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7. Which of the following behavioural factors over expectation was observed in most of the
early intelligent systems implementation?
a. Decision styles
b. Organisational expectations
c. Organisational climate
d. Need for explanation
8. ________ is a very powerful means of managing and controlling various activities and
decision-making processes.
a. Inventory system
b. Control system
c. Information system
d. Manufacturing system
b. Localised exploitation
c. Business process redesign
d. Business network redesign
10. Which of the following success and failure factors management must be sensitive to the
reservations of the employees regarding BPR?
a. IT application
b. Training and education
c. Resistance to change
d. Collaborative environment
11. Which of these following systems facilitate the coordination of material, financial and
information flows in the supply chain?
a. IS system
b. RFID systems
c. ERP systems
d. SIS system
12. Object modelling generates an ideal model of the business process and must be converted
to a ________ model.
a. Excellent
b. Strategic
c. Real
d. Abstract
13. In which of the following strategy, there can be a delay in fixing the problems leading to
disruption of work and causing inconvenience to many?
a. Direct cutover strategy
b. Parallel strategy
c. Pilot strategy
15. In systems design ________ will list out the type of data input, the nature, and the size
and source documents.
a. Development
b. Output design
c. Input design
d. Testing
16. ________ information is used by section officers.
a. Operational
b. Decision support
c. Functional Managerial Knowledge
d. Organisational
17. In ________ phase of system selection and acquisition, If the software requires
modification to enable the business process then it is customised accordingly before
testing.
a. Definition
b. Short listing of vendors
c. Build
d. Testing
18. ________ e-commerce applications use EDI over the secure virtual private network.
a.
b.
c.
d.
19. The ________ team is also responsible for planning and jointly testing the
implementation.
a. Development
b. Consulting
c. Testing
d. Management
20.
a.
b.
c.
d.
ERP's main goal is to ________ data and processes from all areas of an organisation
Duplicate
Manipulate
Integrate
Create
21. ________ system aids in tracking changes to inventory, activating order, invoices and
other documents required for smooth business transactions.
a. Analytical CRM systems
b. Supply Chain Management (SCM)
c. Enterprise Resource Planning(ERP)
d. Electronic data interchange(EDI)
22. Which among the software modules of ERP system includes costing, billing, activity
management, time, and expense?
a. Project
b. Financials
c. Manufacturing
d. Human resources
23. Which of the following function help an organisation go live with their new system, with
product training, workflow and improve ERP's use in the specific organisation?
a. Support services
b. Process preparation
c. Consulting services
d. Customisation services
24. ________ focuses on researching on how the human brain does work and how human
beings imagine.
a. Cognitive science
b. Robotics
c. Natural interfaces
d. Artificial intelligence
25.
a.
b.
c.
d.
The components of an ________ system include software modules and knowledge base.
Expert
Decision support
Neural Networks
Artificial intelligent
27.
a.
b.
c.
d.
28.
a.
b.
c.
d.
In ________ business model a customer act as seller, a business firm act as buyer.
C2C: Customer to Customer
C2B: Customer to Business Organisation
B2B: Business Organisation to Business
B2C: Business Organisation to Customer
29. Which of the following business model provides a marketing platform where buyers and
sellers can meet to exchange information, negotiate and place order for delivery ?
a. Online Service
b. Transaction Process
c. Content Selling
d. Online Marketing
30. The ________ is a website dedicated to a specified class of items where focus is on
information about the items.
a. Forums
b. Blogs
c. Wikis
d. Portal
31.
a.
b.
c.
d.
32. ________ makes use of groupware technology on Internet platform for faster response
processing.
a. E-Communication
b. E-business
c. E-commerce
d. E-collaboration
33. ________ is responsible to make viewer analysis in terms of visits to website, areas
visited and business.
a. Web administrator
b. Web analyst
c. Web developer
d. Web designer
34.
a.
b.
c.
d.
Which of the following decision are based on certain rules and methods guidelines?
Programmed decision
Non-programmed decisions
Complex decisions
Rational decision
35. Which of the following analysis helps to understand the significance of variable in decision
making and improves the quality of decision making?
a. What if analysis
b. Goal seeking analysis
c. Sensitivity analysis
d. Goal achieving analysis
36. The ________ systems are deterministic and rule based, therefore, the design needs to
have limited flexibility.
a. Open
b. Expert
c. Knowledge-based
d. Closed
37. In which of the following decision making model employed in organisations, supply and
demand should be met and cost associated with that also should be taken into account?
a. Assignment model
b. Transportation model
c. Linear programming model
d. Critical Path Method (CPM)
38. ________ manager will always opt for the best and therefore will be enterprising in every
aspect of decision making.
a. Efficiency-oriented
b. Achievement-oriented
c. Task-oriented
d. Quality-oriented
39. Which of the following barrier is categorised under people in the organisation ?
a. Security
b. Loss of power of possession
c. Resistance to change
d. Storing of knowledge
40. ________ models is used to find out whether the performance is as per the proposed
plans and analyse the deviations.
a. Budgeting
b. Break-even analysis
c. Corporate
d. Cash budgeting
41. In ________ business model a customer act as seller, a business firm act as buyer.
a. C2C: Customer to Customer
b. C2B: Customer to Business Organisation
46. ________ models is used to find out whether the performance is as per the proposed
plans and analyse the deviations.
a. Budgeting
b. Break-even analysis
c. Corporate
d. Cash budgeting
47. ________ survey is the simplest, most inexpensive way to gather customer opinions and
preferences.
a. In-person
b. Online
c. Mail
d. Telephone
48. Which among the following job is connected with the implementation of technology in the
projects and coping up with the back office functions?
a. Chief Information Officer
b. Chief Executive Officer
c. Chief Operating Officer
d. Chief Technology Officer
49. ________ is in charge and solely responsible for effective implementation of information
system.
a. Chief Information Officer
b. Chief Technology Officer
c. Chief Executive Officer
d. Chief Financial Officer
2. Inheritance
3. Encapsulation
4. Neural network
a. Options 1 & 2
b. Options 1 & 4
c. Options 2 & 3
d. Options 1 & 3
56. Which of the following options are competitive advantages that an organisation can seek
?
1. Sustainable
2. Functional
3. Profitable
4. Contestable
a. Options 3 & 4
b. Options 1 & 4
c. Options 1 & 2
d. Options 1 & 3
57. Which of the following options are the tools used by organisations to reengineer business
process.
1. Technology enabled engineering
2. Collaborative environment
60. In designing a system, the ________ and ________ needs are listed separately and
clearly.
a. Resource, quality
b. Technical, information
c. Resource, information
d. Technical, quality
61. Which of these following are the major issues involved in organisation for development of
MIS?
1. Underestimating the complexity in the business systems.
2. Maintenance of MIS service level at an appropriate level
3. Lack of administrative discipline in following the standardised systems and procedures.
4. Whether the MIS function should be centralised or a decentralised activity.
a. Options 1 & 2
b. Options 2 & 4
c. Options 2 & 3
d. Options 1 & 3
62. Consider the below mentioned statements.
1. The functional information generated yearly aids in understanding trends and facilitates
comparison with respect to time.
2. Organisations use functional managerial information in planning, budgeting, and
controlling the operations of the function.
State True or False:
a. 1-True, 2-True
b. 1-False, 2-False
c. 1-True, 2-False
d. 1-False, 2-True
63. The major issue in organisation for development of MIS is allocation of ________ and
________ resources.
a. Hardware, software
b. Implementation, maintenance
c. Software, maintenance
d. Hardware, implementation
c. 1-True, 2-False
d. 1-False, 2-True
67.
1.
2.
3.
4.
a. Option 1 & 2
b. Option 2 & 3
c. Option 1 & 3
d. Option 1 & 4
68. Expert system software package includes ________ programmes and ________
programmes.
a. User interface, explanation
b. Interface engine, rapid restructuring
c. Explanation, testers
d. Rapid restructuring, user interface
72.
1.
2.
3.
4.
73.
1.
2.
a. 1-True, 2-True
b. 1-False, 2-True
c. 1-False, 2-False
d. 1-True, 2-False
Which among the following does the CIO needs to do for the IT organisation to be
effective?
Deliver and implement new systems
Managing IT assets and infrastructure
Re-skill the IT organisation
Delivering operational services
a. Options 2 & 4
b. Options 1 & 2
c. Options 3 & 4
d. Options 1 & 3
Consider the below mentioned statements:
Attribute defines the object behaviour and is also referred to as procedures.
The contents of distributed database are periodically copied into other locations.
State True or False:
a. 1-True, 2-True
b. 1-False, 2-True
c. 1-False, 2-False
d. 1-True, 2-False
74.
1.
2.
3.
4.
Which among the following are the advantages of Database management system?
Complex database
Supports multiple views
Includes hardware and software start-up costs
Integrity can be maintained.
a. Options 2 & 4
b. Options 1 & 2
c. Options 3 & 4
d. Options 1 & 3
75. Consider the below mentioned statements:
1. Software control is designed to assure that right data is being processed.
2. Check points help in building an audit trial.
State True or False:
a. 1-True, 2-True
b. 1-False, 2-True
c. 1-False, 2-False
d. 1-True, 2-False
Section C
MQP Management Information System
Sl.
No.
Questions
Marks
1.
( 10 Marks)
2.
Explain the different information types with its users and suitable example
(10 Marks)
Read the following case study thoroughly and answer the following questions:
10 Marks
b.
Society law
c.
The people activity and the behaviour patterns are decided by any of the three laws
mentioned above and it is seen as right or wrong as per the laws.
However, in the case of business, ethics is referred to as behaviour of the business
people or business activities which should satisfy the society law.
Immoral activities of these business people will be viewed by the society and
recognition is ignored by the society.
Conducting a business with loyalty to the government, nation, society by not doing
any unfair activities such as tax evasion, exhibiting the secrecy of the business to
others which are confidential are some of the behavioural patterns of business
ethics.
Discussion Questions:
If you are a businessman how will you safeguard the secrets of the business? What
are the different types of approaches and explain with an example
Unit No. 15
4
There are
Particulars
Plan A
Plan B
2.1
2.6
0.75
Discount Rate = i
15%
15%
(10 Marks)
two
investment plans in the market whose details are given below based on which you
need to decide which investment plan you need to select. Suggest which investment
plan you prefer and why?
Section No. 11.6.3