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New demand, new business opportunities
ANARCONOMY II
Content
Preface 6
The Copenhagen Institute for Futures Studies (CIFS) is a private non-profit com-
pany. CIFS is organized as an association with a long list of member enterprises
and is neither affiliated to the university nor receives public grants. The overall
framework of CIFS is laid down by the executive committee.
The Copenhagen Institute for Futures Studies assists private and public enter-
prises in setting up options and moving towards a desirable future. We contrib-
ute with knowledge based inspiration and we analyze the tendencies and trends
shaping the future nationally and internationally. We offer advice about the future
by means of analyses, seminars, talks, courses, reports, and our magazine. The
institute has clients in a number of OECD countries, especially in the Danish,
Swedish, Norwegian and English markets.
The Copenhagen Institute for Futures Studies was founded in 1970 by the
former OECD secretary general, minister of finance and Professor Thorkil Kris-
tensen in cooperation with a number of visionary enterprises and organizations,
who had a desire to qualify their decision-making basis through thorough future
studies. The Copenhagen Institute for Futures Studies is among the largest of
its kind on a global scale and we are represented at conferences worldwide.
C H A L L EN G ER
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Foreword
In the immediate future, books and output of knowledge will join the
group. The tendency to us is to see everything that can be digitalized
will be digitalized and will move towards a price of zero. However, the
physical products will not remain unaffected – here you will also be
able to feel the influence of anarconomy.
Thank you
This report has been made in collaboration with a series of business people,
experts and people with a special insight into business opportunities in an anarco-
nomic market. To them, we owe great thanks. They are Kim Møller-Elshøj from the
company Scuttlebutt, who spent a month at CIFS and openly shared his experi-
ence, network and insights. Søren Krogh Thompson from the recording company
Playground, Theis Bautrup from TDC Play, Morten Rosenmejer from the law firm
KromannReumert, Joakim Penti, free agent and media advisor at Syntese Media-
buying. All of the above mentioned participated in an intense expert panel at CIFS.
Additionally, we owe thanks to Jacob Bøtter from Soci, Martin Sønderlev from So-
cial Square and Søren Kristensen from Sony Music and Natasha Friis Saxberg from
Saxberg.dk, who participated in our future process on Google Wave.
The
world
according
to the
Network
When will an enterprise be threatened by anarconomy? In our view,
there is no refuge. Neither, when it comes to lines of business nor
products/services. Therefore, it is crucial that the enterprise real-
izes what it can do in order to obtain an advantage in a market,
where the price is heading towards zero, and where the means of
production will be taken over by self-regulated networks.
Parallel with the search engines, we can see an incipient change of be-
haviour. The internet becomes a medium for a personal, exclusive and
In the future, the clients will be needing new and innovative tools to
navigate between different types of information and data and to un-
derstand and relate to the actual context.
The internet will continue to expand. The global internet access pene-
tration will continuously increase – especially via mobile networks. At
the same time, the relative price for getting on-line decreases, which is
why the number of new users – and in time more skillful users, who
understand how to use the high technological possibilities as part of
their every-day life – will continue to increase considerably. With more
enterprises and more diverse consumers online, the amount of content
will continue to increase immensely, simultaneously with being frag-
mented out into more and more niche spheres.
More and more of the content put online becomes advanced fusions of
images and sound, concurrently with the users becoming more skilled
and getting more advanced tools to produce and edit media produc-
tions themselves and finally, more and more location based services
will appear. This simply means that eventually as there is access to the
internet all over, and that we are constantly online via our mobile pho-
nes, we have the opportunity to receive up-dates on the surroundings
we pass – for example sales in the clothing store we are passing.
Juniper Research: Mobile Location Services – Applications, forecasts and opportunities 2009-2014
To have your wishes and needs fulfilled in a world with infinite pos-
sibilities should be easy, but it may turn out to be much more difficult
than if you should just choose between a few things on a shelf.
It progressively becomes more complex for the users to find, what they
are looking for. In a market, where everything is accessible to a price
close to zero, the obvious cost is to adjust the time spent on finding
the right solution/correct services/ right experience – and to adjust the
risks associated with choosing wrongly. Time is a scanty factor and
therefore, it is necessary to find solutions that are better, so that the
client navigates to the correct place on the internet in his or her first
attempt.
However, the method still has its limitations. For instance, if you today
ask your network on Facebook for advice about whiskey, only a tiny
percentage will be interested and an even smaller part would be able
to answer the question . But the whole network is still forced to see the
The big question is in seeing through, how the private consumer seg-
ments his or her online networks. This is dependent on both multiple
contexts and identities. An example of division of an individual’s grou-
ping of contacts in the network would look like this:
Social – Professional
Private – Public
Sphere of interest:
spare time, sports, hobby, subjects, studies, religion, spirituality
When all these four criteria are fulfilled, there are the optimum condi-
tions for achieving Wisdom of Crowds. The opposite may also be the
case. If it is attempted to create an outcome of collective intelligence
under the following conditions, you may end up with ”Stupidity of
Crowds”, where the solution becomes more inferior than what the
single individual might have done itself or ”Mediocrity of Crowds”,
where the solution limits itself to what the members of the group can
agree on.
If you ask people what they want, they are only able to reply accor-
ding to what they know in advance. The needs that are not realized or
unfulfilled, most clients have trouble in expressing. All the problems
occur when the clients have to relate to the future . It has a number of
It leads to the question of time and the risks, a person would associate
with it like in this example to watch a specific TV programme. Seeing
that time is scarce, people would like to avoid spending it wrongly.
Time wasted on finding a film, which wasn’t really worth watching
could probably have been spent differently and better by doing so-
mething else (said with an economic term: “offer cost”). Seeing that
people want to avoid such offer costs, they will increasingly attempt to
make “safe choices”.
This example of how our behaviour may change in the future, when it
comes to watching TV is used here, seeing that few people and enter-
prises have yet to consider these consequences, but when it comes to
music and books among others, this is already a challenge.
If the market only demands what we are already aware of, what our
friends know about or things that more or less corresponds to that,
then the makers will only be motivated towards very incremental in-
novation.
We have seen it with music and movies – now the time has come for
books. The corpus of knowledge, art, science and literature, which,
since Gutenberg’s first bible, has continuously multiplied itself. Many
shake their heads and say that a book is something totally special but
this was also the case when music went from vinyl to CD and on to the
internet. All of a sudden, the industry was changed due to a desperate
attempt of trying to uphold and maintain the same logic as in the busi-
ness model, which had proved itself successful for a long time.
We best know open source from the world of software where all kinds
of program packages are made available for use and further develop-
ment. A growing tendency is that open source is spreading to also
include physical products, whose design and production data are made
available for free. This is called open source hardware .
http://en.wikipedia.org/wiki/Open_source_hardware
www.reprap.org
www.fabathome.org
Rapport: UDE AF CONTROL / MAJ 2010 / www.iff.dk 19
automated, flexible production equipment on a smaller scale albeit
the most flexible kind among other things because the technology can
be used with many different materials: plastic, cement, molten glass,
paper pulp, chocolate etc. The most advanced can even print electro-
nic circuits of organic polymer – a method that is used for making the
insides of the electronic book reader Que from Plastic Logic .
lathes can be used for cutting three dimensional products out from
blocks of materials like metal, wood and hard plastic. The products are
more limited in their elaboration than for example 3D printers – for in-
stance, you are not able to make hollow objects – but they are typically
more solid, because they are cut from one piece. Other examples are di-
gital looms and sewing machines that can weave or embroider patterns
in fabric based on digital designs . Both fully automatic digital looms
10
exist, typically for industrial use and digital auxiliaries for handlooms.
Advanced digital sewing machines are equipped with a screen and
with the possibility of downloading, editing and saving patterns.
On the other hand, it has become cheap to have small issues of books
printed with just one issue via print-on demand services like Lulu.
com . Many books are in addition made accessible as free PDF-files (i.e.
12
http://en.wikipedia.org/wiki/Plastic_Logic
http://en.wikipedia.org/wiki/Milling_machine
See for example www.camillavalleyfarm.com/weave/weavebird.htm
10 See for example www.brother-usa.com/Homesewing/Quattro
11 http://en.wikipedia.org/wiki/Espresso_Book_Machine
12 www.lulu.com
13 www.tinyurl.dk/14022
20 Report: out of CONTROL / www.CIfS.dk
The access to automated, flexible production equipment – whether you
own it yourself or buy into a service like Lulu.com or the more versa-
tile Ponoko , which has several of the above-mentioned types of machi-
14
This means that there will be other demands for the products and for
the means of production. You could say that many consumers want a
product, which is good enough – a sort of good enough trend that is
about the product being useful and work according to the intention,
but that more profound design technical details have shortcomings
within this type of production.
On what basis should we create our future business, when we look ten
years into the future? Or just five years? A good image of the develop-
ment is to think about, how the digitalization of large parts of the
entertainment business has created a landslide in the business founda-
tion and the earning prospects.
14 www.ponoko.com
Now, more media enterprises get a scent of change due to the tech-
nological development of for example e-readers – the electronic, flat
and mobile reading units offered by among others Barnes and Noble
(NOOK), Apple (Ipad), Sony, (Sony E-reader) and Amazon (Kindle).
The calculation is now that news is something that the user should pay
for, seeing that the electronic reading units make the media capable of
controlling the market.
The media enterprises could and should take the painful experience
that the whole industry learned seriously. It seems that the publishing
firms are doing their bit to maintain the control of the market by
fighting for controlling the price by keeping it high. In a traditional
business perspective, it is rather sensible – in the new anarconomic
perspective, it is a desperate move, because the price of a digital pro-
duct is heading towards zero.
Already today, celebrities pay a high price for their fame. They expe-
rience a trade-off, where fame (and often the money) means that they
are constantly in the spotlight of the public and thereby lose their pri-
vacy. Is it imaginable that our opinion of riches changed or had more
facets, and that people started to see the ones with more (spare) time
and privacy as being the rich ones? And if the alternative is money,
how do you attach a monetary value to spare time and privacy?
On the other hand, there are people, who are willing to pay for a sublime
quality like i.e. in the USA, where you can rent films and programs in a
higher resolution via iTunes or pay a modest extra price in order to get
the music in a slightly better quality. Finally, there are those, who when
it comes to music want the best quality and who buy their music via
websites offering a high resolution uncompressed format – so that the
sound is equally as good as when the song was recorded in the studio.
This not only applies to music, but also other products i.e. knowledge,
where the good enough product is an executive summary, an alter-
native to reading an entire report, photo, where low solution is good
enough and thereby cheaper than high resolution and video, where
YouTube is enough once in a while – but full HD is chosen, when the
image is what is important.
The big players such as Google and Apple, who are dominating today,
are competing for digital market shares. At present, Google is even
fighting national states. The two giants have begun to imitate each
other. First, Google made the Android operating system for mobile
phones – followed shortly by the launch of Apple’s iPhone and most
recently, Google has launched the mobile phone Nexus One, which
has made the company enter the hardware market and has increased
the fight for smart phones . 15
Google and Apple are both innovative companies, but have very dif-
ferent innovation and business methods.
Here, Apple has a different model. The company guards its team of
software developers and meets competition by carrying out a strict
15 http://www.businessweek.com/magazine/content/10_04/b4164028483414.htm
16 http://www.businessweek.com/technology/content/aug2009/tc2009084_007016.htm
However, Google og Apple do not just compete with each other, they
are also a big threat to i.e. other mobile companies in the smartphone
area and now also in the publishing industry. The anarchist develop-
ment that has already changed the music and film business has reac-
hed the e-book publishing business.
The behaviour of the giants on the digital market has immense conse-
quences for smaller companies. Google, Apple and the big publishing
firms are thus currently competing in order to ensure market shares on
the digital book market. The book industry is heading towards incre-
ased digitalization and here Google can exploit its big client foundation
to secure dominance and Apple has been prompt to make a competitor
to Kindle; the new ipad.
This puts pressure on the publishing firms, and in the end on the small
local bookshop, which faces a struggle for pricing and risks losing
control to the big players such as Amazon, Google and Apple. Apple is
launching iBookstore at the same time as ipad being introduced to the
market, and Google is also working on an e-bookstore.
So what measures can the publishing firms take to keep up with the
development and competition in electronic literature? They can at-
tempt to use their experience from the music industry – whose finan-
cial position was put under pressure and has changed the conditions
of the record company business, when music piracy took off. Those,
who have had success, are especially enterprises that have adopted
new business models and offer alternative solutions to the consumers.
Apple sells one song at a time on iTunes, which put pressure on the
record companies’ traditional business model, whose smallest product
unit is an entire album.
The question is, however, if this could be applied to books. John Ma-
kinson, managing director of the publishing firm Penguin, believes
for instance that the consumers will not make do with one chapter at
Price control
Another suggestion is to compete via the pricing. This was for example
the case recently, when the publishing firm, Macmillian required from
Amazon that they would be allowed to set their own e-book prices. So
far Amazon has been dominant on the market and has dictated the
pricing, because they sold the e-books with a loss ($9.99 for most Ame-
rican titles) to tempt the consumers to use Amazon. You could even
only read these books on Amazon’s own e-book reader, Kindle, which
has pinned down the consumers and taken the control away from the
publishing firms. The publishing firms, among these Macmillian, have
wanted to increase the prices on e-books, so they would make more
money, when the sale of e-books augments and at the same time puts a
curb on the decline of the sale of printed books.
The publishing firms are with the higher prices on e-books attempting
to both build a sustainable, future ensured business model, where
the publishing firm determines the price continuously, and at the
same time postpones the growth of the digital book market as long as
possible. This strategy is also an attempt to curb the sale of the phy-
sical books, and is based on the publishing firms’ traditional business
model, which they are used to navigating within. The book industry
should do two things at the same time according to Tom Allen from
Association of American Publishers: “They have to continue to price
books in the traditional format, and they have to adapt to a rapidly
changing digital world. ” 18
17 Http://www.technologyreview.com/computing/24443
18 Tom Allen quoted David Gelles and Andrew Egdecliff-Johnson, Financial Times http://www.ft.com/
cms/s/0/1aca5734-14fe-11df-ad58-00144feab49a.html
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mini others
The two companies are in each their way competing for the market
share in the growing market for digital books. The question is whether
this competition will accelerate the innovation – by for instance
making Apple and Google develop new things and services even
faster – and thereby benefit the consumers – or if the two companies’
strength and increasing market shares will be detrimental to the sup-
ply and price competition on the market.
Because what are the smaller and traditional companies going to do,
when the giants take off? Should they try to maintain their old busi-
ness models and increase the price or should they lower the price and
make new business models that follow the consumer demands for
open, inexpensive and accessible services and products? And what can
the publishing firms learn from the development of the music busi-
ness?
So far, the big publishing firms have the advantage of having a good
contact to the small local bookshop as distributor and conveyer to the
clients – but it is uncertain what will happen with this connection if
the books are digitalized.
All banks today function on what’s called the fractional reserve sy-
stem . This means that when a bank gets a deposit, it can lend many
19
times the amount that was deposited. In the United States, banks are
allowed to lend nine times as much capital as they have deposited.
This is how money is created: one dollar becomes nine dollars. In
order to pay the interest on a loan, the borrower needs to get some of
the money that was created for someone else as a loan. Hence, a com-
petition arises between those who are issued debts to repay interests.
Limiting the monetary supply without regard to the actual goods and
services people have available to trade prevents people from trading
with each other even when the resources for meeting their needs are in
*
reality available. This creates what is referred to as artificial scarcity.
This scarcity system is important for scenarios where there are not
enough resources to go around. However, this is not the case in to-
19 http://en.wikipedia.org/wiki/Fractional-reserve_banking
Herein lies the issue with the current monetary system. It artificially
creates scarcity where there in reality is none. British philosopher Alan
Watts, when critiquing the depression , used a most succinct analogy
21
Most people think about money as being entirely value neutral. Howe-
ver, it is not . The implications of this are enormous. This means that
22
20 http://www.worldhunger.org/articles/Learn/world%20hunger%20facts%202002.htm
21 Does It Matter?: Essays on Man’s Relation to Materiality, Vintage ed. 1971 Alan Watts
22 http://uazu.net/money/lietaer.html
Bob wants to download a book from Marge’s site and sends his ID
to Marge for approval of the transaction. Bob’s ID might contain his
purchase history as well as his contribution history (or it might simply
contain the ratio between these, depending on his ID settings). It might
also contain the ID of the community he belongs to. Both his ratio and his
community’s ratio for input/output would be considered by Marge’s list
of transaction acceptance criteria. If his and his community’s ratio falls
within the parameters that Marge has indicated on her settings, or if Bob
belongs to a trusted community, then the transaction would be approved
immediately. If not, Marge would have the opportunity to make a value
judgment on Bob, his work and his community’s work before processing
the transaction.
This is why we see information priced with scarce currency move con-
tinually towards zero. In order to properly price an infinite commodity,
you need to utilize a user-created, infinite currency. By pricing non-scarce
commodities correctly, you create the possibility for compensating the
contributors appropriately.
In this new landscape, companies who want to attract the best talent,
retain their competitive edge and cut costs would create contribution
framework systems that enable many more individual contributors
to enhance their product. These systems would harness the power of
open source by channeling individual contributors’ efforts and com-
pensating them with non-scarce currency. They will also promote not
only a work-life balance, but also redirect some of the overhead saved
on traditional compensation towards community development initiati-
ves which decrease reliance on national currency.
During the famous lawsuit in Stockholm City Court, Roger Wallis, professor of Multi-
media testified for the assumed pirates. Roger Wallis said in court that there was no
documented connection between the reduced record sale and file sharing. He was
harshly attacked by the delegates for this pronouncement.
Afterwards, he was asked if he wanted compensation for his travel expenses. The
professor didn’t, he would instead be happy, if they would send flowers to his wife.
This was intercepted by the ones, who were blogging live from the courtroom. Less
than 24 hours later, a website had been created, where people could contribute
with flowers, chocolate or other presents. Roger and his wife Görel received gifts to
an amount of 7000 USD within a few days.
On one of the donor sites that still can be visited, a pile of CDs are displayed next
to the donations. The intention is to underline, how many CDs could have been
bought with this amount and to show that there is nothing wrong with people’s
generosity – as long as the purpose is the right one.
See the website here: http://yodo.se/wallis/english.php, where you can also find
links for relevant articles. Read about The Pirate Bay lawsuit on Wikipedia: http://
sv.wikipedia.org/wiki/Pirate_Bay-m% C3% A5let .
The future
anarconomy
markets
It’s easy to reject the assumption that anarconomy will mean a world
of difference to a specific industry. But a quick glance through old ar-
ticles about the influence on the world of the internet from ten - fifteen
years ago shows, how difficult it is to determine how big the effect the
internet has had. To most, it’s a gradual transition, which increases the
intransparency. See for example this quote from an article in News
Week, 1995:
23 From: http://threewordchant.com/2010/02/24/why-the-internet-will-fail-from-1995/
future up against the reality, which is already unfolding here and there
and invited a panel of relevant experts to take part in a debate about
anarconomy.
Anarconomy business
– scenes from a meeting of experts
24 An open, common document folder in which many can write. All co-writers read it as things are being
written. This makes the writing process resemble that of a conversation.
A principal line in the debate was the question about whether the users’ needs
should be taken into account and rule the development or if the enterprises conti-
nually should be able to limit the flow of products and information and protect their
control and intellectual property rights.
It is, according to Joackim Penti, expert of media and branding, futile when enter-
prises attempt to reduce the outflow of information. Partly due to the fact, that the
volume of data, which is already accessible is infinitely massive, partly due to the
fact that it is impossible to control the users. There will always be someone who
cracks the code, and underground networks will continually exist, leaking things
before they are published officially. Generally, the users have an enormous influence
on the corporate process.
Joackim Penti claims that this will in the future also be reflected in regard to recrui-
ting employees for enterprises, seeing that it to a greater extent will be the “users”
i.e. the employees, who evaluate and choose the company than the other way
around.
Companies are already now hiring a lot of freelancers and this development will
continue. Companies are abandoning the model with fixed partnerships, where
the employees stay on for years and only work for one company. In the future,
more employees will become free agents, who alternately work for the companies
they feel like working for. According to Joackim Penti you will not be loyal to just
one company. ”The users and the market will put pressure on the large companies
– people want the option to choose freely and flexibility. People don’t want to be
boxed. They want to use their knowledge in several places”.
His advice for future wage earners is: “Drop the idea of a fixed salary and a fixed
job description. Do what you love and find the companies, who collect that type of
people.”
The objection to this from the others at the table was, however, that companies
continuously will have a wish to have permanent staff and their accumulated
company experience.
The crucial point of the debate was, how enterprises can and must adapt their
business models to the anarconomy trend, that is the development on the internet,
the dispersal of products and the users’ multiple and diffuse demands. The new
anarconomic “for free”-trend simply requires new business models.
The enterprises are, according to expert of media and online music services, Tejs
Bautrup from TDC, trying to adapt to the users, but it is difficult, because their
many conflicting demands complicate the picture. “I’m entirely sure that the enter-
prises would like to listen to the consumers and give them what they want, but it is
incredibly difficult. They want both one and the other thing. It’s consequently about the
enterprise developing competencies to figure out, what people want.”
For enterprises, it’s a question of creating order in chaos – and to both find out
what the consumers want and assist them in getting it.
Expert of online consumer culture Kim-Møller Elshøj from the company Scuttlebutt
points to two other competencies: “The enterprises should be able to comply with
the consumers’ needs – both the perceived ones as well as the non-perceived. Two
things in particular are important: One is navigation. To be able to offer navigation in
the more complex information society and finding the correct information in a short
time. The other is to create sense – when you have found the relevant things, then you
should transversely to these create logic in a society, which is becoming increasingly
fragmented.”
In order for the enterprises being able to follow the users, navigate and create
sense in a market, where the consumers’ demands are constantly ascending and
go beyond the purely financial, it requires, however, first and foremost, according
to expert in music markets, Søren Krogh Thompson from Playground, that the
users have faith in the enterprises: “Faith is totally crucial. If the company is untrust-
worthy, it’s absolutely no use whatsoever. For instance, to have paid blogging – that’s
untrustworthy. It takes a long time to launch a record, because we need to reach the
consumers and find out what they want and adapt the product. The consumers need
to have sympathy for and confidence in the band and feel that it’s genuine and not
just a concept band. For that reason, faith is an extremely important competence for
enterprises.”
The record companies should, according to Søren Krogh Thompson, offer different
products at a fair price, because people want to listen to music in various ways:
“Today, the corporate landscape is more nuanced – there are a lot more formats
– some want sound on their mobile phone, others want good quality.”
So the enterprises must be ready to make money in new ways and offer new
services.
In addition, money can be made by offering something extra besides the music, for
example special events or a dinner with the band, something which to the consu-
mer constitutes a true value that cannot be copied.
Digitalized products will become free – but how about the physical ones?
Among the experts, there was agreement that it is not only makers of digitally distri-
buted services and products, who need to adapt. Also manufacturers of physical
products need to find new business methods. According to Joackim Penti, the
newspapers are still surviving today, exactly because they have managed to make
new business models and adapt their product to the demands of the consumers by
for instance making new formats or partially digitalize their products.
Physical products are harder to distribute, but everything can be pirate copied
transnationally, because it can be produced inexpensively in the Far East and
bought via the web. For articles such as shoes and armchairs, where digitalized
solutions are not an immediate possibility, the problem is in particular the increasing
pirate copying and sale of cheap copies. The consumer can access the internet
and order a piece of furniture resembling that of an Arne Jacobsen design.
It has become much easier to access cheap products. According to Kim Møller-
Elshøj, a polarization of the consumption is taking place: “People go to discount
stores and play do-it-yourself people, but when they have to spend money, they want
really good quality – something that they can’t make themselves, or something that
has a special story to it”. He therefore believed that luxury products will become
more sought after, as consumers will become more uncompromising, when they
really have to spend money and can’t get the things for free. For that reason, the
enterprises should be able to do it better than the consumers themselves and not
compromise on quality.
There will still be an exclusivity connected to physical products – not everyone can
get them and this makes them appealing. But many consumers will make do with
a copy, because it is cheap and easy to get. For this reason, enterprises must offer
something special and tell a story behind its brand that a cheap copy doesn’t have.
Consumers want everything to be free and accessible. It’s no use to just limit the
access to services and products. Because if something is made so it cannot be
copied or cracked, then more people will want it, and it always ends up with being
hacked. More enterprises have also stopped to threaten the consumers with law-
The enterprises should, according to Joackim Penti, instead consider lowering their
prices, which in many cases are absurdly high with regard to what the consumer
gets for the money, especially when you can buy a cheap copy on the internet as
easily as anything. If the copies are made in the same factory as the originals, it
may in the eyes of the consumers seem unreasonable to pay more for it. If people
don’t feel that they are cheating, but feel that the enterprises are cheating them,
they will continue to pirate copy. As Joackim Penti expressed it: ”Everything be-
comes free, because the market wants it to.”
People want to test things before they buy them. If enterprises surrender the con-
trol, give “free samples” and develop the products more for the consumers, they
will be able to adapt to the development better and thereby make more money in
the long run.
But the question is whether pirate copying stops, if the prices are lowered or things
become completely free. Do the enterprises just have to accept a lower profit mar-
gin and allow the pirates to run free? The round table’s enterprise representatives
and the defenders of the legislation, expert of media and online music services, Tejs
Bautrup, and attorney and expert of intellectual property rights, Morten Rosenmejer,
don’t think they should. Because if the enterprises just lower the prices, they will
not have their development expenses covered, and then they will subsequently not
develop the products. Morten Rosenmejer: “If medicinal companies don’t over-
charge, they are not able to develop new products. As we know, pirates can’t test new
medicine! It’s necessary that authorized people develop specific things”.
There’s still a need for enterprises to manage and lead the development of new pro-
ducts and services, but they have to get used to users and employees having new
opportunities – and therefore new demands. Joackim Penti: “Now, you have to accept
it and live with that your business may be ousted by three people in a garage. For that
reason, you should establish entire divisions dealing only with development. Pay them
good money, maybe even co-ownership and listen, when they speak. They know best”.
The enterprises in the new anarconomic market have to prepare themselves for
employing new business models both in their recruitment phase, product de-
velopment and marketing. But how will they become ready for it, and who can
they address? A possibility, which was discussed at the meeting, was to use more
freelancers and free agents that aren’t tied to the company, but who can contribute
temporarily with a specific knowledge and share experience from other companies.
The enterprises need to develop competencies that are dealing with discovering
But, should the companies completely let go of the control and blindly follow the
diffuse demands of the consumers? And what is it that the consumer will pay mo-
ney for then? The message from the meeting was that it, at all events, is essential
for the company to realize that the users have some demands that can be met in
other places – often for free – if they are not satisfied with the price or the accessi-
bility. Therefore, the enterprises need to develop new business models and sources
of income tailored to the new demands.
The market is to a larger extent constituted by users, who want products in many
different versions and preferably for free. To make some services free can also be
a way of making money. But the enterprises can’t merely always lower the price to
zero. They still need to have their development sections financed. In fact, they must
invest more money in their development sections and surrender control more, so
their products can keep up with the development and the consumer requirements.
Scenario bits
On the following pages, the reader can on his or her own follow what types of
statements, we have been discussing with the experts, and what their joint evalua-
tion of the various statements’ chances of surviving is. You can read it in three ways
/ As a series of statements about the future, which by the experts are estimated to be
more or less probable.
/ As an update of some of the development possibilities, embedded in the scenarios
in our first anarconomy report (but you need not have read it!).
/ As a sort of test of your own company or industry. Are you yourself solidly prepared
for the challenges, anarconomy will bring about – or should something be done now?
Statement 1
”Strict protection of intellectual property rights are unimportant,
because it cannot be enforced after all.”
Almost half of the panel agreed in this statement, while the rest was equally divided
between the attitude that ”Strict protection of intellectual property rights is necessa-
ry in order for the holder of the intellectual property rights can make money on their
ideas” and the attitude that “Strict protection of intellectual property rights restricts
the development of new ideas and makes it easier for the big to sit on the small”.
It reflects that intellectual property rights are at a watershed. There’s an increasing
During the time period up until 2020, society spent vast resources in the attempt to
protect the intellectual property rights against pirate copying25. The internet sup-
pliers were enjoined to monitor the information flow to and from their clients and
to report clients who were guilty of pirate copying. The expenses for this “police
activity” was brought on to the clients, which led to higher prices on bandwidth
internet. Paradoxically, the expenses often exceeded the losses that the holders
of the intellectual property rights were supposed to have had due to pirate copy-
ing. In the end, the steps proved futile, because they didn’t make an appreciable
difference to limit pirate copying. It was easy for dedicated pirates to share files
on encrypted websites that you could only enter through a complicated web of
anonymous routers26, and small time copiers just made sure to share files directly
between computers, mobile phones or other hardware without use of the internet.
Only when pirates attempted to make money on copies was it possible to get them
by following the money. That type of pirates weren’t liked by many so they were
in general, quickly reported by other internet users entirely without using the more
organized surveillance systems. If people wanted a free copy of something with a
digital content, they could get without a problem.
This doesn’t mean that musicians, authors and other artists have stopped to publish/
release material in digital form. Firstly, many clients choose to pay, even though they
can get a copy, because they want to support the artist. This especially applies when
most of the money goes directly to the artist without too many expensive intermedia-
ries. The payment is not always directly linked to the individual product, many choose
at intervals to use services such as Flattr27 in order to donate money to the artists,
they like. Secondly, an increasing number of artists consider digital publications to be
adds for concerts28, to authors, digital books are adds for talks and signing physical
books, and to the visual artist, an original painting is worth more, the more people
who have seen a digital copy. In addition, many artists in particular make money on
commissioned work, and that kind is easier to get, if you are already known in ad-
vance, for example via free sharing of their earlier works on the internet.
The losers are not the artists, who on an average actually make more money than before, but
“the intermediaries” such as publishing firms, record companies and stores. The film industry
is doing quite well, because people haven’t stopped going to the movies, even though they
have access to free pirate copies. In spite of continuously more advanced home cinemas,
it’s still an entirely different experience to go to a real movie theatre with hundreds of other
people29. Narrow films are actually doing better than before, because the advertising proceeds
from free distribution on the internet provides bigger proceeds than the sale of movie theatre
tickets and DVDs.
25 www.tinyurl.dk/15130
26 www. Torproject.com
27 www.flattr.com
28 www.tinyurl.dk/11617
29 http://boxofficemojo.com/yearly
The panel is for the most part predominantly in agreement, when it comes to this
statement. Recent years have encountered several conflicts between states and en-
terprises regarding the right to distribute information, for instance, The French courts
has ruled a heavy fine against Google for putting authors’ books on Google Books
and in Italy, a judgement has been passed against YouTube for having released a
video showing pupils making fun of an autistic child. The Swedish lawsuit against the
file sharing service Pirate Bay can also be viewed as an example of this trend.
”Knowledge is power”, Francis Bacon wrote 600 years ago, and it is not less true
today, where the amount of formalized knowledge has exploded and where the old
days’ barter economy has to a wide extent been replaced by knowledge economy.
In 2020, you see examples of conflicts between states, enterprises and organizati-
ons about the access, the control and the right to information on a daily basis. The
point of the conflict is typically one of the following:
Knowledge, art, entertainment, and software have a certain value to the ones using
it, and there are individuals, enterprises and organizations who would like to make
money on communicating that type of valuable content to the users. Conflicts oc-
cur when there’s disagreement about who should make money on this communica-
tion. The ones creating the content, the ones adapting it, or the ones who distribute
it. Conflicts also occur when there’s disagreement about who has the right to
communicate the content and what this right should cost. In a world with conti-
nuously more players and constantly more channels to distribute content, more of
this type of conflicts have surfaced.
Power brokers have traditionally seen it to be part of their task to protect the
population against information or other content of ”an unfortunate” nature, whether
it is about extremist propaganda, illegally copied content or content of an immoral
character, for example porn, violence and gambling. Naturally, this creates conflicts,
partly with companies and organizations wanting to pass on that type of content,
partly with citizens who want to receive it. In a time, where enterprises are interna-
tional and where citizens to an increasing extent demand the freedom to decide
for themselves what type of information they have access to, such conflicts have
become more common.
In 2020, you’re still far from finding a clarification of the conflicts, but step as the
conflicts become more frequent and loud, they also become more and more trivial
– because it has in fact proved to be impossible to control the access to knowledge
and content.
Statement 3
”In 5 years, the Pirate Party will not be the parliamentary foundation
of at least 10 governments in Europe.”
The majority of the panel did not think that the Pirate party in 5 years time will
achieve a substancial amount of political influence – and half were positive. That’s
hardly a surprising result. The Pirate Party represents a radical new political line of
thought that’s difficult to place on the traditional right/left axis. The party will probably
be more marginalised in the parliaments than the extreme right and left are now.
Since the Swedish version of the Pirate Party won two seats in the European Par-
liament by getting more than seven percent of the votes cast, the party’s divisions
have gained ground in several countries with seats in national parliaments. In 2015,
the Pirate Party is among others represented in the parliaments in Sweden, Finland,
Norway, Holland, Germany and the UK. In spite of the support from the large group
of voters, the party has, however, not achieved any political influence worth mentio-
ning, seeing that it is being given the brush-off by most other parties, who consider
them to be frivolous or outright dangerous. The role of the party is especially to play
the part of the “watch dog” and to draw attention to when Bills can lead to restric-
tions in the free access to knowledge and culture or to more surveillance or other
erosion of the peace of privacy.
The positions the Pirate Party stands for have, on the contrary, significant diffusion
on the internet’s informal forums, where it isn’t difficult to find views supporting the
protection of the openness of the internet and that the copyright legislation ought
to be revised in such a way that it matches reality on the internet better. These
positions have especially gained ground after various anti pirate acts, which were
passed in the beginning of the 2010’s, have made life more difficult for internet
users, without otherwise limiting pirate copying in particular. The fact that the posi-
tions haven’t produced corresponding political support is among other things due
to the party being viewed as a single cause party without a more extensive political
programme. The name itself of the party also deters many from voting for them, but
At the election for the European Parliament in 2014 the Pirate Party however, gains
territory to get eight seats and this makes many realize that they are not just here
today and gone tomorrow, but they are a long-term sustainable movement. There are
several traditional parties, who start to adopt more of the Pirate Party’s less radical
causes in their own programmes, maybe in the hope of attracting more voters sym-
pathizing with the Pirate Party’s causes, but who get deterred from the radical image
of the party. Maybe the end result will be that the Pirate Party “triumphs itself to de-
ath” in the sense that the party’s values gain ground without the party itself doing so.
Statement 4
“In 10 years, the majority of professional record companies are
discontinued or have gone bankrupt. Instead, networks of amateur,
semi-professional and fully professional artists distribute and pro-
mote their music for free through networks.”
The main part of the panel found this unlikely, but a large minority thought it likely.
There is no doubt that the traditional, professional record companies are challenged
by the internet and the technological development. If they want to survive, they
have to transform and find new business methods.
In the first decades of the new millennium, the professional record companies faced
pressure from two sides. On the one hand, companies were increasingly boycotted
by music customers, who found the traditional record format expensive and inflexible
and who had easy access to pirated copies and cheap or free downloads. On the
other hand, a growing number of musicians thought that the record companies were
cutting an unreasonably big slice of the pie when records were sold, and because of
this, they starting selling music directly to their fans or even gave digitized music away
in the hope of attracting more customers to concerts, which the musicians themsel-
ves earned more on – and this tactic turned out to be valid30. The record companies’
former dominance of the music industry derived from their solid grip on the produ-
ction and distribution of recorded music, and they hence found it easy to determine
conditions and prices for selling music. The rise of the internet and personal compu-
ters pulled the rug out from under this dominance. Now, it was possible for musicians
to get directly in touch with their fans all over the world, and the music users became
able to make and distribute copies of music at next to no cost.
As early as 2010 it was clear that things couldn’t go on as before. In spite of a sig-
nificant growth in paid music downloads, the record companies had lost half their
turnover during the noughties. Attempts to limit piracy through copy protection and
30 www.tinyurl.dk/11617
Rapport: UDE AF CONTROL / MAJ 2010 / www.iff.dk 47
severe punishment largely failed. The very strict international copyright agreement
ACTA also failed in achieving the desired effect, and the difficulties the regulations
created for ordinary citizens rubbed off as a negative view of the record industry,
which was seen as the ‘head villain’ behind the irritating and costly measures. Several
record companies, in particular among the small and medium-sized, realized that the
battle was lost – it was no longer possible to maintain the once lucrative business of
being middleman between musicians and customers. And so, these companies tried
to radically change their business models and hence improve their images.
The development is putting pressure on the enterprises to use new business mo-
dels. The consumers are often demanding things, such as assistance for navigati-
on, saved time and exceptional quality that cannot be made at home. The enterpri-
ses must therefore partly offer new products in several different versions and partly
be open to involve the users in the entire business process.
It’s not just a question of lowering the price to zero, but generally to adapt the en-
terprise to the new anarconomy logic.
The business models can be combined in a vast number of ways – and this list
isn’t exhaustive. Enterprises ought to become more conscious of these possibilities
and continue to experiment with them. Come up with new business models. The
elements below can hopefully become inspiring building blocks in that process.
This matrix is to present an overview of some of the possible business models that
exist in the anarconomic market:
Here the four business models
are presented in depth:
1. Make money on “for free”
To give things away for free may on the face of it seem like a difficult way to make money, but the business model
contains many alternative sources of income. Free products can for example result in purchases of additional (both
digital and physical) products, for instance if the clients pay for some of the service or for an extra service.
In addition, enterprises can give something away for free and get something else in return from the user:
/ Service as a counter contribution: for instance, ”Answer this questionnaire and get a free song!” or “Tip
off 10 of your friends and get access to this online application for a month!”
/ The popular online hard disc Dropbox writes “For every friend who joins Dropbox, we’ll give you both
250 MB of bonus space”. Moreover, see examples of enterprises paying consumers for spreading the
word to their friends in the paragraph regarding employment of user networks.
In addition, there are many business models, where the enterprises are beginning to give their core services or
primary products away for free, while they are making money off extra services.
*Look at the list in the box on page X that outlines a long series of specific examples of different extra services
that the consumers and the market have a demand for and that enterprises can make money on offering.
/ Mass co-operation (also called peer to peer production) and open source technology (the Wiki economy,
Linux, Open Office) used in the communication and production process saving money and time.
/ Enterprises can share their earnings with free agents, for example the users, who help to sell the service
or product on. Examples of shared earnings:
/ The enterprise pays the user for each friend that the user gets to buy the service. This is for instance employed
in affiliate marketing. Here, the affiliate programme is “Amazon Associates” a known and successful example
http://bit.ly/cJmOGI.
/ The user is paid for the content that the user produces on the website of the enterprise, depending on the
popularity. Both www.associatedcontent.com and www.sswug.org sell content, where individuals are paid
to write articles about specific topics. On www.sswug.org, the user gets “royalties”, when his or her article
becomes popular.
/ Payment for creating traffic/business on the vendor’s website, typically by listing or selling the products on
another website or by linking to product reviews http://bit.ly/d5i4PA
/ The user him- or herself sells the service online (through his or her own selling system)
/ The user tailors the vendor’s product and now sells it on as his or her own (White Label). Social Media
Monitoring Service “ScoutLabs” (http://bit.ly/8ZOzdL) is a good example of this. They are selling solutions
to offices, which then resell the service to their clients using their own logo.
The diversity increasing on the internet in the shape of groups, networks, languages,
virtual worlds, relational forms,
and to what may seem like an infinite extent.
During the
ten seconds,
it has
taken you
to read
this far
The content output will be affected by the context that the maker (the
user) is in: salsa dancer one moment,
petanque player the next and later the analyst reflecting about the
most recent conference
and finally a father searching for knowledge about his son’s disease.
navigation / find what they’re looking for fast / make sense of the
wast ocean of online conversations
/ put knowledge into
action
1. 2. 3.
The computer facilitates Man facilitates A fusion between computer
navigation navigation and man facilitated navigation
for example Google and for example network based – artificial intelligence,
other search engines. navigation in knowledge and semantic web etc.
Tools for monitoring social networks fulfilling different This last possibility lies
media. Analysis of statistics, needs at different times. farther into the future.
network analysis etc. Pitfalls: group thinking Pitfalls: too uncertain, too
Pitfalls: has no sense of the and infinite possibilities may technically complicated to be r
”real human voice.” result in weakened innovati- ealistic within a foreseeable
ve force and will just provide number of years.
“more of the same”.