Current Position:

Year of experience:

Survey Questions Set (Objective)

Question of Technology/Infrastructure

1. How good your company infrastructure is makes you

easy to perform knowledge management?
2. Does your system allow you to search easily the
related documents to your work?
Question of Culture
1. How well you trust you colleague in sharing
knowledge?
2. How good your colleagues collaborate when you need
some knowledge sharing?
3. How well your share knowledge is protected under
umbrella of mistake tolerance?
4. Does good your company take risk in changing the
strategy?
5. How good the KM is part of you routine work you do in
your organisation?
Question of Knowledge process
1. How well you socialize in your company?
2. How useful the information present in the repository
that can be automated for your work?
3. How do you see the knowledge capture in you
company?
4. How you see the knowledge discovery happening in
your company?
5. What is the level of frequency you upload knowledge to
the repository?
Question of Organisational structure
1. Does your company facilitate you to document your
work?
2. Does your company secure you to comfortably sharing
the knowledge without thinking about the
consequences?
3. Is your company promoting referring knowledge from
multiple sources to get the work done?
Question of Leadership
1. Does your manager motivate you to document minutes
of team meeting?
2. Do managers encourage trust, motivation supporting
the knowledge management?

Go
od

Ok
ay

Ba
d

Go
od

Ok
ay

Ba
d

Go
od

Ok
ay

Ba
d

Go
od

Ok
ay

Ba
d

Go
od

Ok
ay

Ba
d

3. How is the attitude of senior management with respect

to KM in your organization?
Question of Organisational Intent
1. How well your company is said to be having clear
strategically direction?

Go
od

Ok
ay

Ba
d

Appendix 2
Survey Questions Set (Subjective)
1. How often do you share knowledge with your colleagues?

2.
3.

4.
5.

6.

7.

8.

9.

______________________________________________________________________________
___
Does your company have the culture of promoting knowledge sharing?
______________________________________________________________________________
___
Does your company pay way to socialize employees to get knowledge from
each other?
______________________________________________________________________________
___
How often you upload knowledge to the repository?
______________________________________________________________________________
___
Does your work can be done with the help of instructional knowledge?
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
_________
Do you have any procedural knowledge document for your work?
______________________________________________________________________________
______________________________________________________________________________
______
Does the procedural knowledge bring significant improvements to you work?
______________________________________________________________________________
______________________________________________________________________________
______
What is the current status of Knowledge Management in your organization?
______________________________________________________________________________
______________________________________________________________________________
______
What are the problems related to knowledge retention?
______________________________________________________________________________
______________________________________________________________________________
______

10.What do you think of existing policies and procedures of knowledge

management in your organization?
______________________________________________________________________________
______________________________________________________________________________
______
11.How much time does it take for an employee to get the relevant knowledge
document in your organization?

______________________________________________________________________________
______________________________________________________________________________
______
12.Please mention your perception on the satisfaction level of the strategy does
your organisation use for KM?
______________________________________________________________________________
______________________________________________________________________________
______