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User Guides

Steps:

A. Verify whether your pc is joined to the ISDDC domain.


1. Right click Computer and Click Properties. Verify the workgroup/domain is
isddc.men.maxis.com.my. If not please proceed to Step B. If yes, please
proceed to Step C.

B. Installation of new certificate


1. Double click the Maxis Root CA cert file.

MaxisRootCertificate

2. Click Open when below window.

3. Click Install Certificate

4. Click Next

5. Choose Place all certificates in the following store, and click Browse

6. Choose Trusted Root Certification Authorities and Click Ok

7. Click Next

8. Click Finish

9. Click Yes

10. Installation successfully when below window prompted.

C. Wireless connection to PRIVATE-AIRMAX


*If you are connected to PRIVATE-AIRMAX as shown below, please right click
on PRIVATE-AIRMAX Wireless Network Connection and click on PROPERTIES
and proceed to step 5 onwards.
*If not, please follow on step 1 onwards.

1. Go to Control Panel > Network and Internet > Network and Sharing Center.
Click Manage wireless networks > Add
2. Choose Manually create a network profile as below

3. Key in the info as below (network name refer to the WIFI SSID. Here use
PRIVATE-AIRMAX as sample.) Choose WPA2-Enterprise in Security type,
Encryption Type as AES.

4. Click Change Connection Setting.


5. Choose Security Tab as below, and select Microsoft: Protected EAP (PEAP)
as network authentication method. Then click Settings

6. Check Validate server certificate, and check MaxisRootCA in Trusted


Root Certification Authorities. Make sure Secured password (EAPMSCHAP-v2) be selected under Authentication Method and click Configure
*Please remain all the other checked boxes.

7. Uncheck the box below and click ok

8. Click Ok and finish the setting.

D. Wired connection
*If you are connected to the wired connection with the setting as shown
below, please follow the following steps to ensure your wired setting is
according to ISD standard setting.

1. Go to Control Panel > Network and Sharing Center. Click Change Adapter
Settings->Right Click on Local Area Connection-> Properties->
Authentication Tab

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2. If the Enable IEEE 802.1x authentication is ticked. Please follow the following
steps.

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3. Check Validate server certificate, and check MaxisRootCA in Trusted


Root Certification Authorities. Make sure Secured password (EAPMSCHAP-v2) be selected under Authentication Method and click Configure

4. Uncheck the box below and click ok

5. Click ok and reboot your machine for the new setting to take effect.

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For XP Machine, please follow below step.


Wireless Connection (PRIVATE-AIRMAX)
1. Click Start -> Connect To -> Show All connections
2. Choose "Wireless Network Connection x" x referring to number like 1,2,3...
and right click and select "Properties"
3. Click Wireless Networks tab please select "PRIVATE-AIRMAX" in preferred
networks and click "Properties". Then proceed to page 9 step 6 onwards.

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Wired Connection
1. Click Start -> Connect To -> Show All Connections
2. Choose "Local Area Connection x" with description "Intel(R) xxxx Gigabit
Network..." or "Network Cable Plugged/ Unplugged and right click and
select "Properties"
3. Please follow page 11 step 2 onwards.

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