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JOB DESCRIPTION

Job title: Performance Analyst

Department: Performance

JOB DESCRIPTION Job title: Performance Analyst Department: Performance Place of work: Whittington House, 19 – 30

Place of work: Whittington House, 19 – 30 Alfred Place, London, WC1E 7EA

Responsible to: Head of Performance

Main purpose:

Working as part of the Performance team to provide accessible information and insight, and the tools necessary to facilitate performance management and continuous improvement across the organisation

Principal contacts

Internal:

Head of Performance, Director of Business Operations, Head of ICT, Information

Systems Developer

External: Access Accounts, SystemHOST

Key responsibilities:

  • 1. Manipulating the Foundation’s databases, to ensure that data is accessible for performance reporting purposes.

  • 2. Systematically establishing SQL views to facilitate the management of operational and strategic performance indicators.

  • 3. Utilising information systems to optimise the Foundation’s project management and performance information, and increase efficiency

  • 4. Creating conceptual data models from Football Foundation information systems and implementing solutions under hybrid Agile software development methodologies.

  • 5. Ensuring that database normalisation processes are applied to Foundation information systems, to provide tangible reductions of redundancy and dependencies

  • 6. Undertaking SQL performance analysis and monitoring, to solve performance bottlenecks and improve response & reliability through architectural and data storage advancements

  • 7. Extracting useful information from legacy data sources.

Other activity

  • 8. Undertake duties as can be reasonably expected to ensure the smooth running and efficiency of the department

  • 9. Carry out duties and responsibilities of the post at all times in compliance with Foundation policies – especially Equal Opportunities and Health & Safety

6. Undertaking SQL performance analysis and monitoring, to solve performance bottlenecks and improve response & reliability

PERSON SPECIFICATION

Job title:

Performance Analyst

Department:

Performance

Qualifications

  • 1. An undergraduate Degree or equivalent.

Knowledge

PERSON SPECIFICATION Job title: Performance Analyst Department: Performance Qualifications 1. An undergraduate Degree or equivalent. Knowledge
  • 2. An understanding of performance management and how performance indicators can be used within an organisation

  • 3. Exceptional, demonstrable knowledge of Microsoft SQL Server 2000 through to and including 2008

  • 4. An understanding of the analysis and interpretation of data and its application in a business context.

  • 5. An understanding of Microsoft Windows Server Operating systems (2000/2003/2008R2) ,including Active Directory

  • 6. Ability to articulate and implement a robust SQL backup and restore strategy (full, system, user and transactional)

  • 7. An understanding of hierarchical security structures and how to implement levels of control & access.

  • 8. Capability of migrating databases (version to version / platform to platform)

Experience

  • 9. Extensive experience of using SQL, particularly for reporting purposes.

    • 10. Well-versed in the development of tools to analyse and report on data for business intelligence, using the most appropriate software (e.g. Crystal Reports, Dashboards, SSRS, SSAS, Excel etc)

  • 11. Experience of providing information systems to a variety of audiences.

  • 12. SQL performance analysis and monitoring; solve performance bottlenecks and improve response & reliability through architectural and data storage advancements

  • 13. Experience of creating scripts, stored procedures & DTS packages to facilitate data interoperability & integration across multiple data sources (internal & external)

Skills and abilities

  • 14. Self motivated and pro-active, with ability to work autonomously, but also as part of a small team.

  • 15. Exceptional interpersonal skills; able to communicate technical matters, both verbally and in writing, to non-technical members of staff.

  • 16. Strong time and capacity management skills; able to work across the organisation on multiple projects simultaneously, managing expectations and prioritising workloads.

  • 17. Adaptable to change; able to respond to shifting requirements and priorities

  • 18. Well organised and structured approach to work with good attention to detail.

  • 19. Project management skills – preferably a formal project management qualification (e.g. Prince2)

11. Experience of providing information systems to a variety of audiences. 12. SQL performance analysis and