Moe Iss 1 Rev 6

M. O.
E
PART- 0
GENERAL ORGANIZATION
Doc No: HA-MOE-001
Issue: 01 Date: 06 Nov 2012

Rev: 06
Date: 15.10.2014
Page
1
MAINTENANCE
ORGANIZATION
EXPOSITION
HERMES AIRLINES
Doc No: HA/ MOE-001
Initial Approval Reference : 2//00382

Issue : 1
Rev.: 0
Dated : 11 Jan 2013
Approval Reference :
Issue : 1
Rev.: 06
Dated : 15 Oct 2014
M. O. E
PART- 0
Doc No: HA-MOE-001
Intentionally left blank

Rev: 00
Date:
Page 2
M. O. E
PART- 0
Doc No: HA-MOE-001
MANUAL CONTENTS
PART 0 GENERAL ORGANIZATION
PART 1 MANAGEMENT
PART 2 MAINTENANCE PROCEDURES
PART L2 LINE MAINTENANCE PROCEDURES
PART 3 QUALITY SYSTEM
PART 4 CONTRACTING OPERATORS
PART 5 APPENDIXES (Sample of Documents)
PART 6 OPERATORS MAINTENANCE PROCEDURES
APPENDIX 1 TO PART 3

Rev: 00
Date:
Page 3
M. O. E
PART- 0
Doc No: HA-MOE-001
TABLE OF CONTENTS

Rev: 00
Date:
Page 4
PAGE
MANUAL CONTENTS
TABLE OF CONTENTS
0.1 DISTRIBUTION LIST-REVISION INSTRUCTIONS
0.1.1GENERAL
0.1.2 DISTRIBUTION LIST
0.1.3 REVISION INSTRUCTIONS
0.2 REVISION RECORD SHEET
0.3 LIST OF EFFECTIVE PAGES
0.4 REVISION RECEIPT
0.5 USED DEFINITIONS AND ABBREVIATIONS
10
M. O. E
PART- 0
Doc No: HA-MOE-001

Rev: 00
Date:
Page 5
0.1 DISTRIBUTION LISTREVISION INSTRUCTIONS

0.1.1GENERAL
All owners of this Manual as stated here under will be responsible for introducing the received
amendments, and thus keeping their copy in an up to date condition.
Quality Manager is responsible to keep update the manual in the HER network.
Any comments will be notified to the Quality Manager within the shortest time delay.
Copy No.1 is considered as the Master Copy (all original forms, names, signatures, etc.)
0.1.2 DISTRIBUTION LIST
Copy No.
1
2
3
4
5
6
Holder
Part 145 AMO Manager (MASTER COPY)
Accountable Manager
Quality Manager
Part M CAMO Manager
HCAA
Line stations
Format
Hard Copy
Electronic via Network
Electronic via Network
Electr. via Network, Hard Copy
Hard Copy, CD
CD
0.1.3 REVISION INSTRUCTIONS

The Quality Manager sends a copy of the approved by the HCAA pages to each holder of the
manual accompanied by the Revision Receipt in two copies.
The Receiver signs and returns one copy to the Sender, after he revises the manual.
The Sender revises the master copy after he receives all Revision Receipts.
M. O. E
PART- 0
Doc No: HA-MOE-001

Rev: 00
Date:
Page 6
0.2 REVISION RECORD SHEET

REV. No
REVISED PAGES
INSERTION
DATE
HCAA APPROVAL
00
Initial Issue
06 Nov 2012
HCAA/2//00382/11-01-13
08 Apr 2013
HCAA/2/A/03839/29-04-13
18 Jun 2013
HCAA/2//6517/6766
19 Jun 2014
HCAA/2//6117/17/6/14
22/08/14
CAA/2/A/8196/19/8/14
01
02
03
04
05
Part 0: 1,6,7,8. Part 1: 1, 5, 12,

14, 15, 16,17,18,19,20, 21, 22,
23, 24,25, 26. Part 2: 7,9,35,39.
Part 5: 1,2,3,7,8,9,25,31,32,34,
35,41,42,43,44,45,46.
Part 0: Page 1,7,8.
Part 1: Page 14, 17, 18
Part 5: Page 46
Part 0: Page 1, 7, 8.
Part 1: Page 1,13,14,19,22, 23,
24,25,26,27.
Part 0 page 1,7,8
Part 3 page 2, 8, 11, 23, 24
Appendix 1 page 1, 33, 34, 35,
36.
INSERTED
BY

Rev: 06
Date: 15.10.2014
Page
7
M. O. E
PART- 0
0.3 LIST OF EFFECTIVE PAGES
ISSUE: 01 / 06-11-2012
PAGE
1
2
3
4
5
6
7
8
9
10
11
12
==
==
REVISIO
NPART - 0
06
00
00
00
00
02
05
05
00
00
00
00
==
==
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
PART - 1
06
00
00
00
01
00
00
00
00
00
00
05
05
06
06
06
06
06
06
06
06
06
06
06
06
06
06
06
06
06
1
2
3
4
5
00
00
00
00
00
PART - 2
DATE
15-10-2014
06-11-2012
06-11-2012
06-11-2012
06-11-2012
18-06-2013
25-08-2014
25-08-2014
06-11-2012
06-11-2012
06-11-2012
06-11-2012
==
==
15-10-2014
06-11-2012
06-11-2012
06-11-2012
08-04-2013
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
25-08-2014
25-08-2014
15-10-2014
15-10-2014
15-10-2014
15-10-2014
15-10-2014
15-10-2014
15-10-2014
15-10-2014
15-10-2014
15-10-2014
15-10-2014
15-10-2014
15-10-2014
15-10-2014
15-10-2014
15-10-2014
15-10-2014
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
REV.: 04 date 10.08.2014
PAGE
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
REVISION
00
01
00
01
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
01
00
00
00
01
00
PART - 2L
00
00
00
00
00
00
00
00
00
PART - 3
00
04
00
00
00
00
PAGE 1 of 2
DATE
06-11-2012
08-04-2013
06-11-2012
08-04-2013
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
21
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
08-04-2013
06-11-2012
06-11-2012
06-11-2012
08-04-2013
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
10-08-2014
06-11-2012
06-11-2012
06-11-2012
06-11-2012
M. O. E
PART- 0
Doc No: HA-MOE-001

Rev: 05
Date: 25.08.2014
Page
8
PAGE 2 of 2
PAGE
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
1
2
3
4
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
REVISION
00
04
00
00
04
00
00
00
00
00
00
00
00
00
00
00
04
04
PART - 4
00
00
00
00
PART - 5
02
01
02
00
00
00
01
01
01
00
00
00
00
00
00
00
00
00
00
00
05
00
00
00
01
00
00
00
00
00
01
01
00
DATE
06-11-2012
10-08-2014
06-11-2012
06-11-2012
10-08-2014
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
10-08-2014
10-08-2014
06-11-2012
06-11-2012
06-11-2012
06-11-2012
18-06-2013
08-04-2013
18-06-2013
06-11-2012
06-11-2012
06-11-2012
08-04-2013
08-04-2013
08-04-2013
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
25-08-2014
06-11-2012
06-11-2012
06-11-2012
08-04-2013
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
08-04-2013
08-04-2013
06-11-2012
PAGE
34
35
36
37
38
39
40
41
42
43
44
45
46
47
1
2
3
4
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
REVISION
01
01
00
00
00
00
00
01
01
01
01
01
02
02
PART - 6
00
00
DATE
08-04-2013
08-04-2013
06-11-2012
06-11-2012
06-11-2012
06-11-2012
06-11-2012
08-04-2013
08-04-2013
08-04-2013
08-04-2013
08-04-2013
18-06-2013
18-06-2013
06-11-2012
06-11-2012
00
06-11-2012
00
06-11-2012
APPENDIX 1 to PART- 3
04
10-08-2014
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
00
06-11-2012
04
10-08-2014
04
10-08-2014
04
10-08-2014
04
10-08-2014

Rev: 05
Date: 25.08.2014
Page
9
M. O. E
PART- 0
Doc No: HA-MOE-001
0.4 REVISION RECEIPT
HERMES AIRLINES
Revision Receipt
From: Part-145 Quality Manager
TO: CAMO Manager
Sender
Sent Date:
Page
Receiver ..
Rev No.
Date
Page
Date
Page
Date
Instructions:
1. Insert above pages in the manual
2. Destroy old pages
3. Sign BOTH Revision Receipt copies
4. Return one copy to the sender
Receiver Sign:
Insertion Date:
Name:
Cut Here
Revision Receipt
HERMES AIRLINES
From: .
To: .
Sender
Receiver .
Sent Date:
Page
Rev No.
Date
Page
Date
Page
Date
Receiver Sign: . Insertion Date:

Name: .
Return this copy
M. O. E
PART- 0
Doc No: HA-MOE-001

Rev: 00
Date:
Page
10
0.5 USED DEFINITIONS AND ABBREVIATIONS

Continuing
Airworthiness
All of the processes ensuring that, at any time in its operating life, the aircraft complies
with the airworthiness requirements in force and is in condition for safe operation.
Organization:
A natural person, a legal person or part of a legal person.
Accountable
Manager:
Manager who has corporate authority for ensuring that all continuing airworthiness
management activities and all operations of the operator can be financed and carried
out in accordance with Part-M and to standard required.
Airworthiness
Review Staff:
Person(s) to carry out airworthiness reviews and issue airworthiness review

certificates or recommendations.
Inspection:
Examination of an A/C or A/C component to establish conformity with the approved

standard.
Base
maintenance:
All maintenance that is not line maintenance, performed at the maintenance base,
including inspections and defects rectification.
Line
Maintenance:
Pre-flight inspections, Service checks, Phase inspections and defect rectification as

detailed in the Maintenance Program.
Line station:
Place where line maintenance occurs.
Maintenance:
Any one, or a combination of overhaul, repair, inspection, replacement, modification

or defect rectification of an A/C or A/C component, with the exception of pre -flight
inspection.
Pre-flight
Inspection:
The inspection carried out before flight to ensure that the aircraft is fit for the intended
flight.
Component:
Any engine, propeller, part or appliance
ARC:
Airworthiness Review Certificate
ATL:
Airplane Technical Log
AFM:
Airplane Flight Manual
AOC:
Air Operator Certificate
AD:
Airworthiness Directive
CAMO:
Continuing Airworthiness Management Organization
M. O. E
PART- 0
Doc No: HA-MOE-001
0.5 USED DEFINITIONS AND ABBREVIATIONS (cont)

HA
Hermes Airlines
CAME:
Continuing Airworthiness Management Exposition
C of A:
Certificate of Airworthiness
CRS:
Certificate of Release to Service
CSN:
Cycles Since New
CDL:
Configuration Deviation List
DOA:
Design Organization Approval
EASA:
European Aviation Agency
FOD:
Flight Operations Department
FAA:
Federal Aviation Administration
HCAA:
Hellenic Civil Aviation Authority
LEP:
List of Effective Pages
MEL:
Minimum Equipment List
MMEL:
Master Minimum Equipment List
MH:
Man Hours
MP:
Maintenance Program
MO:
Maintenance Organization
NAA:
National Aviation Authority
Ops:
Operations
PHI:
Phase Inspection
SB:
Service Bulletin
SC:
Service Check
SI:
Special Inspection
TSN:
Time Since New

Rev: 00
Date:
Page
11
M. O. E
PART- 0
Doc No: HA-MOE-001

Rev: 00
Date:
Page
12
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001
Issue:
Rev:
Date:
Page
01 Date: 06 Nov 2012

06
15.10.2014
1
PART-1 MANAGEMENT
TABLE OF CONTENTS
PAGE
TABLE OF CONTENTS
1.1
CORPORATE COMMITMENT BY THE ACCOUNTABLE MANAGER
1.2
SAFETY AND QUALITY POLICY
1.3 MANAGEMENT PERSONNEL
1.3.1 DEPUTIES
1.4 DUTIES AND RESPONSIBILITIES OF THE MANAGEMENT PERSONNEL
1.4.1 DUTIES AND RESPONSIBILITIES OF THE ACCOUNTABLE MANAGER
1.4.2 GENERAL
1.4.3 DUTIES AND RESPONSIBILITIES OF THE QUALITY MANAGER
1.4.4 DUTIES AND RESPONSIBILITIES OF THE PART 145 AMO MANAGER
1.5 MANAGEMENT ORGANIZATION CHART
10
1.6 LIST OF CERTIFYING STAFF AND B1 AND B2 SUPPORT STAFF
11
1.7 MANPOWER RESOURCES
12
1.8 GENERAL DESCRIPTION OF FACILITIES
14
1.8.1 GENERAL (PLANT VIEW OF FACILITIES MAIN OFFICES)
14
1.8.2 PART 145 AMO OFFICE (PLANT VIEW)
16
1.8.2.1 ATHENS MAIN OFFICE

1.8.2.2 ATHENS MAIN STORAGE
1.8.2.3 HERAKLION OFFICE
1.8.2.4 HERAKLION MAIN STORE
1.8.2.5 DJIBOUTI OFFICE AND STORES
1.8.2.6 CHISINAU OFFICE
1.8.2.7 CHISINAU STORES
1.8.3 TEMPORARY LINE STATION
16
17
18
19
20
21
22
23
1.8.3.1 GENERAL
23
1.8.3.2 TEMPORARY LINE STATION PROCEDURES
23
1.8.4 STORES
1.8.4.1 GENERAL
1.8.5 PART 145 AMO LIBRARY
1.9 ORGANIZATIONS INTENDED SCOPE OF WORK
24
24
24
25
1.9.1 LINE MAINTENANCE
25
1.9.2 COMPONENTS MAINTENANCE
26
1.10 NOTIFICATION PROCEDURE TO THE HCAA REGARDING CHANGES TO THE
27
ORGANIZATIONS ACTIVITIES/ APPROVAL/ LOCATION/ PERSONNEL

1.11 EXPOSITION AMENDMENT PROCEDURE
APPENDIX A (LIST OF CERTIFYING STAFF)
28
29
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001

Rev: 00
Date:
Page 2

Rev: 00
Date:
Page 3
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001
1.1
CORPORATE COMMITMENT BY THE ACCOUNTABLE MANAGER
Ref: PART 145.A.30(a)/ 145.A.70(a)/ 145.A.90 AMC 145.A.30(a)/ 145.A.70(a)
Part- 145 MAINTENANCE ORGANISATION EXPOSITION.

This exposition and any associated referenced manuals define the organisation and procedures upon
which the HCAA Part-145 approval is based as required by 145.A.70.
These procedures are approved by the undersigned and should be complied with, at all time and when
work orders are being progressed under the terms of the Part-145 approval.
It is accepted that these procedures do not override the necessity of complying with any new or amended
regulation published by the HCAA from time to time where these new or amended regulations are in
conflict with these procedures.
It is understood that the HCAA will approve this organisation whilst the HCAA is satisfied that the
procedures are being followed and work standards maintained. It is further understood that the HCAA
reserves the right to suspend, limit or revoke the approval of the organisation if the HCAA has evidence
that procedures are not followed or standards not upheld.
For and on behalf of Hermes Airlines

Date: 06 Nov 2012
Signed:
Antoine Ferretti
Accountable Manager
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001

Rev: 00
Date:
Page 4
1.2 SAFETY AND QUALITY POLICY

Ref: PART 145.A.30(a)/ 145.A.65(a)/ 145.A.70(a) AMC 145.A.65(a)
It is a fundamental goal of Hermes Airlines and its employees both to provide a high level of service and
satisfaction to its customer, and to ensure safe maintenance practices and airworthy aircraft. It is our
policy constantly to review and, wherever possible, improve our maintenance procedures, the quality and
effectiveness of the services we provide. To this end we have established a Quality System, which, as a
minimum, is designed to meet the requirement of Part 145.
We take note of the quality and safety requirements of our customer and the HCAA and standards of
service and performance they expect. In addition, we identify, where appropriate, characteristics or our
services, which can be observed, measured or evaluated, and put in place controls, which allow us to
measure performance against our objectives. The achievement and maintenance of these standards is
deemed to be the responsibility of every employee.
The Quality Manager has the full authority for the implementation of the policy across Hermes Airlines
without being affected or influenced by pressure from any individual or group whose activities he is
required to evaluate. He is responsible for measuring and monitoring quality performance, identifying
quality and problems and instigates the necessary corrective and preventive actions. He is also responsible
for maintaining effective quality procedures and provision of objective evidence of the quality
performance within Hermes Airlines. In these duties he directly reports to the Accountable Manager. The
Quality Management recognizes the need for all personnel to cooperate with the Quality Auditors.
In addition to the responsibilities vested in the Quality System. All employees of Hermes Airlines are
responsible for achieving and maintaining service quality and safety standards, and no deviation from the
standards laid down in this manual is permissible without the written authority of the Quality Manager.
The organization is committed to:
Recognize safety as a prime consideration at all times

Apply human factors principles
Encourage personnel to report maintenance related errors/incidents
Recognize that compliance with procedures, quality standards, safety standards and regulations
is the duty of all personnel
Recognize the need for all personnel to cooperate with the quality auditors
Controlled copies of this manual are held by the staffs that are responsible for ensuring that any personnel
under their control are provided with the appropriate level of quality information. All employees of
Hermes Airlines will be conversant with the objectives of Part 145 and this Quality System.
Only by providing the standard of quality and service demanded by our customer and constantly striving
to maintain and improve the standard, can the organization continue to be a respected provider of
services.
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001

Rev: 01
Date: 08.04.2013
Page 5
1.3 MANAGEMENT PERSONNEL

Ref: PART 145.A.30(a)(b)/ 145.A.65(a)/ 145.A.70(a) AMC 145.A.30(b)/ 145.A.65(a)
NAME
Accountable Manager
Quality Manager
Maintenance Manager
POSITION
Antoine Ferretti
Kostas Marousis
George Vacondios
1.3.1 DEPUTIES
In case, of the absence of a Manager from his post for a prolong up to 30 days period of time that will
cause serious interruption to the function of the organization, the post holder will be deputized by another
responsible person who will take up his duties for the given period.
a) In the absence of the Accountable Manager, the Maintenance post holder takes up his duties
and responsibilities.
b) In the absence of the Quality Manager, the Maintenance post holder takes up his duties and
responsibilities.
c) In the absence of the Maintenance Manager, the Quality Manager takes up his duties and
responsibilities.
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001

Rev: 00
Date:
Page 6
1.4 DUTIES AND RESPONSIBILITIES OF THE MANAGEMENT PERSONNEL

Ref: PART 145.A.30(a)(b)(c)/ 145.A.65(a)(c)/ 145.A.70(a)/ 145.A.90(a) AMC 145.A.30(a)(b)(c)/ 145.A.45(d)/
145.A.65(a)(c)
1.4.1 ACCOUNTABLE MANAGER

RESPONSIBILITIES:
1. The Accountable Manager is responsible for ensuring that maintenance carried out by the
approved organisation meets the standards required by the EASA.
2. He/she is responsible for ensuring that the necessary finance, manpower resources and facilities are
available to enable the company to perform the maintenance to which it is committed for contracted
operators, and any additional work which may be undertaken.
3. He/she is responsible for ensuring that any charges are paid, as prescribed by EASA or HCAA in
respect of Part 145 approval.
4. He/she is responsible for establishing and promoting the safety and quality policy specified in Part
145.A.65 (a)
5. He/she is responsible for nominating the senior person for monitoring of the quality system.
6. He/she is responsible for ensuring the competence of all personnel including management personnel
has been assessed.
DUTIES:
1. Administer and control all groups within the Company.
2. Arrange and manage the planning, scheduling, provisioning, equipment and staffing, to ensure the
implementation of any agreed program at the required time
3. In conjunction with the Quality Manager where necessary, directly with the Competent Authority and
the Companys schedule of Approval on all matters affecting Airworthiness.
4. Action and deficiencies in materials, equipment or staffing as they occur to ensure fulfilment of the
program. Where deficiencies may affect the program, give adequate warning so that the remedial steps
can be taken, or the program changed, with minimum disruption.
5. Approve budget recommendations, purchase and disposal sanctions, and any relevant cost/revenue
documentation.
6. Control the Companys budgeted costs and revenue.
7. Manage the Company in such a manner as to maintain the highest possible technical standards and
efficiency.
8. Maintain an Approved Maintenance Organization per Part 145 to keep the aircraft fleet in an
airworthy condition.
9. Maintain and control a Planning Section to ensure the most efficient and economical accomplishment
of all work to be undertaken.
10. Maintain and control Stores to ensure that all aircraft and all materials required under responsibilities
detailed in paragraph 5 to 9 above are available, and that stock balances are kept at the most
economical levels.
11. Maintain a Quality Department, which will embrace standards, quality assurance, technical liaison
and inspection and take the steps necessary to achieve the highest possible standards required by
Hermes Airlines and the relevant Competent Authorities.
12. Implement Company policy and procedures, in conjunction with the Quality Manager.
13. Ensure that all members of the staff receive appropriate training to deal efficiently with the various
aircraft equipment handled by the Company.
14. Negotiate the lease and rental of the Hermes Airlines premises and accommodation.
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001
1.4.2

Rev: 00
Date:
Page 7
GENERAL
Hermes Airlines Quality & AMO Manager Qualifications/ Trainings
Qualifications
Experience
Yes
No
Practical Experience in Aviation
5 Y (Quality
Manager) & 7 Y
(AMO Manager)
Part M & Part 145 training (EASA Legislation)
Relevant engineering degree (Part 66) or equivalent
Basic familiarization organization manuals

A320-A321 Type Familiarization
B737-500 Type Familiarization
Fuel Tank Safety
Human Factors
E.W.I.S.
CAME & Companies Procedures
Quality System
1.4.3
Trainings
Initial Rec
PART-145 QUALITY MANAGER
The Quality Manager is a senior member of the organizations maintenance management staff, whose
credentials (experience, ability, technical knowledge and qualifications) shall be such that he can be
accepted by the HCAA as appropriate incumbent for this position; he is appointed by the Accountable
Manager.
The Quality Manager shall accept delegated responsibilities from the Accountable Manager while he shall
have direct access and shall report to him on all Part 145 related matters. His primary duty shall be to
ensure:
The establishment of an independent quality assurance system, to monitor the continuous

compliance with as well as the adequacy of the maintenance procedures, to ensure that the Quality
Department, Part 145 AMO personnel are following good practices and habits and that the
organization is always in capacity to properly carry out the intended maintenance operations, by
means of appropriately certified and airworthy released aircraft/aircraft components, as specified in
Part 145.
The implementation of a quality assurance audit plan, by which:

1. The state of conformance against all Part 145 requirements and all organizations maintenance
procedures (contained in this exposition) shall be assessed at scheduled calendar intervals,
regarding each aircraft, aircraft type, etc that is maintained, while the performance level of each
maintenance activity operated shall be evaluated.
2. The management staff and, ultimately, the Accountable Manager are urgently notified (through
the information feedback element of the program) and are promptly activated (by the suggestions
included) on any non-conformance, resulting from the audits conducted to ensure the necessary
corrective actions.
The coordination with the HCAA on all matters related to the continuing implementation of the Part
145 requirements and (in collaboration with the organizations management staff) the identification
of any potentially required amendments to this exposition, including the relevant manuals and
procedures.
The achievement of the organizations quality standards by:
1. Continuously monitoring the maintenance while in process, as well as reviewing the
completed corresponding work packages, to evaluate the contents of the rectification applied
against each recorded defect (especially the recurring defects).
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001
1.4.3

Rev: 00
Date:
Page 8
PART-145 QUALITY MANAGER (cont)
2. Frequently checking, to determine the completeness and currency of the required

airworthiness data used by Part 145 AMO.
3. He should establish regular meetings with the Accountable Manager to appraise the
effectiveness of the quality system
The Quality Manager shall also be held responsible for ensuring:
The operator is provided with a copy of all issued CRS, along with a copy of the approved data
used for repairs and/or modifications incorporated (if such work has been carried out) as specified in
Part 145.
The prompt notification of the HCAA, whenever an unsatisfactory condition, creating serious
hazard upon the aircraft maintained, is identified (either in flight or during maintenance), as
specified in Part 145.
The thorough evaluation (for adequacy of justification) of any potential application to the HCAA,
regarding concessions related to equivalent safety cases, as specified in Part 145
The retaining of a register for all quality audits completed, while raising reports to assess the nonconformances found, as well as requesting corrective action from the audited Manager (when
required).
The retaining of a register for all technical personnel including technical training data.
The establishment of a quality assurance program to monitor and control the applicable test and/or
calibration intervals of the affected measuring equipment/tools, as well as the aspects of their
serviceability and records updating, as specified in Part 145.
The close monitoring and control of all the contracted maintenance operations carried out to support
organizations other than Part 145 AMO (e.g. operators) for satisfactory compliance with the terms
of the relevant agreement.
The exercise of compliance monitoring by the quality auditors through:
1. The frequent review of the technical library and the approved data registers, required to support
the maintenance tasks carried out, for completeness, as well as for their prompt updating,
availability and internal distribution to all personnel who need access to such data, when
performing their duties, as specified in Part 145.45(a)/(c).
2. Preparing the required documentation for the issuance/renewal of C of A, special flight permits,
major repair/modification approvals, etc.
In addition to the above, the Quality Manger shall:
Directly contact the Accountable Manager in the event a reported non-conformance is not being
properly attended by the Manager involved or his subordinate persons.
Provide assessments on the existing or expected training needs and recommend accordingly to the
Managers involved.
Define the specific disciplines to be followed for hiring maintenance services that shall be provided
locally and offered by technical personnel employed in other Part 145 AMO, when such peculiar
needs may emerge.
Liaise with the HCAA on issues concerning matters of airworthiness as well as on issues concerning
submission of the MOE and any associated amendments.
Be responsible for issue /renewal/cancellation of certifying staff authorizations (possible to delegate
tasks).
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001

Rev: 00
Date:
Page 9
1.4.4 PART 145 AMO MANAGER

RESPONSIBILITIES:
1.
Propose necessary policies and procedures in order to ensure the smooth running and development of
maintenance activities.
2. Accept responsibilities under Part 145 for the organization and administration of the Hermes Airlines
Part 145 AMO.
3. Accept responsibility for the implementation and control of all Health and Safety related matters
within Part 145 AMO.
4. Ensure that maintenance facilities are maintained in a serviceable and safe condition, and that a high
standard of cleanliness prevails.
5. Ensure that the Hermes Airlines Part 145 AMO procedures and policies are carried out including
defects rectification according to Part 145 instructions.
6. Liaison with the Quality Manager, on a day-to-day basis, advising of any impending problems, which
could adversely affect maintenance activities.
DUTIES
1. Ensure that staffing is kept at an optimum level that tooling and equipment are available for all tasks
to be performed and are maintained in a serviceable condition.
2. Implement overall aircraft maintenance policies, undertakes projects and feasibility studies as
requested.
3. Carry out appraisal of Part 145 AMO staff in accordance with the policies, and undertake any
necessary disciplinary action in accordance with the Hermes Airlines personnel policy.
4. Maintain an awareness of developments within the industry, and liaises with external
organizations/companies in respect of aircraft maintenance activities relevant to the Part 145 AMO.
5. Ensure proper completion of all maintenance documents.
6. Ensure the operators approved maintenance program implementation.
7. Ensure that all staff receives familiarization training on Company Procedures relevant to their
allocated tasks and keeps records of personnel training.
8. Maintain technical awareness of all line operating aircraft. Retain a record of all technical delays and
ensure that such delays are given a satisfactory action.
9. Cooperates with the Quality Manager on common items concerning maintenance activities.
10. Maintains a good staff/management relationships at all times
11. Preparation of maintenance procedures and subsequent revisions, as originated from approved
sources.
12. Issues appropriate Work Orders and other relative maintenance documents.
13. Keeps records of special tools requiring calibration?
The Part 145 AMO Manager, when absent shall be short-term deputized by the engineer on duty.
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001

Rev: 00
Date:
Page 10
1.5 MANAGEMENT ORGANIZATION CHART

Ref: PART 145.A.30(b)(c)/ 145.A.70(a) AMC 145.A.30(b)
Part 145 Approved Maintenance Organization
Accountable Manager
Quality Manager
Part-145 Manager
Quality Auditors
Certifying Staff
Stores
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001

Rev: 00
Date:
Page 11
1.6 LIST OF CERTIFYING STAFF

Ref: PART 145.A.30(g)/ 145.A.35(j)/ 145.A.70(a) AMC 145.A.35(j)
Certifying staff for Hermes Airlines hold the EASA Part 66 License, with the appropriate type ratings and
meet the appropriate qualifications for being granted a company authorization for issuing a Release to
Service Certificate. Qualifications and Procedures for their Authorization are mentioned in 3.4.
Copies of the List are submitted to the Part 145 AMO Manager.
For any significant change to Certifying Staff, HCAA must be notified. The Quality Manager is
responsible to issue, control and update, the Certifying Staff List, which contains all the necessary data
of the authorised technical staff.
The list must be appended and visible to all Certifying Staff and must contain name, stamp, Date of issue.
It is intended that the Quality Manager is satisfied that all Part -145 requirements are compiled when
reviewing the list for a specific authorisation issue or removal.
Sample list of certifying staff is held in Appendix A in Part 1 Management, Page 23.
All Inspections means the Cert. Staff person is authorised to perform all ratings for which Hermes
Airlines has been approved.
The Quality Manager is responsible to check the validity of the authorisations issued against the validity
of the individual licenses, in accordance with the current regulations.
The Certifying Staff List will be up-dated as appropriately and be available at any moment for HCAA
inspection
A Certifying Staff performs a double check when a Critical Task is performed. It is intended that the
second Certifying Staff, has not participate in the specific task performed.
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001

Rev: 05
Date: 25.08.2014
Page 12
1.7 MANPOWER RESOURCES

Ref: PART 145.A.30(d)/ 145.A.70(a) AMC 145.A.30(d)
The company employs sufficient technical, administrative and support personnel to satisfy the
requirements of Part 145.A.30 (d)
The management structure is detailed in Section 1.3 with their terms of reference defined in section 1.4.
The maintenance man-hour plan should take into account any maintenance carried out on aircraft/aircraft
components from outside the Member State and should also take into account all work carried out outside
the scope of the Part 145 approval.
Contract staff, being part time or full time should be made aware that when working for Hermes Airlines
they are subjected to compliance with the organizations procedures specified in the maintenance
organization exposition relevant to their duties.
The maintenance man-hour plan should relate to the anticipated maintenance workload except that when
the organization cannot predict such workload, due to the short-term nature of its contracts, then such
plan should be based upon the minimum maintenance workload needed for commercial viability.
Maintenance workload includes all necessary work such as, but not limited to, planning, maintenance
record checks, production of worksheets/cards in paper or electronic form, accomplishment of
maintenance, inspection and the completion of maintenance records.
The quality monitoring compliance function man-hours should be sufficient to meet the requirement of
Part 145, which means taking into account AMC 145.A.65(c). Where quality-monitoring staff performs
other functions, the time allocated to such functions needs to be taken into account in determining quality
monitoring staff numbers.
The maintenance man-hour plan should be reviewed at least every 3 months and updated when necessary.
Significant deviation from the maintenance man-hour plan should be reported through the Departmental
Manager to the Quality Manager and the Accountable Manager for review. Significant deviation means
more than a 25% shortfall in available man-hours during a calendar month for any one of the functions
specified in Part 145.
TITLE
Quality Monitoring
Maintenance Management
Certifying Staff
NUMBER
% OF FULL TIME
1
1
Number of CRS Staff in form HA-145.26
40
40
100
(out of MOE)
Hermes Airlines will ensure that all persons involved in the aircraft maintenance are adequately instructed
in the maintenance methods to be used, company procedures and human factors issues. The Part 145
AMO Manager is responsible for ensuring that the staff receives the necessary training. The Part 145
AMO Manager submits the training needs to the Quality Manager. All technical training is administered
by the Quality Manager. Refer to Hermes Airlines Training Plan (Form HA-145.28).

Rev: 05
Date: 25.08.2014
Page 13
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001
YEARLY MANPOWER RESOURCES PLANNING FOR PART 145

Work Description
A
T
H
E
N
S
H
E
R
A
K
L
I
O
N
D
J
I
B
O
U
T
I
Sourses of Manhours Required (yearly)

persons hours
BASE Maintenance
Management
T/S - Rectification
Daily Checks
Weekly Checks
Out Station Tasks
Planning
Daily A/C Handling

Updating of Library
Control of TLS
Components Movement
1
1
2
1
1
1
1
1
1
Quality Monitoring
Training
Management
T/S - Rectification
Daily Checks
Weekly Checks
Out Station Tasks
Planning
Daily A/C Handling
Updating of Library
Control of TLS
Components Movement
A / RC checks
Quality Monitoring
Training
1
1
1
2
1
1
1
1
1
1
days
weeks
2
3
48
2
7
52
2
7
52
3
52
4
52
1
7
52
2
4
52
1
2
48
1
7
52
1
7
52
3 x 3days x 8 h x 6 times
1 x 2 hr/weekly x 48 Weeks
10
6
2
3
48
2
7
52
2
7
52
3
52
4
52
1
7
52
2
4
52
1
2
48
1
7
52
1
7
52
10
6
a/c
1
1
Manag.
Person.
Staff
CONTRACTED
Man-Hours required Yearly
288
728
728
312
208
364
416
96
364
364
432
96
180
288
728
728
312
208
364
416
96
364
364
432
1
1
96
180
Management
48
T/S - Rectification
52
Daily Checks
52
728
Weekly Checks
52
312
Out Station Tasks
52
208
Planning
52
364
Daily A/C Handling
52
Updating of Library
48
96
Control of TLS
52
364
Components Movement
52
364
A / RC checks
Quality Monitoring
Training
10
QA
Staff
288
728
416
432
96
180

Rev: 06
Date: 15.10.2014
Page 14
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001
Management
C
H
I
S
I
N
A
U
48
T/S - Rectification
52
Daily Checks
52
728
Weekly Checks
52
312
Out Station Tasks
52
208
Planning
52
364
Daily A/C Handling
52
Updating of Library
48
96
Control of TLS
52
364
Components Movement
52
364
A / RC checks
Quality Monitoring
Training
10
288
728
416
432
96
6
TOTAL:
180
1152
16768
384
MANPOWER RESOURCES ANALYSIS

Available CRS Staff Manpower:
Required Manpower:
Balance:
17280-12576
11X 8 X 5 X 48
21120
16768
4352
1.8 DESCRIPTION OF FACILITIES

Ref: PART 145.A.25(a)(b)(c)(d)/ 145.A.70(a)/ 145.A.75(c)(d) AMC 145.A.25(a)(b)(d)
1.8.1 General (Plant View of FacilitiesMain Offices)

A. The basic maintenance facilities of Hermes Airlines are located in the AIA Building 18 ground floor,
Room 302 for the Line Maintenance office and stores.
Communication:
Telephone number: 0030 210 3538181
Fax number: 0030 210 3538181
E-mail hrm145ath@hermesairlines.gr
Line Maintenance is carried out in the:
Athens International Airport, Athens Greece
Specific locations are assigned by the airport authorities on an ad hoc basis when line maintenance is to
be performed.
B. Maintenance facilities of Hermes Airlines are also located in the N. Kazantzakis Airport of Heraklion
Crete, Main Building First floor for the Line Maintenance office.
Stores are located at Archmidous 4 str, Alikarnassos of Heraklion.
Communication:
Telephone number: 2810301877
Fax number: 2810301877
E-mail: hrm145her@hermesairlines.gr
N. Kazantzakis Airport of Heraklion Crete Greece
be performed.
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001

Rev: 06
Date: 15.10.2014
Page 15
C. Maintenance facilities of Hermes Airlines are also located in the Djibouti Airport of Djibouti, Africa,
for the Line Maintenance office.
Stores are located at Djibouti Airport of Djibouti, Africa.
Communication:
Fax number: TBD
E-mail: linestation@hermesairlines.gr
Djibouti Airport of Djibouti Africa
be performed.
D. Maintenance facilities of Hermes Airlines are also located in the Chisinau Airport of Moldova at Air
Moldova Maintenance Building 4th floor for the Line Maintenance office.
Stores are located at Chisinau Airport of Moldova at Air Moldova Maintenance Building 2nd floor
Communication:
Fax number: TBD
E-mail: linestation2@hermesairlines.gr
Chisinau Airport of Moldova
be performed.
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001

Rev: 06
Date: 15.10.2014
Page 16
1.8 DESCRIPTION OF FACILITIES (cont)

1.8.2 Part 145 AMO Offices (Plan View)
1.8.2.1 Athens Main Office (AIA Building 18 ground floor, Room 302)
STORES
AREA
3.60m
DOCUMENTS
LIBRARY
SPA
RE
CABI
-NET
OFFICE
DESK
AND
STUDY
AREA
OUTG
OING
INSPE
CTION
MAIN ENTRANCE
FRIDGE
INCO
MING
INSPE
CTION
3.15m
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001

Rev: 06
Date: 15.10.2014
Page 17
1.8.2.2 145 AMO Storage (Plan View)

In Athens Airport in Main Building (AIA Building 18 ground floor, Room 302) there is Hermes
Airlines Line maintenance main storage.
UNSERVICEABLE
PARTS
CALIBRATED
TOOLS
SPECIAL
TOOLS
WHEELS
AREA
QUARANTINE
STORES
WHEELS
AREA
3.15m
SPARES 737-500
LUBRICANTS
CHEMICALS
SPARES 320/321
3.60m
OFFICE
AREA
MAIN ENTRANCE
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001

Rev: 06
Date: 15.10.2014
Page 18
1.8.2.3 Heraklion Main Office plan view (Main Building first floor)
DOCUMENTS
LIBRARY
OFFICE
DESK
AND
STUDY
AREA
OFFICE
DESK
AND
STUDY
AREA
MAIN ENTRANCE
3.87m
2.75m

Rev: 06
Date: 15.10.2014
Page 19
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001
1.8.2.4 Heraklion stores plan view (Archmidous 4 str, Alikarnassos of Heraklion.)
UNSERVICEABLE
PARTS
CALIBRATED
TOOLS
SCRAP
PARTS
QUARANTINE
STORES
SPA
RES
SPECIAL TOOLS
LUBRICA
NTS
WHEELS
AREA
FRIDGE
WHEELS
AREA
DESK
INCOMING
INSP
OUTGOING
PARTS
MAIN ENTRANCE
3.90m
10.35m

Rev: 06
Date: 15.10.2014
Page 20
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001
1.8.2.5 Djibouti office and stores plan view
1.80m
CALIBR
ATED
TOOLS
and
LUBRIC
ANTS
1.80m
QUARANTINE
STORES
SPECIAL
TOOLS
UNSER
VICEAB
LE
PARTS
2.30m
STORES AREA #1
STORE #1
ENTRANCE
SERVIC
EABLE
PARTS
STORES AREA #2
STORE #2
ENTRANCE
WHEELS AREA
FRIDGE
LIBRA
RY
OUTG
OING
PART
S
MAIN ENTRANCE
MAIN WORK DESK
INCO
MING
INSP
5.45m

Rev: 06
Date: 15.10.2014
Page 21
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001
1.8.2.6 Chisinau Main Office plan view (Air Moldova Building fourth floor)
Desk # 1
L
i
b
r
a
r
y
Desk # 2
4.35m
S
o
f
a
MAIN ENTRANCE
2.60m
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001

Rev: 06
Date: 15.10.2014
Page 22
1.8.2.7 Chisinau Stores plan view (Air Moldova Building second floor)
Parts
Selves
Tools
Selves
7.25m
Quarantine
Store
MAIN ENTRANCE
10.87m
Note : Chemicals and lubricants as well as Main and Nose Wheels are located in separated
Air Moldova stores labelled As HERMES PROPERTY
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001

Rev: 06
Date: 15.10.2014
Page 23
1.8.3 Temporary Line Station

1.8.3.1 General
If required by operators program, the organization may arrange for temporary line maintenance at any
suitable location, provided that the following conditions are met:
Duration max 30 days.
staffed by regular CRS staff I.A.W. MOE Chapter 1.6
in all other aspects the normal procedures iaw MOE Chapter 2 shall be applied
1.8.3.2 Temporary Line Station Procedures
Pos:
2
3
Action:
Arrange for facilities to be used with regards to:

- Suitability for the planned work
- Sufficient office accommodation
- Working environment
- Storage facilities
- Storage containers, clearly market to ensure store Integrity and
separation of serviceable and unserviceable material
- Relevant tools and equipment
- Fax, phone and internet access
- Office supplies
Before the first day of operation, Quality Audit of the temporary Line
Station will be performed by Hermes Airlines Quality Department.
After completion of the Audit and before start of operation, HCAA
will be notified in writing by the Hermes Airlines Quality Department.
Responsible:
Reference
Part 145
145.A.25
AMO
Manager
Quality
Manager
Quality
Manager
MOE
MOE
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001
1.8.4
1.8.4.1

Rev: 06
Date: 15.10.2014
Page 24
STORES
General
The Main Stores of AIA station are located at the Building 18 ground floor, Room 302
They are separated into units, which contain Bonded and Quarantine Stores, receipt and dispatch sections.
Bonded and Quarantine Stores
The Bonded and Quarantine Stores provide secure areas in which are stored all routable and consumable
components as well as some general items. The Part 145 Quality Manager, Part 145 AMO Manager or
Certified Staff has access to these Stores. Any other person requires escort to visit these areas.
Unserviceable components, which are to be sent for repair, overhaul, modification or scrap, are held in
the Quarantine Store, which is maintained separately, until required for dispatch.
U/S components shall label with HA-145.02 Unserviceable Tag to be used.
Tool Store
The Tool Store provides secure storage for tools and ground support equipment required for the service
and maintenance of the aircraft. All tools and ground equipment are recorded. The Tool Store contains a
Quarantine part for storing unserviceable tools which is the same used for the A/C components, until they
are sent for repair or until they are disposed off.
Unsalvageable Components Store
The Unsalvageable Store provides temporary storage for components, which have been deemed as
beyond repair, until such time as they are finally disposed off.
1.8.5 PART 145 AMO LIBRARIES
Location
The Library is located within the Part 145 AMO offices.
Capabilities
The Library stores and controls technical information for reference and maintenance purposes.
Copies of all Maintenance Manuals, Service Bulletins, Airworthiness Directives and Repair Manuals for
the aircraft and associated equipment are included.
The Library maintains all manuals, both stored and issued in an up to date state of amendment.
The Quality Manager keeps the up-dated effective publications lists.
Certain manuals may be presented in microfilm form and /or electronic format
Readers, Printers or Computers to retrieve technical information will be located at the Part 145 AMO
Offices.
Controlled manuals are also available on line and the Operator provides this facility.
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001

Rev: 06
Date: 15.10.2014
Page 25
1.9 ORGANIZATIONS INTENDED SCOPE OF WORK

Ref: PART 145.A.10/ 145.A.20/ 145.A.42(c)/ 145.A.70(a)/ 145.A.75(a)(b)(c)(d)(e)/ 145.A.80 AMC
145.A.10(a)(b)(c)/ 145.A.20/ 145.A.80
1.9.1 LINE MAINTENANCE

Line Maintenance tasks available in accordance with current Approved Maintenance Programs for aircraft
types mentioned in the below tables:
A. Athens Airport Part 145 station:
Rating
TC
Holder
A/C
Model
Limitation
Maintenance Level
Daily / Weekly /
Troubleshooting / Defect
Rectifications /
Special Inspections / EASA
Form One for robbery
purposes.
Scheduled Maintenance up
to RC & HC check,
including RC& HC Checks.
Daily / Weekly /
Rectifications /
purposes.
to A check, including A
Checks.
A1
AIRBUS
A320-211
A321-111
Airbus A320/A321
(CFM56)
A1
AIRBUS
A320-211
A321-111
Airbus A320/A321
(CFM56)
A1
The
BOEING
COMPANY
B737-500
Boeing 737-500
(CFM56)
A1
The
BOEING
COMPANY
B737-500
Boeing 737-500
(CFM56)
Base
Line
x
x
B. Heraklion and Djibouti Airport Part 145 station:

Rating
TC
Holder
A/C
Model
Limitation
Maintenance Level
Daily / Weekly /
Rectifications /
purposes.
to RC & HC check,
Daily / Weekly /
Rectifications /
purposes.
to A check, including A
Checks.
A1
AIRBUS
A321-211
A321-111
Airbus A320/A321
(CFM56)
A1
AIRBUS
A321-211
A321-111
Airbus A320/A321
(CFM56)
A1
The
BOEING
COMPANY
B737-500
Boeing 737-500
(CFM56)
A1
The
BOEING
COMPANY
B737-500
Boeing 737-500
(CFM56)
Base
Line
x
x
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001

Rev: 06
Date: 15.10.2014
Page 26
C. Chisinau Airport Part 145 station:

Rating
TC
Holder
A/C
Model
Limitation
Maintenance Level
Daily / Weekly /
Rectifications /
purposes.
to RC & HC check,
A1
AIRBUS
A321-211
A321-111
Airbus A320/A321
(CFM56)
A1
AIRBUS
A321-211
A321-111
Airbus A320/A321
(CFM56)
Base
Line
Note: The related customer Work Orders will be under taken only when any special or not often used
tool, required to perform the task, is made available and the technical staff has been familiarized with the
use of the special tool.
As well as:
Aircraft Technical Log review to ensure that the intended flight is not adversely affected by any
outstanding deferred defects.
MEL implementation, as approved by the HCAA of the customer.
For all the above the maintenance organization must have available the necessary tooling, equipment and
updated airworthiness data, and the personnel must be properly authorized and feel confident to perform
the task.
Tools and equipment not often used may be loaned from other approved Maintenance Organizations
using form HA-145.12 and HA-145.41.
Not often used tools are defined these tools which are not required to perform the approved maintenance
schedule tasks for a minimum period of twelve (12) months.
Special consideration is given to any special customer requests and/or procedures, as approved for the
customer by its own regulatory authority. Any related items must be included in the related Maintenance
Contract and referenced into the Work Order issue.
All incoming work will be evaluated prior to be performed for tooling, parts, capability, and man-power
and will be in co-ordination of Part 145 AMO Manager and the Quality Manager.
1.9.2 COMPONENTS MAINTENANCE.
EASA Form One as described in 1.9.1 above will be issued from Hermes CRS staff when Serviceable
Components must be robbed from an airworthy HERMES Airplane to be installed on another HERMES
Airplane according MOE Robbery Procedure in 2.3.10.
This component will be visually inspected, and assured that during last flight, the component or the
system involved was properly operated without defect. Serviceable (green) tag will be also issued.
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001

Rev: 06
Date: 15.10.2014
Page 27
1.10 NOTIFICATION PROCEDURE TO THE HCAA REGARDING CHANGES

Ref: PART 145.A.15/ 145.A.30(a)(b)/ 145.A.70(a)/ 145.A.85 AMC 145.A.15/ 145.A.70/ 145.A.85
To enable the Authority to determine continued compliance with Part 145 and amend, if necessary the
approval certificate, HERMES SIRLINES will submit an application to the HCAA and proceed to the
implementation of the change after related approval is obtained.
The Company is obliged to notify immediately the HCAA of all changes affecting the Contents of this
Manual.
(*)
The name of the organization

The location of the organization
Additional locations of the organization
The Accountable Manager
Management Personnel
Any change to the facilities
Equipment and Tools required
Material
Procedures
The Organizations Work Scope
Certifying staff
(*)
(**)
(***)
Change of the Accountable Manager must be notified to the HCAA simultaneously submitting the
Commitment of the Accountable Manager of the new person acting as Accountable Manager.
(**) Changes of the Management Personnel must be previously approved by the HCAA submitting also,
the relative EASA FORM-4.
(***) In the case of the certifying staff and in order not to have too many revisions in this manual caused
by casual changes in the Maintenance personnel, a List of Certifying Staff will be held and updated
under the responsibility of the Quality Manager out of the MOE and made available to the HCAA
when requested.
In case that Certifying Staff is significally changes, HCAA must be notified. Also every three (3)
months copy of the current Certifying Staff List must be submitted to HCAA.
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001
1.11

Rev: 06
Date: 15.10.2014
Page 28
EXPOSITION AMENDMENT PROCEDURE
Ref: PART 145.A.70(a)(b)(c)/ 145.A.85 AMC 145.A.70(a)
Any proposed amendment to the MOE, requires previous approval from the HCAA.
The proposal Form to the HCAA shall be signed by the Maintenance Manager or in his absence, by the
Quality Manager.
The Quality Manager determines the necessity of a revision, proceeds to the necessary changes and
reports to and analyses them with the Maintenance Manager before submitting the revision to the HCAA
for approval.
The Quality Manager is responsible for subsequent distribution and incorporation into the MOE after
HCAA approval is issued, within 5 working days.
All amendments in the text are marked with a vertical bar at the left hand side margin.
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001

Rev: 06
Date: 15.10.2014
Page 29
APPENDIX A
General
In order not to have too many revisions in this manual caused by casual changes in the Maintenance
personnel, the list of Certifying Staff Form HA-145.26 will be held and updated under the responsibility of
the Quality Manager out of the MOE and made available to the HCAA when requested.
M. O. E
PART- 1
MANAGEMENT
Doc No: HA-MOE-001

Rev: 06
Date: 15.10.2014
Page 30
M. O. E
PART- 2
MAINTENANCE PROCEDURES
Doc No: HA-MOE-001

Rev: 00
Date:
Page 1
PART-2 MAINTENANCE PROCEDURES

TABLE OF CONTENTS
TABLE OF CONTENTS
2.1 SUPPLIER EVALUATION AND SUBCONTRACT CONTROL PROCEDURE
2.1.1 EVALUATION
2.1.2 SUBCONTRACT CONTROL PROCEDURE
2.1.3 CUSTOMER SUPPLIED ITEMS
2.1.4 PURCHASING
PAGE
1-3
4
4
4
4
4
2.2 ACCEPTANCE INSPECTION OF AIRCRAFT COMPONENTS AND MATERIAL FROM

OUTSIDE CONTRACTORS
2.3 STORAGE & RELEASE OF A/C COMPONENTS & MATERIAL TO A/C MAINT.
2.3.1 GENERAL STORAGE CONDITION

2.3.2 PROCEDURE FOR BONDED STORE
2.3.3 DISPATCH PROCEDURE
2.3.4 OIL AND PAINT
2.3.5 TIRE STORAGE
2.3.6 SHELF LIFE CONTROL
2.3.7 AOG DEFINITIONS AND PROCEDURES
2.3.8 COMPONENTS FOR REPAIR
2.3.9 SCRAPPED PART TAG (RED) PROCEDURE
2.3.10 ROBBERY PROCEDURE
2.4 ACCEPTANCE OF PARTS, TOOLS AND EQUIPMENT
6
6
7
7
7
7
8
8
9
9
10
2.4.1 PROCEDURES FOR GOODS RECEIPTS

2.4.2 PROCEDURE FOR TOOLS STORE
2.4.3 PROCEDURE FOR TOOLS AND EQUIPMENT
10
12
12
2.5 CALIBRATION OF TOOLS AND EQUIPMENT
13
2.5.1 CALIBRATED TOOLS RECORD

2.5.2 CALIBRATING STANDARDS
2.6 PROCEDURE FOR THE USE OF TOOLING AND EQUIPMENT BY STAFF

2.6.1 TOOLING AND EQUIPMENT
2.6.2 TOOLING
2.6.3 TEST EQUIPMENT
2.6.4 LUBRICATION AND RE-CHARGING EQUIPMENT
2.6.5 REPLACEMENT OF TOOLS AND EQUIPMENT
13
13
15
15
15
15
15
15
2.7 CLEANLINESS STANDARDS OF FACILITIES
15
2.8 MAINTENANCE INSTRUCTIONS AND RELATIONSHIP TO AIRPLANE/AIRPLANE

COMPONENT MANUFACTURERS INSTRUCTIONS INCLUDING UPDATING AND
AVAILABILITY TO STAFF
16
2.8.1 THE COMPANY MAINTAINS

2.8.2 THE PART 145 AMO LIBRARY
2.8.3 SPECIAL INSTRUCTIONS
2.8.4 THE PART 145 AMO MANAGER
2.8.5 SOURCE OF ALL TECHNICAL INSTRUCTIONS
2.8.6 MAINTENANCE PROCEDURE
16
16
16
16
16
17
2.9 REPAIR PROCEDURES
18
2.10 AIRPLANE MAINTENANCE PROGRAM COMPLIANCE
19
2.10.1 MAINTENANCE PROGRAM

2.10.2 MAINTENANCE PROGRAM SCHEDULE VARIATION
2.10.3 MAINTENANCE PROGRAM SCHEDULE AMENDMENT
19
19
19
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 2
2.11 AIRWORTHINESS DIRECTIVES PROCEDURE
20
2.11.1 GENERAL
2.11.2 RESPONSIBILITY OF HERMES AMO
20
20
2.12 OPTIONAL MODIFICATION PROCEDURE
21
2.12.1 MODIFICATION ASSESSMENT

2.12.2 MODIFICATION CONTROL
2.12.3 CONTROL OF MODIFICATION RECORDS
2.13 MAINTENANCE DOCUMENTATION IN USE

2.13.1 MAINTENANCE DOCUMENTATION
2.13.2 MAINTENANCE PLANNING
2.14 TECHNICAL RECORDS CONTROL
21
21
21
22
22
22
23
2.14.1 RECORDS KEEPING

2.14.2 RESTORATION OF DAMAGED, ETC. TECHNICAL RECORDS FILES
2.14.3 LINE STATION DOCUMENTATION
23
23
23
2.15 RECTIFICATION OF DEFECTS ARISING DURING MAINTENANCE
26
2.16 RELEASE TO SERVICE PROCEDURE
27
2.16.1 GENERAL
2.16.2 AIRCRAFT RELEASE TO SERVICE AFTER MAINTENANCE
2.16.3 COMPONENT RELEASE TO SERVICE AFTER MAINTENANCE
2.16.4 CRS RESPONSIBILITY
27
27
27
27
2.17 RECORDS FOR THE OPERATOR
28
2.18 PROCEDURE FOR REPORTING OF DEFECTS TO THE HCAA, OPERATOR AND

MANUFACTURER
29
2.18.1 GENERAL
2.18.2 REPORTING OF OCCURRENCES TO HCAA
2.18.3 REPORTING OF EVENTS TO THE MANUFACTURER
29
29
29
2.19 RETURN OF DEFECTIVE AIRCRAFT COMPONENTS TO STORES
30
2.20 DEFECTIVE COMPONENTS TO OUTSIDE CONTRACTORS
30
2.21 CONTROL OF COMPUTER MAINTENANCE RECORD SYSTEM
30
2.22 CONTROL OF MAN-HOURS PLANNING VS SCHEDULED MAINTENANCE WORK
31
2.22.1 GENERAL
2.22.2 WORK-SCOPE
2.22.3 AVAILABLE TECHNICAL STAFF
2.22.4 REQUIRED & AVAILABLE MAN-HOURS
2.22.5 AVAILABLE RESOURCES
2.22.6 PROCEDURE FOR MANPOWER PLANNING LONG TERM
2.22.7 PROCEDURE FOR MANPOWER PLANNING SHORT TERM
2.23 CONTROL OF CRITICAL TASKS

2.23.1 CRITCAL TASKS
2.23.2 CRITICAL DESIGN CONFIGURATION CONTROL LIMITATION TASKS
31
31
32
32
33
34
34
35
35
35
2.24 SPECIFIC AIRCRAFT MAINTENANCE PROCEDURES
36
2.24.1 PROCEDURE FOR ENGINE GROUND RUN

2.24.2 PROCEDURE FOR AIRCRAFT TOWING
2.24.3 PROCEDURE FOR AIRCRAFT PRESSURE RUN
2.24.4 PROCEDURE FOR AIRCRAFT TAXIING
36
37
37
37
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 3
2.25 PROCEDURES TO DETECT AND RECTIFY MAINTENANCE ERRORS
38
2.26 SHIFT HANDOVER PROCEDURES
38
2.27 PROCEDURES FOR NOTIFICATION OF MAINTENANCE DATA INACCURACIES AND
39
2.28 PRODUCTION PLANNING PROCURE
39
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 4
2.1 SUPPLIER EVALUATION AND SUBCONTRACT CONTROL PROCEDURE

Ref: PART 145.A.42(a)/ 145.A.70(a)/ 145.A.75(b) AMC 145.A.42(a)
2.1.1 EVALUATION
All suppliers for parts, materials, tooling and services, having an airworthy significance, must be approved by
the prime a/c or component manufacturer and, in accordance with chapter 2.4, must provide the requested
documentation for the part ordered so it can be accepted during incoming inspection.
The Company is to perform supplier evaluation audits and checks upon part receipt that supplier certificates
are current and valid.
2.1.2 SUBCONTRACT CONTROL PROCEDURE
The Quality Manager will audit the Major Part Supplier or any other in order to comply with EASA Part
145.A.42 requirements.
2.1.3 CUSTOMER SUPPLIED ITEMS
All parts/materials supplied by customer in accordance with a related contract, must follow the incoming
goods evaluation procedure as described in following paragraphs.
2.1.4
1
2
3
PURCHASING
If a decrease in stock holding is found, a HERMES purchase order will be raised against an approved
supplier.
The purchase order will contain accurate definitions of the spares required with full details of the quality
control and certification requirements to be met by the supplier to satisfy the order.
The completed order will be faxed to the supplier who will confirm its receipt either by telephone or fax.
When items are received in the stores:
The item will be checked visually to confirm no obvious damage (shipping, transportation defects,
etc.)
The item documents will be quoted against the purchase order (EASA Form One, FAA Form 8130,
etc). See also 2.2.
The item will be annotated a batch number and then moved into the stores, after a HERMES
serviceability tag is attached (HA-145.01). See also 2.1.3
Purchase orders may only be authorized by any of the senior management persons.
M. O. E
PART- 2
Doc No: HA-MOE-001
2.2

Rev: 00
Date:
Page 5
ACCEPTANCE INSPECTION OF AIRCRAFT COMPONENTS AND MATERIAL FROM

OUTSIDE CONTRACTORS
Ref: PART 145.A.42(a)(b)/ 145.A.50(f)/ 145.A.55(a)/ 145.A.70(a) AMC 145.A.42(a)(b)(d)(e)
Acceptance of spare parts, accessories or materials from outside sources, is based upon valid certification
documents or serviceable tags (Airworthiness Approval Tag FAA 8130-3/4 or EASA Form One), of the
supplier.
Overhauled components are required to have dual certification release documents.
HERMES cannot accept spare part, accessory or material unless accompanied by the above-mentioned
certificates of validation.
The Certifying Staff is competent to check the above certification documents. Care is experienced in ensuring
compliance with applicable ADs, the status of any life limited parts, and the CDCCLs.
An authorized Mechanic is competent to check the proper and airworthy condition of the spare part.
The Part 145 AMO Manager or Certified Staff updates records, issues and installs the relative serviceable tag
on the material.
The Part 145 AMO Manager maintains in a separate file, all certification documents accompanying the
materials, spare parts or accessories.
The coding system used for the storage is simple and needs no individual analysis.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 6
2.3 STORAGE, TAGGING AND RELEASE OF AIRCRAFT COMPONENTS AND MATERIAL TO

AIRCRAFT MAINTENANCE.
Ref: PART 145.A.25(d)/ 145.A.40(a)/ 145.A.70(a) AMC 145.A.25(d)/145.A.42(b)
2.3.1 GENERAL STORAGE CONDITIONS

Guidelines for the Storage Conditions of Aeronautical Supplies.
1.
2.
3.
4.
5.
6.
7.
8.
9.
An even dry temperature will be maintained throughout the stores area to reduce the risk of
condensation. The premises will be kept clean and well ventilated.
Any spares that are received in protective packaging and can be inspected without being unpacked are
to be stored unopened and should not be removed from the packaging until the item is to be fitted to the
aircraft.
Strict stock rotation will be adhered to all items. This is particularly important for perishable goods,
instruments and other components, which have definite shelf lives. Hardware such as nuts, bolts and
washers must be used before new stock is used.
All sealant and adhesive are to be kept in a special cabinet and any cure date limitations will be
logged on a tag affixed to the container.
Materials that may have a detrimental effect on each other will be kept apart. e.g. phenol plastics will
not be permitted to come into contact with cadmium plated steel parts. This prevents the corrosion of
the steel parts.
Materials in long lengths, extrusion tube, bar etc. are to be secured vertically so as to help reduce the
chances of damage.
Compasses and other units having magnetic components will be stored on wooden racks and not on the
normal metal racks. (Electro-static discharge sensitive devices)
Generally, storage conditions for specific materials must follow manufacturer storage instructions (OEM
Specs)
Flammable materials must be stored in a separate area away from the main store.
2.3.2 PROCEDURE FOR BONDED STORE

General
The CRS Staff on duty acting as Stores Keeper is responsible for the proper organization and control of the
stores. In case of absence the stores keeper will deputize by the Part 145 AMO Manager. The Bonded Store is
a restricted area, and only authorized personnel may enter. These are, Senior Managers, HCAA
Representatives and CRS. The Bonded Store provides secure storage only for aircraft components and
material, which have a Serviceable label. On no account will unserviceable items be stored in the Bonded
Store Items will be accepted into the Bonded Store only when given a Serviceable label.
Items in the Bonded Store, which become unserviceable for whatever reason (e.g. shelf life expiration,
damage, superseded by modification action, robbery) are withdrawn from the Bonded Store and passed to the
Quarantine Store.
Certain items, because of their size, e.g. power plants, control surfaces, are stored outside the confines of the
Bonded Store but are nevertheless the responsibility of the CRS Staff on duty acting as Store Keeper who
inspect them frequently for serviceability.
Items which become Unserviceable
An item correctly stored in the Bonded Store may become unserviceable for a number of reasons:
(a) SHELF LIFE EXPIRATION
At monthly intervals, the CRS Staff on duty acting as Store Keeper will monitor the Shelf Life and will
remove any item which is due to become expired during the forthcoming month. (See also 2.3.6).
(b) DAMAGE
Items which become damaged while in Bonded Store, e.g. due to water leakage or being dropped, will be
removed from the store.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 01
Date: 08.04.2013
Page 7
Release procedure
A component is released to service by the CRS Staff on duty acting as Store Keeper after checking that proper
company Serviceable Tag (HA-145.01) accompanies it and files the updating the store out files.
2.3.3 DISPATCH PROCEDURE
Unserviceable Components Dispatch Procedure
the CRS Staff on duty acting as Store Keeper will produce a Repair Order.
Withdraw the item from the unserviceable racking checking that part number and serial number match
the data shown on the Repair Order.
Using available packing materials pack the item suitable for the mode of transport to be employed
ensuring correct labels are attached.
Copy of the Repair Order is packed inside the shipping container. Photocopies are attached to the
outside.
2.3.4 OIL AND PAINT
To isolate materials of a flammable nature:
1.
The oil store is in the separate area in the main store and is used to store hydraulic and engine oils and
small quantities of paint and thinners.
2. All oil and paint containers will be marked with the batch number and any shelf life expiration details to
ensure strict stock rotation.
3. Containers (pouring cans etc) used for transferring oils will be marked with the oil type, and restricted to
use with that specific product.
2.3.5 TIRE STORAGE
1.
2.
3.
4.
5.
6.
Tires should be stored away from excessive heat and light i.e. away from radiators, steam pipes electric
motors and other sources of heat. Therefore, tires should be stored in a dry room and at temperature of
between 10-27 C (50-80 F)
Tires should be stored vertically. Tires should be turned to a new position every 3 months.
Tires delivered in a special wrapping and should be left, if possible, in the wrapping for storage.
Provided the above conditions are met, tires may be stored up to 4 years from the date of manufacture.
Any tires exceeding 7 years should be returned to the manufacture for assessment.
Assembled wheels not required for immediate use shall be inflated to 40 PSI for storage.
Unless otherwise authorized, wheels will be transported at 25 PSI.
2.3.6 SHELF LIFE CONTROL

Storage limiting period for individual items.
1.
2.
3.
4.
5.
6.
7.
Shelf life periods are dictated by the manufacturers.

If the storage conditions are not inexact accordance with the manufacture recommendations then the
shelf life is reduced according to manufacturer instructions after submission and approval of justified
data.
On receipt of a component, which has a limited shelf life, the expiration date of that shelf life item will
be entered into the computer system according Form No HA-145.08
On the first day of every month, the stores personnel will call a print out of shelf life goods, expiring
within the month from the computer system.
From the printout the stores personnel will ensure that all items are placed in the Quarantine store for
further action.
Any rotable items with a shelf life approaching expiration will be sent to the sub-contractor for overhaul
and re-certification on a Repair order.
Rubber of polymer seals on expiration should be withdrawn from stock and held in the quarantine store
for re-assessment and re-certification by the Quality Manager after proper consultation with the
manufacturer.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 8
2.3.7 AOG DEFINITIONS AND PROCEDURES

1. DEFINITIONS
Aircraft on Ground (AOG) will apply to an aircraft which is in service but unable to fly due to a
spares shortage.
2.PROCEDURE
If a demand can not be satisfied from current stock, after checking for alternative parts, the CRS Staff on duty
acting as Store Keeper will annotate the requisition NIL or NOT STOCKED.
The Part 145 AMO Manager will annotate the request with a target date.
Note: A GENUINE TARGET DATE MUST BE GIVEN.
In the event of NOT STOCKED ITEMS, especially rotables, the following criteria should be taken into
account:
1.
Confirm that the component is effective to the aircraft for which it has been requested.
2.
Confirm that are no alternatives from Stock.
3.
If there is a component currently out on repair all endeavors should be made to have it returned in
serviceable condition within the time scale requested by the Part 145 AMO Manager.
4.
A new component should only be purchased following an evaluation, which determines that the current
float level is inadequate to support the operation.
5.
Purchasing action requires the approval of the Part 145 AMO Manager prior to the order being placed.
6.
Exchange items are only the ones with
7.
traceable history and

built to the same or higher modification standard as the unserviceable companys unit.
Loans should only be entered into a last resort.
Note: In the event of the aircraft becoming serviceable prior to the parts being delivered, the Part 145 AMO
Manager will inform the store IMMEDIATELY, to allow cancellation of the AOG status of the order.
2.3.8
COMPONENTS FOR REPAIR
To enable repairable items to be overhauled with minimum delay:

1. All unserviceable items should arrive at the stores correctly blanked and labeled with an authorized
unserviceable label, detailing why the item is unserviceable.
2. The unserviceable items will be placed in the unserviceable components racking waiting action.
3. The CRS Staff on duty acting as Stores Keeper will then raise a repair order against a Companys
acceptable repair agency.
M. O. E
PART- 2
Doc No: HA-MOE-001
2.3.8
4.
Issue:
Rev:
Date:
Page
01 Date: 06 Nov 2012

01
08.04.2013
9
COMPONENTS FOR REPAIR (cont)
Repair Order will detail the following information.

a. Part number/Serial number.
b. Hours run or landings as applicable
c. Warranty claim reference, if applicable
d. Details of removal - defects etc.
e. Work specification - defects etc.
f. Certification/Release required
g. Target returns date.
6.
Control and follow up of overdue repair orders is initiated by the stores personnel reviewing the open
order file.
7.
High cost repair quotes received by the stores personnel will be reviewed by the Line Maintenance
Manager for acceptability.
Beyond Economical Repair (BER) items will be returned to HERMES and retained in the unsalvageable
Store for Scrap Review.
2.3.9 Scrapped Part Tag (Red) Procedure

A Scrap Tag (145.03) should be issued for aircraft parts and material that are considered Un-repairable and be
kept separated from all other aircraft parts and material.
Permanent marking with red paint should be performed and part must be transferred to Scrap Area for at list a
period of two Months.
If scrapped parts have to permanent removed from company store, must be destroyed such a way that the part
cannot be again used or recertified.
2.3.10 Robbery Procedure
Under cases of AOG Hermes Airlines Part 145 has the authorization of robbing components from aircraft of
the same A/C type from Hermes Airlines fleet using the following procedure:
1) A W/O should be issued from the operator to Hermes Airlines Part 145 for the removal of the component.
2) The removed component must be sent to store for detailed visual inspection by a CRS staff. If the
component is considered serviceable, the CRS staff will issue a Serviceable Tag (Form HA-145.01) and
an EASA Form One for the component stating the condition of the component (serviceable) in section 11
of EASA Form One (Form HA-145.20).
3) An entry will be inserted in the TLB of the A/C which the component has been removed stating the rob of
the component for use on another A/C of the same fleet of the company.
4) A Visible Robbery Label (HA-145.04) with all required details (description, P/N, S/N, etc.) will be placed
at the position of the removed component.
5) Upon installation of the robbed component to the grounded A/C an entry will be made in the TLB
mentioning the installation of the component and from which A/C it was robbed from.
6) An order to operator will be sent for immediate replacement of the robbed component.
M. O. E
PART- 2
Doc No: HA-MOE-001
2.4

Rev: 00
Date:
Page 10
ACCEPTANCE OF PARTS, TOOLS AND EQUIPMENT
Ref: PART 145.A.40(a)(b)/ 145.A.70(a) AMC 145.A.40(a)
2.4.1 PROCEDURES FOR GOODS RECEIPTS

General
The CRS Staff on duty, acting as Store keeper, is responsible for the proper organization and control of the
stores. In general, aircraft components, materials, overhaul or rectification services and equipment. and tools
are purchased from sources which are accepted by the Company. Repaired parts from non Part 145
organizations will only be accepted from sources approved in accordance with, Part 145 or being prime
manufacturers. (See also 2.1). Overhauled components are required to have dual certification release
documents.
For parts of United States manufacture, the FAA Form 8130-3 or a Certificate of Conformance is accepted
(dual certification release documents).
All items, whatever their origin and documentation, are subject to an inspection and quarantine procedure
prior to being accepted and routed to the Bonded Store or elsewhere as required.
All incoming aircraft components, including stock returns and servicing equipment, with all relevant receipt
documentation are received into Stores where they are inspected to confirm that they conform to specification.
Items which pass the inspection and which have a EASA Form one or other appropriate release or certification
documentation, are stored in the Bonded Store, while items which do not have such documentation are kept in
a Quarantine Store until evidence of their serviceability has been received and cleared by an Inspector at
which time they are transferred to the Bonded Store. Items, which do not pass inspection for any reason, are
returned to the manufacturer, supplier, over hauler, repairer or modifier, as the case may be.
Store is a restricted area, and only Authorized persons may enter. These are: Part 145 AMO Manager, Quality
Manager and CRS Staff.
Inspection
The CRS Staff / inspector will check that each item received is accompanied by release documentation, which
is acceptable to the HCAA and HERMES Quality Manager.
Approved Certificate specifications must be one of the following:
EASA Form One
FAA Form 8130-3
Certificate of Conformance
The document must contain sufficient information to trace the original source of manufacture, the over hauler,
the repairer, the modifier or the documentation originally supplied with the item. If not properly documented,
the part must be retained in the Quarantine Store until correct documentation is received, if not the item must
be returned to the supplier.
The CRS Staff will inspect each item for transit defects. If an item fails this inspection, the item will be
returned to the supplier.
The CRS Staff will also compare each item with its release documentation to check that the Part No, Serial No
(if any), the quantity and the EASA Form One or the FAA Form 8130-3, or as above are in agreement. If there
is any discrepancy, the item will be retained in the Quarantine Store, and the Part 145 AMO Manager will be
advised.
The Form inspection, includes for proper identification, overhaul/repair records, manufacturer/overhaul
agency release certificate and if applicable status of AD.s and life limits. Such inspections must be done in
close coordination with HERMES CAMO, who will advice on the AD status which will be monitored and
received by Type Certificate State Authority. Using FAA and EASA web sites will monitor for suspected and
unapproved parts. On monthly basis, CAMO will monitor parts in stores for ADs amendments and applicable
status.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 11
If the CRS Staff is satisfied with the item and its documentation, he will issue a SERVICEABLE label
(Green) for the item (see Part 5, HA-145.01), a batch number and fill in the batch number book.
The SERVICEABLE label and the release documentation will be attached to the item and the CRS Staff will
do a final check for conformity, before applying his authorization stamp to the SERVICEABLE label at
Inspectors box.
The CRS Staff will ensure that a copy of the release documentation will be forwarded to the Part 145 AMO
Manager who will update the system.
In the case of an item for stock, the CRS Staff will ensure that the item is correctly blanked and prepared for
storage, e.g. multiple plug is provided with protective cap, sensitive avionics equipment is in an anti-static
bag.
Consignments delivered to HERMES receiving areas are to be checked against the delivery drivers manifest
to confirm the number of packages received.
Any evidence of damage or short delivery should be logged immediately and all signatures should be legible
and dated.
On receipt of goods the approved person must carry out the following:
Inspect the container for signs of damage/misuse.
Inspect for correct packaging
Inspect the item/s for signs of damage/corrosion/leakage.
Ensure that the item is correctly blocked.
Ensure item conforms to order on respect of part numbers and quantity.
Check serial number and part number correspond to that quoted on documents and that any data plates
are in good condition and have not been altered.
When the above has been satisfied the item may be booked into stock.
If parts are shipped to the station from Athens or at an AOG situation out of Base, the CRS staff will re-check
the part for condition and conformity against shipment docs/ EASA/ Serviceable tag.
If a part is found defected, will be placed in Quarantine store and CAMO will be informed for return shipment
instructions.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page
12
2.4.2 PROCEDURE FOR TOOLS STORE

Tools and test equipment that are subject to calibration checks.
On receipt of new tools and test equipment requiring regular calibration checks, the calibration certificates are
filed in the store office.
If the item is to be calibrated on a regular basis, the period to the next certification date will be established and
logged. A calibration expiration date will be attached to the item.
When re-certification/re-calibration is required, the CRS Staff will raise a repair order against the repair agent.
The re-calibration time for a tool will be as recommended by the manufacturer or a shorter period of service
experience (i.e. un-serviceability records) indicates.
2.4.3 PROCEDURE FOR TOOLS AND TEST EQUIPMENT
When Goods Receipts receives new tools and equipment the assigned CRS Staff will carry out standard
checks, inspections and any related actions.
In the case of a calibratable tool, the assigned CRS Staff will inform the Quality Manager to assure entry in
the control system
In the case of a non- calibratable tool, CRS staff will determine which department requires the tool. The CRS
Staff will transfer the tool to the appropriate department and advise the QM.
In the case of a tool or equipment, which has been repaired, the CRS staff will check the computer for the
Repair Order, and then forward the item to the appropriate department.
All unserviceable tools and test equipment must be returned to the main store correctly labeled with an
unserviceable label.
The item will be placed on the unserviceable items rack while the appropriate paper work (Repair Order) will
be raised by the store personnel.
The CRS Staff will ensure that the item is dispatched to the relevant repair agent by checking the item records.
If the item is nearing its calibration check, this will also be asked for on the repair order.
If the later proves to be Beyond Economical Repair the item will be scrapped from the computer records
and the stores personnel will investigate procurement of a replacement item by way of purchase order
The Stores personnel will replace any items that have a life time guarantee from the manufacturer. The Part
145 AMO Manager checks personnel tools for completeness and clean liners every 30 days.
In case a tool is missing it is replaced by a new after acquisition by responsibility of the Part 145 AMO
Manager.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 13
2.5 CALIBRATION OF TOOLS AND EQUIPMENT

Ref: PART 145.A.40(a)(b)/ 145.A.70(a) AMC 145.A.40(a)(b)
The Part 145 AMO Manager is responsible for recording and controlling all precision tools, gauges,
instruments and servicing equipment. A Card File is raised detailing the item description, P/ N, S/N, (or Batch
No) and re-certification life. Form no HA-145.16 will be used for that purpose
Every controlled item carries a calibration label, showing the Date Due for the next re-certification. Users of
equipment remain responsible for ensuring the tools/equipment being used, are within the calibration period
and are in good working order.
The Part 145 AMO Manager has direct responsibility for carrying out periodic monitoring of all tests and
servicing equipment and records. The Part 145 AMO Manager is also responsible for record keeping of all
calibrated tools and monitors the calibration expiration date. Any tool or equipment found to be incorrectly
calibrated is forwarded back to the Maintenance Organization, accompanied by repair work order.
2.5.1 CALIBRATED TOOLS RECORD
Each calibrated tool has its own record, containing the following details:
Tool description
Part number
Serial number
Date of last calibration
Date due for next calibration
Remarks
Part 145 AMO Managers signature
2.5.2 CALIBRATING STANDARDS

All calibrations will be performed by organizations holding appropriate certificates to calibrate or iaw
manufacturer standards. Ensure that the organization performing the calibration can issue a certificate
traceable to EASA acceptable standards.
The Part 145 AMO Manager will keep proper records of the current certificates of these organizations as well
as of the certificates issued for each calibrated tool/equipment.
A list of all tools/equipment needing calibration will be appended in the tool storage area, reporting the
calibration/test due date. The list will be issued and signed by the Part 145 AMO Manager.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 14
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 15
2.6 PROCEDURE FOR THE USE OF TOOLING AND EQUIPMENT BY STAFF

Ref: PART 145.A.25(d)/ 145.A.40(a)(b)/ 145.A.70(a) AMC 145.A.40(a)(b)
2.6.1 Tooling and equipment

Part 145 AMO will supply all necessary tools and equipment for use by its own staff.
The company retains the right to issue additional instructions for the safe use of such tools and equipment.
2.6.2 Tooling
Tools provided by the Company as special items will be tagged with a unique identification number. Those
items, which are subject to re-test requirement, will bear the date when the next calibration is due.
Tools will be protected from damage. Damage tools must not be used on aircraft or aircraft parts. Damaged
tools must either be repaired or scrapped and the Part 145 AMO Manager informed in writing to ensure that
the inventory is updated. In case of damaged equipment the Part 145 AMO Manager attaches an unserviceability tag on it. The tags are removed after equipment repair. Tools used on aircraft must be accounted
for at the completion of work, and prior to area closure or release of an aircraft to service.
2.6.3 Test equipment
Test equipment will be tagged with an identification number. Calibration requirements will be identified by a
calibration due date label fixed to the unit.
Test equipment is to be treated with the respect it requires. Damaged test equipment must be
repaired/calibrated prior to continued use on aircraft, aircraft systems and/or components.
2.6.4 Lubrication and Re-charging Equipment
This equipment is to be clearly identified with the compound, gas or fluid it is to dispense. All hoses, orifices
and connectors are to be protected from the ingress of foreign matter and damage.
The equipment must be suitably stored when not in use, taking into account the compound gas or fluid
dispensed by the particular item.
2.6.5 Replacement of Tools and Equipment
All requests for replacement are to be submitted to the Part 145 AMO Manager.
The CRS staff or any technical personnel who will request a tool replacement, should fill and submit form
HA-145.15 to the Part 145 AMO Manager describing the reasons for replacement at the remarks section of the
form HA-145.15
2.7 CLEANLINESS STANDARDS OF FACILITIES

Ref: PART 145.A.25(a)(b)(c)(d)/ 145.A.70(a) AMC 145.A.30(a)(d)
The cleanliness standards of the Part 145 AMO facilities, including buildings, offices, stores and vehicle, are
the responsibility of the Part 145 AMO Manager.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 16
2.8 MAINTENANCE INSTRUCTIONS AND RELATIONSHIP TO AIRPLANE/AIRPLANE

COMPONENT MANUFACTURERS INSTRUCTIONS INCLUDING UPDATING AND
AVAILABILITY TO STAFF
Ref: PART 145.A.45(a)(b)(c)(d)(e)(f)(g)/ 145.A.70(a) AMC 145.A.45(b)(c)(d)(f)(g)/ 145.A.65(b)
2.8.1 THE COMPANY MAINTAINS

An updating system for its technical publications is under the responsibility of the Quality Department.
The bibliography includes except the manufacturers manuals and drawings and other maintenance
instructions issued by HERMES.
Those documents, regardless of their shape, such as photocopies, microfiches or computer discs, are located in
the maintenance area with ease of accessibility by maintenance personnel.
2.8.2 THE PART 145 AMO LIBRARY
The Part 145 AMO Manager is responsible for ensuring that all Manuals regardless of their location in the
Part 145 AMO are updated regularly.
Technical Manuals include the Aircraft, Engine and Component Manuals as listed below:
Maintenance Manual, Structural Repair,

Illustrated Parts Catalog Wiring Diagrams,
Vendor Manuals,
Operators approved Maintenance program,
CAME,
MOE,
MEL
CRS Training Records copies,
Existing regulations (HCAA and EASA regulations) and,
Related HCAA Technical Orders.
2.8.3 SPECIAL INSTRUCTIONS

The Part 145 AMO Manager is responsible to follow all necessary special instructions, issued by the operator
and required for accomplishment by the Part 145 AMO.
2.8.4 THE PART 145 AMO MANAGER
He is responsible for the accomplishment of the work package received from the operator.
Part 145 AMO Manager should take action for scheduling the accomplishment of those Work Orders at the
prescribed time limits.
Maintenance Data and work orders are sent by CAMO to a dedicated line station email address. Line Stations,
must acknowledge by return email that maintenance data, work orders / work package, have been received.
2.8.5 SOURCE OF ALL TECHNICAL INSTRUCTIONS
Issued by the Quality Department are the manufacturers instructions either for aircraft, power plant and
accessories. Also another source of instructions are those issued by the Part 145 AMO with previous approval
from relative manufacturer(s).
Any alteration to the airplane maintenance scheduled limits must be previously submitted to the HCAA for
approval.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 17
2.8.6 MAINTENANCE PROCEDURE

In case a maintenance procedure changed, after suggestion of any technician or Manager, the Quality Manager
and the Accountable Manager evaluate such need and proceed to the changes needed to further improve the
procedure.
The Quality Manager liaises with HCAA for the approval.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 18
2.9 REPAIR PROCEDURES

Ref: PART 145.A.45(a)(b)(c)(d)(e)(f)(g)/ 145.A.65(b)/ 145.A.70(a) AMC 145.A.45(b)(c)(d)(f)(g)
Structural repairs are accomplished per applicable SRM instructions.

If repairs are beyond approved maintenance data the Part 145 AMO Manager will notify the operator and
after approval is granted will request technical support from TC/STC holder, DOA, EASA.
Minor repairs will be accomplished by HERMES Part 145 AMO (i.e. doublers, patches, no special rivets
replacement, etc.) as described in SRM or AMM, when only standard aviation practice is required.
Note: The above procedure may change due to customers specific request. (I.e. customer job cards, time
limits, etc.)
The customers approved CMP should always be checked in case of significant contradictions with the
maintenance data.
M. O. E
PART- 2
Doc No: HA-MOE-001
2.10

Rev: 00
Date:
Page 19
AIRPLANE MAINTENANCE PROGRAM COMPLIANCE
Ref: PART 145.A.45(a)(b)(c)(d)(e)(f)(g)/ 145.A.70(a)(b) AMC 145.A.45(b)(c)(d)(f)(g)
2.10.1 - Maintenance Program

All HERMES aircrafts will be maintained in accordance with the approved by the HCAA Maintenance
Program.
2.10.2 - Maintenance Program Schedule Variation
The Maintenance Program of HERMES has been approved by the HCAA according to M.A 302 and AMC
M.A 302
Extensions (if so approved by the HCAA) must be submitted in writing to HERMES Maintenance Post holder
so that the relevant planning arrangements can be done.
2.10.3 - Maintenance Program Schedule Amendment
Amendments to the maintenance program schedule can be initiated by the Maintenance Postholder, performed
by applicable CAMO and must be approved by the HCAA.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 20
2.11 AIRWORTHINESS DIRECTIVES PROCEDURE

Ref: PART 145.A.45(a)(b)(c)(d)(e)(f)(g)/ 145.A.70(a) AMC 145.A.45(b)
2.11. 1
GENERAL
An AD means a document issued or adopted by agency which mandates actions to be performed on an a/c to
restore an acceptable level of safety, when evidence shows that the safety level of this a/c may otherwise be
compromised.
The AD will provide instructions, conditions and conditions under which the product may continue to be
operated. Ads may contain repetitive inspection and modification requirements.
2.11.2 RESPONSIBILITY OF HERMES AIRLINES AMO
HERMES Airlines Part 145 organization shall not release to service, or release it with the appropriate
annotation in the CRS, an a/c or component following maintenance work for which came into the
organizations notice that an AD compliance action is outstanding even if the relevant compliance action is
not included in owners or operators work order.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 21
2.12 OPTIONAL MODIFICATION PROCEDURE

Ref: PART 145.A.45(a)(b)(c)(d)(e)(f)(g)/ 145.A.65(b)/ 145.A.70(a)(b) AMC 145.A.45(b)(c)(d)(f)(g)
2.12.1 Modification Assessment

All Optional modifications will be evaluated by HERMES CAMO according the appropriate procedure and
using form HA/M-21 and performed as necessary.
2.12.2 Modification Control
The CAMO Postholder will be informed by Maintenance Manager to control such modifications, in order to
meet HERMES time schedule requirements.
2.12.3 Control of Modification Records
When modifications are carried out, record copies of the modifications will be kept in aircraft records.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 22
2.13 MAINTENANCE DOCUMENTATION IN USE & COMPLETION OF SAME TECHNICAL

RECORD CONTROL
Ref: PART 145.A.45(e)/ 145.A.55(a)/ 145.A.70(a) AMC 145.A.45(f)
2.13.1 Maintenance Documentation

HERMES keeps records of all detailed maintenance performed on its aircraft
Maintenance documents include inspection forms, Task Cards and any other technical document (such as
Special Checks, Maintenance Service Letters, etc), issued.
HERMES must be able to present fully, all repairs, modifications, inspections and relative activities
accomplished on any aircraft maintained prior to any Release to Service Certificate.
Maintenance documentation samples in use by HERMES personnel are shown in MOE chapter 5.
2.13.2MAINTENANCE PLANNING
PLANNING IS PERFORMED BY HERMES CAMO
Planning Procedure
HERMES CAMO submits to HERMES Part 145 AMO a workpackage of each maintenance check for
aircraft, engines and components to be approved by the HERMES Maintenance Post holder.
Each workpackage will include but not limited to, task cards, schedule component replacements, ADs and/or
SBs to be incorporated, modifications to be incorporated, etc.
The Maintenance Postholder will check the workpackage and after he is satisfied that everything is in good
order, will attach the workpackage to a Work Order and present it to HERMES maintenance department for
execution.
The Maintenance Manager is responsible for the distribution of the Maintenance documentation within the
Technical Department.
Documentation
Completed Technical Log pages are collected daily from the Line Maintenance. From these pages flight
hours, landings, Line Maintenance checks completed, rectification of recorded defects, component change
details and oil uplifts are collected.
Details are also taken of checks completed, component changes and/or Out of Phase Inspections carried out,
Special Inspection complied with, and Service Bulletins and/or Modifications embodied. All of this
information is used to update the Aircraft, Engine, and Propeller Log Books.
Block totals between checks flight hours and landings flown are transferred from the flying hour and landing
record to the airframe log book.
After the last entry on each page the total airframe flight hours and landings since new are recalculated and
this provides a cross - check with the totals calculated by the flying hours and the records
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 23
2.14 TECHNICAL RECORDS CONTROL

Ref: PART 145.A.55(a)(c)/ 145.A.70(a)(b) AMC 145.A.55(a)
HERMES is responsible for the technical records control and keeping together with any other maintenance support
document for a period at least three (3) years.
Record keeping should be done in such a way, in order to preclude any destruction from fire or other cause of
damage. If any computer record keeping system is used, copies must be retained in a safe different location.
The HERMES Part 145 AMO should be able to present in detail, all maintenance tasks performed on the fleet,
prior to the issuance of the Release to Service Certificate.
Original technical records are submitted to the operator and copies of them are held and kept by the Part 145
AMO Manager.
2.14.1 RECORDS KEEPING
The Part 145 AMO Manager is responsible for technical records keeping in a safe place at the Maintenance main
offices.
If any records are destroyed or lost he will notify the Quality Manager who in turn should report the incident
to the HCAA in accordance with the procedure per item 2.14.2
2.14.2 RESTORATION OF DAMAGED, ETC. TECHNICAL RECORDS FILES
If any technical records are destroyed or lost, then the Quality Manager issues copies of them and notifies
simultaneously the Accountable Manager by a written report. The Accountable Manager notifies the HCAA
afterwards by submitting an 'Urgent Detailed Report'.
2.14.3 Line Station Documentation
Aircraft Airworthiness Data
Each particular station maintains all or some of the following Documents:
1.
2.
3.
4.
5.
6.
AIRCRAFT MAINTENANCE MANUAL

ILLUSTRATEDPARTS CATALOG
STRUCTURAL REPAIR MAN
WIRING DIAGRAM MAM
MIN EQUIP LIST / CDL
HERMES LINE STATION HANDLING MANUAL
Station Technical Publications
Technical Publications must be kept current and updated.
The recipient must acknowledge receipt of the manuals revisions or documents and via the shipment
notice form by signing and returning the receipt within three days.
Manual and document holders must ensure that the publications on the station are in accordance with the
publication list send by Line Maintenance Outstations.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 24
2.14.3 Line Station Documentation (Cont)

Technical Literature, Revision Service
The Technical documentation for the aircraft types handled is provided by HERMES CAMO Library and must be
available at the station maintenance office of the Handling Company. They will also be put into the distribution
list for revision services and it is expected that all revisions be incorporated correctly with minimum delay.
Revisions
The revisions are sent with a shipment order.
The person who makes the revision must sign this notice,
After the revision is inserted or filled the order is returned to CAMO Dept.
The registered holder of this manual is to ensure that:
1. That all revisions are incorporated without delay
2. That this manual is available to the holder's staff and all revisions are brought to their attention.
3. That all details of revision are entered and verified by signature by the person that has incorporated these
revisions.
Requests for missing documents contact the Assistant Tech Manager at Tech. Ops Dept.
Office code
HERMES TECH
LIBRARY
Email
Phone
Fax
alifjohn@hermesairlines.gr
+30 697 89 36 286
+30 210 99 39 850
Station Administrative Forms

Every Station must maintain a supply of the following forms:
1. Aircraft Utilization forms
2. Material request forms
3. A/C Log Books
Station Correspondence
The Engineer on duty on a daily basis must send by FAX / electronically to Athens to the
attention of Part 145 Manager, copies of:
ATL pages of the same day
Daily Report of the station
Aircraft Utilization
All original Log Book pages, EASA form one, Part documentation and any original documents within three days
must be send to the attention of Part 145 Manager in Athens, by courier.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 25
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 26
2.15 RECTIFICATION OF DEFECTS ARISING DURING MAINTENANCE

Ref: PART 145.A.45(a)(b)(c)(d)(e)(f)(g)/ 145.A.70(a) AMC 145.A.45(b)(c)(d)(f)(g)
Any defects arising during Maintenance are rectified by HERMES certifying staff.
Since Hermes Airlines do not use Non Routine Control Cards (NRC) or Additional Work Cards, all the
defects arising during a/c operation or maintenance are directly transferred in the TLP and rectified by
Hermes Airlines CRS Staff.
If rectification cannot be carried out immediately, due to lack of spare parts or other acceptable reason the
CRS Staff will raise any acceptable deferred defect according to MEL and he will co-ordinate the relevant
departments to achieve satisfactory rectification with the minimum disturbance to the flying program.
Depending upon the seriousness of the defect, the Quality Manager may require immediate rectification
or further investigation.
.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 27
2.16 RELEASE TO SERVICE PROCEDURE

Ref: PART 145.A.30(g)(j)/ 145.A.35(a)(b)(c)(d)(e)(f)(g)(h)(k)(l)(m)/ 145.A.50(a)(b)(d)(e)(f)/ 145.A.55(a)(b)(c)/
145.A.70(a)/ 145.A.75(e) AMC PART 145.A.30(e)(g)(j)/ 145.A.35(a)(b)(d)(e)(f)/ 145.A.50(a)(b)(d)(e)(f)/
145.A.55(c)/ 145.A.65(b)
2.16.1 General
a) A Certificate of Release to Service is being issued by Certifying Staff, when satisfied that all required
maintenance of the aircraft has been properly carried out.
b) A Certificate of Release to Service contains basic details of the work carried out, the airworthiness data
used, the date such work was accomplished and the identity including authorization reference of the
Part 145 AMO and certifying staff issuing such a certificate.
c) The Certificate of Release to Service should contain the following statement:
Certifies that the work specified except as otherwise specified, was carried out in accordance with
Part 145 AMO and in respect to the work the aircraft/aircraft component is considered ready for
release to service.
d) The person issuing the Release to Service should use his full signature along with his approved stamp.
2.16.2 AIRCRAFT RELEASE TO SERVICE AFTER MAINTENANCE
a) A Certificate of aircraft Release to Service is issued before flight at the completion of any package of
maintenance scheduled by the approved aircraft maintenance program on the aircraft.
b) A Certificate of release to Service is issued before flight at the completion of any defect rectification,
whilst the aircraft operates flight service between scheduled maintenance. No aircraft will be returned
to service, until all defects affecting Airworthiness have been rectified. Alternatively but in strict
compliance with operator's relevant procedures, if any, defect rectification may be deferred
accordingly.
c) The Certificate of Release to Service should be related to the task specified in the manufacturer's
instruction or the aircraft maintenance program (which itself may cross-refer to a manufacturer's MPD)
in a maintenance carried out.
d) When extensive maintenance has been carried out, the Certificate of Release to Service can refer to a
summary of the maintenance so long as there is a unique cross-reference to the work-pack, containing
full details of maintenance carried out.
2.16.3 COMPONENT RELEASE TO SERVICE AFTER MAINENANCE
a) For a component installed on the aircraft, an appropriate entry is made in the ATL in regard to being
installed properly on the aircraft.
b) The Authorized release Certificate, identified as EASA Form One for EASA countries, constitutes the
aircraft component Certificate of Release to Service when the component is maintained on behalf of
any Part 145 AMO or EU OPS Operator.
2.16.4 CRS RESPONSIBILITY
The Part 145 AMO Manager is controlling the issuance of the Release to Service Certificate by the
responsible Certifying Staff.
WARNING:
At any scheduled or unscheduled maintenance task carried out to a Fuel System feature classified as a
Critical Design Configuration Control Limitation (CDCCL) and before Release to Service, the
maintenance records must reflect that the correct configuration is maintained and ensured.
This must be done by marking: CDCCL Task.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 28
2.17 RECORDS FOR THE OPERATOR

Ref: PART 145.A.55(b)/ 145.A.70(a)
HERMES CAMO keep records of all operators maintained aircraft in company facilities according to the
company record keeping system.
All records are retained in archive storage places properly protected from fire, floods, alteration and theft.
Records consist of:
Aircraft, engines, Aircraft total flight time and cycles, Operators Technical log, Status of airworthiness
directives, Status of modifications and repairs, Status of compliance with the maintenance programs,
Status of service life limited components, Mass and balance reports, List of deferred maintenance
For each aircraft, a complete record of all work carried out, total flying hours and the number of landings
completed.
Completed documentation is received from Line after the work has been accomplished. These documents
are then filed under a Work Order Number.
All detailed maintenance records (work package, CRS, etc) send to HERMES CAMO, to keep updates all
required data. HERMES Part 145 has availability and access, to records mentioned above, through server
networking.
Records retention periods
The records retention periods will be as follows:
Technical Log Document, 36 months after the date of the last entry.
All detailed maintenance records in respect of the aircraft and any life-limited component fitted
thereto, at least 24 months after the aircraft or component was permanently withdrawn from service.
The total time and flight cycles as appropriate, of the aircraft and all life-limited components, at
least 12 months after the aircraft or component has been permanently withdrawn from service.
The time and flight cycles as appropriate, since last scheduled maintenance of the component
subjected to a service life limit, at least until the component scheduled maintenance has been
superseded by another scheduled maintenance of equivalent work scope and detail.
The current status of compliance with maintenance program such that compliance with the
approved aircraft maintenance program can be established, at least until the aircraft or component
scheduled maintenance has been superseded by other scheduled maintenance of equivalent work
scope and detail.
The current status of airworthiness directives applicable to the aircraft and components, at least 12
months after the aircraft or component has been permanently withdrawn from service.
Details of current modifications and repairs to the aircraft, engines, propellers and any other
component vital to flight safety, at least 12 months after they have been permanently withdrawn
from service.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 29
2.18 PROCEDURE FOR REPORTING OF DEFECTS TO THE HCAA, OPERATOR AND

MANUFACTURER
Ref: PART 145.A.60 (a)(b)(c)(d)(e)/ 145.A.70(a) AMC 145.A.50(a)/ 145.A.60(b)
2.18.1 GENERAL
Defects fall into the term of Occurrence
An Occurrence is any incident, fault, malfunction, deviation or technical defect that endangers the
airworthiness of the aircraft or its occupants or which could lead to an unsafe condition in the aircraft.
Such conditions are:
Airworthiness Directives
Burning
Corrosion of structure
Deformation of structure
Failure of primary structure
Electrical arcing
Total system failure
Significant hydraulic leakage
Significant fuel leakage
Serious cracks
Overdue Failure of any emergency system
2.18.2 Reporting of Occurrences to HCAA

Occurrences will be reported to the HCAA using the Occurrence Report Form (HA-145.17) as required by
the current Requirements. Such report must be forwarded to the HCAA within 72 hrs of the event. The
report is used to convey information regarding an event or defect, which if not corrected will in the
opinion of the finder, endanger the aircraft, the occupants or any other person. All personnel are free to
raise a report, which is passed to the Quality Manager who will monitor and/or control any technical
corrective action.
The Quality Manager is also responsible to report the event to the HCAA. If in the opinion of the Quality
Manager the event is not a major event and the HCAA has not to be notified, the originator will be
informed. The Quality Manager will maintain a record of all reports together with follow up actions or
investigation results and associated correspondence.
2.18.3 Reporting of Events to the Manufacturer
Events of an unusual or significant nature are to be passed to the aircraft manufacturer via the Quality
Manager. If the defect is noted during base maintenance, the contractor has to report to HERMES
representative all the details. The representative will inform the Quality Manager of the reportable event
who in his turn has to inform the manufacturer.
Events of an unusual or serious nature noted during Line Maintenance:
1. By HERMES personnel. Inform the CAMO Manager and the Quality Manager using Event Report
Form. The Quality Manager will communicate with the manufacturer's representatives and the Base
Maintenance contractor to ensure that all parties know details of the defect.
2.
By Base Maintenance contractors personnel. Inform their own Quality Department of the defect
and copy HERMES CAMO Manager and Quality Manager who will communicate with the
contractors to ensure that the manufacturer is informed.
The Technical Report to Manufacturer Form (Form no HA-145.23) consists of one form for all sorts of
events. The use of the Technical Report to Manufacturer Form is clear and does not need any further
explanation. Access is given on applicable manual at the maintenance facility.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 30
2.19 RETURN OF DEFECTIVE AIRCRAFT COMPONENTS TO STORES

Ref: PART 145.A.40/ 145.A.42(d)/ 145.A.70(a) AMC 145.A.42(d)
The Stores are equipped with an UNSERVICABLE storage area.

Defective parts will be returned to the UNSERVICEABLE storage area with an UNSERVICEABLE tag
(HA-145.02) attached describing the nature of defect.
The part is delivered afterwards, to the CRS Staff on duty who will investigate and classify the returned
part, as REPAIRABLE or as SCRAP.
SCRAP parts (HA-145.03) are entered in the SCRAP PARTS LIST and destroyed as required, under
Quality Managers responsibility.
2.20 DEFECTIVE COMPONENTS TO OUTSIDE CONTRACTORS
Ref: PART 145.A.40/ 145.A.42/ 145.A.70(a)
Defective components returned to outside suppliers, follow the same procedure as per previous paragraph
2.19, accompanied by a written defect report, describing the extent of damage.
Defective components returned to outside suppliers, have their SERVICEABLE tags attached together
with a descriptive written report of the defect on HERMES UNSERVICEABLE tag (HA-145.02) and
signed by the Quality Manager. The report includes a suggested repair action.
A purchasing Order is sent together for replacement, including approval from the Accountable Manager.
Defective parts/components provided by the customer will follow the above procedure.
2.21 CONTROL OF COMPUTER MAINTENANCE RECORD SYSTEM

Ref: PART 145.A.45(e)/ 145.A.55(c)/ 145.A.70(a) AMC 145.A.45(a)/ 145.A.50(b)/ 145.A.55(a)(c)
Computer systems are used to record and control the serviceable aircraft components and material kept in
Store.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 31
2.22 CONTROL OF MAN-HOURS PLANNING VERSUS SCHEDULED MAINTENANCE

WORK
Ref: PART 145.A.30(d)/ 145.A.47(a)/ 145.A.70(a)(b) AMC 145.A.30(d)/ 145.A.47(a)
2.22.1 General
HERMES has developed the present procedure for the control of man-hour planning versus schedule
maintenance work in order to comply with Part 145.A.30 (d). The regulation states that the organisation
shall have a maintenance man-hour plan showing that the organisation has sufficient staff to plan,
perform, supervise, inspect and quality monitor the organization in accordance with the approval. In
addition the organisation shall have a procedure to reassess work intended to be carried out when actual
staff availability is less than the planned staffing level for any particular work shift or period.
The demand for man-hours and man-power depends on three main factors:
The actual Maintenance Planning Document
The number of aircraft
The daily utilization
That means that the actual need for man-hours is dynamic and must be reviewed every time one of the
above changes. The present procedure describes the needs for technical personnel during the high and low
season and is revised every time the Maintenance Program is changed and every time a new aircraft is
added to HERMES fleet.
2.22.2 Work-Scope
HERMES Part 145 AMO has to deal with the following main activities:
Management
Store Keeping
Line Servicing
Scheduled Line Maintenance
Unscheduled Defect Rectification
Technical Library Update
Technical Training
Quality Monitoring
Management
Management of HERMES Part 145 AMO is carried out by the Part 145 AMO Manager.
Store Keeping
Store keeping is carried out at the base Athens International Airport facilities. The storekeeping requires at
least one part time person (2 man-hours/day) during office hours to deal with incoming and outgoing parts
and materials. During maintenance and outside office hours each shift engineer is responsible for all stores
transactions. For this purpose all certifying staff are trained in storekeeping.
Line servicing
The man-hours required for line servicing always depend upon the traffic at the stations
and the night stops. Normally one certifying staff with one assistant are enough to cover a station where
daily checks (3 man-hours/ day) are carried out.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 32
2.22 CONTROL OF MAN-HOURS PLANNING VERSUS SCHEDULED MAINTENANCE

WORK (cont)
Scheduled Line Maintenance
HERMES Part 145 AMO is approved for Line Maintenance according to scope of work mentioned in
1.9. Line Maintenance tasks are performed according to approved Maintenance Programs
AMP/HA/001/737 for Boeing B737-500 A/C and AMP/HA/001/A320-321 & AMP/HA/002/A320-321
for Airbus A320-321 A/C.
Unscheduled Defect Rectification
When a defect arises on a particular aircraft it is impossible to know exactly how many man-hours it will
take to troubleshoot and rectify it. Depending on the nature of the defect, the appropriate personnel are
called in.
Technical Library Update
The Planning Section is appointed to be responsible for the revision of all technical publications. He
receives all revisions and following the procedure described in the MOE updates all appropriate technical
publications. The man-hour requirement for this job is minimal and occasional.
Technical Training
Responsible for technical training is the Part 145 AMO Manager and the Quality Manager. They arrange
for initial, recurrent and type training to be carried out according to the HERMES Training Manual. The
man-hours required vary accordingly. For example, when a new aircraft type is added to HERMES fleet,
there is a high demand for training man-hours. Type training is carried out during the low season and is
mostly outsourced to appropriately approved Part 147 AMTO.
Quality Monitoring
HERMES maintenance activities are monitored by the Quality Manager in order to assure the
independence of the audit function.
IMPORTANT NOTE: An appropriately trained deputy is assigned to all personnel responsible for the
activities described above, who is in charge of the particular activity whenever they are on leave.
2.22.3 Available Technical Staff
POSITION
Part 145 AMO Manager
NAME or NUMBER
Maintenance Support
Stores Keeping
Tools And Equipment Supervising
Maintenance Manager
Part 145 AMO Manager
Inspector
Certifying Staff B1 B2
See separate list which is kept by the Quality
Manager
Assistant Mechanic
* Note: All B1 engineers are inspectors of others but they cannot inspect their Job.
2.22.4 Required & available man-hours
Taking into account the available staff, the aircraft Operator Maintenance Planning Documents, the
number of aircraft with a daily utilisation (8 FH during high season and 4 FH during low season per
aircraft), the total daily required vs available man-hours required for schedule line maintenance and
maintenance planning are as follows:
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 33
A. High Season
Task Description
Management
Storekeeping
Line Maintenance
Line Maintenance Unscheduled
(pred.)
TOTAL
Man-hours required daily

8
2
12
Man-hours available daily

8
2
22
26
40
It is clear from the above table that the available man-hours, even during the high season, are higher than
the required amount (40 vs 26). This ensures availability of man-hours for unscheduled defects and
concentrated scheduled maintenance.
B. Low Season
Task Description
Management
Storekeeping
Line Maintenance
Line Maintenance Unscheduled
(pred.)
TOTAL
Man-hours required daily

8
2
8
Man-hours available daily

8
2
18
22
32
Therefore the low season is the ideal period for training and holidays.
In the event that there is a high demand for concentrated availability of man-hours (e.g. defect
rectification) then HERMES requests the assistant of a contracted maintenance organisation for
appropriate personnel hire.
2.22.5 Available Resources
Available resources shall comply with requirements posed by operational programs.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 34
2.22.6 Procedure for manpower planning Long Term

Pos.:
1
2
3
4
5
6
Action:
Prior to the start of each operational program, analyze
personnel requirements and availability, including:
- Maintenance staff,
- Planning,
- Logistics,
- Supervision,
- Quality monitoring.
Establish that requirements can be met by utilizing current
resources, taking into account human performance limitations
and shift handover procedures.
If applicable, present requirement for additional manpower to
the Accountable Manager.
Decide whether to add manpower resources.
If manpower requirements are not met, the engagement in the
operational program shall be terminated.
Establish a manning plan based on the operational program.
By the end of each three (3) months period, analyze the staff
utilization compared to the manning plan.
If actual utilization exceeds the manning plan by more than
20%, establish a Company Report.
Responsible:
Reference:
Part 145 AMO

Manager
MOE
Part 145 AMO

Manager
MOE
Part 145 AMO

Manager
MOE
Accountable
Manager
MOE
Part 145 AMO

Manager
MOE
Quality
Manager
MOE
2.22.7 Procedure for man-power planning Short Term

Pos.:
1
2
3
Action:
Prior to the start of each shift or major maintenance event,
analyze manpower requirements and availability.
If the requirements cannot be met, arrange for additional
resources or reschedule the work so that utilizing available
resources can perform it.
Issue a Company Report describing the situation.
Responsible:
Part 145 AMO
Manager
Reference:
MOE
Part 145 AMO

Manager
MOE
Part 145 AMO

Manager
MOE
M. O. E
PART- 2
Doc No: HA-MOE-001
Issue:
Rev:
Date:
Page
01 Date: 06 Nov 2012

01
08.04.2013
35
2.23 CONTROL OF CRITICAL TASKS

Ref: PART 145.A.60(b)/ 145.A.70(a) AMC 145.A.65(b)-AMC 145.A.30(e)
2.23.1 Critical Tasks

Critical tasks are maintenance tasks when inspecting aircraft flight controls, engines, APU and systems
that have been disturbed as listed below and the job performed needs duplicate inspection:
Installation, rigging, and adjustment of Flight Controls and their hydraulic actuators.
Installation of engines and adjustment of their controls, hydraulic, fuel and oil system of engines,
APU and aircraft.
All tasks affecting Landing Gears (removal/ installation, components removal/ installation,
adjustment and servicing.
Overhaul, calibration or rigging of components such as engines transmissions and gearboxes.
All task cards affecting RVSM Operation.
ALI, CDCCL and CMR tasks.

Consideration should also be given to:
Previous experience of maintenance errors, depending on the consequence of the failure.

Information arising from an Occurrence reporting System.
Information arising from the Reliability System.
The characterization of critical tasks is performed through Tally Sheets and Work Orders (for single
tasks). In the standard format of Tally Sheet and Work Order a specific column, named inspection, is
dedicated at the right side and bottom right side, respectively, which according to if the task requires a
duplicated inspection or not, its left opened or its crossed-out.
In case that a second certifying staff for the duplicated check is not available, it is permitted to the person
who performed the task to also perform the second check, by signing the appropriate area, provided that
two hours have interceded between the tasks accomplishment and the second check.
2.23.2 Critical Design Configuration Control Limitation Tasks
The maintenance organisation (Hermes Part 145) should ensure that when carrying out a modification,
repair or maintenance, Critical Design Configuration Control Limitations are taken n account. The
maintenance organisation should pay particular attention to possible adverse effects of any wiring change
to the aircraft, even a change not specifically associated with the fuel tank system.
Maintenance organisations can prevent adverse effects associated with wiring changes by standardising
maintenance practices through training, rather than by periodic inspection.
For the above purpose, all appropriate training for example Fuel Tank Safety and EWIS training courses
and recurrent training are provided to the maintenance organisation personnel per 145.A.30 (e) and
Appendix IV to AMC 145.A.30 (e)
M. O. E
PART- 2
Doc No: HA-MOE-001
2.24

Rev: 00
Date:
Page 36
SPECIFIC AIRCRAFT MAINTENANCE PROCEDURES
Ref: PART 145.A.70(a)
The Part 145 AMO Manager will ensure that the contracted operator has obtained the HCAA approval in
the CAME, before implementing operators procedures of this chapter, and that proper equipment is
available
The following paragraphs contain advisory material in case the customers procedures are not adequately
detailed.
2.24.1 PROCEDURE FOR ENGINE GROUND RUN
General
Only authorized personnel carry out ground runs.
Authorized Personnel
Authorized personnel are those who have been approved by the Quality Manager for engine ground
running.
Personnel requiring approval to ground run aircraft engines will be required to successfully complete
training on general and emergency procedures relating to the running of aircraft engines. The training
need has to be on the aircraft type for which approval is sought.
The applicant will receive training by the Part 145 AMO CRS staff qualified instructor or in absence of
the qualified instructor by a companys pilot for the specific aircraft type. Syllabus for the training will be
prepared each time following the below items:
Safety Precautions and a/c appropriate checklist.

Engine Operating Limitations
Airport Regulations
Radio Telecommunication Procedures
On-Job Training
Engine normal & emergency procedures
Aircraft Maintenance Manual procedures
The on-job training will consist of carrying out an adequate number of ground runs on the applicable
aircraft to the satisfaction of the instructor. Where the simulator training was conducted on the appropriate
aircraft type the nominated person may, subject to the applicant demonstrating competence in the
requirements listed above, recommend him for approval.
Each person holding engine ground run approval will be required to undergo refresher training on the
aircraft every two year. It will be the responsibility of the HERMES Quality Manager to maintain details
of the requirement and training provided for personnel in his AMO.
Safety Precautions
Refer to the aircraft maintenance manual in order to obtain details regarding the danger areas and
precautions specific to that particular engine and aircraft type.
Engine run-up shall be performed in accordance with local airport authority current regulations
and ensure that Air traffic Control (ATC) is informed before doing any ground run, as the ATC is
the fastest connection with the emergency services.
Only the person sitting in the left-hand (Captain's) seat will initiate engine ground runs, and he
will be solely in charge during any engine run.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page
37
2.24.1 PROCEDURE FOR ENGINE GROUND RUN (cont)
Position a headset man at the front of the aircraft, and maintain contact between the flight deck
and the ground at all times:
Keep the engine ground run crew to a minimum, only essential personnel and people under
instruction, in the vicinity.
Position a fire safety man with a fire extinguisher at the front of the aircraft and ensure that he is
familiar with that particular extinguisher and that particular engine type.
Ensure that all personnel are forward of the nose landing gear whenever any engine is at a power
setting other than forward idle.
Ensure that all ground personnel are familiar with the correct way to approach a running propeller.
Ensure that the person assigned to do any adjustments is completely familiar with the tools and the
engine adjusters.
Ensure that all personnel, both in the aircraft and on the ground are aware of the danger zones
around the propeller.
Keep engine ground running time to a minimum.
Personnel in charge of an engine Run-up strictly adhere to the procedures outlined in this chapter and
Aircraft Maintenance Manual taking any additional necessary precautionary measures to prevent injury to
personnel and damage to materials.
Training
The Part 145 AMO Manager is responsible to assign engine run-up task to Mechanics only qualified and
authorized for his job.
2.24.2 PROCEDURE FOR AIRCRAFT TOWING
Refer to 737-300/400/500 AMM ATA 09-10-00-582-001, 09-11-00-582-003 for B737-500 A/C types.
Refer to A318/A319/A320/A321 AMM ATA 09-10-00-584-001-A, 09-10-00-584-002-A, 09-10-00-584006-A, 09-10-00-584-007-A, 09-10-00-584-005-A, 09-10-00-584-008-A, 09-10-00-584-009-A for A320321 A/C types.
2.24.3 PROCEDURE FOR A/C PRESSURE RUN
A/C Pressure Runs shall be performed in strict compliance with the relevant approved data taking all
safety precautions. Personnel in an A/C performing pressure run must be medically fit for the purpose.
2.24.4 PROCEDURE FOR AIRCRAFT TAXIING

Refer to 737-300/400/500 AMM ATA 09-20-00-582-001 for B737-500 A/C types.
Refer to A318/A319/A320/A321 AMM ATA 09-20-00-585-001-A, 09-20-00-585-002-A for A320-321
A/C types.
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page 38
2.25 PROCEDURES TO DETECT AND RECTIFY MAINTENANCE ERRORS

Ref: PART 145.A.60(a)(b)(c)(d)/ 145.A.65(b)/ 145.A.70(a) AMC 145.A.60(b)/ 145.A.65(b)
Hermes Airlines will report to the HCAA and the organization responsible for the design of the aircraft or
component any condition of the aircraft or component identified by the organization that has resulted or
may result in a unsafe condition that hazards seriously the flight safety.
Hermes Airlines has established an internal occurrence reporting system to enable the collection and
evaluation of such reports, including the assessment and extraction of those occurrences to be reported.
This procedure shall identify adverse trends, corrective actions taken or to be taken by the organization to
address deficiencies and include evaluation of all known relevant information relating to such occurrences
and a method to circulate the information as necessary.
Hermes Airlines shall make such reports in a form and manner established by the HCAA and ensures that
they contain all pertinent information about the condition and evaluation results known to the
organization.
Where Hermes Airlines is contracted by a commercial operator to carry out maintenance, the organization
shall also report to the operator any such condition affecting the operators aircraft or component.
Hermes Airlines shall produce and submit such reports as soon as practicable but in any case within 72
hours of the organization identifying the condition to which the report relates.
This procedure identifies adverse trends, corrective actions taken or to be taken by HERMES to address
deficiencies and include evaluation of all known relevant information relating to such occurrences and a
method to circulate the information as necessary. Quality Manager is responsible for collecting the
information and assimilating the information as necessary.
Form HA-145.17 OCCURANCE REPORT Form must be used.
2.26 SHIFT HANDOVER PROCEDURES
Ref: PART 145.A.47(c) AMC 145.A.47(c)
When it is required to hand over the continuation or completion of maintenance tasks for reasons of a shift
or personnel changeover, relevant information shall be adequately communicated between outgoing and
incoming personnel.
The primary objective of the changeover/handover information is to insure effective communication at the
point of handing over the continuation or completion of maintenance actions.
Effective tasks and shift handover depends on three basic elements:
The outgoing persons ability to understand and communicate the important elements of the job or
task being passed over to the incoming person.
The incoming persons ability to understand and assimilate the information being provided by the
outgoing person.
A formalized process for exchanging information between outgoing and incoming persons and a
planned shift overlap and a place for such exchanges to take place.
A Handover Form no HA-145.19 has been created in order to meet the previous mentioned elements. The
use of the Handover Form is clear and does not need any further explanation.
M. O. E
PART- 2
Doc No: HA-MOE-001
2.27

Rev: 01
Date: 08.04.2013
Page
39
PROCEDURES FOR NOTIFICATION OF MAINTENANCE DATA INACCURACIES

AND AMBIGUITIES, TO THE TYPE CERTIFICATE HOLDER
Ref: PART 145.A.45(c) AMC 145.A.45(c)/ 145.A.60 (b)
HERMES has established procedures to ensure that if found, any inaccurate, incomplete or ambiguous
information in the maintenance data used will be made known, without delay, by the maintenance
personnel involved.
This procedure involves the recording and notification of such inaccuracies, incomplete information
and/or ambiguities to the Part 145 AMO Manager. The Part 145 AMO Manager is responsible to collect
the information and inform the Operator immediately.
It is the Operators responsibility to pass on this information to the Vendors/Authors concerned for
amendment, as the Part 145 AMO does not have any direct access to these parties. The Part 145 AMO
Manager however must make sure that any relevant maintenance actions are not to be carried out unless
the inaccuracies, incomplete information, ambiguities have been corrected.
An Ambiguous Maintenance Data Report (Form HA-145.25) has been created. The use of the Ambiguous
Maintenance Data Report From is clear and does not need any further explanation.
2.28 PRODUCTION PLANNING PROCEDURE
Ref: PART 145.A.47(b) AMC 145.A.47(b)
For Production Planning Procedures refer to HERMES Airlines CAME, Part 1.15
M. O. E
PART- 2
Doc No: HA-MOE-001

Rev: 00
Date:
Page
40
M. O. E
PART- 2L
LINE MAINT. PROCEDURES
Doc No: HA-MOE-001

Rev: 00
Date:
Page 1
PART-2L LINE MAINTENANCE PROCEDURES

TABLE OF CONTENTS
PAGE
TABLE OF CONTENTS
L2.1 LINE MAINTENANCE CONTROL OF AIRCRAFT COMPONENTS, TOOLS AND

EQUIPMENT
L2.2 LINE MAINTENANCE PROCEDURE FOR SERVICING / FUELING / DE-ICING

L.2.2.1 SERVICING
L.2.2.2 FUELING
L.2.2.3 DE-ICING
2
2
2
4
L2.3 CONTROL OF DEFECTS AND REPETITIVE DEFECTS

L2.3.1 REPORTABLE DEFECTS
L2.3.2 DEFECTS NOT RECTIFIED
L2.3.3 REPETITIVE DEFECT
6
6
6
6
L2.4 PROCEDURE FOR COMPLETION OF AIRCRAFT TECHNICAL LOG
L2.5 LINE PROCEDURE FOR POOLED/ LOAN PARTS

L2.5.1 LOAN HIRED PARTS HANDLING
L2.5.2 POOLED PARTS HANDLING
7
7
7
L2.6 PROCEDURE FOR RETURN OF DEFECTIVE PARTS REMOVED FROM AIRCRAFT
L2.7 PROCEDURE FOR CONTROL OF CRITICAL ITEMS TASKS
M. O. E
PART- 2L
Doc No: HA-MOE-001
L2.1

Rev: 00
Date:
Page 2
LINE MAINTENANCE CONTROL OF AIRCRAFT COMPONENTS, TOOLS AND

EOUIPMENT
Ref: PART 145.A.70(a)/ 145.A.75(b)(c)(d)
This item is fully covered into Section 2 of the MOE and the below mentioned paragraphs:
Supplier Evaluation Procedure.
Acceptance / Inspection of aircraft components and material from outside contractors.
Acceptance of tools and equipment.
Calibration of tools and equipment.
L2.2 LINE MAINTENANCE PROCEDURE RELATED TO SERVICING / FUELING/

DE-ICING/
Ref: PART 145.A.70(a)/ 145.A.75(b)(c)(d)
L.2.2.1 Servicing
Aircraft Servicing is performed according to approved B737-500, A320 and A321 AMM/ Chapter 12.
L.2.2.2 Control of Aircraft Refueling, Quantity / Quality
The flight crew and HERMES AIRLINES ground engineers are responsible for the order and acceptance of
fuel.
Refueling of the aircraft shall only take place on the request of the commander of the flight, and if a minimum
of 1 (one) flight crewmember is present in case of ground engineer absence, for supervision during the refueling
process.
The flight crew is responsible to check the requested fuel uplift versa the fuel quantity indication of the
providers counter/meter, compared with the issued fuel receipt and the indicating of the aircrafts fuel
gauge/instrument(s).
The flight crew is responsible for monitoring the quality of the uplifted fuel in accordance with the specification
of the fuel provider and a fuel test sample as prove for no contamination.
The required specification for the quality of the fuel is defined in the AFM.
Cautions during refueling should be taken as follows:
1.
2.
3.
4.
5.
6.
7.
8.
Ensure that the refueling procedures are thoroughly understood and properly carried out. Refer to the
Maintenance Manual for the aircraft for details of the fuel system, the type of fuel required and any
servicing instructions and precautions that must be adhered to.
Cleanliness during fuelling is essential for both aircraft points and the ground equipment. Particular
attention should be paid to over-wing fuelling points which can collect dirt and rain water.
Ascertain the type and quantity of fuel required and the quantity of fuel remaining in the aircraft. Use
only Jet A1 type of fuel
Obtain the specific Gravity of the fuel dispensed if necessary.
Ensure the aircraft is correctly parked and choked and that it is earthen to re-fuel vehicle and to ground.
Ensure suitable extinguishing equipment, (inform control tower)
No HF radio or radar equipment will be operated whilst fuelling is taking place and only those circuits
concerned with the operation should be switched on.
During fueling ensure that the flow rates are within the maintenance manual limits and that the person in
charge of the equipment is prepared to shut off the supply instantly should the automatic shut off system
fail to operate.
M. O. E
PART- 2L
Doc No: HA-MOE-001
9.
10.
11.
12.
13.

Rev: 00
Date:
Page 3
For over-wing refueling, remove moisture from around filler caps. Support filling nozzle to avoid damage
to filling orifice. Keep refueling hose clear of leading edge to prevent damage to de-ice boots. Connect
fuelling hose bonding head to bonding socket or filler caps.
Should leakage or spillage occur, care must be taken to remove all traces of fuel and vapor particularly
from compartments and tires.
Ensure that no naked flames and no smoking rules during fuelling operations are adhered to.
Cabin doors should be open to avoid buildup of fuel vapors inside of aircraft and no passengers should be
on board.
Care should be taken to ensure the correct grade of fuel is used. The attitude of the aircraft must be taken
into account when fuelling to a specific load, to ensure accuracy. (<Before)> and (<After)> gauge
readings should be checked against uplift, to check gauge calibration.
Fuel sample and contamination testing should be made as follows:

Regular fuel sampling can help reduce problems with microbial growth and freezing associated with water in
the system. It can also help identify if particulate contamination is present.
Because water has a higher specific gravity than jet fuel, it tends to settle at the bottom of tanks. Sampling fuel
at all the low point fuel drains helps remove any accumulated fuel.
During sampling, fuel is drained into a clear container filling it half way to two-thirds full. By holding it up to
the light, any water or particulates present can be seen. Swirling the sample around to create a tornado-shaped
vortex can also be helpful to spot contaminants. Any water or particulates will accumulate at the bottom of this
vortex.
One way to tell if water is present in a sample is to add a few drops of food coloring to it. The food coloring
mixes with any water present but does not mix with the fuel. If no water is present, the dye will just settle in
the bottom of the container.
When sampling, fuel should be drawn until you have a clear, clean sample. Never take a fuel sample
immediately after an aircraft is fueled. The fueling action causes the water and particulates to become
temporarily suspended in the fuel. A good time to take a fuel sample is prior to the first flight of the day.
The flight crew and or HERMES AIRLINES authorized ground engineers, are responsible to sample-test the
fuel:
The Daily Pre-flight Inspection includes a fuel sump-drain test for suspected contamination
Before refuelling the aircraft, a fuel sample shall be taken and tested from the providers supply for suspected
contamination.
Where the fuel provider is unable to provide a test kit (A common kit is available from Shell), the CAM shall
make a test kit available to the aircraft. The kit shall include user-instructions.
The commander of the flight is responsible for the performance of the testing, and reports to the CAM of any
observed contamination and additional test kit samples.
NOTE
Before fuelling is commenced a fuel sample must be taken for quality check with a
Shell Detector test
Use of Shell detector to detect contamination of fuel.
The Detector comprises a syringe designed to accommodate a sensitized capsule and calibrated so that
as measured quantity of test fluid can be drawn through the capsule containing sensitized paper which
changes color from yellow to green if the test quantity of 5 ml contains free water in excess of 0,003%.
The paper surround is masked from the fuel so that a color comparison is possible, the comparative color
change increases with increased water concentrations.
If the color of the capsule is unchanged fuel is considered to be satisfactory
If the color of the capsule changes to green, fuel is considered unsatisfactory and all uplifts from the
suspected source are to be suspended
The nominated post holder is to be notified immediately and samples of the fuel will be forwarded to the
maintenance contractor, who after inspection will submit the results to the quality manager.
Fuel contamination is to be notified to the supplier.
M. O. E
PART- 2L
Doc No: HA-MOE-001

Rev: 00
Date:
Page 4
L.2.2.3 De-icing
General
Under precipitation conditions, the aircraft should be de-iced as close to departure as possible. When a coating
of de-icing fluid is applied to remove ice or snow, some protection may be afforded by the residual fluid on the
aircraft surfaces. Repeated application may be required to maintain protection, the frequency of application
being determined by local conditions with the air temperature only slightly above freezing, as the external
surfaces of the aircraft may be below freezing with the result that ice may form and adhere to the surface.
Precautions
Do not release an aircraft for take-off with ice, snow or frost on control wing or horizontal tail surfaces,
except for a maximum thickness of 3 mm of frost on the lower wing surfaces between spars unless
otherwise specified by the AFM.
Do not close any door until all ice and snow has been removed with de-icing fluid.
Avoid to starting engines while de-icing. If the engines are operating, close the cabin air conditioning
pack valves and the air supply shut off valves, to prevent flares from entering the cabin when applying
de-icing fluid in the vicinity of the engine inlets.
Remove all ice and snow from the door and girt bar areas before closing any door.
Open cargo doors only when necessary. Clear cargo containers of ice and snow prior to loading.
Apply de-icing fluid on pressure relief doors, lower door sills and the bottom edge of doors prior to
closing the doors for flight.
Operation Inspection
Position the horizontal stabilizer and ailerons to the aircraft nose down position so that water or fluid
will not run into the balance panel bays.
Open leading edge devices and check for ice or snow. Check the pitot probe, engine inlet, mounted
probe and static port openings for obstruction by ice or snow.
Check for and remove any ice adhering to aircraft surface within 1.25 meters of a pitot probe, static
port.
Check that ice or snow has not been forced into areas around the flight controls during ice and snow
removal operations.
Check that landing gear and wheel area are free from ice, snow and slush.
Check all the doors and off-wing escape slide compartments are free from ice.
Check that all inlets and exhausts are unobstructed.
Check that all drains are from obstruction.
Check that all angle of attack sensors are free of ice and snow, and that the sensors move freely.
The impact of precipitation on de-icing fluid is not predictable. The Mechanic will closely inspect the
aircraft at all time of departure to ensure that the wings are ice, snow and frost free.
When slush is present on runways, inspect the aircraft when it arrives at the ramp for slush
accumulation on the aircraft or damage to aircraft surfaces
Check leading edges, flaps, flap wells, vertical stabilizer, rudder, the underside and upper surface of
horizontal stabilizers and elevators for any ice accumulation and skin panel damage. Dc-ice as required.
Check the landing gear wheel areas for accumulation of ice, snow or slush. De-ice as required. Check
the skin panels aft of wheel for edge deformation.
Control Surfaces
Retract the wing flaps, slats and spoilers during periods of snow fall and icing conditions. If it is
necessary to operate them ensure that they are clear of ice and snow accumulation before refraction.
M. O. E
PART- 2L
Doc No: HA-MOE-001

Rev: 00
Date:
Page 5
NOTE
If an aircraft arrives at the gate with flaps in a position other than fully retracted during a period of ice or snow
conditions, those flaps which are extended must be inspected for ice or snow accumulation and then retracted.
All control surfaces must be free of ice, snow and frost. Following de-icing check associated hinges,
guide tracks and actuators for trapped moisture, which could freeze.
Open leading edge devices and check for ice and snow.
Wing & Horizontal tail Surfaces
Remove ice, snow and frost from the wing and horizontal tail surfaces.
A coating of frost up to 3 mm thick on the lower wing surfaces in the spar region, caused by very cold
fuel, is permissible but ensures that all leading edge devices, control surfaces, tab surfaces, upper wing
surfaces and balance panel cavities are free of ice, snow and frost unless otherwise specified by the
AFM.
Free leading edge surfaces of ice, snow or frost. Check areas between movable and stationary surfaces
for ice formation.
Landing Gear position
Check the main landing gears and area for ice accumulation and clear as necessary.
Check the nose gear steering cables and nose gear area for ice accumulation and clear as necessary.
Check the alternate extent system for ice formation in exposed and unheated areas. Check the alternate
extension gear and door unlock actuators and the gear external mechanism.
CAUTION
Do not attempt to move the aircraft if the tires are frozen to the ground. Ensure the wheels rotate when the
aircraft is moved.
Wing Fuel Tanks
Frost may form under the wings in the fuel tank area in temperature above freezing. This is caused by
atmospheric moisture condensing on the cold surfaces where fuel temperatures, are below freezing. The
frost will generally melt when warmer fuel is added.
Remove the frost before take-off if it persists and is greater than 3 mm thick unless otherwise specified
by the AFM.
Miscellaneous
If a static opening becomes clogged with ice, gently apply warm air until the ice melts.
If excessive fluid was applied to the fuselage in the vicinity of a static port, check the nearest inline
drain to clear any water, which may have accumulated.
Check that all waste and condense drains on the aircraft are free of ice or obstructions. Do not direct
fluid spray at these drain areas. It is not necessary to plug the drains during de-icing operations.
Check that the angle of attack sensors are free of ice and snow and that the sensors move freely. Apply
de-icing fluid as required.
Remove accumulated ice from windscreen wiper blades.
M. O. E
PART- 2L
Doc No: HA-MOE-001
L2.3

Rev: 00
Date:
Page 6
CONTROL OF DEFECTS AND REPETITIVE DEFECTS
Ref: PART 145.A.70(a)/ 145.A.75(b)(c)(d)
L2.3.1 Reportable Defects

Whenever a new deferred defect rose, the Part 145 AMO Manager notifies the following persons:
Quality Manager
Flight Operations Manager
If a defect is considered serious and/or affecting airplane safety, it has to be rectified before further flight.
In such a case, repair locally, by an approved Part 145 AMO and an appropriate entry must be made in the ATL.
All maintenance documents relative to accomplished repair, shall be dispatched to Planning and Records for
check and record keeping.
The ATL Log must be always updated, so the pilot in command will be able to check for any existing squawks
of the airplane.
L2.3.2 Defects Not Rectified
Defects not rectified due to spare parts or tools shortage and does not affect flight safety do not prohibit the
airplane flight and the Quality Manager could release the airplane to service per MEL notifying and the Flight
Operations Department.
Release of the airplane per MEL is certified into the ATL mentioning also the MEL Reference.
CRS Staff or Part 145 AMO Manager issues an Additional Work Card stating the defect and all relative
information and notifies the operator.
L2.3.3 Repetitive Defect
A defect occurring for three subsequent times within the prescribed periods of inspection or earlier is considered
repetitive.
L2.4 PROCEDURE FOR COMPLETION OF AIRCRAFT TECHNICAL LOG

Ref: PART 145.A.70(a)/ 145.A.75(a)(b)(c)(d)
The procedure for the completion of the Aircraft Tech Log is clearly defined in the first pages of each tech log
book.
M. O. E
PART- 2L
Doc No: HA-MOE-001
L2.5

Rev: 00
Date:
Page 7
LINE PROCEDURE FOR POOLED/ LOANED PARTS
Ref: PART 145.A.70(a)(b)/ 145.A.75(a)(b)(c)(d)
L2.5.1 LOAN - HIRED PARTS HANDLING

This procedure covers the loan of parts from third parties.
Any pooled or loaned spare parts must hold certifying documents.

No spare part or material shall be accepted for usage, if not accompanied by legal certification
documents such as EASA FORM ONE or FAA 8130-3 Dual Release.
Record system for pooled or loaned parts is kept by the Part 145 AMO.
In case that any defect part is found, the lender and the manufacturer are notified accordingly.
Form HA-145.41 must be filled up by Part 145 personnel.
The below paragraph describes the supplementary management procedures for loaned or hired parts
related to the Line Maintenance activity. The standard management procedures for parts is described
under paragraphs 2.2, 2.3
The cases are as follows:
loan or hire parts: the operator is solely responsible for the management of spare parts.
Inspection of parts before use: paragraphs 2.2 are applicable.
Monitoring of items used/installed: paragraphs 2.3 are applicable.
Return procedures: paragraphs 2.19 applicable.
Conditions of acceptance of equipment with a certificate of approval for return to service other than
EASA Form 1 in the event of an AOG (Aircraft on Ground) at station away from main base: see
2.16.1. and at the end of the current paragraph.
CRS is not issued if the engineer, the Line Maintenance Manager and Quality Manager are aware of a
defect which makes the aircraft unsuitable for flight due to non-compliant with the maintenance data,
missing maintenance data, anomalies which may have repercussions on the airworthiness of the
aircraft/equipment/engine etc.
At any scheduled or unscheduled maintenance task carried out to a fuel system feature classified as a
Critical Design Configuration Control Limitations (CDCCL) and before release to service, the
maintenance records shall reflect that the correct configuration is maintained and ensured. This should be
done by the marking "CDCCL task".
In the context of an AOG and I.A.W Part 145.A.50 paragraph (f) and by derogation of paragraph (a) of
Part 145.A.50 an aircraft part may be temporarily installed without an appropriate release certificate.
In such case, the following aspects must be considered:
30 flight hours maximum operation or until the aircraft first returns to the main line station,
Acceptance from the operators CAMO, OPS, QUALITY Managers.
Checking of the status / condition of the equipment,
Issuance of an acceptable certificate (HA Part 145 serviceable tag)
Recording in the Techlog and ADD List,
Execution of corrective action on return of the aircraft to its maintenance base.
L2.5.2 POOLED PARTS HANDLING

The Company does not intend to pool any part(s) from its aircraft for lending to another operator.
M. O. E
PART- 2L
Doc No: HA-MOE-001

Rev: 00
Date:
Page 8
L2.6 PROCEDURE FOR RETURN OF DEFECTIVE PARTS REMOVED FROM AIRCRAFT

Ref: PART 145.A.70(a)/ 145.A.75(b)(c)(d)
Any parts found to be defective, are returned to the Technical Stores per Section 2, paragraph 2.19, according to
the appropriate Serviceability Tag identification.
Such parts are tagged with colored tags (red or green), depending upon the extent of damage involved.
L2.7 PROCEDURE CONTROL OF CRITICAL ITEMS TASKS
Ref: PART 145.A.65(b)/ 145.A.70 AMC 145.A.70(a)
Refer to Part 2.23 of this MOE.
M. O. E
PART- 2L
Doc No: HA-MOE-001

Rev: 00
Date:
Page 9
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 1
PART-3 QUALITY SYSTEM

TABLE OF CONTENTS
PAGE
TABLE OF CONTENTS
1-2
GENERAL
3.1 QUALITY AUDIT OF ORGANIZATION PROCEDURES

3.1.1 GENERAL
3.1.2 QUALITY AUDIT PLAN
3.1.3 AUDITS
3.1.4 DEPARTMENT AUDITS
3.1.5 SUPPLIERS/ CONTRACTED SERVICES
3.1.6 AUDIT REPORT
3.2 QUALITY AUDIT OF AIRCRAFT

3.2.1 GENERAL
3.2.2 PROCEDURE
3.3 QUALITY AUDIT-REMEDIAL ACTION PROCEDURE

3.3.1 PROCEDURE
3.3.2 IN CASE
3.3.3 INFO TO ACCOUNTABLE MANAGER
3.3.4 REVIEW MEETINGS
3.4 CERTIFYING STAFF QUALIFICATIONS AND TRAINING PROCEDURE

3.4.1 GENERAL
3.4.2 QUALIFICATIONS
3.4.3 TRAINING
3.4.4 JOB TASKS DESCRIPTION
3.5 CERTIFYING STAFF RECORDS

3.5.1 CERTIFYING STAFF LIST
3.5.2 FORMAT OF PERSONAL AUTHORIZATION CERTIFICATE
3.5.3 ACCESS TO CERTIFYING STAFF RECORDS AUTHORIZED PERSONS
3.5.4 RETENTION OF RECORDS
3.5.5 AUTHORIZATION ISSUANCE
3.6 QUALITY AUDITOR(S)

3.6.1 QUALITY AUDITOR(S) JOB DESCRIPTION
3.6.2 QUALITY AUDITOR(S) QUALIFICATIONS
3.7 PROCEDURE FOR QUALIFYING INSPECTORS

3.7.1 THE INSPECTION FUNCTION IN HERMES AIRLINES
3.7.2 AUTHORIZATION STAMP ISSUE, REVOCATION/ WITHDRAWAL, REISSUE
3.7.3 LIST OF CERTIFYING STAFF
4
4
4
4
4
5
5
6
6
6
7
7
7
7
7
8
8
8
8
8
9
9
9
9
9
9
10
10
10
11
11
11
11
3.8 PROCEDURE FOR QUALIFYING MECHANICS
12
3.8.1 GENERAL
3.8.2 LICENSED MECHANIC
3.8.3 MECHANICS JOB DESCRIPTION
3.8.4 ONE-OFF CERTIFICATION AUTHORIZATION
3.8.5 RECORDS
12
12
12
12
12
3.9 PROCEDURE FOR AIRCRAFT MAINTENANCE TASKS EXEMPTION PROCESS

CONTROL
13
3.9.1 GENERAL
3.9.2 PROCEDURE
13
13

Rev: 04
Date: 10 Aug 2014
Page 2
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001
3.10 CONCESSION CONTROL FOR DEVIATION FROM HA PROCEDURES
14
3.11 QUALIFICATION PROCEDURE FOR SPECIALIZED ACTIVITIES SUCH AS

NON-DESTRUCTIVE TESTING, WELDING, ETC
15
3.12 CONTROL OF MANUFACTURERS WORKING TEAMS
16
3.13 HUMAN FACTORS TRAINING PROCEDURES
17-20
3.14 COMPETENCE ASSESSMENT OF PERSONNEL
21
3.15 PROCEDURE FOR THE GRANTING OF A LIMITED CERTIFICATION

AUTHORIZATION TO AN AIRCRAFT COMMANDER
22
3.16 PROCEDURE FOR THE FAMILIARIZATION TRAINING ON TYPES

MANAGED BY THE COMPANY.
23
3.16.1 A320-A321 Familiarization Syllabus
23
3.16.2 B737 Familiarization Syllabus
24
APPENDIX 1
QUALITY AUDIT FORMS
SEE APPENDIX 1 (32 PAGES)
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 3
GENERAL
Hermes Airlines has developed a Quality System in accordance with the requirements of PART 145
in order to verify that maintenance is being conducted in accordance with the requirements, any
additional HCAA requirements, and applicable standards and procedures.
The Maintenance Quality Policy, the Quality Audit Program, the Quality Audit Plan and all the
procedures detailed in this Manual constitute the Quality System of Hermes Airlines.
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 4
3.1 OUALITY AUDIT OF ORGANISATION PROCEDURES

Ref: PART 145.A.65(c)/ 145.A.70(a) AMC 145.A.65(c)
3.1.1.GENERAL
The purpose of the Quality Audit Program is to provide evidence to the Accountable Manager and
the HCAA that the required procedures are being followed in the most efficient manner and that
Airworthiness Authority statutory requirements are being met.
The Audit Program is designed to be constructive in providing a measure of the Company's
performance, efficiency and standards.
3.1.2 QUALITY AUDIT PLAN
The Quality Manager is responsible to develop and retain a Quality Audit plan (FORM HA.145.36)
of audits to be performed within each calendar year.
The Quality Audit Plan ensures that all Part 145 requirements (applicable standards, approved
procedures, etc.) are monitored and audited at least once a year.
The Quality Manager is responsible for ensuring that the quality plan is properly established,
implemented and maintained.
The Quality Audit Plan will be prepared by the end of January every year and will be notified to the
Accountable Manager. The results of the previous audit will be taken into account in order to make
a proper scheduling and definition of the Audits to be performed.
Any deviation from the audit plan will have to be approved by the Accountable Manager.
The Quality Audit Plan will be distributed to all the responsible persons that will be audited.
The Accountable Manager, the Part 145 AMO Manager or the Quality Manager are able to request
unscheduled audit when the need of such audit arise. This request will be addressed in writing to the
Quality Manager for approval.
3.1.3 AUDITS
The Quality Manager will conduct the audits or the company may appoint an independent auditor
holding the appropriate qualifications or the Quality Manager may appoint any other company
employee to carry out an individual audit, after he is satisfied that the employee holds the
appropriate qualifications. The Quality Manager will hold a record of these qualifications, training,
etc.
The audits are divided in two categories:
Departmental, and
Outside companies (Suppliers & contracted Services)
3.1.4 DEPARTMENTAL AUDITS
Departmental Audits will assess;
Accommodation and facilities,
Staffing levels, training, qualifications,
Equipment,
Procedures,
Documentation, etc.
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 5
The Audits will assess the effectiveness of procedures.

These Audits will be carried out in accordance with the maintained by the Quality Manager Audit
Plan against Part 145 requirements.
Audit responses will be dealt with as set out in Part 3.3.
3.1.5 SUPPLIERS/CONTRACTED SERVICES
The Quality Manager will maintain a list of approved suppliers.
The Quality Manager will audit suppliers on a sample basis dependent on quantity or orders placed,
type of spares ordered and paperwork received.
Where a new supplier is required, a request must be made to Quality Manager by the Part 145 AMO
Manager for acceptability to be established before placing the order.
An audit inspection at his facilities will be done bi-annually or more frequently if the Quality
Manager deems so.
This also applies to overhaul/repair organizations or for services to be contracted.
3.1.6 AUDIT REPORT
The auditors will submit the audit report to the Quality Manager within two days of the completion
of the audit. The report should be concise and avoid personal opinions.
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 6
3.2 QUALITY AUDIT OF AIRCRAFT

Ref: PART 145.A.65(c)/ 145.A.70(a)(b) AMC 145.A.65(c)
3.2.1 GENERAL
It is the intent to provide a Quality Assurance presence on the aircraft fleet. The primary purpose of
the audit is to establish that maintenance is being carried out correctly with the correct instructions
and that those instructions are understood and executed in the most efficient manner.
3.2.2 PROCEDURE
The aircraft Audit should establish that:
Required procedures and correct maintenance practices are being employed. That the
requirements of the maintenance schedule are complied with;
The tasks are properly supervised;
The correct standard of cleanliness and safety are being maintained;
Required paper work is properly and correctly accomplished;
Mandatory requirements should be physically checked on a sample basis to give a degree of
confidence that such requirements have been incorporated.
For all the above a product audit sample will be taken while the work is in progress.
Quality Manager should be properly informed of all defects detected on the aircraft and all
rectifying actions taken.
At his discretion, he might request additional procedures accomplishment beyond those established
by the HCAA and/or the aircraft manufactures.
Quality Manager is obliged to inform the Accountable Manager and the Part 145 AMO Manager for
the airworthiness condition of the aircraft fleet on a regular basis or earlier if required so.
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 7
3.3 QUALITY AUDITREMEDIAL ACTION PROCEDURE

Ref: PART 145.A.65(c)/145.A.30(c)/ 145.A.70(a)(b) AMC 145.A.30(b)(c)/ 145.A.65(c)
3.3.1 PROCEDURE
The Quality Manager will assess the Quality Audit reports and if there is a discrepancy, he will
transfer the discrepancy report to the responsible Manager for corrective action.
The responsible Manager will study the "Discrepancy Report" and carry out the corrective action
within the time limit for closing according Hermes Airlines limits that are for Level 1 an immediate
effect and Level 2 within one month. He also makes sure that the possibility of the discrepancy
occurrence is eliminated.
At the completion of the above he has to forward the original discrepancy report to the Quality
Manager reporting details or corrective action.
The Quality Manager in consultation with the Quality Auditor will determine the Discrepancy
Report levels
The Quality Manager will assess the response. If he considers that it does not satisfy the
requirements of the audit, he will reassess the matter up with the Manager concerned (FORM
HA.145.39)
Ultimately the Quality Manager has the right of direct access to the Accountable Manager for the
referral of matters associated with the Company Quality Program.
3.3.2 IN CASE
The discrepancy is due to any improper procedure(s), the Quality Manager proposes the required
action to be taken (FORM HA.145.37).
3.3.3 INFO TO ACCOUNTABLE MANAGER
The Quality Manager informs the Accountable Manager regularly for any audit discrepancies.
3.3.4 REVIEW MEETINGS
Twice a year the Quality Manager chairs a meeting with the Accountable Manager, the Part 145
AMO Manager and a Company Executive's Representative.
This meeting analyses the Quality Managers proposals or other proposals presented, regarding
defects and related corrective action on procedure or components, during maintenance.
The meeting decides on corrective actions to be followed, procedures to be developed, any review
of the a/c maintenance program and HCAA approvals, if required.
Positive audits (no findings) should also be referenced in the meeting and possible extensionsdetails should be discussed
The Quality Manager must follow up the results of the meeting.
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 04
Date: 10 Aug 2014
Page 8
3.4 CERTIFYING STAFF QUALIFICATIONS & TRAINING PROCEDURE

Ref: PART 145.A.30(j)/ 145.A.35(a)(b)(c)(d)(e)(f)(g)(h)(i)/ 145.A.65(b)/ 145.A.70(a) AMC 145.A.30(e)/
145.A.35(a)(b)(d)(e)(f)(h)/ 145.A.65(b)
3.4.1 GENERAL
All staff holding certification privileges must have served a recognized course of training and be
sufficiently experienced in the work for which certification is achieved. Training will include
instruction in Company procedures and recurrent training bi-annually.
3.4.2 QUALIFICATIONS
Application for certifying authorization is to be made to the Quality Manager. When countersigning
authorization applications, Departmental Managers are taking responsibility for ensuring the
applicant has received the required training and meets the requirements for application. The criteria
to be met for certifying staff authorization will be set by the Quality Manager who will take into
account the regulatory requirements.
The primary criteria will be:
Length of experience to be at least three years in the aircraft maintenance.
Qualifications
Training record
Demonstrated practical experience.
English language handling in a satisfactory level.
The Quality Department reserves the right to examine any applicant on initial application for
certifying authorization. The requirements for further examination will be at the discretion of the
Quality Manager taking into account the experience of the individual and past performance as a
certifying person.
The Quality Department issues the certification authorization when satisfied that compliance has
been established with the appropriate paragraphs Part 145 and Part 66. In granting the certification
authorization Quality Department needs to be satisfied that the person holds valid Part-66 aircraft
maintenance license Category B1 or B2 and may need to confirm such fact with the competent
authority of the Member state that issued the license.
3.4.3 TRAINING
All training, which involves the issue of certification authorization, must be approved by the
Quality Department. This will include procedures training which will be a pre-requisite for
personnel who are new starters, transferred between departments or who are regarded to positions
of higher responsibility. It is the responsibility of Departmental Managers to ensure that staff under
their control receives the necessary training to enable them to accomplish their allocated tasks in an
efficient and safe manner. The Quality Manager will retain a record of all personnel training on file.
Training program will be as follows:
Companys Introduction (1DY)
CAME including latest revision, duration 1DY. Recurrent when required or within 2 YR
MOE including latest revision, duration 1DY. Recurrent when required or within 2YR
Quality System training, duration 4hrs
RVSM- BRNAV- LVO including Down/ Upgrading procedures, 4hrs. Recurrent within 2YR
EASA 2042/03 as applicable
The above-mentioned program is applicable to all technical personnel.
3.4.4 JOB TASKS DESCRIPTION
Certifying staff is authorized by the Quality Manager to sign a Release to Service Certificate for
aircraft maintenance. Each person holds a stamp including his authorization number.
Also he has an I.D. card with the ratings granted to him for issuing a Release to Service Certificate.
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 9
3.5 CERTIFYING STAFF RECORDS

Ref: PART 145.A.35(h)(j)(k)(l)/ 145.A.70(a) AMC 145.A.35(a)(j)
3.5.1 CERTIFYING STAFF LIST

The Quality Manager maintains records of all certifying staff names, authorizations issued in detail,
EASA Part 66 license number, sample of their signature, maintenance experience and training. No
other person may alter theses files. Access is granted to Accountable Manager and certifying staff
can check their file in the presence of the Quality Manager.
HCAA inspectors will have full access to the records.
Specifically, the record should contain at least the following:
Name
Date of birth
Address & telephone number (mobile if available)
Basic training and related experience
Type(s) training & experience
Company continuation training
Company authorizations & relevant qualifications
Date of issue of each authorization & expiry date
ID No of the authorization
Aircraft Maintenance Engineers License
3.5.2 FORMAT OF PERSONAL AUTHORIZATION CERTIFICATE
The Certification Authorization for Part-145 Certifying Staff expiration date (stated on the
Certification Authorizations) is depended upon the continued compliance with the relevant
applicable conditions, e.g. Continuation Training or any training expiration etc.
The format of the individual's personal Authorization Certificate, and the codes used to define the
range and scope of authorization are as defined in form reference HA-145.32 and HA-145.33.
Authorizations will be issued for aircraft maintenance certification.
3.5.3 ACCESS TO CERTIFYING STAFF RECORDS-AUTHORIZED PERSONS
The following persons have access to Certifying Staff Records:
The individual concerned,
The Accountable Manager,
The Quality Manager
The Aircraft Maintenance Engineer
The HCAA, or an authorized representative.
3.5.4 RETENTION OF RECORDS
Certifying staff records will be retained for three years from the time that the authorized person
leaves the employment of the company.
3.5.5 AUTHORIZATION ISSUANCE
Refer to paragraph 3.7, for Authorization Issuance Procedure.
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 10
3.6 QUALITY AUDITOR(S)

Ref: PART 145.A.30(c)(d)/ 145.A.65(c)/ 145.A.70(a) AMC 145.A.30(b)(d)(e)/ 145.A.65(c)
Quality audit personnel are responsible to the Quality Manager, when performing the specific duties.
The Company Quality Audit personnel have the responsibility to perform the audits:
According to the Quality Managers instructions,
According to company procedure,

Report the findings in concrete words and against the specific company procedure,
Suggests possible solutions, and
Assists the company personnel to understand the findings in order to avoid repetition.
3.6.1 QUALITY AUDITOR(S) JOB DESCRIPTION

Audit personnel have the following duties:
a) Audit inspection accomplishment in accordance with the ratings authorized to him by the Quality
Manager.
b) Issue an Audit Discrepancy Report for any deficiencies found during the inspection.
3.6.2 QUALITY AUDITOR(S) QUALIFICATIONS
At least an appropriate technical knowledge and proven satisfactory audit experience in
accordance with 145.A.65 (c) 1.
Audit Personnel should be familiar with:
Part 145 regulation,
Part 145 Chapters & Leaflets (Procedures),
Maintenance Organization Approved Procedures.
The Quality Manager has to evaluate the candidate audit personnel and, upon satisfaction, files his decision
in the personal record and keeps up with the training and continuation training of the individual to the
company procedures.
Auditing techniques (how, what, where, who, discrepancy report compiling, etc.) may be provided by the
Quality Manager, briefing wise.
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 04
Date: 10 Aug 2014
Page 11
3.7 PROCEDURE FOR QUALIFYING INSPECTORS

Ref: PART 145.A.30(d)/ 145.A.65(b)/ 145.A.70(a) AMC 145.A.30(e)/ 145.A.65(b)
3.7.1 THE INSPECTION FUNCTION IN HERMES AIRLINES

In Hermes Airlines no specific persons are identified as inspectors, all persons engaged in maintenance tasks
are required to self inspect the work which they perform, prior to signing for its completion.
Any formally required inspections are carried out by certifying staff, who are qualified as inspectors by
virtue of the privileges of their authorization.
The person who carries out a maintenance task, which may be a scheduled maintenance task, or a
rectification of a defect, should sign that they have accomplished the task only when satisfied by selfinspection that the task has been properly carried out in accordance with the approved maintenance
instructions.
Certifying staff should issue Certificates of Release to Service for the aircraft only when satisfied that the
complete maintenance process has been carried out in accordance with the approved procedures, including
additional inspections, when required.
3.7.2 AUTHORIZATION STAMP ISSUE, REVOCATION/WITHDRAWAL, REISSUE
a) Stamp issue
The Quality Manager issues the relevant stamp. Stamp control is made by the Quality Manager using the
Form HA-145.26. Once the Q.M is removing any stamp from the CRS staff the date is entering to the HA145.26 Form with red letters and the stamp is available to the next CRS staff which is to be authorized
b) Stamp revocation/withdrawal
The Quality Manager revokes a stamp for a certain period, whenever there is a violation of aircraft safety
procedures, Part 145 MOE, HCAA or Hermes Airlines Procedures and/or regulations.
A stamp is withdrawn either or both of the following two cases.
Whenever the holder is retired or leaving the Company.
Whenever there is a serious violation of procedures or regulations.
3.7.3 LIST OF CERTIFYING STAFF
Details for the Certifying Staff List are given in Chapter 1.6. The Quality Manager is responsible of updating
the List of Certifying Staff.
In order not to have too many MOE revisions caused by any casual changes to the Certifying Staff
personnel, the Certifying Staff List may be kept by the Quality Manager (not in MOE). This list will be
readily available to the HCAA on request.
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 12
3.8 PROCEDURE FOR QUALIFYING MECHANICS

Ref: PART 145.A.30(d)(j)/ 145.A.35(j)/ 145.A.70(a) AMC 145.A.30(e)(j)
3.8.1 GENERAL
For qualification as a Mechanic the following requirements apply:
The completion of training in a technical trade school of at least 2 years duration is required.
A good understanding of technical English is required as a minimum.
The attendance to appropriate training courses to meet the training requirements related to the
licensing of aircraft/power plant mechanics or the certification or repairmen are required.
The attendance to appropriate training courses on critical and/or complex maintenance operations
are required.
The continuous assessment of the individual's suitability and competence is a prerequisite.
On the job training during the probationary period is required.
The individual is required to be trained to the requirements and the documents use of this
Maintenance Organization Exposition manual.
3.8.2 LICENSED MECHANIC
No licensed mechanics is permitted to exercise his license rights, unless he has a previous experience of two
years on Civil Aviation aircraft, subject to final written approval from the Hermes Airlines Part 145 AMO
Manager.
HA needs to be satisfied that all persons holds valid EASA Part 66 aircraft maintenance License Category A.
3.8.3 MECHANIC'S JOB DESCRIPTION
A person acting as a mechanic performs the following duties:
Accomplishment of any maintenance task(s) assigned to him.
Sign all maintenance job cards in the appropriate column.
3.8.4 ONE-OFF CERTIFICATION AUTHORIZATION
In the following unforeseen cases, where an aircraft is grounded at a location other than the main base where
no appropriate certifying staff is available, Hermes Airlines Part 145 AMO may issue a One-Off
Certification Authorization
(a) to one of its employees holding equivalent type authorizations on aircraft of similar technology,
construction and systems or
(b) to any person with not less than five years maintenance experience and holding a valid ICAO aircraft
maintenance license rated for the aircraft type requiring certification provided there is no organization
appropriately approved under this Part at that location and the Hermes Airlines Part 145 AMO obtains and
holds on file evidence of the experience and the license of that person.
Form HA-145.29 is forwarded to the relevant person, along with any related technical and/or procedural
instructions.
All such cases are reported to the HCAA within seven (7) days of the issuance of such Certification
Authorization using Form HA-145.30.
Hermes Airlines Part 145 AMO issuing the One-Off Certification Authorization ensures that any such
maintenance that could affect flight safety is rechecked at the first arrival of the aircraft at main base.
3.8.5 RECORDS
The Quality Manager holds records of all mechanics of the company.
Each record contains the same data as of the Certifying Staff record.
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 13
3.9 PROCEDURE FOR AIRCRAFT MAINTENANCE TASKS EXEMPTION PROCESS CONTROL

Ref: PART 145.A.65(b)/ 145.A.70(a) AMC 145.A.65(b)
3.9.1 GENERAL
Exemptions are defined as deviations from the requirements of Part 145.
3.9.2 PROCEDURE
Requests for such deviations will be submitted to the HCAA, via the Quality Department, in writing. Contact
should also be made and the nature and reason of the request discussed in detail.
Where such requests originate from other departments within the Company, these will be discussed with the
Quality Manager prior to submit request to the HCAA.
The Quality Department will maintain a record of all Exemption requests. If a request highlights a
shortcoming within the Company the Quality Manager will ensure corrective action is implemented.
The Form HA-145.35 must be used and submitted to HCAA.
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 14
3.10 CONCESSION CONTROL FOR DEVIATION FROM HA PROCEDURES

Ref: PART 145.A.65(b)/ 145.A.70(a) AMC 145.A.65(b)
Concessions are defined as deviations from approved practice and procedures.

No concession is permitted without the written permission of HCAA.
The Quality Manager in the following circumstances may submit requests for concession to the HCAA:
To permit deviation from prescribed procedures or maintenance practices in a particular case.
To allow extension to maintenance inputs when there is justified and documented reason to the
extension.
The Quality Manager in responsible to follow up the implementation of any procedure, approved by the
HCAA, as a concession to an existing Company procedure.
In case the new procedure presents false points, the Quality Manager has to inform the HCAA and possibly
suggest corrective action.
The Form HA-145.35 must be used and submitted to HCAA.
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 15
3.11 QUALIFICATION PROCEDURE FOR SPECIALIZED ACTIVITIES SUCH AS

NON-DESTRUCTIVE TESTING, WELDING, ETC.
Ref: PART 145.A.30(d)(f)/ 145.A.70(a) AMC 145.A.30(e)/ 145.A.65(b)
The Company does not intend to develop procedures for special activities assigned personnel.
Activities such as NDT, Welding, etc, shall be carried-out in an approved Part 145 Maintenance
Organization holding the appropriate rating(s).
Company technical personnel may carry out only Dye Penetrant type inspections provided all necessary tools
and facilities are provided.
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 16
3.12 CONTROL OF MANUFACTURER'S WORKING TEAMS

Ref: PART 145.A.70(a)
Major repairs or modifications to the aircraft carried out by the manufacturers teams will be performed
against specific contract, which will provide the responsibility details of the repair or modification.
In this case Hermes Airlines Part 145 AMO will not be involved since AMO capability level and technical
knowledge of the maintenance personnel do not allow involvement in major repair or modification matters.
Maintenance data, specific documentation to be compiled, possible special tooling/jigs/equipment, etc.
required will be provided by the manufacturer to the team iaw with the contractual agreement work, signed
between the parties
Hermes Airlines will only assist the team members in their tasks and in administrative matters
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 17
3.13 HUMAN FACTOR TRAINING PROCEDURES

Ref: PART 145.A.30(e)/ 145.A.70(a) AMC 145.A.30(e)
Hermes Airlines shall establish and control the competence of personnel involved in any maintenance,
management and/or quality audits in accordance with a procedure and to a standard agreed by the competent
authority. In addition to the necessary expertise related to the job function, competence must include an
understanding of the application of human factors and human performance issues appropriate to that persons
function in Hermes Airlines. Human Factors means principles which apply to aeronautical design,
certification, training, operations and maintenance and which seek safe interface between the human and
other system components by proper consideration of human performance. Human performance means
human capabilities and limitation, which have an impact on the safety and efficiency of aeronautical
operations.
Context of Human Factors Training
Maintenance human factors training is part of the total system in managing human error, and discouraging
procedural violations, in Hermes Airlines. It is an essential part of this system aimed at individuals engaged
in `hands-on` maintenance, support or management. Without proper training, other initiatives related to error
management and safety improvement (such as error reporting and investigation, better shift and task
handover procedures, improvements in procedure design, etc.) will probably not be effective in the long
term. An integrated approach, linking human factors training with organizational safety management and
error management initiatives, is essential.
Human factors training should not be something radically new- it covers basic safety principles and practices
which should already be incorporated within a safety management and quality system, and how to ensure
that work is carried out in a professional manner such that aircraft are release to service in a safe and
airworthy condition. However, evidence from accidents, incidents and studies indicate that some of the
processes and training, which ought to achieve this, are weak or nonexistent.
Aims and Objectives
The objectives of Human Factors training, within a human factors and error management program, should be
to:
Improve safety;
Decrease organizational exposure to risk;
Reduce errors;
Capture errors.
The aim of human factors training should be to help achieve these objectives by means of:
Imparting knowledge on human factors and safety, and details of how the company human factors
program works;
Developing skills (where appropriate);
Influencing peoples attitudes and;
Influencing behavior.
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 18
3.13 HUMAN FACTOR TRAINING PROCEDURES (cont)

Personnel to Receive Human Factors Training
Hermes Airlines lists the personnel for whom human factors training is applicable:
This should include, as a minimum:
Post-holders, managers, supervisors;
Certifying staff , technicians, and mechanics;
Technical support personnel such as planners, engineers, technical records staff;
Quality control/assurance staff;
Specialized services staff;
Human factors staff/ human factors trainers;
Ground equipment operators;
Contract staff in the above categories.
To this list should be added:
Human factors program managers;
The person doing the TNA;
Competence assessors;
Accident/ incident investigation personnel;
Technical trainers (where relevant);
Health and Safety staff ;
Human recourses personnel.
Ideally, this list should also extend to the customer with whom Hermes Airlines interfaces, since the
customer ought to be aware of the human factors and safety implications of the demands, which they place
upon the maintainer. However, the requirement for human factors training is restricted to Part 145 approved
organizations and their staff (and contractors), and does not extend to OPS 1.
Why Train Everyone in the Organization?
Evidence from incidents and accidents shows that human error and human factors problems are not limited
to `hands-on` maintenance staff (whether certifying or non-certifying), but may extend to planners, technical
records staff, etc. In addition, it is often Hermes Airlines decisions and policies made by managers that are at
the root of some incidents (e.g. to ensure adequate resources). Senior management commitment to, and
support of, the company human factors program is essential to the success of such programs. Staff needs to
be convinced of this commitment by management. Managers attending the human factors training
themselves are one way of showing this.
Whilst managers may think that they understand what the Human Factors problems are, informal feedback
from various human factors conferences indicates that some have previously been unaware of the extend and
nature of the problems that exist in industry. Training for managers, including the Accountable Manager, is
considered important to raise awareness of problems both in the industry as a whole, but also within their
own company.
As stated above, the training should be appropriate to that persons function in Hermes Airlines. Thus
technical records staff, for instance, should be aware of the types of problems which occur, or may occur,
due to the human error, especially those which have arisen from poor manuals and procedures, but may not
need to have an in-depth knowledge of human performance and limitation or error theories. Certifying staff
within Hermes Airlines would need a reasonable understanding of all the syllabus items, whereas support
staff (e.g. stores/supply) may not.
Hermes Airlines should carry out a Training Needs Analysis (TNA) in order to determine what training (and
to what level) is appropriate for the various categories of staff.
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 19

Stages of Implementation
Training will not be successful in the long term unless what it teaches is supported within the organization on
a day-to-day basis. Therefore the human factors training requirement within Hermes Airlines should not be
considered in isolation. The training should be a part of the total package of measures within Hermes
Airlines to assure safety and airworthiness.
The following stages of implementation should be completed to ensure the success of the human factors
training. Where organization have already embarked on some of the stage below, they should give
consideration to revisiting earlier stages in case they have not been covered properly.
Genesis. Ensure the person or people responsible for putting in place the human factors training and
program, are appropriately trained. External training will be necessary since the company human
factors training program will not yet have started. It may also be useful to seek views or even assistance
from other similar organizations.
A company Human Factors and Safety Management Program needs to be designed and the
structure in place (including a process for error management). The introduction of human factors
training, should be timed such that key elements of the company human factors and safety management
program, in particular the error management process, are already in place before training starts.
Measurement of Competence. Identify current levels of competence and methods for monitoring and
managing competence.
Conduct a Training Needs Analysis (TNA) Hermes Airlines should carry out a Training Needs
Analysis (TNA) in order to determine what training (and to what level) is appropriate for the various
categories to staff. Please note there is no one size fits all` solution for training. The findings from a
TNA are used to tailor the scope of the training provided to ensure the training is suitable for the needs
of your particular company.
In house, or contracted out? Determine whether Hermes Airlines is able, or willing, to run the training
in-house. If in-house training is not an option, Hermes Airlines are advised to carefully consider the
options for contracting out, or compromises, such as a joint training program with other similar
companies in the vicinity.
Develop Tailored Training Material. There is a wealth of material from which human factors trainers
may draw when developing their training course, varying from off-the-shelf packages which may suit
their needs, to generic training material which may be customized, to source information from which
trainers can develop their own training material.
Provide Initial Training in Human Factors.
Provide Continuation Training in Human Factors.
Review and update training, on a regular basis. This includes the need for the human factors trainer to
keep up-to-date with current thinking and best practice on human factors.
Timing of the Introduction of Human Factors Training
The timing of human factors training with respect to the introduction and implementation of the key
elements of the company human factors and error management program, is important. The key people
involved in the introduction of such a program should have received fairly comprehensive human factors
training beforehand.
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 20

The introduction of such a program should ideally be timed to coincide with human factors training for the
staff. One could even argue that basic human factor concepts ought to be taught beforehand, so that the staff
understand the rationale behind such initiatives as Maintenance Error management, or more formalized shift
handover procedures, and dont reject them out of hand. On the other hand, one could argue that if training
takes place too soon before the introduction of the supporting elements of a company human factors
program, staff will become disillusioned that they cannot implement what they have been taught. This is
particularly important in the case of maintenance error reporting and the disciplinary policy.
Different approaches will work for different organizations, but careful thought should be given to the relative
timing of all the elements of the company human factors program. Training staff on something which
doesnt yet exist is likely to be ineffective at best, and may even cause future problems once the elements of
a human factors and error management program have finally been introduced. The Human factors training
will be contacted every 2 years.
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 21
3.14 COMPETENCE ASSESSMENT OF PERSONNEL

Ref: PART 145.A.30(e)/ 145.A.35(f) / 145.A.70(a) AMC 145.A.35(f)/ 145.A.65(b)/ 145.A.30
Hermes Airlines has a mechanism for determining competence of staff, not just with respect to human
factors, but also for all areas (both technical and non-technical) in which staff are required to be competent.
The evaluation is performed using form HA-145.34.
Demonstration of competence applies to all staff within Hermes Airlines, not just the hands-on technical
staff, or even just the licensed engineers. Management competence and human factors competence should be
closely linked. A manager may be highly competent in day-to-day management and making money for the
company, but not particularly supportive of human factors principles and policies, despite the fact that
understands what they are all about.
There are different mechanisms that may be used as evidence of competence. These include:
Examinationa good mechanism for assessing knowledge, but not necessarily competence of applying
knowledge in a work context;
Interview;
Qualificationsa good source of evidence, if the training course or other method used to gain the
qualification are directly relevant and practical for application in the workplace;
Completion of training courses is a good way of providing information, but not sufficient to prove
individual competence in applying the knowledge gained from the course;
On-the-job assessmenta good way of determining competence, however effectiveness relies heavily
on the competence of the supervisor or manager conducting the assessment as it relies on their
subjective judgment;
Tailored assessmentstaff are ask what they would take into account when doing particular tasks, e.g.
a planner explains that he would give consideration to the effect fatigue may have and schedules
critical tasks to be completed during the day shift or at the start of the night shift rather than in the
early hours of the morning. This explanation shows the planner understands how some human factors
issues are applicable to his job.
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 22
3.15 PROCEDURE FOR THE GRANTING OF A LIMITED CERTIFICATION AUTHORISATION

TO AN AIRCRAFT COMMANDER
Ref: PART 145.A.30(e)(j)/ 145.A.35(j) AMC 145.A.30(j)
For a repetitive pre-flight airworthiness directive, which specifically states that the flight crew may carry out
such airworthiness directive, Hermes Airlines may issue a limited certification authorization to the aircraft
commander on the basis of the flight crew license held.
HA shall ensure that sufficient training has been carried out and that all the reference material has been made
available, to ensure that the aircraft commander can accomplish the airworthiness directive to the required
standard.
A record will be kept of all limited certification authorizations issued, including the request by the Operator.
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 04
Date: 10 Aug 2014
Page 23
3.16 PROCEDURE FOR THE FAMILIARIZATION TRAINING ON TYPES MANAGED BY THE

COMPANY.
Hermes Airlines P-145 Organization may perform aircrafts systems familiarization courses for the purpose
of familiarizing HA staff for the aircraft types under its P-145 capabilities.
Currently the HA is operating with two types of aircraft. The syllabus for the A320-A321 aircraft is to be
found at par 3.16.1 and for the B 737 aircraft at the par 3.16.2 bellow. Both syllabus are extracted from the
AMM and includes brief description of the customized alternations or modifications applied to HA fleet.
Ground instructors can be used any of the authorized CRS staff and responsible to issue the training
certificates is the Quality Manager.
In no case a familiarization course can be used as a type rating course substitute. The duration for this
training will be five days each type and can be conducted in the companys facilities
3.16.1 A320-A321 Familiarization Syllabus
1.
General
2.
Flight deck layout

Flight deck Main features Capt and F/O panels
3.
Electrical system
Electrical system architecture
4.
Hydraulic system
Hydraulic system general control and display
5.
Flight controls
Flight controls surfaces EFCS computer
6.
Fuel system
Fuel system basic layout engine fee
7.
Engine controls
Engine controls FADEC
8.
Auxiliary power unit

APU controls and display
9.
Environmental flight system

ECS system schematic
11.
Electronic Instrument system

EIS EFIS/ECAM architecture
12.
Maintenance centralized fault display system

CFDS architecture
13.
Landing gear
Landing gear braking system steering principle
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001
3.16.2 B737 Familiarization Syllabus
Contents
1.
General
2.
Flight deck layout

Flight deck Main features Capt. and F/O panels
3.
Electrical system
Electrical system architecture
4.
Hydraulic system
Hydraulic system general control and display
5.
Flight controls
Flight controls Multiple Systems
6.
Fuel system
Fuel system basic layout engine fee
7.
Engine controls
Engine controls FADEC
8.
Auxiliary power unit

APU controls and display
9.
Air Conditioning
11.
Electronic Instrument system
12.
Indicating / Recording systems
13.
Landing gear
Landing gear braking system

Rev: 04
Date: 10 Aug 2014
Page 24
M. O. E
PART- 4
CONTRACTING OPERATORS
Doc No: HA-MOE-001

Rev: 00
Date:
Page 1
PART 4 CONTRACTING OPERATORS

TABLE OF CONTENTS
PAGE
TABLE OF CONTENTS
4.1 CONTRACTED EU OPS OPERATORS
4.2 OPERATOR PROCEDURES AND PAPERWORK
4.3 OPERATOR RECORD COMPLETION
M. O. E
PART- 4
Doc No: HA-MOE-001

Rev: 00
Date:
Page 2
M. O. E
PART- 4
Doc No: HA-MOE-001
4.1 CONTRACTED EU-OPS OPERATORS

N/A
4.2 OPERATOR PROCEDURES AND PAPERWORK
N/A
4.3 OPERATOR RECORD COMPLETION
N/A

Rev: 00
Date:
Page 3
M. O. E
PART- 4
Doc No: HA-MOE-001

Rev: 00
Date:
Page 4
M. O. E
PART- 5
Doc No: HA-MOE-001
Issue:
Rev:
Date:
Page
01 Date: 06 Nov 2012

02
18.06.2013
1
PART 5 APPENDIXES
TABLE OF CONTENTS
PAGE
TABLE OF CONTENTS
5.1 SAMPLE OF DOCUMENTS
5.2 LIST OF SUB-CONTRACTORS, AS PER PART 145.A.75(b)
47
5.3 LIST OF LINE MAINTENANCE LOCATIONS, AS PER PART 145.A.75(d)
47
5.4 LIST OF CONTRACTED ORGANIZATIONS AS PER PART 145.A.70 (a)(16)
47
M. O. E
PART- 5
Doc No: HA-MOE-001
Issue:
Rev:
Date:
Page
01 Date: 06 Nov 2012

01
08.04.2013
5.1 SAMPLE OF DOCUMENTS

LIST OF FORMS
FORM
HA-145.01
HA-145.02
HA-145.03
HA-145.04
HA-145.05
HA-145.06
HA-145.07
HA-145.08
HA-145.09
HA-145.10
HA-145.11
HA-145.12
HA-145.13
HA-145.14
HA-145.15
HA-145.16
HA-145.17
HA-145.18
HA-145.19
HA-145.20
HA-145.21
HA-145.22
HA-145.23
HA-145.24
HA-145.25
HA-145.26
HA-145.27
HA-145.28
HA-145.29
HA-145.30
HA-145.31
HA-145.32
HA-145.33
HA-145.34
HA-145.35
HA-145.36
HA-145.37
HA-145.38
HA-145.39
TITLE
SERVICEABLE TAG
UNSERVICEABLE TAG
SCRAP COMPONENT TAG
ROBBERY LABEL
DO NOT TOUCH TAG
SPECIAL AND CALIBRATED TOOLS TAG
GROUND SUPPORT EQUIPMENT LIST
CONSUMABLE PARTS LIFE LIMIT CONTROL LIST
CERTIFICATE OF RELEASE TO SERVICE
MAINTENANCE WORK ORDER
TOOL INSPECTION CARD
LOAN TOOL
UNSERVICEABLE COMPONENT LIST
SERVICEABLE COMPONENT LIST
SPECIAL AND CALIBRATED TOOLS MONITORING FORM
SPECIAL AND CALIBRATED TOOLS RECORDS
OCCURRENCE REPORT
QUARANTINE PARTS LIST
SHIFT HANDOVER FORM
EASA FORM ONE
SCRAP PARTS LIST
DAILY REPORT FORM
TECHNICAL REPORT TO MANUFACTURER
TRAINING ORDER
AMBIGUOUS MAINTENANCE DATA REPORT
CRS STAFF LIST & CERTIFICATION STAMPS CONTROL
MAINTENANCE STAFF TRAINING RECORD
CONTINUATION TRAINING PLAN & VALIDITY FOR PART 145
CERTIFIED STAFF
ONE OFF APPROVAL AUTHORIZATION
NOTIFICATION OF ONE-OFF AUTHORIZATION ISSUANCE
APPLICATION FORM FOR MAINTENANCE STAFF
NOMINATION AND RECORD
AUTHORIZATION CERTIFICATE
SCOPE OF AUTHORIZATION
COMPETENCE ASSESSMENT
EXCEPTIONAL SHORT TERM EXTENSION REQUEST
ANNUAL AUDIT PLAN
NON CONFIRMITY REPORT
QUALITY AUDIT NOTIFICATION FORM
AUDIT FOLLOW UP
M. O. E
PART- 5
Doc No: HA-MOE-001
Issue:
Rev:
Date:
Page
01 Date: 06 Nov 2012

02
18.06.2013
LIST OF FORMS (Continued)

FORM
HA-145.40
HA-145.41
HA-145.42
HA-145.43
HA-145.44
HA-145.45
TITLE
RESERVED
LOANED PARTS RECORD
DEFRRED / CANCELLED ITEMS LIST
FINAL CHECK AFTER MAINTENANCE
PERSONNEL SIGN LIST
LOUBRICANTS AND CHEMICAL PRODUCTS LIST

Rev: 00
Date:
Page 4
M. O. E
PART- 5
Doc No: HA-MOE-001
SERVICEABLE TAG (GREEN) HA-145.01
HERMES AIRLINES
SERVICEABLE MATERIAL TAG
DESCRIPTION:
EXPIRATION DATE:
PART NUMBER:
EASA/FAA FORM No.:
SERIAL NUMBER:
BATCH NUMBER:
DATE:
INSPECTOR:
HA- 145.01
R00.2012
QTY:
WORK ORDER No. :
REMOVED FROM:
EASA FORM ONE TRACK. NO. :
INSTALLED ON:
AIRCRAFT TYPE:
WORK ORDER No.:
ATL PAGE No.:
ENGINEERS NAME:
STATION:
STAMP:
SIGNATURE:
DATE:
UNSERVICEABLE TAG (YELLOW) HA-145.02

HERMES AIRLINES
UNSERVICEABLE MATERIAL TAG
HA- 145.02
R00.2012
DESCRIPTION:
PART NUMBER:
SERIAL NUMBER:
REMOVED FROM:
AIRCRAFT TYPE:
REASON FOR REMOVAL:
ENGINEERS NAME:
STATION:
STAMP:
SIGNATURE:
DATE:
SCRAP COMPONENT TAG (RED) HA-145.03

HERMES AIRLINES
SCRAP COMPONENT TAG
HA-145.03
R00.2012
DESCRIPTION:
PART NUMBER:
SERIAL NUMBER:
REMOVED FROM:
AIRCRAFT TYPE:
AIRCRAFT REGISTRATION:
ENGINE SERIAL No.:
ATL PAGE No.:
LANDINGS:
REMOVED BY (BLOCK):
ENGINEERS NAME:
STATION:
STAMP:
SIGNATURE:
DATE:

Rev: 00
Date:
Page 5
M. O. E
PART- 5
Doc No: HA-MOE-001
ROBBERY LABEL (ORANGE) HA-145.04
HERMES AIRLINES
ROBBERY LABEL
AUTHORIZATION FOR ROBBERY
HA- 145.04
R00.2012
ROBBED I
PART NUMBER:
DESCRIPTION:
SERIAL NUMBER:
ROBBED FROM:
ROBBED TO SERVICE:
AIRCRAFT TYPE:
AIRCRAFT TYPE:
ENGINE TYPE:
ENGINE TYPE:
ENGINE SERIAL No.:
ENGINE SERIAL No.:
ATL PAGE No.:
ATL PAGE No.:
TLT:
LANDINGS:
TLT:
LANDINGS:
DATE:
ORDERED BY:
ORDER No.:
STATION:
DATE:
SIGNATURE:
STATION:
R00.2012
HA-145.05
HERMES
AIRLINES
DO NOT TOUCH TAG (RED SHADE) HA-145.05
SPECIAL AND CALIBRATED TOOLS TAG (CYAN) HA-145.06

H E R M E S
A I R L I N E S
SPECIAL AND CALIBRATED TOOLS TAG
HA-145.06
R01.2013
MANUFACTURER:
PART NUMBER:
DESCRIPTION:
SERIAL NUMBER:
CHECKED BY:
SIGNATURE:
STAMP :
CONDITION:
CHECKED:
DATE:
CALIBRATED:
NEXT CHECK:
DATE:
CALIBRATION:

Rev: 00
Date:
Page 6
M. O. E
PART- 5
Doc No: HA-MOE-001
GROUND SUPORT EQUIPMENT LIST

ITEM
No
EQUIPMENT
DESCRIPTION
LOCATION
P/N
S/N
QTY
INSPECTE
D DATE
NEXT DUE
DATE OUT
SEGNATURE
REMARKS
FORM: HA-145.07
Issue:
Rev:
Date:
Page
M. O. E
PART- 5
Doc No: HA-MOE-001
01 Date: 06 Nov 2012

01
08.04.2013
7
CONSUMABLE PARTS LIFE LIMIT CONTROL LIST

PART No_____________________________
DATE
SERIAL /
BATCH / LOT
No
QTY
COMPANY /
SUPPLIER
DESCRIPTION________________________
AWB NO
REQUEST /
PO /
LOC
MANUFACTURER
STATION_______________
EASA/FAA
FORM
TRAKING NO
OUT
GOI
NG
REMA
RKS
BALA
NCE
EXPIR
DATE
FORM: HA-145.08
Issue:
Rev:
Date:
Page
M. O. E
PART- 5
Doc No: HA-MOE-001
1.COUNTRY
01 Date: 06 Nov 2012

01
08.04.2013
8
2.
3. Certificate Number
CERTIFICATE OF RELEASE TO SERVICE
GREECE
5. Operator
4. Approved Organisation Name and Address:
6 Inspection Date
7. Work Order / Contract / Invoice
From:
To:
HERMES AIRLINES
Deligianni 2 Street, Alimos, 17456, Athens Greece
8. Registration
9. Type
10.Ser. Number
11. Hours
12. Cycles
13. Engines s/n.

1
2
3
4
14. APU
Type
S/N
15. Work performed
16. Exceptions / Concessions / Deferred Items
17. Part 145 Release to Service
The Undersigned Certifies that the work specified except as otherwise specified was carried out in accordance with PART-145 and in respect
to that work the Aircraft is considered ready for release to service. (Ref.: PART-145.A.50 (b).
18. Name
19. Signature and Stamp
20. Approval Number
21. Date
FORM: HA-145.09
Issue:
Rev:
Date:
Page
M. O. E
PART- 5
Doc No: HA-MOE-001
01 Date: 06 Nov 2012

01
08.04.2013
9

HERMES AIRLINES
Part 145 approval No: EL.145.0072

No:
ADDRESSED TO:
AIRCRAFT TYPE
REGISTRATION
S/N
DATE
WORK REQUIRED
REFERENCES:
AMP REF No
ISSUE No
REV No
DATE
DUE BEFORE OR AT:

ISSUED BY:
ACCOMPLISHMENT
REFERENCES:
SIGNED BY:
TITLE:
DATE:
FORM:
HA-145.10
M. O. E
PART- 5
Doc No: HA-MOE-001

Rev: 00
Date:
Page 10
TOOL INSPECTION CARD

TOOL DESCRIPTION:
PART NUMBER :
No
Inspection date
SERIAL NUMBER:
Next due
Signature
FORM: HA-145.11

Rev: 00
Date:
Page 11
M. O. E
PART- 5
Doc No: HA-MOE-001
HERMES AIRLINES LOANED TOOL RECORD
Manufacturer
Description
Part Number
Calibration Status
Company Loaned Company Approval
Serial Number
DATA RECORD
Date Received
Work Order
Calibration Date
Expiration Date Returned Date
Delivered By:
Received By:
FORM: HA-145.12

Rev: 00
Date:
Page 12
M. O. E
PART- 5
Doc No: HA-MOE-001
UNSERVICEABLE COMPONENTS LIST

ITEM
NO
DATE
DESCRIPTION
P/N
S/N
BATCH
NO
LOCATION
A/C REG
A/C TYPE
QTY
NAME/SIGN.
REMARKS
FORM: HA-145.13

Rev: 00
Date:
Page 13
M. O. E
PART- 5
Doc No: HA-MOE-001
SERVICEABLE COMPONENTS LIST

ITEM
NO
DATE
DESCRIPTION
P/N
S/N
BATCH
NO
SUPPLIER
AWB
No
EASA/FAA
FORM
TRAKING
NO
QTY
NAME/SIGN.
REMARKS
FORM:
HA-145.14
M. O. E
PART- 5
Doc No: HA-MOE-001

Rev: 00
Date:
Page 14
SPECIAL AND CALIBRATED TOOLS MONITORING FORM

HERMES AIRLINES
DESCRIPTION
PART
No.
SERIAL
No.
REFERENCE
No.
CALIBRATION
DATE
DUE DATE
REMARKS
UNSERVICEABLE CONDITION REASON
FORM: HA-145.15
M. O. E
PART- 5
Doc No: HA-MOE-001

Rev: 00
Date:
Page 15
SPECIAL AND CALIBRATED TOOLS RECORDS

HERMES AIRLINES
DESCRIPTION:
LABORATORY REFERENCE:
MANUFACTURER:
REFERENCE DOCUMENTS:
CALIBRATION FREQUENCY:
CALIBRATION HISTORY
LAST
NEXT
DUE
MODEL:
PART No.:
CONTRACTOR
CERTIFICATE
SERIAL No.:
OWNER:
USER:
RANGE:
EASA PART 145
CONTRACTORS
HCAA APPROVED
REFERENCE STANDARDS
SIGNED BY
REMARKS:
FORM: HA-145.16

Rev: 00
Date:
Page 16
M. O. E
PART- 5
Doc No: HA-MOE-001
OCCURRENCE REPORT TO HCAA

OCCURRENCE REPORT FORM
1. This Form is to be filled from the undersigned and must be submitted to the HCAA in case
of serious defect to the airframe, engine or component.
LOCATION:
OPERATOR:
2. DATE:
REGISTRATION
No:
AIRCRAFT TYPE
S/N
TSO
TSN
S/N
TSO
TSN
AIRFRAME
POWR PLANT
3. SPECIFIC AFFECTED ITEM.
NOMENCLATURE
P/N
4. OCCURRENCE DETAILED DESCRIPTION
5. PROBABLE CAUSE AND SUGGESTIVE ACTION FOR FURTHER AVOIDANCE
6. COMPANY:
ADDRESS:
TEL:
FAX:
HERMES AIRLINES
DELIGIANNI 2 ALIMOS
0030 211 715 20 30
0030 210 99 39 850
7. APPLICANT NAME:
DATE:
LICENSE No:
SIGNATURE:
FORM: HA-145.17

Rev: 00
Date:
Page 17
M. O. E
PART- 5
Doc No: HA-MOE-001
QUARANTINE PARTS FORM
ITEM
NO
DATE
DESCRIPTION
P/N
S/N
BATCH
NO
SUPPLIER
AWB No
EASA/FAA
FORM
TRAKING
NO
QTY
NAME/SIGN.
REMARKS
FORM: HA-145.18
M. O. E
PART- 5
Doc No: HA-MOE-001

Rev: 00
Date:
Page 18
HANDOVER FORM
HERMES AIRLINES
DATE:
SHIFT
07:00 - 15:00
15:00 23:00
23:00 07:00
COMMENTS:
NAMES AND SIGNATURES
SHIFT OFF:
SHIFT ON:
FORM: HA-145.19
M. O. E
PART- 5
Doc No: HA-MOE-001
1.

Rev: 00
Date:
Page 19
2.
HELLENIC REPUBLIC
CIVIL AVIATION
AUTHORITY
AUTHORISED RELEASE CERTIFICATE

EASA FORM 1
4. Approved Organisation Name and Address:
6.
Item
7. Description
3. Form Tracking Number
HERMES AIRLINES
Deligianni 2 Street, Alimos, 17456, Athens Greece
8. Part No.
9. Quantity
5. Work Order / Contract / Invoice
10. Serial / Batch No.
11. Status / Work
12. Remarks
13a. Certifies that the items identified above were manufactured in conformity to:
approved design data and are in a condition for safe operation
14a.
12
PART 145.50 Release to Service
Other Regulation specified in Block
13b. Authorized Signature
13c. Approval / Authorization Number
Certifies that unless otherwise specified in Block 12, the work specified in Block 11 and
described in Block 12, was accomplished in accordance with Part-145 and in respect to that
work the items are considered ready for release to service.
14b. Authorized Signature
14c. Certificate / Approval Ref No.
13d. Name
13e. Date (dd/mm/yy)
14d. Name
non-approved design data specified in block 12
EL.145..
14e. Date (dd/mm/yy)
USER / INSTALLER RESPONSIBILITIES

It is important to understand that the existence of the document alone does not automatically constitute authority to install the part/component /assembly.
Where the user/installer performs works in accordance with regulations of an airworthiness authority different than the airworthiness authority specified in Block 1, it is essential that the
user/installer ensures that his/her airworthiness authority accepts items from the airworthiness authority specified in Block 1.
Statements in blocks 13a and 14a do not constitute installation certification. In all cases aircraft maintenance records must contain an installation certification issued in accordance with the
national regulations by the user/installer before the aircraft may be flown.
FORM: HA-145.20
M. O. E
PART- 5
Doc No: HA-MOE-001

Rev: 00
Date:
Page 20
SCRAP PARTS LIST

STATION:
DESCRIPTION
HERMES AIRLINES
MONTH:
ENGINEER
PART NUMBER
DATE REMOVED
SIGNATURE
NOTE: SCRAP parts are destroyed as required, under Quality Managers responsibility.
FORM: HA-145.21
Issue:
Rev:
Date:
Page
M. O. E
PART- 5
Doc No: HA-MOE-001
01 Date: 06 Nov 2012

05
25.08.2014
21
DAILY REPORT
DATE:
STATION:
AC REG.:
STATION ENG.
Flt. No:
Tech. Delay:
yes
no
Reason:
Flt. No:
Tech. Delay:
yes
no
Reason:
Flt. No:
Tech. Delay:
yes
no
Reason:
Flt. No:
Tech. Delay:
yes
no
Reason:
Flt. No:
Tech. Delay:
yes
no
Reason:
Flt. No:
Tech. Delay:
yes
no
Reason:
Flt. No:
Tech. Delay:
yes
no
Reason:
Flt. No:
Tech. Delay:
yes
no
Reason:
A/C TECH. INFORMATION:
STATION INFORMATION:
MATERIAL REQUIRED:
MATERIAL USED:
P/N
P/N
QUANT:
S/N
QUANT:
DDL / MEL / STATUS

DDL NO:
LOG PAGE:
DESCRIPTION OF REPAIR
PART REQ
(P/N)
FORM:
DUE DATE
HA-145.22
M. O. E
PART- 5
Doc No: HA-MOE-001

Rev: 00
Date:
Page 22
TECHNICAL REPORT TO MANUFACTURER

Company
Aircraft type
Aircraft S/N
Engine type
Engine S/N
Aircraft Reg ;
Attention to
Tel
Fax
Email
Reference Manual
Remarks
Part Number
Revision status
Chapter
Section
Pages
Figures
ATA system
Defect as reported:
Corrective action taken:
Remarks :
Date:
Name & Title:
Signature:
FORM: HA-145.23
M. O. E
PART- 5
Doc No: HA-MOE-001

Rev: 00
Date:
Page 23
HERMES AIRLINES
LINE MAINTENANCE DEPARTMENT
TRAINING ORDER
DATE:
COURSE TITLE:
INSTRUCTIONS NAME
NO
1
2
3
FIRST NAME
POSITION/ TITLE
SURNAME
RANK
LICENSE No
NATIONALITY
ORGANIZER
LOCATION
DURATION
DATE
Line Maintenance Manager:

Notification: Instructor, Trainees.
Circulation: CAMO Manager, Quality Manager, Accountable Manager.
FORM: HA-145.24
M. O. E
PART- 5
Doc No: HA-MOE-001

Rev: 00
Date:
Page 24
HERMES AIRLINES
Ambiguous Maintenance Data Report
Date:
Ref. No:
Maintenance Data:
Description of data / page
Phase of work found:
Detailed Procedures (Inaccurate / incomplete / ambiguous)
Proposed corrections:
Found by:
Name/Signature:
Responsible manager informed:
Name/Signature
Follow Up/ action by responsible manager:
Pubs update
Inform/Feedback to personnel
Closed Date:
FORM: HA-145.25
M. O. E
PART- 5
Doc No: HA-MOE-001
Issue:
Rev:
Date:
Page
01 Date: 06 Nov 2012

01
08.04.2013
25
CRS STAFF LIST & CERTIFICATION STAMPS CONTROL

HERMES AIRLINES
STAMP NO. AND

SAMPLE
A/C TYPE
ISSUED TO (NAME)
Revised date: 10/12/12
DATE
DATE
REMOVED
REMARKS
SIGNATURE
FORM: HA-145.26
M. O. E
PART- 5
Doc No: HA-MOE-001

Rev: 00
Date:
Page 26
MAINTENANCE STAFF TRAINING RECORD

HERMES AIRLINES
NAME:
ORDER NO.
IF APPLICABLE
COURSE
DESCRIPTION
INITIAL
RECUR.
DATE
SIGN
FORM: HA-145.27

Rev: 00
Date:
Page 27
M. O. E
PART- 5
Doc No: HA-MOE-001
CONTINUATION TRAINING PLAN & VALIDITY FOR PART 145 CERTIFIED STAFF
Expiration Dates
NAME
AUTHORIZATION
FUEL TANK
SAFETY
HUMAN
FACTORS
E.W.I.S.
EASA
LEGISLATION
MOE
PROCEDURES
QUALITY
SYSTEM
LICENSE
VALIDITY
AUTHORIZ.
VALIDITY
1
2
3
4
5
6
7
8
9
10
FORM: HA-145.28

Rev: 00
Date:
Page 28
M. O. E
PART- 5
Doc No: HA-MOE-001
ONE OFF APPROVAL AUTHORIZATION

HCAA APPROVAL REF. EL.145
Authorization No.
1. Location:
2. Provider:
3. Approval Ref.:
4. Aircraft Details
Aircraft type:
Aircraft Registration:
Aircraft TFH:
Serial Number:
Aircraft TFC:
5. Reason for the One-Off Authorization:
6. Certifying Staff details

Certified Staff
License No.
Relevant Aircraft Types
Engine Types
7. Contact Details
E-mail:
Phone:
Fax:
8. The Extent of Authorization

Airframe
Engine
Avionic
Line Maintenance
9. Limitations:
I hereby confirm this one this one time authorization for (Name) to carry out (Job) on aircraft (Registration and MSN)
Hermes Airlines Part 145

Quality Manager
Date:
FORM: HA-145.29
M. O. E
PART- 5
Doc No: HA-MOE-001

Rev: 00
Date:
Page 29
NOTIFICATION OF ONE-OFF AUTHORIZATION

ISSUANCE
Ref: (EC) 2042/2003, 145.A.30(j)(5), AMC 145.A.30j(5)(i)(ii)
1. Name of Part 145 AMO:
2. Part 145 AMO Approval No:
3. Part 145 MOE One-Off Authorization Procedure Reference:
4. Aircraft Manufacturer/Type:
5. Manufacturer Serial Number:
6. Aircraft Nationality and Identification Marks:

7. Aircraft Operator:
8. Location Required:
9. Reason for One-Off Authorization Issuance:
10. One-Off Authorization Issued i.a.w.

145.A.30j(5)I:
11. One-Off Authorization Issued i.a.w. 145.A.30j(5)ii:
(a) Name of Holder:
(a) Name of Holder:
(b) Current Authorization Ref. No:
(b) ICAO AML Ref. No:

(c) Issuing Authority:
12. Limitations:
13. One-Off Authorization Document Issued

Date and Reference:
14. Name of Personnel Issued the
Authorization (1):
15. Maintenance Action affecting flight safety to be rechecked by appropriately Approved Maintenance
Organization:
(a) Time Frame:
(b) No of Flight Legs:
16. Name and Authorized Signature:
17. Date Submitted (2):
(1) The personnel issuing the One-Off Authorization and submitting this Notification is the person identified
in the MOE as the person responsible for One-Off Authorization Issuance.
(2) This Notification must be submitted to HCAA within seven (7) days of the One-Off Authorization date of
issue.
FOR HCAA USE ONLY
Date Received:
Received and Filed by:
FORM: HA-145.30

Rev: 00
Date:
Page 30
M. O. E
PART- 5
Doc No: HA-MOE-001
APPLICATION FORM FOR MAINTENANCE STAFF

NOMINATION AND RECORD
HERMES AIRLINES
NAME:
HOME ADDRESS:
TELEPHONE:
EMPLOYMENT DATE:
BASIC TRAINING
Course Title
Provider
DATE OF BIRTH:
NATIONALITY:
JOB TITLE:
COMPANY NUMBER:
Qualification
1
2
Type of Experience
Date
Obtained
Course
Title
TYPE TRAINING
Qualificati
on
Provider
CONTINUATION TRAINING
3
4
Company
From
To
Date Obtained
Position
EXPERIENCE
LICENSES/RATINGS
LICENSE TYPE/NBR
B1
B2
AIRCRAFT TYPE/RATINGS
B1
B2
QUALIFICATIONS RELEVANT TO THE APPROVAL
SCOPE OF THE AUTHORIZATION
NOMINATION APPLYING FOR:

Privileges:
Aircraft Type:
Full Name:
DETAILS OF PERSON RECOMMENDING THIS APPLICATION

Position:
Signature:
Date:
DECLARATION OF PART 145 (AMO) MAINTENANCE MANAGER

This is to certify that .. has been successfully trained on how to use all relevant
procedures included in the HER CAME, MOE with relation to the granting of an approval as HER engineer.
Signature:
Date:
DECLARATION OF PART M (CAMO) MAINTENANCE MANAGER

I declare that to the best of my knowledge all information stated above are true.
Signature:
Date:
ACCEPTANCE
For and on behalf of HER
Quality Manager
Date:
FORM: HA-145.31
M. O. E
PART- 5
Doc No: HA-MOE-001
Issue:
Rev:
Date:
Page
01 Date: 06 Nov 2012

01
08.04.2013
31
AUTHORIZATION CERTIFICATE
HERMES AIRLINES EL.145

AUTHORIZATION DOCUMENT:
Name
License No
Authorization No
A/C Type
Ratings
The Quality Manager
Date Issued:
Expiration Date:
1
2
3
4
Rating Code Numbers

PRE- FLIGHT INSPECTION/ SERVICE CHK
10 DYE PENETRANT INSP. (TYPE I)
SCHEDULED/ UNSCHEDULED- DAILY INSP. 11 PARTS RECEIVING INSP.
A CHECK
12 ENGINE/ APU CHANGE
ISSUE CRS
13 A/C PRESSURE RUN
CORROSION INSPECTION
14
DUPLICATE CHECK
15
7
8
9
ADs/ SBs COMPL. (B1,B2) LINE LEVEL

ENGINE RUN-UP
SPECIAL INSPECTIONS (CDCCL)
16
17
18
TROUBLE SHOOTING- REMOVAL/

INSTALATION, OPERATIONAL/
FUNCTIONAL TEST WITH EXT.
TESTERS (B1, B2)
TROOUBLE SHOOTING (LRUs
REPLACEMENT)
ISSUE EASA FORM 1 PER MOE 1.9
AIRCRAFT TOWING
FORM: HA-145.32
M. O. E
PART- 5
Doc No: HA-MOE-001

Rev: 01
Date: 08.04.2013
Page 32
SCOPE OF AUTHORIZATION
HERMES AIRLINES PART-145 (EL.145)

MAINTENANCE STAFF AUTHORIZATION No:
NAME
SPECIALITY
LICENSE No
The above Licensed Technician is Authorized for the following Scope of Work
A
B1 B2
B737-500/ A320-321 (CFM-56) LINE MAINTENANCE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
DAILY - WEEKLY CHECKS

SCHEDULED - UNSCHEDULED
A CHECK
ISSUE CRS
CORROSION INSPECTION
DUPLICATE CHECK
ADs/ SBs COMPLIANCE (B1,B2) LINE LEVEL*
ENGINE RUN-UP
SPECIAL INSPECTIONS (CDCCL)
DYE PENETRANT INSPECTION (TYPE I)
PARTS RECEIVING INSPECTION
ENGINE/ APU CHANGE
A/C PRESSURE RUN
TROUBLE SHOOTING- REMOVAL/ INSTALATION,
OPERATIONAL/ FUNCTIONAL TEST WITH EXTERNAL
TESTERS (B1, B2)
TROOUBLE SHOOTING (LRUs REPLACEMENT)[B1, B2]
ISSUE EASA FORM- ONE PER MOE 1.9
AIRCRAFT TOWING
STAMP ISSUED:
RECEIVED/ ACCEPTED:
ISSUE DATE:
VALID TILL:
DATE REMOVED:
SIGNATURE:
AUTHORIZED BY:
SIGNATURE:
Note: Line level means that no special tools are necessary for the accomplishment of the jobs on the A/C.
FORM: HA-145.33
M. O. E
PART- 5
Doc No: HA-MOE-001

Rev: 00
Date:
Page 33
NAME :
ASSESSMENT:
ASSESSORS:
START- FINISH
DATE:
No
START
DATE
SUBJECT
FINISH
DATE
PERFORMANCE
RESULTS
NEXT
DUE
ASSESSORS
SIGNATURE
FINAL ASSESSMENT
BEFORE DUTIES ASSIGNEMENT
We, the Assessors, examined the
following records for the candidate
for
his final assessment:
1. CV
2. Previous Experience
3. Training
3a. HF
3b. Fuel Tank Safety
3c. EWIS
3d. Part-145 Legislation
3e. MOE Procedures
CONCLUSION: (Fill by the Assessors):
CANDIDATE
ASSESSOR
Q.M. ACCEPTANCE
DATE:
DATE:
DATE:
SIGNATURE:
SIGNATURE:
SIGNATURE:
Page 1 of 3
FORM: HA-145.34
M. O. E
PART- 5
Doc No: HA-MOE-001

Rev: 01
Date: 08.04.2013
Page 34
NAME:
VERIFICATION
YES/NO
PART M
QUALITY
MANAGER
Knowledge of human factors, human performance

and limitations
Knowledge of organisation capabilities, privileges
and limitations
Knowledge of Part-M, Part-145 and any other
relevant regulations
Knowledge of relevant parts of the maintenance
organisation exposition and procedures
Knowledge of occurrence reporting system and understanding
of the importance of reporting occurrences, incorrect
maintenance data and existing or potential defects
Knowledge of safety risks linked to the working
environment
Knowledge on CDCCL and EWIS when relevant
Understanding of professional integrity, behaviour and attitude
towards safety
Understanding of conditions for ensuring continuing
airworthiness of aircraft and components
Understanding of his/her own human performance
and limitations
Understanding of personnel authorisations
and limitations
Understanding critical task- Ability to identify and properly plan
performance of critical task
Ability to compile and control completed work cards
Ability to consider human performance and
limitations
Page 2 of 3
FORM: HA-145.34
M. O. E
PART- 5
Doc No: HA-MOE-001
NAME:

Rev: 01
Date: 08.04.2013
Page 35
VERIFICATION
YES/NO
PART M
QUALITY
MANAGER
Ability to determine required qualifications for task

performance
Ability to identify and rectify existing and potential
unsafe conditions
Ability to confirm proper accomplishment of
maintenance tasks, prioritise tasks and report
discrepancies
Ability to process the work requested by the operator
Ability to properly process removed, uninstalled and
rejected parts
Ability to properly record and sign for work
accomplished
Ability to recognise the acceptability of parts to be
installed prior to fitment
Ability to understand work orders, work cards and refer
to and use applicable maintenance data
Ability to use information systems, to use, control and
be familiar with required tooling and/or equipment
Adequate communication and literacy skills
REMARKS:
1. PERSON RESPONSIBLE FOR THE PROCESS - Quality Manager
2. WHEN ASSESSMENT SHOULD TAKE PLACE Before a new CRS is issued/extended or CAT A
MECHANIC Authorized
3. CREDITS FROM PREVIOUS ASSESSMENT Reviewed and corrected if needed
Page 3 of 3
FORM: HA-145.34
Issue: 01 Date: 06 Nov

2012
Rev: 00
Date:
Page 36
M. O. E
PART- 5
Doc No: HA-MOE-001
EXCEPTIONAL SHORT TERM EXTENSION REQUEST
AIRCRAFT
ENGINE / APU
EQUIPMENT
A/C Type
Designation
Registration
Type
Check
S/N
Tolerance use
Pos/avion :
Deadline
Request
Description
CHECK
DESIGNATION
Specific Monitoring
Yes
N :
Date:
INTERVAL
REF. TOOLING
No
RENSEIGNEMENTS / STATISTIQUES
Requested Potential :
FLI GHT HOURS
FLI GHT CYCLES
CALENDA
R
Approved Potential: (Completed by Authorities)

Latest techlog. :
F/H and F/C since last RC
AD STATUS
MEL/HIL STATUS
145 AMO MANAGER
Date:
APPROVED
DEADLINE :
:
:
AIRLINE
CAMO MANAGER
Date:
QUALITY MANAGER
Date:
COMPETENT AUTHORITY
HCAA
Date:
FORM: HA-145.35
M. O. E
PART- 5
Doc No: HA-MOE-001
Issue: 01 Date: 06 Nov

2012
Rev: 00
Date:
Page 37
FORM HA-145.36
ISSUE: 01/ 06 Nov 2012
REV: 00
P-145 ANNUAL AUDIT PLAN for the YEAR 20..
SECTION OF AUDIT
JAN
FEB
MAR
APRIL
MAY
JUN
JUL
AUG
SEP
OCT
NOV
DEC
MOQA-01- FACILITY/ PERSONNEL REQUIREMENTS

MOQA-02- CERTIFYING STAFF- EQUIPMENT, TOOLS
AND MATERIAL
MOQA-03- ACCEPTANCE OF COMPONENTSMAINTENANCE DATA
MOQA-04- PRODUCTION PLANNING- CERTIFICATION
OF MAINTENANCE
MOQA-05- MAINTENANCE RECORDS- OCCURRENCE
REPORTING
MOQA-06- SAFETY & QUALITY POLICY- M.O.EPRIVILEDGES/ LIMITATION/ CHANGES/ OF THE
ORGANIZATIONTION- COMPLIANCE IAW THE M.O.E.
MOQA-07- PRODUCT SAMPLING- (AIRCRAFT WORK
IN PROGRESS)
MOQA-08- COMPONENT SUPPLIERS
MOQA-09 TOOLS CALIBRATION ORGANIZATION
MOQA-10 QUALITY AND SAFETY POLICY
ORM: HA.145.36

Rev: 00
Date:
Page 38
M. O. E
PART- 5
Doc No: HA-MOE-001
NON-CONFORMITY REPORT
No of Audit:
Area of Audit / Title:
Date/Place of issue of this NCR:
FORM HA.145.37
Issue: 01/ 06 Nov 2012
Rev.:00
Requirement ref. :
Part 1 Details of Non-Conformity:
Part 2 Recommendation:
NCR No.:
Level of finding:
Responsible Manager (Name, Date, Sign.)
Close within:
Auditor (Name, Date, Sign.)
Part 3 Corrective action plan :
Part 4 Root cause analysis:
Action Taken by (Name, Date, Sign.) :

ACCEPTED by Quality Manager: YES
NO*
Follow Up: YES NO
* If No Note the Further action:
(Name, Date, Sign.)
Accountable Manager (Notified for NCR)
Accountable Manager (Notified for Closure Corrective action)
(Name, Date, Sign.)
(Name, Date, Sign.)
FORM: HA-145.37
M. O. E
PART- 5
Doc No: HA-MOE-001

Rev: 00
Date:
Page 39
QUALITY AUDIT-INSPECTION
NOTIFICATION FORM
FORM HA.145.38
Issue: 01/ 06 Nov 2012
Rev.:00
Department/Company:
Audit / Inspection Report Reference
Audit / Inspection Title:
Responsible Post Holder:
Location:
Audit / Inspection Planned Date:
Scope of the Audit / Inspection:

NOTIFICATION
Dear Manager, please be informed that your Company/ Department will be audited on .........
by an HA Quality Department appointed Auditor according to the above mentioned date and scope of the audit.
Additional comments
..
..
1. Auditee, please acknowledge receipt of this audit notification by fax or email to Quality Department.
Fax No:
or email to:
2.If there is any objections with audit planned date please state below the reason and advice reschedule to QM.
if not, state APPLICABLE.
Audit planned date is not suitable because
Proposed rescheduled audit date:
QM Acceptance of Rescheduled date: YES / NO (If NO advise auditee and agree on new date)
Please acknowledge receipt of this notification by signing below and returning as per (1) above.
Name / Date / Signature:

AUDITOR

QUALITY MANAGER (QM)

FORM: HA-145.38

Rev: 00
Date:
Page 40
M. O. E
PART- 5
Doc No: HA-MOE-001
AUDIT FOLLOW-UP LIST FOR

YEAR .
FORM HA.145.39
Issue: 01/ 06 Nov 2012
Rev.:00
P-145 DEPARTMENT
AUDIT
Ref, No.
FUNCTIONS / Auditor
Date of
Audit
Follow Up
Date
Closure
Date
Accepted By
Q.M.
FORM: HA-145.39
M. O. E
PART- 5
Doc No: HA-MOE-001

Rev: 01
Date: 08.04.2013
Page 41
RESERVED
FORM: HA-145.40

Rev: 01
Date: 08.04.2013
Page 42
M. O. E
PART- 5
Doc No: HA-MOE-001
HERMES AIRLINES
LOANED PARTS RECORD
Loaned Parts Data Record Form
Company
Loaned From
Contact
Details
Loaned
Date
Part
Description
P/N
S/N
Returned By: _______________________
EASA/FAA Form
Tracking Number
Condition
Loaned
Loaned Loaned Period

Returned
Date Returned
Units
Condition
Returned
QTY
No D/W/MO
QTY
Loaned Unit Accepted By:________________________
Legend: D: Days W: Weeks MO: Months

FORM: HA-145.41

Rev: 01
Date: 08.04.2013
Page 43
M. O. E
PART- 5
Doc No: HA-MOE-001
Deferred / Cancelled Items List

A/C Registration
ITEM
No
Reference
Task No/WO
MEL / CDL
F Hours / F Cycles
Task Description
Customer:
Reason
Work Order / WP No:
Next Due
Signature
CRS No
Stamp
Station:
REMARKS
(Also Specify if cancelled or
deferred)
Customer Approval
Customer informed and accepted
Signature ________________ Title ______________________Date______________

FORM: HA-145.42
M. O. E
PART- 5
Doc No: HA-MOE-001

Rev: 01
Date: 08.04.2013
Page 44
FINAL CHECK AFTER MAINTENANCE

A/C Registration:
Customer:
Work Order No:
Work performed:
Station:
NOTE: To be performed after extensive maintenance (A-check, C-check, Engine change) or
any other maintenance event longer than 12 hours or covered by shift change.
DESCRIPTION
SIGN
ENGINES
- Double-check oil filler caps if oil has been filled
- Check for evidence of FOD and that inlets are free of tools and equipment
- Check engine cowlings for condition and security
- Check reversers for condition and evidence of leakage
- Check pylons for condition and FOD
NOSE AND MAIN LANDING GEAR
- Check for tools, safety pins, loose or damaged parts, foreign objects and fluid leaks
in wheel wells
- Check that ground maintenance bypass lever is in normal position (if applicable to
aircraft type)
FLIGHT CONTROLS CHECK
- Make a full movement of all flight controls, including flaps, slats and thrust
reverser system with hydraulic pressure on (please make sure all areas are clear)
SAFETY DEVICES
- Check that all safety devices are removed from a/c and placed at their allocated
places in hangar.
AIRCRAFT EXTERNAL
- Make sure that opened access doors and panels are properly closed
- Wing external surfaces and installations for obvious irregularities
- Foreign object damage and signs of leakage
- Fuselage external surface for obvious irregularities
- Stabilizer horizontal and vertical surfaces for obvious irregularities
- Ensure that all doors are properly closed and latched
AIRCRAFT INTERNAL
- Check for tools
- Check cabin for acceptable cleaning
- Make sure that all necessary check lists are installed (emergency check list,
emergency equipment list, etc)
- Check the general appearance for missing or forgotten interior parts or misaligned
panels and that all panels are closed and secured
TOOLS
- Make an inventory of tools used during the check, such as jack adapters and safety
devices.
VERIFIED by:
Signature:
Stamp:
STAMP
Date:
FORM: HA-145.43
M. O. E
PART- 5
Doc No: HA-MOE-001
Issue:
Rev:
Date:
Page
01 Date: 06 Nov 2012

02
08.05.2013
45
PERSONNEL SIGN LIST

Customer:
Work Order No:
Work performed:
A/C Registration:
SURNAME GIVEN NAME
Work Start Date:
Work Closing Date:
FULL SIGNATURE
Signature:
SIGN
STAMP
Date:
Issued by:
FORM: HA-145.44
M. O. E
PART- 5
Doc No: HA-MOE-001
Issue:
Rev:
Date:
Page
01 Date: 06 Nov 2012

02
18.06.2013
46
HERMES AIRLINES
LUBRICANT AND CHEMICAL PRODUCTS LIST
ITEM
DESCRIPTION
P/N
BATCH, LOT
QTY
CoC
LOC
EXP. DATE
P.O
INCOMING AND OUTGOING LIST

OUT
A/C
BAL.
DATE
FORM: HA-145.45
M. O. E
PART- 5
Doc No: HA-MOE-001
Issue:
Rev:
Date:
Page
01 Date: 06 Nov 2012

02
18.06.2013
47
5.1 LIST OF SUB-CONTRACTORS, AS PER PART 145.A.75 (b)
-NIL-
-NIL-
5.2 LIST OF LINE MAINTENANCE LOCATIONS, AS PER PART 145.A.75(d)

A. ATHENS INTERNATIONAL AIRPORT, SPATA GREECE (Main Line Station)
Address: AIA Building 18 ground floor, Room 302
B. N. Kazantzakis Airport of Heraklion Crete, Main Building First floor for the Line Maintenance office.
Stores are located at Archmidous 4 str, Alikarnassos of Heraklion.
5.3 LIST OF CONTRACTED ORGANIZATIONS AS PER 145.A.70(a)(16)
-NIL-
-NIL-
M. O. E
PART- 6
OPS MAINTENANCE PROCEDURES
Doc No: HA-MOE-001

Rev: 00
Date:
Page 1
PART-6 OPERATORS MAINTENANCE PROCEDURES
TABLE OF CONTENTS
PAGE
TABLE OF CONTENTS
6.1 OPERATORS MAINTENANCE PROCEDURES
M. O. E
PART- 6
Doc No: HA-MOE-001

Rev: 00
Date:
Page 2
M. O. E
PART- 6
Doc No: HA-MOE-001

Rev: 00
Date:
Page 3
6.1 OPERATORS MAINTENANCE PROCEDURES

Operators maintenance procedures are contained in operators approved CAME (Doc No: HER-CAMO-001 a copy
of which is provided to the Organization) and as such, maintenance procedures will be followed.
M. O. E
PART- 6
Doc No: HA-MOE-001

Rev: 00
Date:
Page 4
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 04
Date: 10 Aug 2014
Page 1
APPENDIX 1 TO PART 3
QUALITY AUDIT FORMS
AUDIT C/L REF. No
DESCRIPTION
MOQA- 01
FACILITY/ PERSONNEL REQUIREMENTS
MOQA- 02
CERTIFYING STAFF- EQUIPMENT, TOOLS AND MATERIAL
MOQA- 03
ACCEPTANCE OF COMPONENTS- MAINTENANCE DATA
MOQA- 04
PRODUCTION PLANNING- CERTIFICATION OF MAINTENANCE
MOQA- 05
MAINTENANCE RECORDS- OCCURRENCE REPORTING
MOQA- 06
M.O.E- PRIVILEDGES/ LIMITATION/ CHANGES/ OF THE

ORGANIZATIONTION- COMPLIANCE IAW THE M.O.E.
MOQA- 07
PRODUCT SAMPLING- (AIRCRAFT WORK IN PROGRESS)
MOQA- 08
COMPONENT SUPPLIERS
MOQA- 09
TOOLS CALIBRATION ORGANIZATION
MOQA-10
SAFETY & QUALITY POLICY
MOQA-11
LINE STATION
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 2
QUALITY AUDIT- INSPECTION

FORM
MOQA- 01
FORM MOQA-01
Page 1 of 3
Issue: 01/ 06 Nov 2012
Rev.:00

Requirement Ref.: 145.A.25, 145.A.30
Audit / Inspection Reference :
Attached Pages:
Scope of this Audit / Inspection:

The Scope of this Audit / Inspection is to ensure that theP-145 Organization conforms to company and
regulatory requirements, procedures and practices. The Auditor should refer to the MOE & QUALITY
Manuals to ensure that management & Quality processes and procedures are being complied with. The
checklist that follows can be used as a guide to sample any number of areas. It is to be conducted by
the designated HERMES AIRLINES Quality Auditor at intervals defined in the HERMES AIRLINES
Quality Audit Programme.
Non-conformities:
Any Non-conformity found during the audit shall be recorded on form HA-QF-01 Non-Conformity
Report.
Non-conformities will be given an item number and response time level number. The signature of the
organisation responsible Manager / Auditee will indicate acceptance of the Non-conformities and
response time.
A copy of the NCR will be given to the Auditee concerned, who will then promulgate the identified Nonconformities to those staff responsible; reviewing any procedures considered necessary. They will
ensure that the details of all corrective actions are recorded on the NCR.
Response time Level Numbers on Findings are:
\
Level 1: Airworthiness Item Immediate Action Required. Level 2: Up to 90 days.

Annotation:
C=Conformity. NCR/X=Non Conformity Report / Number. N/P=Not Performed. N/A=Not Applicable.
Review of previous audit reports and relevant non-conformities:
Summary of Audit & Non-conformities Reports Noted:
(For additional remarks may use the back side of this page)
Auditee:
NAME / DATE / SIGNATURE
Auditor:
Accountable Manager Notified ( Name / Date / Signature ):
Quality Manager:
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 3
QUALITY AUDIT FORM No: MOQA- 01
Page 2 of 3

AUDIT CHECK LIST
Ref: Part- 145 (145.A.25, A.30)
AUDIT SCHEDULED:
Manual
Ref
AUDIT PERFORMED:
Audit Subject
FACILITY REQUIREMENTS
FACILITIES ARE APPROPRIATE FOR ALL PLANNED WORK
145.A.25
(a)
PROTECTED FROM THE WEATHER ELEMENTS

WORKSHOPS AND BAYS ARE PROPERLY SEGREGATED
ENIRONMENTAL AND WORK AREA CONTAMINATION IS PREVENTED
145.A.25
(b)
OFFICE ACCOMODATION IS APPROPRIATE FOR THE MANAGEMENT OF :

1. PLANNED WORK
2.QUALITY
3.CERTIFYING STAFF
4.PLANNING
5. TECHNICAL RECORDS
SECURE STORAGE FACILITIES ARE PROVIDED FOR COMPONENTS, EQUIPMENT,
TOOLS AND MATERIAL
STORAGE CONDITIONS ENSURE SEGREGATION OF SERVICEABLE AICRAFT
COMPONENTS, MATERIAL, EQUIPMENT AND TOOLS FROM UNSERVISEABLE
ONES
STORAGE CONDITIONS ARE IAW THE MANUFACTURERS INSTRUCTIONS
145.A.25
(c)
TEMPERATURE MAINTAINED TO A COMFORTABLE LEVEL

DUST AND OTHER AIRBORNE CONTAMINATION ARE KEPT TO A MINIMUM
ADEQUATE LIGHTING IS PROVIDED
ACCESS TO STORAGE FACILITIES IS RESTRICTED TO AUTHORISED PERSONNEL
NOISE MAINTAINED TO A MINIMUM LEVEL AND NOISE PROTECTION
EQUIPMENT IS AVAILABLE TO THE PERSONNEL
145.A.25
(d)
LINE MAINTENANCE WORKING ENVIRONMENT IS WATCHED, I.E. EXTREME

TEMPERATURES, MOISTURE, SNOW, WIND, LIGHT, DUST,
SECURE STORAGE FACILITIES ARE PROVIDED FOR COMPONENTS, EQUIPMENT,
TOOLS AND MATERIAL. STORAGE CONDITIONS ENSURE SEGREGATION OF
SERVICEABLE COMPONENTS AND MATERIAL FROM UNSERVICEABLE
AIRCRAFT COMPONENTS, MATERIAL, EQUIPMENT AND TOOLS. THE
CONDITIONS OF STORAGE ARE IN ACCORDANCE WITH THE MANUFACTURER'S
INSTRUCTIONS TO PREVENT DETERIORATION AND DAMAGE OF STORED
ITEMS. ACCESS TO STORAGE FACILITIES IS RESTRICTED TO AUTHORIZED
PERSONNEL.
PERSONNEL REQUIREMENTS
145.A.30
(a)
145.A.30
(b)
THE ORGANISATION HAS APPOINTED AN ACCOUNTABLE MANAGER WITH

CORPORATE AUTHORITY
THE ORGANISATION HAS NOMINATED A PERSON OR GROUP OF PERSONS,
WHOSE RESPONSIBILITIES ENSURE THAT THE ORGANISATION COMPLIES
WITH PART-145 REQUIREMENTS
PROCEDURES ARE AVAILABLE TO MAKE CLEAR WHO DEPUTISES THE
NOMINATED PERSON/S IN THE CASE OF LENGTHY ABSENCES
Annotation
NCR
No

Rev: 00
Date:
Page 4
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

145.A.30
(c)
145.A.30
(d)
145.A.30
(e)
THE ACCOUNTABLE MANAGER HAS APPOINTED A

RESPONSIBILITY OF MONITORING THE QUALITY SYSTEM
PERSON
WITH
THE ORGANISATION HAS A MAINTENANCE MAN-HOUR PLAN SHOWING THAT

HAS SUFFICIENT STAFF TO PLAN, PERFORM, SUPERVISE, INSPECT AND
QUALITY MONITOR THE ORGANISATION
THE ORGANISATION HAS ESTABLISHED AND CONTROLS THE COMPETENCE OF
PERSONNEL INVOLVED IN ANY MAINTENANCE, MANAGEMENT AND/OR
QUALITY AUDITS
THIS INCLUDE AN UNDERSTANDING OF THE APPLICATION OF HUMAN
FACTORS AND HUMAN PERFORMANCE ISSUES
HUMAN FACTORS INITIAL TRAINING
HUMAN FACTORS RECURRENT TRAINING (EVERY 2 YEARS)
145.A.30
(f)
PERSONNEL CARRYING OUT AND/OR CONTROLLING A CONTINUED

AIRWORTHINESS NON-DESTRUCTIVE TEST OF AIRCRAFT STRUCTURES
AND/OR COMPONENTS ARE APPROPRIATELY QUALIFIED FOR THE
PARTICULAR TEST I.A.W. EUROPEAN OR EQUIVALENT STANDARD
RECOGNISED BY THE HCAA
145.A.30
(g)
IN THE CASE OF LINE MAINTENANCE THE ORGANISATION HAS APPROPRIATE

AIRCRAFT TYPE RATTING
ED CERTIFYING STAFF QUALIFIED IN ACCORDANCE WITH PART 145.A.35
145.A.30
(h)
IN THE CASE OF BASE MAINTENANCE THE ORGANISATION HAS APPROPRIATE

AIRCRAFT TYPE RATED CERTIFYING STAFF QUALIFIED IN ACCORDANCE WITH
PART 145.A35
Remarks: ( Please explain the reasons for N/A, N/P annotations above)
Auditor:
Auditee:
Signature:
Signature:
Station/ Contact
AcM Notified
Signature:
Page 3 of 3
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 5

FORM
MOQA- 02
FORM MOQA-02
Page 1 of 3
Issue: 01/06 Nov 2012
Rev.:00

Attached Pages:

Non-conformities:
Report.
response time.
\

Annotation:
Auditee:
Auditor:
Quality Manager:
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 6
Page 2 of 3

AUDIT CHECK LIST
Ref: Part- 145 (145.A.35, A.40)
AUDIT SCHEDULED:
Manual
Ref
AUDIT PERFORMED:
Audit Subject
CERTIFYING STAFF
AMC
145.A.35 (a)
AMC
145.A.35 (b)
AMC
145.A.35 (c)
AMC
145.A.35 (d)
AMC
145.A.35 (e)
AMC
145.A.35 (f)
AMC
145.A.35 (g)
AMC
145.A.35 (h)
AMC
145.A.35 (I)
AMC
145.A.35 (j)
AMC
145.A.35 (k)
AMC
145.A.35 (l)
AMC 145.A.35
(m)
THE ORGANISATION ENSURES THAT THE CERTIFYING STAFF HAVE AN

ADEQUATE UNDERSTANDING OF THE RELEVANT AIRCRAFT AND/OR
COMPONENTS TO BE MAINTAINED TOGETHER WITH THE ASSOCIATED
ORGANISATION PROCEDURES
THE ORGANISATION MAY ONLY ISSUE A CERTIFICATION AUTHORISATION TO
CERTIFYING STAFF IN RELATION TO THE BASIC CATEGORIES OR
SUBCATEGORIES AND ANY TYPE RATING LISTED IN THE AIRCRAFT
MAINTENANCE LICENCE
CERTIFYING STAFF ARE INVOLVED IN AT LEAST SIX MONTHS OF ACTUAL
RELEVANT AIRCRAFT OR COMPONENT MAINTENANCE EXPERIENCE IN ANY
CONSECUTIVE TWO YEAR PERIOD
CERTIFYING STAFF RECEIVE CONTINUATION TRAINING EVERY TWO YEARS
CERTIFYING STAFF CONTINUATION TRAINING PROGRAM IS ESTABLISHED
PROSPECTIVE CERTIFYING STAFF IS ACCESSED FOR COMPETENCE,
QUALIFICATION AND CAPABILITY
CERTIFICATION AUTHORISATIONS CLEARLY SPECIFY THE SCOPE AND LIMITS OF
SUCH AUTHORISATION
CERTIFICATION AUTHORISATIONS ARE IN A STYLE THAT MAKES ITS SCOPE
CLEAR TO THE CERTIFYING STAFF
ONLY THE QUALITY MANAGER ISSUES CERTIFICATION AUTHORISATIONS
THE ORGANISATION MAINTAINS A RECORD OF ALL CERTIFYING STAFF
THE ORGANISATION PROVIDES CERTIFYING STAFF WITH A COPY OF THEIR
AUTHORISATION
CERTIFYING STAFF PRODUCE THEIR CERTIFICATION AUTHORISATION TO ANY
AUTHORISED PERSON WITHIN 24 HOURS
CERTIFYING STAFF MINIMUM AGE IS 24 YEARS
Annotation
NCR
No

Rev: 00
Date:
Page 7
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

EQUIPMENT, TOOLS AND MATERIAL
AMC
145.A.40 (a)
THE ORGANISATION HAS AVAILABLE AND USE THE NECESSARY EQUIPMENT,

TOOLS AND MATERIAL TO PERFORM THE APPROVED SCOPE OF WORK
AMC
145.A.40 (b)
TOOLS, EQUIPMENT, AND TEST EQUIPMENT, AS APPROPRIATE, ARE

CONTROLLED AND CALIBRATED ACCORDING TO AN OFFICIALLY RECOGNISED
STANDARD AT A FREQUENCY TO ENSURING SERVICEABILITY AND ACCURACY
CALIBRATION RECORDS AND TRACEABILITY TO THE STANDARDS ARE KEPT BY
THE ORGANISATION
Auditor:
Auditee:
Signature:
Signature:
Station/ Contact
AcM Notified
Signature:
Page 3 of 3
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 8

FORM
MOQA- 03
FORM MOQA-03
Page 1 of 3
Issue: 01/06 Nov 2012
Rev.:00

Attached Pages:

Non-conformities:
Report.
response time.
\

Annotation:
Auditee:
Auditor:
Quality Manager:
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 9
Page 2 of 3

AUDIT CHECK LIST
Ref: Part- 145 (145.A.42, A.45)
AUDIT SCHEDULED:
Manual
Ref
AUDIT PERFORMED:
Audit Subject
Annotation
ACCEPTANCE OF COMPONENTS
ALL COMPONENTS ARE CLASSIFIED AND APPROPRIATELY SEGREGATED
AMC
145.A.42 (a)
AMC
145.A.42 (b)
SERVICEABLE AND UNSERVICEABLE COMPONENTS ARE PROPERLY TAGGED

DOCUMENTATION CONTAINING CONFORMITY TO SPECIFICATION
MATERIAL, BOTH RAW AND CONSUMABLE, IS READILY AVAILABLE
OF
THE ORGANISATION ENSURES THAT ANY PARTICULAR COMPONENT IS

ELIGIBLE TO BE FITTED WHEN DIFFERENT MODIFICATION AND/OR
AIRWORTHINESS DIRECTIVE STANDARDS MAY BE APPLICABLE
PROCEDURES FOR FABRICATION OF RESTRICTED RANGE OF PARTS TO BE
USED IN THE COURSE OF UNDERGOING WORK IS CLEARLY IDENTIFIED IN THE
ORGANISATIONS EXPOSITION
COMPONENTS REACHING THEIR CERTIFIED LIFE LIMITS OR CONTAINING A
NON-REPAIRABLE DEFECT ARE CLASSIFIED AS UNSALVAGEABLE OR
REPAIRABLE AND ARE NOT PERMITTED TO RE-ENTER THE COMPONENT
SUPPLY SYSTEM
MAINTENANCE DATA
AMC
145.A.45 (a)
THE ORGANISATION HOLDS AND USES APPLICABLE CURRENT MAINTENANCE

DATA IN THE PERFORMANCE OF MAINTENANCE, INCLUDING MODIFICATIONS
AND REPAIRS, RELEVANT TO ANYONE AIRCRAFT OR COMPONENT
MAINTENANCE DATA PROVIDED BY THE CUSTOMER IS HELD WHEN THE
WORK IS IN PROGRESS
AMC
145.A.45 (b)
CHECK AVAILABILITY OF MM, IPC, WD, C.M.M., SRM, ETC. (HARD COPIES OR
MICROFILMS)
A) REVISION STATUS
- M.M.s ...........................................
B) SUBSCRIPTIONS UPDATE
- I.P.C.s .........................................
C) REVISIONS DELIVERY TIME
- W.D.s .........................................
TEMPORARY REVISION STATUS
- C.M.M.s .......................................
- S.R.M.s .......................................
- Other ...........................................
CONDITION OF MANUALS
AMC
145.A.45 (c)
THE ORGANISATION HAS ESTABLISHED PROCEDURES TO ENSURE THAT IF

FOUND, ANY INACCURATE, INCOMPLETE, OR AMBIGUOUS PROCEDURE,
PRACTICE, INFORMATION OR MAINTENANCE INSTRUCTION CONTAINED IN
THE MAINTENANCE DATA USED BY MAINTENANCE PERSONNEL IS RECORDED
AND NOTIFIED TO THE AUTHOR OF THIS DATA
AMC
145.A.45 (d)
N/A
AMC
145.A.45 (e)
THE ORGANISATION PROVIDES COMMON WORK CARDS OR WORKSHEET

SYSTEM TO BE USED THROUGHOUT RELEVANT PARTS OF THE ORGANISATION
AMC
145.A.45 (f)
THE ORGANISATION HAS READILY AVAILABLE ALL APPLICABLE

MAINTENANCE DATA FOR USE WHEN REQUIRED BY MAINTENANCE
PERSONNEL
AMC
145.A.45 (g)
THE ORGANISATION ENSURES THAT ALL MAINTENANCE DATA IT CONTROLS

IS KEPT UP TO DATE
NCR
No
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 10

Auditor:
Auditee:
Signature:
Signature:
Station/ Contact
AcM Notified
Signature:
Page 3 of 3
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 11

FORM
MOQA- 04
FORM MOQA-04
Page 1 of 3
Issue: 01/06 Nov 2012
Rev.:00

Attached Pages:

Non-conformities:
Report.
response time.
\

Annotation:
Auditee:
Auditor:
Quality Manager:
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 12
Page 2 of 3

AUDIT CHECK LIST
Ref: Part- 145 (145.A.47, A.50)
AUDIT SCHEDULED:
Manual
Ref
AUDIT PERFORMED:
Audit Subject
PRODUCTION PLANNING
AMC
145.A.47 (a)
AMC
145.A.47 (b)
AMC
145.A.47 (c)
THE ORGANISATION HAS A SYSTEM TO PLAN THE AVAILABILITY OF ALL

NECESSARY
PERSONNEL,
TOOLS,
EQUIPMENT,
MATERIAL,
AND
MAINTENANCE DATA TO ENSURE THE SAFE COMPLETION OF THE
MAINTENANCE WORK
THE PLANNING OF MAINTENANCE TASKS, AND THE ORGANISING OF SHIFTS,
TAKES INTO ACCOUNT HUMAN PERFORMANCE LIMITATIONS
WHEN HANDING OVER THE CONTINUATION OR COMPLETION OF
MAINTENANCE TASKS FOR REASONS OF SHIFT OR PERSONNEL CHANGEOVER ,
THE RELEVANT INFORMATION IS ADEQUATELY COMMUNICATED BETWEEN
THE PERSONNEL
CERTIFICATION OF MAINTENANCE
AMC
145.A.50 (a)
AMC
145.A.50 (b)
CRS IS ISSUED BY APPROPRIATELY AUTHORISED CERTIFYING STAFF

CRS IS ISSUED BEFORE FLIGHT AT THE COMPLETION OF ANY MAINTENANCE
AMC
145.A.50 (c)
NEW DEFECTS OR INCOMPLETE MAINTENANCE WORK ORDERS IDENTIFIED

DURING THE MAINTENANCE IS BROUGHT TO THE ATTENTION OF THE
AIRCRAFT AEA OR OWNER FOR THE PURPOSE OF OBTAINING AGREEMENT TO
RECTIFY SUCH DEFECTS OR COMPLETING THE MISSING ELEMENTS OF THE
AMC
145.A.50 (d)
N/A
AMC
145.A.50 (e)
IF THE ORGANISATION IS UNABLE TO COMPLETE ALL MAINTENANCE

ORDERED, IT MAY ISSUE A CRS WITHIN THE APPROVED AIRCRAFT
LIMITATIONS
THE ORGANISATION WILL ENTER SUCH A FACT IN THE AIRCRAFT CRS BEFORE
THE ISSUE OF SUCH CERTIFICATE
CHECK FOLLOWING PROCEDURE IS FOLLOWED :
AMC
145.A.50 (f)
WHEN AN AIRCRAFT IS GROUNDED AT A LOCATION OTHER THAN THE MAIN

LINE STATION OR MAIN MAINTENANCE BASE DUE TO NON AVAILABILITY OF
A COMPONENT WITH THE APPROPRIATE RELEASE CERTIFICATE, IT IS
PERMISSIBLE TO TEMPORARILY FIT A COMPONENT WITHOUT THE
APPROPRIATE RELEASE CERTIFICATE FOR A MAXIMUM OF 30 FLIGHT HOURS
OR UNTIL THE AIRCRAFT FIRST RETURNS TO THE MAIN LINE STATION OR
MAIN MAINTENANCE BASE, WHICHEVER IS THE SOONER, SUBJECT TO THE
AIRCRAFT AEA OR OWNER AGREEMENT AND SAID COMPONENT HAVING A
SUITABLE RELEASE CERTIFICATE BUT OTHERWISE IN COMPLIANCE WITH
APPLICABLE MAINTENANCE AND OPERATIONAL REQUIREMENTS.
SUCH COMPONENT WILL BE REMOVED BY THE ABOVE PRESCRIBED TIME
LIMIT UNLESS AN APPROPRIATE RELEASE CERTIFICATE HAS BEEN OBTAINED
IN THE MEANTIME.
Annotation
NCR
No
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 13

Auditor:
Auditee:
Signature:
Signature:
Station/ Contact
AcM Notified
Signature:
Page 3 of 3
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 14

FORM
MOQA- 05
FORM MOQA-05
Page 1 of 3
Issue: 01/06 Nov 2012
Rev.:00

Attached Pages:

Non-conformities:
Report.
response time.
\

Annotation:
Auditee:
Auditor:
Quality Manager:
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 15
Page 2 of 3

AUDIT CHECK LIST
Ref: Part- 145 (145.A.55, A.60)
AUDIT SCHEDULED:
Manual
Ref
AUDIT PERFORMED:
Audit Subject
MAINTENANCE RECORDS
THE ORGANISATION RECORDS ALL DETAILS OF MAINTENANCE WORK
CARRIED OUT
AMC
145.A.55 (a)
AMC
145.A.55 (b)
AS A MINIMUM THE ORGANISATION RETAINS RECORDS NECESSARY TO

PROVE THAT ALL REQUIREMENTS HAVE BEEN MET FOR ISSUANCE OF CRS,
INCLUDING SUBCONTRACTORS RELEASE DOCUMENTS
THE ORGANISATION PROVIDES A COPY OF EACH CRS TO THE AIRCRAFT AEA
OR OWNER, TOGETHER WITH COPIES OF ANY SPECIFIC APPROVED
REPAIR/MODIFICATION DATA USED
THE ORGANISATION RETAINS A COPY OF ALL DETAILED MAINTENANCE
RECORDS AND ASSOCIATED DATA FOR 2 YEARS FROM THE DATE THE
AIRCRAFT TO WHICH THE WORK RELATES WAS RELEASED FROM THE
ORGANISATION
AMC
145.A.55
RECORDS ARE STORED IN A SAFE WAY WITH REGARD TO FIRE, FLOOD AND
THEFT
IF APPLICABLE, COMPUTER BACKUP DISKS, TAPES ETC. ARE STORED IN
DIFFERENT LOCATION FROM THAT CONTAINING THE WORKING DISKS, TAPES
ETC.
OCCURRENCE REPORTING
AMC
145.A.60 (a)
AMC
145.A.60 (b)
AMC
145.A.60 (c)
AMC
145.A.60 (d)
AMC
145.A.60 (e)
THE ORGANISATION REPORTS TO THE HCAA, THE STATE OF REGISTRY AND

THE ORGANISATION RESPONSIBLE FOR THE DESIGN OF THE AIRCRAFT OR
COMPONENT ANY CONDITION OF THE AIRCRAFT OR COMPONENT IDENTIFIED
BY THE ORGANISATION THAT HAS RESULTED OR MAY RESULT IN AN UNSAFE
CONDITION THAT HAZARDS SERIOUSLY THE FLIGHT SAFETY
THE ORGANISATION HAS ESTABLISHED AN INTERNAL OCCURRENCE
REPORTING SYSTEM AND IS DETAILED IN THE MAINTENANCE ORGANISATION
EXPOSITION
THE ORGANISATION MAKES SUCH REPORTS IN A FORM AND MANNER
APPROVED BY THE HCAA
WHEN THE ORGANISATION IS CONTRACTED BY A COMMERCIAL AEA TO
CARRY OUT MAINTENANCE, THE ORGANISATION WILL ALSO REPORT TO THE
AEA ANY SUCH CONDITION AFFECTING THE AEAS AIRCRAFT OR
COMPONENT
THE ORGANISATION PRODUCES AND SUBMITS SUCH REPORTS AS SOON AS
PRACTICAL BUT IN ANY CASE WITHIN 72 HOURS FROM THE TIME OF
OCCURRENCE
Annotation
NCR
No
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 16

Auditor:
Auditee:
Signature:
Signature:
Station/ Contact
AcM Notified
Signature:
Page 3 of 3
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 17

FORM
FORM MOQA-06
Page 1 of 4
Issue: 01/06 Nov 2012
Rev.:00
M.O.E- PRIVILEDGES/LIMITATION/ CHANGES

OF THE ORGANIZATION- COMPLIANCE IAW THE M.O.E.
MOQA- 06
Requirement Ref.: 145.A.65, 145.A.70, 145.A.75, 145.A.80, 145.A.85
Attached Pages:

Non-conformities:
Report.
response time.
\

Annotation:
Auditee:
Auditor:
Quality Manager:
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 18
Page 2 of 4
M.O.E- PRIVILEDGES/LIMITATION/ CHANGES

OF THE ORGANIZATION- COMPLIANCE IAW THE M.O.E.
AUDIT CHECK LIST
Ref: Part- 145 (A.70, A.75, A.80, A.85, GM.145.A.65(C1)
AUDIT SCHEDULED:
Manual
Ref
AUDIT PERFORMED:
Audit Subject
MAINTENANCE ORGANISATION EXPOSITION
AMC
145.A.70 (a)
THE ORGANISATION HAS ESTABLISHED A MAINTENANCE ORGANISATION

EXPOSITION
DOCUMENT CONTAINING THE MATERIAL SPECIFYING THE SCOPE OF WORK
DEEMED TO CONSTITUTE APPROVAL SHOWING HOW THE ORGANISATION
INTENTS TO COMPLY WITH PART-145 REQUIREMENTS
AMC
145.A.70 (b)
THE EXPOSITION IS AMENDED AS NECESSARY TO REMAIN AN UP-TO-DATE

DESCRIPTION OF THE ORGANISATION
PRIVILEDGES OF THE ORGANIZATION

a)
AMC
145.A.75
to maintain any aircraft for which it is approved at the locations

identified in the approval certificate and in the exposition
b) N/A
c) Maintain any aircraft for which it is approved at any location subject to
the need for such maintenance arising either from the unserviceability of
the aircraft or from the necessity of supporting occasional line
maintenance, subject to the conditions specified in the exposition
LIMITATIONS ON THE ORGANIZATION
AMC
145.A.80 (a)
The organisation shall only maintain an aircraft for which it is approved

when only the necessary facilities, equipment, material, maintenance data
and certifying staff are available
CHANGES TO THE ORGANIZATION
AMC
145.A.85 (a)
The organisation shall notify HCAA of any proposal to carry out any
changes before such change take place to enable HCAA to determine
continuing compliance with Part 145 and to amend, if necessary, the
approval certificate, except that in the case of proposed changes in
personnel not known to the management beforehand, these changes must
be notified at the earliest opportunity
Annotation
NCR
No

Rev: 00
Date:
Page 19
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001
AMC
145.A.85 (a)
Page 3 of 4
The organisation shall notify HCAA of any proposal to carry out any
changes before such change take place to enable HCAA to determine
continuing compliance with Part 145 and to amend, if necessary, the
approval certificate, except that in the case of proposed changes in
personnel not known to the management beforehand, these changes must
be notified at the earliest opportunity
COMPLIANCE IN ACCORDANCE WITH THE M.O.E.
2.1
2.2
2.3
SUPPLIER/S EVALUATION
ACCEPTANCE / INSPECTION OF COMPONENTS & MATERIALS FROM OUTSIDE
CONTRACTORS
STORAGE, TAGGING & RELEASE OF COMPONENTS & MATERIAL TO AIRCRAFT
MAINTENANCE
2.4
ACCEPTANCE OF TOOLS AND EQUIPMENT
2.5
CALIBRATION OF TOOLS AND EQUIPMENT
2.6
USE OF TOOLING AND EQUIPMENT BY STAFF - TRAINING OF STAFF
2.7
CLEANLINESS OF MAINTENANCE FACILITIES
2.8
MAINTENANCE
COMPONENTS
2.9
REPAIR PROCEDURES FOLLOWED
2.10
AIRCRAFT MAINTENANCE PROGRAM COMPLIANCE
2.11
AIRWORTHINESS DIRECTIVES PROCEDURES FOLLOWED
2.12
OPTIONAL MODIFICATION PROCEDURES FOLLOWED
2.13
MAINTENANCE DOCUMENTATION IN USE & ITS COMPLETION
2.14
CONTROL OF TECHNICAL RECORDS
2.15
RECTIFICATION OF DEFECTS ARISING DURING BASE MAINTENANCE

2.13)
2.16
RELEASE TO SERVICE PROCEDURES FOLLOWED
2.17
RECORDS FOR THE AEAS
2.18
REPORTING OF DEFECTS TO THE AEA AND MANUFACTURER
2.19
RETURN OF DEFECTIVE AIRCRAFT COMPONENTS TO STORES
2.20
DEFECTIVE COMPONENTS TO OUTSIDE CONTRACTORS
2.21
CONTROL OF COMPUTER MAINTENANCE RECORDS SYSTEM
2.22
CONTROL OF MAN-HOUR PLANNING VERSUS SCHEDULED MAINTENANCE
INSTRUCTIONS
&
RELATIONSHIP
TO
AIRCRAFT
&
(AS IN

Rev: 00
Date:
Page 20
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

2.23
CONTROL OF CRITICAL TASKS
2.24
PROCEDURES FOR ENGINE RUNNING, TOWING AND TAXING
2.25
PROCEDURES TO PREVENT MAINTENANCE ERRORS
2.26
SHIFT / TASK HAND-OVER
2.27
NOTIFICATIONS OF MAINTENANCE DATA INACCURACIES TO THE TC HOLDER
2.28
PRODUCTION PLANNING
L2.1
L2.2
LINE MAINTENANCE CONTROL OF AIRCRAFT COMPONENTS, TOOLS,

EQUIPMENT, ETC.
LINE MAINTENANCE PROCEDURES RELATED TO SERVICING / FUELLING / DEICING, ETC
L2.3
LINE MAINTENANCE CONTROL OF DEFECTS & REPETITIVE DEFECTS
L2.4
LINE PROCEDURE FOR COMPLETION OF TECHNICAL LOG
L2.5
LINE PROCEDURE FOR LOAN AND POOLED PARTS
L2.6
LINE PROCEDURE FOR RETURN OF DEFECTIVE PARTS REMOVED FROM

AIRCRAFT
L2.7
LINE CONTROL OF CRITICAL TASKS
3.9
EXEMPTION PROCESS CONTROL
3.10
CONCESSION CONTROL
PROCEDURES
3.11
QUALIFICATION FOR SPECIALISED ACTIVITIES (NDT, WELDING, ETC.)
3.12
CONTROL OF MANUFACTURERS WORKING TEAMS
3.13
HUMAN FACTORS TRAINING
3.14
COMPETENCE ASSESSMENT OF PERSONNEL
FOR
DEVIATION
FROM
THE
ORGANISATION
Auditor:
Auditee:
Signature:
Signature:
Station/ Contact
AcM Notified
Signature:
Page 4 of 4
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 21

FORM
MOQA- 07
FORM MOQA-07
Page 1of 3
Issue: 01/06 Nov 2012
Rev.:00
PRODUCT SUMPLING- (AIRCRAFT WORK IN PROGRESS)

Requirement Ref.:
AMM
Attached Pages:

Non-conformities:
Report.
response time.
\

Annotation:
Auditee:
Auditor:
Quality Manager:
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 22
Page 2 of 3
PRODUCT SUMPLING- (AIRCRAFT WORK IN PROGRESS)

AUDIT CHECK LIST
Ref: M.M
AUDIT SCHEDULED:
AUDIT PERFORMED:
A/C REG No:
LINE MAINTENANCE
Manual
Ref
Audit Subject
WORK IN PROGRESS
1. Work pack properly presented and used
2. Availability of tooling / equipment necessary for the inspection / task
3. Tools calibration timex
4. Availability of steps / ladders / fire extinguishers
5. Vehicles clear of obstructions
6. Removed panels / cowlings properly secured
7. Cockpit controls secured, tagged
8. Circuit Breakers for systems under work pulled & tagged
9. Personnel safety (gloves, goggles, safety shoes)
M.M
10. Tasks supervision

AFTER WORK COMPLETION
1.
2.
3.
4.
5.
6.
CHECK ON BOARD AIRCRAFT

Life Vests
Portable fire extinguishers
Goggles
Axe
Flashlights
Condition, Time expiration (where applicable) of all the above
A-CHECK / C-CHECK CHECK
1. Sample one complete work pack after a Check is completed

2. Completeness
3. Previous pending items closed
4. Pending items properly routed
Annotation
NCR
No
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 23

Auditor:
Auditee:
Signature:
Signature:
Station/ Contact
AcM Notified
Signature:
Page 3 of 3
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 24

FORM
MOQA- 08
FORM MOQA-08
Page 1 of 3
Issue: 01/06 Nov 2012
Rev.:00
COMPONENT SUPPLIERS
Requirement Ref.: EASA PART 145, EASA PART M, EU-OPS 1, MOE
Attached Pages:

Non-conformities:
Report.
response time.
\

Annotation:
Auditee:
Auditor:
Quality Manager:
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 25
Page 2 of 3
COMPONENT SUPPLIERS
AUDIT CHECK LIST
Ref: EASA PART 145, EASA PART M, EU-OPS 1, MOE
AUDIT SCHEDULED:
AUDIT PERFORMED:
ORGANIZATION:
LOCATION:
Manual
Ref
Audit Subject
COMPANY :
COMPANY EXPOSITION/ MANUAL
145.A. 70
Names of Key Post Holders. Are they listed in Company Exposition? Check
capability list and validity.
..............
..............
..............
.............
STORAGE FACILITIES & OFFICE ACCOMODATION
AMC
145.A.25 (b)
(d)
Cleanliness, environment. Adequate size for the amount of staff concerned

RECEIVING AREA
145.A. 25
(d)
Check for cleanliness, records, quarantine, certification, segregation

BONDED STORE
Check for cleanliness, records, certification, EASA Form 1 / JAA Form 1
and FAA 8130. Correct identification and storage procedures.
Dangerous items such as Oxygen Bottles, Fire Extinguisher Cartridges etc.
to be stored separately.
Check Shelf Life system for accuracy.
Carry out a cross check of the details on the label on an item in the Bonded
area against the records and incoming certification.
REPAIR & OVERHAUL
Check for cleanliness, the work process, work cards and tracking thereof.
Part identification and control.
TOOLING
Calibration process and control. Records and recall procedures. Storage,
location and tracking process.
QUALITY SYSTEM
Is there a Quality Assurance Programme. Audit programme and evidence
in working practices.
How the feedback details are actioned?
Annotation
NCR
No

Rev: 00
Date:
Page 26
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

BOGUS PARTS
Is there an effective system in place to address the problem of bogus parts?
How are suspected bogus parts processed? (Quarantine procedures)
How are staff informed about the problem of Bogus Parts?
TECHNICAL PUBLICATIONS
Validity, storage, cleanliness of area.
Control of Revisions, amendment procedure. Are revised publications
being received from the AEA?
Check sample of manuals for correct revision status, and procedure for
checking revision
TRAINING
Check training programme including continuation training and human
factors for content, validity and records for all personnel.
Training on Companys Procedures and Publications
Auditor:
Auditee:
Signature:
Signature:
Station/ Contact
AcM Notified
Signature:
Page 3 of 3
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 27

FORM
MOQA- 09
FORM MOQA-09
Page 1 of 4
Issue: 01/06 Nov 2012
Rev.:00
CALIBRATION TOOLS ORGANIZATION

Requirement Ref.: ORG STANDARDS, MOE, AGREEMENT
Attached Pages:

Non-conformities:
Report.
response time.
\

Annotation:
Auditee:
Auditor:
Quality Manager:
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 28
Page 2 of 4
CALIBRATION TOOLS ORGANIZATION

AUDIT CHECK LIST
Ref: ORG STANDARDS, MOE, AGREEMENT
AUDIT SCHEDULED:
AUDIT PERFORMED:
ORGANIZATION:
LOCATION:
Manual
Ref
Audit Subject
QUALITY MANAGEMENT SYSTEM
Is there a Quality Assurance/Quality Control QA/QC program/manual
Is there a Quality Assurance/Quality Control QA/QC program/manual
Are there internal/external audit programs?
Does the audit program have appropriate corrective actions
processes for findings?
Are audit complied satisfactory?
INSPECTION
Is there a documented receipt inspection procedure?
DATA CONTROL
Is there a procedure to ensure that their technical data is current?
Is there a process to maintain a revision process and record of document
status?
r
Is there a process to have approved procedures to control manual

revisions that are on loan or borrowed?
Is there a process that records deviations from OEM specifications?
TOOL CALIBRATION
Is there a calibration program for equipment/tooling?
Are all calibrated tools listed?
Are the standards used to calibrate equipment and tooling traceable
back to a National Standard?
Are there procedures in place to prevent the use of uncalibrated
equipment/tooling?
TRAINING
Is there a documented training program?
Are the technicians/inspectors included in that training program?
Does that training program include any refresher training?
Annotation
NCR
No
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 29

FACILITIES
Are storage areas separate from the work area?
Is there storage area environmentally controlled?
Is there an Electrostatic Discharge Sensitive Equipment policy and is that
policy supported by training (where appropriate)?
WORK PROCESSING
Is there a process to validate tooling or equipment used in the calibration
process that differs from the manufacturers requirements?
Has the organization been certified as an equivalent and how
was it substantiated?
Is there a copy of its operating and maintenance manuals?
Is there a process to identify and track customers equipment?
Does the work records contain?
A description of work performed
pre calibration check details
date of completion
work package reference number to allow full traceability?
Are there procedures relating to out of tolerance actions and
discrepancies noted during calibration?
CERTIFICATION
The organization should be able to provide a copy of any certification
held.
Calibration Certificates should be required to record:
a. name and address of facility;
b. unique identification of report;
c. description of item being calibrated(tested);
d. identification of specific method;
e. results of measurement including correction charts and tables;
f. a statement of measurement uncertainties achieved and any limitations
of detection that apply;
g. an indication of any tests (if applicable) that have been subcontracted out
to other facilities;
h. Printed details, signature and title of an authorized member of the facility
that accepts responsibility for the report and the testing work upon which it
was based;
i. Means of traceability of the measurement results to the National
Standard including identification of the test equipment; and
j. Environmental conditions under which the calibration was performed.
Page 3 of 4
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 30

Auditor:
Auditee:
Signature:
Signature:
Station/ Contact
AcM Notified
Signature:
Page 4 of 4
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 31

FORM
MOQA- 10
FORM MOQA-10
Page 1 of 2
Issue: 01/06 Nov 2012
Rev.:00
QUALITY AND SAFETY POLICY

Requirement Ref.:
Part -145.A.65
Attached Pages:

Non-conformities:
Report.
response time.
\

Annotation:
Auditee:
Auditor:
Quality Manager:
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 00
Date:
Page 32
QUALITY AUDIT FORM No: MOQA-10

Manual
Ref
Page 2 of 2
Audit Subject
Annotation
NCR
No
SAFETY AND QUALITY POLICY

AMC
145.A.65 (a)
THE ORGANISATION HAS ESTABLISHED A SAFETY AND QUALITY POLICY FOR

THE ORGANISATION AND IS INCLUDED IN THE MAINTENANCE ORGANISATION
EXPOSITION
THE ORGANISATION HAS ESTABLISHED PROCEDURES APPROVED BY THE
HCAA THAT TAKE INTO ACCOUNT HUMAN FACTORS AND HUMAN
PERFORMANCE
MAINTENANCE PROCEDURES ESTABLISHED COVER ALL ASPECTS OF
CARRYING OUT THE MAINTENANCE ACTIVITY, INCLUDING THE PROVISION
AND CONTROL OF SPECIALISED SERVICES
AMC
145.A.65 (b)
CRITICAL TASKS :
THE ORGANISATION HAS ESTABLISHED PROCEDURES TO MINIMISE THE RISK
OF MULTIPLE ERRORS AND CAPTURE ERRORS ON CRITICAL SYSTEMS,
ENSURING THAT NO PERSON IS REQUIRED TO CARRY OUT AND INSPECT IN
RELATION TO A MAINTENANCE TASK INVOLVING SOME ELEMENT OF
DISASSEMBLY/REASSEMBLY OF SEVERAL COMPONENTS OF THE SAME TYPE
FITTED TO MORE THAN ONE SYSTEM ON THE SAME AIRCRAFT DURING A
PARTICULAR MAINTENANCE CHECK
WHEN ONLY ONE PERSON IS AVAILABLE TO CARRY OUT CRITICAL TASKS
THEN THE WORK CARD OR WORKSHEET MUST INCLUDE AN ADDITIONAL
STAGE FOR RE-INSPECTION OF THE WORK BY THIS PERSON AFTER
COMPLETION OF THE SAME TASKS
THE ORGANISATION HAS ESTABLISHED MAINTENANCE PROCEDURES TO
ENSURE THAT DAMAGES ARE ASSESSED AND MODIFICATIONS AND REPAIRS
ARE CARRIED OUT USING DATA APPROVED BY THE HCAA OR BY AN
APPROVED PART-21 DESIGN ORGANISATION, AS APPROPRIATE

Auditor:
Auditee:
Signature:
Signature:
Station/ Contact
AcM Notified
Signature:
Page 2 of 2
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 04
Date: 10 Aug 2014
Page 33

FORM
MOQA- 11
FORM MOQA-11
Page 1 of 3
Issue: 01
Rev.:04 / 10 Aug 2014
LINE STATION
Requirement Ref.:
EASA 2042/03, MOE
Attached Pages:

The Scope of this Audit / Inspection is to ensure that the P-145 Line Station conforms to company and
applicable regulations requirements, procedures and practices. The Auditor should refer to the MOE,
EASA 2042/03 & Quality Manuals. The checklist that follows can be used as a guide to sample any
number of areas. It is to be conducted by the designated HERMES AIRLINES Quality Auditor at
intervals defined in the HERMES AIRLINES Quality Audit Programme.
Non-conformities:
Report.
response time.
\

Annotation:
Auditee:
Auditor:
Accountable Manager Notified (Name / Date / Signature):
Quality Manager:
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 04
Date: 10 Aug 2014
Page 34
Page 2 of 3
LINE STATION AUDIT CHECK LIST

AUDIT SCHEDULED:
AUDIT PERFORMED:
LINE STATION:
Manual
Ref
145.A.10
Scope
Audit Subject
1. Review Contracts.
2. Confirm Access on Server.
145.A.25
Facility
Requirem
ents
1. Quarantine Records
2. Approval Certificates
3. Health and Safety Notices
4. Humidity and Temp
5. Tech Library suitable
6. Wheel Change Equipment
7. Noise protection
8. Stores Housekeeping
9. Goods in sample
10. Goods out sample
11. Bonded Store Item check
12. Bonded store security
13. Oil- Hyd- Grease Store Housekeeping
14. Oil- Hyd- Grease Batch Check
15. Rack markings
16. Stores Documentation
17. Form 1 sample
145. A.30
Personnel
Requirem
ents.
145.A.35
Certifying
Staff
1. Man-hour plan
2. Mechanic Assessments
3. P-147 Training certificates
4. Part- 66 Licence
5. Part -145 Approval
6. Sufficient Staff
7. P-145 Training Certificates
145.A.40
Equipmen
t, Tools &
Materials
1. Tool housekeeping,
2. Calibration Records,
3. Asset Number Check,
4. Tooling inventory,
5. Calibration sample,
6. Jack load tests
145.A.42
Acceptan
ce of
Compone
nts
1. Release certificate
2. Staff awareness
3. Form 1 Format
4. Material sample
5. 8130 Dual release check
Annotation
NCR
No

Rev: 04
Date: 10 Aug 2014
Page 35
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Manual
Ref
145.A.45
Maintena
nce Data
145.A.47
Productio
n
Planning
145.A.50
Certificati
on of
Maintena
nce
145.A.55
Maintena
nce
Records
145.A.60
Occurren
ce
Reporting
145.A.65
Safety &
Q. Policy
145.A.70
MOE
Audit Subject
Page 3 of 3
Annotation
1. Local data check

2. Access to data on server
3. Revision status
4. Internet site sample
5. Regulations access
6. Local data control
7. Staff to demonstrate access to regulations
1. Handover Book Sample
2. White board planner
3. Customer work orders displayed
4. Out of phase check control
5. Shift overlap
1. Tech log sample
2. Staff Stamp Check
3. ADD Control
4. Duplicate inspections /Critical tasks
5. AMM references
1. Storage of Records
2. Archiving
3. Scanning to server
4. Fire Protection
1. Staff awareness
2. MOR Records
3. Sample EOR
1.Read and sign records
1. Staff awareness
2. Confirm Aircraft maintained i.a.w. MOE
Auditor:
Auditee:
Signature:
Signature:
Station/ Contact
AcM Notified
Signature:
NCR
No
M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Rev: 04
Date: 10 Aug 2014
Page 36
INTENTIONALLY LEFT BLANK

Moe Iss 1 Rev 6

Hochgeladen von

Dokumentinformationen

Originalbeschreibung:

Originaltitel

Copyright

Verfügbare Formate

Dieses Dokument teilen

Dokument teilen oder einbetten

Freigabeoptionen

Stufen Sie dieses Dokument als nützlich ein?

Sind diese Inhalte unangemessen?

Copyright:

Verfügbare Formate

Moe Iss 1 Rev 6

Hochgeladen von

Copyright:

Verfügbare Formate

M. O.

Issue: 01 Date: 06 Nov 2012

Initial Approval Reference : 2//00382

Intentionally left blank

Issue: 01 Date: 06 Nov 2012

Issue: 01 Date: 06 Nov 2012

Issue: 01 Date: 06 Nov 2012

0.1 DISTRIBUTION LIST-REVISION INSTRUCTIONS

0.1.2 DISTRIBUTION LIST

0.1.3 REVISION INSTRUCTIONS

0.2 REVISION RECORD SHEET

0.3 LIST OF EFFECTIVE PAGES

0.4 REVISION RECEIPT

0.5 USED DEFINITIONS AND ABBREVIATIONS

Issue: 01 Date: 06 Nov 2012

0.1 DISTRIBUTION LISTREVISION INSTRUCTIONS

0.1.3 REVISION INSTRUCTIONS

Issue: 01 Date: 06 Nov 2012

0.2 REVISION RECORD SHEET

Part 0: 1,6,7,8. Part 1: 1, 5, 12,

Issue: 01 Date: 06 Nov 2012

REV.: 04 date 10.08.2014

Issue: 01 Date: 06 Nov 2012

Issue: 01 Date: 06 Nov 2012

0.4 REVISION RECEIPT

From: Part-145 Quality Manager

TO: CAMO Manager

Receiver Sign: . Insertion Date:

Return this copy

Issue: 01 Date: 06 Nov 2012

0.5 USED DEFINITIONS AND ABBREVIATIONS

A natural person, a legal person or part of a legal person.

Person(s) to carry out airworthiness reviews and issue airworthiness review

Examination of an A/C or A/C component to establish conformity with the approved

Pre-flight inspections, Service checks, Phase inspections and defect rectification as

Place where line maintenance occurs.

Any one, or a combination of overhaul, repair, inspection, replacement, modification

Any engine, propeller, part or appliance

Airworthiness Review Certificate

Airplane Technical Log

Airplane Flight Manual

Air Operator Certificate

Continuing Airworthiness Management Organization

0.5 USED DEFINITIONS AND ABBREVIATIONS (cont)

Continuing Airworthiness Management Exposition

Certificate of Release to Service

Cycles Since New

Configuration Deviation List

Design Organization Approval

European Aviation Agency

Flight Operations Department

Federal Aviation Administration

Hellenic Civil Aviation Authority

List of Effective Pages

Minimum Equipment List

Master Minimum Equipment List

National Aviation Authority

Time Since New

Issue: 01 Date: 06 Nov 2012

Intentionally left blank

Issue: 01 Date: 06 Nov 2012

01 Date: 06 Nov 2012