CURRICULUM VITAE

Krishna Kumar
A 104, Jay Shree Om Apt,
Geeta Nagar, Nr Fatak Road,
Bhayander West, Thane 401101
Mobile: +91 9930112103
+91 7506196191.
Email Id: krishnakumar360@gmail.com
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OBJECTIVE:
Looking forward to work in an organization which can use my skill to the best of my abilities & contribute to
the organizational growth, and in the process upgrade and also enhance my skills with new updates of the
organization to match up with their expectations and goals by having a good learning opportunity and aim for a
rewarding career.

WORK EXPERIENCE:
ICICI Bank LTD (I-Process Service Private Limited)
Designation

: Fraud Analyst.

Department

: Risk Containment Unit (E-Commerce).

(21st Feb14 to 15thNov14)

WORK AREAS INVOLVED:

Transaction Monitoring (International Remittances)
Key Responsibilities:

Reviewing on daily basis to monitor the Transactions.

Analyze the live monitoring cases reflected in post issuance. (Well Versed with the banking Software).

Ensuring proper reasons of dispute to be uploaded in DRS (Dispute Resolution System).

Using Google Analytics and other tools for verification purpose.

Verifying Customer Payment, Address, Contact details through Mail/Tele-calling.

Interacting with the Risk officers (field) for proper investigation and resolution of the fraud cases.

Solving the disputed cases identified by reviewing team with the help of field team.

Updating Database on daily basis according to revert form the field.

Maintaining the TAT for the closure of the dispute cases.

Queries related on data.

Analysis fraud data, R & D on new fraud trends, making a rule for process effectiveness etc.

Working on Excel, SQL & preparing MIS on daily basis & monthly basis.

Database Management. (Running Queries)

MAIL MANAGEMENT:
Coordinating with Senior Management & banks through mails.
Taking standard required action for fraudulent cases.

COMPUTER PROFICIENCY:

Operating: Windows (2002/XP/Win7/Win8/Ubuntu)

Others: C#, Asp.Net, SQL etc.

ACADEMIC INFORMATION:

Bachelors degree in Information Technology from Shankar Narayan College of Arts and Commerce,
Mumbai University.

Higher Secondary Certificate from Shankar Narayan College of Science, Commerce and Arts Maharashtra
State Board of Secondary Education (MSBSE).

Secondary School Certificate from ST. Francis High school, Maharashtra State Board of Secondary
Education (MSBSE).

Certification Course from APTECH Computer Education.

ACADEMIC PROJECT:

Final Year Project(Web Browser)

Language Used- C#.Net

ACHIEVEMENTS IN EXTRA CURRICULAR ACTIVITIES:

1st Place in Volleyball at School

2ndPlace in Volleyball at College

Prize in Drawing

GENERAL INFORMATION:

Date of Birth

: 13th October, 1990.

Gender

: Male.

Marital Status : Single.

Hobbies

: Playing Cricket, Cycling, Drawing.

Language

: English, Hindi, Marathi, Malayalam.

Place :
(Krishna Kumar)