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LaserWash Owner/Operator Tools

PDQ Manufacturing, Inc _________________www.pdqinc.com_______________10060151,rev01 06/15/2010


ORIGINAL INSTRUCTIONS

PDQ Manufacturing, Inc.

ORIGINAL INSTRUCTIONS
Information Subject to Change

CONFIDENTIAL

Table of Contents
1

General ............................................................................................................................................................................ 4

Troubleshooting .............................................................................................................................................................. 5
2.1

Prior to Performing Troubleshooting .................................................................................................................... 5

2.2

Web Based Tools ................................................................................................................................................... 6

2.3

Remote Control ..................................................................................................................................................... 6

2.4

Web Interface ........................................................................................................................................................ 7

2.5

E-Mail Messages, Errors, and Warnings ................................................................................................................ 8

2.5.1

Info Emails ......................................................................................................................................................... 8

2.5.2

Warning Emails.................................................................................................................................................. 9

2.5.3

Error Emails ..................................................................................................................................................... 10

2.5.4

Wash Closed Emails......................................................................................................................................... 11

2.5.5

Wash Open Emails........................................................................................................................................... 12

2.6

Resetting LaserWash ........................................................................................................................................... 12

2.6.1

Perform a Safety Startup Check ...................................................................................................................... 12

2.6.2

Drive LaserWash Home and Reset .................................................................................................................. 12

2.7

Bridge Position Troubleshooting ......................................................................................................................... 13

2.8

Proximity Switches............................................................................................................................................... 14

2.9

Doors ................................................................................................................................................................... 15

2.10

Wash Activation ................................................................................................................................................... 16

2.11

Wash Activation Node ......................................................................................................................................... 16

2.11.1

Autotec and ACW 4 or 5 (Hamilton) Activation .......................................................................................... 16

2.11.2

Exacta Activation......................................................................................................................................... 17

2.11.3

Unitec Activation......................................................................................................................................... 17

2.12

Web Server .......................................................................................................................................................... 18

2.12.1
2.13

Windows Computers ........................................................................................................................................... 18

2.13.1

Default Accounts and passwords ................................................................................................................ 18

Confirming IP Settings ................................................................................................................................. 18

2.13.1.1

Windows 95, 98, ME ............................................................................................................................... 18

2.13.1.2

Windows 2000, XP, Vista, Windows 7 .................................................................................................... 18

LaserWash Maintenance............................................................................................................................................... 19
3.1

LaserWash Maintenance Checklists .................................................................................................................... 20

LaserWash Owner/Operator Tools rev01

Page 2

ORIGINAL INSTRUCTIONS
PDQ Manufacturing, Inc.
Information Subject to Change
CONFIDENTIAL
3.1.1 LaserWash Break-In Maintenance Checklist ................................................................................................... 20
3.1.2

LaserWash Owner/Operator Daily Maintenance Checklist ............................................................................ 21

3.1.3

Periodic Maintenance. .................................................................................................................................... 23

3.2

LaserWash Grease Points .................................................................................................................................... 25


Figure 1 - LaserWash Grease Points.......................................................................................................................... 25
Figure 2 - Bridge Drive Grease Point ......................................................................................................................... 25
Figure 3 - Trolley Drive Grease Point ........................................................................................................................ 26

Document Change Log .................................................................................................................................................. 27

LaserWash Owner/Operator Tools rev01

Page 3

PDQ Manufacturing, Inc.

ORIGINAL INSTRUCTIONS
Information Subject to Change

CONFIDENTIAL

1 General
This manual includes information that is helpful for the wash owner in troubleshooting and maintaining the LaserWash.
WARNING READ PDQ MANUAL 10060135, SAFETY AND INTRODUCTION FOR LASERWASH FOR
IMPORTANT SAFETY INFORMATION PRIOR TO BEGINNING THE PROCESS DESCRIBED IN THIS
MANUAL SECTION. 10060135, SAFETY AND INTRODUCTION, IS PROVIDED AS PART OF THE
OWNER/OPERATOR MANUAL, THE DISTRIBUTOR MANUAL, AND IS AVAILABLE ON THE INTERNET
AT www.pdqinc.com.

WARNING READ THIS MANUAL COMPLETELY BEFORE ATTEMPTING THE PROCESS DESCRIBED
HEREIN. IF QUESTIONS RESULT OR PROBLEMS OCCUR PLEASE CALL PDQ MANUFACTURING, INC.
AND ASK TO SPEAK TO A SERVICE TECHNICIAN.

WARNING! INSTALLATION, SERVICE, MAINTENANCE, AND REPAIR OF THIS EQUIPMENT


IS INTENDED TO BE PERFORMED BY A QUALIFIED AND TRAINED TECHNICIAN FAMILIAR
WITH THIS EQUIPMENT. CONTACT PDQ MANUFACTURING, INC. FOR INFORMATION ON
FACTORY TRAINING.

NOTE: All information and drawings herein are the property of PDQ Manufacturing Inc and shall not be
copied or used except for the purpose for which it is expressly furnished. The drawings and any
copies thereof (partial or complete) shall be returned to the owner upon demand.
NOTE: All drawings, data, and specifications contained in this manual are subject to change without notice.
Results may vary.
NOTE: For the latest manual updates go to www.pdqinc.com.

LaserWash Owner/Operator Tools rev01

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PDQ Manufacturing, Inc.

ORIGINAL INSTRUCTIONS
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CONFIDENTIAL

2 Troubleshooting
2.1 Prior to Performing Troubleshooting
WARNING IMPROPER INSTALLATION, ADJUSTMENTS, ALTERATIONS, SERVICE,
MAINTENANCE OR USE CAN CAUSE FIRE, ELECTRICAL SHOCK, OR OTHER CONDITIONS
WHICH MAY CAUSE DEATH, PERSONAL INJURY, OR PROPERTY DAMAGE. CONSULT PDQ
MANUFACTURING FOR INFORMATION OR ASSISTANCE. USE THE INDIVIDUAL
INSTRUCTIONS PACKAGED WITH THE KITS OR ACCESSORIES DURING INSTALLATION.

WARNING INSTALLATION, ADJUSTMENT, SERVICE, AND


MAINTENANCE OF THIS EQUIPMENT REQUIRES THE USE OF PPE.

WARNING! USE APPROPRIATE TOOLS DURING INSTALLATION, OPERATION, AND


MAINTENANCE/REPAIR OF THE MACHINE.

WARNING! DO NOT ATTEMPT TO SERVICE WASH UNLESS MACHINE IS IN MAINTENANCE MODE,


AN EMERGENCY STOP BUTTON IS PRESSED, AND LOCK-OUT/TAG-OUT PROCEDURES ARE
FOLLOWED TO DISABLE THE WASH AND REMOVE DANGEROUS SOURCES OF ENERGY. SEVERE
INJURY COULD RESULT.
Prior to troubleshooting, ensure the machine is running normally and washing vehicles and the following items are
operational:

Power: check all circuit breakers and fuses

Speaker/Conductor: check LEDs are on and speaker generates a ding sound

Equipment Network: check LEDs on bridge, bay, and pump controllers

System Stops OK: ensure bay system stop relay is pulled in, located in maintenance box (if applicable)

Machine in Correct Mode (i.e. maintenance mode)

Incoming Water: ensure incoming water connection is secure and turned on

Remote Control: ensure machine is in maintenance mode and perform basic remote commands

Wash Activation Unit: check wash activation unit is operational

Chemical Supply: check chemical barrels have proper level

LaserWash Owner/Operator Tools rev01

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PDQ Manufacturing, Inc.

ORIGINAL INSTRUCTIONS
Information Subject to Change

CONFIDENTIAL

2.2 Web Based Tools


The LaserWash Web pages have a wealth of troubleshooting information. The home page contains LaserWash overall
status. It is the best place to troubleshoot a problem since it gives a good overview of the LaserWash. Here is an
example page:

2.3 Remote Control


ISSUE
System does not respond to remote commands:

LaserWash Owner/Operator Tools rev01

POTENTIAL SOLUTION
Ensure machine is in maintenance mode.
Check remote batteries.
Ensure remote is pointed at bay sign.
Ensure remote is close enough to bay sign.
Check for proper remote commands.
Check infrared receiver for blockage.

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PDQ Manufacturing, Inc.

ORIGINAL INSTRUCTIONS
Information Subject to Change

CONFIDENTIAL

2.4 Web Interface


ISSUE
Cannot directly connect to server:

Web pages are not displaying changes:

Web pages are displaying slowly:


Web page is not available errors:
The site date and time are inaccurate:

LaserWash Owner/Operator Tools rev01

POTENTIAL SOLUTION
Ensure using an Ethernet 10BaseT patch cable.
Check proper IP address setup on client
computer/handheld.
Ethernet plug is not properly seated.
Check proper Ethernet cable plug or cord ends for
corrosion.
Ensure web server is running.
Check drivers support network card.
Ensure client computer/handheld is working correctly.
The client computer/handheld is caching content.
Check refresh rate.
Press F5 to refresh manually before making change.
Reboot client computer/handheld.
Wait for conductor to perform other more critical tasks.
Check web server is running (conductor).
Check battery backup (located on hub).
Replace battery with CR2032 battery.

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ORIGINAL INSTRUCTIONS
Information Subject to Change

CONFIDENTIAL

2.5 E-Mail Messages, Errors, and Warnings


2.5.1

Info Emails

Info Email

Description

Unable to play '%.wav' audio message (% is a file name).


TI: Wash Input d Un-Stuck (where d is an input 1 through 4).

Audio file missing. Contact PDQ Tech Services


Input from activation node or Access unit that
previously was latched has cleared.
Self Explanatory
Self Explanatory
Self Explanatory
Self Explanatory
Self Explanatory
Self Explanatory
Self Explanatory
The line voltage that is read from the bridge move
drive registered higher than what the drive is rated at
some point during the previous day. Look into power
issues.
Self Explanatory
The prox switch on the bridge did not detect a marker
or picket within the expected move distance. See flag
troubleshooting section.
Self Explanatory
A stuck in bay condition has cleared.

TI: Entry station closed because site in maintenance.


TI: Entry station open after the site was in maintenance mode.
TI: Bridge Ethernet Timeout.
TI: System Stop Clear.
TI: Site Powering Down.
TI: Site Starting Up.
TI: Machine Configuration Updated.
TI:WARNING, Line Voltage exceeded 250 Volts yesterday

TI: Test Info Email.


TI:Front Bridge Missed Navigation Picket

TI: Active Packages Updated


TI:CLEARED Stuck in Bay

LaserWash Owner/Operator Tools rev01

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PDQ Manufacturing, Inc.


2.5.2 Warning Emails

ORIGINAL INSTRUCTIONS
Information Subject to Change

CONFIDENTIAL

Warning Email

Description

TW: Wash Input d Stuck (where d is an input 1 through


4).

A package input has not cleared within the configurable


Stuck Input Counter number of packages. This input will
be disabled (no washes of this package type) will be
accepted until this input clears.
Drive reports the motor is too hot.
S Drive reports the motor is too hot.
Check system stop switch and circuit.
. Drive reports the motor is too hot.
There was a bridge lost position error and the LaserWash is
attempting to self-correct this situation by re-initializing and
sending an auto home command.
Soap heater has run longer than the maxium amount of time
expected to achieve correct water temperature. Check
temperature sensor and water supply.
Invalid temperature read from sensor. Verify sensor
functionality and wiring.
MSP has tripped for the High Pressure Pump. The HP pump
will not run until this situation has been corrected. Check
the MSP in the Pump cabinet.
MSP has tripped for the Solution Pump. The Solution pump
will not run until this situation has been corrected. Check
the MSP in the Pump cabinet.
MSP has tripped for the Heater Tank. The heater will not run
until this situation has been corrected. Check the MSP in the
Pump cabinet.
Measurement has caused the trolley to move to right extent
during wash. Check if arch offset is too large or a bad
ultrasonic sensor. Could also be a wide vehicle or a vehicle
parked close to right ultrasonic side sensor.
Same as above, but left sensor.
A package has requested a water type that has not been
configured in the pump inlet configuration of the Setup
page.
Measurement has caused the bridge to move to back extent
during wash. Check if arch offset is too large or a bad
ultrasonic sensor. Could also be a long vehicle.
Desired water type is not available. LaserWash
automatically attempts to perform requested service using
the Fresh Water Inlet instead. Verify behavior or Tank Level
Sensor and PSI sensor. Check if water type is available.
The LaserWash could not read the configuration data for the
Wash. Continues to wash, but will use all factory defaults.
Verify CFDisk is installed.
Self explanatory

TW: Bridge Motor Thermal Alarm.


TW: Trolley Thermal Alarm.
TW: System Stop by: Switch.
TW:Arch Motor Thermal Alarm
TW: Attempting to Clear Bridge-Lost-Position Error by
Initializing.
TW: Soap Heater on too long

TW: Bad Soap Temp Sensor


TW:MSP Tripped - No power to HP Pump

TW:MSP Tripped - No power to Solution Pump

TW:MSP Tripped - No power to Heater Tank

TW: Washing at Right Extent

TW: Washing at Left Extent


TW:Inlet CFG Incorrect. Switched to Fresh Water.

TW: Washing at Back Extent

TW: No Grav Fed Water. Switched to Fresh Water.


TW: No Spot Free Water. Switched to Fresh Water.
TW: No Reclaim Water. Switched to Fresh Water.
TW: No Hot Water at Inlet. Switched to Fresh Water.
TW: Missing site config file. Using defaults. Check CF Disk

TW: Test Warning Email.

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PDQ Manufacturing, Inc.


2.5.3 Error Emails

ORIGINAL INSTRUCTIONS
Information Subject to Change

CONFIDENTIAL

Error Email

Description

TE:Test Error Email


TE:Test Open Close Email
TE:Error starting Access Net Connection
TE:Access Network Timeout
TE: Abort Wash waiting for weep to end
TE: Abort Wash waiting for motion weep to end
TE: Abort Wash waiting for bridge
TE: Abort Wash waiting for wash to end

Self explanatory
Self explanatory
Self explanatory
Self explanatory
Wash has been purchases at Entry Station, but the
LaserWash is unable to process the package because
of the described reason. In the cases of Weep errors,
the machine should be checked for freeze damage or
ice preventing machine motion.
Check machine for other errors. Press <INFO> for
additional information.
Self explanatory
No response from the SMS server. Verify correct
server address.
Bridge Calibration file is missing or corrupt. Verify
CFDisk is in the Viper and is not full. Then re-run
calibration routines from Startup Procedure.

TE: Unable to initilize front bridge


TE: SMS ERROR - Check SMS Setup
TE: SMS Comm Error - No Response from SMS
TE: Wrong size cal file reset cal
TE: Corrupt Left Arch Cal
TE: Corrupt Right Arch Cal
TE: Corrupt Back Arch Span
TE: System Stop by: Pump Node Comm Error
TE: System Stop by: Pump Node Lost Sensor Voltage
TE:Unable to Start Unloading
TE: Software Error, Site State Machine Lost
TE: Abort Startup Test - Force Manual Mode
TE: Startup test unable to home bridge

TE: Stuck in Bay Active - Gantry did not return home while
unloading
TE: Stuck in Bay Active - Gantry did not return home
TE: Stuck in Bay Active - In place sensor active
TE: Stuck in Bay Active - Backup sensor active
TE: Stuck in Bay Active - Loading Sonics Active
TE: Stuck in Bay Active Side sensors active
TE: Stuck in Bay Active - Back Loading Sonics Active
TE: Stuck in Bay Active
TE: Abort Wash State= XXX (where XXX is the abort reason.)

LaserWash Owner/Operator Tools rev01

Self explanatory
Self explanatory
Software Errors: Call PDQ Technical services.
LaserWash was unable to complete the startup test
and move to load position. The LaserWash will retry 5
times before closing the wash and entering
maintenance mode. Check for other errors using the
home page and the Info button.
Stuck in Bay error detected along with associated
cause. A new wash package can not be sold until this
state has been cleared. Verify no obstructions or
vehicles are blocking associated sensor.
Check sensor behavior and wiring.

Wash package was aborted. Look at Wash Abort


Report (email or web page report) for detailed
description.

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PDQ Manufacturing, Inc.

2.5.4

ORIGINAL INSTRUCTIONS
Information Subject to Change

CONFIDENTIAL

Wash Closed Emails

Wash Closed Emails


TC: Entry station closed because of Sign-Node-Communication
error.
TC: Entry station closed because of Bridge-NodeCommunication error.
TC: Entry station closed because of Bay-Node-Communication
error.
TC: Entry station closed because of Activation-NodeCommunication error.
TC: Entry station closed because the Close-Input is active.
TC: Entry station closed because the Bridge Lost Position.
TC: Entry station closed because the Trolley Lost Position.
TC: Entry station closed because of long recovery time.
TC: Entry station closed because of long gantry return time.
TC:Entry station closed because pump MSP reset.
TC: Entry closed because system stop is on.
TC: Test Email.
TC:Entry station closed because Voltage Out of Range.(V)
(where V is the current line voltage)

LaserWash Owner/Operator Tools rev01

Description
Check network cables and connectors.

Entry station has sent the LaserWash a close


command.
See flag and proximity switch troubleshooting.

Wash closed due to MSP error. No washes will be sold


and entry station is closed.
Self explanatory
Self explanatory
Current line voltage to bridge drive motor is outside of
recommended range. Entry station will be closed until
the voltage returns to normal for 5 consecutive
minutes.

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PDQ Manufacturing, Inc.


2.5.5 Wash Open Emails

ORIGINAL INSTRUCTIONS
Information Subject to Change

CONFIDENTIAL

Wash Open Emails

Description

TO: Entry station open after Sign-Node-Communication Error.


TO: Entry station open after Bridge-Node-Communication Error.
TO: Entry station open after Bay-Node-Communication Error.
TO: Entry station open after Activation-Node-Communication Error.
TO: Entry station open after Close-Input shutdown.
TO: Entry station open after Bridge Lost Position.
TO: Entry station open after Stuck in bay event.
TO: Entry station open after long recovery time.
TO: Entry station open after long gantry return time.
TO:Wash Open after low outside temp
TO:Entry station open after Voltage Out of Range
TO:Entry station open after Water Loss
TO:Entry station open after MSP Reset Cleared
TO: Entry open after System Stop Clear.
TO: Test Email.

The condition which caused the entry station to


close has since been corrected or cleared.
Entry station is now open again.

2.6 Resetting LaserWash


2.6.1

Perform a Safety Startup Check

After each wash, LaserWash performs a safety startup check. This ensures the wash bay is clear and ready for service. If
startup check fails, machine re-tests until functional. The LaserWash makes up to a max of 5 attempts.
Technicians may manually force a safety startup:
1. Cycle power to LaserWash Wash Controller by issuing a reset command from the remote control or diagnostics web
page [TEST] [9][0] [ENTER].
2.6.2

Drive LaserWash Home and Reset

1. Toggle the switch from Maintenance Mode back to Run Mode [INSTANT] [2] [0].
2. If there are no motion errors, the machine will automatically drive back to home position.
If machine WILL NOT automatically drive back to home position, see below.
NOTE: Ensure Bridge movements are free of obstructions.

If user presses ALT before Up, Left, Right or Back when using joystick keys on remote
NOTE: control, speed movement reduces to creep speed; this ignores errors, limits and collision
errors.

LaserWash Owner/Operator Tools rev01

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ORIGINAL INSTRUCTIONS
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CONFIDENTIAL

CAUTION! WHEN A MACHINE MOVE IS MADE WITH THE REMOTE CONTROL AT LOW
SPEED WITH THE ALT KEY, THE BRIDGE AND TROLLEY DO NOT STOP ON EXTENT
SWITCHES. KEEP HANDS AND BODY PARTS CLEAR WHEN OPERATING IN THIS MODE TO
PREVENT CRUSHING BETWEEN THE MOVING MACHINE AND THE END STOPS.
WARNING! WHEN OPERATING THE MACHINE IN MANUAL MODE WITH THE REMOTE
CONTROL, THE USER WITH THE REMOTE CONTROL IS IN CONTROL OF ALL MACHINE
FUNCTIONS. BE SURE THAT PEOPLE ARE CLEAR OF MOVING PARTS OF THE LASERWASH
PRIOR TO INITIATING A MANUAL MACHINE MOTION COMMAND.
KEEP TROLLEY/ ARCH TO OUTER LIMITS TO MIMIC A VEHICLE IN THE WASH BAY WHEN MOVING
!!IMPORTANT!! THE MACHINE AROUND MANUALLY. CARE SHOULD BE TAKEN WHEN ROTATING THE ARCH AS TO
NOT DRIVE OR ROTATE THE ARCH INTO PEOPLE OR OBJECTS WITHIN THE BAY.

DRIVE LaserWash HOME


BRIDGE HOME
Bridge in wash bay exit end. Trolley on right side of vehicle, top of arch pointing to the entrance.
REMOTE CONTROL MOTION COMMANDS
To move bridge home, issue [Motion] [1] [ENTER].
REMOTE CONTROL JOYSTICK KEYS
To move bridge forward, press Up.
To move bridge backward press Down.
To move bridge to right, press Right.
To move bridge to left, press Left.

2.7 Bridge Position Troubleshooting


The machine needs to find the limits of motion. This should be done when the machine is setup, and when the motion
limit switches or flags are moved.
Position errors have two main causes:
1. Proximity switch faults or failures
2. Motor speed does not follow command speed.
Troubleshooting prox switch faults requires that the switches are activated at the proper point, and that the correct
dimensions are entered into the setup page. This is the first point to check.
Less likely, but possible, is a motor or drive fault that causes the motor to appear to be running at the correct speed but
is actually unable to move the motion axis at the requested speed.
For example, if the trolley binds for some distance after reaching the center and the over current is set to high, the node
will think the trolley will have travelled farther than the trolley has actually traveled. In this case the arch may rotate
before reaching the left side of the vehicle and create an arch impact when the bridge starts to move.
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ORIGINAL INSTRUCTIONS
PDQ Manufacturing, Inc.
Information Subject to Change
The following IO monitors are used to troubleshoot extent and marker problems:

Switch
Bridge Extent Flag
Bridge Marker
Trolley Extent
Trolley Marker

CONFIDENTIAL

Input

Command

X205
X207
X206
X208

[IOMON] [2] [5] [ENTER]


[IOMON] [2] [7] [ENTER]
[IOMON] [2] [6] [ENTER]
[IOMON] [2] [8] [ENTER]

In addition, the position of the front gantry is annunciated using [STATUS] [5] [ENTER]. If the gantry is at an extent, this
command will let you know the position where the node thinks the bridge or trolley is located.

2.8 Proximity Switches


ISSUE
Proximity switch is adjusted properly, but not registering the
input:

NOTE:

POTENTIAL SOLUTION
Measure between the brown (12+) and blue (12C).
Should measure 12VDC.
Trace wires back until user finds 12 VDC.
Check to see if the contact in the proximity switch is
functioning; place voltmeter leads on the blue wire,
12VDC common and the black wire, signal. With nothing
in front of the sensor, user should measure 12 VDC.
When a piece of metal is placed in front of the sensor
the voltage should drop to 0 VDC.

The brown wire should be terminated to 12 VDC +, the blue wire terminated to 12 VDC common, and
the black wire to signal.

When troubleshooting the proximity switch, first check for misalignment and damage to the switch.
Proximity switches have a specific range from the target at which they will operate. The proximity
switches should all be set within 1/4" (0.64cm) to 1/8" (0.32) from the flags and targets they read. The
NOTE : proximity switch should be replaced if there are scratches or cracks on the face of the sensor. Check the
cable for wear, abrasions, and corrosion on the pins at the molded end of the cable. It is recommended
that dielectric grease be applied to the molded end of the cable to help protect against moisture and
chemicals.

LaserWash Owner/Operator Tools rev01

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PDQ Manufacturing, Inc.

ORIGINAL INSTRUCTIONS
Information Subject to Change

CONFIDENTIAL

2.9 Doors
Refer to manual 10060138 Programming.
PROBLEM
Exit/entrance doors not opening as desired:

Both exit and entrance doors are open:

Entrance door does not close:

Exit door does not close:

Exit/entrance doors close on vehicle:

LaserWash Owner/Operator Tools rev01

POTENTIAL SOLUTION
Ensure doors are in correct mode (normally open, normally
closed, drive-in back-out).
Verify door control set-up parameters.
Ensure machine is in running mode.
Ensure door output is activated.
Ensure vehicle present-input is activated.
Check all hold conditions.
Check normal anti-wind tunnel mode is turned on for
entrance door, not exit door (ENTRANCE ONLY).
Check if time of day or temperature overrides are in effect.
Ensure doors are in normally closed mode, not normally
open mode.
Verify nothing is obstructing the door photo eyes.
Ensure door output is activated.
Check entrance door eye input.
Verify door control set-up parameters.
Check exit door eye/floor loop input.
Issue a manual close command from remote control.
Verify door control set-up parameters.
Ensure door path is free of obstructions.
Switch the conductor mode.
Example: If in Run mode, switch to maintenance.
Ensure door photo eyes are working correctly.
Note: To prevent the door from closing on a vehicle,
ensure door setup in the door control manufacturers
setup requires operator to physically hold a remote
button while the door closes.

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ORIGINAL INSTRUCTIONS
Information Subject to Change

CONFIDENTIAL

2.10 Wash Activation


ISSUE
Entry unit does not issue wash packages A, B, C or D:
Customer wash package does not match entered
package:

Wash activation does not display Wash in Use,


Please Wait message while in running mode:

No car wash response when a wash is entered at


wash activation station:

Wash activation buy-ups are not working:

POTENTIAL SOLUTION
Check outputs from entry station to wash activation node.
Check Ethernet connection from Access to conductor hub.
Check wash package input wiring.
Check wash package programming.
Check appropriate wash activation station is selected.
Check wash activation station and/or programming are correct.
Check wiring in wash activation unit or bay sign.
Ensure correct wash activation station is programmed into
machine.
Check wash activation station and/or programming are correct.
Ensure wash is in run mode.
Check wash activation and bay sign for loose wiring.
Check the proper wash activation station is programmed into
machine.
Ensure buy-ups are programmed into machine.
Ensure correct wash activation station is programmed.

2.11 Wash Activation Node


2.11.1 Autotec and ACW 4 or 5 (Hamilton) Activation
PDQ 24VDC INPUTS
PDQ 24VAC OUTPUTS
ACTIVATION NODE X102: WASH #1
ACTIVATION NODE Y101: WASH BUSY
ACTIVATION NODE X103: WASH #2
ACTIVATION NODE X104: WASH #3
ACTIVATION NODE X105: WASH #4
ISSUES
Wash in Use gives 2 second pulse ON after wash is complete. The unit then will send the next wash input.
Set unit to ACTIVE mode.

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ORIGINAL INSTRUCTIONS
PDQ Manufacturing, Inc.
Information Subject to Change
CONFIDENTIAL
2.11.2 Exacta Activation
PDQ 24VDC INPUTS
PDQ 24VAC OUTPUTS
ACTIVATION NODE X101: WASH ACTIVATION VEHICLE
ACTIVATION NODE Y403: WASH OPEN
ACTIVATION NODE X102: WASH #1
ACTIVATION NODE Y103: WASH CLOSED
ACTIVATION NODE X103: WASH #2
ACTIVATION NODE X104: WASH #3
ACTIVATION NODE X105: WASH #4
ISSUES
Unit does not hold wash inputs high, only pulses them.
Unit does not give next wash until wash in use goes off.
Wash activation vehicle uses Exacta "Wash Pending" signal; Wash Pending signal needs special software from Exacta.

2.11.3 Unitec Activation


PDQ 24VDC INPUTS
PDQ 24VAC OUTPUTS
ACTIVATION NODE X102: WASH #1
ACTIVATION NODE Y101: WASH BUSY
ACTIVATION NODE X103: WASH #2
ACTIVATION NODE X104: WASH #3
ACTIVATION NODE X105: WASH #4
ISSUES
Pulsing Wash in Use three times takes unit out of service.
Some systems may need a 1k ohm, 1/2 watt resistor installed across the Wash in Use terminals in entry station. This aids
the unit with the 24VAC leakage current.
The Wash Select II unit needs the wash in use voltage below 0.7 volts AC for the unit to reliably recognize out of service
signals. This requires installing 1/2 watt resistors across the wash in use terminals in the unit until voltage with the
output off is less then 0.7 volts. Start with 1k ohm and then lower to 500 ohm if needed.

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PDQ Manufacturing, Inc.

ORIGINAL INSTRUCTIONS
Information Subject to Change

CONFIDENTIAL

2.12 Web Server


2.12.1 Default Accounts and passwords
Owner:

12345 (full access)

Tech:

83340 (partial access, does not include Sales info and allowing free washes)

IP Address:

192.168.55.101 (same as LaserWash)

2.13 Windows Computers


2.13.1 Confirming IP Settings
2.13.1.1 Windows 95, 98, ME
Start/Run
Type: winipcfg
This will display IP settings for machine.
Set IP Address-192.168.55.100
Set Subnet Mask-255.255.255.0
2.13.1.2 Windows 2000, XP, Vista, Windows 7
Start/Run
Type: cmd
Click OK
Type: ipconfig
This will display IP settings for machine.
Set IP Address-192.168.55.100
Set Subnet Mask-255.255.255.0

LaserWash Owner/Operator Tools rev01

Page 18

PDQ Manufacturing, Inc.

ORIGINAL INSTRUCTIONS
Information Subject to Change

CONFIDENTIAL

3 LaserWash Maintenance
With the exception of the Owner/Operator Daily Checklist, maintenance and service of the LaserWash is intended to be
performed by trained service personnel. This manual contains several checklists that may be used for performing and
tracking the performance of maintenance. Make copies of these checklists, complete them, and keep them as records
of service performed throughout the life of the LaserWash.

WARNING IMPROPER INSTALLATION, ADJUSTMENTS, ALTERATIONS, SERVICE,


MAINTENANCE OR USE CAN CAUSE FIRE, ELECTRICAL SHOCK, OR OTHER CONDITIONS
WHICH MAY CAUSE DEATH, PERSONAL INJURY, OR PROPERTY DAMAGE. CONSULT PDQ
MANUFACTURING FOR INFORMATION OR ASSISTANCE. USE THE INDIVIDUAL
INSTRUCTIONS PACKAGED WITH THE KITS OR ACCESSORIES DURING INSTALLATION.

WARNING INSTALLATION, ADJUSTMENT, SERVICE, AND


MAINTENANCE OF THIS EQUIPMENT REQUIRES THE USE OF PPE.

WARNING! USE APPROPRIATE TOOLS DURING INSTALLATION, OPERATION, AND


MAINTENANCE/REPAIR OF THE MACHINE.

WARNING! DO NOT ATTEMPT TO SERVICE WASH UNLESS MACHINE IS IN MAINTENANCE MODE,


AN EMERGENCY STOP BUTTON IS PRESSED, AND LOCK-OUT/TAG-OUT PROCEDURES ARE
FOLLOWED TO DISABLE THE WASH AND REMOVE DANGEROUS SOURCES OF ENERGY. SEVERE
INJURY COULD RESULT.

LaserWash Owner/Operator Tools rev01

Page 19

ORIGINAL INSTRUCTIONS
Information Subject to Change

PDQ Manufacturing, Inc.

CONFIDENTIAL

3.1 LaserWash Maintenance Checklists


3.1.1 LaserWash Break-In Maintenance Checklist
The following items must be performed after whichever comes first: the first 50 wash hours of use or after washing the
first 1000 cars. The following form should be printed and used to record the inspection results. Please contact your
PDQ Distributor for assistance.

Break-In Check List


Date Service
Performed

Technician

Bridge Serial
Number

Site Location

LB_____

Items to Check
Item

OK

Not
OK

Action Taken or Recommended

Change pump oil. General Pump crankcase holds


71oz. Cat Pump crankcase holds 134oz.
Check that all bolts are tight.
Check that the bridge e-chain is moving freely in a
vertical plain and centered in the e-chain supports
Check that the trolley e-chain is moving freely
Check for signs of premature wear including
abnormal noise during operation.
Check dimensions between rails; should be 152
center to center.
Check high pressure pump belt tension.
9 lbs. @ 5/16 deflection
Check main bridge belt tension.
17 lbs. @ 6 deflection
Check trolley belt tension.
9 lbs. @ 4 deflection
Check arch rotation drive belt tension. Squeeze
belt together by hand. deflection on each side
of the belt.
Check arch breakaway sensor operation
Check for interference during machine operation.
Observe function of machine during normal
operation.

PDQ Manufacturing
1698 Scheuring Road
DePere, WI 54115
(800) 227-3373
www.pdqinc.com

LaserWash Owner/Operator Tools rev01

Page 20

ORIGINAL INSTRUCTIONS
PDQ Manufacturing, Inc.
Information Subject to Change
CONFIDENTIAL
3.1.2 LaserWash Owner/Operator Daily Maintenance Checklist
The following items must be observed and noted daily. These items are intended to be checked by a person not
necessarily trained to service the machine. The following form should be printed and used to record the inspection
results.

Owner/Operator Daily Checklist


Date of
Observations

Name of
Observer

Bridge Serial
Number

Site Location

LB_____

Items to Check
Item

OK

Not
OK

Action Taken or Recommended

Check with store cashier or on-site attendant (if


applicable) to see if there have been any
problems noted since the previous day.

Washing a Vehicle
Issue a code for the best wash and wash a
vehicle.
Check Wash Activation Station.
Check door operation.
Check underbody.
Check for proper instructional and service
confirmation (if applicable) sign operation
throughout the wash process.
Check for audible signals (stop, forward, and
backup) while loading the vehicle.
Check for smooth rotation of the spray arch
throughout the wash cycle.
Check for complete detergent coverage.
Check High Pressure wash performance.
Check (listen for) smooth, quite, operation of the
machine.
Check wax coverage.
Check for complete rinse.
Check Spot Free rinse system and application
Check dryer operation.
Check car for wash and dry quality.

LaserWash Owner/Operator Tools rev01

Page 21

PDQ Manufacturing, Inc.

ORIGINAL INSTRUCTIONS
Information Subject to Change

CONFIDENTIAL

Owner/Operator Daily Checklist, Continued


Items to Check, Continued
Walking Through the Wash Bay and Equipment Room
Item

OK

Not
OK

Action Taken or Recommended

Check that the all covers are secured.


Check that the arch cover is secure and no arch
components are exposed and protruding beyond
the cover.
Visually check inlets and outlets of the dryer for
debris.
Check and clear all debris in the bay.
Check building interior and exterior lighting.
Check for leaks (air and water).
Check the water softener salt level.
Check solution levels.
Open homepage for the LaserWash and check
for errors and warnings

PDQ Manufacturing
1698 Scheuring Road
DePere, WI 54115
(800) 227-3373
www.pdqinc.com

LaserWash Owner/Operator Tools rev01

Page 22

ORIGINAL INSTRUCTIONS
PDQ Manufacturing, Inc.
Information Subject to Change
CONFIDENTIAL
3.1.3 Periodic Maintenance.
The following maintenance items should be performed at the specified intervals throughout the life of the machine.
Please contact you PDQ Distributor for assistance.
Perform Every Two Weeks
Item

OK

Not
OK

Action Taken or Recommended

Grease Bridge and Trolley (do not overgrease;


use Jet-Lube ARCTIC Grease,PDQ Part No. 45070)
Replace Reclaim filter bags.
Check main rail and trolley rail end stops for
condition and security.
Check gearboxes for leaks
Check Arch Impact Detection
Check Dryer for proper operation
Check dryer inlet and outlets for debris
Check chemical levels
Check pump oil
Check operating pressures (high pressure pump
and solution pump)
Check proximity switches
Perform Every Month. In addition to the two week checks, perform the following
Not
Item
OK
Action Taken or Recommended
OK
Check roller condition and make sure they are
secured to shafts
Check main rails for squareness
Check gearboxes for oil leaks
Check electrical enclosures for condition and
water-tightness
Check high pressure pump belt tension.
9 lbs. @ 5/16 deflection
Check main bridge belt tension.
17 lbs. @ 6 deflection
Check trolley belt tension.
9 lbs. @ 4 deflection
Check arch rotation drive belt tension. Squeeze
belt together by hand. deflection on each
side of the belt.
Check support equipment

LaserWash Owner/Operator Tools rev01

Page 23

PDQ Manufacturing, Inc.

ORIGINAL INSTRUCTIONS
Information Subject to Change

CONFIDENTIAL

Perform Every Three Months. In addition to the monthly checks, perform the following
Not
Item
OK
Action Taken or Recommended
OK
Change high pressure pump oil (every 500 hours
or 12,000 vehicles; General Pump crankcase
holds 71oz. Cat Pump crankcase holds 134oz.)
Inspect gearboxes for leaks, or loose
components
Replace arch shear bolt (torque to 20 ft-lbs; 27
N-m)
Pump reclaim pits
Replace RO pre-filter cartridge
Perform Every Six Months. In addition to the three-month checks, perform the following
Not
Action Taken or Recommended
Item
OK
OK
Check rail-to-rail spacing for main machine rails
(should be 152; 3861mm)
Check dryer fan blades for cracks
Perform Annually. In addition to the six-month checks, perform the following
Not
Action Taken or Recommended
Item
OK
OK
Check and replace all injectors
Check and replace all arch nozzles
Clean reclaim pits
Perform Before the Start of the Winter Washing Season.
Item

OK

Not
OK

Action Taken or Recommended

Check sensor heat and weep


Check door operation
Check floor heat operation

LaserWash Owner/Operator Tools rev01

Page 24

PDQ Manufacturing, Inc.

ORIGINAL INSTRUCTIONS
Information Subject to Change

CONFIDENTIAL

3.2 LaserWash Grease Points

Figure 1 - LaserWash Grease Points

Figure 2 - Bridge Drive Grease Point

LaserWash Owner/Operator Tools rev01

Page 25

PDQ Manufacturing, Inc.

ORIGINAL INSTRUCTIONS
Information Subject to Change

CONFIDENTIAL

Figure 3 - Trolley Drive Grease Point

LaserWash Owner/Operator Tools rev01

Page 26

PDQ Manufacturing, Inc.

ORIGINAL INSTRUCTIONS
Information Subject to Change

CONFIDENTIAL

4 Document Change Log

!!IMPORTANT!!

Below is a brief and generic description of the changes to this manual document. This
is intended to give a history of the changes and guide the reader to the area impacted
by each revision. Not all the individual change details within the document are listed
and indicated.
READ THIS MANUAL COMPLETELY BEFORE ATTEMPTING INSTALLATION.
If problems occur, please call PDQ Manufacturing, Inc. and ask to speak to a service
technician.

Rev
00
01

Pages
9,10,11,
24

Description
Initial Release
9-Deleted lost hyperlink and added description
10-Formatted table to keep text together
11-deleted lost hyperlink and added description
24-Changed reference to gearbox box oil change to
inspect for leaks

LaserWash Owner/Operator Tools rev01

Completed By
PHK
RJP

Checked by
KS
PHK

Date
1-25-10
6-16-10

Page 27

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