Beruflich Dokumente
Kultur Dokumente
Installation &
Configuration
Guide
Software Version 6.0.x
Outline
This document is a general installation guide for the Maxxess eFusion and eAXxess Version 6.0.x.
Software, and intended to assist the installer to get a system up and running.
Please keep in mind that there are several configuration options available and the Help files are written
to be useful in dealing with specific configurations and situations. There are also Application Notes
available on the Installation Media, CD/DVD and website to answer frequent hardware and software setup
questions.
The reader/installer is encouraged to review these technical references when looking into setting up or
modifying a system.
Page 2 of 35
Table of Contents
SOFTWARE MINIMUM REQUIREMENTS: ..............................................................................................................4
SOFTWARE INSTALLATION (WINDOWS 8 AND WINDOWS SERVER 2012): ....................................................5
DATABASE CREATION (WINDOWS 8 AND WINDOWS SERVER 2012):..............................................................8
SOFTWARE INSTALLATION (WINDOWS 7 AND WINDOWS SERVER 2008/2008 R2):.................................... 10
DATABASE CREATION (WINDOWS 7 AND WINDOWS SERVER 2008/2008 R2): ............................................. 13
INSTALLING ADDITIONAL CLIENTS: ................................................................................................................... 15
WORKSTATION SOFTWARE INSTALLATION (WINDOWS 8, WINDOWS SERVER 2012):............................ 16
WORKSTATION DATABASE CONNECTION (WINDOWS 8, WINDOWS SERVER 2012):................................ 17
WORKSTATION SOFTWARE INSTALLATION (WINDOWS 7, WINDOWS SERVER 2008/2008R2): .............. 19
WORKSTATION DATABASE CONNECTION (WINDOWS 7, WINDOWS SERVER 2008/2008R2): .................. 20
ADDING AREA CONTROLLERS: ............................................................................................................................. 22
ADDING PANELS TO THE AREA CONTROLLERS: .............................................................................................. 24
ADDING DOORS TO THE PANELS: ......................................................................................................................... 25
CONFIGURING THE PLANS WINDOW: ................................................................................................................. 26
SETTING THE DEFAULT PLAN FOR A WORKSTATION CLIENT..................................................................... 26
ADDING NEW DEVICES TO A PLAN ....................................................................................................................... 27
ADDING EXISTING DEVICES TO A PLAN ............................................................................................................. 27
CREATING SCHEDULES: .......................................................................................................................................... 28
ADDING ACCESS LEVELS: ....................................................................................................................................... 30
ACCESS LEVELS OPTIONS ...................................................................................................................................... 31
ADDING CARDHOLDERS: ........................................................................................................................................ 32
SECURITY CONSIDERATIONS ................................................................................................................................ 34
Page 3 of 35
Operating System:
Windows Server 2012 (x86/x64)
Windows 8 (x86/x64)
Windows Server 2008 R2
Windows Server 2008 (x86/x64)
Windows 7 (x86/x64)
CPU:
Minimum 2 cores recommended, more if available
Available memory:
In an x86 system, 3.2 GB (the maximum allowed)
In an x64 system, 4 GB recommended, more if available
Network connection:
100 Base-T/1000 Base-T recommended
Page 4 of 35
_________________________________________________________________________________
Note: The Setup application may be executed at any time to add or remove one or more features to the
system. Every time the Setup application is executed, it will check for existing features, and will
automatically check the boxes for the installed features. Any features that are initially checked will
be uninstalled if they are unchecked before clicking the Configure button.
e. From the Install workstation features window,
click the Release Notes button to review the
requirements as well as changes to the software for
this version. Once the Release Notes have been
reviewed, the window may be closed and the
installation may continue.
Note: The Help button may be used to pull up
information about the meaning of the icons in
the feature tree.
a. Select the Network Install option. This will add
the installation files to the path specified during the
installation process, thus allowing further
Workstations to be installed as needed from one
common location.
b. Select the Microsoft SQL Server 2012 option.
This will add the SQL Server Express database
engine to the current PC.
c. Select the Workstation option. This will add the Workstation components to the current PC.
Maxxess Systems, Inc.
Page 5 of 35
d. Select all applicable MultiPort Integrators required for the site. Any selected Integrators will be installed
on the current PC.
e. Select all applicable Optional Modules required for the site. Any selection Optional Modules will be
installed on the current PC.
f.
Select all applicable ViewPoint Integrators required for the site. Any selected ViewPoint Integrators will
be installed on the current PC. If ViewPoint Integrators are selected, be sure to also select the
ViewPoint option.
g. If there will be multiple workstations for this site, select the Network Install option. This will add the
installation files to the path specified during the installation process, thus allowing further Workstations
to be installed as needed from one common location.
h. Click Configure to install all of the selected options.
_________________________________________________________________________________
i.
_________________________________________________________________________________
a. The rest of the installation process will run automatically. Each option in the Feature Installation list
that was selected will be installed, and each option that was deselected will be uninstalled.
Note: Some ViewPoint Integrators may require manual intervention to complete the installation.
l.
Once the feature installation is complete, the Release Notes window will appear.
m. After the release notes have been reviewed and printed as desired, the window may be closed.
Page 6 of 35
n. The Workstation configured window will be presented next. This window will show the total number
of features that were installed, and uninstalled. It will also report the installation password which will be
required to perform an installation over the network.
Note:
Log the following information for later use when installing additional workstations.
Page 7 of 35
If the database will be located on a separate server, then the Database Administrator will probably be
involved with setting up the appropriate files and share info, which will then need to be entered into the
following window. In this type of situation it is recommended to contact Technical Support for guidance.
Database Name:
_________________________________________________________________________________
b. After any required changes have been made, click
Configure to create a blank database. The Create
database tables window will be presented next.
c. Click OK to proceed.
Page 8 of 35
d.
Note: If the Database setup window did not show The database was successfully configured, DO NOT proceed
as this would indicate that there was an issue during the configuration of the database. Please review the
location of the database as well as the user name and password being used to connect to the SQL server.
Contact Technical Support if that information has been verified and the problem still exists.
e. Click Done to complete the database creation.
_________________________________________________________________________________
f.
Note:
Note:
g.
h.
Page 9 of 35
_________________________________________________________________________________
Note: The Setup application may be executed at any time to add or remove one or more features to the
system. Every time the Setup application is executed, it will check for existing features, and will
automatically check the boxes for the installed features. Any features that are initially checked will
be uninstalled if they are unchecked before clicking the Configure button.
e. From the Install workstation features window, click the
Release Notes button to review the requirements as well
as changes to the software for this version. Once the
Release Notes have been reviewed, the window may be
closed and the installation may continue.
Note: The Help button may be used to pull up information
about the meaning of the icons in the feature tree.
f.
Page 10 of 35
i.
Select the Workstation option. This will add the Workstation components to the current PC.
j.
Select all applicable MultiPort Integrators required for the site. Any selected Integrators will be installed
on the current PC.
k. Select all applicable Optional Modules required for the site. Any selection Optional Modules will be
installed on the current PC.
l.
Select all applicable ViewPoint Integrators required for the site. Any selected ViewPoint Integrators will
be installed on the current PC.
m. If there will be multiple workstations for this site, select the Network Install option. This will add the
installation files to the path specified during the installation process, thus allowing further Workstations
to be installed as needed from one common location.
n. Click Configure to install all of the selected options.
_________________________________________________________________________________
o. If the Network Install option was selected, the
Create network installation folder for additional
Workstations window will appear.
Note: The default folder is usually the desired location.
p. Click Next once the desired installation folder is
selected.
__________________________________________________________________________________
q. The Copy Workstation Files window will appear, unless the
desired location for the Network Install already exists. If it does
appear, click Yes to continue.
_________________________________________________________________________________
b. The rest of the installation process will run automatically. Each option in the Feature Installation list
that was selected will be installed, and each option that was deselected will be uninstalled.
Note: Some ViewPoint Integrators may require manual intervention to complete the installation.
r.
Once the feature installation is complete, the Release Notes window will appear.
s. After the release notes have been reviewed and printed as desired, the window may be closed.
Page 11 of 35
t.
Note:
The Workstation configured window will be presented next. This window will show the total number
of features that were installed, and uninstalled. It will also report the installation password which will be
required to perform an installation over the network.
When the Network Install feature is not
installed, the password shown will be
question marks, this is expected behavior.
Log the following information for later use when installing additional workstations.
Page 12 of 35
If the database will be located on a separate server, then the Database Administrator will probably be
involved with setting up the appropriate files and share info, which will then need to be entered into the
following window. In this type of situation it is recommended to contact Technical Support for guidance.
Database Name:
_________________________________________________________________________________
d. The Create database tables window will be presented
next.
e. Click OK to proceed.
Page 13 of 35
f.
Note: If the Database setup window did not show The database was successfully configured DO NOT proceed
as this would indicate that there was an issue during the configuration of the database. Please review the
location of the database as well as the user name and password being used to connect to the SQL server.
Contact Technical Support if that information has been verified and the problem still exists.
g. Click Done to complete the database creation.
_________________________________________________________________________________
h. The Configure MultiPort Communication
Module window will be presented.
Note:
Note:
i.
j.
Page 14 of 35
To install additional client workstations, a folder must be temporarily shared on the server. The folder to be shared
is the Network Install folder (mentioned in the Software Installation section). The default Network Install
location is C:\AXxess.
Optionally, clients may be installed using the installation media as described in the Software Installation section if a
network install is not desired.
Note: When installing additional client workstations from the installation media instead of the network install
folder, the installation process will more closely resemble the previous sections. Also, note that the database
configuration will have to be entered manually for each workstation.
When installing from the network install, the installation process will resemble the following sections, and
the database configuration will typically default to the desired settings.
Note: Please be sure to perform the configuration on the Database Setup page listed below for each client
regardless of the install being done via the installation media or over the network.
b.
Use Windows to share the network installation folder out with read permissions for all users that will need to install
the client workstation software.
Note: For each client workstation, follow the directions for the operating system of the client computer.
Page 15 of 35
j.
Page 16 of 35
Note: Some ViewPoint Integrators may require manual intervention to complete the installation.
k. Once the feature installation is complete, the Release Notes window will appear.
l.
After the release notes have been reviewed and printed as desired, the window may be closed.
If the workstation was installed from the installation media, then the default options in the Database setup
screen will need to be altered. The settings logged earlier should be used to enter the correct data so that
the database connection may be created.
If the network installation share was used, then the default
settings will likely be correct, and should not need to be
altered.
Page 17 of 35
c.
Note: If the Database setup window did not show The database was successfully configured DO NOT proceed
as this would indicate that there was an issue during the configuration of the database. Please review the
location of the database as well as the user name and password being used to connect to the SQL server.
Contact Technical Support if that information has been verified and the problem still exists.
d. Click Done to complete the database creation.
e. The Configure MultiPort Communication
Module window will be presented.
Note:
Note:
f.
The Multiport may be installed at this time by clicking the Install button.
g.
Page 18 of 35
j.
Page 19 of 35
l.
The installation process will run automatically. Each option in the Feature Installation list that was
selected will be installed, and each option that was deselected will be uninstalled.
Note: Some ViewPoint Integrators may require manual intervention to complete the installation.
Note: During the installation, some features may report that a restart is
required to complete the installation process. In those cases, it is
recommended that the installer click No, then reboot the system
after all of the installation and database configuration is complete.
m. Once the feature installation is complete, the Release Notes window will appear.
n. After the release notes have been reviewed and printed as desired, the window may be closed.
o. The Workstation configured window will be presented next.
This window will show the total number of features that were
installed, and uninstalled.
p. Click OK to proceed to the database configuration page of
the setup application.
__________________________________________________________________________________
Page 20 of 35
j.
Note: If the Database setup window did not show The database was successfully configured DO NOT proceed
as this would indicate that there was an issue during the configuration of the database. Please review the
location of the database as well as the user name and password being used to connect to the SQL server.
Contact Technical Support if that information has been verified and the problem still exists.
k. Click Done to complete the database creation.
l.
Note:
Note:
m. The Multiport may be installed at this time by clicking the Install button.
n.
Page 21 of 35
Note: Prior to the hardware being installed, it is a good idea to secure enough static IP addresses to manage all
hardware that will require static IP address.
Note: During the configuration, the contextual help should be consulted for more detailed information about a
specific item. Each configuration screen has a Help button that will pull up the online help and present
the help page for the current configuration screen.
Note: For eRAM and NetEDGE units, the IP address needs to be programmed into the units via the Area
Controller Configuration Utility. Please refer to the eRAM or NetEDGE user manual for detailed
instructions.
Note: For eMAX Controllers, the IP is set through the web browser. Please refer to the manual for detailed
instructions.
1.
The Area Controllers screen is opened from the Configuration, Devices, Area Controllers menu.
.
2.
3.
4.
Enter the Name of Computer with MultiPort that the Area Controller module will be connected to. This will default to the
name of the PC adding the area controller. The Browse button may be used to select another PC if desired.
5.
Select the Module Address normally from 0 to 99. Every Area Controller module connected to the same computer must
have a unique module number.
6.
Select the Type of Area Controller interface from the drop-down menu.
Page 22 of 35
7.
Click the Configure button on the right to set the controllers TCP/IP address, like the example below.
8.
9.
Page 23 of 35
The Panel configuration tab may be opened from the Configuration, Devices, Panels menu option, or by selecting the
Panels tab from an open Configuration screen.
2.
In the Panels menu, click the New button to add the panel.
3.
Type in a name for the Panel (it is usually a good idea to make it descriptive, so that it makes sense later).
4.
From the Module: drop-down, choose the Area Controller it will connect to or is a part of.
5.
The Panel setting is the address of the panel. The Panel address set here must match the address set on the panel .
Note: The Onboard panels for the eMAX-EP1502 and eMAX-EP1501 are respectively EP1502 or EP1501 panel
types.
Note: If the Module is not selected (or is an eRAM), then the Type drop-down list may only show
BLP and I/P Module.
7.
8.
If desired, check () the Add Points check box. If checked, the software will automatically add the definitions of each
Card Reader, Sensor, and Output that is applicable to the type of panel being configured.
9.
Note: The Plan Design window offers an alternate method for entering Panels, Doors, Sensors and Outputs into
the database. (see Configuring the Plans Window section for details).
Page 24 of 35
The Doors configuration tab may be opened from the Configuration, Devices, Doors menu option, or by selecting the
Doors tab from an open Configuration screen.
2.
If the Add Points check box was checked when adding the Panel, then the applicable Doors for that Panel will be already
defined in the Doors Configuration. If Doors were not automatically added, continue with this process. However, even the
Doors were automatically added, the configuration parameters can still be modified with this process.
3.
4.
Type in a name for the Door (it is usually a good idea to make it descriptive, so that it easy to find). In addition if there are
multiple buildings with doors, it may be desirable to abbreviate the building or location of the door such as NWB-Front
Door versus SWB-Front Door. NWB would be North West Building and SWB would be the South West building.
5.
From the Panel: drop-down, choose the Panel the door connects to.
6.
From the Door: option, choose door 1 or door 2 (if a door two exists for that panel).
7.
The Address should automatically fill in, if it does not look correct, re-select the Panel from the drop-down.
The address field has the following data {Computer name}.{Area controller address}.{Panel address}.{Point address}.
For the example above, the {Computer name} is SECURITY, the {Area controller address} is R1, the {Panel address}
is 0, and the {Point address} is 1; this would be valid for an area controller number 1 with panel 0 and Door 1 on the
SECURITY MultiPort.
8.
The Show Picture: drop-down is used to select what condition will cause a badge read to show the cardholder picture in
the Desktop Picture window or in the Pictures ViewPoint integrator. Valid options are Never, Always, and Denied
access.
9.
To change the configuration of a door from the default configuration to a custom configuration, click the Configure
button and make the changes.
10. Click the Save button and Close button to finish entering the door.
Page 25 of 35
Right click on the desktop plan window, then click properties, under the Desktop Properties tab the Plans item will
be expanded. In the list of items there will be a Default plan line item. Click on it and there will be a drop-down
menu where the desired plan can be chosen.
Note: Additional floor plans can be added to the list via the Resource Manager (located under the Tools option
on the desktop).
2.
3.
Click OK which will close the window and show the selected plan on the desktop.
Page 26 of 35
From the desktop toolbar, click the Design button to enter Design Mode, then right click in the Plan area.
2.
Hover the mouse over New and select a device to add from the menu that appears.
3.
Enter the appropriate information and then click Save. The icon will appear on the map.
4.
Place the icon in the desired spot, then repeat for the next device or de-select the Design button on top to exit
Design Mode.
Go to Configuration and select the tab for the device to be added to a plan.
2.
Select the specific device to add to the plan and click the Configure button
3.
Page 27 of 35
4.
Click the plan drop-down on the right to select the desired plan for the device.
5.
Click the area on the plan where the icon is to be displayed then click the OK button.
6.
Click the Save button and click the Close button to finish the icon placement.
Creating Schedules:
Schedules are very useful for defining specific times in which an area or access level will be active. Usually a good
example of this is having the front door unlock during business hours or allowing certain employees access to various
areas within a specific time frame.
1.
2.
Click the New button and enter a name for the schedule (usually a descriptive name is helpful).
3.
Page 28 of 35
4.
Hold the left mouse button down and drag across the times and days for that schedule to appear.
5.
6.
Note: To schedule an event to happen only once, check the One time events check box. This will expand the
schedule window to show the one time schedules. The one time events option is only applicable on eMAX
and eRAM/netEDGE area controllers.
Page 29 of 35
The Access Levels menu is opened from the Personnel option on the Desktop menu bar.
2.
Click New and add a name (usually descriptive as to what doors and schedules are assigned to the access level).
3.
Select the desired door(s), Door Groups, Elevator Groups, and/or Elevator Levels (Points) for the level.
4.
Note: An access level may include any number of points. Each point may have a unique schedule. Cardholder
may have multiple levels when using eMAX, eRAM and netEDGE hardware.
Note: When using multiple levels for cardholders, it is important to ensure that the same point is not assigned
through more than one level for each cardholder. For example, if a point is assigned as 24 hour on one
access level and as 8 to 5 on another access level, the cardholder may be granted access when it is
expected that they would not.
5.
6. To create more levels, repeat steps 1 through 5 each time a level is to be added.
Caution:
If doors and door groups are used together in access levels, it is possible to duplicate information.
For example, the front door is part of the External Doors door group. If an access level is
assigned both the door and the door group, redundant commands are generated. In addition,
conflicting results may occur if the schedules are not the same for each one.
Note: Elevator control on eRAM hardware must be configured in a primary access level for each
cardholder. This access level is set in the Level: box on the default Cardholders template.
Page 30 of 35
1.
From the Access Levels screen, click Options to open the screen.
2.
Enter the site codes for the badges that will be used on site.
Note: If eMAX hardware is used, and there are multiple site codes for the site, the badge formats file will
have to be edited manually to add the additional site codes. Please contact technical support for
assistance with this.
Page 31 of 35
Adding Cardholders:
The cardholder database not only contains information about each cardholder, but it also ties together the badge numbers,
access levels, and cardholder status for setting up access control. The default data entry form allows complete setup for
access control. In addition, it can be completely customized in the Template Design menu. Refer to the Desktop online
Help for details regarding template and badge design.
1.
The template for adding/editing cardholders opened from Personnel on the Desktop menu bar.
Note: The Visitor and Contractor screens are similar to the Cardholder screen but some fields differ.
2.
Select the General access tab and Click the New button.
3.
Enter in the persons name, badge number, level and status. (These are the required fields for access control)
4.
The Access Levels tab may be used for eMAX and eRAM/netEDGE hardware to assign multiple access levels to
a single cardholder.
Page 32 of 35
5.
Note: The default template is designed to be a general starting point. Some fields may not be desired for a specific
site, and they may be removed or new fields may be added to templates to allow the desired data to be
collected. Please refer to the Help files for more information.
Note: The default template has helpful tool tips that will pop up when hovering over any of the fields. These tips
give general information about the purpose for each field.
Page 33 of 35
Security Considerations
A security system must be secured once installed. The security components and software all use default user and
passwords to simplify the installation. It is necessary that the user name and passwords be changed once the system
is configured and is ready to be passed over to the end user.
o
Area Controllers - Refer to the area controller manual to change the password per area controller. Do not lose
this password as there isnt a method to recover a lost password in the field and the unit will have to be
replaced if the password is lost.
Panel These devices are typically connected via a dedicated communication cable with limited access.
Because of this, they do not have a user name and password.
Database The default user name is MaxxessUser and the default password is letmein. After the
installation, the software includes an option to change the database password. Warning: DO not lose this
password since it is not possible to recover it. It is suggested having the DBA involved.
Database The system administrator or sa password for the included SQL Server Express installation is
DB2axxess (or axxess in versions prior to 5.4). After the installation, the software includes an option to
change the sa password. Warning: DO not lose this password since it is not possible to recover it. It is
suggested having the DBA involved.
Software user login. The software installs with a System Master administrator account, and the password for
this account is set to _None. While set to _None, user login is not required. It is necessary that the system
master password be set. It is highly recommended that Strong passwords be used. See the online Help for
Strong Passwords and the option to require strong passwords. Once the System Master password is set, the
user may continue to add new operator passwords with different permissions as desired.
By default, all encryption is off; this is to simplify the installation process. Once the system is configured and
operating normally, it is important to enable encryption.
o
Module encryption this encryption mode is enabled in the status links menu option. Simply check the
encryption box and restart all the modules (MultiPort, MultiPort Manager, and Desktop) on all clients. Once
encryption is enabled and active, a lock icon will appear in the lower right of the Desktop and MultiPort
Manager windows.
Area Controller and Panel encryption this encryption is turned on by enabling encryption for each area
controller individually. This is done in the Area Controller tab in the Configure section. Check the Enable
Encryption check box. Warning: if the encryption option is turned off for an Area Controller, it is
necessary to hard reset the Area Controller and initialize to bring it back online. The Panels connected to
the Area Controller will automatically be set for encryption.
Firewall settings need to be configured to allow the Multiport service to run on port 1705.
eMAX-EP
Port 80 for configuration.
Port 3001 for default communication from MultiPort (this port is configurable).
It is recommended that the security system be setup on a Virtual LAN. A private physical LAN is ideal. These
methods of isolating the security network help reduce the possibility of the network communications being hacked
and can reduce to exposure to harmful applications (virus, malware, Trojans, etc.).
Make sure each IP device (such as Area Controllers) has a unique and static IP address assigned to it.
Page 34 of 35
Page 35 of 35