Revised: February 2005

Lexmarlc111 T430
4048-1xx

Table of contents
Start diagnostics
Safety and notices
Trademarks
Index

4048-1xx

Edition: February 2005

The following paragraph does not apply to any country where such provisions are
inconsistent with local law: LEXMARK INTERNATIONAL, INC. PROVIDES THIS
PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do
not allow disclaimer of express or implied warranties in certain transactions; therefore,

this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes
are periodically made to the information herein; these changes will be incorporated in
later editions. Improvements or changes in the products or the programs described may

be made at any time.

Comments may be addressed to Lexmark International, Inc., Department D22N032-2,

740 West New Circle Road, Lexington, Kentucky 40550, U.S.A or e-mail at

ServicelnfoAndTraining@Lexmark.com. Lexmark may use or distribute any of the

information you supply in any way it believes appropriate without incurring any obligation

to you. You can purchase additional copies of publications related to this product by
calling 1-800-553-9727. In other countries, contact your point of purchase.
References in this publication to products, programs, or services do not imply that the
manufacturer intends to make these available in all countries in which it operates. Any
reference to a product, program, or service is not intended to state or imply that only that
product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used
instead. Evaluation and verification of operation in conjunction with other products,
programs, or services, except those expressly designated by the manufacturer, are the
user's responsibility.
Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of
Lexmark International, Inc., registered in the United States and/or other countries.
lmageQuick, Optra Forms, and PrictureGrade are trademarks of Lamark International,
Inc.
PCL61 is a registered trademark of the Hewlett-Packard Company.
PostScript is a registered trademark of Adobe Systems Incorporated.
Other trademarks are the property of their respective owners.

@ 2004 Lexmark lnternatlonal, Inc.

All rights reserved.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use,
duplication or disclosure by the Government is subject to restrictions as set forth in
subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at
DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc.,

Lexington, KY 40550.

U.S.A. P/N 12G9436

40481.xx

Table of Contents
Laser notices

Safety information
Preface

Definitions

Supplies
.

Media and paper handling

.

Standard and optional paper sources

Input media sources
Output media

vii

xxii
xxii

1-1
11
1-2
12
1-3
1-3
1-4
1-5
1-5
1-6
1-6
1-6
17
1-7
1-8
19
110
111

Memory and user flash memory

Print area

xvii

......................................... 1-1

Printer data streams

Resolution and print quality

Acronyms

Operator panel

Printer features and specifications

Printer identification

Media

Special tools

Maintenance approach

Fonts

General information
Models

Diagnostic information ....................................... 21

Start

Power-On Reset (POR) sequence

Symptom tables

POST symptom table.

Printer symptom table

Sub error codes

User attendance messages

Paper jam messages

Messages and error codes

Service error codes

2-1
22
2-3
2-3
2-4
2-6
2-6
2-11
222
2-24
2-34

Disconnects on the controller card.

iii

4048-1xx
Service checks

Cooling fan service check

Cover interlock switch service check

Controller card service check
Dead machine service check

Low voltage power supply {LVPS) service check

High voltage power supply {HVPS) service check
Fuser service check

Main motor service check

Additional service menus

Diagnostics Mode

PRINT TESTS

ERROR LOG

Configuration Menu

Panel Menus

Env Prompts

Reduced Curl.

iv Service Manual

Exit Config Menu

Paper jams

Energy Conserve
ERROR LOG

Factory Defaults

Paper Prompts

Download Emuls

PPDS Emulation
Demo Mode

Reset Maint Cnt

Prt Quality Pgs

Entering CONFIG MENU

Maint Cnt Value

PRINTER SETUP
EP SETUP

BASE SENSOR TEST

.

INPUT TRAY TESTS

DEVICE TESTS

HARDWARE TESTS
DUPLEX TESTS

Entering Diagnostic Mode

REGISTRATION

Solving print quality problems

.

Print quality service checks

Diagnostic aids

Transfer roll service check

Parallel port service check

Operator panel service check

Paper feed service checks

2-36
2-36
2-37
2-38
2-39
2-39
2-40
2-40
2-42
2-43
2-44
2-45
2-49
2-50
2-56

3-1

3-1
3-2
3-2
3-4
3-5
3-6
3-9
3-12
3-14
3-1 4
3-15
3-17
3-18
3-21
3-21
3-22
3-22
3-23
3-23
3-23
3-24
3-24
3-24
3-25
3-25
3-26
3-26
3-26
3-26
3-27

40481.xx
Repair Information

Handling ESD-sensitive parts

Adjustments

Printhead assembly adjustment.

Adjusting paper feed alignment {skew)

Lubrication

Reassembly

. 41

4-1
4-2
42
4-5
. 4-6
4-7
4-8
4-8
4-9
4-11
4-12
414
4-15
4-17
4-18
4-20
422
4-24
425
4-26
429
4-33
4-34
4-35
4-36
4-37
4-38
4-39
4-40
4-42
4-43
4-44
4-44
4-45
4-46
4-46
4-48
4-50
4-52
4-53
4-55
4-58
4-59
4-60
4-62

Removal procedures

MPF door cover removal

Front cover removal.

Top cover assembly removal.

Right side cover removal

Left side cover removal

Rear cover removal

Rear exit door removal

Output tray full flag removal

Operator panel cable removal

Operator panel assembly removal

Duplex tray assembly removal.
Bottom pan removal.

Fuser assembly removal

Fuser paper exit guide assembly removal

Fuser exit sensor removal

Cartridge contact assembly removal

Tray damper and spring removal
Door latch removal.

Paper guide roller removal.

Charge roll removal
Right guide removal
Left guide removal

Cartridge signature button sensor removal

Transfer roll assembly

Bracket, paper detect {input sensor) removal

D-roll feed removal, tray 1

3--pin and 2-pin connectors removal

D-roll shaft assembly removal, tray 1

Printhead removal

Controller card cage (with card in place) removal

Controller card assembly removal
MPF gear removal

Main drive motor assembly removal

Main drive assembly removal.
Exit drive motor removal

Exit drive assembly removal

Ratchet drive removal

Reference feed assembly removal.

4048-1xx
Cartridge coupling assembly removal

Upper MPF housing assembly {with paper flag) removal

MPF paper sensor removal

Lower MPF housing assembly removal

Backup feed roller assembly removal
MPF pick roller assembly removal
HVPS card removal.
LVPS fan removal

LVPS card removal

Cooling fan removal.

Inner link and outer link assembly removal

Locations and connections

4-65
4-66
4-67
4-70
4-72
4-73
4-75
4-76
4-77
4-78
4-82

5-1

5-1
5-2
Controller card assembly
5-2
Low voltage power supply {LVPS)
5-7
High voltage power supply (HVPS) ..........................5-8

Exterior locations
Connectors

Preventive maintenance

Safety inspection guide

Maintenance kits

1: Covers

Assembly 2: Paper feed

Assembly 3: Frame

7-1

Assembly 4: Multipurpose feeder {MPF)

Assembly 5: Fuser

Assembly 6: Charging

Assembly 7: Electronics and cables 1

Assembly 8: Electronics and cables 2
Assembly 9: Sensors

Assembly 10: Options

Index

Part number index

vi Service Manual

6-1

How to use this parts catalog

Assembly

Maintenance kit parts group

Parts catalog

6-1
6-1
6-2
6-2
6-3

Lubrication specifications
Scheduled maintenance

7-1
7-2
7-4
7-6
7-8
7-9
7-10
7-12
7-14
7-18
7-20

1-1

1-7

4048-1XJC

Laser notices
The following laser notice labels may be affixed to this printer as
shown:

Laser advisory label

5'mW
180nm800nm
DNGER

l!rittlU LASEii IY.JIATDN WH2V llKN.

At.'fl Dll.ECT E'.l'll:SUlll TCI ";W

LAstllSTMH.tH W!NI AlflECWUl

arefRIU \MO !l!QtJllJTSVfNIGO.\t!G1
l!tmllt!UCJIT IKMr llfM mimt .mSETNll

VORSICHl-U.b!l!THlf

DANGER- Rll'l'DI l.A5BI llM5'll! lOl'i! OE Ll)UVfll 'I'!(

EVITER ll!ll'O$. MeTt
IPEUGRO - 11-ClilC

lMUI

lll{Slll.E IU lllRR

I.A UCl'IQt5llml OllECfll .A.1. 1HJIZ

E\1TAR

lll1t.te1!1l;-'Hll'IJMHl'J.
-.c.i=&l(fl14:-!it:llll,. :i:T(:L\

f,ftA$

Laser notices vii

4048-1xx

Laser notice
The printer is certified in the U.S. to conform to the requirements of
DHHS 21 CFR Subchapter J for Class I (1) laser products, and
elsewhere is certified as a Class I laser product conforming to the
requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The
printer contains internally a Class lllb (3b) laser that is nominally a 5
milliwatt gallium arsenide laser operating in the wavelength region of
770-795 nanometers. T he laser system and printer are designed so
there is never any human access to laser radiation above a Class I
level during normal operation, user maintenance, or prescribed
service condition.

Laser
Der Drucker erfOllt gemaB amtlicher Bestatigung der USA die
Anforderungen der Bestimmung DHHS (Department of Health and
Human Services) 21 CFR Teil J !Or Laserprodukte der Klasse I (1).
In anderen Landern gilt der Drucker als Laserprodukt der Klasse I,
der die Anforderungen der IEC (International Electrotechnical
Commission) 60825-1 gemaB amtlicher Bestatigung erfullt.
Laserprodukte der Klasse I gelten als unschadlich. Im lnneren des
Druckers belindet sich ein Laser der Klasse lllb (3b), bei dem es
sich um einen Galliumarsenlaser mil 5 Milliwatt handelt, der Wellen
der Lange 770-795 Nanometer ausstrahlt. Das Lasersystem und der
Drucker sind so konzipiert, daB im Normalbetrieb, bei der Wartung
durch den Benutzer oder bei ordnungsgemii.Ber Wartung durch den
Kundendienst Laserbestrahlung, die die Klasse I Obersteigen wurde,
Menschen keinesfalls erreicht.

viii Service Manual

4048-1xx

Avis relatif

!'utilisation de laser

Pour les Etats-Unis : cette imprimante est certifiee conforme aux

provisions DHHS 21 CFR alinea J concernant les produits laser de
Classe I (1). Pour les autres pays: cette imprimante repond aux
normes IEC 60825-1 relatives aux produits laser de Classe I.
Les produits laser de Classe I sent consideres comme des produits
non dangereux. Celle imprimante est equipee d'un laser de Classe
lllb (3b) (arseniure de gallium d'une puissance nominale de 5
milliwatts) emettant sur des longueurs d'onde comprises entre 770
et 795 nanometres. L.'.imprimante et son systeme laser sent concus
pour impossible, dans des conditions normales d'utilisation,
d'entretien par l'utilisateur OU de revision, l'exposition a des
rayonnements laser superieurs a des rayonnements de Classe I .

Avvertenze sui prodotti laser

Questa stampante e certificata negli Stati Uniti per essere conforme
ai requisiti del DHHS 21 CFR Sottocapitolo J per i prodotti laser di
classe 1 ed e certificata negli altri Paesi come prodotto laser di
classe 1 conforme ai requisiti della norma CEI 60825-1.
I prodotti laser di classe non sono considerati pericolosi. La
stampante contiene al sue interno un laser di classe lllb (3b)
all'arseniuro di gallio della potenza di 5mW che opera sulla
lunghezza d'onda compresa tra 770 e 795 nanometri. II sistema
laser e la stampante sono stati progettati in mode tale che le
persone a contatto con la stampante, durante ii normale
funzionamento, le operazioni di servizio o quelle di assistenza
tecnica, non ricevano radiazioni laser superiori al livello della
classe 1.

Laser notices ix

4048-1xx

Avisos sobre el
Se certifica que, en los EE.LIU., esta impresora cumple los
requisitos para los productos laser de Clase I (1) establecidos en el
subcapftulo J de la norma CFR 21 del DHHS (Departamento de
Sanidad y Servicios) y, en los demas pafses, reline todas las
condiciones expuestas en la norma IEC 60825-1 para productos
laser de Clase I (1).
Los productos laser de Clase I no se consideran peligrosos. La
impresora contiene en su interior un laser de Clase lllb (3b) de
arseniuro de galio de funcionamiento nominal a 5 milivatios en una
longitud de onda de 770 a 795 nan6metros. El sistema laser y la
impresora estan diseiiados de forma que ninguna persona pueda
verse afectada por ningun tipo de radiaci6n laser superior al nivel de
la Clase I durante su uso normal, el mantenimiento realizado por el
usuario o cualquier otra situaci6n de servicio tecnico.

Declaraao sobre Laser

A impressora esta certificada nos E.U.A. em conformidade com os
requisitos da regulamentai;:ao DHHS 21 CFR Subcapftulo J para a
Classe I (1) de produtos laser. Em outros locais, esta certificada
como um produto laser da Classe I, em conformidade com os
requisitos da norma IEC 60825-1.
Os produtos laser da Classe I nao sao considerados perigosos.
lnternamente, a impressora contem um produto laser da Classe lllb
(3b), designado laser de arseneto de potassio, de 5 milliwatts
,operando numa faixa de comprimento de onda entre 770 e 795
nan6metros. 0 sistema e a impressora laser foram concebidos de
forma a nunca existir qualquer possiblidade de acesso humano a
radiat;:ao laser superior a um nfvel de Classe I durante a operai;:ao
normal, a manutent;:ao feita pelo utilizador ou condit;:Oes de
assistencia prescritas.

x Service Manual

4048-1xx

Laserinformatie
De printer voldoet aan de eisen die gesteld worden aan een
laserprodukt van klasse I. Voor de Verenigde Staten zijn deze eisen
vastgelegd in DHHS 21 CFR Subchapter J, voor andere landen in
IEC 60825-1.
Laserprodukten van klasse I worden niet als ongevaarlijk
aangemerkt. De printer is voorzien van een laser van klasse I llb
(3b), dat wil zeggen een gallium arsenide-laser van 5 milliwatt met
een golflengte van 770-795 nanometer. Het lasergedeelte en de
printer zijn zo ontworpen dat bij normaal gebruik, bij onderhoud of
reparatie conform de voorschriften, nooit blootstelling mogelijk is
aan laserstraling boven een niveau zoals voorgeschreven is voor
klasse 1.

Lasermeddelelse
Printeren er godkendt som et Klasse Haserprodukt, i
overenstemmelse med kravene i IEC 60825-1.
Klasse 1-laserprodukter betragtes ikke som farlige. Printeren
indeholder intern! en Klasse 1118 (3b)-laser, der nominelt er en 5
milliwatt galliumarsenid laser, som arbejder pa bBlgelamgdeomradet
770-795 nanometer. Lasersystemet og printeren er udformet
saledes, at mennesker aldrig udsarttes for en laserstraling over
Klasse 1-niveau ved normal drift, brugervedligeholdelse eller
obligatoriske servicebetingelser.

Laser notices xi

4048-1xx

Huomautus laserlaitteesta
Tama kirjoitin on Yhdysvalloissa luokan I (1) laserlaitteiden DHHS
21 CFR Subchapter J -miiiirityksen mukainen ja muualla luokan I
laserlaitteiden IEC 60825-1 -maiirityksen mukainen.
Luokan I laserlaitteiden ei katsota olevan vaarallisia kiiyttiijiille.
Kirjoittimessa on sisainen luokan lllb (3b) 5 milliwatin
galliumarsenidilaser, joka toimii aaltoalueella 770 - 795 nanometriii.
Laserjiirjestelmii ja kirjoitin on suunniteltu siten, etta kiiyttiijii ei
altistu luokan I maiirityksia voimakkaammalle siiteilylle kirjoittimen
normaalin toiminnan, kiiyttiijan tekemien huoltotoimien tai muiden
huoltotoimien yhteydessa.

VARO! Avattaessa ja suojalukitus ohitettaessa olet alttiina

nakymiittomalle lasersateilylle. Ala katso sateeseen.
VARNING! Osynlig laserstralning niir denna del iir oppnad och
sparren iir urkopplad.
Betrakta ej stralen.

Laser-notis
Denna skrivare ar i USA certifierad alt motsvara kraven i DHHS 21
CFR, underparagraf J for laserprodukter av Klass I (1 ). I andra
lander uppfyller skrivaren kraven tor laserprodukter av Klass I enligt
kraven i IEC 60825-1.
Laserprodukter i Klass I anses ej hiilsovadliga. Skrivaren har en
inbyggd laser av Klass lllb (3b) som bestar av en laserenhet av
gallium-arsenid pa 5 milliwatt som arbetar i vaglangdsomrii.det 770795 nanometer. Lasersystemet och skrivaren ar utformade sa alt det
aldrig finns risk for all nagon person utsiitts for laserstralning over
Klass 1-niva vid normal anviindning, underhii.11 som utfors av
anvandaren eller annan foreskriven serviceatgard.

xii Service Manual

4048-1xx

Laser-melding
Skriveren er godkjent i USA etter kravene i DHHS 21 CFR,
underkapittel J, for klasse I (1) laserprodukter, og er i andre land
godkjent som et Klasse 1-laserprodukt i samsvar med kravene i IEC
60825-1.
Klasse 1-laserprodukter er ikke a betrakte som farlige. Skriveren
inneholder intern! en klasse lllb (3b)-laser, som bestar av en
gallium-arsenlaserenhet som avgir straling i bBlgelengdeomradet
770-795 nanometer. Lasersystemet og skriveren er utformet slik at
personer aldri utsettes for laserstraling ut over klasse 1-niva under
vanlig bruk, vedlikehold som utf0res av brukeren, eller foreskrevne
serviceoperasjoner.

Avis sobre el Laser

Segons ha estat certificat als Estats Units, aquesta impressora
compleix els requisits de DHHS 21 CFR, apartat J, pels productes
laser de classe I (1), i segons ha estat certificat en altres llocs, es un
producte laser de classe I que compleix els requisits d'IEC 60825-1.
Els productes laser de classe I no es consideren perillosos. Aquesta
impressora conte un laser de classe lllb (3b) d'arseniur de gal.Ii,
nominalment de 5 mil.liwats, i funciona a la regi6 de longitud d'ona
de 770-795 nanometres. El sistema laser i la impressora han sigut
concebuts de manera que mai hi hagi exposici6 a la radiaci6 laser
per sobre d'un nivell de classe I durant una operaci6 normal, durant
les tasques de manteniment d'usuari ni durant els serveis que
satisfacin les condicions prescrites.

Laser notices xiii

4048-1xx

Japanese Laser Notice

1/-"':f'- I

1'"-iID.;

::: itr:ft):,, - ... *al"t'D El ll S. 2 l CF R If- -J' 9'- J

( l) 0aStli':l.r--1"'r1!,;t.o.: .!:.btCfDJI
ti 'l;-L I 1". * f;*fBilHI \H<l I E c 8 2 0;!!.iU: l. f= .,
;z. 1 vv--!J'-R*'z,:..cnIItstt"t'\-z;-.
40'7. I

, 7 :::il m 9J v - - teati r;;-; 1:t r.ni111:i.rJ: 1 ' - i; :n -n.' ii i. :: 0)

'11J ;...9-u,-7.x11b c3o)

---A770

!}

11

lfl" 'if - r"'l ilH

.. '{"t.1i-:t.

::q:,

195J---rofim?.

ry I- ID-!! J l'.J ""EiHtti, tr tr Z.. t- - - ..,- .:. cl> 1, - J'

- 4 c 7 9 -1t - 1- J 7 + /

:Ii! tt. 1:.j:; 1r;1. Atl:bl :7., A I G:> LI "<.Jr..QlJ:oJ.> LI - if- tx

JH1iI 11. li c 11) U "' J; _, UH n""C \'it. T

Chinese Laser Notice

tr:
*tr G'p trl.:M iA YE 'f DHHS 21 CFR
Slllbchapter l M# I (I) t1tFIYi.I
I rfd :ft 3t Jt!! [8JillJ tt ik i[ -Er .!f IE-C &2 s
rR ?t:.

ft I F tt *
fl' Ji.IL 1 :i * }} IHb (3 b) ft'J !t :1t,
FSE-
ii ft, , it tt fl! IE ff 7 7 o 7"9 5 tnn z ft!l
. *SRAfimtt
-a

. m----MMT.
AMIMmfil.

xiv Service Manual

4048-1XJC

Korean Laser Notice

'.!!el =-t ::: 1 2110 I A1 .Xii gO{I l:ij DrtliS 2 f

Subcnapter 321 -rt: *i>.:il 'IL 9
!JlOlj),i 12.!00i' .::J.2.11 LH2JOllAi!C. IEC 825
it 'fat- 1e Q101,::1 10 J..i !J

Cm

Lie..
1* CllOl.7'-1 Xfliiii !!- .9. Ll-?@LIC:.,.
B'C;!&;j 5 i:!l2l A OAIL Ol c;;;
2110 I A, A1 770-795 L-!r_[] I El !21 IEl-t:H10il Ai
iJ-@81-E Class 111 (3b) 2llOIJ:ia- L.H..!f.oll SJ-
Lie.. e 101i'i AIA :aet -M
g.ou J::I 5!.4 ! ii-@ kltfl EllOllAi
'I Class r *21 at1op;;1 tgOll .A.WOI t:R
=m 4- ftt.!i.& lOi il 6 Ll c.

Laser notices

xv

4048-1xx

xvi Service Manual

4048-1..xx

Safety information

The safety of this product is based on testing and approvals of

the original design and specific components. The manufacturer
is not responsible for safety in the event of use of unauthorized
replacement parts.

The maintenance information for this product has been

prepared for use by a professional service person and is not
intended to be used by others.

There may be an increased risk of electric shock and personal

injury during disassembly and servicing of this product.
Professional service personnel should understand this and take
necessary precautions.

CAUTION:

When you see this symbol, there is a

danger from hazardous voltage in the area of the

, product where you are working. Unplug the product

before you begin, or use caution if the product must
receive power in order to perform the task.

Consignes de securite

La surit6 de ce produit repose sur des tests et des

agreations portant sur sa conception d'origine et sur des
composants particuliers. Le fabricant n'assume aucune
responsabilit concernant la soouritl en cas d'utilisation de
pices de rechange non agrel!es.

Les consignes d'enlretien et de reparation de ce produit

s'adressent uniquement un personnel de maintenance
qualifie.
Le dl!montage et l'entretien de ce produit pouvant presenter
certains risques electriques, le personnel d'entretien qualifie
devra prendre toutes las putions necessaires.

ATTENTION Ce symbole indique la prasence

.

d'une tension dangereuse dans la partie du produit

sur laquelle vous travaillez. D6branchez le produit
avant de commencer ou faitas preuve de vigilance si
l'execution de la tache exige qua le produit reste sous
tension.

Safety information xvii

4048-10x

Norme di slcurezza

La sicurezza del prodotto si base sui test e sull'approvazione

del progetto originals e dei componenti specifici. II produttore
non e responsabile per la sicurezza in caso di sostituzione non
autorizzata delle parti.

Le informazioni riguardanti la manutenzione di questo prodotto

sono indirizzate sohanto al personale di assistenza autorizzato.
Durante lo smontaggio e la manutenzione di questo prodotto,
ii rischio di subire scosse elettriche e danni alla persona piu
elevato. II personale di assistenza autorizzato deve, quindi,
adottare le precauzioni necessarie.
Questa simbolo indica la presenza
di tensione pericolosa nell'area del proclotto.
Scollegare ii prodotto prima di iniziare o usare
cautela se ii prodotto deve essere alimentato per
eseguire l'intervento.

ATTENZIONE:
&
'
- J__

Slcherheltshlnwelse

Die Sicherheit dieses Produkts basiert auf Tests und

Zulassungen des ursprunglichen Modells und bestimmter
Bauteile. Bei Verwendung nicht genehmigter Ersatzteile wird
vom Hersteller keine Verantwortung oder Haftung tur die
Sicherheit Obernommen.

Die Wartungsinformationen fUr dieses Produkt sind

ausschlieBlich fUr die Verwendung durch einen
Wartungsfachmann bestimmt.
WAhrend des Auseinandernehmens und der Wartung des
Gerats besteht ein zusatzliches Risiko eines elektrischen
Schlags und korperlicher Verletzung. Das zustandige
Fachpersonal sollte entsprechende VorsichtsmaBnahmen
treffen.
Dieses Symbol waist auf eine
geflhrliche elektrische Spannung hin, die in diesem

& ACHTUNG:
.

===

Bereich des Proclukts auftreten kann. Ziehen Sie vor

den Arbeiten am Gera.t den Netzstecker des Gerats,
bzw. arbeiten Sie mit groBer Vorsicht, wenn das
Produkt fOr die AusfOhrung der Arbeiten an den
Strom angeschlossen sein muB.

xviii Service Manual

4048-1..xx

Pautas de Segurldad

La seguridad de este producto se basa en pruebas y

aprobaciones del diseno original y componentes especfficos.
El fabricante no es responsable de la seguridad en caso de uso
de piezas de repuesto no autorizadas.

La informaci6n sobre el mantenimiento de este producto est&

dirigida exclusivamente al personal cualificado de
mantenimiento.
Existe mayor riesgo de descarga el6ctrica y de danos
personales durante el desmontaje y la reparaci6n de la
mliquina. El personal cualificado debe ser consciente de este
peligro y tomar las precauciones necesarias.

Lh
:

PRECAUCION: este sfmbolo indica que el voltaje

de la parte del equipo con la que es trabajando es
peligroso. Antes de empezar, desenchufe el equipo
o tenga cuidado si, para trabajar con el, debe
conectarlo.

lnformac;oes de Seguranc;a

A seguran98 deste produto baseiase em testes e aprovaes

do modelo original e de componentes especificos. 0 fabricante
nao responsvel pela segunranca, no caso de uso de peoa,s
de substitui9ao nao autorizadas.

As informa9oes de seguran9a relativas a este produto

destinam-se a profissionais destes servi e nao devem ser
utilizadas por outras pessoas.
Risco de choques electricos e ferimentos graves durante a
desmontagem e manuten910 deste produto. Os profissionais
destes servis devem estar avisados deste facto e tomar os
cuidados necessaries.

'

CUIDADO: Quando vir este sfmbolo, existe a

possfvel preseni;a de uma potencial tensAo perigosa

, na zona do produto em que est& a trabalhar. Antes
de comer;ar, desligue o produto da tomada electrica
ou seja cuidadoso caso o produto tenha de estar

._]_
_.

ligado a corrente elctrica para realizar a tarefa

necess6ria.

Safety information xix

4048-10x

lnformacl6 de Seguretat

La seguretat d'aquest producte es basa en l'avaluaci6 i

aprovaci6 del disseny original i els components especffics.
El fabricant no es fa responsable de las questions de
seguretat si s'utilitzen peces de recanvi no autoritzades.

La informaci6 pel manteniment d'aquest producte est&

orientada exclusivament a professionals i no est& destinada
a ningu que no ho sigui.
El rise de xoc elctric i de danys personals pot augmentar
durant el procs de desmuntatge i de servei d'aquest producte.
El personal professional ha d'estar-ne assabentat i prendre
les mesures convenients.

&

--

PRECAUCIO: aquest sfmbol indica que el voltatge

de la part de l'equip amb la qual esteu treballant 65
perill6s. Abans de comen. desendolleu l'equip
o extremeu les precaucions si, per treballar amb
l'equip, l'heu de connectar.

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1 ii 1l Al 0J ll er. "'I 01 i:!I .:J. !- Al 11 Lt.
21 11 i "I "II ur 'if LI c1 .

xx Service Manual

4048-1xx

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Safety information :xxl

4048-10x

Preface
This manual contains maintenance procedures for service
personnel. It is divided into the following chapters:

1. General ln1ormatlon contains a general description of the

printer and the maintenance approach used to repair it. Special
tools and test equipment are listed, as well as general
environmental and safety instructions.

2. Diagnostic Information contains an error indicator table,

symptom tables, and service checks used to isolate failing field
replaceable units (FRUs).

3. Diagnostic aids contains tests and checks used to locate or

repeat symptoms of printer problems.

4. Repair Information provides instructions for making printer

adjustments and removing and installing FRUs.

5. Locations and connections uses illustrations to identify the

connector locations and test points on the printer.

6. Preventive maintenance contains the lubrication specifications

and recommendations to prevent problems.

7. Parts catalog contains illustrations and part numbers for

individual FRUs.

Definitions
Note: A note provides additional information.
Warning: A warning identifies something that might damage the
product hardware or software.

CAllTION: A caution identifies something that might cause a

servicer harm.

CAUTION: When you see this symbol, there is a

danger from hazardous voltage in the area of the
product where you are working. Unplug the product
before you begin, or use caution if the product must
receive power in order to perlorm the task.

xxii Service Manual

4048-1xx
1. General information
The Lexmark T430 (4048-1xx) laser printer is a monochrome
laser printer designed for individual users or small workgroups.

Models
There are three models, differing on standard features, including
standard memory. For information on standard and optional
memory, see "Memory and user flash memory" on page 1-5.

Models
Standard features

101

102

111

Duplex

.t

.t

JC

Parallel interface connector

(12 84-B connector.)

.t

.t

.t

Parallel mode 2

.t

.t

.t

USBpon

.t

.t

.t

Ethernet adapter, integrated

JC

.t

JC

.t Indicates attachment is part of the factory shipped configuration.

1' Indicates attachment is not part of the factory shipped configuration.

Maintenance approach
The diagnostic information leads you to the correct field replaceable
unit (FRU) or part. Use the error code charts, symptom index , and
service checks to determine the symptom and repair the failure. See
"DiagnoS1ic infonnation" on page 2-1, for the location of each
section. See the "Repair infonnation" on page 4-1 to help identify
parts. After completing the repair, perform tests as needed to verify
the repair.

General information 1-1

4048-1.u
Special tools
Long Phillips screwdriver (approximately &-inch shank)
Slotted screwdriver
Small Phillips screwdriver
Spring hook
When taking voltage readings, always use the printer frame as
ground unless another ground is specified.

Printer identification
Paper suppor1

cover
Trary

Serial number
Look for the serial number label on the inside front cover of the
printer.

1-2 Service Manual

4048-1.u
Resolution and print quality

IET, PictureGrade, print resolution, print darkness, and toner

saver can all be set independently of each other through the
data stream.
Control panel menus let a user independently set PictureGrade
and print resolution.
The IET setting is selected when a print resolution is selected
using the Quality Menu.
Toner saver and print darkness settings are set when a toner
darkness is selected using the Quality Menu.
Print Quallty setting

All models

Print resolution:

3 00dpi

600dpi

1200 Image Quality

2 400 Image Quality

1200dpi

./
./
./
./
./

Image Enhancement Technology

(IET):

2 bits/pel
4bits/pel

,/
,/

Toner saver

./

Print darkness

./

PictureGrade

,/

.t Indicates print quality setting is supported.

1-4 Service Manual

4048-1xx
Memory and user flash memory
Each model has a standard amount of memory (RAM) soldered on the
controller card, and a certain number of 1OD-pin DIMM slots available for
installing additional memory or user flash memory options.

Models
101and111

102

Standard memory

32MB

64MB

Standard flash memory

None

None

./
./
./
./
./
./

./
./
./
./
./
./

288MB

320MB

./
./

./
./

32MB

32MB

Memory

--

Memory options
8MBDIMM
16MBDIMM
32MBDIMM
64MBDIMM
128MBDIMM
256MBDIMM
Maximum# of memory DIMM
Maximum possible memory
Rash memory options
16MB
S2MB
Maximum# of flash memory options
Maximum possible flash memory

./ Indicates option is supported.

Printer data streams

Data streams

All models

PCL 6 emulation

./

PostScript 3 emulation

./

PPDS

./

PDF (version 1.S)

--

./

General information 1-5

4048-1xx
Print area
The following print area settings are available.
Print area option

All models

Normal

.,/

Fit to page

Edge to edge

.,/

Supplies
Print cartrtdge
Lexmark Return Program
print cartridges
Regular cartridges (wi1hout Lexmark
Return Program terms and
conditions)

Average yleld
6,000
12,000
6,000
12,000

Approximate
coverage
5%
5%
5%
5%

Fonts

Fonts/options

All models

PCL bitmapped

PCL scalable

89

PostScript scalable

91

PPDS bitmapped

PPDS scalable

39

Note: Addi1ional fonts can be downloaded to 1he printer RAM, or

OP1ional user flash.

1-6

Service Manual

4048-1xx
Media and paper handling
Media
The following table shows the supported media, media weights and
media textures which together provide optimal print quality across a
variety of media.
Media supported

All models

Paper

./

Card stock

./

Transparency

./

Labels

./

Envelope

,/

Bond

./

Media weights
Heavy

,/

Normal

./

Light

,/

Media textures
Rough

./

Normal

,/

Smooth

./

Note: ./ Indicates media is supported.

General information 1-7

4048-1.u
Standard and optional paper sources

Models

101, 102

111

Integrated 250-sheet tray

The 250-sheet drawer supports the following
sizes: A4, AS, JIS BS, folio, letter, legal,
executive, and statement.

Multipurpose feeder

Standard output destination (150-sheet sensing

bin)

Duplex (standard in models 101 and 102, only)

,/

,/

,/

,/

,/

Maximum number of media input sources

Maximum input sheet capacity (excluding

envelopes)

1000

1000

Maximum sheet capacity (excluding envelopes)

150

150

Media 90Urce9

Standard
Standard input sources:

Opdona
Maximum #of optional drawers
Optional drawers:
Note: When two optional drawers are installed,
the first must be a 250-sheet drawer.

250-sheet drawer
500-sheet drawer
The 500 sheet drawer supports the following
sizes: A4, JIS 85, folio, letter, legal, and
executive.

./ Indicates associated capability is supported.

Assumes 20 lb xerographic paper.

1-8 Service Manual

4048-1xx
Input media sources

"
Supported Input sizes

11

1;

l.

iJ
:I

:I

..

..

tJ&

ii

-1
-1
!-a
!-a
o

""

Letter

c:
0

-,!A.,...

::::10

Cl,...

IE

./

./

./

.t

./

Legal

./

./

./

.t

./

A4

./

./

./

.t

./

A5

./

./

./

Folio

./

./

./

.t

./

Statement

./

./

./

JIS-85

./

./

./

.t

./

Executive

./

./

./

.t

./

Universal

./

./

./

.t

./

1 1 x17

A3

JIS-84

7 314 envelope

./

9envelope

./

1 0 envelope

./

DL envelope

./

C5envelope

./

85 envelope

./

Other envelope

./

./ Size supported without size sensing.

General information 1-9

4048-1xx

Output media

150-Sheet
standan:I bin

20-Sheet
rear exit

Letter

./

./

A4

./

./

Legal

./

..

Folio

./

./

Statement

./

./

AS

./

./

JIS-B5

./

./

Executive

./

./

Universal

./

..

7 3/4 envelope

./

./

9envelope

./

./

1 0envelope

./

./

DL envelope

./

./

CS envelope

./

./

BS envelope

./

./

Other envelope

./

./

Supported output sizes

1 1 x1 7

A3

JIS-84

Size supported, but results may be unacceptable.

1-10 Service Manual

4048-1xx

Acronyms
ASIC

Application-Specific Integrated Circuit

Charge Roll

CRC

Cyclic Redundancy Check

DC

Direct Current

DEV

Developer Roll

DIMM

Dual In-line Memory Module

DRAM

Dynamic Random Access Memory

ECC

Error Checking and Correction

EPROM

Erasable Programable Read-Only Memory

FRU

Field Replaceable Unit

GND

Ground

HVPS

High Voltage Power Supply

IET

Image Enhancement Technology

KB

Kilobyte

LCD

Liquid Crystal Display

LSU

Laser Scanning Unit

LVPS

Low Voltage Power Supply

MPF

Multipurpose Feeder

NAND

Not And (Gate)

NV RAM

Nonvolatile Random Access Memory

PIN

Personal Identification Number

PJL

Printer Job Language

POR

Power-On Reset

POST

Power-On Self Test

PPDS

Personal Printer Data Stream

RAM

Random Access Memory

RIP

Raster Image Processor

SD RAM

Synchronous Dynamic Random Access Memory

SRAM

Static Random Access Memory

Transfer (Roll)

TAR

Toner Adder Roll

USB

Universal Serial Bus

V ac

Volts Alternating Current

General information 1-11

4048-1xx

1-12 Service Manual

4048-1xx

2. Diagnostic information
Start
CAUTION: Unplug power from the printer before
connecting or disconnecting any cable, assembly, or
electronic carc:I. This is a precaution for personal safety
and to prevent damage to the printer.
This chapter contains the codes and diagnostic tools to aid in
providing corrective action for a malfunctioning printer. To determine
the corrective action to repair a printer, look for the following
information:

Does the POR stop? Check the:

- "Power-On Reset (POR) sequence" on page 22

- "POST symptom table" on page 2-3.

Do you have a symptom, rather than an error message? Check

the "Symptom tables" on page 23.
If you have an error message or user message, check the

following:

- "Service error codes" on page 2-6

- "User attendance messages" on page 211.

Additional information:

- "Service checks" on page 2-36

- "Solving print quallty problems" on page 2-56.

Diagnostic information 2-1

4048-1.xx

Power-On Reset (POR) sequence

The following is an example of the events that occur during the POR
sequence when the printer is turned on.

1 . Diamonds are displayed on the operator panel.

2. While code is being loaded into DRAM, dots scroll across the
operator panel.

3. A screen is displayed with the memory and processor speed. A

typical example of this message is:

I*

32 Mb

366 Mhz

4. P e r f o r m i n g Sel f Test is displayed.

5. Busy is displayed.
6. C l o s e Door will be posted if the cover is open.
7. Any cartridge errors, such asDefective C a r t r i dge are
posted.

8. Applicable maintenance messages are posted. For example, 80

S c h e d u l e d M a i ntenance.

9. Applicable toner low messages are posted.

10. The printer displays Ready.

2-2 Service Manual

4048-1xx

Symptom tables

POST symptom table

These symptoms may appear during the POST (Power-on Self
Test). See "Power-On Reset (POR) sequence" on page 2-2 for
the sequence when a printer is turned on.
Symptom

Action

The main motor, cooling fan and

fuser do not come on.

See "Cover interlock switch

service check" on page 2-37.

POST completes except dlsplay Is

incomplete or erratic.

See "Operator panel service

check" on page 2-43.

POST complete except display

does not function.

See "Operator panel service

check" on page 2-43.

Main motor does not come on.

See "Main motor service check"

on page 2-42.

Fan does not come on.

See "Coollng fan service check"

on page 2-36.

Fuser heater does not come on.

See "Cold fuser service check" on

page2-41 .

Fuser heater never turns off.

See "Hot fuser service check" on

page2-41 .

The paper feed picks and tries to

feed paper.

See "Paper feed service checks"

on page 2-45.

Diagnostic information 2-3

4048-1.u
Printer symptom table
Symptom

Action

Dead machine (no power)

See "Dead machine service

check" on page 2-39.

Fan noisy or not working

See "Cooling fan service check"

on page 2-36.

Fuser parts melted

See "Hot fUser service check" on

page2-41 .

Fuser heater does not activate

See "Cold fuser service check" on

page2-41 .

Toner not fused to the paper

See "Poor fusing of Image" on

page2-53.

Blank page

See "Blank page" on page 2-50.

Black page

See "Black page" on page 2-51 .

Heavy background

See "Heavy background" on

page2-52.

Light print

See "Light print" on page 2-54.

White or black lines or bands

See ''White or black lines or

banda" on page 2-54.

Toner on back of page

See "Toner on back of page" on

page2-55.

Paper jams

See "Paper feed eervlce checks"

on page 2-45.

Main motor noisy or does not

move

See "Main motor service check"

on page 2-42.

Paper never picks

See "Paper never picks" on

page2-48.

Paper feeds continuously

See "Paper picks during POST

and/or contlnuously" on
page2-46.

Skewed paper

See Note regarding alignment on

page 4-64 or "Paper feed service
checks" on page 2-45.

l
2-4 Service Manual

4048-1xx
Symptom

Action

Printer not communicating with

host

See "Parallel port service check"

on page 2-49.

Paper wrinkled or bent

See "Paper ''trees; wrinkles,

stacks poorly or curts" on
page2-49.

Top cover will not close

See "Cover Interlock switch

service check" on page 2-37.

Operator panel button does not

respond

See "Operator panel eervlce

check" on page 2-43 or
"Controller card service check"
on page 2-38.

Operator panel light does not light

or is very dim

See "Controller card service

check" on page 2-38.

Diagnostic information 2-5

4048-1.u
Messages and error codes

Service error codes

Service error codes are generally non-recoverable except in an
intermittent condition when you can POR the printer to temporarily
recover from the error condition.

Service error codes (9D)

Error

Deacrlptlon

Action

900

RIP software

Server firmware problem. Contact the

next level of support.

902

General engine
software failure

An unrecoverable system software error.

Reset the printer {POR). If the problem
continues, replace the controller card.

910

DC exit motor stall

911

DC exit motor

The load on the exit motor is too high or

there is a cabling problem. First, check for
jams and then move the exit rollers,

912

DC exit motor below

913

speed

DC exit motor over

speed

located between the rear door and fuser,

while observing the DC motor. If the
torque is too high, isolate the problem to
the redrive and repair or replace as
necessary. If the torque seems normal,
check the cabling for continuity and
replace the motor with cabling.

914

DC pick motor-no
encoder feedback

Verify motor is plugged into controller

card correctly. Also check load condition
(see service error 910, above).

917

Transfer roll

The most likely cause is a faulty HVPS. It

may also indicate a problem in the
transfer roll area. Go to "Transf8r roll
service check" on page 2-44.

920

Fuser error

Indicates that the fuser is below

temperature when printing. Go to "Fuser
service check" on page 2-40.

922

Fuser error

Fuser failed to reach standby

temperature. Verify line voltage to the
fuser. Go to "Fuser service check" on

I
2-6 Service Manual

page2-40.

4048-1xx

Service error codes (9.D) (continued)

Error

Description

Action

923

Fuser error

Fuser is too hot during printing or when

printer is idle. Go to "Fuser service
check" on page 2-40.

924

Fuser error

An open circuit has been detected in the

fuser thermistor circuit. Check cabling
and connectors. Go to "Fuser service
check" on page 2-40.

929

Toner sensor

The toner sensor is not operating

properly, the developer drive assembly is
not operating properly, or the print
cartridge is defective. Go to "Sensor
Teat" on page 3-12.

931

Printhead--no first
hysnc

Check for unplugged printhead, faulty

cabling, or faulty printhead.

932

Printhead--lost hsyncs

Replace the printhead.

934

Mirror motor lost lock

Replace the printhead.

935

Mirror motor unable to

reach operating speed.

Faulty printhead, cabling or connector.

936

Transport motor initial

lockfBilure

Indicates a problem with the main drive

motor or a jam occurred during the motor
ramp-up to speed.

937

Transport motor lost

lock

Faulty motor or a jam occurred after

motor ramp-up to speed. Possible
problem with the main drive.

939

RIP-enQine
communications

The RIP processor cannot communicate

with the engine processor. Replace the
controller card. Go to "Controller card
assembly ranoval" on page 4-50. If the
problem persists, contact the next level of
support.

Diagnostic information 2-7

4048-1.u
Service e1TOr codes (9.D) (continued)
Error

Description

Action

940

LV Power Supply

The low voltage r supply zero

crossover test failed.
Check the LVPS for correct installation.
Make sure the connector on the LVPS
assembly is firmly seated with the
connector on the interconnect card
connector.

This error may also be caused

AC Input power source.

941

Controller card

by a noisy

Be sure the correct LVPS has been

installed.
If all the above are correct, replace the
LVPS assembly.

Vc

This error indicates an open fuse in line to

tray 2. POR th
rlnter to reset the fuse.
Check for +24 de on J21, pin 6. If
correct, the fuse is o
: If incorrect,
remove the drawer a
check resistance
between pin 6 and 5 of the tray. If the
resistance is less than 50 ohms, replace
the drawer.

There is a mismatch between the

variables in the EPROM on the operator
el card and those in the secure
RAM on the controller card. This can
only occur after a replacement of one of
the two parts and the replaced part is
faulty. Replace the controller card or the
operator panel.
Warning: Always replace only one at a
time with a POR between.

950

Controller card

951

Controller card

952

NV failure:n

Recoverable error. Reset (POR) the

printer.

953

NVRAM chip failure

Indicates the NVRAM chip has failed.

Replace the controller card.

954

NVRAM CRC failure

Indicates the NVRAM experienced a CRC

failure. Replace the controller card.

2-8 Service Manual

The secure NVRAM was not detected on

the controller card. Replace the controller
card.

4048-1xx

Service error codes (9.D) (continued)

Error

Description

Action

955

Code CRC <kx>

Replace the controller card Where

CRC Failure or ECC Failure on
the controller card.

956

Controller card

<lac>

..

Error codes 956, 957, and 959 are

controller card failures.
Perform a power on reset (POR). If this
does not fix the problem, replace the
controller card
.

957

ASIC failure

Error codes 956, 957, and 959 are

controller card failures.
Perform a power on reset (POR). If this
does not fix the problem, replace the
controller card

fQ

958

NANO failure

Before oc:eeding, .ee.rform a power on

reset (
R) to see If the ECC error
correction code can reflash NANO.
If this does not fix the problem, replace
the controller card.

959

SAAM failure

Error codes 956, 957, and 959 are

controller card failures.
Perform a power on reset (POR). If this
does not fix the problem, replace the
controller card
.

960

961

RAM soldered on the

card is bad

Indicates a DRAM Memory Error on the

controller card Replace the controller
card.

RAM in slot 1 is bad

If another SDRAM memory DIMM is

available, turn the power off and switch
the DIMM. If the memory card now works
correctly, replace the failing DIMM. If this
does not fix the problem, replace the
controller card If another DIMM is not
available, replace the memory option first
and then the controller card if necessary.

Diagnostic information 2-9