Phillip J. Reid Jr.

5836 Retriever Rd. Richmond, Virginia 23237 804.402.8235

Phillip_Reid69@hotmail.com

CORE COMPETENCY
High impact and energetic Facilities Management (FM) and Office Services Specialist (OSS) with
extensive experience in vendor management and procurement. Advanced skills include:

• Cost analysis and planning • Local, regional and national facilities

management
• Building maintenance and • Contract negotiations and monitoring
security
• Call center management • Account reconciliation and budgeting
• Project Management • Building Engineering

PROFESSIONAL HIGHLIGHTS AND SPECIAL SKILLS

• Developed, monitored and evaluated multi-million dollar facilities
management contracts for 250 stores and four call centers
• Manage and maintain multi-million dollar facilities management
budget for operations spanning North America
• Produced 250K in savings for company through improved
procurement process
• Supervised call center operations supporting business activities in
multiple states
• Helped lead company’s “green” efforts by developing and
implementing a new recycling program
• Proficient use of budgeting and accounting software

PROFESSIONAL EXPERIENCE

Facilities Coordinator / T-Mobile USA June

2008 - February 2010
Richmond, VA
• Reconciled and maintained facilities budget
• Coordinated and managed office moves throughout the facility
• Managed space arrangements
• Managed and coordinated badge process for new badge system
• Coordinated and supervised service contractors
• Oversaw the security, use, maintenance, repair and effectiveness of
security systems
• Supervised contractors for outsourced electrical, plumbing, janitorial, and
other projects
• Reviewed, approved and processed invoices for payment
• Oversaw the scheduling of furniture and equipment maintenance and
repair
 • Conducted ergonomic evaluations of work stations
• Developed and coordinated office recycling program

Facilities Management /Senior Office Services Specialist March,

2004 - June 2008
SUNCOM Wireless
Richmond, VA
• Maintained and managed a four million dollar corporate facilities covering
250 satellite stores nationwide
• Maintained manage code and process vendor invoices for accounts
payable under FM guidelines
• Reconciled and maintained offices services budget
• Coordinated and managed office moves throughout the facility
• Maintained inventory and purchased office supplies as needed
• Reviewed and approve supply requisitions submitted by administrative
assistants through out the corporation, including 250 satellite sites
• Processed, created and assigned new hire badges
• Maintained ADT security system throughout the building
• Maintained office furniture, key assignments and requests
• Ensure cleaning staff completes and maintains office appearance
guidelines.
• Generated purchase order requests as needed
• Monitored, prepared and examined capital expenses budget
• Maintained origination files for current vendors
• Managed vendor invoice files
• Coordinated with off-site records management company to ensure timely
destruction and storage of sensitive documents
• Managed building repairs and renovations
• Reviewed, recruited and hired external vendors for various maintenance
and internal needs

Vendor Management Specialist May 1995 -

September 2003
General American Corporation
Glenn Allen, VA
• Handled various vendor, lender and customer issues as they occur
• Served as senior collections agent, senior recruiter and call center team
leader / supervisor
• Managed training and development needs of front line staff
• Assisted in the creation of the GAC Corporate Training Manual
• Recruited, hired and trained incoming attorneys, abstractors and
appraisers on the views of
• GAC and its customer first service’s and procedures
• Maintained a database of over 10,000 vendors
• Cut costs per transaction by $200,000 annually
• Assisted in creation of GAC Vendor Website.
 • Worked directly with the EVP and VP on vendor direction and facility issues
• Implemented “Priority 1 Customer Service” practice among the vendor
database

Senior Shipping And Receiving Clerk April

1993 - February 1995
NOLAND VRDCI
Richmond, VA
• Served as data entry specialist
• Completed internal and external invoicing
• Supervised automated inventory management

Tactical Telecommunications Center Operator October

1988 – April 1992
US Army 74-C
Fort Bragg, NC
• Prepared Allied Communications (ACP) and Joint Army and Air Force Publication
(JANAP) for review.
• Operated online and offline communications security equipment
• Maintained top secret security clearance
• Encrypted and Decrypted transmitting messages by way of operating signals
• Served as Senior Intelligence / Operations Specialist
• Certified as senior weapons specialist

EDUCATION AND PROFESSIONAL CERTIFICATIONS

IFMA - International Facilities Management Association 2009

FMP In Progress
Fayetteville Technical Academy 89-90
Fayetteville, NC
General Building Management / Maintenance
US Army Signal School 89-90
Fort Gordon, GA
Telecommunications Center Operations
US Army Survival Training 88-89
Fort Jackson, SC
Deer Park High School 83-87
Deer Park, NY
Thomas Dale High School 87-87
Chesterfield VA
-References available upon request-