Lab Exercises 1

Worksheet 1.1.2: Job Opportunities

In this worksheet, you will use the Internet, magazines, or a local newspaper to gather information for
jobs in the computer service and repair field. Be prepared to discuss your research in class.
1. Research three computer-related jobs. For each job, write the company name and the job title in
the column on the left. Write the job details that are most important to you as well as the job
qualifications in the column on the right. An example has been provided for you.
Company Name and Job Title

Details and Qualifications

Gentronics Flexible Solutions/

Field Service Representative

Company offers continuing education. Work with

hardware and software. Work directly with customers.
Local travel.
A+ certification preferred
One year installation or repair experience of computer hardware and software required
Requires a valid drivers license
Must have reliable personal transportation
Mileage reimbursement
Ability to lift and carry up to 50 lbs

Seven Seven Global Svcs./Senior

IT Security Professional

Identifies high risk-security issues and recommends the

Appropriate solutions.
o At least 3 years of working experience in the related
field
o Strong background in SECURITY
ARCHITECTURE.
o Candidate must posess at least a Bachelors Degree
in any
o Field.

Captain D's, LLC/Computer Support Tech

As a Computer Tech,
you will be supporting the
users at our
corporate office.
o Have A+, Network+, or similar
certifications,
o 2 years technical school, or related
experience
Have experience troubleshooting Microsoft
Windows and related applications

Quess Philippines Corp/PHP Developer

Develop and deploy new features to facilitate related

Procedures and tools if necessary
o Proven software development experience in PHP
o Understanding of open source projects like
Joomla,Drupal
o Good knowledge of relational databases,version
control tools

2. Based on your research, which job would you prefer? Be prepared to discuss your answer in
class.
Answers may vary.
Computer Support Tech, i will work with the system administrators and be given the opportunity
to expand their role by working with servers like Microsoft Exchange, Active Directory, and VMware.

Lab Exercises 2
Worksheet 1.4.7: Research Computer Components
In this worksheet, you will use the Internet, a newspaper, or a local store to gather information about
the components you will need to complete your customers computer. Be prepared to discuss your
selections.
Instructor Note: All the components a student chooses must be compatible with the components provided. (For
example, the selected CPU and RAM must work in the provided motherboard.) No budget has been given.
Answers may vary.

Your customer already owns the case described in the table that follows.
Brand and Model Number

Features

Cost

Cooler Master

ATX Mid Tower

CAC-T05-UW

ATX, Micro ATX compatible form factor

2 External 5.25 drive bays
2 External 3.5 drive bay
2 Internal 5.25 drive bays
7 expansion slots
USB, FireWire, audio ports

Search the Internet, a newspaper, or a local store to research a power supply compatible with the components that your customer owns. Enter the specifications in the table that follows:
Brand and Model Number

Features

Cost

Aerocool
Strike-X

600 Watt
High-Efficiency (up to 85%)

3,200.00

MTBF>120,000 hours

Your customer already owns the motherboard described in the table that follows:
Brand and Model Number

Features

GIGABYTE
GA-965P-DS3

LGA 775
DDR2 800

Cost

PCI Express X16

SATA 3.0 Gbps interface
1.8V2.4V RAM voltage
1066/800/533 MHz front side bus
4 memory slots
Dual-channel memory supported
ATA100 connector
RAID 0/1
4 USB 2.0 ports
ATX form factor
Search the Internet, a newspaper, or a local store to research a CPU compatible with the components
that your customer owns. Enter the specifications in the table that follows:
Brand and Model Number

Features

Cost

Intel

LGA 1151

16,950.00

CORE I7-6700K

Unlocked Processor

BX80662I76700K

(4GHZ) PROCESSOR
8M shared L3 cache
64 bit supported
Quad-Core

Search the Internet, a newspaper, or a local store to research a cooling device compatible with the
components that your customer owns. Enter the specifications in the table that follows:
Brand and Model Number

Features

Cost

Thermalake

99 CFM Air FLow

5,050.00

Water 3.0 Extreme CPU FAN

1000~2000RPM
4 Pin power

Search the Internet, a newspaper, or a local store to research RAM compatible with the
components that your customer owns. Enter the specifications in the table that follows:
Brand and Model Number

Features

G Skills

DDR3 1866MHZ MEMORY

RIPJAWS X-RED 16GB

Timing 10-11-10-30

Cost

3,800.00

Cas Latency 10
Voltage 1.5V

Your customer already owns the hard disk drive described in the table that follows:
Brand and Model Number

Features

WESTERN DIGITAL

4TB

WD40EFRX

5400 RPM

Cost

8,200.00

64MB Cache
SATA 6.0Gb/s interface
Search the Internet, a newspaper, or a local store to research a video adapter card compatible
with the components that your customer owns. Enter the specifications in the table that
follows:
Brand and Model Number

Features

ASUS

PCI Express 3.0

GTX980 STRIX OC 6GB

384-bit Memory interface

Cost

39,700.00

GDDR5 6GB
7200 MHz Memory Clock
Digital Max Resolution:4096x2160
1. List three components that must have the same or compatible form
factor: Case, power supply, motherboard
2. List three components that must conform to the same socket type: Motherboard, CPU,
heat sink/fan

3. List two components that must use the same front side bus speed: Motherboard, CPU
4. List three considerations when you choose memory: Type, size, number of pins, speed,
dual channel capability, CAS latency

5. What component must be compatible with every other component of the

computer? Motherboard

Lab Exercises 3
Electrostatic Discharge
While fixing a computer and handling electronic components, you must be careful that you do
not cause any damage to the computer and its components. Therefore, it is essential that you do
not cause damage from electrostatic discharge.

Concept Questions
Answer the following electrostatic discharge
questions: 1. How is electrostatic electricity
generated? Electrostatic electricity is created by the
friction and separation of attractive charges, such as
when you walk across a carpet on a cool, dry day
2. How many volts must be built up before you feel
the ESD? 3,000 volts
3. How many volts can damage an electronic
component? 30 volts
4. What are the four ESD protection recommendations for preventing ESD?
1. Keep all components in antistatic bags until you are ready to install them.
2. Use grounded mats on workbenches.
3. Use grounded floor mats in work areas.
4. Use antistatic wrist straps when working on computers.
5. How does humidity affect ESD? If the humidity
level is too low, the chance of ESD increases.
6. To reduce further risk of ESD, what type of clothing should you not wear? You should not
wear clothing made of silk, polyester, or wool because these fabrics are more likely to generate
a static charge.

7. Why should the metal on the back of the wrist strap remain in contact with the skin at all
times? Because the wrist strap is grounding you and not your clothing.
8. What should you do with sleeves and neckties when working with electronic
components? Roll up your sleeves and secure your necktie.

Lab Exercises 4
PC Maintenance
To keep a computer running well and to extend its life, you need to perform regular
maintenance. Part of the maintenance is to keep the computer clean inside and outside.

Concept Questions
Answer the following PC maintenance questions:
What can happen if a computer has an excess buildup of dirt and dust? Dirt can cause
problems with the physical operation of fans, buttons, and other mechanical components. On
electrical components, an excessive buildup of dust will act like an insulator and trap the heat.
This insulation will impair the ability of heatsinks and heat pipes to keep components cool,
causing chips and circuits to overheat and fail.
Describe the best method to clean the following components:
1. Keyboard

Blow compressed air between the keys. Wipe the keyboard with
a soft, lint-free cloth lightly moistened with water or computerscreen cleaner.
2. LCD monitor

Wipe display with a soft, lint-free cloth lightly moistened with

water or LCD cleaner. You should never use glass cleaner or any
type of solvent.
3. CRT monitor

To clean the screens of CRT monitors, dampen a soft, clean, lintfree cloth with distilled water and wipe the screen from top to
bottom. Do not spray the glass cleaner directly onto the display.
4. Mouse

Use glass cleaner and a soft cloth to clean the outside of the
mouse. Do not spray glass cleaner directly on the mouse. If
cleaning a ball mouse, the ball can be removed and cleaned

with glass cleaner and a soft cloth. Wipe the rollers clean inside
the mouse with the same cloth. Do not spray any liquids inside
the mouse.
5. Contacts on a PCI expansion card

Clean the contacts on components with isopropyl alcohol. Note

that you should use the 90% or higher solution of isopropyl
alcohol because some solutions in the 70-80% range contain
too high a concentration of water to be effective. Do not use
rubbing alcohol. Rubbing alcohol contains impurities that can
damage contacts. Make sure the contacts do not collect any lint
from the cloth or cotton swab. Blow any lint off the contacts
with compressed air before reinstallation.
6. Removing dust and dirt from inside the computer

Use compressed air or a non-electrostatic vacuum to clean out

the dust from the vents, the fan behind the vent and on the
motherboard, and the heat sink and CPU heat sink. Use tweezers
to remove any debris.

Lab Exercises 5
Concept Questions
Answer the following questions about power fluctuations.
1. Which type of computer protection device will protect against spikes and surges? Surge suppressors and
uninterruptible power supplies
2. Which type of computer protection device will protect against brownouts and blackouts? Uninterruptible power
supply and standby power supply

Fires and Fire Extinguishers

Computers are half mechanical, half electronic devices. As with any mechanical or electronic
device, there is always a chance that a computer can catch fire. Therefore, you need to know
how to handle a fire if it does occur.

Concept Questions
Answer the following questions about fires and fire
extinguishers:
1. What are the four steps in using a fire extinguisher?
Step 1.

PPull the pin.

Step 2. AAim at the base of the fire, not at the flames.

Step 3.

SSqueeze the lever.

Step 4. SSweep the nozzle from side to

side.
2. Identify the usage of fire extinguisher
classifications.
Class A Paper, wood, plastics, cardboard
Class B Gasoline, kerosene, organic solvents
Class C Electrical equipment
Class D Combustible metals

If your computer catches on fire, which classification of fire extinguisher should

you use? Class C or Class ABC