Net Safety Monitoring Inc.

2721 Hopewell Place NE

Calgary, Alberta, Canada
Phone: +1 403 219-0688
Fax: +1 403 219-0694

March 25, 2015

Attention:

Plant/Production Safety Officer

IMPORTANT PRODUCT SAFETY NOTIFICATION

Reference Number 201503171
This letter is to notify affected customers of a potential safety concern involving:

ST330 Millennium II Sulfur Dioxide (SO2) Electrochemical Sensor

Our records indicate you received the product affected by this notification as identified in
Appendix A. Please forward to all appropriate individuals immediately. Failure to take
action could result in a loss of process control, property damage, serious personal injury or
death. If you resold or transferred any of the affected products in question, please immediately
forward this important Product Safety Notification to the eventual user so they can take
appropriate action.

>>PLEASE READ CAREFULLY <<

Overview
Net Safety Monitoring Inc. has identified a potential safety concern affecting the operation of the
ST330 Millennium II SO2 sensor. The models affected are ST330A-100-ASSY and
ST330S-100-ASSY.
The concern is poor accuracy across the temperature range of the sensor. When exposed to gas
concentrations, the sensor may not be able to maintain adequate accuracy levels relevant for
alarm setting.
Since the identification of this issue, Net Safety has discontinued this product from its product
offering.
Potential Effect
When exposed to sulfur dioxide gas, the ST330 sensor may report a gas concentration reading
that is less than the actual gas concentration. Depending on alarm levels at which the instrument
is set, the detector may fail to alarm on exposure to a dangerous level of target gas.

IMPORTANT: The products are used in many unique applications; each user must determine
the effect of this issue with respect to their application and act accordingly.

Net Safety Monitoring Inc.

2721 Hopewell Place NE
Calgary, Alberta, Canada
Phone: +1 403 219-0688
Fax: +1 403 219-0694

March 25, 2015

Attention:

Plant/Production Safety Officer

IMPORTANT PRODUCT SAFETY NOTIFICATION

Reference Number 201503172
This letter is to notify affected customers of a potential safety concern involving:

ST1300 Millennium Sulfur Dioxide (SO2) Electrochemical Sensor

Our records indicate you received the product affected by this notification as identified in
Appendix A. Please forward to all appropriate individuals immediately. Failure to take
action could result in a loss of process control, property damage, serious personal injury or
death. If you resold or transferred any of the affected products in question, please immediately
forward this important Product Safety Notification to the eventual user so they can take
appropriate action.

>>PLEASE READ CAREFULLY <<

Overview
Net Safety Monitoring Inc. has identified a potential safety concern affecting the operation of the
ST1300 Millennium SO2 sensor. The transmitter models affected are MLP-A-ST1300-20, MLPAR-ST1300-20, MLP-A-ST1300-20-SS, MLP-AR-ST1300-20-SS, MLP-A-ST1300-20-SEP,
MLP-AR-ST1300-20-SEP, MLP-A-ST1300-20-SEP-SS, MLP-AR-ST1300-20-SEP-SS, MLPA-ST1300-100, MLP-AR-ST1300-100, MLP-A-ST1300-100-SS, MLP-AR-ST1300-100-SS,
MLP-A-ST1300-100-SEP, MLP-AR-ST1300-100-SEP, MLP-A-ST1300-100-SEP-SS, MLPAR-ST1300-100-SEP-SS, MLP-A-ST1300-500, MLP-AR-ST1300-500, MLP-A-ST1300-500SS, MLP-AR-ST1300-500-SS, MLP-A-ST1300-500-SEP, MLP-AR-ST1300-500-SEP, MLP-AST1300-500-SEP-SS, MLP-AR-ST1300-500-SEP-SS. Also in scope are the sensor models
SO2-20, SO2-100, ST1300-20, ST1300-100, and ST1300-500.
The concern is poor accuracy across the temperature range of the sensor. When exposed to gas
concentrations, the sensor may not be able to maintain adequate accuracy levels relevant for
alarm setting.
Since the identification of this issue, Net Safety has discontinued this product from its product
offering.