QURESHI SARFARAZ

DOB: 14/01/1985
ADDRESS: 102, Vaid Building, 4th Floor, Flat no-3, Crawford Market, Mumbai 400003.
Phone Number: +91 9930756286, +91 9833508238
Email: qureshi.sarfaraz@gmail.com

About Myself
I anticipate well and manage time effectively. I have the sense of urgency to obtain results. I respond well to
pressure, keeping things in perspective. I promote the attitude that Nothing is impossible.

Objective
I aspire to make a difference by using my strengths and experiences to add value to the bottom line
performance of the organization and thereby enhance its position in the market place.
Professional Experience

Starboard Cruise Services.

July 2008 till date

Starboard Cruise Services is American company and worlds largest Duty free Retailer. Starboard Cruise
services is fully owned by LVMH GROUP and have duty free Shops on all major cruise Line (Holland America,
Carnival, Royal Caribbean Cruise Line, Costa, etc.) The head office is located in Miami, Florida.

Designation: Sales Manager (June 2010 till date)

Designation: Acting Sales Manager (Sep 2009- May 2010)
Designation: Assistant Sales Manager (July 2009 Sep 2009)
Designation: Sales Assistant Manager ( July 2008 July 2009)
Designation: Sales Assistant Manager ( July 2008 July 2009)
Key Responsibilities:

Increase sales in various departments (watches, jewelry, apparels, liquor, perfume) work in an international
environment. Work with dedication to have a career growth within the company.
Responsible for onboard Tax and Duty Free shops including Fine Jewelry Store, Watch Store, Luxury
Boutique (for Fine Jewelry), Apparel store, liquor and tobacco store, cosmetics and fragrances store,
itinerary store.
Increase sales by generating revenue through proper planning, marketing, events and people development
Take responsibility of the team and shops, work with efficiency & dedication, train & coach the team.
Supervise sales of all departments, maintain stock and perform operations and administrative work.
Drive the sales and meet the targets, work as per the set standards of the company, work with integrity &
honesty.
People development & identify HIPO to develop future managers by using the right tools provided.
Drive and manage relationships to liaise with vendors to develop, create, plan, organize, communicate and
oversee the execution of the events and sales.

Itineraries Experience - Asia, Europe, Alaska, Caribbean, Panama, Canada & New England, Mediterranean,
Australia (Grand Voyage only), South America, Africa, Fareast explorer etc.

SOTC (Kuoni Holidays Pvt Ltd.)

February 2008 August 2008

SOTC is Indias largest travel company and fully owned by Kuoni India Travel group which is based in
Switzerland (Zurich).
Designation: Executive Operations (Product Management Team)
Key Responsibilities:
Assist sales office by processing the bookings and get it finalized with the international suppliers.
Assist the Management Team to bring out Products (Packages & Tours), get the negotiable rates for the
packages from international suppliers, work on cost effective FIT packages and finalize on broachers
Accurately handle North India branches & franchises operations & track sales for all India Star Cruises
Operations.
Meet new suppliers for Fareast destinations & be a part of FAM trips organized by tourism boards.
Handle all India Sales for Star Cruises Reservations, generate sales report (Profitability)and present the
report in professional slides during monthly sales meeting with District Managers (All India operations &
All Asia Operations), Product Manager & Head of the department.
Achievements: Awarded for the best PMT (Product Management Team) new comer award during annual
training & all India SOTC & Kuoni Office first quarter meet in 2008

Serene Holidays Pvt. Ltd.

March 2007 February 2008

Serene Holidays (Pvt) Ltd is a fully owned subsidiary of Walkers Tours Limited which is attached to the John
Keells Holdings Group based in Sri Lanka. Walkers Tours is the leader in the Destination Management industry
in Sri Lanka. The company is attached to the Leisure In-Bound Sector of the largest conglomerate in Sri Lanka,
the John Keells Holdings Group (JKH). Mr. Shanitha Fernado is C.E.O of Serene Holidays in Mumbai.
Designation: Tour Executive.
Key Responsibilities:
I have been handling Outbound Market and complete F.I.T departments. I can prepare the Itineraries as per
client requirement. I can handle international & domestic packages, Visas, complete use of CRS system. Also
assist in G.I.T. back office work & Tour escorting. Escorted the Group of Ranbaxy & VHM Pvt Ltd

Arunodaya Travels

April 2006 February 2007

About Arunodaya Travels: Our dominance in the domain of Traveling Agency with Domestic and International
Air Ticketing and also as Outbound Tour Lead Operators has given us a five star status with unparalleled
growth. We are IATA approved and a member of TAFI. Mr. Raj Kumar Karnani heads our organization. Travel
agency division is looked after by Mr. Sameer Karnani and Outbound Tours division by Ms. Sonia Karnani
Designation: Outbound Tour Executive.
Key responsibilities:
I have been handling all work at the counter for international destination and have good knowledge of
recalculations. I can prepare tailor made itineraries for client as per their budget and requirements. Able to
handle both outbound and inbound tours & visa or negotiate with various suppliers.

Professional Certifications:

Diploma in IATA - UFTAA Consultant Level (Level 2)

GRS System
- Global Resvation System (Galileo)
Diploma in Travel and Tourism from IHCTM
Virgin Atlantic Airways /GMTC (Fares & Ticketing Training Level 1)
Basic Conversational Language in Arabic - IHCTM
Jewelry Specialist Training Miami Florida (Starboard Cruise Services)
Watch Specialist training Miami Florida (Starboard Cruise Services)
Assistant Manager Training Miami, Florida (Starboard Cruise Services)
HAL University courses for Supervisors and Managers

Professional Skill set

Experienced in producing accurate work, sets priorities & responds to request in timely fashion.
Maximize the use of departments resources work well with other departments.

Good communication with strong organizational skill.

Think strategically about the business & generates innovative solutions. Show good common sense &
judgment

Creative thinking, attention to details, high level of professionalism, strong marketing skills.

Ability to adapt quickly and work in different environment.

Education
B.Com. Bachelor of Commerce.

Personal Details
Date of Birth
Passport No.
CI/D Visa
Marital Status
Languages

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2005

Mumbai University

Mumbai

14th January 1985

F6108483 valid up till 09th January, 2016.
Valid till 2019.
Married
English, Hindi, Marathi, & Basic Arabic, learning Russian language.

I hereby declare that the above information is true to the best of my knowledge.
Sarfaraz Qureshi