Tugas Resume

Nama : DIEN AHMAD INSAANI

Nim : 1137050068
Kelas : IF-D
Tugas : Intelegensia Buatan

1. Cloud Computing Dr Ismail Khalil

Ismail Khalil is a senior researcher and Lecturer at the Institute of Telecooperation, Johanes
Kepler University Linz, Austria since October 2002. He holds a PhD in Computer
Engineering and received his habilitation degree in Applied Computer Science on his work
on agents interaction in ubiquitous environments in May 2008. He currently teaches,
consults, and conducts research in mobile multimedia, agent technologies, and the semantic
web and is also interested in the broader business, social, and policy implications associated
with the emerging information technologies. He has authored around 100 scientific
publications, books, and book chapters.
Cloud computing has emerged as one of the most highly discussed topics both in the
academic community and in the computing industry. Many big computer industry players
such as Microsoft, IBM and Sun, as well as other Internet technology heavyweights,
including Google and Amazon, have a long time ago started delivering standardized services
in a self-service and pay-per-use way.
The objectives of this course is to give students the technical knowledge, the theoretical
background and the hand-on experience needed to create a new Peer-to-Peer cloud
architecture we refer to as Cooperation as a Service (CaaS) that allows providing cloud
participants with a whole set of Infrastructure, Platform and Software cloud services for free
by taking advantage of cooperation among different peers.
2. Michele de bour ITIL and Prince 2
ITIL, or Information Technology Infrastructure Library is a set of concepts and techniques
for managing the infrastructure, development, and operation of information technology (IT).
ITIL is published in a series of books, each of which discusses a topic management (TI).
Names ITIL and IT Infrastructure Library is a registered trademark of the Office of
Government Commerce (OGC) United Kingdom. ITIL gives detailed descriptions of some

of the practices (IT) is important with a check list of tasks, and thorough procedure that can
be adapted to any type of organization (TI).
Although developed since the 1980s, the use of ITIL newly expanded in the mid-1990s with
the specification version of both (ITIL v2) is most known for two sets of books related to
ITSM (IT Service Management), the Service Delivery (Delivery Service) and Service
Support (Support Services).
Initially ITIL is a series of more than 40 handbook on IT service management that consists
of 26 modules. The first great library is also known as ITIL 1.0. Between 2000 and 2004 due
to continuous service improvement and adaptation to the current situation in the
environment (IT) 1.0 at release ITIL modern large and combined into eight core manuals:
ITIL 2.0. In the early summer of 2007 ITIL 3.0 was published. It established an entirely new
structure. It consists of three main areas:
* ITIL Core Publications
* ITIL Complementary Guidance
* ITIL Web Support Services
service Strategy
The core of the ITIL Service Lifecycle is Service Strategy.
Service Strategy provides guidance to implementers on how to look at the concept of ITSM
ITSM not only as an organizational capability (to provide, manage and operate IT services),
but also as a strategic asset of the company. This guide is presented in the form of the basic
principles of ITSM concepts, references and core processes operating in all stages of the
ITIL Service Lifecycle.
The topics discussed in the lifecycle phases include the establishment of a market to sell the
service, the types and characteristics of internal and external service providers, assets,
services, service portfolio concept and implementation strategy for the overall ITIL Service
Lifecycle. The processes covered in the Service Strategy, in addition to the above topics are:
Service Portfolio Management
Financial Management
Demand Management
For IT organizations will implement ITIL, Service Strategy is used as a guide to determine
the goals / objectives and expectations of the performance value in managing IT services and
to identify, select and prioritize the various operational and organizational improvement plan

within the IT organization.

For IT organizations today have implemented ITIL, Service Strategy is used as a guide to
conduct a strategic review of all processes and tools (roles, responsibilities, assistive
technologies, etc.) ITSM in the organization, as well as to increase the capabilities of all
processes and devices ITSM them.
service Design
IT services in order to provide benefits to the business, the IT services must first be designed
with reference to the business objectives of the customer. Service Design provides guidance
to IT organizations to be able to systematically and best practices to design and build IT
services as well as implementation of ITSM itself. Service Design provides the principles
and methods of design to convert strategic objectives into IT organizations and business
portfolio / collection of IT services and service assets, such as servers, storage and so on.
The scope of Service Design is not always just for designing new IT services, but also the
processes of change and improvement of service quality, continuity of service and
performance of the service.
The processes included in Service Design are:
1. Service Catalog Management
2. Service Level Management
3. Supplier Management
4. Capacity Management
5. Availability Management
6. IT Service Continuity Management
7. Information Security Management
service Transition
Service Transition provides guidance to IT organizations to develop and the ability to change
the outcome of IT service design new or changed IT service specification to the operational
environment. This lifecycle stages gives an overview of how a requirement defined in
Service Strategy then shaped in Service Design henceforth be effectively realized in Service
Operation.
The processes covered by the Service Transition are:
1. Transition Planning and Support

2. Change Management
3. Service Asset & Configuration Management
4. Release & Deployment Management
5. Service Validation
6. Evaluation
7. Knowledge Management
service Operation
Service Operation, a lifecycle stages that include all the daily operations of managing IT
services. Inside are various guides on how to manage IT services efficiently and effectively
and ensure the level of performance has been agreed with the customer beforehand. These
guidelines include how to maintain operational stability of IT services and management
changes in design, scale, scope and IT service performance targets.
The processes covered by the Service Transition are:
1. Event Management
2. Incident Management
3. Problem Management
4. Request Fulfillment
5. Access Management
Continual Service Improvement
Continual Service Improvement (CSI) provides important guidance in preparing and
maintaining the quality of service of process design, transition and operation. CSI combines
principles and methods of quality management, one of which is the Plan-Do-Check-Act
(PDCA) or which is known as Deming Quality Cycle

A company that implements ITIL significantly surely get a lot of advantages, for example,
IT services become more focused on other departments within the company, more cost
efficient and can be arranged, as well as changes in IT that can be easier to set up, and there
are many other advantages that will ultimately have an impact on the income of the

company itself.
ITIL framework developed since 1980 by the Office of Government Commerce (Department
of Commerce) English as a guidance for organizations / companies there. The mid-1990s,
ITIL is recognized worldwide de facto standard in the field of service management. ITIL
provides a set of best practices for ITSM complete and consistent, and promote quality
approach to achieve the organization's effectiveness and efficiency in the use of information
systems. ITIL covers eight aspects, namely: service support, delivery, plan development, IT
infrastructure management, application management, business perspective, security
management, and asset management software.
Nowadays ITIL has had a package of materials and provide training courses, examinations
and certification. As a framework, ITIL has entered the latest version, the ITIL V3 - Service
Life Cycle.
3. Teddy Martono Internet of Thing
Internet of Things (IOT) is a future technology trends sensing, computing, and
communications. IOT refers to the emerging trends ranging from adding physical objects
and devices with sensing, computing and communications capabilities, linking to then form
a network and utilize the collective effects of network objects. IOT represents the next
generation of the Internet that will enhance harmonious interaction between humans,
computers, etc. Unfortunately high levels of knowledge can not be obtained directly from
the device IOT, but comes directly from the raw sensing data using data mining and machine
learning advanced techniques. Wireless networks including MANET and VANET take on
the role as a bridge between the user and the computing environment (human). IOT concept
implementation scenarios have been reported by studies conducted around the world.
The goal made IOT is to make the users interact with the "stuff" that is easier in terms of
intelligent environment where these things are widespread, at the same time found
everywhere and is embedded in the environment around us. The procedure is made does not
need to be made difficult, boring or hard to understand or be understood, but should
potentially be a safe, easy, simple, and enable new functions without the need to learn new
technology, meaning that the IOT users will receive relevant information in a way simple
one. Some applications that have been created by the IOT is NFC School System, NFC
Payment System, Elderly Monitoring, and Smart Parking.