How to update Firmware to Canon

imagePROGRAF Large Format Printers

Canon Singapore Pte Ltd

Registration No. 197903098R

1 HarbourFront Avenue #04-01 Keppel Bay Tower Singapore 098632

Tel : (65) 6799 8888 Fax : (65) 6799 8882

www.canon.com.sg www.canon-asia.com

Introduction
During the lifetime of an ImagePrograf Printer, firmware updates are normally available to
improve performance and functionality of the device. The purpose of this instruction guide is
to
provide simple instructions to update the Firmware and avoiding the need to request a
representative from a Service Provider to carryout the necessary work.
This guide shows two parts of the upgrade process.
1. Installation of the Firmware Update Tool.
2. Updating the Firmware to the Printer
Important Notes
Please refer to the Readme File for Minimum Installation Requirements
It is recommended to contact your Service Provider if you have any specific questions
relating to changes or updates to the Firmware version.
If you are unsure about installing or updating the firmware using the Firmware Update
Tool, advice must be sought from the Service Provider for the Printer.
If in the event of a technical issue arises as a result of uploading the Firmware, please
contact your Service Provider for further guidance.

Canon Singapore Pte Ltd

Registration No. 197903098R

1 HarbourFront Avenue #04-01 Keppel Bay Tower Singapore 098632

Tel : (65) 6799 8888 Fax : (65) 6799 8882

www.canon.com.sg www.canon-asia.com

Installing the GARO Firmware Update Tool

The first stage is to install the GARO Firmware Update tool.
Double click the file you have downloaded from the Canon Software Centre, you should have
something similar to that below. The exact file name will differ dependant on the model of
printer you are updating.

To extract the files double click the icon. This should bring up a window similar to that shown
below.

Here you can either browse to or type in a directory you would like all the files extracted to.
Once this is set, select Unzip.
Once all files are unzipped browse to the directory you specified.
In here you will find a folder entitled 1-FirmUpdateTool. Open this folder and double click
the setup icon.

This should start the install process.

Canon Singapore Pte Ltd

Registration No. 197903098R

1 HarbourFront Avenue #04-01 Keppel Bay Tower Singapore 098632

Tel : (65) 6799 8888 Fax : (65) 6799 8882

www.canon.com.sg www.canon-asia.com

When presented with the below window click Next >.

You should see a progress bar move across the screen to be presented with the following.

Canon Singapore Pte Ltd

Registration No. 197903098R

1 HarbourFront Avenue #04-01 Keppel Bay Tower Singapore 098632

Tel : (65) 6799 8888 Fax : (65) 6799 8882

www.canon.com.sg www.canon-asia.com

Click Finish. The tool is now installed.

The tool will install by default to the following directory.
C:\Program Files\Canon\GARO Firmware Update Tool

The Data directory is where the firmware files are stored.

Now installed, we must run up the tool.

Canon Singapore Pte Ltd

Registration No. 197903098R

1 HarbourFront Avenue #04-01 Keppel Bay Tower Singapore 098632

Tel : (65) 6799 8888 Fax : (65) 6799 8882

www.canon.com.sg www.canon-asia.com

Updating the Firmware to the Printer

NOTE: At this point please ensure your iPF is connected to your computer; either via network or
USB and it is On-Line.

You will find the newly installed tool in the start menu.
START > PROGRAMS > GARO FIRMWARE UPDATE TOOL.
Once there click on GARO Firmware Update Tool to run the application.
You should be presented with a search box, as shown below.

Once this search is complete the tool will open.

If your printer is connected and On-Line you should see a window similar to that above.
If you are connected via USB and cannot see your printer change the Printer to Display
drop down menu to Local. Then go to the View menu and select Refresh

Canon Singapore Pte Ltd

Registration No. 197903098R

1 HarbourFront Avenue #04-01 Keppel Bay Tower Singapore 098632

Tel : (65) 6799 8888 Fax : (65) 6799 8882

www.canon.com.sg www.canon-asia.com

Should you printer be on the network and you can not see it try to specify the IP search range.
This is done in the Printer menu, selecting Search Range.

Here you can type in a specific IP address and click on Add. Once added it should appear in
the IP Address to detect list.
You can then click OK to take you back to the tool.
Once there refresh the view to re-search for the printer.
Now we have our printer in the tool we must select it and update the firmware.

Click on the printer under Printer Name to highlight the printer you wish to update. If your
printer, as above, is Unregistered do not worry. This will not affect the update.
Once the printer is selected, check that the displayed Update Version is above that of the
Current Version.
Once you are happy the version of firmware is correct, click on the Firmware menu and select
Start Update.

Canon Singapore Pte Ltd

Registration No. 197903098R

1 HarbourFront Avenue #04-01 Keppel Bay Tower Singapore 098632

Tel : (65) 6799 8888 Fax : (65) 6799 8882

www.canon.com.sg www.canon-asia.com

The above box will appear to ask if you are ready to proceed. If you are then click Yes.
This will start the transfer process.
You should see a progress bar move across the machine. Do NOT disconnect the printer
from
the PC at this point.
Once transfer is complete you will be presented with the following dialog box.

Click OK.
The printer panel should now read Firmware Update Programing
Do not press any of the buttons on the printer. The printer should power cycle itself once the
firmware update has been written.
Once the printer has restarted, normal operations can be resumed.
It is recommended at this point that you visit the Canon Software Download Centre to ensure
that you have the latest GARO printer driver for your iPF.

Canon Singapore Pte Ltd

Registration No. 197903098R

1 HarbourFront Avenue #04-01 Keppel Bay Tower Singapore 098632

Tel : (65) 6799 8888 Fax : (65) 6799 8882

www.canon.com.sg www.canon-asia.com