PHIRI SYDNEY,

P.O BOX 39130,

LUSAKA, ZAMBIA

MANAGER-HUMAN RESOURCES,
CRYSTALINE TECHNOLOGIES LTD

12th May 2016

Dear Sir/Madam,
RE:APPLICATION FOR THE POSITION OF SALES COORDINATOR (IT BUSINESS)

I have over two years of experience in the IT Field with the last one where I served in various
capacities with the IT Department at Barclays Africa Group. I am happy to mention that I
was one of the successful competitors for the prestigious Barclays Africa Graduate Program
were I worked with people from different cultures and countries. As a Barclays Pan-African
Graduate I worked in all areas of IT, such as IT-Security, governance and control, Banking
Applications Management, IT Service Management and Infrastructure and Data Centre.
I graduated from the Belgorod State National Research University of Russia were I obtained
an advanced degree in Communication Systems and Networks with a Major in Information
Security In Banking Systems.
I am applying for the position of sales coordinator (IT Business) as advertised being open in
your organization.
I am very keen to work as sales coordinator because I held the same position at precision
communications, and I believe I will put in my very best by applying the necessary skills I
have acquired both academically and professionally.
I am currently available for an interview scheduled at your convenience. I have attached my
CV detailing academic knowledge and technical skills. Your time and consideration is greatly
appreciated.

Sincerely yours,
Sydney Phiri

PHIRI SYDNEY
P.O.BOX 39130
LUSAKA
MOBILE: +260978302063
EMAIL: Sydney.phiri@mail.ru
RESIDENTIAL ADRESS: House No. 12D Roan rd Kabulonga, Lusaka Zambia
Name: Sydney Phiri
Sex: Male
Date of Birth: November 13, 1988
Passport No. : ZN 130563
EIZ No: 02293025796
Driving licence: 752741/3/1
ABOUT ME
Information and Communication Technology Specialist. Well organized, friendly, efficient, quick learner and
performer, self-motivated, strong ability to plan, organize and prioritize work and meet deadlines on time.
With over two years of experience, I have worked for, and in collaboration with several Companies and
organizations ( Nokia Networks, HP, Hemmersbach GmbH & Co. KG, Precision communications, AARJapan,ILO, Ministry of Health, OVP-DMMU, Barclays Africa Group, ABSA Bank, Liquid Telecom,
Dimension Data, Zamtel) and leading ICT companies in major ICT projects, including Commercial Banks and
Bank of Zambia RTGS-link facilitation related projects.
OBJECTIVE
Seeking a challenging position and projects in the Information and communication Technology Industry that
offers professional growth while being resourceful, innovative and flexible.
EDUCATIONAL DETAILS
University: BELGOROD STATE NATIONAL RESEARCH UNIVERSITY, RUSSIA.
Degree: Advanced Degree in Communication Systems and Networks
Major: Information Security in Banking Systems.
Duration: 1st September 2007 to 30th May 2013
Papers Presented

Design Recommendations for the designing of the integrated communication network, ZAMTEL at the
University of Zambia, 22nd February 2013. Belgorod, Russia.
Designing of the info-communication infrastructure of The University of Zambia (UNZA) in Lusaka
Zambia. 30th May 2013, Belgorod, Russia.

Academic Research Work

Software and Administration of Information Systems. 1st September 2013-Present in collaboration with
the FEDERAL STATE AUTONOMOUS EDUCATIONAL INSTITUTION OF THE HIGHER
PROFESSIONAL EDUCATION BELGOROD STATE NATIONAL RESEARCH UNIVERSITY
as one of the entry prerequisites for PhD program.
School: The Kamwala High School.
Certificate: School Certificate of Education
Duration: 2002 to 2004
OTHER RELEVANT TRAININGS
February 2015 Johannesburg South Africa, Management Training conducted by Duke University on
Behalf of Barclays Africa Group

Presentation Skills
Banking Simulation
Emotional Intelligence

Corporate Chaos
Systemic Thinking
How to deal with Ambiguity and Uncertainty
How to deal with Change in a constant changing environment

July 2015-Lusaka Zambia, Management Training conducted by Duke University on Behalf of Barclays
Africa Group

Trade Finance
Introduction to Finance
Project Management (PRINCE2)
Personal Brand
Future Banking Technologies

Areas of Skills and Knowledge (Expertise)

IT Service Management, ITIL Service Standards.
IT Security, Governance and Control
IT Infrastructure and Data Centre
Banking Applications Management, Sybrin-CTS, Imaging and Workflow and Front Office Systems.
EMPLOYMENT HISTORY
9th Novermber 2015 till present, Onsite Support Engineer, Bits Connections/HP-Nokia Networks
Email: sphiri@bits-connexions.com
:sydney.phiri.ext@nokia.com
Major Activities are
Offer Technical Support to Nokia Networks Team
Resolve all IT Related issues so that Nokia Networks Team can deliver their services to Airtel-Zambia
effectively
Manage in country HP-NOKIA projects
2nd February 2015 till 6th November 2015
Pan African Graduate, IT-Infrastructure Analyst at Barclays Africa Group.
Major activities are:
Implement IT Governance and controls
Attend ATM Meetings twice a week and present a comprehensive report to Senior Management on the
status of ATMs Countrywide.
Analyze the point to point links between Head office Data Centre and Disaster Recovery Data Centre,
Analyze the Branchs LAN countrywide, Analyze the international link (VODACOM) and internet
service link . Prepare a monthly capacity and performance report for management to make decisions.
Prepare a daily status report of all voice loggers and resolve all issues related to voice loggers.
Engage and work with service providers (ZAMTEL, CEC-LIQUID TELECOM) to ensure that all
links and ATMs are up and running.
Engage and supervise Vendors to work on IT issues on the LAN.
Scheduling of conference calls as per request.
Re-routing of international and local calls as per schedule
Ensure that Banking Applications are up and running (WINFOS, Front Office Systems FOS, SybrinCTS/Imaging and workflow.
Ensure that the Link to Electronic Clearing House is Up and Running.
Ensure that BOZ-RTGS is up and running
Major Projects worked on are:

Worked with the team on the design and implementation of Barclays Bank Zambia (BBZ), CECLIQUID TELECOM, ZAMTEL and Bank of Zambia (BOZ) RTGS Project, both for Production
environment and Disaster Recovery environment.
Worked with the Team on the CEC-LIQUID Migration Project. Which involved migrating from using
Copper net Solutions to Using CEC-LIQUID TELECOM Link, I personally migrated Barclays Bank
Branches in Eastern Province.
Worked with the team on the Power Remediation Projects. After the impact of massive power load
shedding in the country we had to provide a solution to keep the uptime of branches and ATMs.
I successfully supervised the works on the DATA CENTER Remediation Project at Barclays Bank
Zambia. This was a huge project which resulted in the setting up of a modern DATA CENTER of
international Standard and compliant to regulations.

1st April 2014- 31ST January 2015

IT- Engineer/ Sales Coordinator at PRECISION COMMUNICATIONS.
Major activities are:
Planning and implementation of the companies and clients LAN/WAN infrastructure.
Maintenance of computer hardware/software.
Implementation of network hardware and software security.
Providing support to users of LAN/WAN based and PC based business solutions.
Formulation and implementation of strategies to monitor the performance of the Network.
Frequency Programming and installation of hand held radios, mobile radios and base radios,
installation of repeaters, masts, VHF-antennas, HF-Antennas and communication towers for our
customers in different parts of the country..
Carrying out installations and programming of BIOMETRIC ACCESS SYSTEMS, CHIP ACCESS
SYSTEMS, CONTROL ACCESS SYSTEMS and TIME ATTENDANCE SYSTEMS.
Marketing of the companys products, explaining to clients the technical specifications of our products,
how to apply for frequency licence from ZICTA, Carrying out site surveys and helping our clients
come up with the best and cheap options for various installations.
Major Projects worked on are:
Carried out the installations and programming of Mobile and hand-held Radios for UNITED
NATIONS, MINISTRY OF HEALTH and AAR-JAPAN to mention but a few.
Worked with the installation team for the installation of CCTV, IP-PBX, Upgrading of the Network
and saver systems, and installation of ACCESS CONTROL SYSTEM at TOYOTA ZAMBIA.
Worked with the installation team for the installation of the LAN, RADIO NETWORK and CCTV at
CROPIT FARMING in Mkushi.
Supervised the installation team for the installation of CCTV, TIME ATTENDANCE and ACCESS
CONTROL at MULUNGUSHI CONFERENCE CENTER.
Carried out the installation of BIOMETRIC ACCESS SYSTEM at FRREDY HIRSCH.
Worked with the installation team for the installation of MOBILE RADIOS, BASE RADIOS and
Programming and installation of the IP-PBX at BRIDGE SHIPPING ZAMBIA in Ndola, including the
Programming of the CALL MANAGEMENT SYSTEM on Win Tariff Platform.
Team work and Communication Skills
I have developed good numerical and communication skills, as they are in practice in my everyday life. I have
demonstrated exceptional good leadership qualities gained through being a student representative of Zambian
students in Belgorod, Russia. This helped me during group coursework at university which also required some
form of delegation and direction. Apart from leadership skills, my colleagues and professors alike would attest
to the fact that I enjoyed teamwork and greatly valued individuals contributions during group assignments. The
various projects I worked on helped me develop report writing, effective verbal communication and listening
skills. The University also gave me an opportunity to enhance my public speaking skills through various
research presentations.

ASSOCIATIONS
Member of The Engineering institution of Zambia (EIZ), EIZ No. 02293025796
REFEREES:
Mr Gondwe Bob
Contract Engineer Road Development Agency (RDA)
Mobile:+260977152465
Mr Dimtry Matus
IT-Manager Precision Communications.
Plot 5091, Lumumba RD, Lusaka.
Tel: +260211228274
Cell: +260978480834
Mr Alex Siyengo
Acting Manager Operational Systems Bank Of Zambia (BOZ)
Mobile: +260955737379
Email: alex.siyengo@gmail.com
: asiyengo@boz.zm
Mr Trevor Majula
Data Centre and Networks Manager Barclays Bank Zambia (BBZ)
Mobile: +260978053409
Email: trevor.majula@barclayscorp.com