AMADOR PEREZ JR.

2211 Dorman Court ● Katy, Texas 77494

281-394-2016 (home) ● 832-896-3013 (cell) ● amadorperez@sbcglobal.net

LOGISTICS MANAGER

Accomplished operations manager, logistical planner and supply chain specialist with 20 years of experience
elevating business and manufacturing operations in the global marketplace. Adept at increasing productivity and
profitability through process improvements and strategic planning. Skilled in forging and fostering business
relationships and negotiating contracts. Recognized ability for managing P&L, solving problems, developing
employees, and elevating customer satisfaction. Bilingual in English and Spanish. Areas of expertise:

Operations Management ● Global Logistics ● Sales Support ● Logistics and Distribution

Enterprise Resource Planning & Manufacturing Resource Planning ● Materials Planning ● P&L ● Budgets
Inventory Management ● RFID & Bar-Coding ● Distribution ● Transportation Management ● Purchasing
Contracts ● Negotiations ● Pricing ● Forecasting ● Relationship Building ● Vendor Management
Customs Compliance ● Safety Standards ● Training ● Problem Solving ● Process Improvements
Revenue Building ● Cost Savings ● Customer Service ● Team Leadership

PROFESSIONAL EXPERIENCE

THE SCOOTER STORE, New Braunfels, Texas ● 2009–Present

Sales & Service Representative: Responsible for generating sales and marketing opportunities. Educating,
informing, persuading and directing customers. Performing duties and tasks within the established sales and
marketing target zones. Ensuring requests from marketing responses are handled appropriately, accurately and
expeditiously. Recommending process improvements regarding cycle time gains and cost reductions. Using
spreadsheets, various company applications, databases, word processing or financial software to enter, edit and
retrieve data.

THE HOME DEPOT, San Antonio, Texas ● 2004–2008

Operations Manager – Logistics and Distribution: Directed the supply chain, transportation operations
management, and logistics of home improvement distribution branch facility. Managed financial operations,
facility P&L, budget and business analyses. Oversaw inventory control and reporting, including cycle counts,
quarterly and annual physical inventories, RFID, bar-coding, and bar-code labeling using WMS. Evaluated
supply chain life cycle. Met with staff to review KPIs, sales and purchase orders, safety metrics, and customer
service. Resolved problems with internal processes and trained staff on improving processes and elevating
customer service. Forged and fostered relationships with vendors, suppliers, and customers.
• Drove cost-effective supply chain efficiencies. Reduced delivery time to customers by 20%.

CITI GROUP, San Antonio, Texas ● 2003–2004

International Sales & Service Representative, Banking & Investment Products: Analyzed international
customers’ needs and interests to recommended banking products that aligned with their financial goals.
Investigated and resolved customer complaints. Authored reports on customer service satisfaction and voice of
the customer. Developed industry-wide relationships.
• Leveraged prior customer service experience to establish customer service behaviors and standards
within the organization.
• Improved operational efficiencies in the administration of sales and marketing contracts. Increased
annual sales 15%.
AMADOR PEREZ JR. ● Page 2 ● amadorperez@sbcglobal.net

TRISTAR CORPORATION, San Antonio, Texas ● 1994–2003

Senior Manager – International Logistics: (1996–2003): Negotiated, wrote, and managed supplier, and
customer contracts to support the manufacturing and distribution of products in Mexico, Latin America and other
global markets. Supported significant increases in demand by utilizing forecasting and project management tools
to administer all facets of supply chain analysis, global logistics contract manufacturing, and distribution within
the global marketplace. Facilitated enterprise resource planning (ERP) and manufacturing resource planning
(MRP). Developed and implemented customs compliance processes and order management policies. Ensured
compliance with US Customs regulations, documentation and EDI transactions on Export/Import shipments.
Oversaw P&L, budgets, sales forecasts, and sales goals. Trained and supervised employees and oversight of
multiple distribution facilities.
• Secured preferred contract pricing resulting in $1.7 million in savings.
• Introduced MTMS and WMS in branch warehouses and distribution centers.
Additional role with company as Operations Manager (1994–1996)

QUALITY BEVERAGE CO., Houston, Texas ● 1990–1994

Logistics Manager: Analyzed supply chains, global logistics, order management, forecasting, and management
information systems. Reported potential supply chain and logistics problems. Utilized WMS-AS400 to determine
product costs and inventory; collaborated with sales and marketing teams to set pricing. Enforced compliance
with government and customs regulations, safety rules, and DOT and OSHA policies. Negotiated contracts with
suppliers and vendors. Generated and monitored international orders using SAP system. Prepared, reviewed,
and processed requisitions and purchase orders. Tracked and documented shipments. Trained and supervised
staffs in purchasing, supply chain management, and logistics in multiple locations.
• Reduced overhead expenses by developing and executing JIT process improvements.
• Reduced backorders by improving sales forecasts.

EDUCATION
Master of Business Administration
University of Phoenix

Bachelor of Science in Business / Management

University of Phoenix

Additional professional development in Leadership & Management Best Practices