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CrrY
I TNCUBAT|oN
upwind from the smokestacks then, in Doric-columned This is the headquartersof Tirrning Technologies,which last
manseson Millionaire's Row.The mansionsarestill there. yeargrossed$33.5million making an audienceresponse
You don't reallyapprehendhow desolateYoungstownhas systemusedin academicsettingsand on showslike Who
becomeuntil you pull offthe highwayand begin navigating Wantsto Bea Millionairei Tirrning beganin 2002,under
the potholesof SouthernBoulevard.Here'sa concrete-block Cosslert stewardship,in a small room at the incubator.Today,
conveniencestorewith barson the windows.On somestreets it has 173employees, who work amid airy,high-ceilinged
nearby,up to 40 percentofthe housesarevacant,and down rooms with exposedbrick wallsand aluminum ductwork'
the hill, 200yardsor so from the mayor'soffice,the brick, han- Cossleris especiallyproud that Turning stayednext door.
garlike Wean Steelplant standsvacant amid high, tawny grass. "In most businessincubators,"he says,"when companiesare
With a 13.7percentunemploymentrateand 3,500vacant successful, you graduatethem, and then they moveawayand
buildings,Youngstownis depressed, failedpostindustrial work in isolation.That'sa horrible idea.We'reopen-source."
America in distilledform. It's Cossler'shope that everyoneon the Thrning/Business
Keepdriving. Turn left onto the city's main drag,West Incubator campuscan shareideasby,say,advisingone another
FederalStreet,and then, eventually,you seesomethingweird: on how to displaywaresat a tradeshow,or participatingin
a newishgreenawning,printed with shiny metallettering. what he calls"your ba\ is ugly" meetings-that is, candid
YoungstownBusinessIncubator,it says.Inside is a guy,)im product-reviewsessions. He wantsTurning s triumph to rub
Cossler,who callshimself the incubatort "chief evangelist." off, and he wantsto reversea grim brain drain: For decades
Cossleris a scrappyfellow, 55 yearsold and sparelybuilt, now Youngstown'sbrightestyouthshavefled town. He wants
balding, with a habit of ducking out onto the streetto to call home what he calls"the Youngstowndiaspora,"to
furtively light cigarettes,his hands fluttering a bit ashe cups sprouta cerebrallocalculture and a computerindustry that
the match in the wind. cansupport5,000jobson theYBI campus.
Cosslerhasa rap about howYoungstownis perfectlysuited Cossleris by no meansthereyet. The sevencompanies
to becomea meccafor producersof business-to-business that sit besideTurning in the incubatorcollectivelyboast62
software."When you buy software,"he says,his voicea bit high employees. They arereluctantto sharerevenuefigures,but by
and nasal,"do you everturn over the box and say,'I wonder Cossler'sestimate,they grosseda total of about $3.5million
brightest
now,Youngstown's
Fofdeca_des
vouths
Q havefledtowri.Jim Cossler
wantsto callhomewhathesalls"the
Youngstown diaspora."
wherethis wasmade?'You don't! Nobody careswhere software in 2009.Still,thereareintimationsof glory.Youngstown's
is made.And you can makesoftwarein Youngstown,Ohio, U.S.representative,Tim Ryan,keepsan office inside the
inexpensively.You can hire a softwareprogrammer in incubator.In the pastsevenyears,he has securedmore than
Youngstownfor $50,000,and that'sa goodsalar/' $23 million in federalgrants for tech projectsinvolving YBI's
Cosslerhasbeen the CEO of the BusinessIncubator since portfolio companies.
1998.The Stateof Ohio now giveshim $375,000eachyear, Meanwhile,Cossleris schemingto expandthe campus,
and he usesthe money exclusivelyto nurture tech-related which includesthreebuildingsand 83,000squarefeet.He
companies.The YBI housessevenstart-upsand givesthe gaveme a tour, pointing first at a weatheredbrick ware-
neweronesfree rent, free utilities, and freeWi-Fi and phone house-Furn itureland of Youngstown, read the fading sign-
service.It alsogivesguidanceto nine companiesthat sit off- and then at an open pit alongsideWestFederalStreet.
campusin greaterYoungstownas they developtech products. "Here,"he said,gazingdown, "we'regoing to build a bocce
A framed photo outsideCossler'soffice,by the elevator, court, or maybea barbecueareawhere everyoneon campus
bespeaksthe dream. It capturesthe original Microsoft team in can mingle."
1978-aba\-faced, beak-nosedBill Gatesflankedby several Wewereout on the sidewalk,and it waswinter.A scrim of
furry-beardedhippies.At first, it registersasa little absurd. windblown snow skitteredabout,accentuatingthe bleakness.
But attachedto the YBI building is a symbol of hope-a But still, therewasa new martini bar nearbyand a swankItalian
brand-new30,000-square-foot building in chromeand glass. restaurantthat YBISworkersnow frequentat lunchtime.And if
8 8 r N c .i M A 2Yo 1 o
you squinted a bit, you could
actuallyseeit happening-the
rebirth of Youngstown.
Youngstowndied on September
19,1977.That wasBlackMon-
day.Forty-one hundred workers
at the Campbellplant of
YoungstownSheetand Tube,the
city's biggestemployer,showed
up that morning to learnthey
had beenlaid ofl permanently.
A spirit of fearand anomiehad
beenseepinginto Youngstown
for years,asthe U.S.steelindus-
try withered and the local
foundries,onceownedby the
lions of Millionaire'sRow got
soldoff to out-of-town con-
glomerates. Nou despairsetin.
By the early 1980s,Youngstown
had one of the highestarson
ratesin the country.Sheetand
Tube had shutteredanother
plant.U.S.SteelandRepublic
Steelleft Youngstown,too. All
told, greaterYoungstownlost
about 50,000jobs in steeland
reiatedindustries.
It was a story that repeated
itselfall overthe rust belt,but
Youngstownwasparticularly
demoralized-and tiagmented.
In his recentbook,Why the
GardenCIub Couldn'tSave
Youngstown, organizational
theorist SeanSaffordcelebrates
how Allentown,Pennsylvania,
a similarly ravagedsteeltown, tt.
;i i tl:,',,i t!,,l'I r.Li:-',,iiIl.:l
reinventeditselfin the 1980s,as Youngstown's strategy for prosperity in thepost-steel
eraincludesa controlled _Butit stillhas
shrinkage.
"community-baseddivisions" the aichitecture andpublicspacesof thevital,much-largercityit usedto be.Thisis WestFederal
Street, a coupleof blocksfromtheYoungstown BusinessIncubaton
melted and city leadersformed a
"bridge acrossethnic, class,and
indeedgeographical divisions"
to developa new,diverseeconomydriven by tech start-ups. ing. "We are the oneswith the leastcommunity supPort."
Youngstown,Saffordwrites, was"balkanized."Membersof the Youngstownreservedits support,instead,for a onetimecol-
GardenClub didn't talk to entrepreneurs.A few power bro- legefootballstarwho hadapparenttiesto the Mob. In 1980,Iim
kers(namely,the GardenClub bunch) held the pursestrings, Traficantwaselectedsheriffof MahoningCounty.Audiotapes
marginalizingeveryoneelse.The placewaslorded over by the nabbedhim in clandestinechatswith a Mafioso,who eventually
Mafia and often calledMurdertown USA.And Jim Cosslerfelt handedhim an envelopecontaining$163,000in cash.Still,when
the sting. In2002,he told Saffordthat the city's mayor had Tiaficantwasindictedin 1982,for acceptinga bribe,he defended
neverevensetfoot in YBI's office."The community isn't himselfand opened,incredibly,by stating,"I fuckedthe Mob."
behindthe incubator,"Cosslersaid,in a raremoment of mop- His populistgustosangto bitter,disenfranchised Youngstown,
9 0 : l N C . r M A Y2 0 1 0
CITY l
TNCUBATION
iJHitTscE"6l[,?FEFf+!?fl
"' egla-ffit'frBi?ff
['E'$5[tt H$
1? fii,hesays
of thatl'
residentsof madeintroductionsfor us.We'vebeenvery cognizant
liouor storewherecriminalsgatheredand to help considered
get the city to pull down vacant build- In 2007,when Turning neededto expand'it
Ulii.*a neighborhoods The
usually, or vandal magnets' moving its headquartersio the suburbsof Youngstown'
ines--drughouses, who
"Kidd city im-posesa2.75 percentincome tax on everyone
oftenworks80 hoursa week.He signshis e-mails canbe
just hangingout' workswithin its bo;ndaries,and parkingdowntown
Defend,Pr(,and he is intenseevenwhenhe is force' "But we
he invited me to the Youngstown YMCA' where' a hasslefor Turning's largelysuburbanwork
Oneevening, workers said
ii y's young professionals gathered each weekto play took an informal pott,o"a 95 percentof our
i" *ia, ttr. "There'san
I expected a convivial gathering with, perhaps' a they liked working downtown," saysBroderick'
dodeeball.
i.ed tea on the sidelines. But no, the game was ugly' energy,a hoPe."
oitcfr.. of
his tar- Niw Cossleris trying to createYoungstown'snext Turn-
iCdd rh.t.d,he ball so hardthat he grunted,and one of
- riled that postgame, he was spoiling for a fight"'Did ing. In a strugglingcity,he is a sort of kingmaker'About
n o *r.*
teammate' 20 peopleapproachhim everymonth' trying to 'secure
iou Ltt mea faggot,No. 4?"he bellowedto Kidd's
spu.ein the incubatorby pitchingideasfor products'Many
"I wasjust sayinl" saidNo. 4, walking away.
of th. id.ut arejust plain bad-"they tend to self-select
v Afterward,overbeers,Kidd smirked,recallingthe tension'
out," as Cosslergently puts it-but still, Cossleralways
ln "That'sYoungstown!"he reveled."That'sYoungstown!What on the cusp
speaksasthough he is surroundedby geniuses
:d makesthisplaceis its blue-collarethicand its dysfunctionality' Zethus as "a companywhose
oi greatness.He describes
ii.r. rt, charactershere." ln time' Kidd told me about Paul
deJpand leading-edge knowledge of cloud computing
who runs
Dunleavy,the dauntlessco-ownerof a local gym
M A Y 2 0 l ot x c . 9 1
we'd
you did. Sayyou wanted to createsoftwarefor DSLR;
may just revolutionizehow we manageour electronrc
called find you programmers."
datuj'founded in 2003,Zethusmakesa platform that
ns the invintors left, theywere envisioningsoftware
cumulus::DocumentMatrix.One of Zethus'sneighbors Sevenweeks later'they beganworking
could aid video editing.
at YBI, BizVeo,makesan online platform that medical
in the InsPireLab.
patientscan use to download' say,medical-historyforms
or streamingvideo of their doctors discussingthe nuances
Urban theorist and author Richard Florida has identified
of open-heait surgery.The companyjust made its first Flor-
what he callsthe "three T!" of economicdevelopment'
sale,to a local hosPital. bestseller The Rise of the Creative Clnss
just iJu urgu., in his 2002
YBI's off-campuscompanies,combined'grossed "talent, technology, and tolerance'" By
a deep history' that tirban areas need
shy of $60 million last year,and some have venues that embrace "cultural' entrepre-
tulerance,hemeans
Still, it seemsthat Cossler'smain job is cheeringup a city hangouts'
neurial,civic, scientific,and artistic creativity'"Cool
with bad-self-esteemissues.In one open letter to the YBI experimental the-
the in other words: museums' microbreweries'
community, he soundsan almost therapeuticring' calling
in ourselves aters,and research labs.
incubator'lashining exampleof how disbelief
In thoseterms,Youngstowncould go either way' The
can and must be overcomethroughout NortheastOhiol I was
ruined steelmills hold a certain rust belt chic,and when
He wearsa short-sleevedYBI polo shirt virtually all the time' who had come back to the city'
there,I met artists and writers
evenin winter, and in his talks with young inventors'he taps romance of the place' There is a
enchanted by the pathos and
their potential deftly' with the indulgent patienceof a good Street-the Lemon Grove'
splendid new caf€ on West Federal
Little Leaguecoach. and
where the walls arehung with paintings from local artists
One afternoon,I satin asCosslermet with a 28-year-old from an old barn'
the floors are made of planks salvaged
photographer,RasulWelch,who wants to fabricateand sell
"
Thereis anolC-wqftdc-harmr
q'i !o toungstown'
fri-uilef -'t':'fflff-ll*XgiiHtrlgn
"follow focus" hardwarethat can facilitatevideo shooting on Thereis an old-schoolmuseum,the ButlerInstituteof Amer-
Art, that boastsEdward Hoppers and GeorgiaO'Keeffes
DSLRcameras.Welchs businesspartnerwasa half-hourlate' ican
And aswe all waitedfor him, Welchslumpedin his chair' in its permanentcollection,and thereis alsoa gayadvocacy
g.oup, Pride Youngstown-YoungstownStateUniversity'
He wasimpressivelyschooledon cameratechnology'but he
i"tti.-n .itt on a hillabove the downtown area'is a big and
seemeda little casualfor a guy on thin ice'"Charlesis a young faceit-not
buck just off the boat from Dubai," he said of his straggling
important Presence.But Youngstownis-let's
the sort of place where U2 is going to kick off its next tour'
mate."He went to the Universityof Cambridge,in England"' and it is
It is a smalf town, more homey than cosmopolitan,
He admitted he had done only one casualmarket study for
trying to fight its way back from a hauntedpast'
his mount: quizzingfive photographerfriends about his '
Skeptics hold that Youngstowncould be damnedby its his-
concept."Four of them hatedit," he said.
Cosslerhad a flashof doubt."Justbecauseyour mom and tory. Heike Mayer,a professorof urban planning atVirginia
notesthatYoungstownhas no track recordwith high
your girlfriend like your idea.'." he began'Then he changed Tech,
Beal tech. She adds,"Youcan't create5,000jobs out of nothing' You
iu.k.;t like you guys,"he said,after fabricator Charles
to connectto what'salreadythere,historically'Pittsburgh
finally showea.'i tite your pedigree.You havenice skill sets"' have
A moment later,he was offering the inventorsaccessto YBI's did that. It wasa steeltown, and it built highly specializedsteel-
Inspire Lab, a setof two ground-floor conferencerooms technologyfirms. But Youngstown,I don t know'"
shaied by about 20 start-ups so germinal that they are just Mayer has studied Oregon'sSilicon Forest,south of Port-
tinkering, nights and weekends.He alsoofferedthe gratis aid land, where a number of small tech start-upshaveemerged
"Even
of a lawyer*ho could help the inventorsincorporate'
"We in the shadowsof the local giants' Tektronix and Intel'
there,"shesays,"the start-upsdidn't create5,000 jobs'
could go to work for you tomorrow," he said'
"nJt," said Beal,"t don't know how we'd createjobs for YoungstownhasTurning, yes,but that won't generate15
Youngstown." spinoffs.If there'stwo successfulones,that would be good'
"Don't worry,"Cosslersaid."We'd morph you alongso PerhapsYoungstownneedsto lower its goalsand go after
92 r tttC. N4AY2010
CITY1
INCUBATION
:--,
amazing'
toldme."Themayoriswalk-on-water the-incu-
doing at
il ;;t mo* *hut they're
incubationisn't iust.
;;;";.'ih.t *alize that that
sPace'Andbecause
;;; il;g awaYfree as oPPosed
;;?"*inatei bYcommunitY'
thetechcompanies can
io , Uanks,
"",ionuf The bankersthere are
-.i *""a financing'
i"iiii.g to take a littleriskto getYoungstown
*til3lfiil;tebig question
is:willsoftware
Techstart-
.ompuni., srayin Youngstown?
venture capltat-
up, ur. often fundedby
qualnrsabout sellinga
."aVC firms haveno
some success
.ornpuny as soon asit achieves
outof town"'Wilt]ll:
itbeswept
happen''Y."li:,::1,:';ii
""Ji.nits
],?:':f,:T;:
ooisedto stayanclgrol
I am not
estansweris' I just don't know'
smarter than the market'"
""'nfong that
*ittt Hill' MayorWilliamsknows
that it can'tsrngte-
high teci is a gamble-and
"we're Pursurng
iu?a.aty t.t.ue Youngstown'
"buinot with the notion that
,.t*"r.;' n. says,
play
iliii;k steel'Manufacturingwill still
serviceindustry' too' We've
u .ot. t..., and the
g"i" centerdowntown that'semploying
".-."ff
650peoPlel'
d?
diversity'"Y.t
nyunut,owants tu.:^^,
we neect
says"'and
a manufacturingbase"'he
comPuters-that can
tobuild on that' But
image' The average satary
changeour
incubator is $58'000'
at thJbusiness
us' \Ate
That's a force multiplier for
'Ylt*if tt ot. kinds
\r of jobs here' And so
Yr, , ^l is atechie
He *unt urubc
wanr
canvas.
--^ returl
-^..,.neeswhoseethe cityasa kindof blank we're designing a city that
peoPle would
TvlerandJaciClarkare iounqrto*t ;;. ; t;;;i;q'apher
a,oroe c:ailJ
andactivistwho wrrtes l:l-::llili -"tt"T"i[r:Twastalkingaboula..
i'iltl'iirshi,Li'five-bedroomhouse'futivrenovated'for$1BB'000
who had just
Youngstownentrepreneur
to host LPGA tourna-
sprucedup three local golfiourses'
sort of work that often goesto India he says'"we've got
lowlevel tech jobs_the ments."vJuwan, *orri-.ru*
golf here?"
or china, like cusromer
support.,,
r'.;i. rlit icr ioulike hunting and fishing?
ir.
s- who is on l#e this year in Switzerland,is far """.uy. coming' Right in
But Mayer, i'ett.'ir"=siti*t * got ilton-John
tt't"",
good newsthut i,a, of latebee;;;;i;g centre' Elton |ohn!"
removedfrom the downto;;;";;;;'i' ut ti" covelli
v^,rnocrown.tn February,a b'renchpip. .un,rru.iu..r"
)u
dirge'
ah
:el- i*::',',ffiT$llffin'"'-:",XTiH*':iliF:1'-i"": - ::Tli.ddowntime,Iwanderedaboutt
lhat Proiectwill create:so blue-collar snow
Tillft;;;- a famousBruceSpringsteen
naturalgasextractlon. mv head:"Hereinaboutin
Motor, ,uia it *ouia".iiuna My sweetfenny'I'm sinkin
iobs.Eightdayslater,-Ger,.rul just '
.:""1*:#""'wafted
Youngstown/ Herein Youngstown/
to fit'
1
at itsLorclstown plant, outsideYo'rin-g"to*n' ioundtrackseems
l operations
and t,zoo job.. rn. ru.toi|;#' down'tn it' ai""t" andgloom'the on you'
up
bv addinga third shrn untilYoungstown's quietold
;Plendor
sneaks
en Meanwhile, nyunt g.u.it;o?y the Powers Audito-
employs4,500workers. *ross the' streetfrom YBI is
rn' rrcd Hill' thedean of CLve;:"#lt of Hollyrtood's
keepsstreamrng 'it"n' Uuiiifot $' -itlion in 1931by three
1i';ttV
attarrsprogram, f..t, Vou'grtoJri t u' natives'Thewood-
Univenity,surban tit;;i'f,-. wt'nt' uilit"is' who wereYoungsiown
L.
"There-s unprecedentea opti','i'^
momenturn.
M A y2 o 1 o 1 x g .r 9 3
I INCUBATION
CITY
work is wrought of Carpathian elm. The ceiling is covedand and shareeverythingthey learned."
gilded, as in a church, and hung with grand chandeliers. Until about 2005,Youngstownwasa hard sell to young
A few miles awayis Kravitz Deli, which hasbeenserving creativetypes.Now, though, there is a small community
corned beefsandwichessince1939.FounderRoseKravitz,now of tech peoplewho havecome back to their hometown,
94, still works six daysa week,eventhough sheis nearlyblind. to embracethe placeas though it werethe lost Holy Land.
Ethnicity still mattersin Youngstown,a city that lured The group'sguiding spirit is Tyler Clark, a 34-year-old
legionsof immigrants,mostly Italiansand EasternEurope- musician and Web-strategyconsultantwho servesasyBI's
ans,in its steelheyday.Myriad polish, Slovakian,and Ukrai- 'thief
imagination officer,"helping local businessesspruce
nian churchessell pierogison Fridays,and on Saturdaysat up their websites.Clark grew up in Texasand went to
one Croatian eatery,the Dubic palm Cafe,serverscarveup YoungstownStateUniversity;as an undergrad,he wasthe
whole smoked lambs on a backroom table,in full view of musicaldirector at the Youngstownplayhouse.He bounced
the diners.There is an old-world charm to youngstown,a around after graduation, living in suburbanVirginia and
we
"We're and offer passersbyfree milk shakes,"he said"'Maybe
asan adventure."We'reurban pioneers;'hetold me' polka music' I'm going to
could open the windows and blast
trying to bring a city back from the dead,and Youngstown going to get togetherall the
start a BoomerangInitiative. I'm
,,..dJ ro -.r.hl' Clark writes a blog, YoungstownRenais-
("For God's peoplewho moved back here,so we can talk about our
sance,that advocatesfor a livableYoungstown' I'll
mem- irorn.totn-and what we learnedwhile we were away'
sake,"he writes,"no more surfaceparking lots'") As a global knowledge to do
of vacant ask.Can we combine local trust with
ber of the group ResettleYoungstown,he takescare
good projects?"
vandals
houses,bo"ardingup the windows and doors to keep "
emcees fui.r, i talked to Tyler Clark, and he insistedthat the
out, and .'o.ry to often, at the Lemon Grove Cafe'he "There's
sees locals answeris yes."Youngstownis a laboratory,"he said'
Thinkers and Drinkers, a casualpowwow that You can make a dif-
not a lot of restrictionsand bureaucracy'
sipping pints asthey hashover questionslike-'How can
Statestudentsmore involvedin the ferencewithout a lot of effort"'
*.i.iG"ngstown
I went one night, he beganwith caution' Clark paused,and then crackedout a screwdrlverso
.o,i*unityiwhen
"Complainingis OK," he said,"but I don't want this to turn that he and I could flagrantly violate the law' We weretres-
passingour way into an abandonedl0-bedroom Tudor
into a bitch session."
mansionhe wastrying to keepstanding,in hopessomeone
would buy it. The househad a sheetof plywood over the
The Lemon Grove is Youngstown'smost progressiveand
front door. It looked out onto grassyWick Park' It was cold
outr€venue,and among regulars,there is a feelingthat the
and musty inside,and Clark wasdressedrather nattily for a
entrepreneursat YBI are irrelevant-alien to the Youngstown
burglar,in a long woolen overcoat,black pinstriped slacks'
revolutionand ensconcedon their own little islandof narcis-
a and a necktie.Wewalked up the stairs'The wallpaperwas
sism.At Thinkers and Drinkers' I met Howard Markert' 43'
peelingand gatheringinto piles on the floor, amid a blizz:;rd'
small-scalegreendeveloperwho had recentlyarrived' from
? 6 I t t t C ' M A 2Y0 1 0