Compellent Enterprise Manager Installation Guide

Enterprise Manager
Version 6.4
Installation Guide
Enterprise Manager 6.4 Installation Guide

Document Number: 680-028-016
Revision
Date
Description
July 2013
Initial release to support version 6.4.1.
August 2013
Added VMware vCenter Site Recovery Manager 5.5 support in version 6.4.2.
Notes, Cautions, and Warnings

Note: Indicates important information that helps you complete a procedure.
Caution: Indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
Warning: Indicates that failure to follow directions could result in property damage, personal
injury, or death.
Copyright Notice and Trademarks

2013 Dell Inc.
Trademarks used in this text: Dell, the Dell logo, and Compellent are trademarks of Dell Inc.
Contacting Dell Technical Support Services

For technical support, go to support.dell.com/compellent/.
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Introduction to Enterprise Manager . . . . . . . . . . . . . . . . . . . . . . . . . . .

Enterprise Manager Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Management Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Software and Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Data Collector Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Client Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Server Agent Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Default Ports Used by Enterprise Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Data Collector Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Client Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Server Agent Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IPv6 Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 Planning and Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
v
v
v
v
1
2
2
3
3
4
4
5
5
6
6
6
Choose a Data Storage Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Gather Required Installation Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
License Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Database Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Prepare the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Prepare a Microsoft SQL Server Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Prepare a MySQL Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Install the Java Runtime Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Dell Compellent
iii
Contents
3 Installing and Configuring the Data Collector . . . . . . . . . . . . . . . . . . 11

Install the Data Collector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Complete the Data Collector Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Configure the Data Collector to Use a Microsoft SQL Server Database . . . . . . . . . . . . . . 12
Configure the Data Collector to Use a MySQL Database . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Configure the Data Collector to Use the Embedded Database . . . . . . . . . . . . . . . . . . . . . . 22
4 Installing and Configuring the Enterprise Manager Client . . . . . . . 27

Install the Enterprise Manager Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Use the Client to Connect to the Data Collector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Add Storage Centers to Enterprise Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Next Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iv
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28
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30
Preface
The preface introduces you to the Enterprise Manager documentation. It provides the purpose and
audience of this document as well as a list of related publications.
Purpose
This guide describes how to install and configure Enterprise Manager components. For information about
using Enterprise Manager to manage and monitor your Dell Compellent storage infrastructure, see the
Enterprise Manager Administrators Guide.
Audience
Storage administrators make up the target audience for this document. The intended reader has a working
knowledge of storage and networking concepts.
Related Publications
The following documentation is available for Enterprise Manager:
Enterprise Manager Installation Guide

Contains installation and setup information.
Enterprise Manager Administrators Guide

Contains in-depth feature configuration and usage information.
Enterprise Manager Online Help

Provides context-sensitive help for the Client, Data Collector Manager, and Server Agent.
Dell Compellent
vi
Introduction to Enterprise Manager

Enterprise Manager allows you to monitor, manage, and analyze Storage Centers and
FluidFS clusters from a centralized management console. The Enterprise Manager Data
Collector stores data and alerts it gathers from Storage Centers and FluidFS clusters in an
external database or an embedded database. Enterprise Manager Clients connect to the
Data Collector to perform monitoring and administrative tasks.
This guide describes how to install and configure required Enterprise Manager
components. For information about installing optional Enterprise Manager components,
see the Enterprise Manager Administrators Guide.
Contents
Enterprise Manager Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Management Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Software and Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Default Ports Used by Enterprise Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
IPv6 Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Dell Compellent
Chapter 1 Introduction to Enterprise Manager
Enterprise Manager Components

Enterprise Manager consists of the following components:
Required/
Optional
Component
Description
Primary Data
Collector
Service that gathers reporting data

and alerts from Storage Centers
Required
Enterprise Manager
Installation Guide
Client
Windows-based application that

connects to the Data Collector to
provide a centralized management
console for one or more Storage
Centers
Required
Enterprise Manager
Installation Guide
Remote Data
Collector
Data Collector that is connected to the Optional

primary Data Collector and can be
used to activate a disaster recovery site
if the primary Data Collector becomes
unavailable
Enterprise Manager
Administrators Guide
Server Agent
Service for Windows that allows

Enterprise Manager to free volume
storage space from expired Replays
that would otherwise remain locked
by Windows
Enterprise Manager
Administrators Guide
Optional
Setup Documentation
Management Compatibility
Enterprise Manager manages Dell Compellent products and also provides management
integration for Microsoft and VMware products.
Enterprise Manager is compatible with the products listed in the following table.
Product
Version
Dell Compellent Storage Center
Storage Center OS versions 5.06.4
Dell Compellent FS8600
FluidFS version 2.x
Microsoft System Center Virtual

Machine Manager (SCVMM)
Versions 2012 and 2012 SP1
VMware vCenter Site Recovery

Manager (SRM)
Versions 5.0, 5.1, and 5.5

Note: Compatibility is provided by the Dell Compellent
Storage Replication Adapter (SRA) 6.2.2.
Software and Hardware Requirements
Software and Hardware Requirements

The following sections list the requirements for the Data Collector, Client, and Server
Agent.
Data Collector Requirements

The following table lists the Enterprise Manager Data Collector requirements.
Component
Requirements
Operating system Any of the following 64-bit operating systems with the latest service packs:
Windows Server 2003
Windows Server 2008
Windows Server 2008 R2
Windows Server 2012
Note: 32-bit operating systems are not supported, and Windows Server Core is
not supported.
CPU
64-bit (x64) microprocessor with two or more cores
RAM
At least 4 GB; 8 GB if using the Dell Compellent Site Recovery Adapter (SRA)
for VMware vCenter Site Recovery Manager
Disk space
At least 20 GB
Software
Microsoft .NET Framework 2.0

Windows PowerShell 2.0 or higher (for SMI-S only)
32-bit and 64-bit Java Runtime Environment (JRE) 1.6 or higher (1.6 Update
30 or higher recommended; 1.7 required to accept IPv6 connections)
Web browser
Internet Explorer 7, 8, and 9

Internet Explorer 10 for the desktop
Firefox 314
Safari 5.x
Google Chrome
Note: Other web browsers may work but are not officially supported.
Database
One of the following:

Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express (limited to 4 GB)
Microsoft SQL Server 2008 R2
Microsoft SQL Server 2008 R2 Express (limited to 10 GB)
MySQL 5.0
MySQL 5.1
MySQL 5.5
Embedded database on the file system (maximum of 30 days or 2 GB)
Note: The database used for storing data can be changed after installation.
Dell Compellent
Client Requirements
The following table lists the requirements for the Enterprise Manager Client.
Component
Requirements
Operating system Any of the following 32-bit or 64-bit operating systems (with the latest service
packs):
Windows XP
Windows Vista
Windows 7
Windows 8
Windows Server 2003
Windows Server 2008
Windows Server 2008 R2
Windows Server 2012
Note: Windows Server Core is not supported.
CPU
32-bit (x86) or 64-bit (x64) microprocessor
Software
Java Runtime Environment (JRE) 1.6 or higher (1.6 Update 30 or higher

recommended); on 64-bit systems both the 32-bit and the 64-bit JRE are
required
Microsoft .NET Framework 2.0 (included with all supported operating
systems except Windows XP)
Web browser
Internet Explorer 7, 8, and 9

Internet Explorer 10 for the desktop
Firefox 314
Safari 5.x
Google Chrome
Note: Other web browsers may work but are not officially supported.
Server Agent Requirements

The following table lists the requirements for the Enterprise Manager Server Agent for
Windows-based servers.
Component
Requirements
Operating system Any of the following 32-bit or 64-bit operating systems (with the latest service
packs):
Windows Server 2003
Windows Server 2008 (full installation only)
Windows Server 2008 R2 (full or core installation)
Windows Storage Server 2008 R2
Windows Server 2012 (full or core installation)
CPU
Software
32-bit (x86) or 64-bit (x64) microprocessor

Microsoft Windows Installer 4.5 (included with Windows Server 2008 and
later)
Default Ports Used by Enterprise Manager
Default Ports Used by Enterprise Manager

The Enterprise Manager components use network connections to communicate with each
other and with other network resources. The following tables list the default network ports
used by the Data Collector, Server Agent, and Client. Many of the ports are configurable.
Note: Some ports might not be needed for your configuration. For details, see the
Purpose column in each table.
Data Collector Ports

The following table lists the ports used by the Enterprise Manager Data Collector.
Port
Protocol
Name
Purpose
Receiving logs forwarded from Storage Centers
Inbound Ports
514
UDP
syslog
3033
TCP
Web Server Port
Receiving:
Communication from all clients, including the
Enterprise Manager Client and Storage Replication
Adapter (SRA) 6.2.2
Alerts from FluidFS clusters
8080
TCP
Legacy Web Services

Port
Receiving:
Communication from Server Agents
Alerts forwarded from Storage Centers
7342
TCP
Legacy Client
Listener Port
Communicating with the remote Data Collector

Providing automatic upgrade functionality for
previous versions of the Enterprise Manager Client
5988
TCP
SMI-S over HTTP
Receiving unencrypted SMI-S communication
5989
TCP
SMI-S over HTTPS
Receiving encrypted SMI-S communication
Outbound Ports
25
TCP
SMTP
Sending email notifications
443
TCP
SSL
Communicating with managed Storage Centers and

managed zNAS servers
Sending Phone Home data
Activating the license
Dell Compellent
514
UDP
syslog
Forwarding Storage Center logs to syslog servers
1433
TCP
Microsoft SQL Server Connecting to an external Microsoft SQL Server

database
3306
TCP
MySQL
Connecting to an external MySQL database
8080
TCP
VMware SDK
Communicating with VMware servers
27355 TCP
Server Agent Socket

Listening Port
Communicating with Server Agents
35451 TCP
FluidFS
Communicating with managed FluidFS clusters
44421 TCP
FluidFS diagnostics
Retrieving diagnostics from managed FluidFS clusters
Client Ports
The following table lists the ports used by the Enterprise Manager Client.
Port
Protocol
Name
Purpose
Web Server Port
Communicating with the Data Collector
Outbound Ports
3033
TCP
Server Agent Ports

The following table lists the ports used by the Enterprise Manager Server Agent.
Port
Protocol
Name
Purpose
Server Agent Socket

Listening Port
Receiving communication from the Data Collector
Legacy Web Services

Port
Communicating with the Data Collector
Inbound Ports
27355 TCP
Outbound Ports
8080
TCP
IPv6 Support
The Data Collector can use IPv6 to accept connections from the Enterprise Manager Client
and to communicate with managed Storage Centers. To accept IPv6 connections, Java
Runtime Environment (JRE) 1.7 or later must be installed on the server that hosts the Data
Collector. On 64-bit systems both the 32-bit and the 64-bit JRE are required.
To use IPv6, assign IPv6 addresses as described in the following table.
IPv6 Connection
Requirements
Client to Data Collector
Client computer must have an IPv6 address.

Data Collector server must have both an IPv4 and an IPv6 address.
Data Collector to Storage Data Collector server must have both an IPv4 and an IPv6 address.
Center
Storage Center must have both an IPv4 and an IPv6 address on the
management interface.
Planning and Preparation

Before you install Enterprise Manager, plan your configuration and install the required
software.
Contents
Choose a Data Storage Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Gather Required Installation Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Prepare the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Install the Java Runtime Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Choose a Data Storage Method

You can configure the Data Collector to store data in an external database or in an
embedded database on the file system of the host server.
Choose the option that is most appropriate for your environment:
External database: If you decide to use an external database, select the supported
database type that best suits your needs. See Data Collector Requirements on page 3 for
a list of supported database types.
Enterprise Manager uses a database administrator account to create a database user
named compmsauser and a database named compmsadb, which uses a custom schema.
Embedded database: If you choose to use the embedded database, the Data Collector
can only retain 30 days worth of data, and the database size cannot exceed 2 GB.
Note: The embedded database is not recommended for a production
environment.
Gather Required Installation Information

Before installing Enterprise Manager components, print this page and record the following
information.
License Information
Record the Enterprise Manager product key below. If you do not have a product key,
contact Dell Technical Support Services for assistance.
Item
Write down your information
Enterprise Manager Product Key
Dell Compellent
Chapter 2 Planning and Preparation
Database Information
If you plan to use an SQL database, record database information that is needed for
installation.
Item
Write down your information
Database version
Name of server on which the database
resides
Database server port
Database user name
For security reasons, only record the database

username in a secure location.
Database password
For security reasons, only record the database

password in a secure location.
Prepare the Database

If you plan to use an external database, prepare the database by performing the task that
corresponds to your database type:
Prepare a Microsoft SQL Server Database on page 8
Prepare a MySQL Database on page 9

Note: If you want to store Data Collector data in the embedded database, skip this
step.
Prepare a Microsoft SQL Server Database

Set up the Microsoft SQL Server database or Microsoft SQL Server Express database for the
Data Collector.
1 If necessary, install the database software.
2 Make sure you have the credentials for a database administrator account with
privileges equivalent to the default sa account.
3 Configure the database for mixed mode authentication (SQL Server and Windows
Authentication mode).
4 Start the SQL Server Configuration Manager application.
5 Set the TCP/IP ports.
a In the navigation pane, expand SQL Server Network Configuration.
b Click Protocols for MSSQLSERVER or Protocols for SQLEXPRESS.
c
Right-click TCP/IP and select Properties. The TCP/IP Properties dialog box
appears.
d Click the IP Addresses tab.
Prepare the Database
e Under IPALL, make sure the TCP Port is set to a valid port number. The default TCP
port for SQL Server is 1433.
f
Click Apply and click OK to close the dialog box.
6 Enable TCP/IP protocol:

a In the navigation pane, click Protocols for MSSQLSERVER or Protocols for
SQLEXPRESS.
b Right-click TCP/IP and select Enable.
7 Restart SQL Server.
a In the navigation pane, click SQL Server Services.
b Right-click SQL Server and select Restart.
Prepare a MySQL Database

Set up the database permissions for the Data Collector.
1 If necessary, install the database software.
2 Make sure that you have administrator rights from remote servers (preferably root
user).
3 Make sure the database admin user has the global CREATE USER, RELOAD, and
SELECT permissions, and has full permissions to the compmsadb database.
Enter the following commands from the MySQL admin tool, where root is the name of
the admin user:
grant create user, reload, select on *.* to 'root'@'%';
grant all privileges on compmsadb.* to 'root'@'%' with grant option;
flush privileges;
Dell Compellent
Chapter 2 Planning and Preparation
Install the Java Runtime Environment

The Enterprise Manager Data Collector and Enterprise Manager Client require the Java
Runtime Environment (JRE). See Data Collector Requirements on page 3 for the JRE
version requirement.
10
Install the JRE on each computer that will host the Enterprise Manager Data Collector
and/or the Enterprise Manager Client.
For 64-bit operating systems, install both the 32-bit version and the 64-bit version of the
JRE.
Installing and Configuring the Data

Collector
Install the Data Collector and configure settings using the Setup Wizard.
Contents
Install the Data Collector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Complete the Data Collector Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Install the Data Collector

Install the Data Collector on a Windows server that has network connectivity to your
Storage Centers.
Prerequisites
The tasks described in Chapter 2: Planning and Preparation, on page 7 must be complete.
Steps
1 Download the Enterprise Manager Data Collector software.
a Go to the Dell Compellent Support Home Page (support.dell.com/compellent).
b Log on to the customer or partner portal.
c
Click Knowledge Center, then download the Enterprise Manager Data Collector
Setup file.
2 Unzip and launch the Enterprise Manager Data Collector Setup file. The InstallShield
Wizard appears.
3 Click Next. The License Agreement page appears.
4 Read the license agreement and then click Yes to accept it. The Setup Status page
appears and displays installation progress. When installation is complete, the
InstallShield Wizard Complete page appears.
5 Click Finish. The Enterprise Manager Data Collector Setup wizard appears.
Note: For user interface reference information, click Help.
Dell Compellent
11
Chapter 3 Installing and Configuring the Data Collector
Complete the Data Collector Setup Wizard

To configure the Data Collector, perform the task that corresponds to your preferred data
storage method.
Configure the Data Collector to Use a Microsoft SQL Server Database on page 12
Configure the Data Collector to Use a MySQL Database on page 17
Configure the Data Collector to Use the Embedded Database on page 22
Configure the Data Collector to Use a Microsoft SQL Server

Database
Perform this task if you want the Data Collector to store data in an external Microsoft SQL
Server database.
1 Configure the first page of the Data Collector Setup wizard.
a Under Data Collector Type, select Configure as Primary Data Collector.

b (Optional) Under Data Collector Service Information, modify the default Data
Collector ports if one or more of the default ports are already in use.
Note: If a firewall is enabled on the host computer, make sure these ports are
allowed inbound.
c
In the Data Source Type drop-down menu, select MS SQL Server 2005/2008/2012.
d In the Service User Type drop-down menu, select the type of Windows account
under which the Data Collector will run.
Note: User accounts (local or domain) must be able to log in as a service and
must have administrator privileges.
e Click Next. The Activate Enterprise Manager License page appears.
12
2 Enter the license information.

Note: The Data Collector can be used for 30 days without activation.
a Enter the Product Key provided by Dell Compellent.
b Select the appropriate activation method:
If the server that is hosting the Data Collector has Internet access, select Activate
over Internet.
If the server that is hosting the Data Collector does not have Internet access, select
Activate over Email/Phone.
If you are activating over email or telephone, contact Dell Technical Support Services
to obtain the Confirmation Number. (See support.dell.com/compellent.)
d Click Next. The Data Source Properties page appears.
3 Specify the Microsoft SQL Server database information.

a In the Server field, enter the host name or IP address of the server on which the
database is installed.
b In the Port field, enter the TCP port that was configured during the database
TCP/IP setup. The default port for Microsoft SQL Server is 1433.
Dell Compellent
13
In the Username/Password fields, enter the username and password for a user
defined in the database that has administrator rights to create databases and
database users. The Data Collector uses this information to create a database user
named compmsauser.
d (Optional) To specify a password for the compmsauser database user, select Use
Custom Password, then type a password in the EM DB User Password field. If you
do not specify a password, a 13-character default password is used.
e Click Next. Enterprise Manager attempts to communicate with the database server.
If a communication error appears, verify the database information, verify that

Enterprise Manager has connectivity to the database server, and make sure that
the database server allows remote connections.
If a user creation error appears and the database server was previously used to
store Enterprise Manager data, delete the database user named compmsauser
and the database named compmsadb, and then try again.
If Enterprise Manager is able to communicate with the database server, the

SMI-S Server Properties page appears.
4 (Optional) Configure SMI-S Server Properties.

a To configure SMI-S at this time, select Enabled, then configure the remaining
properties.
Note: You can also configure SMI-S after the Data Collector is installed and
configured. For information on setting up and using SMI-S, see the Dell
Compellent Enterprise Manager Administrators Guide.
b Click Next. The Network Adaptor and Max Memory Settings page appears.
14
5 Select the network adapter and specify the memory limit for the Data Collector.
a If the server that hosts the Data Collector has multiple network adapters, select
which adapter the Data Collector should use for communication.
To select a network adapter automatically, select the Automatically Select

Network Adapter check box.
To manually select a network adapter, choose a network adapter from the dropdown menu.
b In the Max Memory Settings area, choose an option to specify the maximum
amount of memory that can be used by the Data Collector. If the Data Collector
manages many Storage Centers, increasing this limit can improve performance.
Note: Dell Compellent recommends specifying a value that is less than total
memory available to the Data Collector host server.
c
Click Next. The Create Administrator User page appears.
6 Create an administrator user.

a Enter a user name, password, and password confirmation.
Note: Record the user name and password. You will need this information to
log on to Enterprise Manager after installation is complete.
Dell Compellent
15
b Click Next. The Data Collector Service is started. After the Data Collector starts, the
Finished setup page appears.
7 Record the URL for the Data Collector website, then click Finish. The Enterprise
Manager Data Collector Setup wizard exits.
16
Configure the Data Collector to Use a MySQL Database

Perform this task if you want the Data Collector to store data in an external MySQL
database.

Note: If a firewall is enabled on the host computer, make sure these ports are
allowed inbound.
c
In the Data Source Type drop-down menu, select MySQL 5.0/5.1/5.5.
e Click Next. The Manual Steps required dialog box appears.
Click No. The Data Collector Setup wizard exits.
2 Download and install the MySQL Connector/J JDBC driver.

a In a web browser, go to dev.mysql.com/downloads/connector/j.
b Download the .tar or .zip MySQL Connector/J JDBC driver.
c
Extract the driver.
d Change name of the mysql-connector-java-<version>-bin.jar file to mysql.jar.

e Replace the current mysql.jar file by copying mysql.jar file you downloaded to the
following directory:
C:\Program Files (x86)\Compellent Technologies\Compellent Enterprise
Manager\msaservice\lib
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17
3 Start the Enterprise Manager Data Collector Manager application. The Enterprise
Manager Data Collector Setup wizard appears.
4 In the Data Source Type drop-down menu, select MySQL 5.0/5.1, then click Next. The
Manual Steps required dialog box appears.
5 Click Yes. The Activate Enterprise Manager License page appears.

over Internet.
18
7 Specify the MySQL database information.

a In the Server field, enter the host name or IP address of the server on which the
database is installed.
b In the Port field, enter the TCP port that was configured during the database
TCP/IP setup. The default for MySQL is 3306.
c
In the Username/Password fields, enter the username and password for a user
defined in the database that has administrator rights to create databases and
database users. The Data Collector uses this information to create a database user
named compmsauser.
d (Optional) To specify a password for the compmsauser database user, select Use
Custom Password, then type a password in the EM DB User Password field. If you
do not specify a password, a 13-character default password is used.
e Click Next. Enterprise Manager attempts to communicate with the database server.
If a communication error appears, verify the database information, verify that

Enterprise Manager has connectivity to the database server, and make sure that
the database server allows remote connections.
If a user creation error appears and the database server was previously used to
store Enterprise Manager data, delete the database user named compmsauser
and the database named compmsadb, and then try again.
If Enterprise Manager is able to communicate with the database server, the

SMI-S Server Properties page appears.

properties.
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19

c

20
Dell Compellent
21
Configure the Data Collector to Use the Embedded Database

Perform this task if you want the Data Collector to store data in an embedded database on
the local file system.
Note: The embedded database is not recommended for a production environment.

Note: If a firewall is enabled on the host computer, make sure inbound
connections are allowed on these ports.
c
In the Data Source Type drop-down menu, select File System.
e Click Next. A confirmation dialog box appears.
f
22
Click Yes. The Activate Enterprise Manager License page appears.

over Internet.
3 Configure where the Data Collector data is stored.

a If necessary, change the path where data is stored.
b Click Next. The SMI-S Server Properties page appears.
Dell Compellent
23

properties.

24

Dell Compellent
25
26
Installing and Configuring the Enterprise

Manager Client
Install the Client on a Windows computer and use it to connect to the Data Collector.
Contents
Install the Enterprise Manager Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Use the Client to Connect to the Data Collector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Add Storage Centers to Enterprise Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Next Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Install the Enterprise Manager Client

The Enterprise Manager Client is a Windows application that connects to the Data
Collector, allowing you to view and manage multiple Storage Centers. You can install the
client on the Data Collector server or a computer that has network connectivity to the Data
Collector server.
Prerequisites
The host computer must meet the requirements listed in Client Requirements on page 4.
Steps
1 In a web browser, go to the Enterprise Manager Data Collector Website. The default
location for the website is:
https://<emdc_hostname_ip>:<emdc_web_server_port>
Variable
Description
emdc_hostname_ip
Host name or IP address of the Data Collector server.
emdc_web_server_port
Web server port of the Data Collector server. The default port is 3033.
2 If a certificate warning appears, acknowledge the warning and continue.

3 Next to Client Installer, click Download to save the Enterprise Manager Client Installer
to your computer.
4 When the download is complete, double-click the downloaded file. A Security Warning
dialog box appears.
5 Click Run to start the installation. The InstallShield Wizard appears.
6 Use the wizard to install the Enterprise Manager Client.
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27
Chapter 4 Installing and Configuring the Enterprise Manager Client
Use the Client to Connect to the Data Collector

After the Enterprise Manager Client is installed, use it to connect to the Data Collector.
1 Start the Enterprise Manager Client application. The Enterprise Manager Client
appears.
2 Complete the following fields:
User Name: Enter the name of the Enterprise Manager user that was created during
Data Collector installation.
Password: Enter the password for the user.
Host/IP: Enter the host name or IP address of the server that hosts the Data Collector.
If the Data Collector and Client are installed on the same system, you can type
localhost instead.
Web Server Port: If you changed the Web Server Port during installation, enter the
updated port.
Note: Do not select the Use Windows Credentials check box at this time. To use
this feature, the Data collector must be configured for Active Directory and
Kerberos.
3 Click Log In. The Client connects to the Data Collector and displays the Storage (SAN/
NAS) view.
28
Add Storage Centers to Enterprise Manager
Add Storage Centers to Enterprise Manager

Use the Client to add the Storage Centers that you want to centrally manage.
Prerequisites
You must have the user name and password for a Storage Center user account.
The first time a Storage Center is added to Enterprise Manager, you must specify a
Storage Center user account that has the Administrator privilege. When the Storage
Center is subsequently added for other Enterprise Manager users, you can specify
Storage Center user accounts any privilege level.
If your Enterprise Manger user account has the Reporter privilege, you must specify
a Storage Center user account that has the Reporter privilege.
The Enterprise Manager Data Collector must have connectivity to the Storage Center
management interface.
The Storage Center certificate must contain the host name or management IP address
that is used to add the Storage Center to Enterprise Manager. For instructions on
regenerating an SSL certificate, see the Storage Center Administrators Guide.
Steps
1 In the Enterprise Manager Client, click Add Storage Center. The Add Storage Center
dialog box appears.
Note: If one or more Storage Centers are associated with other Enterprise
Manager users, the dialog box allows you to select an existing Storage Center or
add a new Storage Center.
2 Enter Storage Center logon information.
Host Name: Enter the host name or IP address of a Storage Center controller. For a
dual-controller Storage Center, enter the IP address or host name of the management
controller.
User Name and Password: Enter the user name and password for a Storage Center
user.
Note: If you specify a Storage Center user with the Reporter or Volume
Manager privilege, access to the Storage Center from Enterprise Manager is
restricted based on the privilege and user group(s) assigned to the Storage
Center user.
Folder: Select the parent folder for the Storage Center.
3 (Optional) Configure the Storage Center to use settings applied to another Storage
Center by selecting the Inherit settings from existing Storage Center check box. If this
check box is selected, after the wizard closes the Inherit Settings wizard appears.
4 Click Finish.
Dell Compellent
If the Inherit settings from existing Storage Center check box was not selected, the
Storage Center is added to Enterprise Manager.
If the Inherit settings from existing Storage Center check box was selected, the
Inherit Settings dialog box appears.
29
Chapter 4 Installing and Configuring the Enterprise Manager Client
5 (Inherit settings only) Choose the Storage Center settings to inherit.

a Select the Storage Center from which you want to inherit settings, then click Next.
The wizard advances to the next page.
b Select the check box for each category of settings that you want to inherit. For user
interface reference information, click Help.
c
When you are done, click Finish.
If passwords are not configured for the Phone Home proxy, Secure Console
proxy, or SMTP server, the dialog box closes.
If a password for the Phone Home proxy, Secure Console proxy, or SMTP server
is configured, you are prompted to re-enter the required password(s).
d Enter the required password(s) to complete the wizard.
Next Steps
After installation is complete, perform basic tasks to configure Enterprise Manager for your
environment. These tasks are configuration dependent so some might not apply to your
site.
See the Enterprise Manager Administrators Guide for detailed configuration instructions,
including how to:
30
Add Enterprise Manager users.
Configure the Data Collector to authenticate Enterprise Manager users using an Active
Directory or OpenLDAP directory service.
Add Storage Center volumes.
Add servers to Storage Centers.
Add FluidFS clusters to Enterprise Manager.
Configure email notifications.
Set up remote Storage Centers and QoS.
Configure replications and Live Volumes.
Predefine your disaster recovery plan.
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Enterprise Manager

Enterprise Manager 6.4 Installation Guide

Initial release to support version 6.4.1.

Notes, Cautions, and Warnings

Copyright Notice and Trademarks

Contacting Dell Technical Support Services

1 Introduction to Enterprise Manager . . . . . . . . . . . . . . . . . . . . . . . . . . .

2 Planning and Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Choose a Data Storage Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

3 Installing and Configuring the Data Collector . . . . . . . . . . . . . . . . . . 11

4 Installing and Configuring the Enterprise Manager Client . . . . . . . 27

Enterprise Manager 6.4 Installation Guide

Enterprise Manager Installation Guide

Enterprise Manager Administrators Guide

Enterprise Manager Online Help

Enterprise Manager 6.4 Installation Guide

Introduction to Enterprise Manager

Chapter 1 Introduction to Enterprise Manager

Enterprise Manager Components

Service that gathers reporting data

Windows-based application that

Data Collector that is connected to the Optional

Service for Windows that allows

Dell Compellent Storage Center

Storage Center OS versions 5.06.4

Dell Compellent FS8600

FluidFS version 2.x

Microsoft System Center Virtual

Versions 2012 and 2012 SP1

VMware vCenter Site Recovery

Versions 5.0, 5.1, and 5.5

Enterprise Manager 6.4 Installation Guide

Software and Hardware Requirements

Software and Hardware Requirements

Data Collector Requirements

64-bit (x64) microprocessor with two or more cores

Microsoft .NET Framework 2.0

Internet Explorer 7, 8, and 9

One of the following:

Chapter 1 Introduction to Enterprise Manager

32-bit (x86) or 64-bit (x64) microprocessor

Java Runtime Environment (JRE) 1.6 or higher (1.6 Update 30 or higher

Internet Explorer 7, 8, and 9

Server Agent Requirements

32-bit (x86) or 64-bit (x64) microprocessor

Enterprise Manager 6.4 Installation Guide

Default Ports Used by Enterprise Manager

Default Ports Used by Enterprise Manager

Data Collector Ports

Receiving logs forwarded from Storage Centers

Web Server Port

Legacy Web Services

Communicating with the remote Data Collector

SMI-S over HTTP

Receiving unencrypted SMI-S communication

SMI-S over HTTPS

Receiving encrypted SMI-S communication

Sending email notifications

Communicating with managed Storage Centers and

Forwarding Storage Center logs to syslog servers

Microsoft SQL Server Connecting to an external Microsoft SQL Server

Connecting to an external MySQL database

Communicating with VMware servers

Server Agent Socket