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Master of Business Administration- MBA Semester 4
MI0038-Enterprse Resource Planning
Assignment (60 Marks)
Note: Answer all questions must be written within 300 to 400 words each.
Each Question carries 10 marks 6 X 10=60.
Q1. Define Enterprise Resource Planning (ERP). Briefly explain the major
benefits of an ERP system.
Answer. ERP is an integrated information system that controls and integrates all the
business functions of an enterprise. According to Nah and Lau (2001), ERP is a
packaged business software system that enables a company to manage the efficient
and effective use of resources (materials, human resources, finance, etc.) by
providing a total, integrated solution for the organisations information-processing
needs.

Q2. Explain ERP selection process.

Answer. The ERP selection process is an important step for the future growth of any
manufacturing or distribution organisation. ERP selection process has helped
numerous manufacturers and distributors to find the software provider and solution
that best meets their organisations unique business software requirements. The
actual process of evaluating and selecting an ERP System is never the same for any
two companies. However some common steps and exercises that a company and its
evaluation team should take to evaluate the companys requirements are:

Q3. Explain the various Roles of MIS. Explain decision support system (DSS)
and its advantages and disadvantages.
Answer. Role of MIS

1. Deal with business complexities: The business environment is changing constantly

with continuous advancement in technology. These changes have increased the
complexity of different business functions. For example, to gain hold in the market,
most organisations have branches in different parts of the world. In such a case, it is
difficult for organisations to have control on operations performed at all the branches.
To deal with such complexity, MIS provides integrated information to all the branches.

Q4. Explain the role of manufacturing and production planning module of an

ERP system. Briefly explain the sub-modules of the manufacturing module.
Answer. Functionalities of production module:

Production
Production
Production
Production
Production

order control.
order planning.
order statistics.
order subcontracting.
material issues

Q5. Write short notes on:a. Sub-modules of CRM

b. Features of human resource management module
Answer. a. Sub-modules of CRM
1. Marketing module: The functionalities of marketing module of CRM comprises short
term execution of marketing related activities and long term planning within a
company. It also helps in activities like campaign management, lead management,
and planning. Marketing module enables your company to run marketing campaigns
using different communication channels. This targets potential buyers using a product
or a group of products as a message. It generates sales related opportunities which
then can be converted into sales.

Q6. Define the role of vendors and consultants in ERP implementation.

Answer. Nowadays, the ERP market is facing stiff competition due to increasing
number of vendors. These vendors strive hard to fulfill the needs of customers by
providing unique and innovative ERP packages. Some of the renowned ERP vendors
are:

SAP-AG
BAAN Company
Oracle Corporation
People Soft

Spring-2016
Get solved assignments at nominal price of Rs.125
each.
Mail us at: subjects4u@gmail.com or contact at
09882243490