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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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McNeilus Truck
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manufacturers
recommended
and
required
maintenance
governmental regulatory body that may pertain to the work that you are
intending to perform.
SAFETY FIRST
Only Use Original McNeilus Parts
Protect your investment in McNeilus equipment. Do not jeopardize your
warranty. Use only genuine McNeilus replacement parts. Original McNeilus
parts insure the finest quality, the longest life and proper, reliable operation.
High-Tech Manufacturing
Looking to the future, McNeilus continually reinvests in technology to assist
production and performance like submerged arc welding. Computer
controlled parts manufacture and assembly help operators generate a higher
volume while assuring uniform structure, quality and strength.
The Best Materials
Craftspeople take pride in producing the best products on the market. Using
only top grade materials, McNeilus refuse trucks are constructed throughout
with high abrasion wear resistant steel.
Table of Contents
DESCRIPTION
PAGE #
______________________________________________________
Chassis Unit:
Installed at factory on new packer: One year from delivery date. Excludes damage due to
overheat or contamination. You must send an oil sample for evaluation. Limited to
repairing and replacing if material or workmanship is deemed defective upon
examination.
2.
New Replacement Pump Purchased: One year from purchase date. Excludes damage due
to overheat or contamination. You must send an oil sample for evaluation. Limited to
repairing and replacing if material or workmanship is deemed defective upon
examination.
CCI Cylinders:
1.
Installed at factory on new packer on or after 6/1/96: Five years from delivery date.
Limited to repairing and replacing if material or workmanship is deemed defective upon
examination.
2.
New Replacement Cylinder Purchased: Two years from purchase date. Limited to
repairing and replacing if material or workmanship is deemed defective upon
examination.
180 days (six months) from date of purchase. (This includes any shelf life at your
facility).
ORDERING A PART FOR WARRANTY CONSIDERATION
When calling McNeilus to order a replacement part, you must inform the sales person that it is for possible
warranty. The following information must be readily available when placing the order:
A.
The serial number of the packer unit and the delivery date, or, the invoice number
showing when the failed part was purchased from McNeilus.
B.
Description of the part to be replaced and McNeilus part number (if available).
C.
D.
If one of the following parts is being replaced, you will need to supply the serial number
and model number of the part:
i.
ii.
iii.
Hydraulic Pump
Hydraulic Valve Sections
Hydraulic Cylinders
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If the parts being ordered fall within the warranty guidelines, you will receive an orange Warranty
Consideration Notice. This notice will show the Return Goods Authorization (RGA) number and the
description of the parts being considered for warranty. The notice will show the value of the parts and
freight charge. No payment is due at this time.
All parts being considered for warranty must be returned within 30 days from the date you ordered
the replacement part. The parts must be returned to the McNeilus warranty department in order to
be considered for possible warranty. The address is as follows:
McNeilus Truck and Manufacturing
Attn: Warranty
P.O. Box 70
Highway 14 East
Dodge Center, MN 55927
B.
You cannot return parts without an RGA number. If parts are returned without the McNeilus
RGA number attached, they will not be considered for warranty and will be discarded. If you
replace a failed part with one from your stock, you must call the McNeilus warranty department
for a RGA # to return the failed part. The phone number of the warranty department is (507) 3746321.
C.
When you order a replacement part under warranty consideration, the part being shipped will be
accompanied by a packing slip, a return mailing label (see Exhibit A), and a RGA tag (see Exhibit
B) for each part ordered under warranty consideration. If you do not receive the RGA tags, please
call your local branch and request them. If you replace the failed part with a part from stock, the
RGA tag and return label will be mailed to you. Please follow these procedures when returning
the failed part.
i.
ii.
Attach the return label to the outside of the package you are returning. (Exhibit A) This
tag does not prepay your return freight. You will need to coordinate the return of all
warranty parts with your freight company.
D.
The parts being considered for warranty must returned to McNeilus freight prepaid. Any part
shipped freight collect will not be accepted and will be returned to you.
E.
You will receive a Parts Received for Warranty Consideration notice once the parts are returned
to McNeilus in Dodge Center, MN.
F.
If the parts are not received at McNeilus within 30 days of the claim date, a written reminder will
be sent to you. This is called an URGENT WARRANTY NOTICE, and allows you 10
additional days to return the failed part. Warranty consideration will be denied if parts are not
returned prior to the end of the ten day period.
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Your packer is designed to operate only with the OEM products used by McNeilus. This
limited warranty will be void if the McNeilus products are modified other than as done at
McNeilus factory or its branches unless authorized by McNeilus in writing. Use of parts
and assemblies from another manufacturer as substitutes for OEM products will also void
the limited warranty. There will be no warranty on used parts.
McNeilus disclaims any responsibility for transportation, loss time, or use of the parts or
vehicle in which the parts are installed. The warranty does not cover, and McNeilus will not
pay for or provide the labor or materials, which may be necessary to remove a defective part
or install a replacement part. The warranty is limited to the exchange of the part only if
deemed defective by McNeilus.
Accessories purchased from other manufacturers may be warranted against defects
in materials and workmanship under normal use by McNeilus supplier for a period
exceeding the McNeilus standard 180-day warranty set out earlier. Therefore, if a
failure occurs and the accessory is returned to McNeilus, McNeilus will send this
component to the supplier for its inspection and possible warranty consideration.
The suppliers warranty will be based on the suppliers investigation of the failure.
McNeilus assumes no obligation or liability with respect to accessories purchased
from other manufacturers, except as expressly set forth herein.
MCNEILUS MAKES NO OTHER IMPLIED WARRANTIES OF FITNESS OF
MERCHANTABILITY OR ANY OTHER WARRANTIES. ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WHICH
EXCEEDS THE FOREGOING WARRANTY IS HEREBY DISCLAIMED BY McNeilus.
The customers exclusive remedy for breach of warranty as a result of defects in material
and workmanship shall be as set forth herein. Any action for breach of warranty must be
commenced within one year after the cause of action shall accrue, and no such action may be
maintained which is not commenced within such period. McNeilus neither assumes nor
authorizes any other person to assume for it any liability in connection with its equipment.
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McNeilus Truck
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