QLD Security Officers - Crowd Control Revalidation Training

To comply with the QLD Office of Fair Trading licensing requirements, it is ex-

MSS Security is one of Australia's

pected the Crowd Control Officers undertake refresher training once every 3

largest Security Companies, with over

years. This training is also referred to in the industry as Triennial Revalidation or

5,000 staff nationwide and a strong

TR.

commitment to the training and

development of our staff.

This four page brochure contains everything you need to know about this licensing
obligation and how the MSS Training Academy can be of service for your training
needs.

Our culture of organisational learning

was established through our
Registered Training Organisation, the

The revalidation training comprises of 3 units that are constantly updated and

MSS Training Academy.

need to be completed by Crowd Control Officers once every 3 years to remain

current with the latest techniques. The 3 units are:

The MSS Training Academy is a

leading provider of nationally

CPPSEC3002A Manage Conflict Through Negotiation

accredited security training solutions.

CPPSEC30131A Control Persons Using Empty Hand Techniques

As a Registered Training Organisation

HLTAID003 Provide First Aid

the courses we provide meet relevant

QLD Licensing requirements for

Upon receiving a letter from the QLD Office of Fair Trading advising you of your re

Security Officers and Crowd

-training obligations, please contact the MSS Training Academy who can facilitate

Controllers.

this training for you. We offer a variety of programs to meet your individual licensing needs.

The benefits of undertaking training at

For further information or to book a time for enrolment, please contact:

the MSS Training Academy is that we

provide employment opportunities to

successful participants that meet the

Darryl Goodwin
Training Coordinator
MSS Training Academy
(07) 3722 4136
0408 435 161
darryl.goodwin@msssecurity.com.au

relevant selection criteria following

completion of the course.

Training, Recruitment and Career Opportunities

Crowd Control Revalidation Training

To maintain your QLD Security Officer Crowd Controller Licence you are required to undertake training in the
following units.
CPPSEC3002A - Manage conflict through negotiation
This unit of competency specifies the outcomes required to use effective communication techniques to manage a conflict situation. It requires the ability to assess security risk situations,
accurately receive, interpret and relay information, adapt communication styles and techniques
to varying social and cultural environments, and evaluate responses.
This unit of competency has wide application in the security industry in those roles involving
operational activities. Competency requires legal and operational knowledge applicable to relevant sectors of the security industry. The knowledge and skills described in this unit are to be
applied within relevant legislative and organisational guidelines.

CPPSEC3013A - Control person using empty hand techniques

This unit of competency specifies the outcomes required to select and apply appropriate empty hand techniques. It requires
the ability to use force in circumstances where there is a risk to safety of self and others. Competency also requires
knowledge of the procedures for conducting an arrest.
This unit of competency has wide application in the security industry in those roles providing guarding and personal protection activities. Competency requires legal and operational knowledge applicable to relevant sectors of the security industry.
The knowledge and skills described in this unit are to be applied within relevant legislative and organisational guidelines.

HLTAID003 - Provide First Aid

This unit is required for all persons who may be required to provide a first aid response in a range of situations, including
community and workplace settings.

For further information please refer to the QLD Office of Fair Trading website - http://www.qld.gov.au/law/fair-trading/

Training, Recruitment and Career Opportunities

Revalidation Training Schedule

Instructor:

Darryl Goodwin

Course Schedule:

This course is scheduled to run once every month. It can occur twice a month when the
demand is higher.

Cost:

$250 for all 3 units

$150 for Provide First Aid only
$150 for CPPSEC3002A & CPPSEC3013A only. ($75 per unit)
*Discounts apply for existing MSS Security employees

Course Program:
Day 1
(Wednesday)
Day 2 & 3
(Thursday & Friday)

11am to 2pm
2pm to 4.30pm

CPPSEC3002A - Manage conflict through negotiation

CPPSEC3013A - Control persons using empty hand techniques

8am to 4pm

HLTAID003 - Provide First Aid (2 Day Program)*

*If, upon enrolment, you already have a Provide First Aid Statement of Attainment that is no more than 3 months out of
date, you may be eligible for the 1 Day Provide First Aid Program and would not need to attend the 2 Day Provide First
Aid course.
For further course details and to discuss your individual needs, please contact the QLD Training Coordinator, Darryl
Goodwin.
Darryl Goodwin
MSS Training Academy
(07) 3722 4136
0408 435 161
darryl.goodwin@msssecurity.com.au
http://www.msssecurity.com.au/mss-training

Training, Recruitment and Career Opportunities

Training Facilities
Our modern training facility has an independent
kitchenette available to all students including access to
a fridge and microwave. Complimentary tea and coffee
is provided.

An onsite Caf is also available to our students.

We train with the latest equipment and our training
room has been designed to support a collaborative
and interactive environment where students can learn
together.

MSS Training Academy

41 Pentex St, Salisbury QLD 4107

Training, Recruitment and Career Opportunities