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Tivo li ® IBM Tivoli Monitoring Version 6.2.2 Fix Pack 2 (Revised June 2010) Administrator's
Tivo li ®
Tivo li ®

IBM Tivoli Monitoring

Version 6.2.2 Fix Pack 2 (Revised June 2010)

Administrator's Guide

SC32-9408-03

Tivo li ® IBM Tivoli Monitoring Version 6.2.2 Fix Pack 2 (Revised June 2010) Administrator's
Tivo li ®
Tivo li ®

IBM Tivoli Monitoring

Version 6.2.2 Fix Pack 2 (Revised June 2010)

Administrator's Guide

SC32-9408-03

Note Before using this information and the product it supports, read the information in “Notices”

Note Before using this information and the product it supports, read the information in “Notices” on page 389.

Note Before using this information and the product it supports, read the information in “Notices” on

June 2010

This edition applies to version 6, release 2, modification 2, fix pack 2 of IBM Tivoli Monitoring (product number 5724-C04 ) and to all subsequent releases and modifications until otherwise indicated in new editions.

© Copyright IBM Corporation 2005, 2010. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Contents

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About this guide

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Chapter 1. Introduction

New in this release .

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New in Version 6.2.2 Fix Pack 1

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New in Version 6.2.2

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New in Version 6.2.1

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New in Version 6.2.0 .

IBM Tivoli Monitoring family of products .

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Tivoli Management Services components .

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Tivoli Enterprise Portal client

. Desktop, Browser, and Java Web Start clients .

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Historical data collection

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System administrator tasks .

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Chapter 2. Preparing your Tivoli Enterprise Portal environment

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Browser client

. Java runtime environment (JRE) versions

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. Allocating additional memory for the applet .

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. Internet Explorer security settings . Windows write and delete privileges .

First time logon

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. Adding your company logo and URL .

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Starting the Tivoli Enterprise Portal client .

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Using Web Start to download and run the desktop

 

client

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. Enabling tracing for the JRE .

. Downloading and running the desktop client .

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. Installing the IBM JRE

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Manually creating a shortcut for the Web Start

 

client

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Starting the desktop client on another portal server

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Starting the browser client on another portal server Specifying the browser used for Launch Application

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and for online help .

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Add operating platforms to the Navigator view .

 

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Secure Socket Layer transmissions

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Enabling TIP Web Service for Tivoli Integrated

 

Portal charts

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Setting the environment variable when the hub is

on a z/OS system

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Tivoli Enterprise Portal Server configuration settings 44

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Editing the portal server environment file .

 

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Portal server environment variables

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Pruning events on the portal server database .

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Controlling the size of event attachments .

 

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Controlling the number of logon attempts .

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Duper process for optimizing situations

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Enabling FIPS for the Tivoli Enterprise Portal

 

Server .

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Chapter 4. Setting up asymmetric

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encryption .

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Setting the JRE for GSKit and starting Key Manager 53

Creating a new key database

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Creating a new public-private key pair and

 

certificate request

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Using a temporary self-signed certificate

 

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Receiving the CA-signed certificate

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Saving the password to a stash file

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Chapter 5. Enabling user authentication 57

User authentication through the hub monitoring .

server .

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Prerequisites for configuring authentication on

the hub monitoring server

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Configuration procedure .

Ldapsearch for LDAP information .

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User authentication through the portal server . Prerequisites for configuring authentication on

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the portal server

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About single sign-on

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Using Manage Tivoli Monitoring Services to configure the portal server for LDAP

authentication

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Using the Linux or UNIX command line to configure the portal server for LDAP

authentication

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. TEPS/e administration console .

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Mapping Tivoli Enterprise Portal user IDs to

LDAP distinguished names

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Importing and exporting LTPA keys .

Reconfiguring the browser client for SSO

Tivoli Enterprise Portal distinguished names .

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Migrating authentication from the monitoring server

 

to the portal server

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Chapter 3. Editing the portal configuration settings

 

35

Chapter 6. User administration

 

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Tivoli Enterprise Portal client configuration settings

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Administer Users .

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Users and User Groups

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Editing the client parameters Portal client parameter list

. Enabling the HTTP proxy server .

Setting application properties for Linux and

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Permissions .

. Navigator views .

Applications .

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UNIX systems

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. Member Of and Members

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Managing user IDs .

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Deleted or cleared sampled situation events .

 

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Adding a user ID

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Customizing the OMNIbus configuration

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Viewing and editing a user ID .

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Editing the Event Integration Facility configuration 129

Removing a user ID

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Specifying situation events that send an OMNIbus

Default user Managing user groups

Viewing user group memberships .

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. Customizing the event message .

event .

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Adding a user group .

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Chapter 9. Configuring connectors for

Reviewing and editing a user group .

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the common event console

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Removing a user group . Notes on user administration

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Common Event Console Configuration window

 

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. Troubleshooting logon error messages

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Chapter 7. Situation event integration

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ITM Connector tab TEC Connector tab

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. Names of Extra Columns tab .

. OMNIbus Connector tab

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with Tivoli Enterprise Console

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. Best practices for using event synchronization

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Default mapping of situation events to Tivoli

 

Troubleshooting problems with connection to Tivoli

Enterprise Console events

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Enterprise Console server on Linux systems .

 

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Expanding a generic event message situation

description

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Chapter 10. Maintaining monitoring

 

. Generic mapping for agent specific slots .

Assigning severity for Tivoli Enterprise Console

events .

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agents

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Adding an agent through the Tivoli Enterprise

Portal .

 

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. Localizing message slots

Situation event statuses and Tivoli Enterprise

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Configuring an agent through the Tivoli Enterprise

Portal .

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Console event generation .

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Synchronizing situation events

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Starting, stopping, and recycling an agent through

the Tivoli Enterprise Portal .

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Checking the Tivoli Enterprise Console event

 

Updating agents .

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cache .

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Updating an agent through the Tivoli Enterprise

 
 

Portal .

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Changing the configuration of the event synchronization on the event server

Defining additional monitoring servers for the

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Closing sampled events .

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Updating an agent through the command-line

interface .

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event synchronization on the event server

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Removing an agent through the Tivoli Enterprise

Portal .

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Changing rule set parameters for the omegamon.rls

rule set file .

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Changing the monitoring server an agent connects

to

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Tuning considerations

Using the Rules Check utility .

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Editing the Event Integration Facility configuration

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Chapter 11. Agent Management

 

Specifying EIF forwarding for a situation event .

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Services

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149

Customizing the event message

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Features of the Tivoli Agent Management Services

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Updating the XML used by the MCS Attribute

 

Tivoli Agent Management Services installation and

Service

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configuration

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Displaying events from the Universal Agent on the

Monitoring the availability of agents .

 

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Tivoli Enterprise Console

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Managing the agent manually

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Using the NetView console through the Tivoli

 

Enterprise Console event viewer

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Chapter 12. Agent autonomy

157

 

Autonomous capabilities

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Chapter 8. Situation event integration with Tivoli Netcool/OMNIbus

 

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Environment variables for autonomous behavior

Situation limitations .

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Default mapping of situation events to OMNIbus

. UTF-8 encoded XML files .

Configuring Agent Management Services on Tivoli

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alerts .

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Expanding the description of a generic event

message situation

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System Monitor Agents .

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Private situations .

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Generic mapping for agent specific slots .

 

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Private situation operation

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Localizing alert summaries

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Private situation XML specification .

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Synchronizing situation events

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Exported enterprise situation XML specification 180

 

Private situation examples

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. 126

Private history

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Changing the configuration of the event synchronization on the event server

. Defining additional monitoring servers for the

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Situation override XML specification

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event synchronization on the

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SNMP alerts

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. Trap configuration XML specification

SNMP alert configuration

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What to do when the short-term history file

directory size reaches its limit .

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MIB for SNMP alerts and agent emits .

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Tivoli Data Warehouse and short-term history

OMNIbus configuration for SNMP .

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configuration

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EIF events

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. EIF event mapping XML specification .

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. EIF event configuration .

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Summarization and pruning configuration . About the summarization and pruning agent Best practices for summarization and pruning

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attribute groups

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303

306

EIF event destination configuration XML

Summarized and pruned data availability

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. Common slots for EIF emitted events .

EIF life cycle event

specification

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Configuring summarization and pruning for

Changing global configuration settings .

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. EIF heartbeat event .

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How to disable the Summarization and Pruning

Master reset event Agent Service Interface .

Starting the Agent Service Interface .

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. Error logging for stored data .

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. Collecting Agent Operations Log history .

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agent .

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Access Authorization Group Profile .

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Converting short-term history files to delimited flat

Agent Service Interface - Agent Information .

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files

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Agent Service Interface - Situations .

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Converting history files to delimited flat files on

Agent Service Interface - History

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Windows systems

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Agent Service Interface - Queries

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Converting history files to delimited flat files on

Agent Service Interface - Service Interface

an i5/OS system

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Request .

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Converting history files to delimited flat files on

 

UNIX Systems

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Chapter 13. Centralized Configuration

255

Converting history files to delimited flat files on

Centralized Configuration overview Centralized Configuration design

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. 257

HP NonStop Kernel Systems .

Converting history files to delimited flat files on

z/OS systems

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267

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Configuration load list XML specification .

Configuration load list keyword substitution

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Environment variables in the configuration load

list .

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. 268

Chapter 15. Tivoli Common Reporting

Tivoli Common Reporting overview .

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327

. 327

. Bootstrap configuration load list .

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Prerequisites for Tivoli Common Reporting

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Environment variables for Centralized

Upgrading from a previous version .

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. 329

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Enable password encryption in configuration files

Configuration

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on z/OS .

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. 273

. Importing and running Cognos reports Creating shared dimensions tables and

Limitations

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. 330

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. Centralized Configuration sample setup

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populating the time dimensions table

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Centralized Configuration startup

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. 278

Creating and populating the resource dimension

Initiating Centralized Configuration with agent

table .

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. 333

environment variables

Initiating Centralized Configuration with a load

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Connecting to the Tivoli Data Warehouse using

the database client over ODBC

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list file .

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. 280

. Installing and running IBM Cognos reports .

. 336

Initiating Centralized Configuration with a

Importing and running BIRT reports

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. 337

service interface request .

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. 283

Ensure that historical reporting is enabled

. 337

Agent autonomy on z/OS .

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. 285

Import a BIRT report package .

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. 338

 

Configure the data source

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. 339

Chapter 14. Managing historical data 287

Generate a sample BIRT report

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. 340

About historical data collection

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. 287

Chapter 16. Replicating the Tivoli

 

Historical data collection configuration

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. 289

Changing the directory for short-term history files 293

Enterprise Portal Server database

343

Performance impact of historical data requests Impact of large amounts of historical data on

 

293

. Requests for historical data from large tables

the monitoring server or agent

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. 294

295

Scheduling the warehousing of historical data

295

Using a data mart to improve long or complex

queries

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Conversion process for using delimited flat files Estimating space required to hold historical data

298

. Limiting the growth of short-term history files

tables .

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299

Understanding the Tivoli Enterprise Portal Server

. Running the migrate-export script

database

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. Running the migrate-import script .

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Running migrate-import from source Windows

to target Windows

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. 345

Running migrate-import from source Windows

to target Linux or UNIX .

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. 346

Running migrate-import from source Linux or

UNIX to target Windows

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. 347

Running migrate-import from source Linux or

UNIX to target Linux or UNIX

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. 348

Appendix A. Tivoli Enterprise Monitoring Web Services

Configuring Tivoli Monitoring Web Services (SOAP

349

Server)

. Defining hubs .

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. 349

. 349

Adding users .

Configuring IBM Tivoli Monitoring Web

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. 351

Services (SOAP Server) on UNIX and Linux

 

systems .

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. 351

Tuning SOAP transaction performance on AIX

systems .

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. 352

. About the SOAP client .

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.

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. 352

Using IBM Tivoli Monitoring Web services

.

.

. 353

User IDs .

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. 353

Starting the SOAP client and making a request .

. 353

Using your browser

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. 354

Using the SOAP client command-line utility

 

. Issuing SOAP requests as system commands

(kshsoap) .

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