PROJECT CHARTER

PROJEC CHARTER

Scope Business Problem

Describe the Business Problem

GENERAL INFORMATION
PROJECT TITLE:
PROJECT DESCRIPTION:
PROJECT OBJETIVE:
DATE:
PREPARED BY:

28 de Mayo de 2015
Ana Mara Rodrguez/Mara Camila Villarreal

ELEMENTO
What is the specific problem (Project Cantidad de aviones que no vuelan mas de seis
idea) affecting the success of your (6) metros.
business?
Who is the internal or external
customer most affected by this
problem?
Identify the Critical to Customer (CTX)
category (Quality, Delivery or Cost)
associated whit this problem.
Name the business metric associated
whit
this
problem
(existing
de aviones que no vuelan mas de 6 mts
BM =
management performance indicator)?
Total de aviones fabricados
Where is the problem occurring
(geographic or process location)?
When was the problem first observed
(specify month (year)?
How much? What is the extent or
magnitude of the problem as
measured by your business metric?
How do you know this is a problem?
What target is not being met?
Write the Problem Statement in
sentence format using the template
<What/Where/When/How Much/How
do you know>.
What is the output product or service
delivered to the customer related to the
business problem?
Name the business process delivering
the product or service. Think in terms
of a process that can be mapped

Fabricacin del producto.

Febrero/2015
36% de aviones que no vuelan mas de seis (6)
metros.
Incumplimiento de la meta de vuelo

Aviones

Fabricacin del producto

PROJECT CHARTER

Develop a high level (macro) Process

Map of the above business process.
This typically includes 5 to 7 major
steps of a process.

Name the product or service features

(i.e., measurable characteristics) that
may need to be fixed to improve the
business problem. If more than 2
features are identified, the scope of the
project may be too broad.
What is wrong with the features named
above (i.e., what is the defect on this
measurable characteristic that does
not meet some requirement?
Name the Primary Metric, which
measures the identified defect. The
primary Metric will be used to measure
the success of the Lean Six sigma
project.

Deformacin en la punta del avin

MP=

Deformacin en la punta del avin

Total de aviones fabricados

Team Assignment

Financial Metric

Process Metric & Objective Statement

PROJECT CHARTER

Estimate the Baseline performance

level of this Primary Metric.
Can you estimate the Entitlement (best
short
term
observed
historical
performance) of this Primary Metric?
Yes or no? If so, what is the
entitlement performance level?
Name any Consequential Metric, which
measure
potential
negative
consequences
of
successfully
improving the Primary Metric.
Identify which sources of data (reports,
collection sheets, inspection points, et)
are available to measure the metric
above.
White S.M.A.R.T Objective Statement
as follows: Improve (primary metric)
from (baseline level) to (target level
70% toward entitlement) by (timeframe
MM? YYYY).
Who is the Finance Representative
assigned to value the financial impact
of this Lean Six Sigma project?
Identify any potential cost centers that
will be impacted by reducing this
defect.
Comment on application or extension
of this project across other areas or
locations of the organization.
Complete the Original Forecast (80%
confidence)
with
the
Financial
Representative.
Does the project scope/ complexity
require a Lean Six Sigma Belt? Specify
name
Identify the Process Owner (person
with primary responsibility for ongoing
operation of impacted process).
Identify the project team members
(typically 3-6 people who have a broad
level
of
expertise
or
process
knowledge).

Reducir la cantidad de deformaciones en las

puntas
de
los
aviones
producidos
mensualmente. Pasar de 20 deformaciones a 8
deformaciones al mes para el 20 de septiembre
del 2012
Ana Mara Rodrguez/Mara Camila Villarreal

Project Launch

PROJECT CHARTER

Identify the project approval team

(people required to approve the project
before it can be started). If required in
organizations project guidelines.
Obtain the necessary approval
signatures to launch the project.
Are there other process initiatives (in
work) that would be affected by this
project) If yes, what are they?