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CALOOCAN CITY GOVERNMENT

OFFICE OF THE CITY MAYOR

BUSINESS PERMITS AND


LICENSING OFFICE
OUR VISION
To become a model of excellence among the departments of
the City Government widely recognized for its dedication and
commitment to public service through a dedicated, highly trained
and motivated workforce that promotes integrity and
professionalism.
OUR MISSION
To provide the public with the highest level of service in an
efficient, courteous, and competent manner in order to create an
environment that encourages economic development and
promotes investment in the City of Caloocan.
FUNCTIONAL STATEMENT:
Regulate and monitor all business establishments operating in the
City to ensure their compliance with applicable laws, standards,
issuances, laws and regulations.

FRONTLINE SERVICES:
ISSUANCE OF BUSINESS STATUS CERTIFICATION
Who may avail of the service?

Taxpayers
Applicants for Social Services
National Government Agencies
Local Government Offices
Private Companies

What are the requirements?

Letter-Request addressed to the Chief of Office


Official Receipt of Payment for Certification

Duration: 17 Minutes
DURATIO
N OF
ACTIVITY

PERSON(S) IN-CHARGE

File letter-request with Business


Permits and Licensing Office (BPLO)

1 minute

Felman V. Pagtalunan
Alan Bartolome
Roderick Pablo

Verification of Records

5 minutes

STEP

APPLICANT

STEP
1
STEP
2

SERVICE
PROVID
ER

City
Treasurers
Office

FEES

FORM

For Patient: Php 20.00;


For National and Local
Government Offices: Php
20.00
For Private Companies or
Individuals: Php 100.00

Order of
Payment
Form

FEES

FORM

Florante Enriquez
Catherine Ann Torres

STEP
3

Payment of Fees

STEP
4

Preparation and Printing of


Certification

6 minutes

Ma. Ethel Christine S. Din

STEP
5

Releasing of Certification

6 minutes

Felman V. Pagtalunan
Alan Bartolome
Roderick Pablo

Collection Clerk

ISSUANCE OF TRUE COPY OF BUSINESS / MAYOR'S PERMIT


Who may avail of the service?

Taxpayers of Caloocan City

What are the requirements?

Official Receipt of Payment for a Certified True Copy


Original/Xerox copy of Business/Mayors Permit

Duration: 5 Minutes
STEP

APPLICANT

SERVICE
PROVID
ER

DURATIO
N OF
ACTIVITY

PERSON(S) IN-CHARGE

Felman V. Pagtalunan
Alan Bartolome
Roderick Pablo

STEP
1

Submission of Documents

STEP
2

Payment of Fees

STEP
3

Verification/Counter Checking of
Documents

2 minutes

Michelle T. Esmao

STEP
4

Certification of True Copy of


Business/Mayors Permit

1 minute

Atty. Emmanuel Emilio P.


Vergara Michelle T. Esmao

STEP
5

Releasing of Certified True Copy

1 minute

Felman V. Pagtalunan
Alan Bartolome
Roderick Pablo

1 minute

City
Treasurers
Office

Collection Clerk

Php 20.00/certified true


copy

Order of
Payment
Form

FEES

FORM

Php 100.00

Order of
Payment
Form

ISSUANCE OF MAYOR'S PERMIT ON OCCUPATION


Who may avail of the service?

Employees of Registered Establishments in the City of Caloocan

What are the requirements?

Birth Certificate
Photo Copy of any of the following: Police / NBI Clearance
Health Certificate issued by the City Health Office
1x1 Picture

Duration: 25 Minutes
SERVICE
PROVID
ER

DURATIO
N OF
ACTIVITY

PERSON(S) IN-CHARGE

5 minutes

Marichu Tan

STEP

APPLICANT

STEP
1

Filling up of Application Form and


issuance of Order of Payment

STEP
2

Payment of Fees for Mayors Permit


on Occupation

STEP
3

Encoding of Information of the


applicant

10 minutes

STEP
4

Printing of Mayors Permit on


Occupation

5 minutes

Marichu Tan

STEP
5

Releasing of Mayors Permit on


Occupation

5 minutes

Marichu Tan

City
Treasurers
Office

Collection Clerk

Marichu Tan

ISSUANCE OF BUSINESS/MAYOR'S PERMIT


New Application (Low Risk)
Who may avail of the service?

Entrepreneurs / Business Organizations who wish to put up business in the City of Caloocan

What are the requirements?


1. Required documents for:
A. SINGLE PROPRIETORSHIP
Department of Trade & Industry (DTI) Registratio

B. CORPORATION / PARTNERSHIP / FOUNDATION


Securities & Exchange Commission (SEC) Registration
Articles of Incorporation / Partnership
C. COOPERATIVE
Cooperative Development Authority (CDA) Registration
2. Barangay Clearance
3. Community Tax Certificate (Cedula)
4. A. If Place of Business is OWNED Xerox copy of Original / Transfer Certificate of Title
(OCT/TCT)
B. If place of business is RENTED Xerox copy of Contract of Lease
5. Public Legal Liability Insurance
6. Picture of Establishment with sketch of location
-outside view with SIGNBOARD
- Inside view
SPECIAL REQUIREMENTS:
Financial Institutions (Banks / Pawnshops / Foreign Exchange Dealer / Money Changer /
Lending / Remittance Agents)
BSP Certificate of Registration or Authority to Operate
Bank Deposit Certificate (P 500,000.00)
Employment Agency / Manpower / Recruitment
For Local Employment only DOLE Registration
For Overseas Employment - POEA Registration
Security Agency: PNP License to Operate
Water Station
Potability Test
Physico-Chemical
Permit to Operate from DOH
Drugstore
BFAD License to Operate
PRC Certificate of Pharmacist
Repair Shop
DTI Accreditation
Birthing House/ Maternity
Philhealth Accreditation
Warehouse
Main Office Permit
Franchised Business:

Franchise Agreement

*Order of payment, Application Form and other documents stated above


Official Receipt, Sanitary Permit, Application Forms and other documents stated above
Official Receipt, Sanitary Permit, Application Forma and other documents s
Business/Mayors Permit, Official Receipt, Sanitary Permit, Application Form and other documents stated above

Duration: 50 minutes
STEP

APPLICANT

SERVICE
PROVID
ER

DURATIO
N OF
ACTIVITY

PERSON(S) IN-CHARGE

FEES

FORM

Felman V. Pagtalunan
Alan Bartolome
Roderick Pablo

STEP 1
ASSESSME
NT

STEP 2
Payment of Assessed Fees
PAYMENT

Florante Enriquez
Catherine Ann Torres

Receiving of verified and duly


accomplished application
form and other required
documents for Encoding and
Assessment/Computation of
tax and regulatory fees;

25 Minutes

City
Treasurers
Office

Application
Form

Leonila D. Asistio, Maria


Jean Sanchez, Florecita
Crudo, Teresita Pulmano,
Michelle Esmao, Ma.
Verena Mendoza, Marelyn
Galing, Ma. Corazon
Arcadio, Adelina Cano,
Gloria Sibal

Collection Clerk

Variable based on capital,


type of business, number of
employees and area of
business

Tax
Assessment
/ Billing
Form

STEP 3
Receiving of Application with
complete requirements for
Printing and Releasing of
Mayors Permit on Business

RELEASIN
G OF
BUSINESS
/ MAYORS
PERMIT

Carmenlina F. Espiritu
25 minutes
Ma. Ethel Christine S. Din
Noel Sanchez

New Application (High Risk)


Who may avail of the service?

Entrepreneurs / Business Organizations who wish to put up business in the City of Caloocan

What are the requirements?


1. Required documents for:

2.
3.
4.
5.
6.

A. SINGLE PROPRIETORSHIP
Department of Trade & Industry (DTI) Registratio
B. CORPORATION / PARTNERSHIP / FOUNDATION
Securities & Exchange Commission (SEC) Registration
Articles of Incorporation / Partnership
C. COOPERATIVE
Cooperative Development Authority (CDA) Registration
Barangay Clearance
Community Tax Certificate (Cedula)
A. If Place of Business is OWNED Xerox copy of Original / Transfer Certificate of Title
(OCT/TCT)
B. If place of business is RENTED Xerox copy of Contract of Lease
Public Legal Liability Insurance
Picture of Establishment with sketch of location
-outside view with SIGNBOARD
- Inside view

ADDITIONAL REQUIREMENTS:

Mfg/Dealer/Importer of TOYS
License to Operate from Bureau of Health Devices & Technology (BHDT) of DOH
Gasoline Station
Cert. of Compliance (COC)
Dept. of Energy
LPG Dealer/Retailer - Standard Compliance Cert. (SCC), Dept. of Energy
Guns & Ammunition - PNP Clearance
Advertising - Building Permit
Videoke Bars/Clubs - Health Certificate, Occupational Permit
Learning Institution - Department of Education Registration
Transport Service - LTFRB Franchise
Pest Control - Fertilizer and Pesticides Authority
General Contractor - PCAB License
Car Washing - Clearance / Permits from Laguna Lake Development Authority (LLDA)
Rice Dealer - National Grains Authority
Chemical Mfg./Dealer/Storage - PDEA License to Handle Controlled Precursors and Essential
Chemicals
Soap/Cosmetics Mfg./Dealer - BFAD License to Operate
- Certificate of Product Registration
Customs Brokerage - Bureau of Customs License
Video Rental Services - Videogram Permit
Real Estate Lessor - Occupancy Permit
Mining Industry - DENR Clearance
Messengerial and Courier Services - DOTC Permit
Telecommunications Services - National Telecommunications Commissions Clearance (NTCC)

SUBJECT TO LOCATIONAL CLEARANCE


1. Manufacturing
2. Internet Caf / Computer Rental
3. Billiard Halls
4. Gas Station
5. LPG Retailer/Dealer
6. Lotto
7. OTB
8. KTV / Bars
9. Malls / Commercial Complex
10. Cemetery / Columbarium / Mortuary
11. Slaughter House

12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.

Bus / Jeepney Terminal with DPSTM Clearance


Junkshop / Scrap material with DPSTM Clearance
Trucking Service with DPSTM Clearance
Vulcanizing / Galvanizing with DPSTM Clearance
Auto / Truck Repair Shop with DPSTM Clearance
Machine Shop
Cell Site
Funeral Parlor
Car Wash
Schools
Silkscreen Printing

Duration: 1-3 days


STEP

APPLICANT

SERVICE
PROVID
ER

DURATIO
N OF
ACTIVITY

PERSON(S) IN-CHARGE

FEES

FORM

Felman V. Pagtalunan
Alan Bartolome
Roderick Pablo

Receiving of verified and duly


accomplished application
form and other required
documents for Inspection,
Encoding and Assessment of
Tax and Regulatory Fees

1-2 days

STEP 1

Inspectors: Ryan T.
Santos, Joselito Alcaraz,
Jr., Raul Gonzales,
Emmanuel C. De Regla,
Rene Ontimare, Renato
Dela Cruz, Alan
Bartolome, Roderick
Pablo, Bayani Yang, Cesar
Estrella and Roxanne
Iglesia

Application
Form

Encoders: Florante
Enriquez
Catherine Ann Torres

ASSESSMEN
T

Assessors: Leonila D.
Asistio, Maria Jean
Sanchez, Florecita Crudo,
Teresita Pulmano, Michelle
Esmao, Ma. Verena
Mendoza, Marelyn Galing,
Ma. Corazon Arcadio,
Adelina Cano, Gloria Sibal

STEP 2
Payment of Assessed Fees

City
Treasurer
s Office

Collection Clerk

PAYMENT

STEP 3

Receiving of Application with


complete requirements for
Printing and Releasing of
Mayors Permit on Business

RELEASING
OF
BUSINESS /
MAYORS
PERMIT

25 Minutes

Carmenlina F. Espiritu
Ma. Ethel Christine S. Din
Noel Sanchez

RENEWAL OF BUSINESS/MAYORS PERMIT


Who may avail of the service?

Registered Business Taxpayers

What are the requirements?

Business Permit of the preceding year

Tax Bill and Official Receipt of the preceding year


Barangay Clearance for the current year
Fire Safe Inspection Certificate

Variable based on capital,


type of business, number of
employees and area of
business

Tax
Assessment
/ Billing
Form

Locational Clearance
Public Liability Insurance
Community Tax Certificate (Cedula)
Authorization Letter to act on behalf of the owner
Other requirement as required per nature of business

Duration: 39 minutes
STEP

APPLICANT

SERVICE
PROVID
ER

DURATIO
N OF
ACTIVITY

PERSON(S) IN-CHARGE

FEES

FORM

Felman V. Pagtalunan
Alan Bartolome
Roderick Pablo

STEP 1

Receiving of duly
accomplished application
form and other required
documents for
Encoding and
Assessment/Computation of
tax and regulatory fees

ASSESSME
NT

STEP 2

Payment of Assessed
Fees

PAYMENT

STEP 3

Florante Enriquez
Catherine Ann Torres
16 minutes

City
Treasurers
Office

Collection Clerk

Variable based on gross


receipts

Tax
Assessment
/ Billing
Form

Carmenlina F. Espiritu

Receiving of Application with


complete requirements for
Printing and Releasing of
Mayors Permit on Business

RELEASING
OF
BUSINESS /
MAYORS
PERMIT

Application
Form

Leonila D. Asistio, Maria


Jean Sanchez, Florecita
Crudo, Teresita Pulmano,
Michelle Esmao, Ma.
Verena Mendoza, Marelyn
Galing Ma. Corazon
Arcadio, Adelina Cano,
Gloria Sibal

23 minutes

Ma. Ethel Christine S. Din


Noel Sanchez

AMENDMENT OF BUSINESS/MAYORS PERMIT


Who may avail of the service?

Registered Business Taxpayers

What are the requirements?

Letter-Request
Original Business/Mayors Permit
Deed of Sale or Transfer of Rights for Change of Ownership
For Change of Business Name - DTI Registration
For Change of Address - Barangay Clearance and Contract of Lease
For Change of Business Organization - SEC Registration (from Single to Corp.)

Duration: 20 minutes
STEP

APPLICANT

STEP
1

File letter-request with the Business


Permits and Licensing Office (BPLO)

SERVICE
PROVID
ER

DURATIO
N OF
ACTIVITY

PERSON(S) IN-CHARGE

2 minutes

Felman V. Pagtalunan
Alan Bartolome
Roderick Pablo

FEES

FORM

Payment of Fees

STEP
2

City
Treasurers
Office

Collection Clerk

STEP
3

Updating/Encoding of the necessary


information to amend/change

3 minutes

Florante Enriquez
Catherine Ann Torres

STEP
4

Recording and Releasing of


Amended Business Permit

15 minutes

Noel Sanchez

Php 100.00

Order of
Payment
Form

FEES

FORM

RECEIVING OF COMPLAINTS IN CONNECTION OF BUSINESS/MAYORS PERMIT


Who may avail of the service?

Concerned Citizens
Taxpayers

What are the requirements?

Complaint Form
Inspection Report on the part of Field Inspectors

Duration: 20 minutes
STEP

APPLICANT

STEP
1

Filling up of Complaint Form

SERVICE
PROVID
ER

DURATIO
N OF
ACTIVITY

PERSON(S) IN-CHARGE

2 minutes

Felman V. Pagtalunan
Alan Bartolome
Roderick Pablo
Catherine Ann C. Torres

STEP
2

Verification of Records

3 minutes

STEP
3

Inspection of the Nature of


Complaint

1 day

STEP
4

Delivering of the Notice of


Assessment

1 day

Ryan T. Santos, Joselito


Alcaraz, Jr., Raul Gonzales,
Emmanuel C. De Regla,
Rene Ontimare, Renato
Dela Cruz, Alan
Bartolome, Roderick
Pablo, Bayani Yang and
Cesar Estrella

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