rite convert any TIFF files it finds within the watched
folder to UNICODE text (extended ASCII character set).
Documents are text based formatted with line breaks used
to separate paragraphs.
HTML = HTML 4.0 format.
Select this output format if you wish to have
Re-Rite convert any TIFF files it finds within the watched
folder to an HTML document.
Suitable for viewing and searching content using a
standard WEB browser such as Microsoft Internet Explorer.
PDF1 = Text in PDF format.
Select this output format if you wish to have
Re-Rite convert the TIFF files in the Watched folder to a
Text in PDF document.
Only areas recognized as text will be converted.
Contents of the document can be searched using
applications such as Adobe Acrobat Reader.

page 36

PDF2 = Image Substitution PDF format.

Select this output format if you wish to have
Re-Rite convert the TIFF files it finds within the Watched
folder to Image Substitution PDF file. This option converts
the document to a text PDF but substitutes low confidence
characters with a bitmap of the original image.
Contents of the document can be searched using
applications such as Adobe Acrobat Reader.
PDF3 = Image on Text PDF format.
Select this output format if you wish to have
Re-Rite convert any TIFF files it finds within the watched
folder to an image on Text PDF document. Choosing this
option saved the entire page as a picture image and places
recognized text underneath.
This result is best suited to documents that will be archived
or where a replica of the original is required such as the
case of an incoming fax.
Contents of the document can be searched using
applications such as Adobe Acrobat Reader.
RTF = Rich Text Format Document.
Select this output format if you wish to have
Re-Rite convert any TIFF files it finds within the watched
folder to rich text format. Documents are text and image
based with text formatting e.g. colour, bold, italic, font.
Applications such as Microsoft WORD support this format.
TAB1 = Tab Delimited Data (ANSI).
Select this output format if you wish to have
Re-Rite convert any TIFF files it finds within the watched
folder to Tabular Data in ANSI text (128 character types).
Documents are text based and formatted with tabs to
separate data.

page 37

TAB2 = Tab Delimited Data (UNICODE)

Select this output format if you wish to have
Re-Rite convert any TIFF files it finds within the watched
folder to Tabular Data in UNICODE text (extended ASCII
character set). Documents are text based and formatted
with tabs to separate data.
TXT1 = Text with Line Break per Line (ANSI).
Select this output format if you wish to have
Re-Rite convert any TIFF files it finds within the watched
folder to ANSI text (128 character types). Documents are
text based formatted only with a line break per line.
TXT2 = Text with Line Break per Line (UNICODE)
Select this output format if you wish to have
Re-Rite convert any TIFF files it finds within the watched
folder to UNICODE text (extended ASCII character set).
Documents are text based formatted only with a line break
per line.
XLS = Microsoft Excel Format (spreadsheet)
Select this output format if you wish to have
Re-Rite convert any TIFF files it finds within the watched
folder to Windows Excel format. (.xls)
Edit in applications such as Microsoft Excel.

page 38

Batch Tab
In the Batch tab are features that
allow for easier management of the
user folders in Batch mode and assist
with the creation of scan templates.
This mode is only available for users logged on
with Administrative rights

a) Adding a new user

Enter the users name in the blank
field then click on Add new user
Tips : the users name reflects how batch
mode will output the processed documents,
for example if the user requires the output to
a directory then just use the name of the
user or if they require output to email then
use a name which is their full email address.
(see examples)

b) Configuring a Users File Output

Once a user has been added assigning
the file output/s required by that user
is simple.
Click on the down arrow for Current
selected user then click on the +
next to the user name then tick the
output format/s required.
Note: By default the PDF3 is already ticked.
After selecting the batch and clicking
on the name of the respective user,
Re-Rite will automatically create the
corresponding folders.
page 39

CONFIRMATION of USER/S ADDED:

Using Windows explorer and go to C:\ReRite\In\BATCH\ and open the batch folder the user was
assigned to. Inside the batch folder is a sub-folder
bearing the name of the user you just created in ReRite Batch Tab. (see below)
These folders below represent an example of how the
Re-Rite batch mode folders are structured and will also
be the location your Toshiba MFP will scan documents
for processing.
Consult your Administrator for folder permissions
and sharing.

page 40

c) Deleting Users.
The batch tab also allows you to delete Re-Rite users.
Method 1
Click on the down arrow of
Current selected user
then select the user you want
to delete with your keyboards
down arrow key.
Click on the Delete user:
button.
Pop-up window will ask you to
confirm deletion, click OK and the
user and its corresponding folders
will be automatically deleted.

Method 2 (Quick)
Click on the user with your mouse and you will be
prompted to delete
Irrespective of the method used above if your user
folders are not empty then a message will indicate that
the folders cannot be deleted and must be manually
removed.
This is to protect accidental data loss.

page 41

d) OCR output format (Folder)

This non interactive box contains information about a
particular batch folder. This informs you if a batch
folder is shared or not and how it is shared.

non-shared folder

shared folder

NOTE : The Re-Rite Batch Tab provides an Administrator with a

simple interface to create and manage folders that represent
users, however it does not create shares and permissions as
these must be managed in the traditional Windows manner.

page 42

e) Batch Folder Report.

The aim of this feature is to generate the information
needed to create your MFP Scan Template that
corresponds to the batch folders created.
Please refer to the relevant Toshiba MFP user guides for
more information on template creation.
Click on the Generate batch folder report file to
generate the batch folder report.

page 43

example of a Batch Folder Report.

The report contains the following information:

1. User Folder/s (name of the user).
2. Assigned batch folder and corresponding network
path in parenthesis.
3. Actual network path. The administrator can copy
and paste this line onto the network path of the
"Scan To File" template.
4. Batch Share Statistics.

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Batch Share Statistics

Included in the Batch Folder Report is information on
number of folders shared for Re-Rite and by their
security level.
Please note that the level of security applied to shared network
folders requires consultation with your Network Administrator.
The information below summarizes how these permissions have
been set.

Security Levels
I. Low security means Re-Rite uses the Windows
default share C$. (C: drive is shared by default as C$)
Note: These users will have to log on as an administrator, or
have administrative rights, when using Re-Rite, therefore we do
not recommend this method.
Please use the methods below for higher security.

II. Medium Security Level means Re-Rite Batch folder

(C:\Re-Rite\In\Batch) is shared and or the In
(C:\Re-Rite\In) watched folder is shared.
III. High Security Level means the created user folder
are shared and or one or more sub-folder is shared,
e.g. C:\Re-Rite\In\Batch\PDF3\Frank. Frank folder is
the sub-folder you need to define its sharing and
security access rights to certain users or everyone.

page 45

Troubleshooting

Re-Rite Administration Logs

Re-Rite utilises two logs files to help you keep track of all
captured files and to assist in troubleshooting any
configuration issues that may arise.

Daily Log
The Daily Log stores an audit trail of files
Captured by Re-Rite.
Select the General TAB in the Re-Rite Administration
interface then click on the View the daily Log File
button.
Alternatively you can right click on the
Re-Rite icon on your task bar then
View the daily log file

Example of Daily Log File

page 46

Application Log
The Application Log stores information
relevant to the software operation of Re-Rite
and may be required for product support.
To access just click on the Send daily log & windows
application event log button found in the Advanced
Tab and both will be sent by email to the
Administrators address

Error-ed files
Re-Rite moves any files it is unable to process into a
folder within the specified Watched Folder, the name of
which follows the format error.dd MMM yyyy
e.g. if you have set your watched folder to C:\Re-Rite and
Re-Rite encounters an unexpected error while processing
a file on the 1st July 2004, the error-ed file will be moved
to c:\Re-Rite\error.01 July 2004
The Administrator is also notified by email if a job has not
been processed (when configured in the email output tab)

page 47

Troubleshooting Tips
Q1: Re-Rite fails to process files
A1: Make sure that the scanned files are the correct type,
as only black and white or colour TIFF image files from the
recommended models are supported.
A2: make sure that your scan settings are set so that data can be
recognized otherwise they may not be processed (300dpi in Text
Mode is recommended)
Q2: It seems to take a long time to process files.
A1: Make sure that the scan settings of your Toshiba Scanning
Device have been set correctly e.g. 300 DPI in TEXT mode as higher
resolutions or different modes will result in delays.
A2: It is quite normal for colour documents to take longer to
process due to their complexity vs BW only.
Q3: The accuracy of conversion for some pages is not as
good as others
A1: The Optical Character Recognition engine in Toshiba Re-Rite
uses advanced OCR technologies that have been optimized to give
excellent results in most cases however as with all OCR technologies
the results will not be perfect and will require some amount of
editing, increasing resolution may be beneficial.
Q4: OCR error 126 The specified module cannot be found.
A1: Check that the folder FPOCR and its contents have not been
removed and changed, this is located in the default installation
directory c:\Re-Rite\Fpocr if missing you will have to install this
component again from your original software disk and follow the
prompts to Update/Reinstall software.
Q5: The email function does not appear to work
A1: * Check that the CDO service is started by accessing
the Re-Rite control panel
* Make sure that the settings in the Email Output Tab
are correct
* Check with your Administrator that the Mail server
is functional
* Make sure that the TIF files being sent to the default
folder are correctly named e.g. contains the
frank@toshiba.com.tif or where scanned to a batch
folder are being sent to a folder named as the email
address e.g. frank@toshiba.com
c:\Re-Rite\IN\Batch\frank@toshiba.com

page 48

Q6: Re-Rite has stopped working and cannot be

restarted
A1: * Check that the software has been registered within
the 30 days since install otherwise follow the
registration procedure on page 14
* Check that all services have been started by
accessing the Re-Rite control panel
* Changing of Hardware such as the network card will
affect the site code licensing, please contact your
Toshiba Representative
* The software is licensed to one computer only and
installation to another will disable Re-Rite, if you
require additional licenses please contact your
Toshiba Representative.
Q7: I have to re-install Re-Rite on the computer it was
originally installed on.
A1: Re-installation of the software on the original computer is OK,
you will have to follow the instructions on page 10 of this manual
but you can unlock the software by entering the site key you were
emailed when the software was originally installed.
If unavailable go to the WEB site http://www.redmap.net/re-rite/
then access
the link Enter the email address used
in the original installation and click
the Get Key button. You will be
emailed all details required to unlock
your software.

page 49

Additional Product Information

FUNCTIONS AVAILABLE
Selectable functions
o
o
o
o
o

Scan to Network Drive in a variety of output formats

Scan to email with attachment in a variety of formats
Scan to file and email simultaneously in a variety of formats
Received fax converted to selected file format
Multiple users with variations on file format/s and destination/s

INPUT FORMATS
Selectable formats available
o Black and White (supported products only)
o Full Colour (supported products only)

FILE OUTPUT FORMATS

Selectable formats available
o
o
o
o
o
o
o
o
o
o
o
o

Word (DOC)
Excel (XLS)
Rich Text Format (RTF)
PDF Text (text only)
PDF Text Substitution
PDF Image on Text (text under image)
Open eBook (LIT)
HTML
Tabular data format (Unicode and ANSI encoding)
Unformatted text (Unicode and ANSI encoding)
Formatted text (Unicode and ANSI encoding)
Comma Separated Value (CSV) (Unicode and ANSI encoding)

FILE OUTPUT LANGUAGES

OCR languages available
o
o
o
o
o

Czech
Finnish
Hungarian
Portuguese
Turkish

Danish
French
Italian
Russian

Dutch
German
Norwegian
Spanish

page 50

English
Greek
Polish
Swedish

SYSTEM REQUIREMENTS
Minimum and Recommended Requirements
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o

Processor: Pentium III 500Mhz (Pentium IV 2.4GHz or higher )

RAM: 128MB (256MB or greater)
Free Disk Space: 100MB (1GB or more)
Operating System: Windows 2000/XP/2003
(32bit)
Screen and resolutions: 15" or 17" & 1024 x 768 (19)
CD ROM/DVD ROM required: Yes
Network Card: 10/100/PCI
Dedicated Server: Optional (Dedicated with 1GB or more HDD space)
Multifunctional Toshiba Device:
eSTUDIO230/280 + Scan
eSTUDIO350/450 + Scan
eSTUDIO520/600/720/850 + Scan
eSTUDIO3511/4511
eSTUDIO550/650/810 + GL1020
eSTUDIO35/45 + Gl1010/Scan

o Mouse: Microsoft or compatible pointing device

ADDITIONAL INFORMATION
Items
o WORD and RTF require an application such as Microsoft Word for
editing.
o XLS and CSV require an application such as Microsoft Excel for
editing.
o PDF require Adobe Acrobat 6.0 Reader or later for searching and
viewing data.
o HTML requires an application such as Microsoft IE5 for displaying data.
o Email functionality requires Microsoft Exchange 5.5 or above
o Incoming fax function requires MFP fax option (on available models
only)
o One ReRite Software installation per computer

page 51

Terminology

Term

Description

CSV

Comma Separated Value is

supported by MS Excel

DOC

MS Word file format

e-Book

Open eBook standard supported by

MS Reader

HTML

HyperText Markup Language is

used in WEB pages

LIT

MS Reader file format

MFP

Multi Functional Product, your

Toshiba Device recommended for
use with Re-Rite.

OCR

Optical Character Recognition. A

means of extracting text out of a
digital document.

PDF

Portable Document Format. A

document file format by Adobe
corporation http://www.adobe.com

Polling
Folder

Folder in which Re-Rite looks for

files for processing within a set
time interval

RTF

Rich Text Format is supported by

MS WORD

SMTP

Simple Mail Transfer Protocol. This

is a mail server protocol for the
delivery of emails

XLS

MS Excel file format

page 52