: Webinar :

What it takes to be a PgMP certified..!!!

Shailesh Gabhane
04.16.16

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Agenda
The significance of program management, Why PgMP?

How it helps in career advancement,

What is the impact on job profiles,
PgMP certification overview

PgMP
Program Management
Professional

PgMP Application Process Overview

How to write the experience summaries,
Strategy to achieve certification
Learning & Exam Strategy
Live experience sharing & lessons learned
Expert guidance
Questions & Answers

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

What is PgMP

This course prepares aspirants for PgMP certification exam and empowers Project / Program
Managers to achieve successful & predictable program & project deliveries by adopting best practices
in program management.

This program is structured as covered in the Project Management Institute's (PMI) Guide to the
SPM Standard for Program Management SPM The Third Edition.

The PgMP credential recognizes advanced experience, skill and performance in the oversight of
multiple, related projects and their resources aligned with an organizational objective.

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

What is PgMP

PgMP credential holders oversee the success of a program a way to group multiple,

related projects to achieve benefits that may not be realized if the projects were
managed in a stand-alone fashion.

As project managers advance in their careers, the experience they gain in managing

multiple, related projects and making decisions that advance strategic and business
objectives demonstrates this competence.

As employers demand program managers who can support the strategic objectives of
the organization, PgMP credential holders will gain a distinct advantage in employment
and promotional opportunities over their peers.

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

What is your motivation to do PgMP?

Considerably increases your knowledge on Program Management and refine
your leadership skills
You learn to organize and deliver more than what is expected out of you as a
Leader. Fulfill the expectations.
Worldwide recognition and image makeover from just a manager to Leader.
Program Managers are much better paid compared to PMs.
PgMP is a career progression after PMP and will be valued in organizations.

https://www.linkedin.com/pulse/why-program-management-shailesh-gabhanem-tech-mba-pgmp-pmp--1?trk=mp-reader-card

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

PgMP benefits
Improved lifestyle

Enhanced
Knowledge:
build competency

Career
progression

Worldwide
recognized
accreditation

Dont be complacent ! Realize your dream !!

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Do you qualify for the PgMP!

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Career Progression in Management

PM CAREER PATH

Roles

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

PMP and PgMP: Growth in Certification, 1993-2003

1600
977
PgMP

1993: PMP was esteemed professional

2013: PMP is a necessity. Bare essential for a Manager

PgMP
PMP

2013

2016

700000

Credential holders

600000

2015: PgMP is an esteemed professional

2025: PgMP is .

500000
400000
300000
200000
100000

1993

1994

1995

1996

1997

PMP 1000

1900

2800

4400

6415 10086 18184 27052 40343 52443 76550 590416

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1998

1999

2000

2001

2002

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2003

2013

https://www.linkedin.com/pulse/pgmpoverview-what-next-after-10-yearsexperience-shailesh?trk=pulse_spockarticles

PgMP Examination Preparation - SPM 2nd & 3rd Edition

PgMP: Certification process

Application Submission

Application review

Audit process

Download application
90 days to complete

Submit application
10 days for review by PMI

Pay fees
Audit process if selected: 90
days to send audit materials

Panel review

Exam

Credential Maintenance

4 weeks for PMI to complete

Examination
1 year validity period

Maintain PgMP

Program Management Handbook: http://www.pmi.org/Certification/Program-Management-Professional-PgMP.aspx

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

What is essential to pass PgMP in first attempt?

Fundamentals

Standards

Program management basics

General management concepts

SPMv3, Examination Content Outline(ECO), Change

management, PMBOKv5

Critical thinking skills

Exam strategy question analysis and answering

strategy, reasoning skills, general process

Experience

Project and program management experience,

change management, Stakeholder engagement
experience, Decision making.

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Effective and efficient learning

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Apply the concepts to an imaginary large scale program or to case

study.
Transform PgMP concepts from SPM to another form (diagrams,
mind-maps, tables, data flow diagrams, imaginary models, etc)
Prepare your own set of questions
Share knowledge and experience with others to get a different
perspective. Discuss your management problems and understand
best practices and solutions
Recognize new learnings
Recognize concepts in your daily work life
Do write on paper more than into computer/tablet
Make notes, but refer to SPMv3

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

What is required

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SPMv3 preferably hard copy

SPMv2 (Chapter-4)
PMI PgMP ECO Preferably hard copy
PMBoK v5 (selected chapters)
Highlighter /Marker / Sketch pens
Study Material from Xprowin Consulting
Question banks / Answer sheets
Other artifacts, priority lists etc.
No need to purchase any other material
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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Way to PgMP credential

Stage-1: Training (on-line) Knowledge acquisition phase
Understand program management concepts, SPMv3 (PMI Standard), ECO
Discuss with other participants, share experiences, practice questions
Complete assignments
Exam question analysis and effective answering techniques

Stage-2: (off-line) knowledge consolidation phase

Complete Assignments
Develop solid understanding with mind maps/translate text to diagrams/ other techniques
Get deeper understanding of standard and concepts with 600+ questions

3
wks

2
wks

Stage-3: Exam preparation (off-line)

Focus on most important subjects for exam
Q&A sessions/ 1-1 discussions

Stage-4: Exam

wks

Learn effective strategies to perform in exam

Take Exam

Stage-5: After Exam

Feel high on acquired knowledge and credential

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

When to give the exam?

Within 2 months of completing

PgMP workshop

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Syllabus Outline
Introduction to
Program
Management

Organisation Vision and Mission

Business value
Organisation Strategic planning
Portfolios, Programs, Projects and
Operations
Decision making Program or Project
Program and Project distinctions
Program Management
Program Manager skills and competencies
Program Management Office
Introduction to Exam Content Outline (ECO)

Program
Management
performance
domain and life
cycle

Program
Strategic
Alignment

Practice questions
Workshop:
Map current engagements into portfolios,
programs, projects and operations.

Program Life Cycle

Program management domains
Program Strategy Alignment
Program Benefits Management
Program Stakeholder Engagement
Program Governance
Program Management Change cycle
Practice questions
Introduction to Program strategic alignment
Organizational strategy and program alignment
Program selection by portfolio
Program Mandate
Program formulation sub-phase dataflow diagram
Program Business case
Program plan
Program Roadmap
Environmental assessments
Strategic alignment - ECO tasks mapping
Practice questions
Workshop: Case study: Develop business case

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Syllabus Outline Contd..2

Program
Benefit
managemen
t

Outputs, Capability, Outcome, Benefit and disbenefits

Types of benefits
Benefit delivery models
Balanced scorecard
Architecting the program
Benefit management life cycle and program life
cycle
Benefit Identification phase
Identifying Data, Metrics, Indicators, KPA, KPIs
Benefit analysis and planning phase
Benefit realization plan
Benefit register
Benefit delivery phase
Benefits transition phase
Benefit Sustenance phase

Program
Governa
nce

What is Program governance

Program Governance - Responsibilities
Typical program organisation set-up
Program Governance - plan
Change management
Issue escalation
Providing management oversight - Phase gate, health check and
other decision point reviews
Component Initiation and transition
Program Management Information Systems, KMS
Audit support
Program
Program quality standards and planning
Stakeholder
Governance of components
engagement
Practice questions
Workshop: Map current practices in the organisation to

Practice questions

Program Stakeholder engagement

Wants, needs and expectations
Stakeholder identification
Stakeholder analysis
Stakeholder engagement strategies
Stakeholder engagement planning
Stakeholder engagement

The PMI governance concepts

Practice questions
Workshop: Develop a benefits register for current
programs and projects.
Workshop: Identify, Analyse your current
stakeholder analysis, strategy and
engagement plan and engagement

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Course Outline Contd..3

Program
Integration

Review of Program Life cycle

Program Definition phase

Program Communication

Program finance management

Program resource management

Program definition sub-phase

Program procurement management

Program Preparation sub-phase

Program quality management

Program scope management

Program schedule management

Program risk management

Program Benefit delivery phase

Program closure phase

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Program
Management
Supportive
processes

PgMP Exam
analysis

Question analysis
Effective answering techniques

PgMP exam planning (1-1 meeting)

Planning for exam

Question and answers sessions

On-line

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Exam analysis

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

How it is done

ILVC: This is an Instructor-Led Virtual Class (Live)

4/23/2016

Platform: Goto Meeting webinar technology. App version is preferred.

Sessions are recorded and can be accessed at any time for review
All associated files, artifacts, knowledge share are stored on Google drive
You are a participant!! Make it interactive
On-line or off-line, interact with each other and share experience
A good head-set with microphone is preferred for good audio
In case of network issues, the instructor will connect back on alternate line or
communicate via mail
Easy access to instructor during off-class time for additional one-on-one
coaching, mentoring, problem solving

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

How to prepare
Concepts Concepts Concepts

Understand the concepts thoroughly

Practice Practice Practice

Questions from Xprowin Question Bank

Question dumps
Practice keeping a watch on the time because time
management is extremely important

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Shailesh Gabhane, PMP

| PgMP | Master in Technology | Master in Business Management

As a certified project (PMP) and program management professional (PgMP) from Project
Management Institute PMI USA, had trained PMP and PgMP aspirants worldwide, helping
individuals achieve PMI certification.
With his rich expertise in customer engagement from Pre-sales, proposal preparation, critical
review stage and end-to-end product development life cycle, and clear thoughts on management,
his trainees gets benefit from numerous examples leading to building a solid foundation of
management concepts.

Over 24 years of experience in various industries including Mobile, FMCG, IT, Solar Power. 16 years of experience in Project
Management training, mentoring, and coaching. Experience in implementing and setting PMO structure and evaluating
organization project management maturity (OPM3) level.

Shailesh Gabhane, has a proven track record of training PMP/PgMP aspirants worldwide, delivering programs and projects to

the customer satisfaction through a multi-site, cross-cultural teams in a fast changing global development environment.
-

With his rich expertise in customer engagement from Pre-sales, proposal preparation, critical review stage and end-to-end
product development life cycle, and clear thoughts on management, his trainees gets benefit from numerous examples leading
to building a solid foundation of management concepts.

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Why Xprowin
Team of highly
experienced
consultants

Multiple delivery
options/
Customized delivery
options

Extensive experience
of delivery in large
global organizations

Global delivery

Post workshop
guidance and support
till exam

Post PgMP support

for PDUs

Post workshop
support for
implementation

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Comprehensive set of
management
workshops

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

What we can do for you

PgMP Application Support: Participant will be guided/supported thoroughly for application process. We
will help you prepare this application as per PMI's requirements and will make sure that it get approved in
first attempt by panel.
Study Material: We will provide rich study material & training handouts which has helped our participants
in the past to clear this certification.
Question/Answer sessions: There will be Q&A sessions focused on certification exam post completion of
training program via webinar. Participant will be provided with Question bank which will simulate actual
exam question pattern.
Training Delivery Method: Our training delivery method have evolved over past many years, we have learnt
from experts and our own past sessions. Our delivery method, channel and processes are unlike traditional
system, we ensure participant are engaged and learning throughout.
Our Expert Trainer: Our trainers are not only certified on training their subject areas but they are
experienced professionals having over 20 years of global management and consulting career in top-notch
enterprises & have also gone through training delivery courses such as Train the Trainer (T3) Certification.
Post Training Support: We will provide hand-holding and support, as and when you require, till you pass
the exam. You can re-join any of our ongoing batches, post completion of your training boot camp.
Recording of all the sessions: We provide recordings of all the sessions to candidates through a shared
drive so that you can listen to your own sessions later time.

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Question analysis
and answering
technique

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

PgMP Exam
Psychometric Exam

150 + 20 = 170 Questions

CBT Orientation
Exam
Clock
counts down
Feedback, Result

15 mins

4 hours,
hh:mm format,

10 mins

No breaks. Clock continue to tick !!

If you wish so, you can, but at the cost of exam time

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

PgMP Question pattern - Domainwise

1. Source: ECO 2011

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

PgMP Question pattern - lengthwise

A lengthy question normally followed by couple of shorter questions.

Most likely over a page (one screen full) questions may have shorter choices
Very few (2-3 ) scenarios may get repeated .
Overall time limit should be sufficient to answer all questions
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PgMP Examination Preparation - SPM 2nd & 3rd Edition

PgMP Question pattern Complexity and type

Question pattern - Complexity
Complex (All
options), 20

Question types (approx)

Simple
Straight
answer, 50

Medium (Decide
between two
options), 100

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Q bank -1

40

ECO

30

Input Tools & Techniques and Output

30

What you do next

30

Integration questions - Change

management, Risk management, Issue
management presented through a
scenario

20

Others?

20

Complexity factor is uniformly distributed among knowledge areas.

Most ECO questions are in the medium complex category built around a scene and in about 3-4 lines.
Unless having good knowledge of ECO, it would be difficult to identify as an ECO question.

There are very few direct and many simple scenario based ITTO questions are present

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

PgMP Question analysis Important points

Questions are inter-spread. There is no sequence of domains, complexity or
lengthwise.
If not exclusively, it is implicit that you are the Program Manager in the question
There are no reference to absolute names in questions. Company names, program
names, component names are all referred by alphabets

Company A, Program B or project X, Component manager Y, etc

If you are lucky, you may find answer to a question in an another question
Some questions may repeat !! Watch out !!

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

PgMP Time management and answering strategy

You only have Four hours.

Answer all questions.

There is no negative marking for wrong answers. So answer all, even if you dont
know the right answer.

If you are not sure, make a good guess, mark an answer and review later.

Utilise four hours completely. If you have time left after answering all
questions, use the remaining time to review answers.

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

PgMP My exam taking strategy

You are a program manager. Thinking and speaking like a program manager will make you program manager !!

Start answering questions one after the other.

Read each question carefully. For each sentence in the question, acknowledge that you have
understood the meaning.

At the end of question reading, comprehend the overall context by restating the context and requirement

Re-state what is required to be done?

If could not comprehend the question, go back and read again. Take time to comprehend the question.
But dont spend too much time on a question.

As I review answers for the questions I mark, look for absolute words such Always, each one, never, all,
none, etc. They give vital clue for answer.

Sometimes the longest answer is the correct answer!

Lengthy questions: Look for the information padding. So reading last sentence and then start reading
from the beginning may help.

Used my experience as a program manager

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Answering strategy
Question Types:
1. Direct questions
2. ECO based questions

3. ITTO questions
4. Situational / Scenario based questions
5. What do you do next

6. Integrated domains questions

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Answering strategy Direct questions

Direct questions: Question that directly seeks a process name, artifact etc from the options
Eg: Procedure to measure benefit realization metrics are documented in
A. Business case

B. Program Charter
C. Benefits Realisation Plan
D. Benefits Register
Answering Strategy: Firm understanding of all artifacts, process/activity names
Below questions take you to the right answer.

build your own

What is the purpose?

What are the major contents?

When is this first created, baselined

Who is asking for details

What are the major inputs, Tools and techniques and outputs required to produce?

Who drafts/owns it?

Who approve it?

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OR
Refer to the SPMv3
Appendix X5 and glossary

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Answering strategy ECO questions

ECO questions: Questions that directly mappable to ECO. They are either
direct or presented through a scenario (of 3-4 lines)
Q1: Component A has completed, delivered associated capabilities and got approval from sponsor.
What do you do next ?
A. Perform final component performance review
B. Conduct lesson learnt sessions
C. Close all contracts associated with the program
D. Release resources

Q2: Your CEO has called you to discuss an organization initiative. His team was working on the
concept for last 6 months and now they have completed feasibility analysis. He has asked you to
lead the program. Among many, first thing on your priority list is
A. Develop program charter
B. Develop program roadmap
C. Develop program management standards and structure using industry best practices and
organizational standards
D. Perform high level resource level assessment and risk analysis
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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Answering strategy ECO questions

It may be slightly difficult to identify and map the question to ECO directly.
You can analyze the question with what? Where? Who
Where you suspect that a question is directly from ECO, try separate the scenario part and
think in generic terms
Double confirm the selection through elimination technique
ECO question answering strategy
A. Remember the ECO tasks by using of mindmap, spreadsheet, sequencing, diagrams, bubble diagrams, data
flow or any other method that works out for you.
B. PLC initiation and closing are in sequence. Hence you can expect what next questions from these two
areas
C. Remember some specific words Foster Lead HR function, which may appear as it is in questions.
D. Questions may also carry exact phrase as in ECO tasks.

E. Develop atleast 2 questions of each task.

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Answering strategy ITTO questions

ITTO questions: Questions that seek answers in the form of Inputs, Tools & Techniques
or outputs. They can be direct or through a scenario based
Q1: Inputs to the build program infrastructure process
A. Pgmp, program charter, roadmap, organisational policies and guidelines
B. Pgmp, organisational policies and guidelines, best practices library, program roadmap
C. Pgmp, organisational policies and guidelines, PWBS, architecture baseline

D. Program charter, PWBS, organisational policies, roadmap

Q2: Your program sponsor is reviewing the budget baseline and he find that you have not considered
an important factor, while base lining the budget. Which one you would have missed?
A. Program roadmap
B. Program charter

C. Contracts
D. Component payment schedule

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Answering strategy ITTO questions

Direct or can be indirect through a scenario.

Generally asks for specific or key ITTO
ITTO question answering strategy
A. Understand the ITTO and purpose of each artifact or tools
B. Write Data flow diagram using SPMv3 and cross check with SPMv2 OR review the slides
and find out improvements and defects

C. Refer SPMv3 and list Inputs, tools and techniques for all supporting processes. Key ITTO are
provided in SPMv3 in the process description
D. Practice Q-banks
E. Important ITTOs: Finance management, integration management and communication
management

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Answering strategy Scenario based questions

Scenario questions: A situation or a scenario is presented. It provides the context in a
typical program management environment.

Q1: You have recently appointed as a manager for a new program. Your COO asks you how you
propose to report program performance to them during the course of the program. Which of the
following would be appropriate to them.
A. Report program performance against roadmap + budget baseline + benefits realised along
the timeline of the roadmap
B. Report program performance against the benefits listed in business case, since program
was approved based on the business case
C. Report program performance against program success criteria mentioned in program
charter
D. Report program performance against the approved program management plan

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Answering strategy Scenario based questions

Firm understanding of concepts
Comprehend the question Restate the context and requirement
Get into the situation with questioning technique
Who (is asking)
When (which phase, context, component/program)
Where (process/activity from/to)
What the question is asking for?
Use elimination technique to confirm your choice.
Follow the process as per PMI, if not mentioned, general practice
Practice Q papers

Use your Program management experience

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Answering strategy Integrated / experience based questions

These type of questions test your knowledge across domains and also work
experience. They are normally presented through a scenario you experience in a
day-to-day work environment. Observations:

Such questions are not easy to map to a standard or ECO.

More than 2 options looks very attractive

Q1: During informal conversation with program sponsor, one of your project manager said to sponsor
that his project is not in good shape and have problems. Sponsor told you about this problem and he is
not happy. What should you do as program manager.
A. You will talk with your project manager and told not to escalate anything without your
permission and ask him to follow escalation guidelines.
B. Establish an escalation policy in your program management plan
C. You will talk with project manager understand the problem and ask him to take corrective
action
D. You talk with the project manager and ask him to escalate any issues to you first

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Answering strategy Integrated / experience based questions

Q2: You started a program and program is going well, however some stakeholders are worried about the
possible negative impact on their positions. What you will do as program manager?
A. Call these stakeholders and have meeting with them, explain about the program and rule out their
apprehensions
B. You will not worry because you know this is not true
C. You call all the stakeholders and explain the answers why the program is in good shape

D. You call all the stakeholders and explain about the program and rule out their apprehensions
(Concerns fear)

Integration Questions
Try identify the domain it belongs to
Apply elimination technique

Use your experience, commonsense

Follow the management process, immediate logical steps

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Exam preparation
1. Last one week before exam:
Take off from work, focus fully on the studies, min 12 hours a day
Revise the important topics as in PgMP_MUST.xls
Qbank-1. Should know the answer to all questions. Any ambiguity get it clarified. You can
expect 40-50 similar questions
Governance and PLC question banks.
Understand ECO daily once and understand the way it best suites you.
1. Two days before the exam:
Keep cool, Be nice to everyone!! Dont get into argument with anyone !!
Put your good effort, review quality/finance/ risk / EVM tools used from PMP standard.
Make a list of important topics and review
Close all your books, keep them out of your sight!!
2. One day before the exam:
Go walk, relax, do exercise, watch movie, listen to instrumentals, and do whatever brings you
joy.
Have a light dinner.
Have a good sleep

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Exam preparation
1. On the day of Exam:
Have a light and simple breakfast or meal.
Do exercise/yoga to relax yourself.
Carry id-proof and the appointment letter, PMI ID and eligibility IDs.
Reach exam center 30 mins earlier.
2. While you are taking the exam
Use orientation time (15 mins), to write down EVM and other equations, ECO etc.
Relax, answer questions one by one
Do not keep looking at time continuously. You can do so once in half an hour or so.
If required, take a break, wash your face/eyes with a splash of cold water.
If you feel stressed while answering, do simple eye exercises and and sit straight. You get new instant energy.
Do not expect the outcome, you do your part and benefit will come to you !!
3. AFTER THE EXAM.

Go home and be happy for whatever the result !!

You have gained an immense knowledge, which cant be taken away !!

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PgMP Examination Preparation - SPM 2nd & 3rd Edition

Other Resources
Join our group on
https://www.linkedin.com/groups/6716431
Join my network on
www.linkedin.com/in/seangab
Read my article on
https://www.linkedin.com/pulse/pgmp-check-you-shailesh-gabhane-m-tech-mbapgmp-pmp-?trk=mp-reader-card

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