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Table of Contents
BOSTON......................................................................................................................................................... 4
Module D .................................................................................................................................................. 4
MGT
FIN
FIN
FIN
Entrepreneurial Finance............................................................................................................ 5
ENT
ENT
ACC
ENT
MGT
FIN
MGT
MGT
OPS
ENT
MGT
STR
DUBAI .......................................................................................................................................................... 10
Module D ................................................................................................................................................ 10
FIN
QTM
FIN
ECN
MGT
MGT
STR
MGT
MGT
MKT
Sales ........................................................................................................................................ 13
1
OPS
STR
STR
LONDON ...................................................................................................................................................... 15
Module D ................................................................................................................................................ 15
OPS
MGT
FIN
ENT
MKT
MKT
STR
MKT
STR
NEW YORK................................................................................................................................................... 19
Module D ................................................................................................................................................ 19
STR
FIN
ENT
MGT
MGT
STR
FIN
MKT
QTM
ENT
Entrepreneurship .................................................................................................................... 24
MGT
MGT
MGT
Leadership ............................................................................................................................... 25
2
MGT
MGT
STR
ENT
MKT
OPS
STR
MGT
SHANGHAI ................................................................................................................................................... 29
Module D ................................................................................................................................................ 29
QTM
ECN
MGT
MGT
STR
MGT
STR
BOSTON
Module D
MGT Authentic Leadership
The path of leadership is never straight and narrow. For the individual, leadership means remaining true
to ones current capability, while at the same time searching to become all of who one might be. For the
organization, it requires remaining loyal to the companys core competence, while at the same time,
responding skillfully to changes in the business environment. In the global village, leadership requires
the ability to be true to oneself, while at the same time demonstrating enormous ability to flex to the
diverse needs of people who represent differing nationalities, ethnicities, genders, preferences and
capabilities. The purpose of this class is to produce a breakthrough in students ability to lead others in
a way that unleashes the extraordinary capabilities of individuals and teams. Each participant will
develop the core competencies of leadership in diverse cultures and thereby inspire others to
extraordinary achievement through:
In short, this is not just a typical leadership program that tells you how to DO leadership. We address the
inner workings of leadership and identify the fundamental issues that make or break exceptional
leaders.
FIN
Behavioral Finance
This course goes beyond the rational corporate models used in financial decision-making and examines
how individuals cognitive, neurological, and unconscious processes may bias and unknowingly influence
decisions made by financial managers. The basic theories and tenets of behavioral finance will be
covered with applications to both corporate finance and investments.
FIN
Corporate Finance
The aim of the course is to understand the role of corporate finance within a corporation and specifically
that of corporate managers whose role is (should be) value maximization of the firm. The course takes
the big picture approach in order to present how certain key elements fit together. The course will
cover the following main (broad) elements of corporate managers role: 1. Investments: planning and
managing long term investments (capital budgeting); 2. Financing: selecting and securing long term
financing (both debt and equity); 3. Returning capital to owners: via dividends or share buybacks. 4.
Managing business risk: by employing derivative instruments. The course includes examples and case
studies that describe practical aspects of management, will provide recommendations of how various
techniques are to be applied in various decision-making contexts. It also uses certain multimedia
content to get the key messages of practical finance e across: video, spreadsheets, and related reading
assignments. The course looks at transactions from the viewpoint of the company itself (managers), all
stake holders: debt financiers, and shareholders and highlights the commercial issues that arise from
the differences in perspective.
FIN
Entrepreneurial Finance
A new business does not have the financing opportunities of an established business. The purpose of
this course is to present effective financial and business techniques necessary for a successful business
start-up. The course covers the essential tools and know-how you need to build a sturdy financial
foundation for a profitable business. A practical road map is developed to guide the student in crafting a
meaningful business plan, fund raising, business execution needed to bringing the business to the next
level, and developing an exit strategy. The course offers potent methods for how entrepreneurs can
keep financial control of their enterprise and insightful tips for avoiding the multitude of financial
barriers that may block their entrepreneurial dream.
ENT
The course focuses on growth companies and what is so special about them. The intention is that you as
a participant in this course will get an idea of what are the biggest challenges for growth companies and
the individuals who start and run such businesses. The course focuses particularly on new and smaller
companies with the aspiration to grow internationally. Such companies show a slightly different
behavior than regional, established or larger businesses. The ultimate goal is that you have an idea of
what it takes to start and build a growing company or to work in such an enterprise after graduation.
ENT
Family Business
Family businesses are the predominant form of enterprise around the world , the oldest form of
business and a key concept of modern capitalism. Often the business starts with a single idea--one
store, one product, one service--and through the commitment and investment of entrepreneurial
minded individuals and their families, the business grows or perishes. Family relationships, kinship,
varying interest stakes, varying leadership skills make the environment complex to navigate and may not
be evident to the professional manager coming into the family business. This course prepares MBA
students to understand and deal with the unique aspects of family owned businesses. Family businesses
are the largest creator of new jobs--an important and even critical) contribution to the workforce
engine. This courses covers topics as they relate to management, governance and succession. With the
importance of this form of business as a driven of most economies, it is important to understand the
unique challenges of this form of business. The family business is strong when it functions, but it may be
devastating when things get complicated and personal.
ACC
This course covers topics associated with modern forensic and investigative accounting. Topics include
fraud detection and investigation, valuation of closely held businesses, lost profits analyses, and damage
estimation. There will be exposure to fundamental legal concepts with regard to expert witness
services, including the rules of civil procedure, documentation requirements and exhibit preparation.
ENT
This course will cover the definition of innovation, the barriers and enablers for making innovation real
in companies, the core principles for innovation management (platforms, portfolios, partners, pipelines,
concepts and culture), and how innovation management is being applied by fast-followers and
companies in commodity industries.
FIN
The Investment Banking course examines the functions of modern international investment banking
firms and helps to prepare students to be investment bankers and to know how to deal with them.
Financial skills needed to ascertain organizations' financing needs will be enhanced. Financial
instruments and practices for meeting these needs in an ethical manner will be appraised. Other
functions of investment banks--asset management, market-making, proprietary trading, and provision of
financial services--will be described and evaluated.
OPS
Service Operations
Every organization has customers, who are referred to in a variety of ways including clients, patients,
guests, passengers, students, and even customers. In todays highly competitive environment, how firms
interact with their customers is a major factor in determining their long term success. The core offering
of most companies, be it an automobile or a hotel room, a personal computer or an airplane seat, is
usually viewed as a commodity, generating little or nor profits. Firms therefore need to differentiate
themselves in the marketplace, and the service they provide to their customers in terms of how they
interact with them appears to provide that competitive advantage. This course focuses on the design
and execution of the service delivery process that involves both the service provider and its customers in
the co-creation of value. This requires a transdisciplinary approach to be not only effective in satisfying
customer requirements but also efficient in eliminating waste and managing costs. Included in this
transdisciplinary approach are the operations, marketing, human resource management and
information technology functions of an organization (although emphasis is placed on the operations
function). In addition, the course presents some of the supporting processes that are also part of the
service delivery process that when taken together comprise the overall service system or service
organization.
ENT
Social Innovation
Despite trillions of dollars in development aid, the majority of the worlds population more than 4
billion people still lives on less than $2 a day. Where business has long provided products and services
that have improved lives and raised the standard of living for close to 2 billion people, why have so
many been excluded as potential consumers and entrepreneurs, sentencing them to a lifetime of
poverty? Does business ingenuity provide a more viable option than aid to solve the complex problem of
poverty? This course introduces students to the concept of social innovation and the potential of
market-based approaches to creatively and proactively address some of the worlds most pressing
societal problems. We address social innovation on three tracks: innovative approaches by
multinational corporations to product development and distribution (social intrapreneurship),
emerging new business models, such as public/private partnerships and blended financial models, and
the burgeoning field of individually driven social entrepreneurship. The capstone project for the course
is for teams to create their own socially-driven, financially viable business idea.
STR
DUBAI
Module D
FIN
Financial statements are essential documents, filed by every public company doing business. They
represent managements view of the value and health of their company. But just how accurate are
these reports? Is managements view trustworthy or biased, neutral or overly optimistic? This class will
introduce a framework that helps to fully analyze any companys financial statements and reveal its true
condition and value. We will examine the financials of such companies as AOL and Home Depot. An
important part of the course will be discussion on corporate social responsibility and its effects on
sustainable profitability. Throughout the semester, we will make extensive use of the valuation software
that accompanies the textbook, so that you can gain a hands-on experience with valuation. Through
case discussions and the supplementing readings in the text, this course will help you to develop the
knowledge, skills, critical thinking abilities and behaviors required of any manager, not only those
specialized in finance. Although the main focus of this course is for profit-seeking firms, much of what is
learned has applicability for organizations in the not-for-profit and governmental sectors as well.
10
FIN
Corporate Finance
The aim of the course is to understand the role of corporate finance within a corporation and specifically
that of corporate managers whose role is (should be) value maximization of the firm. The course takes
the big picture approach in order to present how certain key elements fit together. The course will
cover the following main (broad) elements of corporate managers role: 1. Investments: planning and
managing long term investments (capital budgeting); 2. Financing: selecting and securing long term
financing (both debt and equity); 3. Returning capital to owners: via dividends or share buybacks. 4.
Managing business risk: by employing derivative instruments. The course includes examples and case
studies that describe practical aspects of management, will provide recommendations of how various
techniques are to be applied in various decision-making contexts. It also uses certain multimedia
content to get the key messages of practical finance e across: video, spreadsheets, and related reading
assignments. The course looks at transactions from the viewpoint of the company itself (managers), all
stake holders: debt financiers, and shareholders and highlights the commercial issues that arise from
the differences in perspective.
ECN
Energy has been an essential part of development with hydrocarbons replacing steam at the beginning
of the last century. Countries fortunes have risen and fallen with the abundance or dearth of locallyproduced energy resources. This course will provide you with several frameworks for understanding the
principles, tools, skills, and resources of global energy businesses.
11
STR
This course has four aims: (i) to provide the participants with a broad understanding of the conceptual
and empirical basis for the particularities of emerging markets; (ii) a survey of the different kinds of
emerging markets (BRICS, Next-11, transition economies); (iii) Developing business strategies and new
business formation in emerging markets from the perspective of developed country firms (both MNEs
and SMEs) - also including a discussion and debate on "Bottom of the Pyramid" businesses and (iv)
Developing the international competitiveness of firms from emerging markets. Specific sub-topics would
include - reverse and disruptive innovations; institutional voids and market entry and escalation.
12
MKT
Sales
Sales are all about converting potential customers to real ones. This course focuses on the formulation,
implementation and evaluation of sales management for both offline and online products and services.
Students learn how to develop an initial market strategy and sales methodology, and how best to
establish a successful sales culture. Students are then asked to consider the variety of rewards systems
and other processes to support the sales force. Finally, students learn how to use metrics to evaluate
success. In an age of vast consumer choice, computerized information systems, telemarketing, and
global competition, an understanding of sales force management rests upon knowledge of marketing
functions and relationships with other disciplines.
OPS
Service Operations
Every organization has customers, who are referred to in a variety of ways including clients, patients,
guests, passengers, students, and even customers. In todays highly competitive environment, how firms
interact with their customers is a major factor in determining their long term success. The core offering
of most companies, be it an automobile or a hotel room, a personal computer or an airplane seat, is
usually viewed as a commodity, generating little or nor profits. Firms therefore need to differentiate
themselves in the marketplace, and the service they provide to their customers in terms of how they
interact with them appears to provide that competitive advantage. This course focuses on the design
and execution of the service delivery process that involves both the service provider and its customers in
the co-creation of value. This requires a transdisciplinary approach to be not only effective in satisfying
customer requirements but also efficient in eliminating waste and managing costs. Included in this
transdisciplinary approach are the operations, marketing, human resource management and
information technology functions of an organization (although emphasis is placed on the operations
function). In addition, the course presents some of the supporting processes that are also part of the
service delivery process that when taken together comprise the overall service system or service
organization.
13
STR
How to grow a business or business initiative to scale is a hot topic for corporates, startups and social
enterprises. The basic question is enduring, important, but often overlooked: how can you grow very
quickly with the least amount of effort? We also live in a world defined by complexity a non-linear
world that is dynamically changing. The knowledge and skills for scaling a business in practice requires
both approaches for achieving scale in complex systems as well as an understanding for how to
successfully implement the approaches.
This course provides leading edge knowledge and practical experience on how to use system dynamics
to make change on a global scale, as well as for smaller initiatives. This elective will introduce students
to a framework that will help them build strategies and tactics for today's dynamic connected world. The
framework is based on three layers: an understanding of the individual, a view to how people work in
groups, and a view of how actions take place en masse across entire systems. In this highly interactive
elective, students will learn how to apply the framework in practice, from tips on how to persuade
individuals in meetings, to system design work for world-scale challenges. The elective will give students
a proven toolkit for innovation and strategy development that can be applied in corporate
environments, startups and social initiatives to achieve dramatic outsized results.
STR
14
LONDON
Module D
OPS
This course focuses on building the knowledge and understanding of the role, content and techniques of
Business Architecture and Systems at advanced levels that are internationally recognized, through the
application of principles based on the latest research and best practice. Content includes the definition
of business architecture (components and structure of a business proposal) and examples of
architecture and their supporting systems, in order to generate business proposals and support complex
systems. Such have changed the ways businesses operate and support innovation. Case studies of
business architecture and systems in various disciplines, including defense, air transport, health,
banking, and others, are examined. Architectural support by systems engineering, system of systems
engineering, portfolios and programs, software and enterprise architecture, are examined. Architecture
to manage the evolution of technical requirements is examined.
FIN
Corporate Finance
The aim of the course is to understand the role of corporate finance within a corporation and specifically
that of corporate managers whose role is (should be) value maximization of the firm. The course takes
the big picture approach in order to present how certain key elements fit together. The course will
cover the following main (broad) elements of corporate managers role: 1. Investments: planning and
managing long term investments (capital budgeting); 2. Financing: selecting and securing long term
financing (both debt and equity); 3. Returning capital to owners: via dividends or share buybacks. 4.
Managing business risk: by employing derivative instruments. The course includes examples and case
studies that describe practical aspects of management, will provide recommendations of how various
techniques are to be applied in various decision-making contexts. It also uses certain multimedia
content to get the key messages of practical finance e across: video, spreadsheets, and related reading
assignments. The course looks at transactions from the viewpoint of the company itself (managers), all
stake holders: debt financiers, and shareholders and highlights the commercial issues that arise from
the differences in perspective.
15
ENT
This course is specifically designed for Hult students and focuses on various dimensions of innovative
business model design and related business process design. Its aim is to prepare participants to manage
creativity effectively in the process of generating high potential ideas and converting them into
disruptive new business models.
Business models remain poorly understood. The business model includes the venture s selection of its
customers, its offerings, the activities it will conduct itself and those it will outsource, and how it will
capture profits. A business model is a set of planned assumptions of how a firm will create value. It is the
result of the business design process.
Increasingly, business model innovation is the most critical form of sustainable competitive advantage.
Yet all too often, companies attempt to compete and bring new products and services to market with
outdated business models, a certain recipe for failure. Enabling technologies such as Mobile and web 3.0
and big data analytics serve as catalysts which are rapidly accelerating the need for companies to
constantly monitor and refine their business model lest they be rendered irrelevant. Superior business
models do not arrive by accident; rather they are the result of a highly disciplined and systematic
process of build-learn-adapt. The course provides a comprehensive foundation for additional learning in
the context of innovative business model design, far more as practice than theory. The emphasis
throughout the course is on drawing and synthesizing concepts, practices, and techniques from the
functional areas of entrepreneurship, strategy, sales and marketing, and business process design and
implementing them in student teams.
MKT
All good marketing campaigns begin and end with research. At the beginning is the market research
aimed at understanding the customer and the market through focus groups, surveys and interviews. At
the end is research on how successful the marketing strategy has been. Has it reached the target
market? Have they responded as hoped for? What lessons can be learned for the next iteration of the
campaign? This course covers both offline and online marketing analytics which involve both
quantitative research (including how to find actionable insights from the avalanche of data available
through online analytics tools) as well as qualitative research which is essential to achieve real insight
into customer behaviors and marketing success. The course will cover how to undertake market
research and how to use the information gathered to help improve managerial decision-making not just
for marketing but also to support strategy, product development, innovation of all kinds, customer
experience refinement, and even organizational design.
16
MKT
An important part of the marketing mix is how the Product (or service) is designed and whether or not it
fits the intended market. According to academic research, however, only 8% of pioneers of new
products become and stay a leader New Product Development is about iterations of existing products
and diversification into blue oceans creating brand new markets. This course covers the process of
opportunity identification, idea generation, screening, concept development, mapping customer
perceptions, segmentation, product positioning, forecasting market demand, market entry strategies,
product design, advertising and product testing. The different components of the course are integrated
and provide a systematic framework for new product development and marketing.
STR
Scenario Planning
The course outlines and explores the principles and techniques of scenario planning as a tool for
foresight-based corporate, innovation and investment strategy decisions. It is equally valuable to and
benefits from the diversity of perspectives of a cross-section of EMBA, MBA and MSE students.
Outline: Students will be asked to come to the first session having reviewed select pieces of pre-reading
and prepared a key strategic question with which an organization of their interest grappling. We will
select a handful of these questions, curate them and form working groups around them. Over the
subsequent days, we will address the questions by walking through a step-by-step process of identifying
global forces, critical uncertainties, divergent scenario narratives, early indicators for scenario evolution,
business implications as well as high-level strategic choices for each scenario and a subset of choices
that are robust against all scenarios. Guest speakers: Dr. Christoph Frei, Secretary General, World
Energy Council; Dr. Cho Khong, Chief Political Analyst of Royal Dutch Shell; Dr. Rudolf Krebs, Worldwide
Representative for Electric Mobility at Volkswagen Group; Dr. Maximilian Kuhn, Chief Editor of Strategy
Papers, European Center for Energy & Resource Security (EUCERS) at Kings College; Dr. Tore Land,
Director of Ecomagination EMEA and Global Innovation Platforms, General Electric; Peter Schwartz, SVP
of Strategy and Global Relations at Salesforce.com, founder and former chairman of scenario-pioneer
GBN Global Business Network, former chief scenario strategist at Royal Dutch Shell; Dr. Trond
Unneland, VP and Managing Executive of Chevron Technology Ventures.
17
MKT
A brand is a uniquely identified, promise of value which can develop into a relationship that consistently
and competitively satisfies the desires of the stakeholders. Kotler and Keller state it could include a
name, phrase, symbol, design or a combination of them. Lindstrom explains how a brand should be
recognizable even from small pieces of it.
A brand, therefore, is not just a fancy logo or a catchy slogan. A brand should stand for core values that
the customer will associate with that brand, such that they perceive added value in the brand over and
above what the product or service actually does. The question is how to do that?
This course builds on the introductory marketing courses already taken by the student and uses a variety
of analytical tools and techniques that will help improve the decision-making of brand managers and
other marketers to create strategic growth worldwide, build customer loyalty and differentiate their
brands in B2B, B2C and non-profit sectors. The course will examine, amongst others, the concepts of
brand asset management, brand equity, brand value and, of course, managing brands strategically to
optimize long-term value for the organization.
STR
18
NEW YORK
Module D
STR
This course focuses on the use of Corporate Sustainability as a part of a business strategy, linked to a
firm's core business objectives and core competencies, leading to financial and social- environmental
return. Students will become familiar with the various underlying concepts of sustainability, their
applications in organizational environments and the related strategic contexts. The class goes beyond
the awareness stage of sustainability and provides theories, frameworks, and tools that aim to create
value across the organization. A range of carefully prepared lectures and selected case studies will
demonstrate how sustainability nurtures organizational innovation and that there is a clear business
case for sustainability leaders to create long-term organizational competitive advantage. The key aim
of this course is to enable students to evaluate sustainable initiatives and to develop their critical and
analytical thinking skills by having them exercise several concise strategic approaches in the various
industries and organizational environments
FIN
Corporate Finance
The aim of the course is to understand the role of corporate finance within a corporation and specifically
that of corporate managers whose role is (should be) value maximization of the firm. The course takes
the big picture approach in order to present how certain key elements fit together. The course will
cover the following main (broad) elements of corporate managers role: 1. Investments: planning and
managing long term investments (capital budgeting); 2. Financing: selecting and securing long term
financing (both debt and equity); 3. Returning capital to owners: via dividends or share buybacks. 4.
Managing business risk: by employing derivative instruments. The course includes examples and case
studies that describe practical aspects of management, will provide recommendations of how various
techniques are to be applied in various decision-making contexts. It also uses certain multimedia
content to get the key messages of practical finance e across: video, spreadsheets, and related reading
assignments. The course looks at transactions from the viewpoint of the company itself (managers), all
stake holders: debt financiers, and shareholders and highlights the commercial issues that arise from
the differences in perspective.
19
ENT
Entrepreneurial Marketing
This elective is for Hult students who are exploring entrepreneurship as a potential career path. It is
also quite useful for students who want to apply a practical and proven integrative methodology for
marketing new and innovative products and services across a wide range of organizational types from
global corporations to NGOs to non-profits to family businesses. The best product or service rarely wins
on its own merits. Inevitably, it is the best - marketed product that takes a dominant market position.
This course will help students learn to Precisely defining and targeting market segments that will most
highly value the companys offerings; Identifying the most appropriate product/service attributes as
part of the product/service design ; Accessing prospective early adopter customers for validated market
learning to ensure that their company is offering a relevant value proposition; Systematically building on
these earlyvangelist customers to scale their businesses.; Establishing their nascent brands in
mainstream markets against iconic incumbents, risk adverse customers and resistance to change. This
course will draw on and integrate the practical aspects of primary and secondary research in early
markets, community management, inbound and social marketing, best practices in establishing thought
leadership (eg., blogging, marketing from the podium, influencing the influencer), media relations,
analyst relations, strategic partner marketing, and leveraging national and industry award competitions,
and relevant company and product launch venues etc. The course will also delve into how to exploit
newly established customer advocacy intermediaries. In addition, the course will provide an overview of
state-of the art marketing automation and web analytics systems. Finally, the course will cover lean
budgeting and how to optimize limited capital to achieve highly leveraged marketing returns. This
course will use a combination of current case studies, marketing blogs, content from leading edge
marketing conferences, research notes from industry and financial analysts, guest lectures, videos, as
well as news stories in leading publications including the WSJ, NYT, FT and Forbes. The capstone project
will be to develop and present comprehensive team-based marketing plans for a chosen set of
innovative institutions, based on recent or current market data. These will be completed as action projects in conjunction with local (Boston , San Francisco, London) companys marketing executives and
be adapted for local conditions in Dubai and Shanghai..
20
STR
21
SAN FRANCISCO
Module D
STR
This course focuses on the use of Corporate Sustainability as a part of a business strategy, linked to a
firm's core business objectives and core competencies, leading to financial and social- environmental
return. Students will become familiar with the various underlying concepts of sustainability, their
applications in organizational environments and the related strategic contexts. The class goes beyond
the awareness stage of sustainability and provides theories, frameworks, and tools that aim to create
value across the organization. A range of carefully prepared lectures and selected case studies will
demonstrate how sustainability nurtures organizational innovation and that there is a clear business
case for sustainability leaders to create long-term organizational competitive advantage. The key aim
of this course is to enable students to evaluate sustainable initiatives and to develop their critical and
analytical thinking skills by having them exercise several concise strategic approaches in the various
industries and organizational environments
FIN
Corporate Finance
The aim of the course is to understand the role of corporate finance within a corporation and specifically
that of corporate managers whose role is (should be) value maximization of the firm. The course takes
the big picture approach in order to present how certain key elements fit together. The course will
cover the following main (broad) elements of corporate managers role: 1. Investments: planning and
managing long term investments (capital budgeting); 2. Financing: selecting and securing long term
financing (both debt and equity); 3. Returning capital to owners: via dividends or share buybacks. 4.
Managing business risk: by employing derivative instruments. The course includes examples and case
studies that describe practical aspects of management, will provide recommendations of how various
techniques are to be applied in various decision-making contexts. It also uses certain multimedia
content to get the key messages of practical finance e across: video, spreadsheets, and related reading
assignments. The course looks at transactions from the viewpoint of the company itself (managers), all
stake holders: debt financiers, and shareholders and highlights the commercial issues that arise from
the differences in perspective.
22
MKT
In this experiential learning class, students will create a digital marketing strategy and fully functional
website from the ground up, and optimize it for multi-channel traffic acquisition. This will include setting
up a new domain and getting it hosted, choosing a content management system, performing keyword
research and analyzing searcher intent, executing extensive competitive analysis, targeted content
development, and driving search traffic to execute a call-to-action (lead generation sign-up, email signup, or eCommerce checkout among many other options). By the end of the class, students will have a
better understanding of how to plan for, create and launch a website from scratch, and will walk away
with a fully-functional, fully optimized online presence of their choosing. Topics will include (but are not
limited to) search engine optimization (SEO), search engine marketing (SEM), display advertising, mobile
advertising, content marketing and web analytics. In this class, students will be evaluated on their (or
their teams) ability to optimize performance and results. This is a unique opportunity for HULT students
to interact with two digital marketing professionals that will be teaching from real-world experience
within a structured academic setting. Customer Acquisition through Digital Marketing will be highly
relevant to students with career interests in Internet marketing, online commerce, start-ups, and online
user acquisition.
23
ENT
Entrepreneurship
At the heart of any ambitious business-person there is an entrepreneurial spirit lurking, waiting to
escape and make their mark on the world. Having an entrepreneurial culture and ethos is vital for both
personal and economic success and in this elective we explore a number of issues central to
understanding entrepreneurship and entrepreneurial behavior. The elective explores what are the key
success factors required of successful entrepreneurs, the roles of creativity and creative thinking,
managing the small firm, managing its growth and the role of the entrepreneur as a leader. From a
process driven perspective, the elective will proceed to explore how opportunities are identified and
then capitalized on. We will discuss and examine the characteristics of successful entrepreneurs in a
mix of businesses in both for and not-for-profit environments and experience their life-views first hand
as they share their stories, both the good and the bad.
24
MGT Leadership
How is leadership differentiated from management? What is the impact of effective leadership on
organizational behavior? How do successful leaders deal with issues of gender, personality, cultural
differences, motivation and power? This course explores definitions, models, and individual styles of
leadership, set in the context of contemporary global business practices and intercultural interactions.
25
STR
Global managers are faced with a never-ending stream of decisions and choices, from the simple
definition of a new product feature to the very complex restructuring of an international operation.
Unfortunately, most of the structured decision-making models we have been exposed to are dominated
by financial tools and techniques and ignore the many sources of risk present in the real world. While
financial considerations are always important, this dominance of financial thinking short-changes the
multi-faceted, practical realities of real-world decisions where one needs to consider many other valueelements in an increasingly uncertain world with limited and/or contradictory information, and take into
account many interrelated issues and risks that must be addressed for successful implementation. This
workshop focuses on a series of practical situations where the students will face decisions ranging from
job selection, prima donnas blackmail, designing a sales incentive program, choosing the proper timing
for a disruptive product launch, restructuring an operation, dealing with a crisis, and others. In class,
students will work individually and in small teams, they will be assigned decision cases that they will
present and defend to the whole class.
ENT
Social Innovation
Despite trillions of dollars in development aid, the majority of the worlds population more than 4
billion people still lives on less than $2 a day. Where business has long provided products and services
that have improved lives and raised the standard of living for close to 2 billion people, why have so
many been excluded as potential consumers and entrepreneurs, sentencing them to a lifetime of
poverty? Does business ingenuity provide a more viable option than aid to solve the complex problem of
poverty? This course introduces students to the concept of social innovation and the potential of
market-based approaches to creatively and proactively address some of the worlds most pressing
societal problems. We address social innovation on three tracks: innovative approaches by
multinational corporations to product development and distribution (social intrapreneurship),
emerging new business models, such as public/private partnerships and blended financial models, and
the burgeoning field of individually driven social entrepreneurship. The capstone project for the course
is for teams to create their own socially-driven, financially viable business idea.
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MKT
Solutions Marketing
A wide range of industries and companies, led by technology and professional services firms, have
moved aggressively over the last few years to improve their ability to be more customer-centric and
provide true solutions to their customer base. Marketers are leading the charge to shift at least a
portion of their portfolios from discrete products and services to more integrated, business-oriented
solutions. Solutions Marketing: Transforming the Business provides a hands-on immersion in the
models, tools, and best practice examples that companies need to market and sell solutions. Based on a
number of new business and marketing models, including ITSMAs Solutions Roadmap, this course will
help students understand and identify what marketers can do to change their companies business
model. The concept of solutions marketing is a new one in fact, there is very little written about it in
academia. The course content will be comprised largely of articles, blog posts, and case studies written
by Prof. Hurley. The material will provide the students with the latest thinking and techniques that are
being applied inside some of the worlds biggest and most influential companies. Companies that will
be discussed in detail include GE, DuPont, IBM, Cisco, HP, Infosys, Cognizant. Avaya, and a number of
other well-known global companies.
OPS
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STR
28
SHANGHAI
Module D
QTM Big Data Analytics
Digital marketers today have access to a wide range of analytics and other user experience evaluation
methods. Over 70% of businesses have implemented Google Analytics. Yet very few companies are
using these tools to anything like their full potential. As a result, theyre missing out on crucial data that
could substantially impact their revenues and return on investment. High level analytics skills are in
demand and in short supply. This course will give you a solid grounding in implementing and applying
digital analytics, covering web, social media and mobile reporting tools. Well explore the various
reporting capabilities in depth, and look at how to customize them for different scenarios. You will learn
how to think more deeply about online visitors, what questions to ask, and how to spot anomalies and
red flags in the data which lead to valuable insights. Youll also learn how to customize and present
management reports and recommendations, in order to ensure optimal use of digital marketing
strategies and tactics, and an appropriate allocation of resources.
ECN
The course examines key features and trends in the global political economy. The focus is on the
relations between nation states, business enterprises and markets in the world economy. Topics
include: International aspects of macroeconomic policy, international monetary and financial conditions,
trade patterns and policy, and transnational patterns of production and investment.
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STR
This course has four aims: (i) to provide the participants with a broad understanding of the conceptual
and empirical basis for the particularities of emerging markets; (ii) a survey of the different kinds of
emerging markets (BRICS, Next-11, transition economies); (iii) Developing business strategies and new
business formation in emerging markets from the perspective of developed country firms (both MNEs
and SMEs) - also including a discussion and debate on "Bottom of the Pyramid" businesses and (iv)
Developing the international competitiveness of firms from emerging markets. Specific sub-topics would
include - reverse and disruptive innovations; institutional voids and market entry and escalation.
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STR
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