TEAM CHARTER

Team Purpose
The purpose of this team is to provide a framework that wills proliferation the capability of the team member
participation in planning, problem solving and decision making in order to achieve project goals and objectives
collectively as a team. Increased participation promotes:
1.
2.
3.
4.
5.
6.

better understanding of project scope & deliverables

better understanding of decisions made
more support for and participation in implementation plans,
increased contribution to problem solving and decision making, and more ownership of decision, process and
changes
good communication and collaboration among team member
good management of expectation from internal and external stakeholder

Duration & Time Commitment

Item

Place

Time

1.

Face to Face Meeting

Project Room

9am 11am (Monday

weekly)

2.

Google Talk Conference Meeting

Conference Room

9am 11am (Wednesday

weekly)

3.

Skype Collaboration

Remotely

Ad hoc basis

Project Scope
The high level project scope is to develop a Total Hospital Information System (THIS), comprises of three subsystems:
1.
2.
3.

Patience Management System

Lab Management System
Pharmacy Information System

Members
Name

Phone Number

Email Address

Designation

PN. HARLINAWATI BINTI ABDUL KADIR

012-6276352

teritorobozu@hotmail.com

BUSINESS MANAGER

EN. KHAIRUL AZMIN BIN OTHMAN

019-2679206

minterm99@gmail.com

PROJECT MANAGER

EN. MOHD HASNOR BIN HASAN

0193662967

hasnor2212@gmail.com

SYSTEM ANALYST

PN. ROSZAIMAHTUN BINTI RAZALI

0196940934

roszai76@gmail.com

SYSTEM DEVELOPER

Desired End Result

1.

Developed sub systems is aligned with project objectives and goals

2.

Fulfill project scope within agreed project timeline

3.

Complete the project within agreed project cost and budget

4.

Meet stakeholders specifications

5.

Comply with the regulations and standards set by the government

Supporting Resources
1.

Doctors / Medical Officer, Hospital administration for the collection of Patient record

2.

Laboratory Technicians for the collection of list of instrument

3.

Pharmacist (list of medicine)

4.

Secured onsite project room for the project development activities with basic amenities

5.

Budget for travel and meal for the project team

6.

Hospitals Information Technology Department as single point of contact

7.

Hardware & Software for system development (desktop personal computers, printers, Microsoft Office and
other related Programming software)

8.

Communication infrastructure; Local Area Network and Internet

Reporting Plan
The team leader will provide a:
1.

Project Manager to present project status report to Steering Community on monthly basis as official project
update the status, issues and risks.

2.

Project Manager to hold weekly meeting with Project Team to discuss detail project progress. Discuss and solve
issues pertaining to deadline, scope and technical discrepancies

A List of Team Rules & Expectation

Ideally, each member should remain in the objectives of the project during team meeting and discussions. Each
member should contribute ideas and opinions that will give value to the project. Group discussions can be difficult
when there are conflict and personal interests. As such it is important for each member select a Project Manager. The
Project Manager will lead and manage all communication.
Guidelines listed below are often used;
1.

Stay focused on the purpose and goals

2.

Listen when others are speaking

3.

Be sure that all viewpoints are heard

4.

Always consider different point of view

5.

Focused on the future, not the past

6.

Look for solution, not someone to blame

7.

Dont use group time for individuals issues

A Code of Ethics
1.

Responsibility:
a.

Member will attend scheduled events on time

b.

Member will complete their tasks on time or when necessary inform others of delays/setback 3days
prior to the deadline

c.

Member will commit their full efforts to given tasks regardless of personal opinion

d.

Member will manage resources and tools responsibly

e.

Team member shall respect one another, customers, users, testers and any other person with whom
they interact throughout this project
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2.

3.

4.

5.

Honesty:
a.

Communication will always be honest

b.

Member shall put forth their best efforts and present honestly

c.

Mistakes/delays/failures shall be reported truthfully and promptly such that action can be taken to
overcome them as well as learn from them

d.

Progress should not be reported on speculation, only on known fact

Integrity:
a.

Member should always strive to do their best work

b.

Member will not abandon tasks or teammates

c.

Member shall be punctual in attending scheduled meetings or events

d.

Member should reported all expenses with regards to the projects

e.

Member should practice honesty in all aspects

Communication:
a.

Team members should communicate and respond to communications fully and in a timely fashion, or
notify others when they cannot

b.

The team budget shall be public for all team members to see at all times

c.

Should conflicts arise, team members shall reach out to the Project Manager.

Teamwork:
a.

Team members shall encourage, support and help each other during teamwork

b.

Team unity shall come before all other team goals

Deliverables
1.

Deliver a 3 sub-system of development

2.

System documentation and user manual

3.

Training and Helpdesk Support

Links
This team effort will link to private hospital/pharmacy and integrate with others system in the related field.
Charter Sign and Dated By All Team Members
Name

Signature

Date

Pn. Harlinawati Binti Abdul Kadir

En. Khairul Azmin Bin Othman
En. Mohd. Hasnor Bin Hasan
Pn. Roszaimahtun Binti Razali

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