BSOP 434 Week 8 Final Exam - Version 2

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Page 1
Question 1. (TCO 10) What is the primary
difference between pilferage and theft?
Question 2. (TCO 10) With ___________, cost
objects consume activities, and activities consume
resources.
Question 3. (TCO 3) Rate structures deal with three
factors. Which of the following is not one of them?

Question 4. (TCO 3) Based on cost, speed, and

capacity, which of the following modes is most
suitable for high-value, low-volume products (may be
perishable or otherwise require urgent delivery)?
Question 5. (TCO 2) All of the following terms have
been used to refer to business logistics except:
Question 6. (TCO 2) The movement and storage of
materials into a firm refers to:
Question 7. (TCO 1) Stocks of goods and materials
maintained for satisfaction of demand are known as:
Question 8. (TCO 1) Reorder point (ROP) is defined
as the:
Question 9. (TCO 8) International freight forwarders
can provide a number of functions. Which is not one
of them?
Question 10. (TCO 8) Taxes that governments place
on the importation of certain items are known as:
Question 11. (TCO 7) Which of the following
statements is false?
Question 12. (TCO 7) Procurement and ________
are viewed as synonymous terms.
Question 13. (TCO 4) Logisticians and supply chain

managers have a particular interest in ____ taxes.

Page 2
Question 1. (TCO 4) The purpose of ____ zones is
to encourage business development in economically
depressed portions of a particular city.
Question 2. (TCO 5) ____ refers to materials used
for the containment, protection, handling, delivery,
and presentation of goods.
Question 3. (TCO 5) The basic unit in unit loading
is:
Question 4. (TCO 6) The order cycle is:
Question 5. (TCO 6) In general, there are ____
possible ways to transmit orders.
Question 6. (TCO 9) Spreadsheets represent what
general type of information management system?
Question 7. (TCO 9) ____ refer to a network of
satellites that transmits signals that pinpoint the
exact location of an object.
Question 8. (TCO 12) Which of the following is not a
basic type of demand forecasting model?
Question 9. (TCO 12) Successful implementations

of collaborative planning, forecasting, and

replenishment have resulted in 20 to 30%
improvements in forecasting accuracy as well as
____ to ____ % reduction in order cycle times.
Question 10. (TCO 11) A(n) ____ rate simplifies
each of the three primary rate factorsproduct,
weight, and distance.
Question 11. (TCO 11) The shipment size that
equates transportation charges for different weights
and weight groups is the ____ concept.
Question 12. (TCO 13) Throughput refers to:
Question 13. (TCO 13) ____ refers to a process
where a product is received in a facility, occasionally
married with a product going to the same
destination, and is then shipped at the earliest time,
without going into longer-term storage.

Page 3
Question 1. (TCO 4) How can advances in
technology and communication influence the facility
location decision?
Question 2. (TCO 9) Discuss the relationship

between automatic identification technologies and

point-of-sale systems.
Question 3. (TCO 9) Discuss the drawbacks of EDI.
Question 4. (TCO 12) Forecasting accuracy refers
to the relationship between actual and forecasted
demand, and accuracy can be affected by various
considerations. What is one of the challenges with
the analog technique?
Question 5. (TCO 13) Distinguish between
warehouses and distribution centers.
Question 6. (TCO 14) Why is there a high risk
associated with implementing Distribution Resource
Planning (DRP)?
Question 7. (TCO 3) How are carriers legally
classified?
Question 8. (TCO 6) What is pick-to-light
technology?
Question 9. (TCO 5) Examine the role of labeling in
logistics management. Why is it needed, how is it
used?
Question 10. (TCO 6) Examine the order picking

and assembly operations. Assess how and why they

are needed.
Question 11. (TCO 11) Compare and contrast the
the trade-offs between price and service possible
during rate and service negotiations.