Install or upgrade ESET Endpoint Security or ESET Endpoint Antivirus on a client workstation (6.

x)ESET Knowledgebase

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ESET Knowledgebase
Install or upgrade ESET Endpoint Security or ESET Endpoint Antivirus on a client workstation (6.x)
KB Solution ID: KB3613 | Document ID: 15353 | Last Revised: March 17, 2016
http://support.eset.com/kb3613/?locale=en_EN&viewlocale=en_US
Issue
Download and install ESETEndpoint Security or ESET Endpoint Antivirus on client workstations
Upgrade a version 6.x ESET endpoint product to the latest version
Mac users:Click here for instructions
If you are upgrading from ESET Endpoint Security 5 or ESET Endpoint Antivirus 5, please refer to the following article:
Which versions of ESET endpoint products support upgrade to version 6?
Solution

If you use ESET Remote Administrator to manage your network

Perform these steps in ESETRemote Administrator.

1. Click the appropriate link below to download the ESET Endpoint Security or ESET Endpoint Antivirus installer file:
Which version (32- or 64-bit) should I download?
ESET Endpoint Security:
32-bit Download

64-bit Download

ESET Endpoint Antivirus:

32-bit Download

64-bit Download

Install or upgrade ESET Endpoint Security or ESET Endpoint Antivirus on a client workstation (6.x)ESET Knowledgebase

2. Always create a new folder for an installation package and Save or move the installer to this folder before running it.
3. Double-click the installer file you downloaded to launch the Setup Wizard. If you are using Windows User Account Control (UAC), you will be prompted by additional
dialog boxes during installation. When prompted, confirm that you want to install ESETand any associated device drivers.

4. When the Setup Wizard opens, select the check box next to I want to uninstall unwanted antivirus applications using ESET AV Remover and click Continue.

Figure 1-1
5. Click Continue to scan for and remove antivirus programs (this will help prevent software conflicts and ensure that your ESET product runs properly).

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Figure 1-2
6. Read the ESET End User License Agreement and click Accept if you agree to the terms.

7. ESET AV Remover will notify you if applications that need to be removed are found. If no applications are found, click Continue to installation. If you need to remove
an application, bookmark this article so that you can return to it following a computer restart and then follow the on-screen instructions to remove the application.
Continue from step 8 below when you are finished.

Install or upgrade ESET Endpoint Security or ESET Endpoint Antivirus on a client workstation (6.x)ESET Knowledgebase

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Figure 1-3
8. Click Next.

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Figure 1-4
9. Read the ESET End User License Agreement, select I accept the terms in the License Agreement and click Next if you agree.

Install or upgrade ESET Endpoint Security or ESET Endpoint Antivirus on a client workstation (6.x)ESET Knowledgebase

Figure 1-5
10. We recommend that you leave the check box next to Enable ESET Live Grid selected. Click Next to continue.
What is ESET Live Grid?

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Install or upgrade ESET Endpoint Security or ESET Endpoint Antivirus on a client workstation (6.x)ESET Knowledgebase

Figure 1-6
11. In the Detection of potentially unwanted applications window, select your preferred option (see What is a potentially unwanted application?) and click Install. If you
decide later on that you would like to change this setting, you will be able to do so using Advanced setup.

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Install or upgrade ESET Endpoint Security or ESET Endpoint Antivirus on a client workstation (6.x)ESET Knowledgebase

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Figure 1-7
12. When installation is complete, you will be prompted to activate your product. Type your license key into the blank field and click Activate. If you are upgrading from an
earlier version where a Username and Password were used, convert them into a license key using ESET License Administrator. If you do not have your ESET-issued
License Key (or Username and Password) click here to recover them.

To activate
Your ESET product communicates with Internet resources over standard HTTP protocol on Port 80. To activate your product, ESET activation servers must be
accessible. For more details, please read the following ESET Knowledgebase article.

Install or upgrade ESET Endpoint Security or ESET Endpoint Antivirus on a client workstation (6.x)ESET Knowledgebase

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Figure 1-8
Click the image to view larger in new window
13. Click Done if activation is successful.

Install or upgrade ESET Endpoint Security or ESET Endpoint Antivirus on a client workstation (6.x)ESET Knowledgebase

Figure 1-9
Click the image to view larger in new window
14. ESET Endpoint Security only: The New network connection detected window will be displayed. Select Home/work network if you are performing this installation
in an office or home setting on a secure network. Only select Public network if you are traveling with your client computer and ESET Endpoint Security detects a new
network in a public environment.

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Figure 1-10

Install or upgrade ESET Endpoint Security or ESET Endpoint Antivirus on a client workstation (6.x)ESET Knowledgebase

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