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A P P E N D I X

About the
CD-ROM

his appendix provides a brief description of each of the

utilities provided on the CD-ROM in the back of this
book. We also include brief instructions for its use, and refer
you to Chapter 23 for advice on how to best make use of utility software in general. We appreciate the generosity of the
software providers who have allowed us to share these products with you, and hope that you will show your appreciation
to them by purchasing their products.
Note

We have chosen products that suit occasional use and still

provide adequate functionality within the context of this
book. This includes unregistered Shareware, evaluation versions of commercial software, as well as a suitable assortment of freeware all common practice with such book
distributions of software.
We are unable to pre-register or license the Shareware
because each package requires specific individual or corporate licensing, and we do not know who you are, yet. We
also cannot anticipate if you are a personal, single-system
user needing a one-copy license, or a multi-system commercial user requiring a multi-copy site license.
We believe it is best to allow you to make a choice of many
available products that suit your needs, and to arrange any
purchases and registrations accordingly.

Using These Programs

Most of the files on the CD-ROM are provided in ready-to-use
form. You may execute many of them directly from the
CD-ROM, but they are intended to be copied to or installed on
your system or onto special diskettes for proper operation.
These features will be noted with each programs description.

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Appendixes

Note

Some of the products on this CD-ROM are demos or trial versions. They are
intended to give you the opportunity to test the program out before you buy it. In
order to purchase any of the individual programs, contact the vendors directly.

File Descriptions
The following products are included on this books CD-ROM. Some of them are
described in detail later in the appendix:

Software Name

Vendor

Acrobat Reader

Adobe Systems, Inc.

ASPI ME!

Gibson Research Corporation

Diskeeper 5.0

Executive Software International, Inc.

Electronic version of book

IDG Books Worldwide. Inc.

Internet Explorer

Microsoft Corporation

Netscape Communicator

Netscape Communications

Norton Utilities 2000

Symantec

OptOut Spyware removal tool

Gibson Research Corporation

PC-Doctor for Windows

PC-Doctor, Inc.

PC-Doctor for Windows NT

PC-Doctor, Inc.

PC-Time v 2.0

Paul Scott

Rosenthal Utilities

Rosenthal Engineering

Sub-Pixel Font Rendering Demo

Gibson Research Corporation

Trouble In Paradise

Gibson Research Corporation

Undelete 2.0

Executive Software International, Inc.

WinGate

Deerfield Communications Company

WinProxy 3.0

Ositis Software

WinZip

NicoMak

Please read the following descriptions before installing or using these utilities and
programs. That way you will know what the program will do for you, what system
requirements may affect your use, whether it is a real and free program or a demo
of a more capable system, get some startup documentation.

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PC-Doctor
Directory: PC-Doc
Filename: setup.exe
Program name: PC-Doctor for Windows and PC-Doctor for Windows NT
Vendor URL: www.pc-doctor.com
Intended installation and use: Hard drive; Windows 95, 98, 98SE, NT and 2000
systems.
Description: PC-Doctor is now the leading PC diagnostic product for all environments, DOS, Windows, PC factory, help desk, repair center and personal use. Once
again we are able to provide you with this demo version of PC-Doctor, for Windows,
that will show you what is available in the full version, and provide you with a
tremendous amount of system information you will need for support work.

Rosenthal Utilities
Directory: Rosenthal
Filenames: Several .exe files are available under this utility demo.
Program name: Rosenthal Utilities
Vendor URL: www.slonet.org/~doren
Intended Installation and Use: hard drive or diskette; DOS, with appropriate ASPI,
CD-ROM, network and/or sound card drivers loaded as may be needed for specific
devices.
Description: Doren Rosenthal offers his Shareware utilities for your enjoyment.
If you like them please register them! A brief description of each of them appears
below:
CLEANER.EXE: The Disk Drive Cleaner, used in conjunction with a special media
cleaning diskette helps to safely and effectively remove debris from the delicate
read/write heads of diskette drives. This helps prevent data loss, unreliable performance and errors often traced to microscopic foreign particles, dirt, dust, oxides,
and smoke that accumulates on drive heads. Preventive maintenance takes less
than four minutes. It support standard diskette drives as well as commercial automatic mass disk duplicators.
R-FORMAT: R-Format replaces the standard diskette format so it no longer hangs the
system during start up when the diskette is left in the A: drive. An embedded graphic
and text message of your choice is displayed and the system then boots normally.
The disk otherwise functions normally. The example graphic file R-FORMAT.PCX
may be replaced with your own. This program may be run in DOS or Windows.

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R-Y2KFIX: With the Rosenthal Year 2000 Fix and CMOS/Clock Battery Monitor Year
2000 compliance is enforced each time system power is restored. Tests and adjustments are performed independent of ROM BIOS, Real-Time clock (hardware) or
system clock (virtual) versionsProgression including leap years is verified and a millennium counter displayed. R-Y2kFix is provided as a FREE bonus to non-commercial
private users just for trying The Rosenthal Utilities. Please enjoy it with Dorens
compliments as thanks for all the encouragement and support users have shown
over the years. This program is NOT a TSR (terminate-and-stay-resident) utility, but
it is intended to be included in your AUTOEXEC.BAT file to be effective, even for use
with Windows 3.x, 95 or 98.
RCR.EXE: The Rosenthal Conflict Resolver provides hardware and software diagnostics combine to identify, resolve and prevent all PC system DMA and IRQ conflicts
for DOS, Windows, Windows 95, Windows NT and OS/2. From the earliest PCs to
todays most sophisticated Plug and Play components, all are supported even
when systems mix old and new technologies. This program is a TSR (terminate-andstay-resident) utility that should be included in your AUTOEXEC.BAT file, even for
use with Windows 3.x, 95 or 98. RCR may be run inside of Windows to view IRQ and
DMA activity detected by the resident portion of the program. It causes no known
conflicts or problems with Windows.
RSW.EXE: This System Workout repeatedly exercises thousands of low level tests.
System Workout confirms the reliable performance of new or upgraded systems
and/or when changes are made like installing new hardware or software. Especially
difficult problems like intermittent, marginal performance errors and conflicts are
revealed. This program may be run only from DOS, with any required DOS-level
drivers installed (mouse, sound card, CD-ROM, etc.)
SYSMON.EXE: The Rosenthal System Monitor provides professional diagnostics that
are automatic enough for beginners. SYSMON evaluates your hardware and configuration each day during start up and maintains a diary log of changes to identify and
quickly resolve future hardware/software conflicts. This program is a TSR (terminateand-stay-resident) utility that should be included in your AUTOEXEC.BAT file, even for
use with Windows 3.x, 95 or 98. SYSMON creates a log file of system changes at each
boot-up. It causes no known conflicts or problems with Windows.
UN_DUP.EXE: Duplicate files waste valuable disk space, so Rosenthal Un_Dup
finds any files that are redundant and may be removed. The path statement is optimized and directed to the remaining identical files. Files must be identical in name,
size and contents to be considered duplicates. This is a DOS program.
UNINSTAL.EXE: Rosenthal UnInstall tracks installations to remove unwanted additions and restore things that have been changed. It will automatically removes
unwanted files, directories and restores modified Windows and DOS programs,
files, directories, the Windows Registry (USER.DAT and SYSTEM.DAT) and system
files (AUTOEXEC.BAT, CONFIG.SYS, WIN.INI, SYSTEM.INI. This program is a TSR

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(terminate-and-stay-resident) utility that should be included in your AUTOEXEC.

BAT file, even for use with Windows 3.x, 95 or 98. It causes no known conflicts or
problems with Windows.
VIRSIM.COM and VIRSIMA.COM: The Virus Simulator from Rosenthal Engineering is
an absolute necessity, for anyone seriously interested in defending against viruses.
Government agencies, business, security consultants, law enforcement, institutions
and system administrators, employ Virus Simulator when conducting internal security audits and training. This program may be run in DOS or Windows with your
virus protection program active to test its capabilities.
The latest versions of these utilities are always available at Dorens web-site.

Symantec Norton Utilities Demo

Directory: NORTON
Filename: SETUP.EXE
Program name: Norton Utilities
Vendor URL: www.symantec.com
Intended Installation and Use: hard drive; Windows 95/98, with appropriate ASPI,
CD-ROM, network and/or sound card drivers loaded as may be needed to access or
check specific devices.
Description: This is a fully functional set of the Norton Utilities version 4.0 for
Windows 95 and Windows 98. It will time out in 30-days. This demo allows you to
review and exercise the features of the Norton Utilities, including the Norton Disk
Doctor disk and file system tests and corrections, Norton SpeedDisk file optimization, and Norton WinDoctor to test application and Registry configuration, among
others.

Gibsons ASPI ME!

Directory: ASPI_ME
Program name: ASPI_ME
Vendor URL: www.grc.com
Intended Installation and Use: hard drive, Windows 95, 98, Me, NT, 2000
Description: Checks the installation status of your systems ASPI driver, recommends you install it if it is not in your system, and updates your driver to the latest
version, if yours is out of date.

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Gibsons OptOut
Directory: OptOut
Filename: optout.exe
Program name: OptOut
Vendor URL: www.grc.com
Intended Installation and Use: hard drive, Windows 95, 98, Me, NT, 2000
Description: The Internet community was recently rocked by rumors and reports
that a popular system for creating advertiser-supported software was, in fact, functioning as an Internet Trojan horse. The rumors stated that the unwitting users
computer was being inventoried, the system registry was being scanned, and all
manner of personal, private, and confidential information was being sent out across
the Internet for collection by Aureate Media Corporation (pronounced: or-ee-ate).
Although a complete technical analysis is ongoing, a preliminary examination of
Aureates web site and their privacy policy statements should immediately dispel
most concerns about the companys intrinsic evilness.
That said, it is certainly the case that users should be made more aware than they
have been of the potential privacy and security implications associated with the
use of Aureate-hosted advertisement supported software.
This introduces Steve Gibsons program that analyzes your system for the existence
of the Areate and other such software in your system that can compromise your
personal information.

Gibsons Trouble In Paradise

Directory: Trouble
Filename: tip.exe
Program name: Trouble In Paradise
Vendor URL: www.grc.com
Intended Installation and Use: hard drive, Windows 95, 98, Me, NT, 2000
Description: TIP is the result of Steve Gibsons in-depth research into the causes
and effects of various failures in Iomegas Zip and Jaz disk cartridges and drives.
These problems have become widely known as the click of death a name associated with the sound that Zip and Jaz drives make when they are trying to locate
data on the disk media. TIP evaluates the inserted data cartridge, performing tests
similar to Steves popular and powerful SpinRite program. This free program tests
your ZIP and JAZ drives and cartridges.

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Appendix J About the CD-ROM

Diskeeper 5 (Trial Version)

Directory: Diskkeep
Filename: us_dk9xtr_i.exe
Program name: Diskeeper
Vendor URL: www.executive.com
Intended installation and use: Hard drive; Windows 95, 98, 98SE, NT and 2000
systems.
Description: A cut-down version of Diskeeper has been under the covers of many
versions of Windows for the last several years, used to defrag your hard drives files
to help it run a lot faster. Many people have not known that you can purchase a
much more robust version of Diskeeper for your personal computer or for large networks to keep all of your computers hard drives working at top speed. The full commercial versions can even consolidate and optimize your directories, swap files, and
the dreaded, corrupted Master File Table under Windows NT. If you want your hard
drives running at top speed, you need Diskeeper!

WinGate
Directory: WinGate
Filename: wingate4.0.19.exe
Program name: WinGate
Vendor URL: www.wingate.com
Intended installation and use: Hard drive; Windows 95, 98, 98SE, NT and 2000
systems with Internet connection.
Description: WinGate is one of if not the first generally available programs that
allowed multiple PCs to share a single Internet connection via dial-up, ISDN, xDSL,
cable modem or other access methods. WinGate serves as a proxy server that hides
local area network workstations behind the single IP address of an Internet connection. The proxy server also caches web pages so that frequently visited pages can be
recalled locally instead of from a new download over the Internet. WinGate can provide Network Address Translation and DHCP so that workstations can get private
non-routed IP address assignments without being limited to the single IP address
assigned by an ISP. Separate versions are provided for use on Windows 95, 98, and
98SE systems as well as for Windows NT and 2000.

WinProxy 3.0
Directory: Winproxy
Filename: Winproxy30.exe
Program name: WinProxy
Vendor URL: www.winproxy.com

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Intended installation and use: Hard drive; Windows 95, 98, 98SE, NT and 2000
systems with Internet connection.
Description: WinProxy provides everything you need to simultaneously connect
all your computers to the Internet through just one simple connection with your
existing service provider. Plus, it includes innovative features like transparent
proxy, a built-in firewall, centralized anti-virus protection, parental site restrictions
and enhanced user privileges to put you in complete control of Internet access.

Netscape Communicator 4.72

Directory: Netscape
Filename: cc32d474.exe
Program name: Netscape Communicator
Vendor URL: www.netscape.com
Intended installation and use: Hard drive; Windows 95,98,Me,NT,2000; Web
Browsing
Description: Integrated Web browser, e-mail, and groupware. The Communicator
includes Netscape Navigator, Messenger, Composer, Collabra, Netcaster, Conference, AOL Instant Messenger, Netscape Calendar, AutoAdmin, and IBM Host OnDemand. Please see the documentation on the CD-ROM for installation and usage
documentation.

Internet Explorer 5
Directory: MSIE
Filename: ie5setup.exe
Program name: Microsoft Internet Explorer
Vendor URL: www.microsoft.com
Intended installation and use: Hard drive; Windows 95,98,Me,NT,2000; Web
Browsing
Description: This fully-functional release of Microsofts award-winning Web browsing technology makes using the Web simpler than ever, more automated, and more
flexible to let you use the Web the way you want. In short, Internet Explorer 5
brings IntelliSense to the Web to save you time on the things you do most often.
Features like Web Accessories let you customize your browser to suit your needs.
As part of this release, other Microsoft Internet tools are included such as Outlook
Express 5 e-mail client, Windows Media Player 6, Chat 2.5, NetMeeting 2.11 conferencing software, Frontpage 2.0 web authoring software and more.

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Appendix J About the CD-ROM

Troubleshooting Your PC Bible, 5th Edition

Directory: Book
Intended installation and use: Save the files to your hard drive. If you dont already
have it, install Adobe Acrobat Reader, also included on this books CD-ROM.
Acrobat Reader will enable you to read the PDF files of the book.
Description: Search and read the entire text of Troubleshooting Your PC Bible, 5th
Edition using your Internet Browser. This includes the Problem Index, all Chapters,
the Appendices, References, and Index. Please treat it as part of your copy of
Troubleshooting Your PC. In other words, do not copy it or upload it for others
to read and use. It is your own copy.

Summary
We hope that you find these files and programs useful. If they provide some help,
some education, or get some work done for you, then they have served their
purpose.
Please, if you install and continue to use a user-supported or Shareware program,
send in your registration to the author so that this wonderful type of program
development and distribution may continue. It is only by giving these authors both
financial and social encouragement that we will continue to benefit from these
kinds of programs. In the same light, the commercial software vendors also deserve
your support through purchases of their excellent products. We have had the pleasure of helping to influence the development of many of these types of products
and feel that they all provide considerable value to any PC maintenance effort.
Good computing to you all!

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