PM Prepcast Answer and Exam Questions

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Questions and Answers (PMBOK

5)
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April 2016 update
Question
You are managing a telecom project. You have two teams reporting to you. One team is
responsible for equipment installation and the other team is responsible for commissioning and
testing the equipment. Both teams are working in parallel so that as soon as the installation team
finishes equipment installation at one site, they move on to another site for installation. This
allows the commissioning and testing team to start their activities on the newly installed site. The
reporting structure is such that each of the teams has five engineers and a separate team lead.
Each team member interacts with each other but only the team leads interact with you. Both
team leads also interact with each other to synchronize their operations. How many
communication channels do you have on your project?
A.) 33
B.) 23
C.) 42
D.) 78
Answer & Explanation
Correct Answer: A)
This was a difficult question wasnt it? Lets analyze the scenario to calculate the answer.
We have two independent teams. Each team has six members (five engineers and one team
lead). Each team member is interacting with each other so communication channels for each
team are (6)*(6-1)/2=15. And because we have two teams like this, the total is 2*15=30.
Both team leads are communicating with you so there are two communication channels for
this interaction.
In addition, because both team leads are interacting with each other, there is one additional
communication channel.
Therefore, the total communication channels on your project is 30+2+1=33.
Reference: PMBOK Guide 5th Edition, page 292
March 2016 Update
On your project, you handle known risks by performing the Plan Risk Responses process. Which of
the following would you use when you encounter unknown risks?
A. Risk Reserves
B. Risk Mitigation
C. Risk Transfer
D. Risk Acceptance
HINT: Unknown risks cannot be managed proactively.
All our questions are updated to the latest PMBOK Guide standard. Stop by at www.pm-
prepcast.com/freesimulator and try the PMP Exam Simulator free for 3 days. We also offer 110
free questions at www.free-pm-exam-questions.com. We are a PMI Registered Education Provider.
Answer and Explanation:
The correct answer is A.
Unknown risks are handled by applying risk reserves.
Last update: Feb 11, 2016
A content writing firm established a productivity figure of 10 pages/hour. This figure was
identified by a benchmarking firm specializing in the test engineering industry.
Every quarter the companys senior management conducts a management review of the
productivity figures. The latest productivity figures show that projects using word processing
software installed on the users PC were able to beat the target with a productivity of 15
pages/hour, while web-based content writing projects are at 5 pages/hour.
Senior management is not satisfied with the performance of the web-based projects and requests
an investigation with the help of the quality department. The goal is to understand why webbased content is missing the mark. After a detailed analysis the quality assurance department
issues a report illustrating the reason why some projects are exceeding the goal while others are
not.
Based on your understanding of benchmarking what are possible reasons for the above scenario?
A.) The benchmarking figures utilized were derived from a different industry
B.) The original benchmarking was done only for projects using locally-installed software and did
not include web-based development
C.) Project managers lack monitoring tools for project metrics in order to meet organizational
goals
D.) Benchmarking never works in a creative production environment
Question provided by The PM Exam Simulator: www.pm-exam-simulator.com
Correct Answer: A)
Benchmarking is an activity performed within the organization or across organizations to
compare data from similar projects/parameters. The content writing firm should have taken data
for the type of projects that it executes rather than picking up industry benchmarks on
productivity for a testing firm. Therefore The benchmarking figures utilized were derived from a
different industry is the best explanation of what is going on here.
The second best option to select would have been that The original benchmarking was done
only for projects using locally-installed software and did not include web-based development.
However, there are two problems with this answer: The scenario does not give us any indication
that the original benchmarking had indeed been performed like this and the fact that The
benchmarking figures utilized were derived from a different industry is a more generic and
therefore the better answer here.
The answer Project managers lack monitoring tools for project metrics in order to meet
organizational goals can obviously not be correct because the scenario discusses that we know
exactly what the actual results are, therefore the monitoring is in place.
Last but not least, Benchmarking never works in a creative production environment is not a
good answer, because it contains the word never. Always be wary of absolutes in answers.
Answers with always, never and other absolutes are usually incorrect, because project
management is never black and white.
Reference: PMBOK Guide Fifth Edition, page 239

Question: Which of the following Enterprise Environmental Factors does not influence the
Estimate Activity Durations process?
A. Duration Estimating Databases
B. Project Management Information Systems
C. Productivity Metrics
D. Published Commercial Information
HINT: All of the given choices are valid Enterprise Environmental Factors but which one of them is
not relevant to the Estimate Activity Durations process?
.
The correct answer is B.
All of the given choices are valid Enterprise Environmental Factors. However, the Project
Management Information System will not influence the Estimate Activity Durations process. We
do use project management software for scheduling (Scheduling Tools) during the Estimate
Activity Durations process but we do not use the Project Management Information System.
Conceptually, these two software applications are different and perform different functions.
However, you can find a software application that performs both of these functions, e.g. Microsoft
Project. For the actual PMP Exam you must remember that these two software applications are
different and perform different functions, i.e. one is for reporting and one is for scheduling.
Question: You just took over the management of an industrial construction project, which is in
the execution phase. You determine that your team is communicating directly with their client
companys peers. According to the Communications Management Plan, all client interaction
should be performed through the project manager. What is the potential reason for your teams
behavior?
A. The Communications Management Plan is not comprehensive
B. The Project Management Plan has not been shared with the team
C. The previous project manager is not a PMP
D. The Communications Management Plan was later updated
HINT: The Project Management Plan contains the Communications Management Plan.
The correct answer is B.
October 2015:
Question: Sandra is the vice president for a large software development company. She
has recently proposed a new game development project which has been strongly opposed by
another vice president. Which of the following conflict resolution techniques that conforms to the
PMI Code of Ethics and Professional Conduct should Sandra use to resolve the conflict?
A.) Forcing
B.) Collaborating
C.) Withdrawal
D.) Avoiding

Correct Answer: B According to the PMI Code of Ethics and Professional Conduct, We listen
to others points of view, seeking to understand them. Only the collaborate/problem solve
technique conforms to this clause.
Reference: PMI Code of Ethics and Professional Conduct, Respect
August 2015
July 2015:
You are managing a construction project. You have outsourced the labor workforce to a contractor
using a Time and Materials contract. As per the contract, your contractor is claiming $10 per hour
for labor and an average of 10 hours a day per each labor resource provided. You know that on
average only 8 of these 10 hours per day were actually productive time spent on the project.
However, your contract doesnt state anything specifically about not charging for unproductive
time. You now have a hold on all of the contractors invoices until you reach a resolution. Which of
the following might be a factor contributing to this situation?
A.) Your contractor is being unreasonable
B.) You are being unreasonable towards the contractor
C.) You have not drafted the contract properly
D.) You should never use a T&M contract on a construction project
Correct Answer: C)
Dont get distracted by the scenario. The scenario may put you in the shoes of the project
manager, but it does not mean that you are always right! Assume that you are not the project
manager for a moment. In that case you cannot resolve this dispute in any partys favor just with
the information given. However, you can easily spot the weakness in the contract since it should
have clauses regarding issues such as these. A T&M contract can be used in this type of
project however the terms of the arrangement should be clearly specified within the agreement
to avoid potential disputes.
May 2015:
April 2015
Question
You are a project team member on a project being managed by one of the senior project
managers in your company. You are responsible for the Quality Assurance of the project. You have
found some serious issues with the procedures the project team is following. If these problems
are not corrected, the project may end up being a disastrous failure. What is the best way for you
to deal with this situation?
A.) Do nothing as its the project managers responsibility to rectify problems
B.) Issue a change request for the recommended changes to these processes
C.) Talk to the project manager in confidence and ask him to rectify the situation
D.) Informally report your findings to the project sponsor
Correct Answer: B)
As you are currently responsible for the Perform Quality Assurance process, it is your
responsibility to officially report your findings and recommendations to the concerned authorities.
In this case, you must officially issue a change request for Change Control Board (CCB) review.
New question: March 2015

Question
Laura has recently been assigned as project manager on a construction project that is currently in
the initiating phase. During a board meeting Laura is asked to present the business case for her
project. Instead, Laura presents the project charter. What is wrong with this approach?
A.) Nothing is wrong; the project charter can be presented in place of the business case
B.) The project charter should not be presented in place of the business case
C.) Only the relevant sections from the project charter should have been presented
D.) The board should not have asked Laura to present the business case

Correct Answer: B)
Although the business case is used as an input to the Develop Project Charter process, a business
case is a different document to a project charter. The project charter cannot be used as a
substitute for the business case. The project manager should be very familiar with the business
case in order to better manage the project and should understand the business case sufficiently
to present it to an audience such as the board. Management Strategy needs to be updated,
which is contained in the Stakeholder Management Plan.
Reference: PMI Code of Ethics and Professional Conduct, Honesty
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New Question December 2014

The Perform Quality Assurance process on a project could create the requirement to update
which of the following documents?
A.) Quality Management Plan
B.) Project Charter
C.) Scope Statement
D.) Enterprise Environmental Factors

Correct Answer: A)
After the Quality Audit you may have to create some change requests. The Quality Management
Plan might get changed if the change requests are approved. You cannot change the Project
Charter, Enterprise Environmental Factors, or Scope Statement.
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New Question (Nov 2014)

Question
Which is the process of creating, collecting, distributing, storing, and disposing of
performance information, including status reports, progress measurements, and
forecasts?
A.) Manage Communications
B.) Control Communications
C.) Manage Stakeholder Engagement
D.) Plan Communications Management
Correct Answer: A)
Manage Communications is the process of creating, collecting, distributing,

storing, retrieving, and disposition of project information including status reports,
progress measurements, and forecasts.
Question Oct 2014

You are conducting an electrical network and fixtures installation project. During project execution, your quality
auditors highlighted some defects in the work performed. You analyze the situation and determine that these
are genuine defects that need to be fixed. You submit a change request, which is approved and the team
performs the necessary defect repairs. Which of the following is incorrect regarding this scenario?
A.) You have followed the change control system
B.) You have performed the Monitor and Control Project Work process
C.) You have performed the Integrated Change Control process
D.)You should document these defect repairs in the Project Management Plan

Correct Answer: D)
We are looking for the statement that is NOT true:
Because you were able to identify the defects, you have performed the Monitor and
Control Project Work process.
Similarly, as you were able to remove the defects, you have performed the Integrated
Change Control process as well.
As you have performed both processes, you have followed the change control system.
All of these choices are true about the situation.

The only statement that is not true is the fact that details of defect repairs are not documented in the Project
Management Plan (this detail is documented in the Change Request Log.)
Question 1.
You are managing a telecom project. You have two teams reporting to you. One team is
responsible for equipment installation and the other team is responsible for commissioning and
testing the equipment. Both teams are working in parallel so that as soon as the installation team
finishes equipment installation at one site, they move on to another site for installation. This
allows the commissioning and testing team to start their activities on the newly installed site. The
reporting structure is such that each of the teams has five engineers and a separate team lead.
Each team member interacts with each other but only the team leads interact with you. Both
team leads also interact with each other to synchronize their operations. How many
communication channels do you have on your project?
A.) 33
B.) 23
C.) 42
D.) 78
Correct Answer: A)
This was a difficult question wasnt it? Lets analyze the scenario to calculate the answer.
> We have two independent teams. Each team has six members (five engineers and one team
lead). Each team member is interacting with each other so communication channels for each
team are (6)*(6-1)/2=15. And because we have two teams like this, the total is 2*15=30.
> Both team leads are communicating with you so there are two communication channels for this
interaction.
2.Question
A project has the CPI of 0.73 and SPI of 1.1. Two programmers on your project team are in conflict
over the best approach to take now. A junior programmer wants to re-use some of the software
components your company developed from a similar software application in the past. She
supports her idea by claiming that this approach would save at least 1,000 hours of team effort.
The opposing senior programmer wants to follow the current development plan because the new
proposed approach would require major design changes.
As the project manager, what is the best way for you to proceed?
A.) Tell both programmers to work out the problem between themselves
B.) Consult the project management plan for guidance
C.) Tell them to follow the original design
D.) Analyze the idea and issue a change request if appropriate

Correct Answer: D)
Since the CPI is 0.73 and SPI is 1.1 we can infer that the project is over budget but slightly ahead
of schedule.
Accepting the idea will reduce the project duration. Dont get carried away by the fact that
because the SPI is greater than 1 that time is not an issue. A point to be considered here is that if
we can reduce the total project time by 1,000 man-hours of team effort, we can significantly
reduce the project cost as well. Although this benefit is not highlighted in the junior
programmers claim, it is very obvious. It seems that taking her advice is a good idea.
But in order to weigh all the pros and cons we need to first analyze it further and then issue a
change request.
Reference: PMBOK Guide 5th Edition, page 283 and page 82
3
A content writing firm established a productivity figure of 10 pages/hour. This figure was
identified by a benchmarking firm specializing in the test engineering industry.
Every quarter the companys senior management conducts a management
review of the productivity figures. The latest productivity figures show that projects using word
processing software installed on the users PC were able to beat the target with a productivity of
15 pages/hour, while web-based content writing projects are at 5 pages/hour.
Senior management is not satisfied with the performance of the web-based projects and requests
an investigation with the help of the quality department.
The goal is to understand why web-based content is missing the mark. After a detailed analysis
the quality assurance department issues a report illustrating the reason why some projects are
exceeding the goal while others are not.
Based on your understanding of benchmarking what are possible reasons for the above scenario?
A.) The benchmarking figures utilized were derived from a different industry
B.) The original benchmarking was done only for projects using locally-installed software and did
not include web-based development
C.) Project managers lack monitoring tools for project metrics in order to meet organizational
goals
D.) Benchmarking never works in a creative production environment
Correct Answer: A)
4
Each time you perform the Validate Scope process with your customer he points out changes to
the design that are nice and often useful but which he hadnt really asked for. You are annoyed by
all of this undetected gold plating. Which process are you not performing that would have
detected it earlier?
A.) Collect Requirements
B.) Define Scope
C.) Control Scope
D.) Perform Integrated Change Control
Correct Answer: C)
Collect Requirements and Define Scope are processes that are performed early on in the project,
usually a long time before the deliverables are worked on. These processes were performed and
completed as a basis for your scope. They wont help you detect gold plating.
Perform Integrated Change Control is the process of reviewing and approving change requests.
Gold plating is applied without formally filling in a change request and asking for approval. This
process wont help you either.
The Control Scope process on the other hand might help you detect gold plating before you show
the deliverables to the customer. In this process we monitor the status of the project scope. In
particular we compare the original requirements with the work performance information. Gold
plating will show up as a variance between the planned and actually produced features of a
deliverable.
5.
Your company provides specialized IT support services for firmware upgrades. Your countrys
government has passed regulations stating that firmware of all telecommunication equipment
must be upgraded to support IPv6. The government has approached your company to upgrade
the firmware of all installed equipment at the major airports in the country. For your company,
this project is a result of which of the following:
A.) Market demand
B.) Strategic opportunity
C.) Customer request
D.) Legal requirement
Correct Answer: C)
This is a tricky scenario and the answer is at first a bit surprising. Lets look at this from the point
of view of both the government and your company: The government approached your company
to do this project because they are bound by their own regulations. So for the government, this
project was initiated as a result of their own legal requirement For your company, however, the
project is initiated by a customer request. Remember that you dont own the airports nor the
equipment installed there so you dont have a legal requirement to update the firmware. The
government, on the other hand, owns the airports/equipment and is therefore asking you
to perform this update. In this case, the government is a customer like any other customer and
you are doing

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Questions and Answers (PMBOK

Reference: PMBOK Guide Fifth Edition, page 239

Answer & Explanation

New question: March 2015

Answer & Explanation

New Question December 2014

Answer & Explanation

New Question (Nov 2014)

Manage Communications is the process of creating, collecting, distributing,

Question Oct 2014

Answer & Explanation

All of these choices are true about the situation.

Answer & Explanation

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