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DEPARTMENT OF MANAGEMENT STUDIES
BA7201-OPERATIONS MANAGEMENT
UNIT I
Part A (2 Marks)
1. List of major components of production system.
2. Define Operation Strategy.
3. What is production system?
4. What is competitive priority?
5. What is lean production?
6. What is bottleneck in operation?
7. State the importance of production system.
8. What are the elements of operation management
9. What do you mean control decision?
10. Define the term production sharing.
11. What is Nature of operation management?
12. What is historical development?
13. What is transformation processes ?
14. Difference between service and goods.
15. What is system perspective?
16. What is current priorities?
17. What is operation Trends?
18. What is framework?
19. What is Supply Chain Management?
20. What is Operation Management?
Part B (16 Marks )
1. With illustration from India and international context enumerate the recent trends in production
and operation management.
2. In todays global environmental scenarios the nature of operation management in any country is
similar to international operation management Comments. Take a stand and substantiate your
views.
3. Describe the characteristics of modern operation system.
4. Describe the role of operation in strategy management.

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5. List and explain four different basic types of manufacturing process.
6. Explain in detail the role of operation strategy management.
7. Explain the characteristics of modern production and operation function.
8. Elucidate the role of operation in strategy management with example.
9. Explain in detail the various elements of operation strategy.
10. Define production system. Explain how the concepts of production system helps in understanding
of production and operation management.

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UNIT II
Part A (2 marks)
1. What is tracking signal in forecasting?
2. Define capacity requirement planning.
3. Why are forecast needed?
4. What is Bill of materials?
5. What is capacity utilization?
6. What is difference between mean, absolute, deviation (MAD) and mean squared error (MSC)?
7. Define aggregate planning.
8. Differentiate material requirement planning with enterprise resource planning.
9. What do you understand by Delhi techniques?
10. What is capacity requirement planning?
11. What is Demand Forecasting?
12. What is the objective Facility Design?
13. What is Qualitative method?
14. What is Quantitative methods?
15. Brief about Developing capacity alternatives?
16. What is operations planning?
17. What is MRP AND ERP?
18. What is location Models?
19. What is facility layout?
20. What is Planning tools and techniques?
Part B (16 Marks)
1. With a detailed sketch explain the revolution of ERP from MRP.
2. List the various types of demand forecasting and explain in detail any two qualitative and
quantitative methods of demand forecasting.
3. Describe the steps involved in demand forecasting.
4. Describe various strategies used in aggregate planning.
5. Enumerate in detail the various objectives of demand forecasting. Also explain in detail any four
types of quantitative forecasting techniques with suitability.
6. What factors should be considered when selecting the appropriate capacity? How does the choice
of capacity relate to other decision in operation management and to other functional areas.?
7. Explain the need, objectives, types and steps in demand forecasting.
8. Discuss about the capacity requirement planning with example.
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9. Past data about the load on the stamping center are as follows:

i.

Month

Load, machine hours

May 2009

584

June 2009

610

July 2009

655

August 2009

747

September 2009

862

October 2009

913

November 2009

963

Find and exponential smoothing forecast for the month of December 2009. Take (a
=0.33)

ii.

Compare your answer with five month moving average forecast

10. A. Explain the activities involved in long range capacity planning decision.
B. Discuss the information flow for planning and control with MRP.

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UNIT III
Part A (2 marks)
1

Define Product design.

What do you mean by aesthetics?

Explain the concept of MRP II. List the inputs of MRP System?

What do you mean by agglomerative and deglomerative factors?

What is Line Balancing?

Explain the concept of mass customization with real life examples

Write a short note on CRAFT.

Write any four objectives of work study.

What is the main purpose of motion study?

10 Define productivity. How productivity is measured?


11 What is the criterion for Make or Buy decision?
12 What is the Flow Process Chart?
13 What is Work study?
14 Define Method study.
15 State the methods to improve productivity for training.
16 List some of the influencing factors for designing a new product.
17 What are the factors that influence product design?
18 What do you mean by simultaneous engineering?
19 What is SIMO chart?
20 What are Therbligs?
Part B (16 Marks)
1. Explain in detail about Process Planning. Distinguish between Standardization and
Simplification.
2. What is Work measurement? Explain the different methods followed to improve the
productivity.
3. (i)Briefly describe the procedure to conduct the method study.
(ii) Explain the process selection with a suitable example.
4. (i)Explain the relationship between Method Study and Time Study.
(ii)Explain the phases in the design of a production process.
5. (i)Define productivity and discuss the methods to improve productivity.
(ii) Write an essay about the factors to be considered in deciding the product design.
6. Elucidate the legal, ethical and environmental issues in product design with real world example.
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7. Propose a flow process chart for the following activities:
(i)

Processing a book returned to a university library.

(ii)

A hospital admission procedure for surgery.

8. Explain the process of work measurement. Also bring out the applicability of work measurement
in industrial settings.
9. (i)Name and describe the steps in developing a new product. What are the key differences
between a prototype and a production design?
(ii)Describe the relationship between process design and product design.
10. (i)Explain in detail the various approaches and influencing factors in deciding on the product
design.
(ii)Compare and contrast the method of time study to the method of work sampling. What are
the strengths and limitations of each, and for which applications are they best suited?

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UNIT IV
Part A ( 2 marks)
1. Define Just In Time. What is the objective of JIT?
2. What are the reasons for stocking items in Inventory?
3. What is Materials Management Information Systems?
4. Define value analysis.
5. Explain KANBAN in JIT.
6. What does VED stand for?
7. What are all the components of Inventory Carrying Cost?
8. Define Rating. Explain the different type of allowances.
9. List any three vendor rating techniques.
10. What is the difference between the push and pull methods of material flow?
11. Why do we need JIT in manufacturing?
12. What is material planning? What is materials management?
13. What are the steps involved in value analysis?
14. Write about cyclegraph and chronocyclegraph.
15. What is vendor/performance rating?
16. What is FSN analysis?
17. Define the term Re-order point.
18. What do you mean by integrated materials management?
19. What is EOQ?
20. What do you mean by ABC analysis?
Part B (16 marks)
1. (i) Give a detailed note on inventory control techniques.
(ii) Explain material management information system with example.
2. (i) Explain the principles, factors affecting layout of stores. What are the various records used in
stores.
(ii) Explain the methods of coding followed in stores management.
3. (i) Explain the steps involved in Value Analysis. What are the criteria for selection of Vendors?
(ii) Value analysis is a tool for cost reduction Elucidate.
4. (i) Give a detailed note on EOQ.
(ii) What are the objectives of integrated materials management?
5. (i) Write about seven wastes in production and what are the characteristics, basic elements,
benefits & limitations of JIT.
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(ii) Explain the objectives, advantages and principles of value analysis.
6. (i)What are the different types of Model of Inventory System? Explain them in detail.
(ii) Explain the factors which are grouped under technical, financial, managerial and service for
vendor rating?
7. (i) Explain the activities and the functions of materials management. Discuss materials
management information systems. (MMIS).
(ii) Explain the objectives, functions and policies of the purchasing.
8. (i)Discuss about the different cost and control techniques in inventory management.
(ii) Discuss methods of vendor rating with an example.
9. (i)What is Store Management? Discuss the cost control techniques used in store management.
(ii) Distinguish between P and Q systems of inventory and what are the cases that exist in each of
the systems.
10. (i) What is selective inventory control? Explain in detail the purpose, applicability and
process of selective inventory control.
(ii) Describe the various selective inventory control techniques.

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UNIT V

Part A (2 Marks)
1. How will you estimate expected time in PERT network?
2. What is Load levelling?
3. Define Project and Project Management?
4. State two objectives of project Management?
5. Define PERT?
6. What is Critical path Method (CPM)?
7. What do you mean by sequencing?
8. Define Shop floor control?
9. What are Gantt chart and its types?
10. What are the Advantages of Scheduling?
11. Write a short note on nature of scheduling?
12. Distinguish between PERT and CPM?
13. What is free float, Independent float, and Total float?
14. What is slack?
15. What is work center scheduling?
16. What is Flow shop scheduling? What are the assumptions of Flow Shop Scheduling.
17. List the ways of scheduling Work Centers?
18. What is personal scheduling in service?
19. Forward scheduling and backward scheduling-Difference
20. Define Johnsons rule?

Part B (16 marks)


1. Explain the following terms :
(i)

Active schedule

(ii)

Semi active schedule

(iii)

Non-delay schedule

(iv)

Gantt chart.

2. Explain the Crashing in project Network. Differentiate between Resource Levelling and
Resource Allocation.
3. Briefly explain the scheduling techniques with suitable examples from logistics. (or) Describe
different scheduling techniques in project management.
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4. List with examples the heuristic sequencing rules for scheduling production.
5. Compare PERT and CPM.
6. Explain the different types of Gantt chart?
7. (i)Describe personnel scheduling in services?
(ii) What is the importance of scheduling? Describe the factors affecting scheduling?
8. What are the objectives of sequencing?
9. (i) Define project and project management. Describe project management process in detail.
(ii) Describe the priority rules for job sequencing? What are the objectives of sequencing?
10. Problems in PERT, CPM, 2 machines and 3 machines on sequencing.

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