Internal

OR044 CDMA BTS3606E

Troubleshooting
ISSUE 1.0

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References

BTS3606E Technical Manual

BTS3606E Hardware Description Manual

BTS3606E Maintenance Guide

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Page 2

Upon completion of this course, you will be able to:

Login in to the BTS in Telnet or LMT mode

Query the BTS alarms

Trace the power and RSSI , and locate the RF problem

Test the link quality of the Abis interface

Replace the BCKM, BCIM , CCPM, TRM and CDDU boards

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Chapter 1 Logging in to the BTS

Chapter 2 Troubleshooting Cases

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Chapter 1 Logging in to the BTS

1.1 Maintenance Mode
1.2 Logging into the BTS

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Local Maintenance Software

LMT Software

Used to maintain the whole BSS

Started through the workstation (WS)
of the M2000 or BAM.

Telnet Software

Used to maintain a single BTS

Used when :
LMT software is unavailable.
Special test operations are required

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Chapter 1 Logging in to the BTS

1.1 Maintenance Mode
1.2 Logging into the BTS

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Logging in to the BTS

Logging in to the BTS Remotely in the LMT Mode

Physical connections:

BTS3606-2
129.*.10.*

LMT
192.168.*.*

BAM
192.168.*.*

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BSC/RAC
10.12.3.128

10.12.3.*

All rights reserved

129.*.10.1

BTS3606-1
129.*.10.*

Page 8

Logging in to the BTS

Logging in to the BTS Remotely in the LMT Mode

Operation Procedure

Step 1 Select Start > Programs > iManager M2000 > LocalWS.
The Local NE Management System dialog box appears.

Step 2 Click Configure to add the IP address of the BAM.

Step 3 Select the BAM that is to be logged in to. The system
starts the service maintenance system and the User Login dialog
box appears.

Step 4 Enter the valid user name and password.

Step 5 Click OK.

-End
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Logging in to the BTS

Logging in to the BTS Locally in the LMT Mode

Physical connections

BTS3606-2

LMT
172.16.*.*

BTS3606-1
172.16.16.16

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BSC/RAC

129.*.10.*

129.*.10.1

All rights reserved

10.12.3.*

BAM
10.12.3.128

Page 10

Logging in to the BTS

Logging in to the BTS Locally in the LMT Mode

Operation Procedure

Step 1 At the WS of the BAM side, execute the command STR
CBTSRVSMNT to start the reverse maintenance.

Step 2 At the WS of the BAM side, add the WS and set the
command authority for the WS at the BCKM side.

Step 3 At the WS of the BCKM side, run the near-end NE
management system or LMT software to log in to the BTS. The
BAM IP address that you set when logging into the BAM must
be the IP address (172.16.16.16) of the BCKM Ethernet port .

Step 4 After the maintenance is complete, execute the command
STP CBTSRVSMNT to stop the reverse maintenance.

----End

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Logging in to the BTS

LMT Interface

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Logging in to the BTS

Logging in to the BTS Locally in Telnet Mode

Physical connection

LMT

BTS3606-1

172.16.*.*

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172.16.16.16

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Page 13

Logging in to the BTS

Logging in to the BTS Locally in Telnet Mode

Operation Procedure

Step 1 Use crossover cables to connect the portable computer and the
BCKM Ethernet port.

Step 2 Start the Telnet client and use the following username and
password to log in to the OMU:
Username: system
Initial password: system

Step 3

Execute the command opnday to enable type-ahead function.

Step 4 Execute the MML commands in the Telnet window to maintain

the BTS.

Step 5

After the maintenance is complete, close the Telnet window.

----End

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Logging in to the BTS

Logging in to the BTS Remotely in the Telnet Mode

Physical connections

BAM

LMT
192.168.*.*

192.168.*.*

BSC/RAC
10.12.3.128

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10.12.3.*

All rights reserved

129.*.10.1

BTS3606
129.*.10.*

Page 15

Logging in to the BTS

Logging in to the BTS Remotely in the Telnet Mode

Operation Procedure

Step 1 In the service maintenance system, execute the command STR

BTSTELPROXY to enable a Telnet agent for the BTS to be maintained.

Step 2 In the Run dialog box, execute the command telnet: hostname port.
The hostname refers to the IP address of the BAM. The port refers to the
port number set in step 1.

Step 3 After the Telnet is connected to the BCKM, use the following user name
and password to log in to the BTS:
Username: system
Initial password: system

Step 4 Execute the MML commands in the Telnet window to maintain the BTS.

Step 5 After the maintenance is complete, close the Telnet window.

Step 6 In the service maintenance system, execute the command STP
BTSTELPROXY to stop the BTS Telnet agent.

-End
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Page 16

Questions

How to login in to the BTS in the local LMT mode?

How to login in to the BTS in the local telnet mode?

What is the difference between the LMT and the telnet mode?

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Chapter 1 Logging in to the BTS

Chapter 2 Troubleshooting Cases

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Fault Locating
When the running state of the system is abnormal, consider the
following factors:

Software fault
Data configuration fault
Not matchable version of software or data configuration file
Program run error

Hardware fault
Transmission or clock fault
Board damage (replace the damaged one with a board of the
same software and hardware version and conduct test)
Backplane slot fault: Select another slot and conduct test
(modify the corresponding data)
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Operation & Maintenance Process

Common maintenance process of BSS system:
Obtain system
running
information

Judge system
running state

View alarm
information

Alarm
analysis

View
indicators

Traffic
statistics
analysis

View traffic
statistics
Subscriber
complaint

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Fault
judgment

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Handling

Check line
Adjust
parameters
Reset board
Replace parts

Page 20

10

Common Troubleshooting Procedure

START
LST ALMFE to query
current alarms

Query current
BTS alarm

There are current

alarms
Clear the alarms
according to the
following
troubleshooting guide

Clear the alarms

according to the
suggestions in alarm
management system

Clear current
alarms

N
Judge the type of
problem through the
symptoms

Take measures to
solve the problem
END

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Any other current

alarms

Power supply and

environment monitoring faults
Clock system faults
Abis interface faults
RF system faults

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Page 21

Basic Troubleshooting Considerations

Power Supply Faults

Clock System Fault

Abis Interface Fault

RF System Fault

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11

Power Supply Fault - Mains Phase Loss

Symptom:

The BTS reports Power Supply Alarm. The alarm description is The AC
power loses phases.

Troubleshooting:

Check the power switches

AC/DC power subrack

power switches on
SPARE switches on

Power supply of the

site cut off
Use multimeter to
measure the voltage

Check power supply on site

Power switches on

Check
connections
of power
cables in the
lightening
protection and
filtering unit

N
On site power
supply normal

Turn power switches on

Check power supply

connections

N
Power supply
connections ok

Correct power
maintenance engineers
to solve the problem

N
Correct connections

Power Supply
alarm solved

END

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Power Supply Fault - PSUAC/DC Fault

Symptom:

The BTS BTS3606A reports the PSUAC/DC Alarm.

Troubleshooting:

Check the PSU

PSU faulty

Check power supply on site

N
On site power
supply normal

Check PSU configuration

Check power supply

connections

N
Configuration ok
DSP CBTSPMUPSU to
check whether the
PSUAC/DC number is
consistent with its
physical location

Y
N
Modify
configuration

Power supply
connections ok

Correct power
maintenance engineers
to solve the problem

Replace
faulty PSU

Correct connections

Power Supply
alarm solved

END

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12

Basic Troubleshooting Considerations

Power Supply Faults

Clock System Fault

Abis Interface Fault

RF System Fault

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Clock System Fault Satellite Antenna Fault

Symptom:

The BTS reports the alarm BCKM Satellite Antenna System Faulty. The
alarm description is The satellite antennas are open-circuited and satellite
signals are weak, or Antenna connection short.
Remove connector for ANT port on
the BCKM
Measure the voltage output by the
GPS satellite receiver to the GPS
antenna using a multimeter >= larger
than 4.8 V.

Troubleshooting:
Short circuit the
lightning arrestor

Alarm cleared

Check output voltage

of satellite receiver

Insulation and short

circuit
Conductor of the feeder
is broken
Check the white short
cable between the GPS
receiver and BCKM
panel

Y
It is normal
Troubleshoot the
lightning arrestor

If connectors rusted by water

If the lightning arrester is
inversely connected.
If the lightning arrester is faulty

Check the connections of

GPS antenna

Replace the
satellite receiver

Cables intact
N
Replace the feeder
or jumper

Y
Replace the GPS
antenna

END

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13

Clock System Fault Insufficient satellites

Symptom:

BTS reports the alarm BCKM Satellite Antenna System Faulty. The alarm
description is Insufficient satellites being tracked.

Troubleshooting:

DSP
CBTSBRDSPECSTAT to
query the BCKM special
statuses.

Query the BCKM

special board status

Preset GPS coordinate

differ from actual

Relocate GPS
antenna

Y
Relocate the GPS
antenna based on
standard
Middle of rooftop
No obstacles
within 90 degrees

Set the actual

position of BTS

SET CBTSINITPOS to set

the position information for
faster tracking

END

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Page 27

Basic Troubleshooting Considerations

Power Supply Faults

Clock System Fault

Abis Interface Fault

RF System Fault

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14

Abis Interface Fault Link Fault

Symptom:

The BTS reports E1/T1 alarms, such as BTS E1/T1 Link Faulty or BSC
E1/T1 Link Faulty.
DSP CBTSTSTTSK to query whether
the E1/T1 port at the BTS side is in
the loopback test or link test status
LST LOG
DSP FELNK, DSP PPPLNK, DSP
MLPPPLNK

Troubleshooting:
Check Power supply
and transmission
equipment

Power supply or
transmission equipment
faulty

Check E1 status

The board involved with the

transmission link is faulty.
The connector is in poor
connection.
The cable is damaged

E1 in loopback status
N

Troubleshoot and
clear this fault

Y
Loopback section by
section to locate fault

Stop loopback

STP CBTSTSTTSK
to stop the test
SET LPBACKE1T1
to stop the loop
END

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Abis Interface Fault Unstable Link Fault

Symptom:

The BTS frequently reports the alarm E1/T1 Bit Error Rate Too High.

The transmission link is often temporarily interrupted and then recovered.

The link status query result contains the exceptional statuses such as the
frame or multi-frame out-of-synchronization.
Check transmission

Troubleshooting:
equipment

Transmission
equipment faulty

Check DIP switches of

BCIM and BESP

Y
Troubleshoot and
clear this fault

DIP switch ok
Y

Check grounding of DDF

and E1 connectors

N
Correct DIP switch

Meet requirements

All ON for 75ohm

Change grounding or
E1 connectors

Loopback section by
section to locate fault

END

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Page 30

15

Abis Interface Fault O&M Fault

Symptom:

The LMT cannot send O&M commands to the BTS successfully. The status
LST BTS
of the BTS is offline.
Query E1 links configured
to BTS
DSP FELNK
DSP MLPPPLNK

Query E1 links status

Link consistent with

physical connection

LST IPOAPVC to
query IPoA
information
DSP BTSBTPINFO
LST FRMPRTMAP
Ensure all
parameters match

C:\>route print. Result should

have route to the CMPU for
129.x.x.x IP segments
LST SWIPRT. Result should
have route to CMUX of CIPS
for 129.x.x.x IP segments

Troubleshooting: LST CBTSLNK

Query the IP route in

the BAM and CSWS

Query IPOA data

configuration and
BootP configuration

Routes are correct

Y

N
Ping the IP address to check
whether the communication
between BAM and CMPU is
normal. C:\>ping 10.12.3.64

Correct the configuration

Correct the routing

Configurations are
consistent

N
Correct the configuration

C:\>route p add 129.x.x.x

mask 255.255.255.0
10.12.3.64
ADD SWIPRT

Ping the BTS IP address

from BAM

END

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Abis Interface Fault Signaling Fault

Symptom:

The BSC reports the alarm Abis Signaling Link Disconnected.

DSP CBTSIFCFG to
query BTS interface
configuration
LST IPOAPVC to
query IPoA
information
Ensure all
parameters match

Troubleshooting:
C:\>route print. Result should
have route to the CMPU for
80.x.x.x IP segments
LST SWIPRT. Result should
have route to CMUX of CIPS
for 80.x.x.x IP segments

LST CBTSLNK
Query E1 links configured
to BTS
DSP FELNK
DSP MLPPPLNK

Query E1 links status

Query the IP route in

the BAM and CSWS

Link consistent with

physical connection

Routes are correct

Y

Y
N

Query IPOA data

configuration

N
Correct the routing

Correct the configuration

Configurations are
consistent

C:\>route p add 80.x.x.x

mask 255.255.255.0
10.12.3.64
ADD SWIPRT

N
Correct the
configuration

Y
BSC or BTS
board faulty

Alarm cleared

END

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RMV CBTSTERSIGLNK
ADD CBTSTERSIGLNK

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CSPU, CRMU
BCKM

Page 32

16

Abis Interface Fault Traffic Fault

Symptom:

The BTS reports the alarm No Traffic Link Exist.

Troubleshooting:

LST CBTSLNK

Query E1 links configured

to BTS
DSP FELNK
DSP MLPPPLNK

Query E1 links status

DSP CBTSIFCFG
LST BTSLNK

Query the traffic

configurations

Link consistent with

physical connection

CFMR
CCPM

Configurations ok
Y

Y
N

Correct the
configuration
Correct the configuration

BSC or BTS
board faulty

RMV CBTSTERTRFLNK
ADD CBTSTERTRFLNK

Alarm cleared

END

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Page 33

Basic Troubleshooting Considerations

Power Supply Faults

Clock System Fault

Abis Interface Fault

RF System Fault

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Page 34

17

RF System Fault Insufficient Forward Power

Symptom:

The network signal received by handsets is rather weak. It is easy to cause

call-drops. The BTS coverage area shrinks.
The feeder is connected to
the wrong RF output port.
The feeders are crossconnected

Troubleshooting:
Sitemaster
Result <1.4
str infotrace

Check VSWR

VSWR normal
Y

Trace the
transmit power

Antenna azimuth
Antenna downtilt
Other RF parameters

Check feeder
connections

Result ok
N

CDDU cable
connections
Check antenna system
and correct fault

Check CDDU
connections

Connection ok

Connection ok

Correct
connections

Check configurations
of network parameters

N
Y

Feeders
and jumpers
Antenna

Configuration ok
Y
N

N
Correct
connections

Correct
configuration

Replace
CDDU

END

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Page 35

RF System Fault Difficult Access

Symptom:

The network signal is strong, but the subscriber access success rate is low
and the call-drop rate is high.

Troubleshooting:

Start RSSI test

Check and clear

interference

str infotrace
With on-going calls, average mains RSSI
ranges from 100.0 dBm to 108.0 dBm.
With no on-going call, the load is zero, the
average RSSI ranges from 105.0 dBm to
111.0 dBm.

RSSI normal
N - Higher

Check whether the antenna

installation position meets the
requirements.
If with lightning arrester, short and
check the RSSI.
Use a spectrometer to trace the
spectrum of the external
interference source.

N - Lower

Check antenna system

and cable connection and
correct fault

Y
Check configurations
of network parameters
and correct any fault
RF parameters
END

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Connectors are in
good contact.
If the main and
diversity RSSI values
differ a lot, check the
cable connections of
the antenna system
with the smaller
RSSI

Page 36

18

Summary

Logging in to the BTS

Maintenance

Troubleshooting skills

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Page 37

Thank You
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