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14. Arrange for your suppliers to fax or email you weekly costs for
checking. Use one of your staff whos fussy with details to highlight
changes beyond a few cents the big changes are what interests you
rather than most of the prices where theres been little change.
15. Order forms should be on a clipboard where the deliveries are received so theres no problem checking prices as the goods arrive.
16. Put locks on freezers and fridges and store rooms that are located
away from the main store or kitchen the further away the more you
will lose in time and stock.
17. Remember staff are more likely to steal when they are disgruntled or
unhappy and others will collude with them at these times. How is the
emotional climate in your business?
18. Store small precious food items in a locked office, eg saffron, imported chocolate coverture, truffles etc treat them in the same you handle money.
19. Establish the rule that all new recipes go through a review process
before they are put into use written and costed then tested against marketing and concept. This will mean fewer failures or unpopular items and
more certainty. Order or make individual cup-cakes portions of popular
cakes rather than large cakes that will be cut into 12 or so slices at least
2 of the 12 are lost for one reason or anther and its much easier to count
and control individual small cakes.
20. Develop your forecasting techniques to adjust for expected numbers
keep previous year diaries to see what happened on certain nights. Adjust for very popular TV shows and sporting events if thats what your customers love. Your labour needs will start to be much more predictable.
21. Have menus and pictures ready as PDFs for emailing, and the pictures as low-resolution JPEGs (that wont take too long to download).
These are a speedy and cheap way to send function information to inquiries no need for expensive printed menu folders.
22. Swap tills and cash-drawers between shifts and separate the
counting function so those who just cashed off do not count their own till.
Make sure the checks are done within 24 hours so discrepancies are notified and action taken immediately.
23. Have a maintenance logbook/diary to record repairs and maintenance and diaries future maintenance needed.
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24. Install your own washing machine and dryer to do dish cloths and
other linen. It will have to handle some very filthy loads so it may pay to
purchase a commercial machine and use commercial grade washing liquid.
25. Join a trade association that will offer you a better deal on credit
card fees the savings are often considerable.
26. Teach cooks and receiving staff the proper way to store produce,
meat and fish.
27. Invest in quick cool freezer sticks, reducing cooling time for hot soups,
stocks and sauces.
28. Train your FOH staff in the art of the upsell. Increased sales with the
same costs leads to a lower cost percentage!
29. Make sure more then one staff member on duty at all times knows
the POS system inside out, from being able to program in new specials,
make sure prices are up to date as well as properly be able to void or correct mistakes.
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