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QURESHI SARFARAZ

DOB: 14/01/1985
ADDRESS: 102, Vaid Building, 4th Floor, Flat no-3, Crawford Market, Mumbai – 400003.
Phone Number: +91 9930756286, +91 9833508238
Email: qureshi.sarfaraz@gmail.com

About Myself
I anticipate well and manage time effectively. I have the sense of urgency to obtain results. I respond well to
pressure, keeping things in perspective. I promote the attitude that “Nothing is impossible”.

Objective
I aspire to make a difference by using my strengths and experiences to add value to the bottom line
performance of the organization and thereby enhance its position in the market place.
Professional Experience

Starboard Cruise Services.

July 2008 – till date

Starboard Cruise Services is American company and world’s largest Duty free Retailer. Starboard Cruise
services is fully owned by LVMH GROUP and have duty free Shops on all major cruise Line (Holland America,
Carnival, Royal Caribbean Cruise Line, Costa, etc.) The head office is located in Miami, Florida.

Designation: Sales Manager (June 2010 – till date)
Designation: Acting Sales Manager (Sep 2009- May 2010)
Designation: Assistant Sales Manager (July 2009 – Sep 2009)
Designation: Sales Assistant Manager ( July 2008 – July 2009)
Designation: Sales Assistant Manager ( July 2008 – July 2009)
Key Responsibilities:






Increase sales in various departments (watches, jewelry, apparels, liquor, perfume) work in an international
environment. Work with dedication to have a career growth within the company.
Responsible for onboard Tax and Duty Free shops including Fine Jewelry Store, Watch Store, Luxury
Boutique (for Fine Jewelry), Apparel store, liquor and tobacco store, cosmetics and fragrances store,
itinerary store.
Increase sales by generating revenue through proper planning, marketing, events and people development
Take responsibility of the team and shops, work with efficiency & dedication, train & coach the team.
Supervise sales of all departments, maintain stock and perform operations and administrative work.
Drive the sales and meet the targets, work as per the set standards of the company, work with integrity &
honesty.
People development & identify HIPO to develop future managers by using the right tools provided.
Drive and manage relationships to liaise with vendors to develop, create, plan, organize, communicate and
oversee the execution of the events and sales.

Itineraries Experience - Asia, Europe, Alaska, Caribbean, Panama, Canada & New England, Mediterranean,
Australia (Grand Voyage only), South America, Africa, Fareast explorer etc.

 Meet new suppliers for Fareast destinations & be a part of FAM trips organized by tourism boards. I can prepare the Itineraries as per client requirement. I can prepare tailor made itineraries for client as per their budget and requirements.I. Also assist in G. Visas. I can handle international & domestic packages. Designation: Tour Executive.SOTC (Kuoni Holidays Pvt Ltd. Sameer Karnani and Outbound Tours division by Ms. March 2007 – February 2008 Serene Holidays (Pvt) Ltd is a fully owned subsidiary of Walkers Tours Limited which is attached to the John Keells Holdings Group based in Sri Lanka. Achievements: Awarded for the best PMT (Product Management Team) new comer award during annual training & all India SOTC & Kuoni Office first quarter meet in 2008 Serene Holidays Pvt. Key Responsibilities: I have been handling Outbound Market and complete F. the John Keells Holdings Group (JKH). generate sales report (Profitability)and present the report in professional slides during monthly sales meeting with District Managers (All India operations & All Asia Operations). back office work & Tour escorting. Designation: Executive Operations (Product Management Team) Key Responsibilities:  Assist sales office by processing the bookings and get it finalized with the international suppliers. . Mr.E. complete use of CRS system. Able to handle both outbound and inbound tours & visa or negotiate with various suppliers.  Handle all India Sales for Star Cruises Reservations. Sonia Karnani Designation: Outbound Tour Executive. get the negotiable rates for the packages from international suppliers. We are IATA approved and a member of TAFI. Walkers Tours is the leader in the Destination Management industry in Sri Lanka. Product Manager & Head of the department.  Assist the Management Team to bring out Products (Packages & Tours). Raj Kumar Karnani heads our organization. Travel agency division is looked after by Mr. The company is attached to the Leisure In-Bound Sector of the largest conglomerate in Sri Lanka. Shanitha Fernado is C. work on cost effective FIT packages and finalize on broachers  Accurately handle North India branches & franchises operations & track sales for all India Star Cruises Operations.O of Serene Holidays in Mumbai.) February 2008 – August 2008 SOTC is India’s largest travel company and fully owned by Kuoni India Travel group which is based in Switzerland (Zurich).I.T. Escorted the Group of Ranbaxy & VHM Pvt Ltd Arunodaya Travels April 2006 – February 2007 About Arunodaya Travels: Our dominance in the domain of Traveling Agency with Domestic and International Air Ticketing and also as Outbound Tour Lead Operators has given us a five star status with unparalleled growth. Mr.T departments. Ltd. Key responsibilities: I have been handling all work at the counter for international destination and have good knowledge of recalculations.

Professional Certifications:          Diploma in IATA .Global Resvation System (Galileo) Diploma in Travel and Tourism from IHCTM Virgin Atlantic Airways /GMTC (Fares & Ticketing Training Level 1) Basic Conversational Language in Arabic . Married English. sets priorities & responds to request in timely fashion. attention to details.Com. Marathi. strong marketing skills. Education B. Bachelor of Commerce. Valid till 2019. & Basic Arabic. Maximize the use of departments resources work well with other departments.IHCTM Jewelry Specialist Training – Miami Florida (Starboard Cruise Services) Watch Specialist training – Miami Florida (Starboard Cruise Services) Assistant Manager Training – Miami. 2016. Show good common sense & judgment  Creative thinking. Sarfaraz Qureshi .  Think strategically about the business & generates innovative solutions.  Good communication with strong organizational skill. Personal Details Date of Birth Passport No.UFTAA Consultant Level (Level 2) GRS System .  Ability to adapt quickly and work in different environment. Florida (Starboard Cruise Services) HAL University courses for Supervisors and Managers Professional Skill set  Experienced in producing accurate work. I hereby declare that the above information is true to the best of my knowledge. high level of professionalism. learning Russian language. CI/D Visa Marital Status Languages : : : : : 2005 Mumbai University Mumbai 14th January 1985 F6108483 valid up till 09th January. Hindi.