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Additional Resources
This appendix contains a list of relevant Apple Support articles and recommended documents related
to the topic of each lesson. The Apple Support website is a free online resource containing the very latest technical information on all the Apple hardware and software products. You can check for new and
updated Apple Support articles at www.apple.com/support. We strongly encourage you to read the suggested documents and search the Apple Support website for answers to any problems you encounter.
A list of the most recently updated Apple Support articles can be found at this website:
http://support.apple.com/kb/index?page=articles
Lesson 1 Resources
About This Guide
There are no additional resources for this lesson.
Lesson 2 Resources
Install OS X Mavericks
Firmware and Startup
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2Additional Resources
HT2186, Dont install a version of Mac OS X earlier than what came with your Mac
HT5199, OS X: Installing OS X on an external volume
TS2986, OS X: Cannot install on a volume used by Time Machine for backups
TS3926, OS X Lion: Installer reports This disk cannot be used to start up your computer
HT4649, OS X: Some features of Mac OS X are not supported for the disk (volume name)
appears during installation
HT3258, OS X: About the incompatible software folder
HT5988, OS X Mavericks: Installer message, About Incompatible PowerPC Applications
URLs
Lesson 3 Resources
Setup and Configuration
Setup Assistant
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URLs
Lesson 4 Resources
OS X Recovery
OS X Recovery
Lesson 5 Resources
OS X Software Updates
Software Updates
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4Additional Resources
URLs
Lesson 6 Resources
User Accounts
User Account Management
Lesson 7 Resources
User Home Folders
User Home Folders
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Lesson 8 Resources
System Security
System Security
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6Additional Resources
Lesson 9 Resources
Keychain Management
Keychain
Lesson 10 Resources
File Systems and Storage
General File System
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Lesson 11 Resources
FileVault 2
Legacy FileVault
Lesson 12 Resources
Permissions and Sharing
Ownership and Permissions
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8Additional Resources
Lesson 13 Resources
File System Troubleshooting
File System Troubleshooting
Lesson 14 Resources
Hidden Items and Shortcuts
URLs
Lesson 15 Resources
System Resources
Font Management
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Lesson 16 Resources
Metadata and Spotlight
Spotlight
Lesson 17 Resources
File Archives
There are no additional resources for this lesson.
Lesson 18 Resources
Time Machine
Time Machine
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10Additional Resources
Time Capsule
Lesson 19 Resources
Application Installation
Mac App Store
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Application Security
HT3662, OS X: About the Are you sure you want to open it? alert (File Quarantine /
Known Malware Detection)
HT5290, OS X: About Gatekeeper
PH11432, OS X Mountain Lion: Protect your Mac from malware
URLs
Lesson 20 Resources
Document Management
Auto Save
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12Additional Resources
iCloud
Lesson 21 Resources
Application Management and Troubleshooting
Application Troubleshooting
TS3938, OS X Lion: Application icon has a prohibitory sign, or PowerPC applications are
no longer supported appears
HT3258, OS X: About the incompatible software folder
HT1199, Mac OS X: How to troubleshoot a software issue
HT4774, About diagnostic and usage data in OS X Lion and Mountain Lion
Application Accessibility
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Lesson 22 Resources
Network Essentials
URLs
Lesson 23 Resources
Advanced Network Configuration
Network Configuration
Lesson 24 Resources
Network Troubleshooting
General Networking
TS1629, Well-known TCP and UDP ports used by Apple software products
HT3994, Mac OS X: How to capture a packet trace
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14Additional Resources
Network Troubleshooting
Lesson 25 Resources
Network Services
Network Applications
TS1629, Well known TCP and UDP ports used by Apple software products
PH11880, Safari 6 (OS X Mountain Lion): Certificates and secure websites
HT1277, Configuring Mail for your email account
HT4245, Using FaceTime and iMessage behind a firewall
File Sharing Services
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URLs
Lesson 26 Resources
Host Sharing and Personal Firewall
Shared Services
TS1629, Well known TCP and UDP ports used by Apple software products
HT1810, Mac OS X v10.5, 10.6: About the Application Firewall
HT4245, Using FaceTime and iMessage behind a firewall
URLs
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16Additional Resources
Lesson 27 Resources
Peripherals and Drivers
Peripheral Technologies
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Lesson 28 Resources
Print and Scan
Printing
Lesson 29 Resources
System Troubleshooting
Sleep Modes
HT1757, Mac computers: Progress bar appears after waking from sleep
HT5394, OS X: About Power Nap
HT5869, OS X Mavericks: Using the power button
Startup Shortcuts
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18Additional Resources
General Startup
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