Microsoft Customer

Case Study

Deploys Microsoft comprehensive solution,

PV Oil steps into the new and higher IT level

With PV OIL, IT and Technology is not only the key to

success, bringing benefits to the business but also the
long-term orientation for a top brand
Vietnam Oil Corporation (PV OIL) - a
member of Vietnam Oil and Gas
Group, was established on June 06 th
2008 on the basis of merger of
PetroVietnam Trading Company
(Petechim) and PetroVietnam Oil
Processing
and
Distribution
Company (PDC). Having 33 years of
tradition in oil & gas trading and
crude
oil
export
with
complementary strengths of the
predecessor organizations in the
area of crude oil export & import,
crude oil trading and oil product
processing and distribution, after
more than five years of its
establishment, P V OIL has grown
strongly, with activities spread
throughout the territory of Vietnam
and overseas development. PV OIL
proud to import and export 100%
crude yield Vietnam safely &
effectively; and also be a pioneer in
the field of biofuels
In 2012, PV OIL's total sales reached
VND 82,525 billion, accounting for
11% of total revenue of Vietnam Oil
and Gas Group. Consolidated
before tax profit of the entire PV
OIL reached VND 469 billion with a
total contribution to state budget
of VND 5,629 billion.

Current status of IT application and deployment at PV OIL

PV OIL is increasingly aware of the vital and extremely important role that
IT can bring to the business operations. Specifically, since 2011, the IT
orientation of the PV OIL gradually becomes clear and system and
planning has been standardized system through the following specific
objectives:
2011: completion of Phase I upgrade deployment of IT
infrastructure together with a systemic and long-term planning, especially
adopting server virtualization technologies and building a centralized
security and management model.
2012: completion of deployment of a centralized Portal
(Portal) and Email system by PV OIL to all of joint stock companies with
PV OIL governing shares using SharePoint and Exchange technologies
with over 3300 accounts. Also, in 2012, PV OIL signed an Enterprise
Agreement (EA) with Microsoft in order to license Windows, Email,
SharePoint applications and tighten cooperation with caring support from
Microsoft for these projects. Since the deployment of the Portal and Email,
PV OIL has got a technology platform to develop a range of SharePointbased applications for the period 2012 through 2015: Digital Office,
Petroleum Stores Management, Petroleum Storage Management,
Management of Terminal Safety Information (POTIS), On-line training (eTraining), Human Resource Management, Project Management, Contract
Management, Document Storage Management, Management Reports, etc.
Also in 2012, PV OIL completed a master plan of IT infrastructure for the
period through 2015, upgrading the Phased I system into a system that
meets IT application development scale and security and safety standards.
2013-2015: PV OIL will accelerate deployment of ERP
solutions and specialized software applications for petroleum business &
distribution to meet the growing scale requirements of the PV OIL business
systems

To PV OIL, an optimal choice is Microsoft solutions

From practical needs ....
Born from a merger of two business organizations of PDC and PETECHIM which is ever expanding through merger
activities under Vietnam Oil and Gas Corporation's orientation, PV OIL is facing problems of IT systems integration,
unified and synchronized application and database system management from member companies. Having a
distribution system with 40 branches, including two overseas subsidiaries and global customer transactions, etc.
challenges faced by PV OIL is how to convey the business and administration information throughout all levels, from
executive management to every employee across the entire system.
Thus, right from its inception, PV OIL has been paying attention to the need of self -administration of centralized
identity domain name system (Domain Controller) and user account management system (Active Directory) in order to
have unified management throughout the system, that acts as a foundation to develop shared applications
(SharePoint) on the PV OIL's Portal.
Due to specific business volatility of the petroleum sector, with the scope of activities not only domestically but also
abroad, PV OIL is also interested in the ability to provide information safely and quickly to business units, branches and
customers through deployment of an account management system and an email system with dedicated domain names
(@pvoil.com.vn and @[business unit name]. pvoil.vn).
. To choosing appropriate IT solution, achieving high efficiency in business operations
Based on the actual needs, PV OIL decided to deploy Microsoft solutions such as SQL Server 2008, Active Directory
2012, Exchange 2013, SharePoint 2012, Office 365 with an orientation of deploying advanced solutions like Lync 2012,
Forefront PV OIL to well perform PV OIL brand protection and showing professionalism to customers, creating trust and
contributing to the confirmation of prestige of the products and services provided by PV OIL to customers.

Microsoft Customer
Case Study

Benefits of deployment and application of Microsoft IT solutions

Microsoft SharePoint solution is fully compliant with the requirements on data
sorting, storing and sharing in large enterprise environments. SharePoint data can
be accessed via many different types of devices, which is suitable in a dynamic
environment such as PV OIL's. The Lync solution will help PV OIL to maximize the
effectiveness and superior features brought about by Microsoft technologies to
building up a multimedia working environment, saving costs and improving
competitiveness for PV OIL.
Office 365 will be very suitable to a fast changing environment such as PV OIL's in
the near future. Specifically, PV OIL will not need to bother about office software
maintenance and upgrade because it's been supported by Microsoft Office. It can
be said that, the use of Office 365 will save a lot of efforts for Helpdesk, and the
company can also use Office 365 on different types of equipment to support
anywhere working while maintaining security and safety. SQL Server allows
efficient exploitation of the corporate governance applications at small and
medium sizes with a capability to be implemented across PV OIL system.
Implementation of the Microsoft IT solutions at PV OIL
"In fact, the investment capital for the application of informa tion technology is
often very significant, because of the investment into comprehensive infrastructure
solutions and related IT applications. In particular, for an such a big scale
enterp rise like PVOil, which have wide domestical and international distribution
networks, the investment budget in to technology are quite significant. However,
the advantage of the Microsoft technology solution when deploying really effective
for all levels- from leadership member to staff. Users understand that without
applying information technology, particular Microsoft technology, th e job will face
many difficulties, time-consuming and costly. So , we convince leaders spent the
day care and greater investment in IT", confirmed Mr. Bui Dinh Dung, IT Director
of PV OIL.
Currently, the domain name system management (Domain Controller), the
centralized account management system (Active Directory 2012), the Email
system (Exchange 2013) and the Portal (SharePoint 2010) have been
implemented for the 3,300 user accounts in 40 affiliated units, the dominant
share joint ventur e companies and alliances, including overseas companies on the
basis of SQL Server 2008 database system. Data are centrally managed on servers
and equipment located at the Corporation Headquarter, therefor e, the
administration, security, backups and upgrades are all done easily and quickly.
Additionally, PV OIL has also been exploiting many other Microsoft technologies
like SCCM, Hyper-V, etc. to manage the IT infrastructure. With these technology
solutions, PV OIL has built a development roadmap from 2010 onwards that lasts
for several years, covering comprehensive investment and upgrades of server
infrastructure solutions, communication networks, etc., in combination with
thorough application of Microsoft technologies. Moreover, IT related regulations,
processes and policies are all carefully developed and strictly implemented by PV
OIL.
"Upon implementa tion, a number of difficulties exist, su ch as convincing users to
make use of Microsoft applications while user computing skills and mindset are not
leveled; approval of huge investments into IT system during the economic
downturn or the vision and planning for the general IT architecture in both
applications and infrastructure are barriers. However, PV OIL has been
understanding and thinking seriously about the benefits brought about by the
application of technologies to support business administration and activities.
That's why the company has committed to deploying and deployed successfully",
stressed Mr. Bui Dinh Dung, IT Director PV OIL.

The most important partner of PV OIL in the

successful deployment of all IT solutions,
inclusive of Microsoft IT solutions,
contributing to improvement of PV OIL
business and production efficiency is Oil and
Gas Trading JSc. (Petechim JSC.)

Mr. Nguyen Xuan

Son, President and
CEO of PV OIL
We understand
the investment in
technology is a
strategic
investment
long
term,
so
after
developping our IT
strategy properly,
we have plans to
build a multi-stage
investment but all
phases
are
strategic and clear
vision for years.

PV OIL always received positive

support from Microsoft in the
system deployment process. IT
team
and
implementation
partners
have
regular
participation into Microsoft
training courses to improve
system
deployment
and
management capacity. When
encountering difficulties in the
system
integration
and
upgrades, Microsoft has always
been actively cooperating with
PV
OIL
to
ensure
the
implementation of the expected
results. Although this is a system
with
multiple
technology
solutions, but every single
solution to the whole of the
Microsoft solution has been very
effective in supporting activities
of executive management as
well as business leaders and the
daily work of each employee in
PV OIL.

Microsoft Customer
Case Study

The Enterprise Agreement is valid for 03 years from 2012 to 2015 and
PV OIL has been receiving support policies from Microsoft such as
multi-year allocation of investment expenditures, training, deployment
as well as technical support.

With PV OIL, IT and Technology is not only the key to success, bringing
benefits to the business but also the long-term orientation for a top
brand
In Vietnam, the use of pirated software is violation of the law. In the case
of being inspected and fined, it will seriously affect the reputation of a
business in the market; in addition, the business can be imposed
commercially limited conditions once a copyright infringement is
detected. Therefore, PV OIL has paid a lot of attention to compliance with
software copyright law, specifically, it signed a business cooperation
agreement (EA) with Microsoft. This agreement has brought about certain
benefits and effectiveness as well as a long-term orientation for PV OIL
brand both at home and abroad such as:
The Enterprise Agreement is valid for 03 years from 2012 to 2015 and has
been receiving support policies from Microsoft such as multi-year
allocation of investment expenditures, training, deployment as well as
technical support.
Helping PV OIL to get immediate license for the selected software
packages, having perpetual right to use these software, being provided
with deployment services, free upgrades to latest version, technology
training and transfer, branding of PV OIL on Microsoft systems globally for
03 years time and even allocation of payment amount through the 03
years.
Through activities and development strategy, PV OIL has shown
responsibility and prestige, while confirming the message of
"PIONEERING - EFFECTIVENESS - RESPONSIBILITY - TRANSPARENCY KINDNESS."

Software and Services

Microsoft Lync 2012, Microsoft Exchange,
Microsoft Sharepoint
Microsoft SQL Server
Partners
Petechim

Mr. Vu Minh Tri, Microsoft

Vietnam General Director
shared: "Microsoft has always
been actively coordinating
and solving problems fa ced by
PV OIL. Curren tly, all staffs at
PV OIL can work from
anywhere; they can check
email and manage rela ted
paper records, whether on
computer or other mobile
devices,... Th e co mpreh ensive
deployment h elped saving a
lot of operating expenses, and
thanks to tha t, the time it
takes
for
information
exchange and costs of
printing out hard-copies drop
sharply while job effectiveness
is still maintained . User
support tea m (Helpdesk),
Network Administrato rs and
System Administra tors also
fully exploit the Microsoft
technology solutions in their
daily system operations.".